What Jobs are available for Implementation Director in Malaysia?

**Job Description Summary**
As Communications and Organizational Change Management Manager, you will play a key role in enabling the people side of change for Global Business Services (GBS) transformation initiatives, along with driving internal engagement through a strong EVP (Employee Value Proposition), and compelling external employer branding activities for the Greater Asia Shared Service Center (GASSC).
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find breakthrough solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a **maker of possible** with us!
**Job Description Summary** :
Lead communication and organizational change within Global Business Services, improving internal engagement and developing impactful employer branding strategies for the Greater Asia Shared Service Center. Partners with the global "Hire to Retire" service line (HR Service Delivery Operations) within GBS to drive meaningful communications and change adoption.
You will collaborate with a wide variety of teams in the GASSC, engage across Greater Asia, and throughout GBS to drive engagement within the GASSC, and lead successful change adoption for GBS initiatives.
**Job Responsibilities**
+ Act as a trusted advisor to the global Hire to Retire (HTR) service line and Greater Asia GBS Regional Team on communication and change strategies.
+ Define and operationalize the communication strategy for the Greater Asia Shared Service Center. Pull through global messaging and tailor culturally relevant content for effective communications, consistent with the overall GBS brand and messaging.
+ Drive internal engagement through a strong EVP (Employee Value Proposition), maximising fit-for-purpose channels.
+ Define and deliver on compelling external employer branding activities for the GASSC, in partnership with HR
+ Provide guidance to communications and engagement initiatives within the Hire to Retire service line.
+ Develop and implement organizational change strategies to ensure successful adoption for projects and programs.
+ Monitor and measure readiness, adoption, and benefit realization for change/transformation initiatives. Gauge associate engagement to continuously improve.
**Requirements:**
We are looking for a leader with background from a large multinational corporation and proven experience in communications and organizational change management, ideally in a shared services or Global Business Services environment.
To be successful in this role, you should be able to demonstrate:
+ Excellent written and verbal communication skills, with sensitivity to cultural nuances
+ Experience leading organizational change and communications, certified as change practitioner
+ Strong understanding of GBS or shared services environments
+ Strategic problem solver with hands-on approach
+ Passionate about the people side of change and elevating employee experience
+ Proficient listener and storyteller
+ Relentless pursuit of excellence mindset
+ Ability to navigate ambiguity and adaptability in a highly dynamic environment
+ Highly collaborative working style, true standout colleague
+ Proven track record in influencing, building confidence and trust
+ Strong sense of accountability and planning skills
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
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**Primary Work Location**
MYS Kuala Lumpur - Jalan Kerinchi
**Additional Locations**
**Work Shift**
MY1 Standard (Malaysia)
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Our Client is a global hospitality design and concept firm that assists clients to plan, develop and implement successful F&B venues. They are seeking for a skilled Project Manager hospitality master planning projects with an experience in Architect and Interior Designers.

Job Function:

• Project Manager for hospitality master planning projects. Project team would also consist of Principal Consultant, Designers, Graphics Coordinator and Technical Assistant.
• Main point of contact between the company and other project stakeholders such as Client, Hospitality Operator, Architect, and other Consultants.
• Project management, managing deliverables, design review and design coordination.
• To effectively manage and monitor project deliverables schedules.
• To effectively communicate and coordinate with project team (Architect, MEP Consultants, C&S Consultants, Client) on day-to-day basis.
• To effectively audit and review internal design documentation such as drawings, documents etc.
• To effectively manage a project team comprising designers, principal consultants, graphics coordinator and technical assistant so as to fulfil job mandates.
• To effectively prepare, submit and present reports and presentations to the client and project team, covering project design progress update, discrepancies in design, and coordination items etc.
• To effectively liaise with Accounts Manager on the issuance of invoices corresponding to completed deliverables and follow-up on payments by clients.

Experience : 

• Experience in working in architectural design consultancy companies with exposure in dealing with international clients.
• Experience in hospitality infrastructure projects such as hotels, resorts, hospitals will be an advantage.
• Experience in Architectural master planning projects: either town planning, mixed-use development planning, and/or office/hotel/resort/casino building will be an advantage.
• Leadership position (Project Manager or Project Director) experience is an advantage.

