339 Installation Engineer jobs in Malaysia

**Job Overview:**
The Principal Installation Analysis Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Installation Analysis-related problems and will work independently with minimal guidance. The Principal Installation Analysis Engineer may be responsible for leading functional teams or projects and is regarded as a specialist in Installation Analysis. As such, they must have in-depth expertise in Installation Analysis as well as broad knowledge of the Installation Analysis discipline within the Engineering function.
**Key Tasks and Responsibilities:**
+ Perform conceptual, FEED, and detailed analyses and design as per design basis, project specifications, design codes, and standards
+ Apply in-depth skills and broad knowledge of the business to address complex problems and nonstandard situations
+ Prepare clear and accurate detailed design calculations and analyses including design reports and - procedures
+ Manage own time to meet objectives and (as Lead Engineer) forecast and plan resource requirements
+ Communicate and explain difficult concepts and persuade others to adopt a point of view
+ When acting as Lead Engineer, in addition:
+ Direct an Engineering team as a Lead Engineer
+ Lead the Discipline engineering design of the assigned work area and complete it within the planned schedule and budget, in accordance with standards, MDR, and project-specific procedures and to a high professional standard
+ Plan, organize, and direct all aspects of Discipline execution on the assigned project including scope, deliverables, schedule, and all manpower resources - agree allocations with the Discipline Manager
+ Ensure interfaces and deliverables are clearly identified
+ Maintain responsibility for progress and productivity, identifying any required corrective action
+ Act as project representative for Discipline during meetings with the Project Team, Customer discipline lead, and relevant agencies such as certifying authorities, auditors, third parties, etc.
+ Become fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address issues, interpreting contractual requirements as they relate to engineering execution
+ Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates Provide similar support for variation orders
+ Interface with all disciplines to develop clash-free designs
+ Interface with other departments to obtain input for discipline designs and drawings
+ Maintain close coordination with other engineering disciplines, Planning, fabrication, Marine, and Project Management Teams, as required
+ Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to Discipline Lead Engineer and Discipline Manager
+ Prepare estimates for bid proposals, including technical query reviews, execution statements, and manhour estimates, identifying software requirements and any other project-specific requirements
+ Raise technical queries to obtain missing information, clarify work scope, and maintain preferred McDermott procedures, specifications, standards, practices, and operational requirements
+ Prepare, review, and (as Lead Engineer) approve engineering design basis, philosophies, and technical specifications
+ Participate in finalizing deliverable lists and deliverables, ensuring compliance with specifications and functional integrity
+ Review project schedule and fabrication schedule in relation to construction sequence, milestones, and engineering scope
+ Attend project kickoff and review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required
+ Provide technical direction and review of Designers producing products related to Installation Support Engineering
+ Prepare, review, and (as Lead Engineer) approve design reports and procedures
+ Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables
+ Assist procurement personnel in procuring discipline equipment, materials, and services; ensuring that work produced complies with Customer objectives and procedures Procurement assistance includes preparing, reviewing, and (as Lead Engineer) approving requisitions, evaluating technical quotations, and preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by Discipline Lead Engineer
+ Assist in updating weight report based on receipt of vendor information
+ Review and (as Lead Engineer) approve vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary
+ Review and (as Lead Engineer) approve design verification through single-discipline check /inter-discipline check (IDC)
+ Provide technical support to all fabrication queries, including identifying defect/rectification requirements
+ Keep the Discipline Manager and Project Management Team apprised of all activities and concerns, technical, budgetary and manpower related
+ Assist in providing inputs for actual, planning, and forecasting progress reports including associated productivity
+ Check final subcontractor and vendor data manuals to ensure that all requested data has been received and approved
+ Present issues and problems to Customers in a timely manner and assist the Lead Engineer in negotiating resolution in accordance with project and company requirements
+ Perform (as required) Technical Quality Audit reviews in accordance with MDR Global Procedures
+ Assist Lead engineer with responses to Customers and other agencies (such as certifying authorities, auditors, third parties, etc.) on their review and approval
+ Capture lessons learned and enter into MDR's Lessons Learned system
+ Guide less experienced engineers on MDR and Discipline procedures, standards, worksheets, auditors, third parties, etc.) on their review and approval
