18 Independent Living jobs in Malaysia
Community Customer Support (Monee)
Posted 11 days ago
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Job Description
Monee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
The Community Customer Support team acts as the first point of contact for customer inquiries and complaints received via social media platform, delivering service that meets fintech industry standards. Building trust and rapport is crucial to creating a supportive and engaged community.
Responsibilities- Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
- Provide accurate information to customers about products, services, policies, and procedures.
- Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction.
- Proactively monitor social media platforms to identify emerging trends, customer sentiment, feedback, potential risks, and issues; and provide feedback to cross-functional teams to help improve products, services, and processes.
- Meet or exceed established performance metrics, including customer satisfaction, first contact resolution, and response time.
- Maintain accurate and complete customer records and logs.
- Stay up-to-date with product and service knowledge, and participate in training and development activities as required.
- Handle other tasks and responsibilities as assigned by the supervisor.
- Minimum 1–2 years’ experience in customer service or user experience, preferably in e-wallets, digital banking, or fintech.
- Passionate about online community building and customer satisfaction.
- Strong communication skills, with the ability to communicate effectively via phone, email, and chat.
- Strong customer service skills, with a proven ability to resolve customer issues in a timely and satisfactory manner.
- Excellent problem-solving and critical-thinking skills, with a demonstrated ability to identify customer needs and provide effective solutions.
- Ability to work independently and as part of a team.
- Familiarity with customer service software and tools, such as Zendesk or Salesforce, is preferred.
- Availability to work flexible hours, including evenings and weekends, as required.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
Community Customer Support (Monee)
Posted 11 days ago
Job Viewed
Job Description
The Community Customer Support team acts as the first point of contact for customer inquiries and complaints received via social media platform, delivering service that meets fintech industry standards. Building trust and rapport is crucial to creating a supportive and engaged community.
Responsibilities
Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
Provide accurate information to customers about products, services, policies, and procedures.
Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction.
Proactively monitor social media platforms to identify emerging trends, customer sentiment, feedback, potential risks, and issues; and provide feedback to cross-functional teams to help improve products, services, and processes.
Meet or exceed established performance metrics, including customer satisfaction, first contact resolution, and response time.
Maintain accurate and complete customer records and logs.
Stay up-to-date with product and service knowledge, and participate in training and development activities as required.
Handle other tasks and responsibilities as assigned by the supervisor.
Qualifications
Minimum 1–2 years’ experience in customer service or user experience, preferably in e-wallets, digital banking, or fintech.
Passionate about online community building and customer satisfaction.
Strong communication skills, with the ability to communicate effectively via phone, email, and chat.
Strong customer service skills, with a proven ability to resolve customer issues in a timely and satisfactory manner.
Excellent problem-solving and critical-thinking skills, with a demonstrated ability to identify customer needs and provide effective solutions.
Ability to work independently and as part of a team.
Familiarity with customer service software and tools, such as Zendesk or Salesforce, is preferred.
Availability to work flexible hours, including evenings and weekends, as required.
Job details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
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CUSTOMER CARE ASSISTANT
Posted 3 days ago
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Job Description
- To assist for all operational matters pertaining to CRM Department.
- Handle stock and service set from all branches.
- Inform & update customer for the service set status & readiness.
- Assist CRM Executive compiling proof of non-conformance product to supplier.
- Liaise closely with inter-department to ensure consistent high quality results and continuously strive for performance improvement.
- Any ad hoc tasks as assigned by the superior.
- To assist for all operational matters pertaining to CRM Department.
- Handle stock and service set from all branches.
- Inform & update customer for the service set status & readiness.
- Assist CRM Executive compiling proof of non-conformance product to supplier.
- Liaise closely with inter-department to ensure consistent high quality results and continuously strive for performance improvement.
- Any ad hoc tasks as assigned by the superior.
- Candidate must possess at least SPM or relevant qualifications in any field.
- Fresh Graduates/non graduate with 2 years related working experience are encouraged to apply.
- Computer literate with knowledge of MS office application.
