243 Implementation Engineer jobs in Malaysia

IPC Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Implementation Engineer role at IPC Systems

IPC Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Implementation Engineer role at IPC Systems

IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions.

Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.

Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.

Responsibilities

Summary:

• Responsible to design, implement and configure IP, TDM and SIP related Network solutions to enable service outcome as expected for the solution build.
• Work with Project Management and internal teams as integral team to support IPC data/voice service delivery for customers and involve in coding routines for testing and automation.
• Maintain up to date on documentation related to implementation design as part of Project life-cycle management.
  
  

Areas of Responsibility

• Manage IP deliverables covering Ethernet L2/L3, Optical and SIP based network solution.
• Proficient in the Configuration, Implementation and Testing phases of Ethernet and Optical equipment to ensure service working as per expected on solution build and outcome.
• Proactively and accurately update all Test-and-Turn-up (TNT) tasks in the IPC documentation database, (Metasolv) ensuring all service information and schematics are correctly input and verified accordingly to solution implemented.
• Work with project team and assist with technical advice on the solution relating to implementation and testing.
• Address service delivery issues impacting TNT to the team management.
• Work with customer to conduct service test and activation, resolve technical interconnection issues to enable service success.
• Being an integral part of the team that strives towards achieving best business practice for the company.
• Work with cross functional teams both internal and external to manage dependencies to ensure project delivery
• Ability to document processes with a view to owning processes and procedure.
• Adaptive to project timelines in the service implementation and change, may require working on weekend subject to project progress.
• Tasks may include coding routine for Hosting and DevOps automation.
• To report weekly on all project progress and status to management,
  
  

Experience and Skills Requirements:

• Tertiary education, in a Network technology-based subject,
• Network professional certification CCNP and above or equivalent is desirable.
• At least 3 years of experience in Telecommunication field with extensive knowledge in a wide portfolio of technology and products across IP, SIP, SDH, Optical DWDM and TDM platforms
• At least 3 years of experience in Hosting and DevOps related role is desirable.
• Ability to work as an individual contributor and team player. Role requires to interact and working closely with cross functional teams both internal and external to meet delivery objectives.
• Resourceful and good initiative in resolving complex issues relating to role support.
• Absolute proactive approach to network design forethought and planning.
• Previous experience providing services to customer within the financial services industry
• Possess the ability to self-manage, work within a regionally diverse team
• Exceptional written and verbal communication skills
• Strong understanding of Service Management, ITIL certification is desirable.
• Strong attention to detail and follow-through is required
  
  

Additional Information:

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.

Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.

You can explore more about our culture, offerings and commitment on and Work Culture:

The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.

Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.

We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Telecommunications

Referrals increase your chances of interviewing at IPC Systems by 2x

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WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

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Direct message the job poster from AI Rudder

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analyzing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Responsibilities

• Responsible for the installation, deployment, commissioning and delivery of the intelligent seat system.
• Before implementation, understand the customer's hardware and software and network environment, and participate in the development of deployment plans.
• During the implementation process, stay at the customer site, be responsible for deployment, and coordinate product R&D resources within the company to solve problems, ensuring project smooth and timely golive.
• After golive, be responsible for handling the customer's needs and issues, and regularly inspect system on the customer's site.

Requirements

• Proficient in using Linux system, capable of writing shell or Python scripts, with more than 2 years of working experience.
• Proficient in ping, telnet and other network commands, good at troubleshooting network problems, familiar with common database operations.
• Familiar with Kubernetes (k8s), able to skillfully deploy services using Docker.
• Have the ability to install the Linux operating system on the server from 0 to 1, configure the network, and complete software deployment and troubleshooting.
• Have used Public Cloud, have used physical servers, and understand Data Center.
• Active thinking, clear logic, good at thinking and abstraction, with good communication and expression skills.
• Systematic problem-solving methods, strong sense of responsibility and self-driven continuous learning, with good coordination and stress resistance.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology, Quality Assurance, and Research

Industries

• Software Development, Financial Services, and Internet Marketplace Platforms

Get notified about new Implementation Engineer jobs in Greater Kuala Lumpur.

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About the Client The client is a fast-growing software company at the forefront of AI voice automation, revolutionizing how businesses communicate with customers.

About the Role Implementation Engineer with a tech-savvy, solution-driven approach. Monthly salary up to RM20,000.

Key Requirements

Strong hands-on experience with Kubernetes, Docker, and Linux.

