74 Implementation Intern jobs in Malaysia

IPC Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join or sign in to find your next job

Join to apply for the Implementation Engineer role at IPC Systems

IPC Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Implementation Engineer role at IPC Systems

IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions.

Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.

Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.

Responsibilities

Summary:

• Responsible to design, implement and configure IP, TDM and SIP related Network solutions to enable service outcome as expected for the solution build.
• Work with Project Management and internal teams as integral team to support IPC data/voice service delivery for customers and involve in coding routines for testing and automation.
• Maintain up to date on documentation related to implementation design as part of Project life-cycle management.
  
  

Areas of Responsibility

• Manage IP deliverables covering Ethernet L2/L3, Optical and SIP based network solution.
• Proficient in the Configuration, Implementation and Testing phases of Ethernet and Optical equipment to ensure service working as per expected on solution build and outcome.
• Proactively and accurately update all Test-and-Turn-up (TNT) tasks in the IPC documentation database, (Metasolv) ensuring all service information and schematics are correctly input and verified accordingly to solution implemented.
• Work with project team and assist with technical advice on the solution relating to implementation and testing.
• Address service delivery issues impacting TNT to the team management.
• Work with customer to conduct service test and activation, resolve technical interconnection issues to enable service success.
• Being an integral part of the team that strives towards achieving best business practice for the company.
• Work with cross functional teams both internal and external to manage dependencies to ensure project delivery
• Ability to document processes with a view to owning processes and procedure.
• Adaptive to project timelines in the service implementation and change, may require working on weekend subject to project progress.
• Tasks may include coding routine for Hosting and DevOps automation.
• To report weekly on all project progress and status to management,
  
  

Experience and Skills Requirements:

• Tertiary education, in a Network technology-based subject,
• Network professional certification CCNP and above or equivalent is desirable.
• At least 3 years of experience in Telecommunication field with extensive knowledge in a wide portfolio of technology and products across IP, SIP, SDH, Optical DWDM and TDM platforms
• At least 3 years of experience in Hosting and DevOps related role is desirable.
• Ability to work as an individual contributor and team player. Role requires to interact and working closely with cross functional teams both internal and external to meet delivery objectives.
• Resourceful and good initiative in resolving complex issues relating to role support.
• Absolute proactive approach to network design forethought and planning.
• Previous experience providing services to customer within the financial services industry
• Possess the ability to self-manage, work within a regionally diverse team
• Exceptional written and verbal communication skills
• Strong understanding of Service Management, ITIL certification is desirable.
• Strong attention to detail and follow-through is required
  
  

Additional Information:

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.

Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.

You can explore more about our culture, offerings and commitment on and Work Culture:

The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.

Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.

We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Telecommunications

Referrals increase your chances of interviewing at IPC Systems by 2x

Sign in to set job alerts for “Implementation Engineer” roles.

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Solutions Engineer, Malaysia(Based in KL)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Graduate Hiring - Next Generation Talent 2025 Implementation Engineer - Kuala Lumpur (Java, Freshers to 2yrs experience)

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Petaling Jaya, Selangor, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,000.00-MYR5,000.00 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Petaling Jaya, Selangor, Malaysia 1 day ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Solutions Engineer, Malaysia(Based in KL)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 23 hours ago

Technical Support Engineer-Microsoft Power Platform

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

We are looking for an Implementation Consultant to join ClickSmart’s Business Solutions division, which helps businesses achieve their goals with innovative solutions.

Apply for Implementation Consultant

• Full-time/Intern
• 2 Positions Available

Eligibility Criteria

• 0 ~ 2 years experience as an Implementation Consultant
• Successful track record of converting prospects into customers
• Excellent verbal and written communication skills
• Prior experience in ClickSmart CRM will be an added advantage

Responsibilities

• Interact with prospective customers to understand their business process
• Prepare a solution plan to meet the needs of the customer
• Customize ClickUp to align with customers’ business processes
• Manage the expectation of the customer to ensure project success
• Conduct personalized user training
• Create walk-through videos

Apply Now!

Take the next step in your career by joining a dynamic team committed to transforming businesses with cutting-edge digital strategies. Fill in the form below to apply and be part of the digital revolution!

