280 Infrastructure Support jobs in Malaysia

IT Infrastructure Support Engineer Posting Date : 08 Aug 2025 | Close Date :06 Nov 2025 IT Infrastructure Support Engineer Job Responsibilities: · Provide on-site PC support · Provide extended help (i.e. Resolution / Escalation) to Helpdesk team and Remote IS · Involve in operation support and support various functional duties (i.e. Helpdesk, Network and Data Centre) · Participate in infrastructure projects as and when require · Perform pre-defined Systems administrative tasks · Provide training to users Document system and user manual, operational procedures · Maintain IT inventory · Interface between users and IS team for request and issue · Provide daily operation support · Travel to Singapore for IT Support as and when required Job Requirements: · Diploma in Information System or equivalent · 1 to 2 years of IT experiences on PC support (i.e. Microsoft Windows 7/10 etc.; Office Applications etc.) · Possess Knowledge in Networking; Microsoft Windows 2008 R2 Server (i.e. Active Directory; Exchange etc.) · Preferably certified with MCSA · Possess good interpersonal skills · Self-motivated with good ability to learn new skills · Initiative to improve service level

Sub Specialization : Information Technology;IT Infrastructure Type of Employment : Permanent Minimum Experience : 2 Years

Work Location

: Johor

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Infrastructure Support Analyst (Japanese speaker)

Fujitsu WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Infrastructure Support Analyst (Japanese speaker)

Fujitsu WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 day ago Be among the first 25 applicants

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We are seeking a highly skilled and motivated Integrated MS/DX Analyst. This critical role involves providing comprehensive technical support for a variety of systems, including servers, POS equipment, and other critical infrastructure.

The successful candidate will be responsible for receiving and resolving inquiries, performing troubleshooting within defined SLAs, monitoring system health, and managing server operations.

This position requires strong technical skills, excellent problem-solving abilities, and practical communication skills with internal and external stakeholders, including Japanese-speaking clients and counterparts.

Key Responsibilities:

• Incident Management: Receive and respond to inquiries via email and phone, resolve them timely and effectively within established Service Level Agreements (SLAs).
• System Monitoring: Monitor multiple systems, servers, and POS equipment using various monitoring tools, proactively identifying and addressing potential issues.
• Troubleshooting: Diagnose and resolve technical issues related to servers, POS equipment, and other supported systems.
• Server Management: Perform server backups, maintenance, and operational tasks to ensure system stability and availability.
• Reporting: Generate regular reports on system performance, incidents, and other relevant metrics for stakeholders.
• Communication: Communicate effectively with internal teams and external clients, especially Japanese-speaking clients and counterparts, providing clear and concise updates on incident status and system performance.
• Collaboration: Collaborate with other team members to resolve complex issues and improve overall system performance.

Qualifications:

• Experience in IT support with a focus on server management and network troubleshooting.
• Experience using monitoring tools.
• Monitoring operations using management tools.
• Strong understanding of server operating systems (Windows).
• Experience in POS system
• Monitoring alerts using management tools.
• *Ability to follow procedures (power OFF/ON settings, manual operations, stopping and restarting OS on virtual platforms).
• Excellent problem-solving and analytical skills.
• *Excellent written and verbal communication skills in Japanese. (N1 or N2)
• Ability to work independently and as part of a team.
• Ability to work effectively under pressure and manage multiple priorities.
• *Able to work on a rotating shift schedule, including weekends and holidays.
• *Must be able to work in the designated project room at the head office.
• Training will be provided to the successful candidate.

