788 Hotel Concierge jobs in Malaysia

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Hello Dental Clinic Sunway Velocity
Jalan Shelley, Sunway Velocity

Responsibilities:

Customer Service:

• Welcoming patients and handling their concerns professionally and warmly.
• Answering calls, managing patient records, and coordinating with the clinical team.

Scheduling & Appointments:

• Managing calendars, sending reminders, and coordinating follow-ups.

Insurance & Billing:

• Verifying insurance, providing cost estimates, and processing payments.

Records & Documentation:

• Keeping accurate, up-to-date, and confidential patient files.

Team Coordination:

• Ensuring smooth patient flow and timely care with the dental team.

Admin & Office Management:

• Organizing front office, managing mail, and tracking inventory.

Who We’re Looking For:

• Minimum education: A-Level/O Level, Matriculation, Diploma or Degree.
• At least 2 years of working experience in customer service or front desk.
• Strong in English; Mandarin proficiency is an added advantage.
• Able to work weekends and shift basis.
• Positive learning attitude & a great team player.

Working Hours:

• Weekdays: 9:30am–6:30pm / 12pm–9pm
• Weekends: 9am–6pm

Benefits:

• EPF, SOCSO, EIS.
• Medical and Annual Leave.
• Performance Bonus.
• Full Training Provided.

Apply Now!

• Email your resume to:
• WhatsApp:
• We’re looking for someone who loves people, enjoys a fast-paced environment, and takes pride in their work. Come grow with us!

This job involves greeting and assisting customers at the front desk of a flagship location. It offers additional travel allowances, full training, and opportunities for career growth in a supportive and fun environment.

Salary: RM 2200 - RM 2800

Maintaining strong customer relationships is essential for successful business. This role ensures customers receive a warm welcome, assistance with inquiries, and payment transactions.

Benefits include:

• Additional Monthly Travel Allowances & Free Parking
• Full Job Training
• EPF & SOCSO contributions
• Good Work Culture and Fun Environment
• Career and Leadership Opportunities

Responsibilities:

• Welcome customers
• Provide information about services
• Manage cashier, booking, and sales transactions
• Maintain cleanliness of the venue
• Provide administrative support as needed

Basic communication skills are required. Full training will be provided regardless of background or experience. If you're passionate about learning, we want to teach you!

Monday-Friday: 4pm-12am
Saturday, Sunday, Public Holidays: 12pm-12am

45 hours/week, 5 days, 2 days off
Monday-Friday: 3.30pm-12.30am (with 1-hour break)
Weekends/Public Holidays: 11.30am-12.30am (with 2.5-hour break)

• Customer Service
• Cashiering

• Be part of Malaysia's first all Electrical Karting experience
• Spacious and free parking
• Positive work culture emphasizing passion and teamwork
• Full job training provided
• Opportunity to be part of a startup's core team

Founded and driven by Malaysian racing driver Weiron Tan, EVOLT KARTING embodies passion and excellence in racing and customer experience. Weiron's achievements include racing in the World Endurance Championship and F1 development programs. Join us and be part of this exciting journey!

This job is Customer Service - Front Desk at Evolt Karting in Johor. You might like this job because: Fun working environment, free karting, monthly incentives, career growth, and more perks!

Evolt Karting, the No.1 Indoor Electric Karting Centre in Malaysia is expanding and we are extremely excited for you to join us at our new branch in Johor! Are you looking for a job filled with fun, passion, teamwork, and an amazing atmosphere? Look no further and join our ever growing family!

Job Benefits:

Free Karting during Staff-Runs.

Monthly Staff Incentives and Rewards.

OT Payments provided and Extra during National Public Holidays.

Yearly Increments, Incentives & Bonus Structure.

Career Development and Leadership Opportunities.

Jobscope (Full Training Provided):
- Ensure guests is having a great experience by being welcoming and polite.
- Welcome customers.
- Provide general information about our services.
- Dispatch the calls when required.
- Manage the cashier and sales transactions.
- Ensure the venue is neat, clean, and tidy.
- Provide secretarial and administrative support if and when required.

- SPM Holders and Fresh Graduates are welcome to apply!
- Good Communication (energetic & friendly), Hardworking (proactive & helpful), has Integrity (honest & responsible), highly committed to the job and able to work as a Team.

- Able to work on Weekends with 6 Working Days and 1 Offday per week (Shift and Rotation based with 45 hours per week).

- We require at least a decent level of communication and will provide you with full job training regardless of your knowledge, education, background or experience! If you have the passion to learn, we have the passion to teach!

Work Schedule: Monday-Sunday (45 hours of work per week with 6 Days of Work and 1 Day off).
Work Time: Day Shift at 9.30am-6.00pm (1 hour break) & Evening Shift at 4.00pm-12.30am (1 hour break).

