238 Implementation Intern jobs in Malaysia

SENIOR MANAGER, PROJECT IMPLEMENTATION

Petaling Jaya, Selangor Confidential

Posted 1 day ago

Job Viewed

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Job Description

Overview

The Senior Manager, Project Implementation is responsible for the end-to-end management of property development projects, from post-planning through to completion and handover. This role oversees all construction-related activities, ensures adherence to project timelines and budgets, manages external contractors and consultants, and ensures compliance with quality and regulatory standards. This role plays a pivotal role in delivering high-quality developments that meet business objectives and client expectations.


Key Responsibilities

  • Project Execution & Site Oversight

    • Lead day-to-day management of construction activities to ensure alignment with approved plans, schedules, and quality expectations.

    • Supervise and coordinate contractors, subcontractors, and consultants to achieve efficient and timely project delivery.

    • Address and resolve site issues promptly to avoid delays and maintain productivity.



  • Timeline, Cost & Budget Control

    • Monitor overall project progress, ensuring work is completed within timeline and budget constraints.

    • Work closely with the Contracts and Finance teams to manage project variations and cost implications.

    • Propose and implement corrective measures when deviations from plan occur.



  • Quality Assurance & Compliance

    • Ensure construction activities meet internal quality standards, design specifications, and statutory regulations.

    • Coordinate with QA/QC and Safety teams to conduct inspections and enforce construction best practices.

    • Ensure compliance with all building codes, environmental standards, and local authority requirements.



  • Coordination with Contractors & Consultants

    • Serve as the main point of contact between the company and external project stakeholders (consultants, engineers, suppliers, etc.).

    • Review and approve construction drawings, method statements, and technical submissions.

    • Lead project meetings, site inspections, and technical coordination sessions.

    • Identify project risks and implement mitigation strategies to minimize impact on delivery.

    • Address and resolve site challenges in a timely and efficient manner.

    • Escalate major issues to senior management with proposed solutions when necessary.



  • Project Reporting & Documentation

    • Prepare and present regular progress reports, including milestones, delays, and corrective actions.

    • Maintain comprehensive project records including approvals, inspections, daily site reports, and performance documentation.

    • Ensure readiness for inspections, handovers, and final certifications such as CCC.



  • Stakeholder Engagement

    • Collaborate with internal departments (e.g., Sales, Marketing, Customer Service) to align project deliverables with overall business goals.

    • Provide support during the handover and defects rectification process in collaboration with the Customer & Defects Management team.

    • Represent the company in meetings with government authorities, utility providers, and consultants as needed.

    • Recommend and implement improvements in project management methodologies and construction processes.

    • Conduct post-project reviews to identify lessons learned and best practices for future developments.



  • Health, Safety & Environment (HSE)

    • Collaborate closely with the HSE department to ensure compliance with health, safety, and environmental policies and procedures.




Requirements

  • Minimum Bachelor Degree in Civil Engineering, Construction Management , or related field.

  • Minimum 10 years of working experience , with at least 5 years in project or site management within the property development or construction industry.

  • Proven experience in managing contractors, consultants, and multidisciplinary project teams .

  • Strong understanding of construction practices, regulatory compliance, and project budgeting .

  • Good network and connections with contractors , with up-to-date knowledge on latest costs and industry practices.

  • Some experience in contracts management , able to provide cost insights during feasibility studies.

  • Excellent leadership, communication, and problem-solving skills.

  • Willing to travel within Malaysia .


Seniority level

  • Mid-Senior level


Employment type

  • Full-time


Job function

  • Project Management


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eCommerce Project Implementation Executive

Kuala Lumpur, Kuala Lumpur LUXASIA

Posted 9 days ago

Job Viewed

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Job Description

eCommerce Project Implementation Executive

LUXASIA Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has helped more than 100 luxury beauty brands with market entry and brand growth. LUXASIA’s integrated capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. The group operates with a diverse and dynamic team across multiple markets.