* Mandatory

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Engineering and Information Technology
• Industries IT Services and IT Consulting

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WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

Operations Integration Specialist & Support Analyst

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Infrastructure Support Analyst (Integrated MS/DX) - Japanese Speaker

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Service Desk Analyst (Japanese Speaking)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

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Infrastructure Support Analyst (Japanese speaker)

Fujitsu WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Infrastructure Support Analyst (Japanese speaker)

Fujitsu WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Fujitsu We are seeking a highly skilled and motivated Integrated MS/DX Analyst. This critical role involves providing comprehensive technical support for a variety of systems, including servers, POS equipment, and other critical infrastructure. The successful candidate will be responsible for receiving and resolving inquiries, performing troubleshooting within defined SLAs, monitoring system health, and managing server operations. This position requires strong technical skills, excellent problem-solving abilities, and practical communication skills with internal and external stakeholders, including Japanese-speaking clients and counterparts. Key Responsibilities: Incident Management: Receive and respond to inquiries via email and phone, resolve them timely and effectively within established Service Level Agreements (SLAs). System Monitoring: Monitor multiple systems, servers, and POS equipment using various monitoring tools, proactively identifying and addressing potential issues. Troubleshooting: Diagnose and resolve technical issues related to servers, POS equipment, and other supported systems. Server Management: Perform server backups, maintenance, and operational tasks to ensure system stability and availability. Reporting: Generate regular reports on system performance, incidents, and other relevant metrics for stakeholders. Communication: Communicate effectively with internal teams and external clients, especially Japanese-speaking clients and counterparts, providing clear and concise updates on incident status and system performance. Collaboration: Collaborate with other team members to resolve complex issues and improve overall system performance. Qualifications: Experience in IT support with a focus on server management and network troubleshooting. Experience using monitoring tools. Monitoring operations using management tools. Strong understanding of server operating systems (Windows). Experience in POS system Monitoring alerts using management tools. *Ability to follow procedures (power OFF/ON settings, manual operations, stopping and restarting OS on virtual platforms). Excellent problem-solving and analytical skills. *Excellent written and verbal communication skills in Japanese. (N1 or N2) Ability to work independently and as part of a team. Ability to work effectively under pressure and manage multiple priorities. *Able to work on a rotating shift schedule, including weekends and holidays. *Must be able to work in the designated project room at the head office. Training will be provided to the successful candidate. * Mandatory Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Fujitsu by 2x Sign in to set job alerts for “Infrastructure Support Analyst” roles.

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Operations Integration Specialist & Support Analyst

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Infrastructure Support Analyst (Integrated MS/DX) - Japanese Speaker

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Service Desk Analyst (Japanese Speaking)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Direct message the job poster from Biocon Biologics

Job Descriptions:

- Maintain and troubleshoot network devices (switches, routers, firewalls, wireless controller, and access points).

- Monitor and troubleshoot network performance/connectivity, ensure its aligned and compliance with company security standard.

- Perform database backups and disaster recovery, user access management, and performance monitoring, troubleshooting, database optimization and tuning.

- Support IT projects involving both network and database systems not limited to vendor engagement, design, configuration, installation, and enhancements.

- Document processes, reports generation, SOPs and knowledge sharing with the team.

Preferred education & experience:

- Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).

- 10+ years in a networking role with some database administration exposure.

- Strong knowledge of TCP/IP, DNS, DHCP, VPNs, and firewall configuration.

- Familiarity with one or more databases with cluster High Availability (Oracle, MS SQL Server, MySQL, PostgreSQL).

- Certifications like CCNA or Network+ preferred; basic DBA certs a plus.

- Exposure to cloud database and cloud network environments (AWS, Azure, GCP) is a good to have.

- Exposure to the network security controls and end-point security (ZTNA, DLP, NAC, Web Proxy, Anti-virus, DMZ and Private Remote Access).

- Exposure with ISO27001 standard and ICS architecture standard for IT/OT network integration.

- Problem-solving mindset, good communication skills, and willingness to learn.