+ Supervise and guide assigned engineers and coordinate with Lead Designers for Discipline engineering and design deliverables
+ Responsible for the engineering integrity of the assigned work area
+ Monitor costs of own work processes
+ Assist in the maintenance of departmental technical guidelines and standard calculation notes
+ Participate in development and maintenance of Global Procedures, Software, and Standards
+ May participate in standards development committees or task groups such as API
+ Develop communication and presentation skills (e.g., write technical papers, participate in conferences and/or seminars, present design solutions, and/or present topics at 'lunch and learn'; etc.)
+ Identify and provide training to staff in specific techniques and proprietary software
+ Provide information on employee performance to the Discipline Manager
+ Assist the Discipline manager in interviewing job applicants
+ Perform, review, and (as Lead Engineer) approve Pipeline Installation engineering designs, analyses, evaluations, calculations, and procedures for loadout, transportation, and installation (including installation aids):
+ Submarine pipelines
+ Risers
+ Spools
+ PLETS and manifolds
+ Cables
+ Perform, review, and (as Lead Engineer) approve Structural Installation engineering designs, analyses, evaluations, calculations, and procedures for loadout, transportation, and installation (including installation aids) of offshore structures, including barge upgrades/modifications
+ When acting as Lead engineer, in addition:
+ Act as project-based discipline point of contact in communications and meetings with customer counterparts
+ Ensure substantive communications are documented
+ Prepare bids and projects discipline engineering budget and execution plans
+ Identify project staff needs based on knowledge of individual engineer's skill sets and provide requests to the discipline manager
+ Plan, organize, and assign tasks, responsibilities, and manhour budgets to the discipline team, and verify tasks are completed within budgets
+ Plan discipline deliverable schedule/register compliant with the overall execution plan
+ Prepare work forecasts identifying change management plans, corrective action, and real-time schedule
+ Provide discipline inputs for actual, planning, and forecasting progress reports including associated productivity
+ Alert the project team of any deviation from the scope or a need for a change order
+ Monitor KPI measurement results and take corrective action as necessary to improve Discipline performance, including performance at interfaces with others
+ Coordinate with other Discipline Lead Engineers and Designers to ensure timely receipt of necessary design inputs
+ Review and approve requisitions, technical quotation evaluations and queries, compiled bid tabulations and recommendations, and purchase requisitions: and coordinate with Procurement to expedite vendor documents as required
+ Lead the Discipline team during project audits (internal, Customer and third-party technical audits) and Design reviews
+ Review comments from customers & other agencies on documents and drawings produced by the team and resolve and give guidance on their update and incorporation
+ Assist the Discipline manager in the preparation of quarterly forecasts and manpower planning
+ Anticipate project engineering needs and plan accordingly
+ Coordinate with vendor for discipline-managed/produced items
+ Assist the Discipline manager and Project Engineering Manager or Project Manager in the Performance Evaluation of project team members
Reports to: Manager (Construction Support Eng)
Liaise With: All Engineering disciplines, Fabrication Dept, Marine Dept, Safety Dept, Project Management Team, Document
Control, Project Planner, Project Cost Controller, QC and Certification Group, Procurement Group, Subcontractors and
Vendors, and Customers
Supervises: Senior Engineers and Engineers
**Essential Qualifications and Education:**
+ Bachelor's Degree in Naval Architecture, Civil/Structural/Mechanical Engineering (Master's is a preference)
+ 15-20 years of experience in oil and gas with a major contractor or consultant predominantly performing construction and installation design
+ Detailed knowledge of design techniques and analysis methods, and detailed knowledge of the theory, content, and application of standards, codes, and guidelines as applicable Knowledgeable in project coordination and execution skills
+ Preferably Registered Professional Engineer or member of a professional engineering society
#LI-RI1
Our ingenuity fuels daily life. Together, we've forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
McDermott is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, genetic information, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Overview: The Principal Installation Analysis Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Installation Analysis-related problems and will work independently with minimal guidance. The Principal Installation Analysis Engineer may be responsible for leading functional teams or projects and is regarded as a specialist in Installation Analysis. As such, they must have in-depth expertise in Installation Analysis as well as broad knowledge of the Installation Analysis discipline within the Engineering function. Key Tasks and Responsibilities: Perform conceptual, FEED, and detailed analyses and design as per design basis, project specifications, design codes, and standards