Requirement: 

• Very good written and spoken English
• Strong analytical skills with a mature-thinking mind.
• Strong sense of ownership and commitment.
• Team player and good inter-personal skills.
• Able to work under demanding circumstances, with quick turn-around time required.
• Strong multi-tasking, organizational, interpersonal and leadership skills.
• Able and keen to travel overseas for international project meetings and site inspections. 
• Knowledge of MEP Services (Plumbing, Electrical, Fire Protection, Air-Conditioning & Ventilation) is an advantage.
• Knowledge of Architectural Discipline is a must. Knowledge of Civil & Structural / MEP / Interior Design is an advantage.
• Have an interest in the food & beverage and hospitality industry.
• An Architectural academic qualification such as Bachelor of Architecture, Bachelor of Science (Architecture), Bachelor of Architectural Technology or equivalent.

Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
**General Overview**
**Functional Area:** OPS - Operations
**Career Stream:** CPM - Customer Program Management
**Role:** Analyst
**SAP Short Name:** ANA
**Job Title:** Customer Program Management Analyst
**Job Code:** ANA-OPS-CPM
**Job Level:** Band 07
**Direct/Indirect Indicator:** Indirect
**Summary**
Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Participates as a member of a customer focus team and acts as an interface between customers and the team.
+ Receives, reviews and monitors status of customer orders.
+ Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
+ Communicates customer requirements and issues in production meetings.
+ Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
+ Maintains issues, complaints and corrective action requests for reporting purposes.
+ Enters data into database ensuring root cause is reached and issue is closed.
+ Troubleshoots return issues.
+ Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
+ Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
+ Analyzes issues and problems to determine trends.
+ Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
+ Assists more experienced team members in the preparation of new product, qualification and service quotes.
+ Tracks project and billing and communicates status to team and customer.
**Knowledge/Skills/Competencies**
+ Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
+ Knowledge of the business issues associated with manufacturing.
+ Knowledge of customer contracts and terms.
+ Excellent customer contact, negotiation and problem resolution skills.
+ Good presentation, database management and computer skills.
+ Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
+ Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
+ Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Experience**
+ Two to Four years relevant experience
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Johor
City: Senai
**General Overview**
**Functional Area:** SCM - Supply Chain Management
**Career Stream:** SCM - Supply Chain Management
**Role:** Specialist
**Job Title:** Materials Program Management
**Job Code:** SPE-SCM-PROG
**Band:** Level 08
**Direct/Indirect Indicator:** Indirect
**Summary**
Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Interfaces with Business Office, Production, Procurement, Planning and customers to compile, develop, validate, and communicate production/shipments plans that support overall business goals.
+ Identifies business process enhancements and participates in their design and implementation.
+ Participates in Master Planning review and procurement actions from MRP process.
+ Coordinates with planning on customer requirements, changes, in order to assess costs and actual feasibility.
+ Supports new product introduction.
+ In coordination with Business Office, negotiates with customer on behalf of SCM on any materials management related activity such as schedules, costs and Engineering Change implementation.
+ Provides customer with technology information, supplier capabilities, and market trends to compliment SCM activities.
+ Reviews all terms and conditions agreed to in the Celestica/Customer contract to assess SCM's ability to meet these requirements.
+ Partners with Business Office in negotiating Terms and Conditions in relation to SCM activities with customer.
+ Identify Celestica's SCM new product process requirements to the customer, and ensure all information is received and SCM processes initiated effectively.
+ Coordinates Bill of Material analysis.
+ Reviews content, lead time constraints, critical parts supply and component reliability issues.
+ Ensures alternate source capability to maintain supply continuity and verify that customer costs can be supported.
+ Materials bid management.
+ Reviews and submits all customer material bid requests.
+ Resolves any issues with customer, internal team.
+ Manages customer relationship from Supply Chain perspective.
+ Obtains and disseminates customer SCM feedback to team.
+ Champions improvements and communicates action plans.
**Knowledge/Skills/Competencies**
+ In-depth understanding of all aspects of the global supply chain, Celestica's strategic policies and objectives, and its
+ suppliers and customers.
+ Good understanding of specific customers' business, organization, products and processes.
+ Fundamentals of financial product cost structures and asset management techniques.
+ Extensive ability to utilize computer systems and applications in order to gather require information, and compile information into a customer presentable format.
+ Good formal presentation skills.
+ Ability to effectively communicate all SCM related activities in an appropriate manner to the customer and internal team.
+ Applies analysis and judgement to assess performance against key measures and determine priorities.
+ Demonstrated ability to interface cross functionally in order to gather required customer information.
