88 Hotel Food jobs in Malaysia

Branch:
P-01-16, Laman Perkasa,
Jalan Forest City 5,
Pulau Satu,
81550 Gelang Patah,
Johor, Malaysia.
Skudai Branch:
No. 31 (Ground Floor), Jalan Bestari 12/2, Taman Nusa Bestari, 81300 Skudai, Johor, Malaysia.

Position Level: Manager

Qualification: Primary/Secondary School/SPM/O Level

Employment Type: Full-Time

Job Location: Johor
Other Location: Best Mart Johor Bahru

Years of Experience: 1

Monthly Salary: MYR3500

Responsibilities:

1. Manage the daily operations of the restaurant.
2. Supervise and train staff.
3. Ensure customer satisfaction and handle complaints.
4. Maintain high standards of food quality and service.

Requirements:
工作时间： 10am-10pm
工作天 ：周休一天

条件要求：
* 男/女
* 年龄25-45岁
* 马来西亚公民
* 无学历要求
* 有餐饮业经验者（至少1年以上餐饮主管经验。）
* 有责任感，懂得管理楼面团队
* 通晓基本中文，英文，马来文
* 工作态度好，无不良习惯

薪资：RM3500+

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Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in a function rooms, bars, lounges, restaurants, pool area or in-room dinning. You will:

• set or prepare the outlet ready for service including keeping assigned areas stocked with supplies
• respond to guests' needs & wants requests, e.g. food or beverage orders, serve and clear tables
• prepare itemized checks and accept payment
• answer questions, explain menu items and specials, and/or handle service recovery
• perform up-selling of F&B products to guest
• answer telephone calls and taking guest reservation
• safe food handling procedures and sanitation practices

Requirements:

• Ability to work on your feet for most of your shift
• This position is restricted to individuals with the rights to work in Malaysia

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Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality.

Department: Food & Beverage

Reports To : Outlet Manager

Job Summary: The Restaurant Captain/Bar Captain is responsible to support daily restaurant operations by supervising service staff, ensuring guest satisfaction, and coordinating with relevant departments to maintain service and facility standards.

Key Responsibilities:

• Make sure that the guest is greeted and served promptly and to the required standard.

• Assists the Outlet Manager and their subordinates with the daily operation of the room and staff supervision.

• Oversees activity of Waiters/Waitresses / Trainees and ensures maximum service is extended to the guests in their assigned station.

• Handles minor complaints and report them to the Assistant Manager or Manager for proper action.

• Ensures smooth co-operation between the Restaurant, the Kitchen and the Stewarding.

• Checks maintenance schedule and follows-up on job orders to be completed.

Skills and Qualification :

• Diploma in Tourism/ Hospitality/ Hotel Management or any relevant certificate.

• Good command in writing & speaking English. Able to speak other languages will be an added advantage.

• Minimum 2 years experiences in similar position.

• Full and comprehensive working knowledge of all areas within the Food and Beverage Division

• Outgoing and people oriented, motivator with effective human relations skills, team builder, Self-starter.

• Cooperative, adaptable, flexibility in working hours, good interpersonal skills.

• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

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Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters. Located at the heart of the Kuala Lumpur city Centre,

Traders Hotel by Shangri-La

is looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality. Department:

Food & Beverage Reports To

:

Outlet Manager Job Summary:

The

Restaurant Captain/Bar Captain

is responsible to support daily restaurant operations by supervising service staff, ensuring guest satisfaction, and coordinating with relevant departments to maintain service and facility standards. Key Responsibilities: Make sure that the guest is greeted and served promptly and to the required standard.

Assists the Outlet Manager and their subordinates with the daily operation of the room and staff supervision.

Oversees activity of Waiters/Waitresses / Trainees and ensures maximum service is extended to the guests in their assigned station.

Handles minor complaints and report them to the Assistant Manager or Manager for proper action.

Ensures smooth co-operation between the Restaurant, the Kitchen and the Stewarding.

Checks maintenance schedule and follows-up on job orders to be completed.