#J-18808-Ljbffr

We are looking for an Implementation Consultant to join ClickSmart’s Business Solutions division, which helps businesses achieve their goals with innovative solutions. Apply for

Implementation Consultant

Full-time/Intern 2 Positions Available Eligibility Criteria

0 ~ 2 years experience as an Implementation Consultant Successful track record of converting prospects into customers Excellent verbal and written communication skills Prior experience in ClickSmart CRM will be an added advantage Responsibilities

Interact with prospective customers to understand their business process Prepare a solution plan to meet the needs of the customer Customize ClickUp to align with customers’ business processes Manage the expectation of the customer to ensure project success Conduct personalized user training Create walk-through videos Apply Now!

Take the next step in your career by joining a dynamic team committed to transforming businesses with cutting-edge digital strategies. Fill in the form below to apply and be part of the digital revolution!

#J-18808-Ljbffr

IPC Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Implementation Engineer

role at

IPC Systems IPC Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Implementation Engineer

role at

IPC Systems IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions.

Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.

Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.

Responsibilities

Summary:

Responsible to design, implement and configure IP, TDM and SIP related Network solutions to enable service outcome as expected for the solution build. Work with Project Management and internal teams as integral team to support IPC data/voice service delivery for customers and involve in coding routines for testing and automation. Maintain up to date on documentation related to implementation design as part of Project life-cycle management.

Areas of Responsibility

Manage IP deliverables covering Ethernet L2/L3, Optical and SIP based network solution. Proficient in the Configuration, Implementation and Testing phases of Ethernet and Optical equipment to ensure service working as per expected on solution build and outcome. Proactively and accurately update all Test-and-Turn-up (TNT) tasks in the IPC documentation database, (Metasolv) ensuring all service information and schematics are correctly input and verified accordingly to solution implemented. Work with project team and assist with technical advice on the solution relating to implementation and testing. Address service delivery issues impacting TNT to the team management. Work with customer to conduct service test and activation, resolve technical interconnection issues to enable service success. Being an integral part of the team that strives towards achieving best business practice for the company. Work with cross functional teams both internal and external to manage dependencies to ensure project delivery Ability to document processes with a view to owning processes and procedure. Adaptive to project timelines in the service implementation and change, may require working on weekend subject to project progress. Tasks may include coding routine for Hosting and DevOps automation. To report weekly on all project progress and status to management,

Experience and Skills Requirements:

Tertiary education, in a Network technology-based subject, Network professional certification CCNP and above or equivalent is desirable. At least 3 years of experience in Telecommunication field with extensive knowledge in a wide portfolio of technology and products across IP, SIP, SDH, Optical DWDM and TDM platforms At least 3 years of experience in Hosting and DevOps related role is desirable. Ability to work as an individual contributor and team player. Role requires to interact and working closely with cross functional teams both internal and external to meet delivery objectives. Resourceful and good initiative in resolving complex issues relating to role support. Absolute proactive approach to network design forethought and planning. Previous experience providing services to customer within the financial services industry Possess the ability to self-manage, work within a regionally diverse team Exceptional written and verbal communication skills Strong understanding of Service Management, ITIL certification is desirable. Strong attention to detail and follow-through is required

Additional Information:

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.

Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.

You can explore more about our culture, offerings and commitment on and Work Culture:

The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.

Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.

We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Telecommunications Referrals increase your chances of interviewing at IPC Systems by 2x Sign in to set job alerts for “Implementation Engineer” roles.

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Solutions Engineer, Malaysia(Based in KL)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Graduate Hiring - Next Generation Talent 2025

Implementation Engineer - Kuala Lumpur (Java, Freshers to 2yrs experience)

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Petaling Jaya, Selangor, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,000.00-MYR5,000.00 3 weeks ago Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Petaling Jaya, Selangor, Malaysia 1 day ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Solutions Engineer, Malaysia(Based in KL)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 23 hours ago Technical Support Engineer-Microsoft Power Platform

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Vaccine Implementation Associate page is loadedVaccine Implementation Associate Apply locations Malaysia - Johor time type Full time posted on Posted Yesterday job requisition id 4938689

Role Summary

The Vaccine Implementation Associate will be the point of contact in connecting customers within their accounts to Vaccine Portfolio. The Vaccine Implementation Associate’s role will be the introduction of vaccine portfolio and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Vaccine Implementation Associate will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.

