What Jobs are available for Hourly Supervisor in Malaysia?

Production Supervisor responsible for supervising staff, coordinating production schedules, and implementing safety regulations.



Typical duties and responsibilities of a Manufacturing Supervisor include:



1.Overseeing the production process to ensure products are produced on time and are of good quality

2.Supervising and motivating a team of workers, which includes hiring, training, performance evaluation, and conflict resolution

3.Inspecting equipment and machinery regularly to ensure they are in good working order and arranging for maintenance and repairs as needed

4.Developing and implementing production schedules and deadlines

5.Maintaining safety standards and ensuring all health and safety regulations are followed

6.Working with other team leaders and managers to implement the company’s policies and goals

7.Reviewing worker performance and identifying training needs

8Monitoring product standards and implementing quality-control programs

9.Coordinating with different departments, such as suppliers, managers, and customers

10.Compiling and presenting production reports to upper management



Responsibilities

Supervise manufacturing staff and manage production schedules

Plan, organize, direct and run optimum day-to-day operations

Ensure that production meets quality standards

Optimize resource utilization and improve manufacturing processes

Monitor production costs and implement cost-reduction strategies

Ensure health and safety regulations are followed at all times

Coordinate maintenance and repair of machines to avoid downtime

Prepare and maintain production reports

Identify training needs and provide coaching and guidance to the team

Address employees’ issues or grievances and administer collective bargaining agreements





Qualifications

Proven work experience as a Manufacturing Supervisor or similar role

Experience in using various types of manufacturing machinery and tools

Excellent knowledge of production management and quality standards

Strong understanding of health and safety regulations

Excellent organizational and leadership skills

Ability to problem solve and make decisions effectively

- Lead and motivate the production team to achieve daily and monthly targets in both production output and product quality.



- Plan and monitor workflow, allocate resources effectively and ensure production schedules are met.



- Implement and maintain safety, quality and efficiency standards in production floor.



- Manage production KPIs and support continuous improvement initiatives.



- Collaborate with Chinese stakeholders and internal teams to align work instruction and production requirements.



- Train, coach and develop production staff to follow Standard Operation Procedures (SOPs) and best practices.



- Respond and manage production abnormalities, ensuring quick and effective resolutions.



- Monitor team performance closely, provide regular feedback and escalate issues for higher level support when necessary.



- Assist in problem escalation, coordinate countermeasures and ensure effective communication across teams.

Summary:

To lead the team in the factory. You will help manage daily production work, make sure safety rules are followed, keep track of materials and tools, and help keep the factory clean and running smoothly.

Job Responsibilities:

1. Production

• Supervising of production team in production processes and working environment safety management.
• Manage the productivity & efficiency of the production team and assist them to meet their working goals.
• Ensure that workers are in compliance with the safety rules and guidelines.
• Hygiene checks on factory working environment.
• Manage incoming shipment of materials to ensure proper receiving and accuracy of the materials quantity.
• Inventory management for machine spare parts and consumable inventory (for staff use).
• Procurement and tracking of factory consumables.

o Production teams productivity to the management.

o Materials shipment progress

2. Documentation, Policies & Training

• Production process documentation and filing.
• Liaised with the Safety and Environmental Committee on safety and environmental policies to ensure compliance with Malaysian laws and regulations, such as the Occupational Safety and Health Act 1994 (OSHA 1994) and the Environmental Quality Act 1974 (EQA 1974).
• Training of workers on safety usage of equipment, PPEs and compliance with safety guidelines in the factory.
• Coordinated with the Competent Person/OSH Coordinator to organize safety and environmental training sessions and drills for staff.
• Applied safety and environmental policies, along with standard operating procedures (SOPs), to promote a safe working environment on the production floor while ensuring compliance with applicable laws and regulations.

3. Building Management

• Assist in review and plan factory lay-out.
• Support in Company including factory, lab and office facilities repair and maintenance.

4. Team Management

• Assign tasks, monitor performance, and provide feedback to improve productivity.
• Conduct regular team meetings to address safety, quality, and operational issues.

5. Administrative

• Address and resolve any Wi-Fi or connection issues as needed.
• Perform any additional duties as requested by management on an ad-hoc basis.

Job Qualifications:

• Diploma in Engineering or any equivalent qualifications.
• Minimum 2 years experience in performing planning, fabrication works in office and production area.
• Fluent in both Mandarin and English (spoken and written).
• Able to communicate and write with both English & Mandarin.
• Good problem-solving skills, positive working attitude and independent.
• Ability to work under pressure and meet deadlines.