Responsibilities
  • Responsible for the end-to-end new brand implementation process, i.e., knowledge transfer from the Business Development team, new brand setup, and handover to Brand Manager
  • Work closely with the Business Development team to keep abreast of the new brand onboarding calendar
  • Liaise with the brand principal to identify market(s) to launch for timely setup
  • Responsible for the creation of accounts, brand vendors, SKU, etc in the systems (e.g., SAP, SelluSeller, SellerCenter, Esker)
  • Work closely with the Supply Chain team to ensure on-time stock delivery for store launching
  • Collaborate with the Operations team for order testing before store launching
Requirements
  • Enjoys working in a fast-paced and collaborative environment, comfortable working with different stakeholders to meet objectives and timelines
  • Strong attention to detail, problem-solving and hands-on execution
  • Fast learner and committed to getting the job done
  • Excellent communication skills, self-motivated and independent
  • Able to multi-task and adapt to changing priorities
  • Experience in project management and execution
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Sheets
Benefits
  • Opportunities for professional growth and skill development
  • Flexible work arrangements
  • Strong collaborative and inclusive work culture

Recruitment privacy and equal opportunity statements are included in the original posting. For more details and careers, visit the official LUXASIA careers page.

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eCommerce Project Implementation Executive

Kuala Lumpur, Kuala Lumpur Luxasia Group

Posted 9 days ago

Job Viewed

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Job Description

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Key Responsibilities

  • Responsible for the end-to-end new brand implementation process, ie knowledge transfer from the Business Development team, new brand setup and finally ensuring a smooth handover to Brand Manager
  • Work closely with the Business Development team to keep abreast of the new brand onboarding calendar
  • Liaise with the brand principal to identify market(s) to launch for timely setup
  • Responsible for the creation of accounts, brand vendors, SKU, etc in the systems, eg SAP, SelluSeller, SellerCenter, Esker, etc
  • Work closely with the Supply Chain team to ensure on-time stock delivery for store launching
  • Collaborate with the Operations team for order testing before store launching
  • Enjoys working in a fast-paced and collaborative environment, comfortable working with different stakeholders to meet different objectives/ timelines
  • Strong attention to detail, problem-solving and hands-on execution
  • Fast learner and committed to getting the job done
  • Excellent communication skills, self-motivated & independent
  • Able to work in multi-tasking environment and flexible in adapting to changing priorities
  • Experience in project management & execution
  • Proficiency in Microsoft Office utilities (Word, Excel & Powerpoint), Google Sheet
  • Opportunities for professional growth and skill development
  • Flexible work arrangements
  • Strong collaborative and inclusive work culture

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence

If so, you are the one we are looking for. JOIN US and let’s grow together

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law

To explore other careers opportunities, visit our careers page @

If you have a question for us, please drop us an emailhere

We regret to inform you that only shortlisted candidates will be contacted. Thank you

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice ( consent to the LUXASIA group collecting, processing and disclosing your personal datafor purposes specified in the notice

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding

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eCommerce Project Implementation Executive

