302 Hotel Staff jobs in Malaysia
Hotel Housekeeping @ Hako Hotel Austin
Posted today
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Job Description
A hotel housekeeping is responsible for cleaning and maintaining guest rooms, public areas, and other designated areas. The hotel housekeeping is to communicate with front office team to ensure efficient check in and out process.
Core duties and responsibilities:
- Cleaning guest rooms, including dusting, vacuuming, changing linens, and making beds.
- Cleaning and disinfecting bathrooms, including replacing toiletries and towels.
- Cleaning and organizing public areas, such as lobbies, hallways, and stairwells.
- Cleaning and maintaining common spaces, such as conference rooms, fitness centres, stores, garbage centre, carparks, and staff areas if any.
- Stocking, checking deliveries in/out, replenishing supplies, such as toiletries, linens, and towels.
- Reporting any damage, malfunction, or maintenance needs to management.
- Collaborating with other hotel staff to ensure a positive guest experience.
- Maintaining a clean and organized work area.
- Be alert of suspicious character/person in the hallway and to report immediately to the head of department (HOD) or security staff/security department if any.
- Reports any illness of guest or accidents.
- Attends to guest calls, guest requests/guest complaint in the area assigned to him/her.
- Responsible in achieving and exceeding the guest satisfaction score.
- Observing safety and security protocols at all times.
The hotel housekeeping should possess excellent time management and organizational skills, as well as attention to detail and a commitment to cleanliness. They should be able to work well independently, as well as part of a team. Additionally, physical stamina and the ability to stand for extended periods of time, as well as lift and carry heavy items, is typically required. Prior experience in housekeeping or a related field is a plus.
Key Performance Indicators and Deliverables
Customer Satisfaction
Reviews
Audits & Reports
Budget control
Stock checking
Efficient procurement
Maintenance
Ensuring upkeep and maintaining high standards
- Coordinate with various suppliers/contractors and Maintenance team
OOO (out of occupied) minimise
Daily/Weekly/Monthly reports
Job Requirements:
- Fresh graduates are welcome, training will be provided or with minimum 1 year experience of related working experience. (Preferred)
- Pleasant attitude and tidy appearance preferred.
- Must be able to work on shift, on weekends, and on public holidays.
- Walk-in-interviews are welcome -
Job Type: Full-time
Pay: RM1, RM2,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
Work Location: In person
Hotel Operations
Posted today
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Ormond Group offers paid internship opportunities to undergraduates or graduates. Whether you’re looking to kick start your career in hospitality in various locations or would like a taste of what it is like to work in this industry, please apply now. Interns with Ormond Group get a first-hand experience of what a career in hospitality would be like through exposure to various areas of hotel operations at hotel and management level. If you are a student and you are interested in an exciting career in the field of hospitality, an internship with us might be right for you!
Interns will be:
- Assigned a buddy and mentor at the start of the internship to guide them through the training programme
- Rotated through various departments/team within a department at the hotels and corporate office
- Preferably students who are in their final semester/year in hotel/hospitality management, culinary arts or equivalent.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for a night.
- Your glass is half full – always.
- Language is your strong suit.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- Keen to take ownership of and pride in your work, a roll-up-your-sleeves attitude to seeing work through and delivering results.
- Able to be based at Penang, Johor Bahru, Kota Kinabalu, Kuala Lumpur or Sepang.
An opportunity to join a close-knit, dynamic and ambitious group that rewards results through competitive remuneration packages. The team is lean and nimble and applies an all hands-on deck attitude to get things done. There are opportunities for accelerated career growth, training and development for the right candidates. You will also get the chance to interact and work closely with senior management to learn how to build successful businesses!
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#J-18808-LjbffrHotel Driver
Posted 5 days ago
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Overview
Join to apply for the Hotel Driver role at Hilton .
Get AI-powered advice on this job and more exclusive features. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight guests. Hilton Hotels & Resorts and the family of brands include Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
The Driver organizes and coordinates the concierge services to ensure that each guest experiences a memorable stay from arrival, during the stay, through to departure in line with Hilton and hotel policies and procedures.
What will I be doing?- Actively seek verbal feedback from customers.
- Agree to and implement actions to make improvements to customer service.
- Ensure all guests receive a comfortable, safe and efficient transfer to and from their destinations.
- Positively deal with and learn from customers’ complaints and comments, following up and providing feedback to the Front Office management.
- Make sure all customer requests and queries are responded to promptly and effectively, adhering to Hilton brand standards.
- Be proactive towards customers, assisting them with any reasonable requests, and try to see these things before the customers ask.