Background in DevOps/SRE, with a focus on implementation (not just operations).

Able to handle on-site deployment, troubleshooting, and customer interaction.

Responsibilities

Responsible for the installation, deployment, commissioning and delivery of the intelligent seat system.

Before implementation, understand the customer's hardware and software and network environment, and participate in the development of deployment plans.

During the implementation process, stay at the customer site, be responsible for deployment, and coordinate product R&D resources within the company to solve problems, ensuring project smooth and timely golive.

After go-live, be responsible for handling the customer's needs and issues, and regularly inspect system on the customer's site.

Qualifications

Proficient in using Linux system, capable of writing shell or Python scripts, with more than 2 years of working experience.

Proficient in ping, telnet and other network commands, good at troubleshooting network problems, familiar with common database operations.

Familiar with Kubernetes, able to skillfully deploy services using Docker.

Have the ability to install the Linux operating system on the server from 0 to 1, configure the network, and complete software deployment and troubleshooting.

Have used Public Cloud, have used physical servers, and understand Data Center.

Active thinking, clear logic, good at thinking and abstraction, with good communication and expression skills.

Systematic problem-solving methods, strong sense of responsibility and self-driven continuous learning, with good coordination and stress resistance.

Seniority level

Director

Employment type

Full-time

Job function

Information Technology

Industries

Software Development

IT System Custom Software Development

IT Services and IT Consulting

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Sign in to set job alerts for “Implementation Engineer” roles.

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Petaling Jaya, Selangor, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Direct message the job poster from AI Rudder AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analyzing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication. Responsibilities

Responsible for the installation, deployment, commissioning and delivery of the intelligent seat system. Before implementation, understand the customer's hardware and software and network environment, and participate in the development of deployment plans. During the implementation process, stay at the customer site, be responsible for deployment, and coordinate product R&D resources within the company to solve problems, ensuring project smooth and timely golive. After golive, be responsible for handling the customer's needs and issues, and regularly inspect system on the customer's site. Requirements

Proficient in using Linux system, capable of writing shell or Python scripts, with more than 2 years of working experience. Proficient in ping, telnet and other network commands, good at troubleshooting network problems, familiar with common database operations. Familiar with Kubernetes (k8s), able to skillfully deploy services using Docker. Have the ability to install the Linux operating system on the server from 0 to 1, configure the network, and complete software deployment and troubleshooting. Have used Public Cloud, have used physical servers, and understand Data Center. Active thinking, clear logic, good at thinking and abstraction, with good communication and expression skills. Systematic problem-solving methods, strong sense of responsibility and self-driven continuous learning, with good coordination and stress resistance. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology, Quality Assurance, and Research Industries

Software Development, Financial Services, and Internet Marketplace Platforms Get notified about new Implementation Engineer jobs in Greater Kuala Lumpur.

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IPC Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Implementation Engineer

role at

IPC Systems IPC Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Implementation Engineer

role at

IPC Systems IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions.

Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.

Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.

Responsibilities

Summary:

Responsible to design, implement and configure IP, TDM and SIP related Network solutions to enable service outcome as expected for the solution build. Work with Project Management and internal teams as integral team to support IPC data/voice service delivery for customers and involve in coding routines for testing and automation. Maintain up to date on documentation related to implementation design as part of Project life-cycle management.

Areas of Responsibility

Manage IP deliverables covering Ethernet L2/L3, Optical and SIP based network solution. Proficient in the Configuration, Implementation and Testing phases of Ethernet and Optical equipment to ensure service working as per expected on solution build and outcome. Proactively and accurately update all Test-and-Turn-up (TNT) tasks in the IPC documentation database, (Metasolv) ensuring all service information and schematics are correctly input and verified accordingly to solution implemented. Work with project team and assist with technical advice on the solution relating to implementation and testing. Address service delivery issues impacting TNT to the team management. Work with customer to conduct service test and activation, resolve technical interconnection issues to enable service success. Being an integral part of the team that strives towards achieving best business practice for the company. Work with cross functional teams both internal and external to manage dependencies to ensure project delivery Ability to document processes with a view to owning processes and procedure. Adaptive to project timelines in the service implementation and change, may require working on weekend subject to project progress. Tasks may include coding routine for Hosting and DevOps automation. To report weekly on all project progress and status to management,

Experience and Skills Requirements:

Tertiary education, in a Network technology-based subject, Network professional certification CCNP and above or equivalent is desirable. At least 3 years of experience in Telecommunication field with extensive knowledge in a wide portfolio of technology and products across IP, SIP, SDH, Optical DWDM and TDM platforms At least 3 years of experience in Hosting and DevOps related role is desirable. Ability to work as an individual contributor and team player. Role requires to interact and working closely with cross functional teams both internal and external to meet delivery objectives. Resourceful and good initiative in resolving complex issues relating to role support. Absolute proactive approach to network design forethought and planning. Previous experience providing services to customer within the financial services industry Possess the ability to self-manage, work within a regionally diverse team Exceptional written and verbal communication skills Strong understanding of Service Management, ITIL certification is desirable. Strong attention to detail and follow-through is required

Additional Information:

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.

Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.

You can explore more about our culture, offerings and commitment on and Work Culture:

The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.

Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.

We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Telecommunications Referrals increase your chances of interviewing at IPC Systems by 2x Sign in to set job alerts for “Implementation Engineer” roles.

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Solutions Engineer, Malaysia(Based in KL)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Graduate Hiring - Next Generation Talent 2025

Implementation Engineer - Kuala Lumpur (Java, Freshers to 2yrs experience)

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Petaling Jaya, Selangor, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,000.00-MYR5,000.00 3 weeks ago Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Petaling Jaya, Selangor, Malaysia 1 day ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Solutions Engineer, Malaysia(Based in KL)

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Overview

Join to apply for the Associate Implementation Engineer role at impact.com .

Petaling Jaya, Selangor, Malaysia (Hybrid)

The Company

At impact.com we are passionate about our people, our technology, and customer success. We use cutting edge technology to solve real-world problems for our clients and are a leading SaaS platform for businesses to automate their partnerships and grow their revenue. impact.com values ambition and curiosity, and offers a collaborative environment with global teammates.

impact.com, the world’s leading partnership management platform, helps businesses create, manage, and scale an ecosystem of partnerships with trusted brands and communities. To learn more, visit

The Role

Based in Malaysia, the Implementation Engineer provides technical solutions for clients. Working with Onboarding Success Managers, this role designs technical implementation plans and performs integrations in the post-sale phase. The role also provides technical consulting for prospects in the pre-sale phase, collaborating with Sales.

What You'll Do

• Be familiar with the company’s products and solutions
• Communicate with clients’ tech teams to implement technical integrations with impact.com
• Troubleshoot during technical integrations
• Collaborate with Onboarding Project Managers to advance client onboarding projects

What You Have

• 1–3 years experience supporting SaaS products
• Experience in the Affiliate & Partner Marketing space is a plus
• Bachelor’s degree or above in computer science or information systems; familiarity with JavaScript and API development (strongly preferred)
• Experience in technical support or technical integration projects is preferred
• Ability to learn new concepts quickly
• Excellent written and spoken communication and interpersonal skills
• English proficiency at B2/C1 level (CEFR)

Nice to Have

• Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Hybrid, casual work environment
• Unlimited PTO policy
• Commitment to positive work-life balance
• Primary caregiver leave
• Training & development; learning advanced partnership automation products
• Private health insurance
• Mental health & wellness care
• Bi-weekly lunches; fitness reimbursement

Equal Opportunity

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of race, ethnicity, color, religion, age, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristics.

Job Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Customer Service and Information Technology
• Industries: Marketing Services and Technology, Information and Media

#LI-Hybrid

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At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit .

NB! This role is based in Kuala Lumpur, and relocation/visa sponsorship is not offered. Your Role at impact.com:

Based in Malaysia, the Implementation Engineer manages providing ideal technical solutions for our clients. Working along with the OSMs(Onboarding Success Managers) , this role designs technical implementation plans and proceeds integrations in the post-sale phase. This role should have a certain technology background, able to resolve complex integrations and answer clients’ technical questions. Besides, this role also should be able to provide technical consulting service for prospects in the pre-sale phase, collaborating with Sales.