Kuala Lumpur, Kuala Lumpur Luxasia Group

Posted today

Job Viewed

Tap Again To Close

Job Description

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. Why Join Us? At LUXASIA, we believe there is beauty within every talent – that is you. We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling. With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful? Key Responsibilities Responsible for the end-to-end new brand implementation process, ie knowledge transfer from the Business Development team, new brand setup and finally ensuring a smooth handover to Brand Manager Work closely with the Business Development team to keep abreast of the new brand onboarding calendar Liaise with the brand principal to identify market(s) to launch for timely setup Responsible for the creation of accounts, brand vendors, SKU, etc in the systems, eg SAP, SelluSeller, SellerCenter, Esker, etc Work closely with the Supply Chain team to ensure on-time stock delivery for store launching Collaborate with the Operations team for order testing before store launching Enjoys working in a fast-paced and collaborative environment, comfortable working with different stakeholders to meet different objectives/ timelines Strong attention to detail, problem-solving and hands-on execution Fast learner and committed to getting the job done Excellent communication skills, self-motivated & independent Able to work in multi-tasking environment and flexible in adapting to changing priorities Experience in project management & execution Proficiency in Microsoft Office utilities (Word, Excel & Powerpoint), Google Sheet Opportunities for professional growth and skill development Flexible work arrangements Strong collaborative and inclusive work culture Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence If so, you are the one we are looking for. JOIN US and let’s grow together Championing Diversity, Equity and Inclusion LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law To explore other careers opportunities, visit our careers page @ If you have a question for us, please drop us an emailhere We regret to inform you that only shortlisted candidates will be contacted. Thank you Recruitment Privacy Notice By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice ( consent to the LUXASIA group collecting, processing and disclosing your personal datafor purposes specified in the notice Note to staffing agencies Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding

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SENIOR MANAGER, PROJECT IMPLEMENTATION

Petaling Jaya, Selangor Confidential

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Overview

The Senior Manager, Project Implementation is responsible for the end-to-end management of property development projects, from post-planning through to completion and handover. This role oversees all construction-related activities, ensures adherence to project timelines and budgets, manages external contractors and consultants, and ensures compliance with quality and regulatory standards. This role plays a pivotal role in delivering high-quality developments that meet business objectives and client expectations. Key Responsibilities

Project Execution & Site Oversight

Lead day-to-day management of construction activities to ensure alignment with approved plans, schedules, and quality expectations. Supervise and coordinate contractors, subcontractors, and consultants to achieve efficient and timely project delivery. Address and resolve site issues promptly to avoid delays and maintain productivity.

Timeline, Cost & Budget Control

Monitor overall project progress, ensuring work is completed within timeline and budget constraints. Work closely with the Contracts and Finance teams to manage project variations and cost implications. Propose and implement corrective measures when deviations from plan occur.

Quality Assurance & Compliance

Ensure construction activities meet internal quality standards, design specifications, and statutory regulations. Coordinate with QA/QC and Safety teams to conduct inspections and enforce construction best practices. Ensure compliance with all building codes, environmental standards, and local authority requirements.

Coordination with Contractors & Consultants

Serve as the main point of contact between the company and external project stakeholders (consultants, engineers, suppliers, etc.). Review and approve construction drawings, method statements, and technical submissions. Lead project meetings, site inspections, and technical coordination sessions. Identify project risks and implement mitigation strategies to minimize impact on delivery. Address and resolve site challenges in a timely and efficient manner. Escalate major issues to senior management with proposed solutions when necessary.

Project Reporting & Documentation

Prepare and present regular progress reports, including milestones, delays, and corrective actions. Maintain comprehensive project records including approvals, inspections, daily site reports, and performance documentation. Ensure readiness for inspections, handovers, and final certifications such as CCC.

Stakeholder Engagement

Collaborate with internal departments (e.g., Sales, Marketing, Customer Service) to align project deliverables with overall business goals. Provide support during the handover and defects rectification process in collaboration with the Customer & Defects Management team. Represent the company in meetings with government authorities, utility providers, and consultants as needed. Recommend and implement improvements in project management methodologies and construction processes. Conduct post-project reviews to identify lessons learned and best practices for future developments.

Health, Safety & Environment (HSE)

Collaborate closely with the HSE department to ensure compliance with health, safety, and environmental policies and procedures.