The Vaccine Implementation Associate should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships with assigned territory customers. The Vaccine Implementation Associate identifies and prioritizes Pfizer opportunities through understanding customers’ business and strategic imperatives. The Vaccine Implementation Associate is responsible for developing and executing an effective territory planning for Channel and HCPs

The Vaccine Implementation Associate is responsible for supporting their customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.

ROLE RESPONSIBILITIES

• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact.
• Effectively builds scientific rapport and relationships with customers across virtual and in-person environments; maintains amethodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively
• Monitors and reports upon external environment intelligence information, and surfaces identified issues to Category Lead for support
• Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
• Leverages analytics tool to assist with developing insights and next best action plans
• Compliantly engage key customers to grow business and drive product demand by proactively providing HCP education
• Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive demand and leverages customer priorities to drive a positive business outcome
• Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with HCPs tobuild credibility and add value.
• Responsible fordeployment of Pfizer resources to support HCP(e.g. patient education, Pfizer Galaxy Pro, adherence resources);workeffectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidancefrommanagementandother supportfunctions (Marketing, Medical)andtechnical solutions (e.g., content recommendation RTE) into call planning; collaborate effectively with other Customer-Facing (CF)colleagues
• Collaborate effectively and compliantly with cross-functionalcolleagues, including Medical, Market Access, Marketing toaddress customer inquiriesand advance Pfizer objectives.Able to connect rapidly with appropriate SMEsto address customer inquiries.

BASIC QUALIFICATIONS

• Bachelor’s Degree, preferred Science and Health background
• Minimum 1 year of sales experience is preferred
• Have a history of sales promotional,territory management skills, effective communications skills, as well as demonstrated teamwork, leadership ability and accountability
• Valid driver’s license and a driving record in compliance with company standards

PREFERRED QUALIFICATIONS
• Min 1 year of pharmaceutical, biotech, sales, or relevant experienceand preferably in Primary Care sector .
• Must live within the territory
• Experience with therapeutic area and productsassociated with this role
• Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)
• Develop comprehensive territory/customer plans to drive achievement of desired objectives.
• Strategically overcome obstacles to gain access to difficult to see health care providers and customers.
• Cultivate relationships with KOLs; build lasting relationships with top priority customers
• Assess needs of target physicians, address needs with responsive approach, targeted skills, and appropriate resources
• Demonstrated track record of business acumen, problem solving, data analytical skills, planning and prioritization skills

Work Location Assignment:Remote - Field Based

#LI-PFE

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Sales#LI-PFE

#J-18808-Ljbffr

Join to apply for the Vaccine Implementation Associate role at Pfizer

1 week ago Be among the first 25 applicants

Join to apply for the Vaccine Implementation Associate role at Pfizer

Role Summary

The Vaccine Implementation Associate will be the point of contact in connecting customers within their accounts to Vaccine Portfolio. The Vaccine Implementation Associate’s role will be the introduction of vaccine portfolio and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Vaccine Implementation Associate will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.

Role Summary

The Vaccine Implementation Associate will be the point of contact in connecting customers within their accounts to Vaccine Portfolio. The Vaccine Implementation Associate’s role will be the introduction of vaccine portfolio and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Vaccine Implementation Associate will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.

The Vaccine Implementation Associate should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships with assigned territory customers. The Vaccine Implementation Associate identifies and prioritizes Pfizer opportunities through understanding customers’ business and strategic imperatives. The Vaccine Implementation Associate is responsible for developing and executing an effective territory planning for Channel and HCPs

The Vaccine Implementation Associate is responsible for supporting their customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.

Role Responsibilities

• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact.
• Effectively builds scientific rapport and relationships with customers across virtual and in-person environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively
• Monitors and reports upon external environment intelligence information, and surfaces identified issues to Category Lead for support
• Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
• Leverages analytics tool to assist with developing insights and next best action plans
• Compliantly engage key customers to grow business and drive product demand by proactively providing HCP education
• Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive demand and leverages customer priorities to drive a positive business outcome
• Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with HCPs to build credibility and add value.
• Responsible for deployment of Pfizer resources to support HCP (e.g. patient education, Pfizer Galaxy Pro, adherence resources); work effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Medical) and technical solutions (e.g., content recommendation RTE) into call planning ; collaborate effectively with other Customer-Facing (CF) colleagues
• Collaborate effectively and compliantly with cross-functional colleagues, including Medical, Market Access, Marketing to address customer inquiries and advance Pfizer objectives. Able to connect rapidly with appropriate SMEs to address customer inquiries.
  