Customer Service

Cashiering

Retail Operations

Be part of the pioneering team of the first ever all Electrical Karting experience in Malaysia!

Ample and spacious parking space for everyone! Leave your worries of finding parking, behind!

We believe in passion, teamwork, and never leaving another person behind! We are all in this together, and will succeed as one!

We wil provide you with full job training regardless of your knowledge. If you have the passion to learn, we have the passion to teach!

We are a new startup which means you will be part of the core team in this Company, where endless opportunities awaits!

We believe that a strong foundation starts from team work and helping each other!

EVOLT KARTING is founded and is fuelled by the inexhaustible passion of decorated Malaysian international racing driver - Weiron Tan. Former Audi Sport Asia works driver, World Endurance Championship (WEC) race winner, and former Caterham F1 Junior Development driver, Weiron has more than earned his stripes in the field, a man determined to push his limits and boundaries in chasing the next racing high.It is this.

• Full-time

We are Malayan Flour Mills Berhad, an established billions ringgit public listed food manufacturing company. We aspire to be a leading food manufacturing enterprise in the region and have diversified into flour milling, sale of raw materials, and integrated poultry business. With over 50 years of experience and a workforce of over 2600 in Malaysia and Vietnam, we are expanding and seeking talented individuals to join our team.

1. Front Desk Services: Perform all reception duties, attend to visitors and customers professionally, handle inquiries, and direct them to relevant departments.
2. PABX Telephone System: Operate and manage the PABX system, redirect calls courteously, and handle customer inquiries efficiently (minimum answer time of 3 rings).
3. Meeting Room Booking & Office Equipment: Assist in coordinating meeting room bookings, maintain records of office equipment, ensure cleanliness of meeting rooms and reception area, and handle courier services including outgoing/incoming couriers, invoice verification, and reporting.
4. Hotel & Air Ticket Bookings: Coordinate hotel and air ticket reservations, manage bookings, amendments, cancellations, and maintain related records. Provide confirmation updates to departments.
5. Clerical Support: Perform clerical tasks such as typing, photocopying, filing, updating directories, etc.

- 1-2 years of relevant experience.

TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Front Desk Ambassador role at TDCX

TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

Join to apply for the Front Desk Ambassador role at TDCX

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

• Manage the front desk and office administration task
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Attend to all incoming and outgoing official telephone calls, visitors, receive mails, documents and handle courier services
• Perform general administrative duties inclusive i.e.inventory list for pantry supplies, orgnisation of meeting rooms.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Keep inventory of building maintenance repai/replace items and liaise with building maintenance/vendors.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any fields.
• Preferable with 2 years of working experience in the related field is required for this position.
• Able to work independently with minimal supervision
• Possess good telephone etiquette and pleasant disposition and personality, committed and with good work ethics.
• Must be team oriented and good communication skills.
• Must have the ability to manage multiple priority efforts and ensure that quality assurance standards are followed.
• Excellent verbal and written communication skills in English and the language of supporting market

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at TDCX by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Front Desk Associate role at Renaissance Hotels

1 week ago Be among the first 25 applicants

Join to apply for the Front Desk Associate role at Renaissance Hotels

Additional Information

Job Number 25117386

Job Category Rooms & Guest Services Operations

Location Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Hospitality

Referrals increase your chances of interviewing at Renaissance Hotels by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

This job is an exciting opportunity as a Front Desk Officer at a digital property management company. You might like this job because you'll handle guest reservations, ensure smooth check-ins, and optimize experiences, all while being the go-to person for guests!

As a Front Desk Officer in a digital property management company specializing in digital property management, you will be responsible for reservation management to enhance guest experience, communicate and coordinate bookings. Your detailed responsibilities will include:

Reservation Management

• Handle Bookings: Manage all incoming booking inquiries across platforms such as Airbnb, Booking.com, Vrbo, and the company website.
• Reservation Accuracy: Ensure 100% accurate data entry of reservations into the Property Management System (PMS) to prevent discrepancies.
• Calendar Synchronization: Maintain synchronized availability calendars across all platforms to prevent overbooking.
• Policy Adherence: Process 100% of cancellations, refunds, and booking changes in accordance with company policies.

Guest Communication

• Primary Contact: Serve as the main point of contact for guests before, during, and after their stay.
• Personalized Instructions: Provide detailed check-in/out instructions tailored to each property.
• Complaint Resolution: Address 100% of guest concerns, complaints, and special requests efficiently and professionally.

Coordination with Operations Team

• Operational Alignment: Ensure that all booking information is accurately entered into the PMS, allowing the operations team to access real-time schedules.
• Special Requirements: Communicate any special guest requirements, such as early check-ins or late check-outs, directly to the operations team when necessary.
• Urgent Requests: Coordinate promptly on urgent guest needs during their stay.