Apply in-depth skills and broad knowledge of the business to address complex problems and nonstandard situations

Prepare clear and accurate detailed design calculations and analyses including design reports and - procedures

Manage own time to meet objectives and (as Lead Engineer) forecast and plan resource requirements

Communicate and explain difficult concepts and persuade others to adopt a point of view

When acting as Lead Engineer, in addition:

Direct an Engineering team as a Lead Engineer

Lead the Discipline engineering design of the assigned work area and complete it within the planned schedule and budget, in accordance with standards, MDR, and project-specific procedures and to a high professional standard

Plan, organize, and direct all aspects of Discipline execution on the assigned project including scope, deliverables, schedule, and all manpower resources - agree allocations with the Discipline Manager

Ensure interfaces and deliverables are clearly identified

Maintain responsibility for progress and productivity, identifying any required corrective action

Act as project representative for Discipline during meetings with the Project Team, Customer discipline lead, and relevant agencies such as certifying authorities, auditors, third parties, etc.

Become fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address issues, interpreting contractual requirements as they relate to engineering execution

Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates Provide similar support for variation orders

Interface with all disciplines to develop clash-free designs

Interface with other departments to obtain input for discipline designs and drawings

Maintain close coordination with other engineering disciplines, Planning, fabrication, Marine, and Project Management Teams, as required

Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to Discipline Lead Engineer and Discipline Manager

Prepare estimates for bid proposals, including technical query reviews, execution statements, and manhour estimates, identifying software requirements and any other project-specific requirements

Raise technical queries to obtain missing information, clarify work scope, and maintain preferred McDermott procedures, specifications, standards, practices, and operational requirements

Prepare, review, and (as Lead Engineer) approve engineering design basis, philosophies, and technical specifications

Participate in finalizing deliverable lists and deliverables, ensuring compliance with specifications and functional integrity

Review project schedule and fabrication schedule in relation to construction sequence, milestones, and engineering scope

Attend project kickoff and review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required

Provide technical direction and review of Designers producing products related to Installation Support Engineering

Prepare, review, and (as Lead Engineer) approve design reports and procedures

Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables

Assist procurement personnel in procuring discipline equipment, materials, and services; ensuring that work produced complies with Customer objectives and procedures Procurement assistance includes preparing, reviewing, and (as Lead Engineer) approving requisitions, evaluating technical quotations, and preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by Discipline Lead Engineer

Assist in updating weight report based on receipt of vendor information

Review and (as Lead Engineer) approve vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary

Review and (as Lead Engineer) approve design verification through single-discipline check /inter-discipline check (IDC)

Provide technical support to all fabrication queries, including identifying defect/rectification requirements

Keep the Discipline Manager and Project Management Team apprised of all activities and concerns, technical, budgetary and manpower related

Assist in providing inputs for actual, planning, and forecasting progress reports including associated productivity

Check final subcontractor and vendor data manuals to ensure that all requested data has been received and approved

Present issues and problems to Customers in a timely manner and assist the Lead Engineer in negotiating resolution in accordance with project and company requirements

Perform (as required) Technical Quality Audit reviews in accordance with MDR Global Procedures

Assist Lead engineer with responses to Customers and other agencies (such as certifying authorities, auditors, third parties, etc.) on their review and approval

Capture lessons learned and enter into MDR’s Lessons Learned system

Guide less experienced engineers on MDR and Discipline procedures, standards, worksheets, auditors, third parties, etc.) on their review and approval

Supervise and guide assigned engineers and coordinate with Lead Designers for Discipline engineering and design deliverables

Responsible for the engineering integrity of the assigned work area

Monitor costs of own work processes

Assist in the maintenance of departmental technical guidelines and standard calculation notes

Participate in development and maintenance of Global Procedures, Software, and Standards

May participate in standards development committees or task groups such as API

Develop communication and presentation skills (e.g., write technical papers, participate in conferences and/or seminars, present design solutions, and/or present topics at ‘lunch and learn’; etc.)

Identify and provide training to staff in specific techniques and proprietary software

Provide information on employee performance to the Discipline Manager

Assist the Discipline manager in interviewing job applicants

Perform, review, and (as Lead Engineer) approve Pipeline Installation engineering designs, analyses, evaluations, calculations, and procedures for loadout, transportation, and installation (including installation aids):

Submarine pipelines

Risers

Spools

PLETS and manifolds

Cables

Perform, review, and (as Lead Engineer) approve Structural Installation engineering designs, analyses, evaluations, calculations, and procedures for loadout, transportation, and installation (including installation aids) of offshore structures, including barge upgrades/modifications

When acting as Lead engineer, in addition:

Act as project-based discipline point of contact in communications and meetings with customer counterparts

Ensure substantive communications are documented

Prepare bids and projects discipline engineering budget and execution plans

Identify project staff needs based on knowledge of individual engineer’s skill sets and provide requests to the discipline manager