  

Basic Qualifications

• Bachelor’s Degree, preferred Science and Health background
• Minimum 1 year of sales experience is preferred
• Have a history of sales promotional, territory management skills, effective communications skills, as well as demonstrated teamwork, leadership ability and accountability
• Valid driver’s license and a driving record in compliance with company standards
  
  

Preferred Qualifications

• Min 1 year of pharmaceutical, biotech, sales, or relevant experience and preferably in Primary Care sector .
• Must live within the territory
• Experience with therapeutic area and products associated with this role
• Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)
• Develop comprehensive territory/customer plans to drive achievement of desired objectives.
• Strategically overcome obstacles to gain access to difficult to see health care providers and customers.
• Cultivate relationships with KOLs; build lasting relationships with top priority customers
• Assess needs of target physicians, address needs with responsive approach, targeted skills, and appropriate resources
• Demonstrated track record of business acumen, problem solving, data analytical skills, planning and prioritization skills
  
  

Work Location Assignment: Remote - Field Based

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Sales

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at Pfizer by 2x

Sign in to set job alerts for “Vaccine Specialist” roles. Bancassurance Sales, Specialist (JB-Southkey) Product Specialist - Indirect Channels (Based in Johor)

Johor Baharu, Johore, Malaysia 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Company Description

Work smart, have fun and make an impact!

Ulula , is a social enterprise that aims to improve working conditions in mining, manufacturing and agribusiness by sourcing and processing accurate and timely insights directly from workers and communities around the world. Ulula software and analytics platform connects directly and anonymously with our target stakeholders to obtain honest feedback and create more transparent and responsible supply chains. We have projects across the globe including India, China, Malaysia, Peru, South Africa with clients ranging from Fortune 100 companies to NGOs and government departments. Ulula is a subsidiary of EcoVadis , one of the world’s most trusted sustainability ratings providers.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page .

Job Description

As a Solution Implementation Associate you will play a pivotal role in ensuring our clients achieve their desired outcomes while utilizing our products and services. The successful candidate will be working with internal stakeholders, lead the Ulula platform configuration for custom content projects and support the deployment of programs related to worker voices, community feedback and social impact across the globe. You will also be responsible for troubleshooting any issues that may arise in collaboration with the client and communicating effectively with other teams to find timely and effective solutions.

You will work directly with the Implementation Team, reporting directly to a Solution Implementation Manager. Additionally you will engage with our team of Developers, Implementation Managers and Customer Success Managers throughout the configuration and deployment of programs including setup, solutioning, configuration, testing and coordination with the engineering team on smooth deployment.

You will engage directly with clients to diagnose and troubleshoot issues promptly, working independently to resolve challenges whenever possible. When necessary, you will collaborate closely with other teams to identify root causes and implement effective solutions, ensuring seamless client experiences and timely problem resolution.

We are seeking a team player with a keen eye for detail and problem-solving skills. You will be working on programs from a wide variety of clients including global brands, suppliers, auditors, civil society partners and researchers - ensuring we reach the program outcomes.

Main Responsibilities:

• Manage and oversee translations and audios for each program, including coordination with local translators and ensuring quality control for both written and voice content
• Support client programs deployment by configuring Ulula’s Platform
• Work closely with the engineering, client services and implementation teams to meet project deliverables
• Collaborate closely with clients using Salesforce and Azure to troubleshoot and provide timely solutions to their issues, while effectively communicating with other teams as needed to ensure successful resolution.
• Support project setup, including coordination of timelines and milestones
• Coordinate deployment tasks and deliverables depending on the type of project, keeping to tight timelines
• Perform quality control on Ulula’s platform and specific features, including virtual testing with local testers in the countries where we work
• Provide project updates to internal stakeholders on timelines and project deliverables
• Collaborate with the engineering team to resolve client issues in a timely fashion
• Contribute to team innovation through ideas for process improvement and efficiency
• You will be working with different internal teams on programs around the globe, therefore your working schedule will overlap at least 4 hours with the Toronto team during the morning time (Eastern Time Zone) (for the first 4 months). Afterwards, you will overlap 2 hours at least two times a week.
  