Skills and Qualification : Diploma in Tourism/ Hospitality/ Hotel Management or any relevant certificate.

Good command in writing & speaking English. Able to speak other languages will be an added advantage.

Minimum 2 years experiences in similar position.

Full and comprehensive working knowledge of all areas within the Food and Beverage Division

Outgoing and people oriented, motivator with effective human relations skills, team builder, Self-starter.

Cooperative, adaptable, flexibility in working hours, good interpersonal skills.

Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

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• Greet guests in a friendly and professional manner.

• Take food and beverage orders accurately and efficiently.

• Serve food and drinks to guests following company standards.

• Clear and reset tables between guests.

• Assist in preparing simple food and beverages when required.

• Ensure the cleanliness of the dining area, service stations, and related areas.

• Handle guest complaints or queries professionally and report them to management if needed.

• Maintain stock levels and inform the supervisor of any shortages.

• Adhere to all health and safety and food hygiene regulations.

• Work as part of a team to ensure smooth operation of the F&B outlet.

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Do you know Club Med?
We have nearly 70 resorts, open in summer and winter, in 26 countries.We offer high-end vacations in the mountains and by the sea. Our customers are looking for happiness and freedom.
Why are you reading this job offer? Because you want to become an actor of this little extra that makes all our difference. You have human and professional skills that are in demand.
We offer you the opportunity to develop and evolve very quickly by joining our brilliant teams.You will be able to travel around the world.

Your working environment
Each Resort has several restaurants and bars, both event-based and more intimate, serving our Premium All Inclusive offer. From buffets to plated service, from show cooking experiences to numerous festive events, you will have no shortage of opportunities to express your know-how and creativity while enriching yourself with all our facets. Our refined offer is based on 5 pillars: creating memorable experiences, surprising with a multitude of conceptual catering spaces, working for the well-being of everyone (including your own), playing on the emotions and senses through the staging, all in a fun and relaxed atmosphere.

You are
- Sociable, you know how to connect with our guests and build a trusting relationship.
- Efficient, you know how to manage priorities and ensure timely service.
- Attentive, you ensure each guest receives personalised service.

You will
- Ensure the quality of the Food & Beverage service, implementation of and adherence to standards across the services within the scope of their responsibility (kitchen, bar, restaurant, steward and wine advisor services)
- Ensure consistency in the guest offering (guest experience, personalisation, handling of complaints, etc.) in line with Club Med standards
- Develop budget targets, and implement action plans to ensure achieving set targets
- Manage, supervise and assist teams in terms of development and achieving qualitative and quantitative results
- Ensure adherence to legal and commercial sales procedures in the resort and the appropriation thereof by the teams
- Guarantee the quality of services, compliance with Club Med health and safety rules as well as that the maintenance of the resort's assets

Joining our teams is also a unique opportunity to live and work with people from all walks of life, in the most Instagrammable locations in the world.
You'll create a golden experience on your resume, within a company that accompanies you and trains you continuously to help you become the best version of yourself.

By becoming a G.O Food & Beverage Manager, you will be able to benefit from the infrastructures and activities offered by Club Med. If you feel like it, you can even go on stage to show your talents!

So, ready to join us? Your future starts here…

All our positions are open to people with disabilities.

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Join to apply for the Food & Beverage Manager role at Hilton

1 day ago Be among the first 25 applicants

Join to apply for the Food & Beverage Manager role at Hilton

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing.

What will I be doing?

