68 Hospitality jobs in Georgetown

Apply locations: Springville Commercial Centre | Time type: Full time | Posted on: Posted Yesterday | Job requisition id: JR

We continuously innovate to transform our financial services landscape—making banking better and easier. Join us at AFFIN, where open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

• To provide frontline service to customers.
• To deliver quality customer service in accordance with Bank's internal policies.
• To perform back office functions as well as rendering customer service support.
• To contribute towards branch's deposit growth and cross-selling Deposit / Investment / Bancassurance / Banca Takaful products.

• Take proactive actions to prevent fraud and losses (internal & external).
• Contribute to deposit growth by soliciting new accounts.
• Assist in managing cost control for the branch as per approved budget.

• Perform daily branch activities in accordance with Bank's internal policies & regulatory requirements.
• Effective cash handling and ensure Mid Day and End of Day cash balancing are performed in accordance with procedures.
• Ensure accuracy in day-end balancing within a reasonable time.
• Compliance to individual teller/drawer limit.
• Compliance with Bank's standard average serving time and average waiting time.
• Daily vouchers bundling and cross-checking of vouchers at the end of day.
• Ensure compliance with regulatory requirements such as FSA, iFSA, PDPA, AMLA, PCT, FEA, FATCA, CRS, etc.
• Ensure satisfactory audit rating and resolve issues within the specified timeframe.
• Perform filing, printing daily reports, bundling vouchers, submission of documents via DIS, and prepare monthly reports.

• Ensure efficient customer service level to meet SLA and alleviate customer complaints.
• Ensure accuracy and error-free service delivery.
• Attend to customer inquiries/complaints immediately and adhere to escalation procedures.
• Maintain good rapport with internal and external customers.

• Resource management such as annual leave, attendance, and branch meetings.
• Participate in staff development, including SOJT/coaching.

• Manage ad-hoc assignments from management.
• Participate in CSR activities.
• Ensure cleanliness of the bank's premises & SSL area.
• Relief duties as required, ensuring compliance with onboarding policies for new accounts.

• Participate in branch events and training on compliance, regulatory, product knowledge, and personal development.
• Embed AFFINBANK’s DNA and uphold teamwork.

People are the heart of AFFIN BANK. We foster a positive and supportive environment that promotes personal growth and community involvement.

Join AFFIN as we evolve into a future-ready financial institution, embracing innovation and technology to deliver outstanding customer service. Explore opportunities and make a real impact on the future of finance. Be part of our journey today!

"Always About You"

At AFFIN, we strive to connect with our customers to understand their changing needs. Our tagline reflects our commitment to loyalty and innovation. Our people are central to our customer-centric culture, focusing on stakeholders’ needs and embracing digital transformation to provide unrivaled service.

• Accurate data entry of runsheet information into UNIBIS.
• Escalation of runsheets to the onshore team as per SOPs
• Respond to queries for information and access relevant files
• Proactively communicate with customer via email
• Keeping sensitive customer or company information confidential
• Filing and data base maintenance
• Explore process improvement through Continuous Improvement initiative
  
  

• Organized and detailed oriented
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work with others in a collaborative team environment as well as independently.
• Skills focussed on the ability to address/solve problems quickly and efficiently
• Typing speed and accuracy
• Proficiency in both spoken and written English
• Customer orientated, good people skills and able to work with people at all levels.
• Fresh Graduates are welcome to apply.
  
  

Responsibilities:

1. Act as the key window toward customer for Feedback, Quotation and Order Management.

2. Accepting customer PO and process it accordingly on time. Work with internal team deliver out the order as per customer requirements.

3. Assist reporting Manager to process RFQ with the objective Quote to Win.

4. Work proactive to accomplish assigned KPIs which included but not limited to:

· On time delivery of order

· Quotation Winning Rate

· Customer Liability Management

· Revenue growth of assigned account.