Requirements

Minimum

Bachelor Degree

in Civil Engineering, Construction Management , or related field. Minimum

10 years of working experience , with at least

5 years in project or site management

within the property development or construction industry. Proven experience in managing

contractors, consultants, and multidisciplinary project teams . Strong understanding of

construction practices, regulatory compliance, and project budgeting . Good network and

connections with contractors , with up-to-date knowledge on latest costs and industry practices. Some experience in

contracts management , able to provide cost insights during feasibility studies. Excellent

leadership, communication, and problem-solving

skills. Willing to travel within Malaysia . Seniority level

Mid-Senior level Employment type

Full-time Job function

Project Management

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eCommerce Project Implementation Executive

Kuala Lumpur, Kuala Lumpur LUXASIA

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

eCommerce Project Implementation Executive

LUXASIA Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Overview

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has helped more than 100 luxury beauty brands with market entry and brand growth. LUXASIA’s integrated capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. The group operates with a diverse and dynamic team across multiple markets. Responsibilities

Responsible for the end-to-end new brand implementation process, i.e., knowledge transfer from the Business Development team, new brand setup, and handover to Brand Manager Work closely with the Business Development team to keep abreast of the new brand onboarding calendar Liaise with the brand principal to identify market(s) to launch for timely setup Responsible for the creation of accounts, brand vendors, SKU, etc in the systems (e.g., SAP, SelluSeller, SellerCenter, Esker) Work closely with the Supply Chain team to ensure on-time stock delivery for store launching Collaborate with the Operations team for order testing before store launching Requirements

Enjoys working in a fast-paced and collaborative environment, comfortable working with different stakeholders to meet objectives and timelines Strong attention to detail, problem-solving and hands-on execution Fast learner and committed to getting the job done Excellent communication skills, self-motivated and independent Able to multi-task and adapt to changing priorities Experience in project management and execution Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Sheets Benefits

Opportunities for professional growth and skill development Flexible work arrangements Strong collaborative and inclusive work culture Recruitment privacy and equal opportunity statements are included in the original posting. For more details and careers, visit the official LUXASIA careers page.

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Implementation Engineer

Kuala Lumpur, Kuala Lumpur Humana International Group

Posted 1 day ago

Job Viewed

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Job Description

About the Client

The client is a fast-growing software company at the forefront of AI voice automation, revolutionizing how businesses communicate with customers.

About the Role

Implementation Engineer with a tech-savvy, solution-driven approach. Monthly salary up to RM20,000.

Key Requirements
  • Strong hands-on experience with Kubernetes, Docker, and Linux.
  • Background in DevOps/SRE, with a focus on implementation (not just operations).
  • Able to handle on-site deployment, troubleshooting, and customer interaction.
Responsibilities
  • Responsible for the installation, deployment, commissioning and delivery of the intelligent seat system.
  • Before implementation, understand the customer's hardware and software and network environment, and participate in the development of deployment plans.
  • During the implementation process, stay at the customer site, be responsible for deployment, and coordinate product R&D resources within the company to solve problems, ensuring project smooth and timely golive.
  • After go-live, be responsible for handling the customer's needs and issues, and regularly inspect system on the customer's site.
Qualifications
  • Proficient in using Linux system, capable of writing shell or Python scripts, with more than 2 years of working experience.
  • Proficient in ping, telnet and other network commands, good at troubleshooting network problems, familiar with common database operations.
  • Familiar with Kubernetes, able to skillfully deploy services using Docker.
  • Have the ability to install the Linux operating system on the server from 0 to 1, configure the network, and complete software deployment and troubleshooting.
  • Have used Public Cloud, have used physical servers, and understand Data Center.
  • Active thinking, clear logic, good at thinking and abstraction, with good communication and expression skills.
  • Systematic problem-solving methods, strong sense of responsibility and self-driven continuous learning, with good coordination and stress resistance.
Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Software Development
  • IT System Custom Software Development
  • IT Services and IT Consulting

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WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Petaling Jaya, Selangor, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Implementation Specialist

Johor Bahru, Johor 2X

Posted 2 days ago

Job Viewed

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Job Description

About Outbound Funnel

With over 2,700 clients served globally, we are a US-based, remote-first team of specialists and a partner of choice for top RevTech platform providers and RevOps leaders globally. We deliver implementation, integration, training, and managed services across Sales Engagement, Automation, and CRM platforms to a wide range of companies, from scaling startups to mature revenue teams.