Sales and Revenue Management

• Revenue Optimization: Monitor booking patterns and collaborate with the marketing team to introduce targeted promotions during low-demand periods.
• Upselling Opportunities: Promote additional services such as shuttle services, breakfast packages, and extended stays.

Crisis Management

• Alternative Arrangements: Arrange alternative accommodations for overbooked guests or cancellations due to property issues.
• Emergency Protocols: Implement and adhere to clear communication and action plans during crises.
• Guest Satisfaction: Ensure trust and satisfaction by handling emergencies empathetically.

Review Management and Analytics

• Feedback Collection: Actively encourage guests to leave reviews post-stay.
• Trend Analysis: Analyze guest reviews and booking patterns to identify areas for improvement and inform strategies.

Reporting and Analytics

• Comprehensive Reporting: Submit detailed monthly reports on occupancy, revenue, guest feedback, and team performance by the 5th of each month.
• Data-Driven Decisions: Utilize analytics to recommend property and process enhancements.

Collaboration with Marketing Team

• Feedback Integration: Provide guest insights to refine marketing strategies.
• Promotional Campaigns: Support the implementation of campaigns targeting low-demand periods.

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math, and computers
• Flexibility - night, weekend, and holiday shifts are all part of the job
• Experience - ideally you’ll have spent at least one year in a front desk or guest service position
• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

Communication

Verbal Communication Skills

Problem Solving

Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.

Your task achievement will be rewarded with Incentives, Commissions, and Performance Bonus!

Our companies organises company dinners, trips, and social events.

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.

YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday.

We want you to grow. We provide training fund to make sure you achieve your maximum potential.

Welcome to FIVE SENSES, where we transform your stay into an extraordinary sensory journey. Owned by WIT Ventures Sdn Bhd, a leading hospitality manager and property technology company based in Malaysia, FIVE SENSES is dedicated to providing an exceptional experience that delights all your senses.At FIVE SENSES, we believe that true hospitality goes beyond providing a place to stay—it’s about creating moments that.

• Manage to restrain patients (cats and dogs)
• Clean and maintain the hygiene of the practice in general

• Animal lover
• Fresh graduates are welcome to apply
• Proficient in English, Malay, and Mandarin
• Benefits include EPF, SOCSO, annual leave, and medical benefits
• Work environment with experienced Veterinarians, Vet Nurses, and Vet Assistants

Primary/Secondary School/SPM/'O' Level, Higher Secondary/STPM/'A' Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma

Every detail of the challenges faced by our furry friends is important. We provide methodical diagnostics and recommendations for the right treatment. Pet First Veterinary Centre is committed to delivering the best veterinary expertise to support you and your pets.

| Location

Whether you’ve just graduated or have years of experience, this is a firm where you can learn and grow.

It’s the PwC experience that stays with you as you build strong networks and make lasting friendships. Be part of a larger team as we work together, drawing on everyone's knowledge and skills to reimagine the possible.

Join PwC today for the experience that stays with you.

Line of Service : Internal Firm Services

Industry/Sector : Not Applicable

Specialism : IFS - Operations

Management Level : Administrative

Job Description & Summary

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Learn about business needs are changing and consider the impact on services provided.
• Take action to stay current with new and evolving technology.
• Handle, manipulate and analyse data and information responsibly.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Anticipate the needs of others and take appropriate action.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm's code of ethics and business conduct.

As a Front Desk, you would:

• Attend to visitors by greeting them, directing them to destinations, directing calls to relevant parties, and relaying messages if necessary.
• Deal with inquiries on the phone.
• Develop basic/good working relationships with clients and visitors.
• Maintain professional appearance and behaviour when attending to the general public and clients.
• Specific tasks for phone operators:
• Use the telephone switchboard and database of telephone information quickly and efficiently.
• Transfer and direct incoming calls using our telephone system and database for information access.
• Take messages and relay written and/or verbal messages to correct PwC staff quickly.
• Keep updated on the firm's service offerings in order to respond and provide callers with correct information.

Preferred skills

• Good communication skills, and professional appearance and behaviour.
• 1-3 years of experience in a phone operator role. Experience in corporate organisation is preferred.
• Good oral and written communication skills (including English language).
• Customer service oriented.
• Interpersonal and team working skills, professional personal presentation, attention to detail, reliable, proactive and demonstrates initiative, able to work in a stressful environment.

Education

Degrees/Field of Study required: Not specified.

Degrees/Field of Study preferred: Not specified.

Certifications

Not specified.

Required Skills

Not specified.

Optional Skills

Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Change Management, Clerical Support, Collaborative Forecasting, Communication, Customer Relationship Management, Customer Service Excellence, Data Entry, Deployment Coordination, Digital Development, Document Scanning, and more.

Desired Languages

Not specified.

Travel Requirements

Not Specified.

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date

Not specified.