- Ability to work independently and in a team environment.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Pharmaceutical Manufacturing, Medical Equipment Manufacturing, and Manufacturing

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Sign in to set job alerts for “Information Technology Network Specialist” roles. Information Technology - Lead Systems Engineer (IT Network Communications) Deputy Director (Network Design & Computer Infrastructure) Server (infrastructure) or Network Engineer Network Operations Engineer, Corporate IT

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Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Biocon Biologics Job Descriptions: - Maintain and troubleshoot network devices (switches, routers, firewalls, wireless controller, and access points). - Monitor and troubleshoot network performance/connectivity, ensure its aligned and compliance with company security standard. - Perform database backups and disaster recovery, user access management, and performance monitoring, troubleshooting, database optimization and tuning. - Support IT projects involving both network and database systems not limited to vendor engagement, design, configuration, installation, and enhancements. - Document processes, reports generation, SOPs and knowledge sharing with the team. Preferred education & experience: - Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). - 10+ years in a networking role with some database administration exposure. - Strong knowledge of TCP/IP, DNS, DHCP, VPNs, and firewall configuration. - Familiarity with one or more databases with cluster High Availability (Oracle, MS SQL Server, MySQL, PostgreSQL). - Certifications like CCNA or Network+ preferred; basic DBA certs a plus. - Exposure to cloud database and cloud network environments (AWS, Azure, GCP) is a good to have. - Exposure to the network security controls and end-point security (ZTNA, DLP, NAC, Web Proxy, Anti-virus, DMZ and Private Remote Access). - Exposure with ISO27001 standard and ICS architecture standard for IT/OT network integration. - Problem-solving mindset, good communication skills, and willingness to learn. - Ability to work independently and in a team environment. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Pharmaceutical Manufacturing, Medical Equipment Manufacturing, and Manufacturing Referrals increase your chances of interviewing at Biocon Biologics by 2x Sign in to set job alerts for “Information Technology Network Specialist” roles.

Information Technology - Lead Systems Engineer (IT Network Communications)

Deputy Director (Network Design & Computer Infrastructure)

Server (infrastructure) or Network Engineer

Network Operations Engineer, Corporate IT

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We are seeking a highly skilled and motivated Integrated MS/DX Analyst . This critical role involves providing comprehensive technical support for a variety of systems, including servers, POS equipment, and other critical infrastructure.

The successful candidate will be responsible for receiving and resolving inquiries, performing troubleshooting within defined SLAs, monitoring system health, and managing server operations.

This position requires strong technical skills, excellent problem-solving abilities, and effective communication skills with internal and external stakeholders, including Japanese-speaking clients and counterparts.

Key Responsibilities:

1. Incident Management: Receive and respond to inquiries via email and phone, resolving them timely and effectively within established SLAs.
2. System Monitoring: Monitor multiple systems, servers, and POS equipment using various monitoring tools, proactively identifying and addressing potential issues.
3. Troubleshooting: Diagnose and resolve technical issues related to servers, POS equipment, and other supported systems.
4. Server Management: Perform server backups, maintenance, and operational tasks to ensure system stability and availability.
5. Reporting: Generate regular reports on system performance, incidents, and other relevant metrics for stakeholders.
6. Collaboration: Collaborate with team members to resolve complex issues and improve overall system performance.
7. Communication: Communicate effectively with internal teams and external clients, especially Japanese-speaking clients and counterparts, providing clear and concise updates on incident status and system performance.

Qualifications:

• Experience in IT support focused on server management and network troubleshooting. Experience using monitoring tools.
• Monitoring operations using management tools.
• Strong understanding of server operating systems (Windows).
• Experience with POS systems.
• Ability to follow procedures for power ON/OFF settings, manual operations, stopping and restarting OS on virtual platforms.
• Excellent problem-solving and analytical skills.
• Excellent written and verbal communication skills in Japanese (N1 or N2).
• Ability to work independently and as part of a team.
• Ability to work effectively under pressure and manage multiple priorities.
• Able to work on a rotating shift schedule, including weekends and holidays.
• Must be able to work in the designated project room at the head office.

Training will be provided to the successful candidate.