• Ensure that each restaurant; bars and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre.
• Ensure that each venue is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved.
• Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives.
• Provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate.
• Ensure that supplier liaison with the Purchasing Officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives.
• Monitor all costs and recommend measures to control them.
• Ensure that the department operational budget is strictly adhered to.
• Ensure that all outlets and banquets are managed efficiently according to the established concept statements.
• Closely monitor productivity levels through productivity schedules in each outlet and take immediate corrective action if necessary.
• Monitor and control vacation planning for the department.
• Monitor, control and minimize overtime for the department.
• Ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual.
• Maintain and amend where appropriate all SOPs in line with company brand standards and outlet requirements.
• Work with the Outlet Managers, Banquet Service Managers and all respective Chef de Cuisines to take corrective action where necessary.
• Handle all guest feedback, requests and enquiries on food, beverages and services, adhering to established and clearly defined procedures and protocols.
• Take personal responsibility for maintaining and revising the policies and procedures manual associated with the department and inter dependent departments to ensure no ambiguity.
• Establish a rapport with guests; maintaining good customer relationship.
• Coordinate the formulation of the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers.
• Ensure that all Food & Beverage forms and reports are completed and forwarded to the relevant office in a professional and timely manner.
• Conduct monthly departmental meetings and daily operations briefings with Outlet Managers.
• Maintain good working relationships with colleagues and all other departments.
• Have complete understanding of the team member handbook and ensure that team members adhere to the regulations contained within.
• Train and develop Outlet Managers so that they are able to operate independently within their own profit centres.
• Ensure that each Outlet Manager plans and implements effective training programs for their team members with the Training Manager and Departmental Trainers.
• Develop F&B marketing activities and promotions in close cooperation with Outlet Managers, the Executive Chef and the Marketing Communications Manager.
• Conduct annual PDR for direct reports and ensure process is followed through by all Outlet Managers.
• Ensure that all team members report for duty punctually wearing the correct uniform and name badge at all times.
• Have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety.
• Be the key person in driving the hotel’s Food Safety Management System (FSMS).
• Ensure that one of the key responsibilities of all direct reports is to focus on the 9 high risk policies as well as to give Health and Safety compliance top priority.
• Ensure that full compliance is maintained in all aspects of Health and Safety within the hotel and any identified shortfalls are addressed with due priority.
• Assist in the building of an efficient team of team members by taking an active interest in their welfare, safety and development.
• Ensure that all team members provide courteous and professional service at all times.
• Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.
• Ensure that all team members have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety.
• Carry out bi-yearly inventory of operating equipment.
• Adhere to the hotel’s security and emergency policies and procedures.
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
  
  
  

What are we looking for?

• At least 5 years leadership track record in a 5-star category hotel FB operation, preferably resort background
• Previous resort background is required to fulfil the role, island experience is preferred
• Good command in English, both verbal and written to meet business needs.
• Work experience in similar capacity with international chain is an advantage
• Good working knowledge of PL, forecasting, menu engineering and FB cost components.
• Familiar with POS system set up, inventory management and FB reservation system.
• Relevant South-East Asia culinary knowledge as well as understanding of international FB scene and trends.
• Pre-opening experience in leadership role is required
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Key strengths (under the 9 competencies) in people management communication and planning.
• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction.
• Considerable skill in math and algebraic equations using percentages.
• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect.
• Able to work under pressure and deal with stressful situations during busy periods.
• Able to walk, stand, and /or bend continuously to perform essential job functions.
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Burau Bay Langkawi

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Food and Beverage

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

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Job Responsibilities

• Assists in developing, planning, and ensuring the implementation of service standards in the restaurant.
• Continuously suggests and assists in developing new concepts.
• Maintains complete knowledge of the features, services, rates, and promotions at the restaurant and at the hotel.
• Attends communication meetings with all restaurant team members as well as other F&B Team members.
• Assists in clearing and setting tables.
• Greets guests.
• Takes guest orders.
• Responds promptly to guest concerns.
• Recognizes employees’ feedback on operations and any factors affecting their roles.
• Analyzes the restaurant revenue trends.
• Assists in outlet training.
• Maintains the highest standard of professionalism, ethics, and attitude towards clients and colleagues.
• Develops strong, productive, professional relationships with internal and external guests.
• Maintains per level of equipment and supplies.
• Establishes proper feedback and reporting lines with hierarchy within and outside own department.

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**Additional Information**
**Job Number** 25134601
**Job Category** Food and Beverage & Culinary
**Location** Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia, 22300VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.