37 Hotels jobs in Malaysia

Ormond Group offers paid internship opportunities to undergraduates or graduates. Whether you’re looking to kick start your career in hospitality in various locations or would like a taste of what it is like to work in this industry, please apply now. Interns with Ormond Group get a first-hand experience of what a career in hospitality would be like through exposure to various areas of hotel operations at hotel and management level. If you are a student and you are interested in an exciting career in the field of hospitality, an internship with us might be right for you!

Interns will be:

• Assigned a buddy and mentor at the start of the internship to guide them through the training programme
• Rotated through various departments/team within a department at the hotels and corporate office

• Preferably students who are in their final semester/year in hotel/hospitality management, culinary arts or equivalent.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for a night.
• Your glass is half full – always.
• Language is your strong suit.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• Keen to take ownership of and pride in your work, a roll-up-your-sleeves attitude to seeing work through and delivering results.
• Able to be based at Penang, Johor Bahru, Kota Kinabalu, Kuala Lumpur or Sepang.

An opportunity to join a close-knit, dynamic and ambitious group that rewards results through competitive remuneration packages. The team is lean and nimble and applies an all hands-on deck attitude to get things done. There are opportunities for accelerated career growth, training and development for the right candidates. You will also get the chance to interact and work closely with senior management to learn how to build successful businesses!

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Join to apply for the Hotel Operations role at Ormond Hotel Group

Join to apply for the Hotel Operations role at Ormond Hotel Group

What Will You Do?

Ormond Group offers paid internship opportunities to undergraduates or graduates. Whether you’re looking to kick start your career in hospitality in various locations or would like a taste of what it is like to work in this industry, please apply now. Interns with Ormond Group get a first-hand experience of what a career in hospitality would be like through exposure to various areas of hotel operations at hotel and management level. If you are a student and you are interested in an exciting career in the field of hospitality, an internship with us might be right for you!

Interns Will Be

• Assigned a buddy and mentor at the start of the internship to guide them through the training programme
• Rotated through various departments/team within a department at the hotels and corporate office
  
  

• Preferably students who are in their final semester/year in hotel/hospitality management, culinary arts or equivalent.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for a night.
• Your glass is half full – always.
• Language is your strong suit.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• Keen to take ownership of and pride in your work, a roll-up-your-sleeves attitude to seeing work through and delivering results.
• Able to be based at Penang, Johor Bahru, Kota Kinabalu, Kuala Lumpur or Sepang.
  
  

• Seniority level Internship

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Ormond Hotel Group by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Sepang, Selangor, Malaysia MYR2,000.00-MYR2,800.00 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 17 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Sepang, Selangor, Malaysia MYR2,000.00-MYR2,800.00 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 16 hours ago

Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 15 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

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Responsibility

• Handling check in and check out duties.
• Makes daily reservation count for arrival and departures.
• Complete reports on timely manner.
• Receive and reply call and email inquiry.
• Accommodating guest request and inquiry.
• Up selling room, lounge access (food & beverage) and promoting the hotel services to the guest.
• Assist in quality checking and maintaining consistency of the food & beverage served.
• Follow the food handling procedures and food safety rules & regulation.
• Handling cashiering duties.
• Concierge services such as provide travel information that nearby to hotel attraction or events.
• Work closely with housekeeping department to ensure rooms are ready in time for next guest check in.
• Work closely with kitchen department to ensure smooth operations of the food & beverages section during service.
• Maintain a clean and neat front desk area/food counters/service areas at all time, to create a good impression to the guest and better working environment for staff.
• Report any unusual occurrences to supervisor or manager which include hotel facilities defect, payment failure, other unusual incident.
• Undertake Ad-hoc task or duty assigned by outlet supervisor, manager and management staff.

Requirements

• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any field.
• Willing to work in shifts, weekend and public holiday.
• Fresh graduate is encourage to apply.
• Must be able to serve and work closely with alcoholic beverages.

Daily Grooming

• Always look professional and yet able to delivery warm welcome.
• Maintain high standard of personal hygiene.
• Adhere to grooming policy.
• Staff uniform will be provided by the hotel.

Job Type: Full-time

Pay: RM2, RM2,300.00 per month

Application Question(s):

• Can you work with serving alcohol and beer?

Experience:

• Hotel receptionist: 1 year (Preferred)
• Food service: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

About the Internship

We are looking for enthusiastic and passionate students to join our hotel operations team. This internship provides hands-on training and exposure to daily hotel operations, including:

• Front Office (check-in/out, reservations, guest enquiries and customer service)
• Housekeeping (room preparation, cleanliness standards)
• Food & Beverage Service (restaurant, café, banquet service)

*

Requirements

• Diploma/Degree student in Hospitality, Tourism, or related field
• Internship placement required by university/college
• Good communication skills in Bahasa Malaysia & English
• Positive attitude, willing to learn, team player
• Able to work on shifts, weekends, and public holidays

Allowance & Benefits

• Internship allowance: RM500.00/month
• Meals provided during shift
• Uniform provided
• Career opportunity after internship

Job Type: Internship

Contract length: 4-6 months

Pay: RM500.00 per month

Benefits:

• Meal provided

Work Location: In person

GUEST SERVICES AGENT About the job

Based at the Mandarin Oriental Kuala Lumpur / within the Front Office Department in Kuala Lumpur, the Guest Services Agent is responsible for meeting and exceeding guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Agent reports to the Front Office Manager / Reception Manager.

• Meet and greet guests at the Front Desk to perform check-in, check-out, and provide any other assistance; escort guests to their rooms and assign rooms according to guest preferences, ensuring consistency in service delivery to enhance guest experiences through LQE.

• Ensure effective implementation of the IMS policy and procedures

• Ensure operational compliance with legal regulations and other requirements

• Greet guests warmly and professionally upon arrival.

• Handle guest check-ins and check-outs efficiently and accurately.

• Follow hotel policies, safety guidelines, and standard operating procedures.

• Respond promptly and courteously to guest inquiries, requests, and concerns.

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• EPF (Employees Provident Fund) contributions (higher than the norm)

• SOCSO (Social Security Organisation) & EIS (Employment Insurance System)

• Public holiday entitlement based on Malaysian calendar

• Exceptional rest area & colleagues engagement activities.

Guest Services Agent

JR-01246

Rooms

Full time

Permanent

Mandarin Oriental, Kuala Lumpur

GUEST SERVICES AGENT

Mandarin Oriental Kuala Lumpur is looking for a Guest Services Agent to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

About the job

Based at the Mandarin Oriental Kuala Lumpur / within the Front Office Department in Kuala Lumpur, the Guest Services Agent is responsible for to meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Agent reports to the Front Office Manager / Reception Manager.

As Guest Service Agent, you will be responsible for the following duties:

• Responsible to meet and greet guests at the Front Desk to perform check-in, check-out, and provide any other assistance, to escort guests to their rooms and assigning of rooms according to guest preferences and ensuring consistency in service delivery in order to enhance guest experiences through LQE.
• Ensure effective implementation of the IMS policy and procedures
• Ensure operational compliance to legal regulations and other requirements

As Guest Service Agent, we expect from you:

• Greet guests warmly and professionally upon arrival.
• Handle guest check-ins and check-outs efficiently and accurately.
• Follow hotel policies, safety guidelines, and standard operating procedures.
• Respond promptly and courteously to guest inquiries, requests, and concerns.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• EPF (Employees Provident Fund) contributions (higher than the norm)
• SOCSO (Social Security Organisation) & EIS (Employment Insurance System)
• Public holiday entitlement based on Malaysian calendar
• Exceptional rest area & colleagues engagement activities.

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