Qualifications

• Proficient in word processing, spreadsheets, database management and digital tools and software including Salesforce and Azure
• Proficient in English and another language
• Experience in managing multiple priorities and project coordination
• Well organized, detail oriented, and able to multitask with excellent follow-up skills
• Proven skills for time management and organization in order to coordinate multiple tasks and meet deliverables on time.
• Strong written and verbal communication skills with excellent attention to detail
• Ability to assimilate knowledge quickly and effectively
• Works well under pressure and with remote teams
• Excellent communication skills
• Ability to work independently without supervision to achieve time specific goals

What sets you apart:

• Experience with project management platforms, such as Monday.com, Jira and Google Suite
• Experience configuring, testing and product owning in a software company setting
• Desire to learn and become familiar with modern technologies
• Understanding of human rights abuses in global supply chain
• Ability to assimilate knowledge quickly and effectively
• Self-motivated with a tolerance for ambiguity and change
• Passion for equality and safe workplaces

Additional Information

Start date: July 2025
Full-time position
Location: Kuala Lumpur

In return for your expertise, we offer:

• Support with all the necessary office and IT equipment
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Medical Aid coverage in accordance with company policy
• Hybrid work model
• Work from abroad policy
• Paid employee volunteer day

Our hiring team looks forward to reviewing your CV and cover letter with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

#J-18808-Ljbffr

About The Role

Grade Level (for internal use):

07

Role: Implementation Consulting Analyst. (Grade:7)

Markets division in Enterprise Solutions empowers a diverse spectrum of private equity and venture capital firms to control their data and drive internal analytics and insights more effectively. Whether it is for portfolio analytics, valuations, investor reporting, or on-demand insight into operating metrics of a specific asset, this team is at the forefront of the FinTech space.

The Private Markets Implementation Team is looking for individuals who are passionate about delivering best in class software solutions to the world’s most demanding, high-profile Private Equity clients. Our cloud-based portfolio monitoring solution helps automate data collection, create a single source of truth, and helps our private equity clients enable portfolio analytics and reporting capabilities. You will be responsible for end-to-end implementation of our industry-leading portfolio management solution. In this role, you will work closely with the Project Managers of our global teams to ensure the successful completion of on-boarding of Private Equity / Credit / LP / GP and Venture Capital Clients to iLEVEL platform. The Implementation Analyst will collaborate with team members from several departments to ensure the successful completion of implementation and optimal use of the PCM solution.

The Private Markets Implementation team in Professional Services is looking for an Implementation Analyst (Grade:7) who can deliver results in a fast-paced environment.

Your Role

You will be a key member of the ES- Markets’ Professional Services Team.

Key Responsibilities Include

• Executing product analysis to identify specific requirements and use cases with Private Equity Enterprise software clients.
• Collaborating with internal team members to identify the risks involved in the process, raise them & get them sorted appropriately.
• Acting as an extension of APAC/US/EMEA client deployment team, helping to implement, customize and enhance the ‘Portfolio Monitoring and Reporting’ services provided to Private Equity clients.
• Independently managing multiple implementation projects using best practices regarding system setup and utilization
• Preparing financial reports, templates, configure portal as per PE/VC clients’ requirements.
• Balancing multiple client implementations simultaneously and efficiently maintaining accountability to all stakeholders
• Regularly collaborating and working with Senior Team members, Global Project Managers and Team Managers regarding forward-looking initiatives.
• Should be quick in problem solving and providing solutions to the team and to the clients on the product and its functions.
• Communicating weekly updates internally to the Implementations TLs.
  
  

About You

Are you an analytical thinker who enjoys working with clients and is looking to excel in a highly dynamic and innovative environment of FinTech and Private Capital Markets space? Then this is the right place for you.

Key Qualifications And Skills

• MBA in Finance/Business Analytics is required with 0-2 years of Financial Services industry experience. Professional certifications like CA or CMA, CFA or FRM is a plus.
• Up to 2 years of experience in software, financial services vendor or tech/ management project management consulting services will be an added advantage for the role.
• Knowledge of S&P MI’s proprietary software (e.g. QVAL, iLEVEL, WSO/EDM) is an added advantage for the role.
• Experience in Private Capital Market space is a plus.
• Proficiency in Excel is must.
• Thorough understanding of financial reporting and operating statement analysis.
• Collaborative attitude, ability to work cross-functionally with diverse personalities.
• Intellectual curiosity and inquisitiveness.
• Excellent English communication skills (Verbal and Written) and comfort in driving discussions and presentations with team, clients, global stakeholders on a regular basis.
• Should be fluent with Mandarin Language (Verbal and Written)
  
  

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit In It For You?