Role Overview

We are seeking an implementation specialist who will personally implement and onboard our SMB customers on the Gong platform. Candidates must have prior experience in technical discovery, implementation, onboarding, servicing, or support related to Gong or platforms similar to Gong such as sales engagement tools, marketing automation systems, or CRMs. Implementation Specialist will work closely with the IT and business teams to ensure that the project is completed on time, within budget, and meets the company’s scope of work requirements. The role involves technical acumen, as well as the project management skills necessary to manage multiple implementations from start to finish.

Key Role Responsibilities

  • Become and Serve as a subject matter expert on Gong system capabilities and best practices across customers business units
  • Solely responsible for executing the implementation of Gong platform and deliver onboarding to customers through completion, helping companies primarily from start-ups, to SMB, to MidMarket size range
  • Quick in gathering requirements, creating a project plan, and managing multiple customers to ensure that implementation milestones are met on time and within budget.
  • Create, update, and maintain customer-facing project plans, timelines, and resource allocation documents.
  • Must communicate effectively with both technical and non-technical stakeholders. This includes working with the IT team to ensure that the technology is implemented correctly, as well as with sales and business leaders to ensure that the project meets the company’s strategic objectives.
  • Depending on customer implementation needs, provide guidance through Change Management process to ensure strong adoption & continue to support post-launch
  • During engagements be curious and open with customers to find other opportunities for Outbound Funnel to help their business in RevTech or RevOps needs
  • Comfortable in managing high velocity of projects and challenging when necessary scope of work to deliver on agreed upon time and material
  • Be able to swiftly manage technical gaps or system troubleshooting leveraging internal or external support channels and resources

What We’re Looking For

  • 4+ years of experience in RevOps, implementation, onboarding, or client-facing systems support
  • Hands-on experience with Gong or similar sales engagement and revenue platforms connected to CRM, routing, or marketing systems
  • Able to manage multiple customer projects with clear communication and time management
  • Comfortable working across varying technical skill levels and GTM teams
  • Focused on driving outcomes tied to client goals and operational impact
  • Thrives in a fast-paced, evolving agency environment with shifting priorities
  • Clear in documentation, responsive in handoffs
  • Remote-ready with fast internet, private workspace, and consistent camera-on presence
  • Excited for exposure to top AI and RevTech partners, a range of client environments, and opportunities to grow in platform expertise and delivery ownership
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Implementation Specialist

Petaling Jaya, Selangor 2X

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

About Outbound Funnel

With over 2,700 clients served globally, we are a US-based, remote-first team of specialists and a partner of choice for top RevTech platform providers and RevOps leaders globally. We deliver implementation, integration, training, and managed services across Sales Engagement, Automation, and CRM platforms to a wide range of companies, from scaling startups to mature revenue teams.

Role Overview

We are seeking an implementation specialist who will personally implement and onboard our SMB customers on the Gong platform. Candidates must have prior experience in technical discovery, implementation, onboarding, servicing, or support related to Gong or platforms similar to Gong such as sales engagement tools, marketing automation systems, or CRMs. Implementation Specialist will work closely with the IT and business teams to ensure that the project is completed on time, within budget, and meets the company’s scope of work requirements. The role involves technical acumen, as well as the project management skills necessary to manage multiple implementations from start to finish.

Key Role Responsibilities

  • Become and Serve as a subject matter expert on Gong system capabilities and best practices across customers business units
  • Solely responsible for executing the implementation of Gong platform and deliver onboarding to customers through completion, helping companies primarily from start-ups, to SMB, to MidMarket size range
  • Quick in gathering requirements, creating a project plan, and managing multiple customers to ensure that implementation milestones are met on time and within budget.
  • Create, update, and maintain customer-facing project plans, timelines, and resource allocation documents.
  • Must communicate effectively with both technical and non-technical stakeholders. This includes working with the IT team to ensure that the technology is implemented correctly, as well as with sales and business leaders to ensure that the project meets the company’s strategic objectives.
  • Depending on customer implementation needs, provide guidance through Change Management process to ensure strong adoption & continue to support post-launch
  • During engagements be curious and open with customers to find other opportunities for Outbound Funnel to help their business in RevTech or RevOps needs
  • Comfortable in managing high velocity of projects and challenging when necessary scope of work to deliver on agreed upon time and material
  • Be able to swiftly manage technical gaps or system troubleshooting leveraging internal or external support channels and resources