What You'll Do:

• Be familiar with company's products and solutions
• Communicate with clients’ tech teams, proceeding clients’ technical integrations withimpact.com
• Troubleshooting during technical integrations
• Collaborate with Onboarding Project Managers pushing forward clients’ onboarding projects

What You Have:

• 1-3 years experience supporting SaaS products
• Experience within the Affiliate & Partner Marketing space is added bonus!
• Bachelor degree or above in computer science or information systems, familiar with JS and API development (Strongly Preferred)
• Experience of technical support or technical integration projects is preferred
• Ability to learn new concepts quickly
• Excellent communication / interpersonal skills (Written and Spoken)
• Written and spoken communication in English at a B2/C1(CEFR)
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Primary caregiver leave
• Training & Development
  • Learning the advanced partnership automation products
• Private Health insurance
• Mental Health & Wellness care via Modern Health
• Bi-weekly lunches
• Fitness Fees Reimbursement

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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Overview

Join to apply for the

Associate Implementation Engineer

role at

impact.com . Petaling Jaya, Selangor, Malaysia (Hybrid) The Company

At impact.com we are passionate about our people, our technology, and customer success. We use cutting edge technology to solve real-world problems for our clients and are a leading SaaS platform for businesses to automate their partnerships and grow their revenue. impact.com values ambition and curiosity, and offers a collaborative environment with global teammates. impact.com, the world’s leading partnership management platform, helps businesses create, manage, and scale an ecosystem of partnerships with trusted brands and communities. To learn more, visit The Role

Based in Malaysia, the Implementation Engineer provides technical solutions for clients. Working with Onboarding Success Managers, this role designs technical implementation plans and performs integrations in the post-sale phase. The role also provides technical consulting for prospects in the pre-sale phase, collaborating with Sales. What You'll Do

Be familiar with the company’s products and solutions Communicate with clients’ tech teams to implement technical integrations with impact.com Troubleshoot during technical integrations Collaborate with Onboarding Project Managers to advance client onboarding projects What You Have

1–3 years experience supporting SaaS products Experience in the Affiliate & Partner Marketing space is a plus Bachelor’s degree or above in computer science or information systems; familiarity with JavaScript and API development (strongly preferred) Experience in technical support or technical integration projects is preferred Ability to learn new concepts quickly Excellent written and spoken communication and interpersonal skills English proficiency at B2/C1 level (CEFR) Nice to Have

Affiliate & Partnerships Industry Fundamentals Certification by PXA Hybrid, casual work environment Unlimited PTO policy Commitment to positive work-life balance Primary caregiver leave Training & development; learning advanced partnership automation products Private health insurance Mental health & wellness care Bi-weekly lunches; fitness reimbursement Equal Opportunity

impact.com is proud to be an equal opportunity workplace.

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of race, ethnicity, color, religion, age, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristics. Job Details

Seniority level: Associate Employment type: Full-time Job function: Customer Service and Information Technology Industries: Marketing Services and Technology, Information and Media #LI-Hybrid

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At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit . NB! This role is based in Kuala Lumpur, and relocation/visa sponsorship is not offered.

Your Role at impact.com:

Based in Malaysia, the Implementation Engineer manages providing ideal technical solutions for our clients. Working along with the OSMs (Onboarding Success Managers) , this role designs technical implementation plans and proceeds integrations in the post-sale phase. This role should have a certain technology background, able to resolve complex integrations and answer clients’ technical questions. Besides, this role also should be able to provide technical consulting service for prospects in the pre-sale phase, collaborating with Sales. What You'll Do:

Be familiar with company's products and solutions Communicate with clients’ tech teams, proceeding clients’ technical integrations withimpact.com Troubleshooting during technical integrations Collaborate with Onboarding Project Managers pushing forward clients’ onboarding projects What You Have:

1-3 years experience supporting SaaS products Experience within the Affiliate & Partner Marketing space is added bonus! Bachelor degree or above in computer science or information systems, familiar with JS and API development (Strongly Preferred) Experience of technical support or technical integration projects is preferred Ability to learn new concepts quickly Excellent communication / interpersonal skills (Written and Spoken) Written and spoken communication in English at a B2/C1(CEFR) Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both Primary caregiver leave Training & Development

Learning the advanced partnership automation products

Private Health insurance Mental Health & Wellness care via Modern Health Bi-weekly lunches Fitness Fees Reimbursement impact.com is proud to be an equal opportunity workplace.

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI-Hybrid Create a Job Alert Interested in building your career at Impact.com? Get future opportunities sent straight to your email. Apply for this job

* indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Why should impact.com hire you for the Associate Implementation Engineer position? * Are you eligible to live and work in Malaysia? * Select. What is your contractual notice period? Or potential start date if you are currently unemployed. * What is your annual basic salary expectation for this role in MYR? * Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Impact.com’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select. Voluntary Self-Identification of Disability

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability?

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