Our Purpose

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our Benefits Include

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
  
  

For more information on benefits by country visit: Hiring And Opportunity At S&P Global

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Professional Tier I (EEO Job Group), BSMGMT203 - Entry Professional (EEO Job Group)

Job ID: 312536

Posted On: 2025-03-29

Location: Penang-Jalan, Pulau Pinang (Penang), Malaysia #J-18808-Ljbffr

About the Role:

Grade Level (for internal use): 07

Role: Implementation Consulting Analyst. (Grade:7)

The Markets division in Enterprise Solutions empowers a diverse spectrum of private equity and venture capital firms to control their data and drive internal analytics and insights more effectively. Whether it is for portfolio analytics, valuations, investor reporting, or on-demand insight into operating metrics of a specific asset, this team is at the forefront of the FinTech space.

The Private Markets Implementation Team is looking for individuals who are passionate about delivering best-in-class software solutions to the world’s most demanding, high-profile Private Equity clients. Our cloud-based portfolio monitoring solution helps automate data collection, create a single source of truth, and helps our private equity clients enable portfolio analytics and reporting capabilities. You will be responsible for end-to-end implementation of our industry-leading portfolio management solution. In this role, you will work closely with the Project Managers of our global teams to ensure the successful completion of onboarding of Private Equity / Credit / LP / GP and Venture Capital Clients to the iLEVEL platform. The Implementation Analyst will collaborate with team members from several departments to ensure the successful completion of implementation and optimal use of the PCM solution.

The Private Markets Implementation team in Professional Services is looking for an Implementation Analyst (Grade:7) who can deliver results in a fast-paced environment.

Your Role

You will be a key member of the ES- Markets’ Professional Services Team.

Key Responsibilities

• Executing product analysis to identify specific requirements and use cases with Private Equity Enterprise software clients.
• Collaborating with internal team members to identify the risks involved in the process, raise them & get them sorted appropriately.
• Acting as an extension of APAC/US/EMEA client deployment team, helping to implement, customize and enhance the ‘Portfolio Monitoring and Reporting’ services provided to Private Equity clients.
• Independently managing multiple implementation projects using best practices regarding system setup and utilization.
• Preparing financial reports, templates, and configuring the portal as per PE/VC clients’ requirements.
• Balancing multiple client implementations simultaneously and efficiently maintaining accountability to all stakeholders.
• Regularly collaborating and working with Senior Team members, Global Project Managers, and Team Managers regarding forward-looking initiatives.
• Quickly problem solving and providing solutions to the team and clients on the product and its functions.
• Communicating weekly updates internally to the Implementations TLs.

About You

Are you an analytical thinker who enjoys working with clients and is looking to excel in a highly dynamic and innovative environment of FinTech and Private Capital Markets space? Then this is the right place for you.

Key Qualifications and Skills:

• MBA in Finance/Business Analytics is required with 0-2 years of Financial Services industry experience. Professional certifications like CA, CMA, CFA, or FRM are a plus.
• Up to 2 years of experience in software, financial services vendor, or tech/management project management consulting services will be an added advantage for the role.
• Knowledge of S&P MI’s proprietary software (e.g., QVAL, iLEVEL, WSO/EDM) is an added advantage for the role.
• Experience in the Private Capital Market space is a plus.
• Proficiency in Excel is a must.
• Thorough understanding of financial reporting and operating statement analysis.
• Collaborative attitude, ability to work cross-functionally with diverse personalities.
• Intellectual curiosity and inquisitiveness.
• Excellent English communication skills (Verbal and Written) and comfort in driving discussions and presentations with team, clients, global stakeholders on a regular basis.
• Fluency in Mandarin Language (Verbal and Written) is required.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep, and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

What’s In It For You? Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Our Values:

Integrity, Discovery, Partnership

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -

#J-18808-Ljbffr