5,156 Hong Leong Bank jobs in Malaysia

RESPONSIBILITIES

• Attend Front Office Operations such as being a Front-line Cashier, administrative work-related to bank reconciliation and support backend issuance of CODA receipts.
• Attend inbound calls and provide excellent services to meet Customer's expectations, handle administrative work related to inquiries from the department's email boxes / company's WhatsApp.
• To promote company mobile app to non-app users and to increase the number of FPX transactions, promote insurance service and CRM during inbound calls.
• To cross-selling on CED's products such as CRM and Insurance

REQUIREMENTS

• Min Diploma/Degree in any field
• Min 1 -5 years of working experience in similar role, preferably from banking industry
• Strong attention to detail and accuracy especially when handling cash and transactions
• Willing to learn and a great team player
• Good communication and interpersonal skills.
• Well versed in English and Bahasa Malaysia.

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Benefits:

• Additional leave
• Dental insurance
• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Application Question(s):

• Do you convenience to work at Bandar Utama, Petaling Jaya?
• What is your expected salary?

Experience:

• bank teller: 1 year (Preferred)

Work Location: In person

• Interact with customer face to face to receive&process all of Ria products such as money transfer,money order,selling&buying foreign currency.
• Accurately verify/enter customer information in systems provided.
• Courteously assist customers with various inquiries such as question about our services, cancellations/ other Ria locations.
• Recognize problem,issues/complaints during queries & propose solutions or escalate to HQ.
• Keep up to date with Ria products & services.
• Cash management (cashier)
• Prepare daily transaction report.
• Perform other duties as assigned/ requested by seniors staff& superior/manager.

Job Type: Full-time

Pay: RM1, RM2,000.00 per month

Benefits:

• Additional leave
• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion

Work Location: In person

Responsibilities

• Able to handle customer inquiries through chat and call
• Positive attitude and good teamwork

• Good communication skills (Malay, English, Mandarin preferred). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Computer literate (basic Excel, Shopee/TikTok system advantage)
• Willing to work full-time in office

Infinity Group of Companies – Perai, Penang

Infinity Logistics & Transport Sdn Bhd are a leading logistics provider in Malaysia with a strong presence across Southeast Asia and 15+ countries . Our services include Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services .

• Top 5 Global Flexitank Producer
• Largest Malaysia-Thailand Landbridge Service Provider
• Major NVOCC Player in Port Klang
• Leading 20’ High Cube Container Operator in SEA

• Manage the entire shipment fulfillment process , including import and export documentation , from job receipt to shipment tracking and ensuring timely delivery.
• Communicate regularly with customers to provide shipment status updates and address inquiries.
• Handle and resolve complex issues such as shipment delays, cargo damage , or customs-related problems to ensure high levels of customer satisfaction.
• Coordinate with internal divisions and external vendors for customs clearance, and work closely with the operations team, haulage providers , or transporters to ensure timely and efficient shipment delivery.

• At least Diploma in Logistics, Shipping, International Business or related field.
• At least 2 years of working experience in import and export customer service.
• Strong attention to detail .
• Mandarin speakers to effectively communicate with Mandarin-speaking clients.
• Good communication skills in English, Bahasa Melayu and Mandarin .
• Ability to work independently with minimal supervision .

About the role

Join the customer service team at KUANG YEE IMAGE PRESS SDN BHD 's as a full-time Customer Service representative. Based in Nibong Tebal, Penang, this role will see you interacting with customers, handling queries and ensuring a high level of service and satisfaction.

• Responding to customer inquiries via phone, email, and online chat in a timely and professional manner
• Providing accurate information about products, services, and company policies
• Resolving customer complaints and concerns effectively
• Documenting customer interactions and following up as needed
• Collaborating with other departments to ensure a seamless customer experience
• Identifying opportunities to improve customer service processes and procedures

• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and critical thinking abilities to handle customer queries efficiently
• Familiarity with customer service best practices and a commitment to providing exceptional service
• Proficient in English and the local language, with the ability to communicate clearly and effectively
• Enthusiasm for working in a fast-paced, dynamic environment
• Previous experience in a customer-facing role is preferred

• EPF, SOCSO, EIS
• Annual performance bonus
• Training & career advancement opportunities

About the role

Hygiene World Sdn Bhd, based in Alor Setar, is an established hygiene product supplier serving B2B and B2C clients. We are looking for a friendly, proactive, and motivated Customer Service Executive to be the first point of contact for our customers — handling enquiries, preparing quotations, and making every interaction a great experience.

• Handle customer enquiries via phone, walk-ins, WhatsApp, and online platforms
• Conduct telemarketing and follow-up calls to new and existing customers
• Prepare quotations, bills, and invoices accurately and promptly
• Confidently present and promote company products to customers
• Maintain and update customer records in the system
• Create simple marketing visuals using Canva, when required
• Use Microsoft Office for reports, quotations, and administrative tasks
• Work independently with minimal supervision while maintaining accuracy
• Continuously improve product knowledge and stay passionate about company offerings

• Minimum Diploma, preferably in Marketing, Business, or a related field
• 1–2 years experience in customer service, telemarketing, or admin support
• Fresh graduates with strong communication skills are welcome to apply
• Fluent in English, Bahasa Malaysia, and Mandarin (spoken & written)

• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and Canva
• Detail-oriented, fast, and accurate
• Able to multitask and work independently
• Friendly, professional, persuasive, and eager to learn

• Salary: RM 2,000 and above (based on experience & skills)
• Annual Company Dinner
• Company Trip
• Positive & supportive team culture

Rest Day: Friday and Alternate Saturday

If you are passionate about customer service and eager to join a dynamic and growing organization, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application.

Overview

Customer Service Executive – Petaling Jaya, Malaysia

Are you a people person with a passion for helping others?

Do you thrive in a fast-paced, dynamic environment?

This is your chance to shine!

• Be the voice of top global brands
• Handle customer inquiries via chat, email & calls
• Provide top-notch support with a smile
• Work in a fun, multicultural team

Good command of English & Bahasa Malaysia

Fresh grads are welcome!

Willing to work on rotational shifts

• Competitive salary
• EPF + SOCSO + Medical Insurance
• Paid training & career growth
• Friendly & supportive work culture

Let’s build your career together

Responsibilities

• Receive and process Customer PO daily; ensure completion on time.
• Check customer PO error list, rectify and revalidate the PO once errors are cleared.
• Handle day-to-day customer requirements (e.g., rescheduling, cancellations, cargo damage, shipment arrangement).
• Handle customer requests and complaints; provide solutions to customer.
• Communicate with internal sections to fulfill customer requirements.
• Operations process improvement to minimize manual task handling.
• Accept and adapt to operations changes internally and externally.

We’re Hiring – Customer Service (Logistics & Freight Forwarding)
Location: Port Selangor, Malaysia

What you’ll do:

Be the first point of contact for customers

Manage shipments, documentation, and tracking

Provide real-time solutions for client satisfaction

Collaborate across teams to streamline operations

What we’re looking for:

2–3 years’ experience in logistics/supply chain customer service

Knowledge of import/export operations & NVOCC

Skilled in TMS, ERP, CRM, & MS Office

Strong accuracy, detail orientation, and problem-solving