+ Develops wide personal network of contacts, internally, and where appropriate externally.
+ Adopts a proactive approach to running their part of the business.
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
**Typical Experience**
+ Three to six years of relevant experience
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational requirements may vary by geography.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Johor
City: Johor Bahru
**Detailed Description**
+ Plans, organizes, controls and executes a production schedule program coordination; Analyses inputs (e.g., capacity, cycle times, urgency of request, material availability, etc.) to help determine schedule
+ Analyses internal impact (e.g., line scheduling, procurement, logistics, shipping, etc.) of customer scheduling
+ Manages issues associated with engineering changes to ensure minimal cost exposure, excess materials and risk to customer shipment
+ Participates in the introduction of new products and supports transfer/de-transfer of existing products through planning and analysing of common and unique materials in support of project deadlines
+ Communicates information on materials availability to support build plans
+ Provides information to procurement on demand variances
+ Develops and communicates short-and long-term commitments to customers to ship products
+ Reviews and reports on aggregate levels of product inventory, inventory exposure, backlog, availability and on-time delivery
+ Monitor and report on important changes in customer forecasts in weekly basis.
**Knowledge/Skills/Competencies**
+ Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, in any Engineering course or Business Administration.
+ At least 5 year(s) of working experience in the related field is required for this position.
+ Applicants must be willing to work in Senai.
+ Preferably Junior Executives specializing in Purchasing/Inventory/Material & Warehouse Management or equivalent.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
**General Overview**
**Functional Area:** OPS - Operations
**Career Stream:** CPM - Customer Program Management
**Role:** Analyst
**SAP Short Name:** ANA
**Job Title:** Customer Program Management Analyst
**Job Code:** ANA-OPS-CPM
**Job Level:** Band 07
**Direct/Indirect Indicator:** Indirect
**Summary**
Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Participates as a member of a customer focus team and acts as an interface between customers and the team.
+ Receives, reviews and monitors status of customer orders.
+ Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
+ Communicates customer requirements and issues in production meetings.
+ Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
+ Maintains issues, complaints and corrective action requests for reporting purposes.
+ Enters data into database ensuring root cause is reached and issue is closed.
+ Troubleshoots return issues.
+ Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
+ Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
+ Analyzes issues and problems to determine trends.
+ Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
+ Assists more experienced team members in the preparation of new product, qualification and service quotes.
+ Tracks project and billing and communicates status to team and customer.
**Knowledge/Skills/Competencies**
+ Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
+ Knowledge of the business issues associated with manufacturing.
+ Knowledge of customer contracts and terms.
+ Excellent customer contact, negotiation and problem resolution skills.
+ Good presentation, database management and computer skills.
+ Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
+ Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
+ Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Experience**
+ Two to Four years relevant experience
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
**General Overview**
**Functional Area:** OPS - Operations
**Career Stream:** CPM - Customer Program Management
**Role:** Associate
**SAP Short Name:** ASS
**Job Title:** Customer Program Management Associate
**Job Code:** ASS-OPS-CPM
**Job Level:** Band 06
**Direct/Indirect Indicator:** Indirect
**Summary**
Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Participates as a member of a customer focus team and acts as an interface between customers and the team.
+ Receives, reviews and monitors status of customer orders.
+ Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
+ Communicates customer requirements and issues in production meetings.
+ Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
+ Maintains issues, complaints and corrective action requests for reporting purposes.
+ Enters data into database ensuring root cause is reached and issue is closed.
+ Troubleshoots return issues.
+ Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
+ Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
+ Analyzes issues and problems to determine trends.
+ Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
+ Assists more experienced team members in the preparation of new product, qualification and service quotes.
+ Tracks project and billing and communicates status to team and customer.
**Knowledge/Skills/Competencies**
+ Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
+ Knowledge of the business issues associated with manufacturing.
+ Knowledge of customer contracts and terms.
+ Excellent customer contact, negotiation and problem resolution skills.
+ Good presentation, database management and computer skills.
+ Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
+ Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
+ Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Experience**
+ Zero to two years of relevant experience.
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