Plan, organize, and assign tasks, responsibilities, and manhour budgets to the discipline team, and verify tasks are completed within budgets

Plan discipline deliverable schedule/register compliant with the overall execution plan

Prepare work forecasts identifying change management plans, corrective action, and real-time schedule

Provide discipline inputs for actual, planning, and forecasting progress reports including associated productivity

Alert the project team of any deviation from the scope or a need for a change order

Monitor KPI measurement results and take corrective action as necessary to improve Discipline performance, including performance at interfaces with others

Coordinate with other Discipline Lead Engineers and Designers to ensure timely receipt of necessary design inputs

Review and approve requisitions, technical quotation evaluations and queries, compiled bid tabulations and recommendations, and purchase requisitions: and coordinate with Procurement to expedite vendor documents as required

Lead the Discipline team during project audits (internal, Customer and third-party technical audits) and Design reviews

Review comments from customers & other agencies on documents and drawings produced by the team and resolve and give guidance on their update and incorporation

Assist the Discipline manager in the preparation of quarterly forecasts and manpower planning

Anticipate project engineering needs and plan accordingly

Coordinate with vendor for discipline-managed/produced items

Assist the Discipline manager and Project Engineering Manager or Project Manager in the Performance Evaluation of project team members

Reports to: Manager (Construction Support Eng) Liaise With: All Engineering disciplines, Fabrication Dept, Marine Dept, Safety Dept, Project Management Team, Document Control, Project Planner, Project Cost Controller, QC and Certification Group, Procurement Group, Subcontractors and Vendors, and Customers Supervises: Senior Engineers and Engineers Essential Qualifications and Education: Bachelor’s Degree in Naval Architecture, Civil/Structural/Mechanical Engineering (Master’s is a preference)

15-20 years of experience in oil and gas with a major contractor or consultant predominantly performing construction and installation design

Detailed knowledge of design techniques and analysis methods, and detailed knowledge of the theory, content, and application of standards, codes, and guidelines as applicable Knowledgeable in project coordination and execution skills

Preferably Registered Professional Engineer or member of a professional engineering society

#LI-RI1 Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably. For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries. McDermott is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, genetic information, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

#J-18808-Ljbffr

ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

Join to apply for the Technical Support role at ELSA ENERGY

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

• Provide expert technical support and advice on subsea inspection and intervention requirements.
• Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives.
• Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards.
• Recommend and implement appropriate intervention measures based on inspection findings.
• Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services.
• Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows.
• Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.
  
  
  

Position : Technical Support

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Key Responsibilities:

• Provide expert technical support and advice on subsea inspection and intervention requirements.
• Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives.
• Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards.
• Recommend and implement appropriate intervention measures based on inspection findings.
• Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services.
• Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows.
• Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.
  
  
  

Requirement(s):

• Bachelors degree in Engineering (Mechanical, Marine, Subsea, or related discipline) or equivalent technical qualification.
• Knowledge of subsea systems, inspection methods (ROV, diver, NDT), and intervention techniques.
• Experience with Subsea Inspection Management Systems or equivalent asset integrity software.
  
  
  

Note: Only those applicants who meet the above criteria will be contacted as part of shortlisting process Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Oil and Gas

Referrals increase your chances of interviewing at ELSA ENERGY by 2x

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What We Do

Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide.

Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners.

Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024).

For more on how Coda helps publishers grow faster and smarter, visit coda.co .

Responsibilities

• Provide high-quality technical support for Coda's platform to users, in-house developers, and global partners across various communication channels.
• Monitor platform health and service availability using internal tools and dashboards; proactively identify and respond to anomalies, outages, and performance issues.
• Assess, triage, and manage technical and functional inquiries from global stakeholders, ensuring clear communication and prompt resolution.
• Manage and prioritize multiple support cases concurrently, maintaining efficiency, accuracy, and SLA adherence.
• Assist internal and external stakeholders in QA testing to validate functionality and ensure system reliability and performance.
• Identify, investigate, and document incidents; escalate critical issues to the appropriate engineering or operations teams when needed.
• Take ownership of incident response processes, including detection, impact analysis, stakeholder communication, coordination of response teams, and post-incident reviews.
• Contribute to continuously improving monitoring, alerting, and incident management processes to enhance system resilience and operational efficiency.