- Be available to assist on duty within Concierge during busy days or special events.
- Ensure that your uniform is clean and you are well-groomed.
- Have detailed knowledge of departmental standards and Hilton brand standards.
- Obey traffic rules while driving.
- Answer guests’ questions promptly and politely in a helpful manner.
- Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service.
- Implement and follow through with improvements identified.
- Ensure vehicles are kept in a clean and good state at all times.
- Drive hotel vehicles well and ensure that the vehicles are secure, and keys are kept.
- Check that all car/shuttle licenses and driver licenses are up to date and available for inspection at all times.
- Ensure service and maintenance records are kept up to date and maintenance of the vehicles is carried out regularly.
- Keep records of transfers, mileage and fuel purchases.
- Be informed of changes and events in traffic regulations and keep the Chief Concierge informed.
- Understand what’s going on in other departments and their implications for your own department.
- Plan ahead and ensure adequate resources are available.
- Ensure that the shift is reviewed, handovers and briefings are carried out.
- Maintain in-depth technical knowledge and skills required for the job.
- Attend and participate in regular Front Office and related meetings.
- Carry out other reasonable duties and responsibilities as requested by the Chief Concierge.
- Understand the hotel’s goals and the department’s role in achieving them.
- Set and agree to section objectives for self and team.
- Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
- Participate in and promote sales promotions and team member incentives as per discussion with Front Office management.
- Promote hotel transportation and ensure everyone contributes to a service-oriented environment.
- Follow standard operating procedures to minimize loss.
- Be aware of departmental financial performance.
- Review individual performance against objectives and provide feedback.
- Participate in trainer programs related to the industry.
- Be aware of accident report procedures, fire and bomb procedures, and health and safety requirements.
- Ensure safe and healthy working practices are implemented at all times.
- Ensure reporting and servicing deadlines are met on time.
- Adhere to the hotel’s security and emergency policies and procedures.
- Carry out other reasonable duties and responsibilities as assigned.
- A Driver serving Hilton Brands is always working on behalf of our Guests and Team Members. Maintain a customer-focused attitude and behavior.
- Positive attitude, taking responsibility and initiative to resolve issues, and clear communication with customers and colleagues.
- Motivated and committed, with enthusiasm and willingness to learn new skills to improve performance.
- Flexibility to adapt to changing requirements and tasks.
- Strong teamwork and collaboration to achieve goals.
- Ideas to enhance operational procedures and environmental practices in the hotel.
- Good organization and coordination skills.
- Strong sense of responsibility and self-motivation.
- Patient and responsible in solving problems.
- Ability to maintain excellent relations with team members.
- Ability to work under physical and mental pressure.
- Understand basic spoken English to meet business needs.
- Promote Hilton services and facilities to guests and suppliers.
- Commit to safety and health in the workplace.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality by uniting as a team to create remarkable experiences every day.
Work locationsHilton Kuching Hotel
ScheduleFull-time
BrandHilton Hotels & Resorts
JobTransportation
Seniority level- Entry level
- Full-time
- Management and Manufacturing
- Hospitality
Referrals increase your chances of interviewing at Hilton by 2x
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Kuching, Sarawak, Malaysia MYR2,500.00-MYR3,000.00 1 month ago
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#J-18808-LjbffrHotel Driver
Posted 18 days ago
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Job Description
Overview
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Driver organizes and coordinates the concierge services to ensure that each guest’s experiences a memorable stay from arrival, during the stay, through to departure in line with Hilton and hotel policies and procedures.
What will I be doing?As the Driver, you will be responsible for performing the following tasks to the highest standards:
- Actively seek verbal feedback from customers.
- Agree to and implement actions to make improvements to customer service.
- Ensure all guests receive a comfortable, safe and efficient transfer to and from their destinations.
- Positively deal with and learn from customers’ complaints and comments, following-up and providing feedback to the Front Office management.
- Make sure all customer requests and queries are responded to promptly and effectively, adhering to Hilton brand standards.
- Be proactive towards customers, assisting them with any reasonable requests, and try to see these things before the customers ask.
- Be available to assist on duty within Concierge during any busy days or special events.
- Ensure that your uniform is clean, and you are well-groomed.
- Have detailed knowledge of departmental standards and Hilton brand standards.
- Obey traffic rules while driving.
- Answer guests’ questions promptly and politely in a helpful manner.
- Develop action plans to address shortfalls in standards and identifying shortfalls before they affect customer service.
- Implement and follow through with improvements identified.
- Ensure that vehicles are kept in a clean and good state at all times.