Personal Characters & Behaviours:

• Works hard and takes responsibility to get the job done right and on time.
• Pays close attention to details and checks work carefully.
• Can speak and write clearly with team members and other departments.
• Stays positive and keeps the team motivated, even when things get tough.
• Can adjust quickly to changes in work, machines, or schedules.
• Works well with others and helps the team succeed.
• Takes the lead and looks for ways to make the job better or more efficient.
• Can spot problems, think through solutions, and fix issues quickly.

"JOB PLACEMENT IN PONTIAN"

**Description**
+ **Ensure maximum guest satisfaction** through personal recognition and prompt, cordial attention from arrival to departure.
+ Monitor and ensure that **IHG One Rewards Members, InterContinental Ambassadors** , and VIP guests receive exceptional attention, care, and personalized service during their stay.
+ Address and resolve **guest complaints and incidents** in a timely and effective manner, coordinating with the Duty Manager when needed and documenting actions in the Log Book.
+ Respond promptly to **guest needs** , ensuring requests are met and problems are solved with a focus on **guest satisfaction** and experience.
+ Handle guest **inquiries** about hotel services, local attractions, and activities, offering tailored suggestions and assistance.
+ Supervise and manage **Front Office** , **Guest Relations** , and **Reception** teams, ensuring a high standard of service is maintained.
+ Ensure all team members are properly trained on **systems, security protocols** , and **service standards** to maintain smooth operations.
+ Actively **mentor, coach, and provide feedback** to team members, supporting their professional development and improving team performance.
+ Monitor and enforce **standards of conduct, uniform, hygiene** , and appearance to maintain a professional image.
+ Ensure that team members have the **tools and equipment** needed to effectively carry out their job duties.
+ **Coordinate with other departments** to ensure smooth guest service and resolve any issues promptly.
+ Oversee **shift operations** , ensuring front office processes, check-in/check-out procedures, and room assignments are completed efficiently.
+ Ensure **hotel policies** and **standards** are adhered to across all areas, maintaining consistency in operations and guest experience.
+ **Review daily reports** , including guest billing instructions, credit limits, and the rate variance report to ensure compliance and revenue control.
+ Monitor occupancy, room availability, and ensure rooms are **prepared on time** for arriving guests, coordinating with Housekeeping and Maintenance as necessary.
+ **Assist with operational checklists** , ensuring daily procedures are completed and tasks are managed effectively.
+ **Monitor and control guest billing** , ensuring accurate charges and prompt resolution of any discrepancies.
+ Ensure the **smooth functioning of the Property Management System (PMS)** , taking immediate action in the event of any system failures or emergencies.
+ Actively participate in **upselling and revenue initiatives** , promoting hotel facilities, dining outlets, and services to enhance revenue.
+ **Respond to emergency situations** , including system downtimes, and implement recovery procedures effectively.
+ Ensure that all team members are fully trained in **emergency protocols** , including fire safety, evacuation procedures, and first-aid measures.
+ Act as a **point of contact** in any crisis or incident situations, managing operations and guest welfare until resolution.
+ **Promote inter-hotel sales** , including dining, spa, pool, gym, and other in-house services, and encourage guests to take advantage of hotel amenities.
+ **Collaborate with the Concierge and Airport Concierge** team to ensure smooth transportation arrangements for guests, including airport pick-up/drop-off.
+ Keep up-to-date with **local events and attractions** , offering guests suggestions and recommendations as needed.
+ **Participate in IHG training programs** to improve personal skills and development.
+ Provide guidance and training for new team members, ensuring they understand hotel policies, procedures, and customer service standards.
+ Perform **ad-hoc duties** as required, stepping in to support the team with unexpected tasks or demands.
+ Ensure completion of any **necessary administrative work** , including the documentation of incidents, guest feedback, and other operational reports.
+ Represent the hotel brand with **pride and professionalism** , maintaining a polished appearance and professional demeanor at all times.
+ Be the **face of the hotel** during shift, ensuring that the team and guests feel supported and valued.
+ Support loyalty program initiatives by encouraging enrollment and educating guests about program benefits.
**What We Need From You**
+ Speak local language. English language skill both written and verbal is a plus.
+ Having self-transportation is an advantage.
+ Communication skills are utilized a significant amount of time when interacting with clients and the guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.