Requirements

• Minimum of 4 years of technical support experience, preferably within the payments, e-commerce, fintech, or gaming sectors.
• Diploma or degree in Computer Science, Information Technology, or related certifications.
• Excellent written and verbal communication skills in English; proficiency in Chinese is a plus, but not mandatory.
• Flexibility, adaptability to changes, and an intense urgency in addressing critical issues.
• Exceptional attention to detail, along with effective problem-solving and time-management skills.
• Basic understanding of programming languages and software development processes.
• Willingness to work in shifts, including evenings, overnight hours, weekends, and public holidays as needed.
• Familiarity with monitoring tools and ITSM platforms for incident tracking and resolution.

Working at Coda

With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you!

Our Perks*

Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter!

Customized Benefits : Tailor your benefits with our flexible plan.

Growth Opportunities : Unlock your potential through clear progression paths.

Skill Development : Access training resources to fuel your personal and professional growth.

Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.

Family Support: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.

*Benefits are reviewed and updated on a yearly basis

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

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ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Technical Support

role at

ELSA ENERGY ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Be among the first 25 applicants Join to apply for the

Technical Support

role at

ELSA ENERGY Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Provide expert technical support and advice on subsea inspection and intervention requirements. Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives. Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards. Recommend and implement appropriate intervention measures based on inspection findings. Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services. Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows. Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.

Position : Technical Support

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Key Responsibilities:

Provide expert technical support and advice on subsea inspection and intervention requirements. Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives. Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards. Recommend and implement appropriate intervention measures based on inspection findings. Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services. Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows. Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.

Requirement(s):

Bachelors degree in Engineering (Mechanical, Marine, Subsea, or related discipline) or equivalent technical qualification. Knowledge of subsea systems, inspection methods (ROV, diver, NDT), and intervention techniques. Experience with Subsea Inspection Management Systems or equivalent asset integrity software.

Note: Only those applicants who meet the above criteria will be contacted as part of shortlisting process

Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Information Technology Industries Oil and Gas Referrals increase your chances of interviewing at ELSA ENERGY by 2x Sign in to set job alerts for “Technical Support Specialist” roles.

Petaling Jaya, Selangor, Malaysia 5 days ago Federal Territory of Kuala Lumpur, Malaysia 1 year ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago IT Technical Support Specialist (BAU) - IT Department

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,500.00-MYR9,500.00 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Petaling Jaya, Selangor, Malaysia 2 days ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Technical Application Specialist (ERP Support)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Technical Application Specialist (ERP Support)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Internship For Technical Support Specialist

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR500.00-MYR650.00 3 weeks ago Support Associate (Hybrid Work Schedule)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Fresh ITGraduates - Service Desk Analyst ( Immediate Joiners)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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What We Do Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide. Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners. Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024). For more on how Coda helps publishers grow faster and smarter, visit

coda.co

. Responsibilities

Provide high-quality technical support for

Coda's platform

to users, in-house developers, and global partners across various communication channels. Monitor platform health and service availability using internal tools and dashboards; proactively identify and respond to anomalies, outages, and performance issues. Assess, triage, and manage technical and functional inquiries from global stakeholders, ensuring clear communication and prompt resolution. Manage and prioritize multiple support cases concurrently, maintaining efficiency, accuracy, and SLA adherence. Assist internal and external stakeholders in

QA testing

to validate functionality and ensure system reliability and performance. Identify, investigate, and document incidents; escalate critical issues to the appropriate engineering or operations teams when needed. Take ownership of incident response processes, including detection, impact analysis, stakeholder communication, coordination of response teams, and post-incident reviews. Contribute to continuously improving monitoring, alerting, and incident management processes to enhance system resilience and operational efficiency. Requirements

Minimum of 4 years of technical support experience, preferably within the payments, e-commerce, fintech, or gaming sectors. Diploma or degree in Computer Science, Information Technology, or related certifications. Excellent written and verbal communication skills in English; proficiency in Chinese is a plus, but not mandatory. Flexibility, adaptability to changes, and an intense urgency in addressing critical issues. Exceptional attention to detail, along with effective problem-solving and time-management skills. Basic understanding of programming languages and software development processes. Willingness to work in shifts, including evenings, overnight hours, weekends, and public holidays as needed. Familiarity with monitoring tools and ITSM platforms for incident tracking and resolution. Working at Coda With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact. If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you! Our Perks* Wellness Boost:

Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter! Customized Benefits : Tailor your benefits with our flexible plan. Growth Opportunities : Unlock your potential through clear progression paths. Skill Development : Access training resources to fuel your personal and professional growth. Volunteer Time Off:

Enjoy paid time off to make a difference in the world through volunteering. Family Support:

Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs. *Benefits are reviewed and updated on a yearly basis We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued. Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