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We are seeking a highly skilled and motivated

Integrated MS/DX Analyst . This critical role involves providing comprehensive technical support for a variety of systems, including servers, POS equipment, and other critical infrastructure. The successful candidate will be responsible for receiving and resolving inquiries, performing troubleshooting within defined SLAs, monitoring system health, and managing server operations. This position requires strong technical skills, excellent problem-solving abilities, and effective communication skills with internal and external stakeholders, including Japanese-speaking clients and counterparts. Key Responsibilities: Incident Management:

Receive and respond to inquiries via email and phone, resolving them timely and effectively within established SLAs. System Monitoring:

Monitor multiple systems, servers, and POS equipment using various monitoring tools, proactively identifying and addressing potential issues. Troubleshooting:

Diagnose and resolve technical issues related to servers, POS equipment, and other supported systems. Server Management:

Perform server backups, maintenance, and operational tasks to ensure system stability and availability. Reporting:

Generate regular reports on system performance, incidents, and other relevant metrics for stakeholders. Collaboration:

Collaborate with team members to resolve complex issues and improve overall system performance. Communication:

Communicate effectively with internal teams and external clients, especially Japanese-speaking clients and counterparts, providing clear and concise updates on incident status and system performance. Qualifications: Experience in IT support focused on server management and network troubleshooting. Experience using monitoring tools. Monitoring operations using management tools. Strong understanding of server operating systems (Windows). Experience with POS systems. Ability to follow procedures for power ON/OFF settings, manual operations, stopping and restarting OS on virtual platforms. Excellent problem-solving and analytical skills. Excellent written and verbal communication skills in Japanese (N1 or N2). Ability to work independently and as part of a team. Ability to work effectively under pressure and manage multiple priorities. Able to work on a rotating shift schedule, including weekends and holidays. Must be able to work in the designated project room at the head office. Training will be provided to the successful candidate.

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• Monitor and maintain network systems to ensure optimal performance and uptime.
• Diagnose and troubleshoot network issues, providing timely resolutions to minimize disruptions.
• Collaborate with the technology team to implement network upgrades and configurations.
• Ensure network security by managing firewalls, VPNs, and other protective measures.
• Document network configurations, changes, and troubleshooting steps for future reference.
• Provide technical support and training to internal users on network-related issues.
• Assist in planning and executing network expansion projects to support business growth.
• Stay updated with the latest network technologies and recommend improvements where applicable.

The Successful Applicant

A successful Network Support Specialist should have:

• A degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of network systems, including LAN, WAN, and wireless technologies.
• Hands-on experience with network troubleshooting tools and techniques.
• Familiarity with network security protocols and best practices.
• Excellent problem-solving skills and a detail-oriented approach.
• The ability to work well in a team and communicate effectively with non-technical stakeholders.
• A proactive attitude towards learning and adapting to new technologies.

What's on Offer

• An attractive salary package up to 18k monthly.
• Opportunities to work with cutting-edge technology in the business services industry.
• A permanent role offering stability and long-term career growth in Kuala Lumpur.
• A collaborative and supportive company culture.
• Access to professional development and training programs.

ContactKhatijah Mohamed IsmailQuote job refJN-082025-6810482Phone number #J-18808-Ljbffr

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Direct message the job poster from Glocomp Systems (M) Sdn Bhd

HR MANAGER at GLOCOMP SYSTEMS (M) SDN BHD

Job Description

● In-depth understanding and practical knowledge of networking systems such as WAN, LAN, Wireless, Security.

● Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently.

● Ability to respond and resolve tickets that have been assigned within SLA. Closely follow up with customers with adequate email updates until case closure.

● Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not know networking technical terminology.

● Configure and install various network devices and services (e.g., routers, switches, firewalls, Load balancers, WLC).

● Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.

● Monitor performance and ensure system availability and reliability.

● Provide Level 2/3 support and troubleshooting to resolve issues.

● Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.

● Liaise with vendors and other IT personnel for problem-resolution.

Requirements and skills

● CCNA, CCNP, HCIA, HCIP or higher.

● Deep understanding of networking protocols (e.g., DNS, DHCP, SMTP, OSPF, BGP & etc).

● Solid understanding of the OSI or TCP/IP model.

● Hands-on experience with monitoring, network diagnostic, and network analytics tools.

● University degree in Computer Science or a related subject.

• Willing to travel to customer sites within Klang Valley. Must possess own transportation (car

Seniority level

• Seniority level Executive

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

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