- Drive hotel vehicles well and ensure that the vehicles are secure, and keys are kept.
- Check that all car / shuttle licenses and driver licenses are up to date and available for inspection at all times.
- Ensure service and maintenance records are kept up to date and service and maintenance of the vehicles are carried out regularly.
- Keep records of transfers, mileage and fuel purchases.
- Be well informed of any relevant changes and events in traffic regulations and schedules, and keep the Chief Concierge informed.
- Have proper control on gasoline usage.
- Understand what's going on in other departments and their implications for your own department.
- Planning ahead and ensure adequate resources are available.
- Ensure that the shift is reviewed, handovers and briefings are carried out.
- Maintain in-depth technical knowledge and skills required for the job.
- Attend and participate in regular Front Office and other related meetings.
- Carry out any other reasonable duties and responsibilities as requested by the Chief Concierge.
- Understand the goals of the hotel and the department’s role in achieving it.
- Set and agree to section objectives for self and team.
- Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
- Participate and implement sales promotions and team member incentives as per discussion with the Front Office management.
- Participate and create an environment where “everyone sells”, promoting hotel transportation.
- Follow standard operating procedures to minimize loss.
- Be actively aware of departmental financial performance.
- Regularly review individual performance against objectives and provide feedback.
- Participate in trainer programs especially those related to the industry.
- Be fully aware of and competent with accident report procedures, fire policies and procedures, and bomb procedures.
- Understand relevant health and safety legislations and their implications on the operation of the department.
- Ensure that safe and healthy working practices are implemented at all times.
- Ensure all reporting and servicing deadlines are met on a timely basis.
- Adhere to the hotel’s security and emergency policies and procedures.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
A Driver serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Maintain high customer service focus by approaching your job with the customers always in mind.
- Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
- Be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
- Good organization and coordination skills.
- Strong sense of responsibility and self-motivation.
- Patient and responsible in solving all problems.
- Able to maintain excellent relations with team members.
- Able to work under great physical and mental pressures.
- Understand basic spoken English to meet business needs.
- Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Kuching Hotel
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Transportation
Hotel Receiptionist
Posted today
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Job Description
Jawatan Kosong.
Hotel reception (1 org)
Cuti semester
Part time
Syarat permohonan:-
Perempuan
Warganegara Malaysia
Berumur 24-40 tahun
Berpengalam dalam bidang perhotelan.
Boleh mendengar arahan
Boleh bekerja dalam kumpulan
Boleh kerja jadual shif (3 shif)
Boleh bekerja pada hari cuti umum dan cuti khas.
Job Types: Full-time, Permanent
Pay: From RM1,700.00 per month
Work Location: In person
Hotel Intern
Posted today
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Job Description
Additional Information
Job Number
Job CategoryManagement Development Programs/Interns
LocationLe Meridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia, 62502
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now
Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Hotel Technician
Posted today
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Job Description
Key Responsibilities:
- Perform routine maintenance and repairs in areas such as electrical, plumbing, HVAC, carpentry, and lighting.
- Assist with the setup, installation, and repair of hotel appliances, fixtures, and equipment.
- Support renovation projects and special maintenance tasks as required.
- Maintain accurate records of maintenance activities, including work orders, service reports, and preventive maintenance logs.
- Coordinate with external contractors for specialized repairs or projects.
- Ensure all work complies with health and safety standards.
Requirements:
• Basic knowledge of HVAC systems, plumbing, electrical work, and general maintenance procedures.
• Hands-on experience using maintenance tools and equipment.
• Good physical condition, with the ability to lift heavy items, climb ladders, and perform physically demanding tasks.
• Ability to work independently and as part of a team.
• Flexible schedule with a willingness to work shifts, including weekends and holidays.
• Understanding of workplace safety and regulatory compliance.
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Hotel Manager
Posted today
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Job Responsibilities :
- Supervise all aspects of hotel operations including front desk, housekeeping, maintenance, and food and beverage services.
- Monitor employee performance and conduct regular evaluations to help improve customer service.
- Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.
- Collect payments and maintain records of budgets, funds and expenses.
- Welcome and register guests upon arrival.
- Resolve issues regarding hotel services, amenities, and policies.
- Complete and maintain any incident reports, daily activity reports, or other reports requested by the Management.
- Delegate responsibilities to staff to optimize productivity and efficiency.
- Develop knowledge, skills, and abilities of staff.
- Develop and implement effective marketing strategies to promote the hotel's services and amenities.
- Coordinate with external parties including suppliers, travel agencies, and event/conference planners.