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Job Responsibility

• Provide AED-related services and equipment dispatch to clients, including delivering AEDs and accessories, conducting AED briefings, maintenance, and installation.
• Follow up with existing clients to achieve KPI targets for cold calling; leads will be provided.
• Meet KPI targets for AED accessory replacements, maintenance, and upselling of products and services.
• Handle all AED service-related matters, ensuring high work quality standards.
• Generate revenue and meet sales targets as per company expectations.
• Provide accurate and complete information to client queries.
• Handle customer complaints with appropriate solutions, follow up to ensure resolution.
• Maintain good collection of payments from clients.
• Keep records of customer interactions and update the company database and official communication groups.
• Follow communication procedures, guidelines, and policies.
• Ensure all work is completed according to set timelines, maintaining high work quality.

Job Requirements

• Diploma or higher in any field; Bachelor's or Postgraduate degree preferred.
• At least 1 year of experience in sales or related fields.
• Excellent presentation, communication, and interpersonal skills.
• Proficiency in English and Bahasa Malaysia; Mandarin is an advantage but not compulsory.
• Computer literacy, especially in MS Office.
• Willing to travel; own transport and valid driving license required.

Highly Recommended If You Are

• Experienced in corporate sales or installation of furniture/equipment.
• Possess good interpersonal and communication skills.
• Well-presented and professional appearance.

Job Benefits Job Highlights

• Competitive salary plus sales commission.
• Employee benefits including EPF, PERKESO, medical, and insurance.
• Performance-based bonuses twice a year.
• Company trips, outings, events, and CSR programs monthly.
• Awards for attendance, performance, and sales achievements.
• Training for soft skills and sales development.
• Car and gadget allowances, profit sharing for higher positions.
• Flexible working arrangements (terms & conditions apply).
• Monday to Friday work week.
• Opportunities for career advancement.
• Entitlement to all federal and state public holidays.

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The mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Support Engineers (SE) serve as frontline technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web.

When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service oriented professional.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications:
• Bachelor's degree in Computer Science, Information Technology (IT), or related field
o OR 2+ years of technical support, technical consulting experience, or information technology experience
o OR equivalent experience

Preferred Qualifications:
• Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience
o OR 3+ years of technical support, technical consulting experience, or information technology experience.
o OR equivalent experience

Responsibilities

Product/Process Improvement

• Follows processes provided by the business.
• Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.
• Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.
• Provides feedback to improve products to more senior engineers or technical advisors.
• Identifies potential defects and escalates to more senior engineers to resolve.

Response and Resolution

• Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
• Resolves or escalates multiple and varied customer issues. Documents technical work and research.
• Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.
• Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.

Readiness

• Attends readiness trainings and non-technical trainings to ensure that they become proficient in support topics.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Industry leading healthcare

Educational resources

Discounts on products and services

Savings and investments

Maternity and paternity leave

Generous time away

Giving programs

Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations .

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Responsibilities:

• Provide technical support for automotive systems, including diagnostics, repairs procedures and vehicle software issues via phone, email or on-site visits.
• Assist dealership technicians and service advisors in resolving complex technical problems related to powertrains, electrical systems, ADAS, infotainment, and EV platforms.
• Document and track technical cases using CRM or ticketing systems, ensuring proper escalation and timely resolution.
• Coordinate with engineering and R&D teams to report and analyze field issues, contributing to root cause analysis and corrective actions.
• Create and maintain up-to-date service manuals, technical bulletins and troubleshooting guides tailored to regional requirements.
• Conduct regular dealer visits and service center audits to ensure adherence to service standards and technical protocols.
• Assisted the technical trainer in conducting practical training sessions for dealer staff, focusing on diagnostics tools, repair procedures and new technologies such as EV battery systems and high-voltage safety.
• Monitor and manage warranty claim data to identify failure trends and proactively address recurring product issues.
• Collaborate with the parts department to ensure availability of critical components needed for technical repairs.
• Stay current with the latest advancements in automotive technology, diagnostic tools and OEM service systems.

Requirements:

• Diploma or Bachelor's degree in Automotive Engineering, Mechanical Engineering or a related technical field.
• 3+ years of experience in automotive technical support, diagnostics or dealership service operations.
• Strong knowledge of modern vehicle systems, including EV technology, ADAS and vehicle diagnostics tools (e.g., OEM scan tools).
• Proficiency in using CRM and case management platforms.
• Excellent communication and problem-solving skills with a strong customer service mindset.
• Ability to travel for dealership support and service audits as needed.

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