What We’re Looking For

  • 4+ years of experience in RevOps, implementation, onboarding, or client-facing systems support
  • Hands-on experience with Gong or similar sales engagement and revenue platforms connected to CRM, routing, or marketing systems
  • Able to manage multiple customer projects with clear communication and time management
  • Comfortable working across varying technical skill levels and GTM teams
  • Focused on driving outcomes tied to client goals and operational impact
  • Thrives in a fast-paced, evolving agency environment with shifting priorities
  • Clear in documentation, responsive in handoffs
  • Remote-ready with fast internet, private workspace, and consistent camera-on presence
  • Excited for exposure to top AI and RevTech partners, a range of client environments, and opportunities to grow in platform expertise and delivery ownership
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Implementation Specialist

Bintulu, Sarawak 2X

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

About Outbound Funnel

With over 2,700 clients served globally, we are a US-based, remote-first team of specialists and a partner of choice for top RevTech platform providers and RevOps leaders globally. We deliver implementation, integration, training, and managed services across Sales Engagement, Automation, and CRM platforms to a wide range of companies, from scaling startups to mature revenue teams.

Role Overview

We are seeking an implementation specialist who will personally implement and onboard our SMB customers on the Gong platform. Candidates must have prior experience in technical discovery, implementation, onboarding, servicing, or support related to Gong or platforms similar to Gong such as sales engagement tools, marketing automation systems, or CRMs. Implementation Specialist will work closely with the IT and business teams to ensure that the project is completed on time, within budget, and meets the company’s scope of work requirements. The role involves technical acumen, as well as the project management skills necessary to manage multiple implementations from start to finish.

Key Role Responsibilities

  • Become and Serve as a subject matter expert on Gong system capabilities and best practices across customers business units
  • Solely responsible for executing the implementation of Gong platform and deliver onboarding to customers through completion, helping companies primarily from start-ups, to SMB, to MidMarket size range
  • Quick in gathering requirements, creating a project plan, and managing multiple customers to ensure that implementation milestones are met on time and within budget.
  • Create, update, and maintain customer-facing project plans, timelines, and resource allocation documents.
  • Must communicate effectively with both technical and non-technical stakeholders. This includes working with the IT team to ensure that the technology is implemented correctly, as well as with sales and business leaders to ensure that the project meets the company’s strategic objectives.
  • Depending on customer implementation needs, provide guidance through Change Management process to ensure strong adoption & continue to support post-launch
  • During engagements be curious and open with customers to find other opportunities for Outbound Funnel to help their business in RevTech or RevOps needs
  • Comfortable in managing high velocity of projects and challenging when necessary scope of work to deliver on agreed upon time and material
  • Be able to swiftly manage technical gaps or system troubleshooting leveraging internal or external support channels and resources

What We’re Looking For

  • 4+ years of experience in RevOps, implementation, onboarding, or client-facing systems support
  • Hands-on experience with Gong or similar sales engagement and revenue platforms connected to CRM, routing, or marketing systems
  • Able to manage multiple customer projects with clear communication and time management
  • Comfortable working across varying technical skill levels and GTM teams
  • Focused on driving outcomes tied to client goals and operational impact
  • Thrives in a fast-paced, evolving agency environment with shifting priorities
  • Clear in documentation, responsive in handoffs
  • Remote-ready with fast internet, private workspace, and consistent camera-on presence
  • Excited for exposure to top AI and RevTech partners, a range of client environments, and opportunities to grow in platform expertise and delivery ownership
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This advertiser has chosen not to accept applicants from your region.
 

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