- Inspect facilities regularly and enforce strict compliance with health and safety regulations.
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Partaking in financial activities including establishing room rates, setting budgets and assigning funds to departments.
- Ensure safety and adherence to rules and regulations.
- Develop and execute marketing strategies for promoting the hotel's convention hall, including planning and implementation of marketing campaigns to attract clients and increase bookings.
- Any other duties as and when assigned from time to time by the superior/management
Requirements :
- At least a Diploma in Business Administration, Hospitality Management or relevant field.
- Proven experience as a Hotel Manager or relevant role.
- Fluent in both Mandarin and English languages.
- In-depth knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance.
- Excellent knowledge of MS Office.
- Able to work on tight deadline.
- Proven leadership in a hospitality environment, with a track record of effectively managing teams and fostering a positive work culture.
- Able to work efficiently and swiftly to meet demands of fast-paced hospitality environment.
- Excellent communication and customer service with the ability to interact professionally with colleagues, superiors, guests, staff, and stakeholders from diverse background.
- Commitment to maintain a safe, clean, and welcoming environment for guests and staff.
- Detail-oriented with excellent organizational and time management skills.
- Able to work flexible hours, including nights, weekends, and holidays, as needed.
- Able to multi-task and work under pressure.
Job Types: Full-time, Permanent
Pay: RM4, RM6,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Genting Highlands: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- STM/STPM (Preferred)
Experience:
- Hotel Manager: 1 year (Preferred)
Language:
- Mandarin (Preferred)
Work Location: In person
Hotel Bellman
Posted today
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Job Description
HOTEL BELLMAN
Key Responsibilities:
- Greet guests at the hotel entrance or lobby with a warm, professional manner.
- Assist guests with luggage during check-in and check-out.
- Escort guests to their rooms and explain room features and amenities.
- Deliver luggage, packages, or messages to guest rooms promptly
- Maintain cleanliness and organization of the lobby and bell desk area.
- Arrange transportation for guests when requested (e.g., taxi, shuttle)
- Provide information about hotel facilities, services, and nearby attractions.
- Handle guest requests and complaints courteously and professionally.
- Assist with valet parking services (if required and licensed).
- Support other departments with errands and guest-related tasks as needed.
Qualifications:
- SPM or equivalent preferred
- Previous hospitality or customer service experience is a plus.
- Good physical condition – must be able to lift and carry luggage.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of local area, attractions, and hotel services is an advantage
Benefit:
- Staff allowance
- Attractive bonus
- KWSP, Socso
- Career Development
- Accommodation (Based on availability)
- More opportunity
Interested candidates are encouraged to send their resumes to For inquiries, whatsapp us at no call)
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM1,800.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person
Hotel Admin
Posted today
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Hotel Front Desk / Customer Service – Ipoh (Taman Jubilee)
Stable full-time job | 6 days/week, 1 off day | Day & Evening shifts (rotation)
Salary: Starting rom RM1,700 per month, based on experience and skills.
(Overtime pay, EPF, SOCSO, EIS, bonus provided)
Location: Taman Jubilee, Ipoh
About the Job
Join our friendly hotel team in Ipoh
We're looking for a reliable and customer-oriented person to handle front desk duties and admin tasks. Full training provided, with opportunities to grow.
What You'll Do
- Greet and assist guests at the front desk and online
- Answer calls, WhatsApp & online messages
- Handle bookings, check-ins, check-outs and daily job flow
- Admin tasks (records, notes, reports)
- Coordinate with housekeeping team & other staff on daily operations
Who We're Looking For
- Must be able to work weekends & public holidays
- Must be able to work both Day & Nights shifts (on rotation)
- Punctual, responsible and reliable
- Good command of English (Bahasa Malaysia an advantage)
- Comfortable with WhatsApp & simple computer use
- Hotel / hospitality experience is a plus
Why Work With Us
- Stable full-time income with overtime pay
- Friendly, supportive work environment
- Training provided — no high qualifications required
- Bonus opportunities for good performance
How to Apply
WhatsApp Angie) with the details below:
- Full name
- Age & current location
- Earliest start date
- Resume / Short summary of past jobs
Job Types: Full-time, Permanent
Pay: RM1, RM2,000.00 per month
Application Question(s):
- Are you able to work on weekends and public holidays?
- Are you able to work on both Day & Night shifts, on rotation?
- How do you travel to work?
- How would you rate your English communication skills? (Basic / Good / Excellent)
- Do you have experience in hotel/hospitality or customer service? (if yes, please explain)
- When is your earliest available start date?
Work Location: In person