- Possess good communication skills in English. Fluency in other languages is an advantage.
- Result oriented, good analytical and interpersonal skills.
- Applicant must be willing to work in Kota Kemuning.
Interested candidates are invited to send in a full resume together with details of current and expected salaries as well as a recent passport-sized photograph to:
Human Resource & Admin Department
No.18, Jalan Anggerik Mokara 31/59,
Kota Kemuning, 40460 Shah Alam,
Selangor.
Tel:
Email:
- OPENING TIME
Outlet : Monday - Sunday : 10:00AM - 9:00PM
Office : Monday - Friday : 9:30AM - 6:30PM
Health Care Assistant
Posted 9 days ago
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Job Description
Overview
The George Town Hospital team works closely together to focus on delivering excellence in healthcare to achieve improved outcomes for our consumers, our workforce, and the Tasmanian community. The George Town Hospital is approximately 50km North of Launceston and plays a central role in the health outcomes for the community. The hospital is a culturally diverse team that takes pride in providing quality care for its patients.
RoleUnder supervision, and in accordance with Agency policy, legal, regulatory, and funded program requirements, the Health Care Assistant provides high quality care and support to community and/or facility-based clients and assists with a range of daily living activities that a person would normally do for themselves. This position is in the community and requires working in a client’s own home. Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Appointment detailsFixed term, casual, shift worker (fully rotational) position working as and when required, commencing as soon as possible for approximately 24 months. Hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary and benefitsSalary: $63,110 to $6,049 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022
Salary Packaging: You’ll have access to salary packaging a range of benefits including living expenses up to $9 010 + 2,650 in meal entertainment each FBT year + other benefits if eligible.
Benefits available to eligible candidates:
- Fitness Passport – You and your family can access 40+ fitness facilities across Tasmania for just $1 .95 per week per person, or 25.95 for a family.
Successful applicants will be required to meet the essential criteria. A current Driver’s Licence is required where the role involves providing services to community-based clients.
Download the Statement of Duties and any associated documents. Review the Statement of Duties, Applicant Guide, and the overview of the duties, program, selection process and application guidance prior to applying.
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered. You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties.
Note: Applications from Recruitment agencies will not be accepted for this role.
Contact for more informationFor more information, contact the listed contact person for detailed vacancy information.
Name: Kelli Large
Position: Nurse Unit Manager - George Town Hospital and Community Centre
Phone:
Email: (emailprotected)
About working at the Department of HealthCompassion, Accountability, Respect, and Excellence are the key values. We encourage applicants from diverse communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
Public Health Services work to protect health and wellbeing for all Tasmanians by delivering programs and services across local, state, and national levels.
#J-18808-LjbffrHealth Care Assistant (516588)
Posted 9 days ago
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Job Description
The Team
The George Town Hospital team works closely together to focus on delivering excellence in healthcare to achieve improved outcomes for our consumers, our workforce, and the Tasmanian community.
- The George Town Hospital is approximately 50km North of Launceston.
- The George Town Hospital plays a central role in the health outcomes for the community.
- George Town Hospital is a culturally diverse team that takes pride in providing quality care for its patients.
Under supervision, and in accordance with Agency policy, legal, regulatory, and funded program requirements, the Health Care Assistant provides high quality care and support to community and/or facility-based clients and assists with a range of daily living activities that a person would normally do for themselves. This position is in the community and requires working in a client's own home.
Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why TasmaniaThe Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointmentFixed term, casual, shift worker (fully rotational) position working as and when required, commencing as soon as possible for approximately 24 months.
Notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary$63,110 to $6,049 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022
You’ll have access to salary package a range of benefits including living expenses up to $9 010 + 2,650 in meal entertainment each FBT year + other benefits if eligible.
Benefits available to eligible candidates- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $1 .95 per week per person, or 25.95 for a family.
More information about our Employee Benefits can be found here.
EligibilitySuccessful applicants will be required to meet the essential criteria.
