392 Implementation Consultant jobs in Malaysia

Position Overview:

SunFish Malaysia Sdn. Bhd.
, a subsidiary of
DataOn Corp
, a leading HR and business solutions provider in Southeast Asia are seeking an experienced Implementation Consultant to join our dynamic team.

This is a full-time role based in Kuala Lumpur, Malaysia, where you will be responsible for leading complex consulting projects and providing strategic guidance to our clients in Malaysia and Singapore.

Key Responsibilities:

• Collaborating with clients to understand their unique business requirements and designing tailored solutions;
• Contributing to the continuous improvement of consulting methodologies and best practices;
• Maintaining strong relationships with key stakeholders while managing project expectations.

Requirements:

• Relevant
  Bachelor's degree
  (e.g., Computer Science, Information Technology, or a related field);
• A minimum of 1–2 years of experience as a successful Implementation Consultant in the Payroll module is preferred;
• Proven track record of delivering complex consulting projects end-to-end;
• Excellent problem-solving, analytical, and critical thinking skills;
• Strong communication and presentation abilities to effectively engage with clients;
• Ability to work independently as well as collaborate effectively within a team

The role of the implementation consultant is to be responsible for providing pre-sales and implementation support in technical / functional to the clients while ensuring customer satisfaction with minimal supervision. Develop and deliver high quality delivery. Very keen to learn advanced Way4 product features and benefits, product direction and overall WAY4 solutions.

Responsibilities

• Responsible for preparing and customizing WAY4 application following project specific requirement. This may include gathering client requirements, writing custom and standard program requests, setting up WAY4 system and business parameters, and testing.
• Develop and maintain knowledge of product, integration, applications and services of the company and its competitors.
• Perform installation and configuration of OpenWay software at client sites; provide on-site training to clients; perform trouble shooting and bug fixing
• Be part of the project team responsible for all project management and technical matters pertaining to the project
• Be resourceful and able to apply alternatives in addressing project and support issues

Qualifications

• With 3-5 years of working experience as a consultant to internal or external customers
• Educated to degree level in Computer Science or Engineering
• Preferably with IT and or payment industry background
• Possess a strong analytical and logical thinking
• Very good understanding of Java, Oracle database architecture and technology; knowledge of PL/SQL and Oracle DBA activities is a plus
• Good understanding of UNIX; ability to manage LINUX virtual machines is a plus.

Company Summary:

OpenWay is the best-in-class provider of digital payment software solutions, and the best cloud payment systems provider as rated by Aite and Gartner. OpenWay is a strategic partner of tier 1/2 banks and processors, fintech startups, and other leading payment players around the globe. Among them are Nexi and Finaro in Europe, Comdata and Banesco in Americas, Lotte and JACCS in Asia, Network Int. and Equity Bank Group in MENA, and Ampol in Australia. OpenWay's Way4 software platform ensures a superb customer payment experience for card issuing, merchant acquiring, transaction switching, and digital wallets. With its flexibility and scalability backed by an experienced global team, Way4 empowers quick innovations and secures leadership for OpenWay clients worldwide.

Benefits:

• Corporate health insurance - Travel insurance - Health care Allowance - Per diem - Referral Allowance - Winter Allowance - Bonus based on Company and Individual Performance - Company Outing with All Asia Colleagues - International Experiences

Experienced Professional - Management Consulting Full-time Hybrid Kuala Lumpur, Malaysia

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We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.

We are seeking a motivated and analytical individual to join our team in Kuala Lumpur as an Avaloq Implementation Consultant. In this role, you will be instrumental in understanding our clients' needs within the private banking sector, translating them into technical and business requirements, and configuring the Avaloq banking software. You will work closely with clients, ensuring successful project delivery and fostering strong relationships. This is an excellent opportunity for a detail-oriented problem-solver with a passion for financial technology and client engagement.

Responsibilities (Project Specific/ Competency Specific):

• Conduct in-depth analysis of client needs and identify key issues through comprehensive interviews and interactive workshops.
• Process and meticulously design both technical and business requirements to ensure clarity and alignment with project goals.
• Parameterize the Avaloq software, including various business modules, to meet specific client configurations.
• Develop and maintain thorough project documentation, including systems and process maps, for management review and project continuity.
• Foster close interaction with clients through regular project updates, clear communication, and proactive networking.

• A recognized Degree Holder.
• 3-10 years of hands-on experience in IT implementation, with a specific focus on Avaloq parameterization.
• Practical knowledge of programming languages such as Java, SQL/PLSQL, and experience with Restful APIs.
• Solid understanding of database systems and the Software Development Life Cycle (SDLC).
• A good understanding of core business processes and financial products within the private banking industry.
• Highly analytical and structured in your approach to problem-solving, with the ability to quickly understand and navigate complex situations.
• Excellent presentation and communication skills, with the ability to articulate complex ideas clearly to both clients and internal colleagues.
• Possess an entrepreneurial spirit, demonstrating initiative and a willingness to go the extra mile to achieve project success.
• Proven capability in applying technology principles to solve business challenges effectively.

Preferred Qualifications (Good to have Skills/ Knowledge/Certifications for the role):

• 3-10 years of experience within management consulting, private banks, or technology firms.
• Previous experience working at a financial organization that utilizes Avaloq products.
• Direct experience on an end-to-end Avaloq implementation project will be considered a significant advantage.

What We Offer:

• A competitive salary and comprehensive benefits package.
• Significant opportunities for professional growth, continuous learning, and career development within a leading international consultancy.
• A collaborative, supportive, and innovative work environment where your contributions are valued.
• The chance to work on challenging and impactful Avaloq implementation projects for prestigious clients in the financial services industry.
• Exposure to international projects and a diverse team of experts.

• Flexible working hours with part-time working models and hybrid options
• Attractive fringe benefits and salary structures in line with the market
• Modern and central office space with good public transport connections
• Can-do mentality and one-spirit culture
• Varied events and employee initiatives

• Resume
• Job references
• Qualifications (bachelor/ master diploma, etc.) with certificate of grades
• Motivation letter: Why Synpulse? Why you? Why this function?

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at

Our people are our most valuable asset. They drive our growth and anchor our success. They are experts, thought leaders, and trusted partners of our global clients. The Synpulse OneSpirit is reflected in our people and unrivaled culture of collaboration, inclusion, entrepreneurship, and fun. We are good corporate citizen in our communities and we celebrate success together with our Synpulse crypto token.

Regional Talent Acquisition Specialist at AYP Group

Job Responsibilities:

• Accountable for the development and promotion of Implementation Methodology, as well as the establishment of standardized overseas delivery frameworks.
• Support the implementation and delivery by conducting business requirements analysis, designing blueprint solutions, and developing customized business solutions tailored to client needs.
• Lead the development of overseas benchmark projects, enhance delivery solutions, create detailed case studies, and disseminate best practices to support team knowledge sharing and continuous improvement.
• Assist in estimating resource requirements for large-scale overseas projects and coordinate effective resource allocation to ensure successful project execution.
• Play an active role in the formulation and enhancement of standardized regulations and best practices for overseas project delivery.

Qualifications:

• Minimum of a bachelor’s degree in Finance, Information Management, or a related field is required. An international educational background is highly preferred.
• 5+ years ERP implementation with minimum 3+ years overseas delivery and team management. Experience in large projects and international accounting preferred.
• Strong capabilities in overseas project risk management and delivery execution, complemented by excellent communication, organizational coordination, and team collaboration skills.
• Strong English proficiency; Knowledge of Southeast Asian languages or Arabic is an advantage.

Location: Kuala Lumpur, Malaysia

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Consulting, Analyst, and Project Management

Industries: Human Resources Services, Outsourcing and Offshoring Consulting, IT Services and IT Consulting

About the role

We are seeking an experienced Senior Implementation Consultant to join our dynamic team at SunFish Malaysia Sdn. Bhd., a subsidiary of DataOn Corp. We specialize in HRIS and payroll outsourcing services.

This is a full-time role based in Kuala Lumpur, Malaysia, where you will be responsible for leading complex consulting projects and providing strategic guidance to our clients in Malaysia and Singapore.

What you'll be doing

• Collaborating with clients to understand their unique business requirements and designing tailored solutions;
• Leading the implementation of complex technology systems and applications;
• Providing expert advice and support to clients throughout the entire project lifecycle;
• Mentoring junior consultants to ensure successful project delivery;
• Contributing to the continuous improvement of consulting methodologies and best practices;
• Maintaining strong relationships with key stakeholders while managing project expectations.

What we're looking for

• Minimum 4 years of experience as a successful implementation consultant or project manager in a technology company
• Proven track record of delivering complex consulting projects end-to-end
• Excellent problem-solving, analytical, and critical thinking skills
• Strong communication and presentation abilities to effectively engage with clients
• Solid understanding of industry trends, best practices, and emerging technologies
• Ability to work independently as well as collaborate effectively within a team
• Relevant Bachelor's degree (e.g., Computer Science, Information Technology, or a related field)

Role Objective

As a member of the Asia Pacific Implementation Team, your role is to work on the ADP GlobalView product (based on SAP) by preparing test cases, as per template, test execution, issue handling & documentation tasks for the local scope (payroll, personal administration, time management). Performing these tasks as per the Project Schedule timeline and according to ADP GlobalView methodology.

Responsibilities

Work with Project Manager & Project team in taking accountability for:

1. Understand client Blueprint, business rules & requirements, as delivered by Lead Consultant.
2. Interpret client Blueprint and build User Acceptance Test Catalogue.
3. Ensure UAT/Parallel testing in line with Client Blueprint.
4. Check/validate all UAT payroll reports / reconciliations, prior to releasing to client.
5. Work in conjunction with Lead Consultant on Issue log resolution, during implementation.
6. Liaise directly with Client on implementation Testing.
7. Participate in weekly calls, as deemed by Project Manager.
8. Ensure timelines are being met according to client/county implementation Project Schedule, up to go live.
9. Produce all necessary handover documentation. Prepare all necessary checklists / clientise sign off worksheets, in readiness for go live.
10. Store all client documentation on shared drive / Project Place, as deemed.
11. Keep all relevant documentation on implementation project up to date, including Reconciliation spreadsheets, How to manuals, Test tools.
12. Be present and actively involved from Client Blue Print signoff through UAT/ load completion, parallels, up to and including the 1st live pay runs.
13. Ensure timely handover of Client payroll & documentation to Client Service, following ADP handover methodology.
14. Participate in process review and implementation of recommendations.
15. Continually review implementation processes and make recommendations.
16. Understand and monitor implementation of any upgrades and patches and the testing of these, prior to them being loaded into the live environment.
17. Ensure Client's compliance to relevant country taxation and other statutory legislation.
18. Understand country legislative updates. When needed, document changes in the Consolidated Country Scenario template. Give knowledge transfer to MS Implementation team associates.
19. Assist Project Services (
    post live implementations
    ) during periods where no new implementations are being delivered.

Management Skills

1. As this role will encompass multi client/country combinations – the ability to work flexible hours is essential including weekend work, at times.
2. High degree of commitment and ability to deliver outstanding customer service.
3. High Level of organizational skills - Ability to perform multiple tasks and to set and monitor Priorities.
4. Decisiveness and Action orientation

Technical Skills

1. Ability and knowledge in running SAP Payroll within the ADP ASP template model.
2. Ability to use tools such as Microsoft Excel, Word, PowerPoint, to effectively update and maintain documentation/ training / Presentations.

Process Skills

1. Pay Office administration (recent experience of at least 5 years in payroll or related roles). – Able to implement continual improvement process
2. Manage payroll in the ADP-MPS environment for various Asia Pacific countries

Communication Skills

1. Excellent people and communication skills, including mentoring for professional development. Good English language skills (oral & written)

Customer Skills

1. High degree of commitment and ability to communicate effectively with the client to deliver outstanding customer service.

KPI'S

• Ensure all project resources are appropriately trained and able to perform pay runs in line with implementation limitations and client expectation.
• Ensure all UAT and parallel payrolls are reconciled and documented prior to sending to the client.
• Monitor Configuration and Blueprint changes to understand the impact on UAT and parallel processes.
• Check/test patches and upgrades in a test environment prior to them being loaded into production.
• Ensure all implementation documentation is maintained on a common drive such as UAT results, Parallel results, Blueprint, Payroll Procedures, Schedules and any other relevant notes.

Responsibilities:

• Implementing the FlexHR Human Resource Management System (HRMS), Employee Self Service (ESS) & Human Resource Strategy System (HRSS) Module implementation.

• Engage in all stages of implementing FlexHR application including hands-on tasks such as installation, configuration, troubleshooting, etc.

• Configure the system based on requirements gathered from customers and aligns with agreed requirements and expectations.

• Ensure that project delivery aligns with agreed requirements and expectations.

• Validate, migrate, and verify data as part of the data migration task, ensuring accuracy and completeness in transitioning data to FlexHR.

• Conduct comprehensive training sessions, catering to both train-the-trainer and end-user training, ensuring effective knowledge transfer and user proficiency in FlexHR.

• Conduct and facilitate user acceptance tests (UAT) and parallel runs, involving customers in validating system functionality and results, and providing assistance as needed to ensure a seamless user experience.

• Provide support to customer during the parallel run to ensure the outcomes that derived from the parallel run are accurately synchronized.

• Work closely internally and externally from inception to completion, ensuring timely execution and delivery.

• Proactively self-improve with the latest system release and market knowledge to ensure continuous development.

• Mandarin speaker is an advantage skill.

Requirements:

• STPM/ Diploma / Bachelor's Degree from an accredited college or university in Computer Science / Information Technology major in IT / HR related study.

• Minimum 2 years related working experience.

• Fresh Graduates are encouraging to apply with graduate from an accredited college or university in Computer Science / Information Technology major in IT / HR related study.

• Ability to communicate clearly and effectively, both verbally and in writing.

• Competent in Microsoft Office applications. Knowledge in Microsoft SQL will be an advantage.

• Ability to coordinate project activities with diverse groups and individuals.

• Familiarity with project management approaches, tools and phases of the project lifecycle.

• Fresh Graduates are encouraging to apply with graduate from an accredited college or university in Computer Science / Information Technology major in IT / HR related study.

• Excellent in time management & monitoring technology would be great

• Willing to travel with possess own transport and implementation at customer office

• Willing to be reallocate.

Our Benefits :

• Hybrid Working mode with 3 days working on the office and 2 days working remotely.
• Annual Leave , Medical Leave , Maternity Leave , Paternity Leave
• Meal Allowance , Travel Allowance , Parking Subsidy, Medical & Dental Expenses Entitlement
• Performance Bonus
• Incentives
• Medical & Life Insurance

ROLES AND RESPONSIBILITIES

About the Role:

We are looking for a talented Implementation Consultant to join our team. You will be responsible for

providing expert consultation to customers to implement solutions that meet business needs using

Work OS. This role involves being a trusted advisor, eliciting and analyzing client

requirements, and managing and delivering complex implementations. You'll act as the technical and

operational bridge between various stakeholders including Sales, Partners, and Customer Success.

As an implementation consultant, you'll analyze business processes, recommend optimizations, and

implement tailored solutions, API integrations, and reporting programs. You'll help customers

achieve their goals by leveraging your expertise to push the limits of 's features and

developer tools. Your consultative approach will drive the onboarding process, solve technical

challenges, and establish frameworks for long-term customer success.

Key Responsibilities:

● Consult with customers to thoroughly understand their business processes, challenges, and

goals before architecting tailored solutions using the Work OS.

● Work closely with Account Managers to support and complement the sales process towards

a successful deal, implementation of project and demos.

● Provide strategic consultation during pre-sales efforts, offering technical expertise, building

proof-of-concepts, and advising on implementation approaches.

● Develop and manage comprehensive implementation plans for onboarding solutions,

complex API integrations, data migrations, custom scripting, and user management

Recommend and design advanced solutions leveraging 's APIs, apps framework,

integration platforms (e.g., Zapier, Workato, Integromat) and other low-code/no-code tools to extend

capabilities

● Act as a project manager for small to medium-sized projects, ensuring timelines, customer

goals, and deliverables are met.

● Advocate for customers, providing feedback to product teams to enhance functionality.

● Conduct end-user training, workshops, and webinars to empower customers and improve

adoption of the platorm.

● Provide specialized consultation to enterprise customers to define and implement solutions

that address their unique business needs and challenges.

● Establish trusted advisory relationships with clients throughout the consultative

implementation process.

Job Requirements

● 3+ years of experience in B2B SaaS as a technical customer success /

implementation manager / professional services consultant / technical project manager,

preferably with experience in complex product implementation.

● Expertise in conducting effective discovery, proposing solution architectures, and

delivering technical solutions for enterprise customers, ideally within the onboarding and

implementation of software platforms.

● Strong knowledge of APIs (RESTful, GraphQL) and experience with integration

platforms like Unito, Zapier, Integromat, or Workato.

● Ability to code in Java/ Python, familiarity with React would be advantageous

● Strong project management skills with a track record of delivering projects on time

and managing multiple stakeholders. Excellent ability to explain complex technical concepts to non-technical

stakeholders.

● Experience with SSO/SAML/AD identity authentication protocols.

● Superb verbal and written communication skills, with strong customer-facing

abilities.

● Empathy, a positive attitude, and high energy are essential traits for success in this

role

If you are interested to apply, kindly submit your updated resume in DOC/PDF format and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp:

Email:

Kindly note that only shortlisted candidates will be notified.

Agensi Pekerjaan The Supreme HR Advisory Sdn BhdJTK Number: JTKSM 1252

Job Type: Full-time

Pay: RM5, RM7,000.00 per month

Application Question(s):

• Do you have experience in B2B SaaS?
• Are you able to code in Java/ Python/React?
• Do you have experience with SSO/SAML/AD identity authentication protocols?
• Do you have knowledge of APIs (RESTful, GraphQL)?
• xperience with integration

Do you experience with platforms like Unito, Zapier, Integromat, or Workato?

Education:

• Bachelor's (Preferred)

Experience:

• Mandarin: 1 year (Preferred)

Work Location: In person