5. Generate and publish report on time.

6. Work with team member and other functional team to fulfill customer requirement.

7. Prepare sales kit or presentation slides when required.

Requirements:

1. Bachelor's Degree in Business Studies/Administration/Management, Commerce, Economics, Marketing or equivalent. Diploma with similar working experience are also welcome

2. Possess good cross functions co-ordination skills to execute assigned task.

3. Good inter person communication ability.

4. Able to do a good presentation and conclude it with a good summary.

5. Able to work independently with minimum supervisory.

6. Experiences in Electronic Manufacturing Industry is an added advantages.

7. Experiences in Logistic flow will be an added advantages.

8. Competence with Microsoft Office Tools. Excel and PowerPoint.

9. Good competency in English - Written and Oral. Knowhow on other languages is an added advantages.

For job application, kindly register an account and fill up your personal details by using the below link,

oppneleave.opulent-group.com/TimeSolution/recruit/JobListing.aspx?

Thanks.

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Job Summary

Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.

• May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
• May Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics.
• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
• Maintains and updates electronic and/or hard copy records as required.
• Other duties as assigned.
  
  

• May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
• May Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics.
• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
• Maintains and updates electronic and/or hard copy records as required.
• Other duties as assigned.
  
  

• Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution.
• Completes complex assignments requiring significant judgment, initiative and problem solving skills.
• Work is performed under minimal guidance and assigned in the form of desired expectations. Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.
• Collaboration with internal or external contacts. May participate on teams for special assignments. Responds to requests from senior management, internal and/or external contacts.
• Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time.
  
  

• Typically requires a minimum of five years of related experience.
  
  

• High School Diploma or equivalent
  
  

• Must have computer, email, phone, communication and problem solving skills.
• Must be able to multi-task and work in a fast paced environment.
• May require fluency in more than one language.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Technology, Information and Internet

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Bandar Prai (Mukim 1A), Penang, Malaysia MYR2,500.00-MYR5, hours ago

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Join to apply for the Customer Service Representative role at LAZ Parking

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Join to apply for the Customer Service Representative role at LAZ Parking

This range is provided by LAZ Parking. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.00/hr - $9.00/hr

What's in it for you?

• 15/hour
• 300 bonus for 80 hours worked!
• Flexible Schedule- we are looking for AM, PM and Overnight shifts
• Growth Opportunities
• Pay Activ– On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training
• Free company uniform
  
  

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program
  
  

• 401(k) with Employer Match
• Medical, dental, vision – 3 plan options!
  
  

• Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Proficient in basic computer skills in the parking revenue control system
• Able to work with or without supervision
• Able to communicate professionally and effectively.
• Open to feedback, differing opinions and other points of view.
• Timely and demonstrates sense of urgency.
• Excellent team building and interpersonal skills.
• A team player and can help motivate your team.
  
  

• Greet customer by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
• Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.
• Assist with cashiering functions as needed.
• Oversee general maintenance of the garage – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
• Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
• Complete other related duties as assigned.
  
  

• High school diploma or GED preferred but not required.
  
  

• Strong customer service experience.
• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.
  
  

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
  
  

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other

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Bandar Prai (Mukim 1A), Penang, Malaysia 1 year ago

Georgetown, Penang, Malaysia 5 months ago

Kulim, Kedah, Malaysia
MYR1,000.00
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MYR1,000.00
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George Town, Penang, Malaysia 20 hours ago

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What You’ll Be Doing

• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.

• Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.

• Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge

• Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.

What We Are Looking For

• Diploma or Degree in any fields.

• Experience in customer service (order management) or buyer from manufacturing industry is a plus.

• Possess excellent communication and interpersonal skills in English.

• Proficient with Microsoft office software’s, especially for Excel (Pivot, VLOOKUP).

• Customer-service oriented, analytical and problem-solving mindset.

• Self-motivated and ability to prioritize tasks with sense of urgency.

• Fresh graduates are welcomed to apply .

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical Insurance

• Life Insurance

• Year-end bonus

• Performance Bonus

• 5-Day Work Week

• Growth Opportunities

• And more!

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at .

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at .

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