- Current Driver’s Licence (only applicable where the occupant is required to provide services to community based clients)
Note: Please refer to the Application Guide for more information on pre-employment checks.
Download the Statement of Duties and any Associated DocumentsWe encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
- Statement of Duties: Generic Health Care Assistant (Primary Health North) OHO2 (May 2025) (2).docx
Application Guide:
- Department of Health - Applicant Guide Sep 2024.docx
Apply Online. Please click the Apply button on this screen to ensure that important questions about you are answered. You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
Applications from Recruitment agencies will not be accepted for this role.
For more informationApplicants who require further information are encouraged to contact the named person for detailed information about the vacancy.
Name: Kelli Large
Position: Nurse Unit Manager - George Town Hospital and Community Centre
Phone:
Email:
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department and hear about staff journeys in relocating to Tasmania.
Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. We strongly encourage applicants from Aboriginal and Torres Strait Islander, LGBTIQA+ communities, and people living with disabilities.
#J-18808-LjbffrCARE ASSISTANT, SURGICAL 5A
Posted 9 days ago
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Job Description
Overview
Join to apply for the CARE ASSISTANT, SURGICAL 5A role at KPJ Selangor Specialist Hospital.
Seniority level- Entry level
- Full-time
- Other
- Hospitals and Health Care
- Assists the qualified nurses in providing care to all patients within an assigned unit of the hospital and such nursing care is an integral part of the individualized holistic patient care plan as directed by the Medical staff according to the Policies and Procedures of the hospital and in keeping with the generally accepted principles, policies and procedures of the Nursing Services.
CARE ASSISTANT, SURGICAL 5A
Posted 9 days ago
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Job Description
Apply locations: KPJ Ampang Puteri Specialist Hospital
Time type: Full time
Posted on: Posted 28 Days Ago
Job requisition id: JR
Assists the qualified nurses in providing care to all patients within an assigned unit of the hospital. This nursing care is an integral part of the individualized holistic patient care plan as directed by the Medical staff according to the Policies and Procedures of the hospital and in keeping with the generally accepted principles, policies, and procedures of the Nursing Services.
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CARE ASSISTANT, JASMINE WARD
Posted 10 days ago
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Job Description
CARE ASSISTANT, JASMINE WARD
CARE ASSISTANT, JASMINE WARDApply locations KPJ Ampang Puteri Specialist Hospital
Time Type: Full Time
Posted on: Posted 28 Days Ago
Job Requisition ID: JR
Responsibilities:
- Assists the qualified nurses in providing care to all patients within an assigned unit of the hospital.
- Contributes to the individualized holistic patient care plan as directed by the medical staff.
- Follows the policies and procedures of the hospital and the generally accepted principles of Nursing Services.
Must have the ability to work collaboratively with the nursing staff and adhere to hospital policies.
#J-18808-LjbffrCARE ASSISTANT, JASMINE WARD
Posted 12 days ago
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Job Description
Assists the qualified nurses in providing care to all patients within an assigned unit of the hospital and such nursing care is an integral part of the individualized holistic patient care plan as directed by the Medical staff according to the Policies and Procedures of the hospital and in keeping with the generally accepted principles, policies and procedures of the Nursing Services.
Responsibilities- Assist the qualified nurses in providing care to all patients within an assigned unit.
- Assist with implementing the individualized holistic patient care plan as directed by the Medical staff and in keeping with hospital policies and Nursing Services procedures.
- Entry level
- Full-time
- Other
- Hospitals and Health Care
CARE ASSISTANT, SURGICAL 5A
Posted 20 days ago
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Job Description
Apply locations: KPJ Ampang Puteri Specialist Hospital Time type: Full time Posted on: Posted 28 Days Ago Job requisition id: JR Assists the qualified nurses in providing care to all patients within an assigned unit of the hospital. This nursing care is an integral part of the individualized holistic patient care plan as directed by the Medical staff according to the Policies and Procedures of the hospital and in keeping with the generally accepted principles, policies, and procedures of the Nursing Services.
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