**Company Description**
Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today's needs and tomorrow's next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we're living in and that we have the power to shape.
Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.
Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.
**Job Description**
As a member of the SSD Quality & Reliability Engineering team, you will leverage your expertise in project and program management, risk management, conflict resolution and quality standards & best practices. You will collaborate closely with cross-functional teams and engage with key stakeholders, including Program Management, Customer Management, Marketing, Manufacturing, and Engineering, to ensure the successful execution of quality and reliability initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Represent product quality as the Sustaining Program Manager in core teams, ensuring alignment with quality and reliability goals throughout the product lifecycle.
+ Accountable for product quality and reliability when product transitions into sustaining phase. Drive activities to ensure that product quality & reliability expectations are met.
+ Lead the resolution of quality-related issues during both New Product Introduction (NPI) and Sustaining phases.
+ Communicate quality excursions to executive management and core teams.
+ Lead Stop Ship and Quality Alert Critical processes, driving closure through risk assessment, containment actions, 8D root cause analysis, CAPA, and lessons learned.
+ Collaborate with NPI counterparts to ensure seamless product transition into Sustaining, meeting all product, customer, and regulatory requirements.
+ Participate in new product kick-off reviews and Manufacturing Readiness Reviews (MRRs).
+ Coordinate with other QAPMs to share lessons learned and support continuous process improvement across programs.
**Qualifications**
REQUIRED:
+ Minimum Bachelor's Degree in Science or Engineering, with a preferred 5+ years of experience in high-volume manufacturing or engineering environments.
+ Proven track record of successfully delivering projects in globally distributed, cross-functional teams, collaborating effectively across multiple geographies and time zones.
PREFERRED:
+ In-depth understanding of storage systems, including key aspects such as performance, quality, and reliability.
+ Hands-on experience in testing, reliability, and endurance evaluation of Flash memory and storage solutions.
+ Background as an ISO 9001 auditor and holder of a Six Sigma Green Belt would be an added advantage.
+ Highly objective-driven and results-oriented, with a strong focus on delivering measurable outcomes.
SKILLS:
+ Strong knowledge of FMEA, 8D methodology, and Statistical Process Control (SPC).
+ Proficient in Microsoft Office, statistical analysis software, and issue tracking tools such as JIRA.
+ Excellent interpersonal, communication, leadership, critical thinking, and problem-solving skills.
+ Skilled in delivering impactful presentations and providing clear, concise executive summaries for quality excursions.
**Additional Information**
Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at ( ) to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**NOTICE TO CANDIDATES:** Sandisk has received reports of scams where a payment is requested on Sandisk's behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline ( or email

**The Opportunity**
Are you seeking a dynamic and supportive workplace with collaborative teams and inspiring leaders? Manulife is looking for ambitious individuals who share our values and are driven to make a positive impact globally. If this resonates with you, we want to hear from you!
The Asia LEAD Program (Leadership, Experience, Advocacy, and Development) is a forward-thinking graduate development initiative designed to cultivate the next generation of leaders. Through business rotational assignments, social learning, and advocacy experiences, our program equips graduates with the skills needed to thrive in management roles that align with their career aspirations and our organizational goals.
**Position Responsibilities:**
+ Rotations: Engage in three six-month rotations across key business and specialist areas, starting with a welcome induction by the Talent Management Team.
+ Learning and Development: Develop your leadership skills with a multifaceted program tailored to advance entry-level talent into future leadership roles, in line with Manulife's vision and values.
+ Performance Review: Receive regular feedback through performance reviews and individual presentations at the end of each rotation.
+ Networking Opportunities: Build a strong internal network by joining the Colleague Network, aligning with company values, and contributing to meaningful projects.
+ Mentor and Buddy Program: Benefit from a dedicated mentor and buddy to support your career journey and personal growth.
**Required Qualifications:**
+ Education: A bachelor's degree of Actuarial Science from a reputable institution. Engagement in social work and extracurricular activities is valued.
+ Experience: Relevant internship or work experience within insurance or financial institutions is desirable. Less than two years of full-time work experience is required.
+ Career Aspirations: A passion for developing a career in the corporate insurance sector, with a readiness to make a meaningful impact.
+ Skills: Demonstrated creativity and innovation, along with superior communication and interpersonal skills.
+ Language: Proficiency in Business English.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido