What Jobs are available for Housing Services in Malaysia?

**_About the Job_**
Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.
The Time to Pay (T2P) Specialist is responsible for managing end-to-end Time & Attendance and Payroll operations for Sanofi. This role ensures accuracy, compliance, and timely delivery of services across assigned countries, with a focus on operational excellence and process improvement.
**Payroll Management**
+ Execute end-to-end payroll processing with high accuracy and timeliness.
+ Ensure payroll inputs are ready for each cycle as per the payroll calendar.
+ Perform GL mapping, reconciliation, and post-payroll reporting.
+ Manage tax compliance for all employees, including international mobility cases.
+ Process shares management (LTI, stocks) in collaboration with Performance & Reward team.
+ Prepare payroll reports for internal stakeholders and government authorities.
+ Handle payroll-related vendor management, including PR/PO requests.
+ Provide Tier 2 support for payroll-related issues.
**Time & Attendance Administration**
+ Oversee time and attendance systems, including clock-in/out for all sites.
+ Manage leave, overtime, and other time-related processes.
+ Ensure data integrity across all time-tracking systems.
+ Collaborate with managers and timekeepers to resolve discrepancies.
+ Prepare periodic time and attendance reports.
**Compliance & Documentation**
+ Act as SPOC for internal/external audits related to Time and Payroll processes.
+ Complete Control Self-Assessments (CSA) in a timely manner.
+ Maintain up-to-date documentation and local Time and Payroll articles.
+ Ensure data privacy compliance.
+ Assist in closing audit findings and updating audit reporting systems.
+ Complete all mandatory compliance training in iLearn.
**Process Excellence & Continuous Improvement**
+ Contribute to Global Core Model deployment and maintenance.
+ Update Desktop Procedures (DTPs) quarterly.
+ Identify and implement process improvements through simplification, standardization, and automation.
+ Participate in global Time and Payroll projects and initiatives as required.
+ Close gaps between current DTPs and Global Core Model.
+ Support Time and Payroll transitions within the Hubs and In Market
**Stakeholder Management**
+ Liaise with internal departments (Finance, Legal, HR) and external vendors.
+ Provide Tier 2 support for T2P processes.
+ Handle employee inquiries regarding Time management and Payroll.
**Reporting & Analytics**
+ Prepare periodic and ad-hoc reports for various stakeholders.
+ Monitor data quality and identify potential issues proactively.
+ Analyze T2P data to support decision-making and process improvements.
**_About You_**
**Education**
+ Bachelor's degree in Human Resources, Finance, Business Administration, or related field
+ Master's degree preferred
**Experience**
+ At least 1+ years of experience in time and payroll operations.
+ Experience in the People Services Operations is highly desirable.
+ Proven track record in an international or multicultural shared services environment
**Technical Skills**
+ Proficient in Workday, ServiceNow, and other SBO People Services technologies
+ Advanced Microsoft Excel skills
+ Knowledge of local HRIS and payroll systems
+ Hands-on experience with People & Culture Management (PCM) systems is an advantage
**Functional Knowledge**
+ Strong knowledge of E2E payroll management
+ Comprehensive understanding of local legal requirements, taxation, and labor laws
+ Broad understanding of HR processes and activities
+ Awareness of data privacy rules (GDPR etc.)
+ Strong deductive and analytical skills
**Soft Skills**
+ Excellent communication skills (verbal and written) in English; Japanese languages is a plus
+ Strong stakeholder management abilities
+ Detail-oriented with a high degree of accuracy
+ Team player mentality with the ability to work collaboratively across functions
+ Customer-focused approach with a positive attitude
+ Ability to manage multiple priorities and meet deadlines in a fast-paced environment
**Compliance Requirements:**
+ Complete all mandatory HSE and compliance training as required by Sanofi
+ Adhere to Sanofi's internal control framework and policies
+ Maintain strict confidentiality and comply with GDPR and local data protection regulations
+ Complete required iLearn training modules within specified timeframes
**Performance Indicators:**
+ Accuracy and timeliness of payroll processing
+ Compliance with Sanofi's Golden Rules and People Services Executive KPIs
+ Timely closure of audit findings and CSA items
+ Quality of stakeholder relationships and customer satisfaction
+ Contribution to process improvement initiatives
+ Accuracy and timeliness of reporting and data analysis
**Career Development Opportunities:**
+ Exposure to cross-functional and global projects
+ Access to Sanofi's learning platforms (iLearn, CURIOUS, Sanofi University)
+ Potential for growth within the global T2P organization
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (

**Job Summary**
The People Services team within VF's Human Resources organization is a vital part of the company's HR structure. It oversees a wide range of HR functions, from onboarding to retirement and offboarding. Key areas include payroll, benefits administration, data management, mobility, employee engagement, and employee query resolution. The team is committed to delivering a best-in-class employee experience throughout the entire employee lifecycle.
As a **Senior Payroll and HR Operations Specialist** based in **Malaysia** , you will play a critical role in ensuring accurate payroll execution, regulatory compliance, and efficient HR operations. This role requires collaboration across departments, management of payroll systems, support for mobility-related matters, and broader HR functions. The ideal candidate will have a strong grasp of Malaysian payroll laws, hands-on experience in both local and regional payroll and HR operations, and excellent attention to detail and communication skills.
This position reports to the **APAC Payroll Lead** .
**Key Responsibilities**
1. **Payroll Processing**
+ Execute end-to-end payroll processing, ensuring accuracy and compliance with statutory regulations, tax laws, and company policies.
+ Collaborate with HR and Finance teams to gather payroll-related data.
+ Review and reconcile payroll reports, resolving discrepancies promptly.
+ Provide centralized HR services across payroll, benefits, and other transactions.
2. **HR Operations**
+ Support HR operations including onboarding, offboarding, and employee lifecycle management.
+ Maintain accurate employee records in compliance with data protection laws.
+ Establish standards and procedures for handling employee queries and HR program administration.
+ Assist in implementing and updating HR policies and procedures.
3. **Statutory Compliance**
+ Stay current with changes in Malaysian labor laws and tax regulations.
+ Ensure timely and accurate submission of statutory payroll and HR reports.
+ Liaise with government authorities on compliance-related matters.
4. **System Management**
+ Maintain and update payroll and HR systems to reflect changes in employee data, benefits, and taxation.
+ Troubleshoot system issues in collaboration with IT or vendors.
+ Conduct regular audits to ensure data integrity.
5. **Benefits Administration**
+ Administer employee benefits including provident fund contributions, health insurance, and allowances.
+ Work with HR and Finance to ensure accurate benefit calculations in payroll.
6. **Communication and Support**
+ Respond to employee inquiries regarding payroll, benefits, HR operations, and mobility.
+ Provide guidance to HR, Finance, and other departments on payroll and HR matters.
+ Conduct training sessions on payroll and HR processes.
7. **Reporting**
+ Generate and distribute timely and accurate payroll and HR reports.
+ Analyze payroll and HR metrics to support strategic decision-making.
**Requirements**
+ Bachelor's degree in Human Resources, Accounting, Finance, or a related field.
+ Proven experience in payroll and HR operations in Malaysia.
+ Strong knowledge of Malaysian payroll laws, taxation, HR operations, and mobility.
+ Proficiency in payroll and HR software; strong analytical skills.
+ Excellent attention to detail and organizational skills.
+ Strong communication and interpersonal abilities.
R-
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.

We're Hiring: Sales Specialist for IT Services & System!

We are seeking a dynamic and results-driven Sales Specialist to drive revenue growth in our IT services and system solutions. The ideal candidate will have extensive experience in B2B technology sales, strong relationship-building skills, and a proven track record of exceeding sales targets in the competitive IT industry.

Location: Kota Damansara, Petaling Jaya, Malaysia
Work Mode: Work From Office
Role: Sales Specialist for IT Services & System (Japanese & English Speaking)
Salary: MYR 10,000

What You'll Do:

1. Lead Generation & Prospecting:

• Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages.
• Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.
• Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.

2. Solutions Selling & Technical Understanding:

• Develop a strong understanding of our core system integration offerings, including but not limited to: Key Focus Solutions: Own Managed Services (e.g., Firewall Managed Services, IT Help Desk Services, RPAM Service & etc).
• Other Solutions: Network Infrastructure (e.g., Firewall, LAN/WAN, Wi-Fi, Security solutions), Server & Storage Solutions (e.g., On-premises, Virtualization, Cloud integration), Cybersecurity Solutions (e.g., Endpoint Protection) and, Cloud Services (e.g., IaaS, PaaS, SaaS integration, Hybrid Cloud).
• Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients, utilizing both languages effectively.
• Collaborate closely with project team, vendor to understand client's existing IT environments and propose optimal, integrated solutions.
• Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.

3. Sales Cycle Management:

• Prepare and present comprehensive proposals, quotation, and contracts in the client's preferred language (Japanese or English, often a blend).
• Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly, quarterly, and annual sales targets.
• Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.

4. Client Relationship Management:

• Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service.
• Act as a primary point of contact for clients, addressing IT-related inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle in their preferred language.
• Identify opportunities for upselling and cross-selling additional IT services, hardware, and software within the existing client base.
• Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.

5. Market Intelligence & Strategy:

• Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape.
• Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.

6. Reporting & Administration:

• Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format.
• Generate regular sales reports, forecasts, and pipeline analyses specific to IT projects.
• Manage & collaborate administrative tasks related to sales orders, solution contracts, and invoicing with finance team.

What We're Looking For:

1. Education: Degree in IT, Computer Science, Business Administration, Marketing, or a related technical field.

2. Language Proficiency:

• Native or Near-Native fluency in Japanese , both written and verbal. (Essential for technical documentation, Director and Head Quarter personnel communication).
• Native or Near-Native fluency in English, both written and verbal. (Essential for local clients, local internal team communication).

3. Experience:

• Minimum of 5 years of proven experience in sales, business development, or account management within an IT System Integrator, IT Solutions Provider, or IT Vendor environment .
• Demonstrated understanding of IT infrastructure, networking, cybersecurity & cloud computing
• Proven track record of meeting or exceeding sales targets for complex IT projects and services.
• Experience navigating the Malaysian IT market and understanding Japanese-Oriented Company business nuances is a strong plus.

4. Skills:

• Exceptional communication, presentation, and negotiation skills in both required languages, capable of simplifying complex technical concepts for business stakeholders.
• Strong interpersonal skills with the ability to build rapport and trust quickly with IT managers, C-level executives, and procurement teams.
• Excellent active listening skills and the ability to understand nuanced IT infrastructure and business process needs.
• Proven ability to work independently and as part of a technical sales team.
• Highly organized with strong time management, pipeline management, and prioritization abilities.
• Proficiency Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• A proactive, self-motivated, and results-oriented approach with a genuine interest in technology.
• Ability to adapt sales strategies to different cultural contexts and business environments in Malaysia.
• Valid driving license and willingness to travel within Klang Valley and other states in Malaysia for client meetings/site visit as required.

Remuneration:

MYR 10,000 - MYR 12,000

Contact

• May Chong | |
• Andrea Low | |

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Product Management (Marketing Services)
Overview
Mastercard's Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard's differentiation and business growth.
The Consumer Acquisition & Engagement (CA&E) team focuses on products and solutions that address dynamic market needs. We are seeking a Regional Senior Analyst to support the commercialization and delivery of key CA&E services and platforms-including Marketing Services, Rewards, Offers, and Personalization-across Asia Pacific.
This role will work closely with Product and Services Business Leads, Account Managers, and cross-functional teams to support sales enablement, go-to-market planning, and delivery excellence. The ideal candidate will be detail-oriented, collaborative, and passionate about driving customer value through scalable solutions.
Role
Sales Strategy Support
- Assist in aligning sales strategies with customer and market needs across Asia Pacific.
- Support the development of tailored product messaging for different customer segments.
Presentation & Communication
- Design visually compelling presentations and sales tools that clearly communicate product value.
- Help craft and deliver engaging narratives for internal and external audiences.
- Support client meetings and internal briefings with clear, confident speaking and storytelling.
Sales Enablement
- Contribute to the preparation of materials for client engagements, including pitches, joint value initiatives (JVIs) and RFP responses.
- Help build scalable go-to-market (GTM) strategies to broaden product reach and relevance.
Cross-Functional Collaboration
- Partner with Product Management and Sales teams to support the execution of sales plays and enablement activities.
- Collaborate with Marketing to produce compelling sales tools and resources.
Customer Engagement
- Work with Sales to understand customer needs and help embed them into product solutions.
- Participate in client meetings as needed to support product discussions and feedback gathering.
Market Intelligence
- Conduct research on competing solutions and market trends to inform positioning and strategy.
All About You
You are a passionate and driven early-career professional with a strong appreciation for aesthetics and a relentless focus on quality. You bring tenacity, creativity, and a growth mindset to everything you do, and you're excited to contribute to impactful marketing and client engagement initiatives.
- You have exceptional narrative building skills, with the ability to craft clear, compelling messages tailored to different audiences.
- Your design sensibility shines through in the presentations and tools you create, and you're confident speaking in front of teams and clients.
- You have experience in marketing-related fields, with exposure to campaign planning, customer engagement, or product positioning.
- You demonstrate strong business acumen, understanding how to connect customer needs with strategic goals and commercial outcomes.
- You're a collaborative team player who thrives in cross-functional environments and enjoys supporting sales and product teams.
- You're a creative problem solver who thinks outside the box and contributes to innovative go-to-market strategies.
- You're adaptable and eager to learn, with a strong sense of urgency and a focus on delivering results.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Additional Information**
**Job Number**
**Job Category** Revenue Management
**Location** Kuala Lumpur Office, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**JOB SUMMARY**
Responsible for the analysis of revenue, profit, and demand associated with the participating hotels' rooms and function space inventory. Assist for preparation of forecasts (budgets and projections) and critiques of sales strategy effectiveness. Develops/utilizes analytical tools and systems toward the goal of maximizing total hotel revenue and profit. Responsible for managing rooms and function space inventory; ensuring that the inventory is allocated and restricted properly in order to maximize total hotel revenues and profits. Ensures that all rates, packages, eChannels and hotel sales strategy information is built in the hotel's inventory systems.
**CORE WORK ACTIVITIES**
+ Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space
+ Prepares and is accountable for sales strategy critiques
+ Manages all revenue, profit, and demand data associated with rooms and function space
+ Prepares revenue and profit opportunity analysis
+ Manage room authorizations, rates and restrictions (e.g., group ceiling maintenance, forecast book maintenance, etc.)
+ Manage function space authorizations, restrictions, and rental
+ Utilize Marriott's Revenue Mgt. systems and tools to ensure that revenue and profit are maximized
+ Serve as an inventory and restriction expert to person performing the business evaluation and revenue analysis functions.
+ Ensure that the hotel's sales strategies are effectively implemented in the inventory systems
+ Accountable for weekly rooms and function space forecasts.
**Building Successful Relationships**
+ Proactively develops constructive and cooperative working relationships with stakeholders, and maintains them over time.
+ Acts as a liaison, when necessary, between property and regional/corporate systems support.
+ Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
**CANDIDATE PROFILE**
**Education and Experience**
+ A degree in a relevant business discipline preferred or demonstration of equivalent work experience.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Associate Cross Technology Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).
This role performs configurations, actions installations and attends to break/fix events and works towards associate to professional level certification, whilst at the same time developing business knowledge.
This role is developing proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute.
**Key responsibilities:**
+ Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle.
+ Takes responsibility for problem resolution and troubleshooting during project lifecycle.
+ Escalates complex problems to the relevant third parties.
+ Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover.
+ Compiles and maintain project administration (Time Capture and feedback to stakeholders).
+ Conducts elementary presentations within the customer's organization.
+ Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Developing understanding and appreciation of technical design and business principles.
+ Developing knowledge of fundamental project and administration ability.
+ Displays customer engagement skills.
+ Demonstrate. relevant domain specialist knowledge.
+ Good verbal communication skills.
+ Client focused and display a proactive approach to solving problems.
+ Ability to work under pressure.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or a related field.
+ Collaboration -
+ Valid CCNP Collaboration certification required (Voice certification preferred)
+ Customer experience -
+ NICE plus one additional NICE Engage NCSE and / or NICE Engage NCIE; Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification.
+ Additional -
+ Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; NICE Inform Avaya VOIP Integrations; Cisco VOIP Integrations.
+ Encryption; Multiple Data Centers (MDC); NICE Real Time Authentication; NICE Trade Recording.
+ Avaya plus one or two additional Avaya Aura Core; Avaya Aura Contact Centre; Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya experience Portal Administration
+ Verint including Workforce Management (WFM); Interactions; Speech
+ Genesys foundational courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics
+ Genesys level 2 - Genesys Cloud CX - Architect (ILT); Genesys Cloud CX - Quality Management (ILT); Genesys Cloud CX - Scripting (ILT); Genesys Cloud CX - Outbound (ILT); Genesys Cloud - Web Chat; Genesys Cloud - Web Messaging; Genesys Cloud - Agentless Voice Notifications; Introduction to Genesys Cloud for Supervisors - Advanced Management
+ Data Center -
+ Relevant certifications such as HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, MSA Storage; Dell PowerEdge servers, Unity, PowerStore; VMware Certified Associate VCTA-DVC; Dell Information Storage Associate - DCA-ISM; Veeam Backup and Recovery and or Veritas Netbackup; Azure Fundamentals.
+ End User Compute -
+ Relevant certifications such as Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft 365 Certified; Teams Administrator Associate; Microsoft Certified Solutions Associate; Server 2016.
+ Networking -
+ Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
+ Security -
+ Azure Certified Security Engineer / PCNSA / FCA / CCNA Security; Cloud Security certifications and certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar certification in different networking technologies such as CCDP /CCNP Security, JNCIA, ACCA, PCNSE, PCNSA, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate, is advantageous.
+ Certifications relevant to the services provided (certifications carry additional weightage) - Terraform; Azure; Sentinel; EDR Defender for Cloud; Microsoft Security; Devops Ci/CD Pipelins; Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance); Version Control (Git); Microservices (Kubernetes, Azure Containers); Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS); Azure Infrastructure as Code; Azure Administration; Hybrid Cloud Networking (Firewalls, LAN, VPN); Automation; MS Office365; Power BI Administration; Scripting (PowerShell); ZTNA.
**Required experience:**
+ Moderate level of experience in a technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute etc.
+ Moderate level of experience engaging with clients and conducting presentations.
+ Specific Required experience (Specific to Collaboration) -
+ Moderate level experience in technical implementation engineering, specific to Collaboration technologies.
+ Moderate level experience engaging with clients and conducting presentations.
+ Moderate level experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systems.
+ Moderate level experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS.
+ Moderate level experience with Border Element, media resources, SRST/SRSV.
+ Moderate level working experience with Cisco Unified Contact Centre Express, including but not limited to UC Manager integration, scripting, high availability clustering.
+ Working experience with CME/CUE.
+ Moderate level experience with virtualization, specifically VMware, Cisco UCS B/C-Series servers and wireshark.
+ Moderate level experience with Webex Calling solutions.
+ Moderate level experience with voice carrier systems i.e. - Openserv, Neotel, Vodacom, MTN, experience with multi-cluster call manager environments.
+ Moderate level ARC and Call Cabinet experience is advantageous.
+ Specific Required experience (Specific to Networking) -
+ Moderate level of work experience in technical implementation engineering, specific to Networking technologies.
+ Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
+ Moderate level of experience in diagnosis and troubleshooting.
+ Specific Required experience (Specific to Security) -
+ Moderate level experience in SOC Analysis Operations.
+ Moderate level experience in SIEM usage for Moderate level experience in Azure or AWS or GCP.
+ Moderate level experience in Security technologies such as Firewall, IPS, IDS , Proxy etc.
+ Moderate level experience in technical support to clients.
+ Moderate level experience in handling security incidents end to end.
+ Moderate level experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.
+ Moderate level experience in log collection mechanism such as Syslog, Log file, DB API.
+ Moderate level experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.
+ Knowledge in ETL concepts, data processing at scale and data stream pipelines through Terraform.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Cross Technology Technical Services (TS) Systems Integration Specialist / Technical Lead is involved in highly complex environments for installation, integration, deployment, configuration and fault management. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards expert level certification, whilst at the same time developing business knowledge. This role has advanced proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute.
**Key responsibilities:**
+ Interacts with clients on site and remote to meet more complex requirements of a solution.
+ Escalates unresolved problems and issues to the relevant third parties.
+ Delegates lower complexity tasks to engineers and technicians.
+ Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required.
+ Writes reports and proposals and completes and maintains project documentation.
+ Assists with the documentation of standard operating procedures relating to installations and fixes.
+ Acts as coach and mentor to more junior Implementation Engineers and Technicians.
+ Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets.
+ May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
+ Included in complex design work, with input to the design expected.
+ Expected to take ownership of relevant technologies according to domain or specialization.
+ Engages vendors for priority escalations or bugs found during deployments.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Advanced understanding and appreciation of technical design and business principles.
+ Advanced project fundamental and administration ability.
+ Advanced project fundamentals which are demonstrated in the execution of installations and other assignments.
+ Advanced customer engagement skills.
+ Advanced relevant domain specialist knowledge.
+ Excellent verbal communication skills.
+ Client focused and displays a proactive approach to solving problems.
+ Advanced ability to coach, mentor and provide guidance to team members.
+ Ability to take ownership as technical lead during project lifecycle.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or related field.
+ Collaboration -
+ Valid CCIE Collaboration Certification required.
+ Customer experience -
+ NICE plus 3 additional NICE Engage NCSE; NICE Engage NCIE (Installation); Sentinel Fundamentals; CXOne Basic Certification CXOne Advanced Certification; CXOne ACD Administrator Certification.
+ Additional - Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; NICE Inform; Avaya VOIP Integrations; Cisco VOIP Integrations.
+ Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording.
+ Avaya certification plus additional such as Avaya Aura Core Avaya Aura Contact Centre Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya experience Portal Administration.
+ Verint certification and additional such as Workforce Management (WFM); Interactions; Speech; DPA.
+ Genesys foundational courses; Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics; Level 4 - Genesys Cloud: Edge - Networking; Genesys Cloud - Edge - BYOC Premise Configuration; Genesys Cloud - Edge - How it Works; Genesys Cloud - Edge - WebRTC; Genesys Cloud - Edge - Survivability; Genesys Cloud - Edge - BYOC Premises and Edge Introductory Concepts; Genesys Cloud - Edge - Troubleshooting; Genesys Cloud - API - Conversation Management; Genesys Cloud - API - User Management; Genesys Cloud - API - Workforce Management; Genesys Cloud - API - Real-Time Reporting; Genesys Cloud - API - Quality Report Generation; Genesys Cloud - API - Historical Report Generation; Genesys Cloud - API - Authorization; Genesys Cloud - API - Introduction to the Platform API Genesys - Decisions Administration; Genesys - Decisions Strategic Planning.
+ Data Centre -
+ Relevant certifications such as HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage. Dell PowerEdge servers, Unity, PowerStore, Recoverpoint Appliance/VE, PowerScale Isilon PowerProtect/Data Domain, VxRail, VMware Certified VCP-DCV, vSAN, SRM. Dell Information Storage Associate - DCA-ISM. Veeam Backup and Recovery VMCA . Veritas Netbackup Admin and implementation.
+ Azure Fundamentals. Cisco UCS Servers. Cisco MDS and Brocade SAN Switches - Zoning. Nutanix HCI NCP.
+ End User Compute -
+ Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft 365 Certified: Teams Administrator Associate; AZ-103: Azure Administrator Associate; Microsoft Certified - Azure Identity and Access Administrator; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified Solutions Associate - Server 2016; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified - Azure Virtual Desktop Specialty; AZ-300 - Microsoft Azure Architect Technologies.
+ Microsoft Certified - Azure Virtual Desktop Specialty.
+ Networking -
+ Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCIE, JNCIE, ACMP etc.; Cisco Dev Net certification.
+ Security -
+ Azure Certified Solutions Architect / PCNSE / FCE / CCNP Security / CISSP / Automation certifications or equivalent preferred.
+ Cloud Security certifications and certifications such AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCIE / CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCE, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Certified Solutions Architect, Azure Administrator Associate is advantageous.
+ Certifications relevant to the services provided (certifications carry additional weightage).
+ Terraform; Azure; Sentinel; EDR Defender for Cloud; Microsoft Security; Devops Ci/CD Pipelins; Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance); Version Control (Git); Microservices (Kubernetes, Azure Containers); Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS); Azure Infrastructure as Code; Azure Administration; Hybrid Cloud; Networking (Firewalls, LAN, VPN); Automation; MS Office365.
+ Power BI Administration; Scripting (PowerShell); ZTNA.
**Required experience:**
+ Advanced work experience in a technical implementation engineering technologies such as Networking, Data Center, Security, Customer experience, Collaboration and/or End User Compute etc.
+ Advanced experience engaging with clients and conducting presentations.
+ Advanced report writing experience.
+ Advanced project management experience.
+ Required experience (Specific to Collaboration) -
+ Advanced experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre Express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systems.
+ Advanced experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS.
+ Advanced experience with Border Element, media resources, SRST/SRSV.
+ Advanced experience with Cisco Unified Contact Center Express, including but not limited to UC Manager integration, scripting, high availability clustering.
+ Advanced expe
**Workplace type** **:**
On-site Working
**About NTT DATA**
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