13 Hindi Translator jobs in Malaysia

Crypto.com is a leading fintech company looking for a Language Quality Specialist to join our Localization team. In this role, you will play a critical part in enhancing our global user experience by ensuring high linguistic quality across 20+ languages. You will be responsible for implementing scalable quality assurance processes, partnering closely with cross-functional teams, and driving continuous improvement across our product and marketing content.We ’re looking for someone passionate about language, meticulous in quality, and experienced in managing localization quality at scale in fast-paced environments.

Crypto.com is a leading fintech company looking for a Language Quality Specialist to join our Localization team. In this role, you will play a critical part in enhancing our global user experience by ensuring high linguistic quality across 20+ languages. You will be responsible for implementing scalable quality assurance processes, partnering closely with cross-functional teams, and driving continuous improvement across our product and marketing content.We’re looking for someone passionate about language, meticulous in quality, and experienced in managing localization quality at scale in fast-paced environments. Responsibilities

• Plan, monitor, and manage language quality across all supported languages, identifying and mitigating risks early
• Collaborate closely with Product Localization Managers, Product Managers, Marketing, Growth, and Customer Support teams to align quality standards with business and user needs
• Conduct and manage regular quality assurance checks (LQA), spot checks, and audits across different content types and platforms
• Define, implement, and maintain a quality framework (e.g., TER/BLEU etc) to measure translation quality and conduct monthly KPI reviews
• Manage and maintain localization assets such as glossaries, style guides, and quality guidelines to ensure consistency and scalability
• Drive continuous quality improvement initiatives and post-mortems based on user feedback and stakeholder input
• Help onboard, train, and support internal and external linguists and reviewers
• Coordinate feedback loops between translators, reviewers, and internal teams to address quality issues effectively
  

Job description

About the Role

We are seeking talented individuals with exceptional English skills to help shape and improve the way AI communicates. If you have a background in English language studies, Teaching, Translation, Linguistics, Writing, or Communication, this role is for you.

Your work will involve reading, reviewing, and refining AI-generated text/video and Audio to make it accurate, clear, and engaging. You do not need a technical background — we value your Language expertise and attention to detail above all.

About You

• Excellent command of the English language (grammar, spelling, tone, and style).
• Experience in:

- English Language / Linguistics

- Education (English teaching)

- Translation / Interpretation

- Journalism, Copywriting, or Creative Writing

- Communication or Public Relations

• Strong attention to detail and ability to spot inconsistencies in language.
• Able to follow guidelines and maintain consistency in style and tone.
• Previous experience in content moderation, annotation, or editing is a plus.
• Passion for language, storytelling, and effective communication.

Nice to Have

• Experience working with AI, chatbots, or language technology.
• Familiarity with proofreading, editing, or fact-checking.
• Interest in creative content such as stories, dialogues, or narratives.

Key Responsibilities

• Review and annotate AI-generated text for grammar, tone, clarity, and logical flow.
• Edit and refine content such as dialogues, narratives, and descriptive text.
• Provide feedback to improve AI responses.
• Ensure all content meets internal quality and style standards.
• Collaborate with the team to maintain high-quality language output.

Assessment

• All shortlisted candidates will be required to complete an English language test to assess grammar, comprehension, and writing quality.

• Jenis pekerjaan Sepenuh masa

About the Role

We are seeking talented individuals with exceptional English skills to help shape and improve the way AI communicates. If you have a background in English language studies, Teaching, Translation, Linguistics, Writing, or Communication , this role is for you.

Your work will involve reading , reviewing , and refining AI-generated text/video and Audio to make it accurate, clear, and engaging. You do not need a technical background — we value your Language expertise and attention to detail above all.

About You

• Excellent command of the English language (grammar, spelling, tone, and style).
• Experience in:

- English Language / Linguistics

- Education (English teaching)

- Translation / Interpretation

- Journalism, Copywriting, or Creative Writing

- Communication or Public Relations

• Strong attention to detail and ability to spot inconsistencies in language.
• Able to follow guidelines and maintain consistency in style and tone.
• Previous experience in content moderation , annotation , or editing is a plus .
• Passion for language, storytelling, and effective communication .

Nice to Have

• Experience working with AI, chatbots, or language technology.
• Familiarity with proofreading, editing, or fact-checking.
• Interest in creative content such as stories, dialogues, or narratives.

Key Responsibilities

• Review and annotate AI-generated text for grammar, tone, clarity, and logical flow.
• Edit and refine content such as dialogues, narratives, and descriptive text.
• Provide feedback to improve AI responses.
• Ensure all content meets internal quality and style standards.
• Collaborate with the team to maintain high-quality language output.

Assessment

• All shortlisted candidates will be required to complete an English language test to assess grammar, comprehension, and writing quality.

Employee Experience Operations IT Specialist (Mandarin and Vietnamese language Support) page is loadedEmployee Experience Operations IT Specialist (Mandarin and Vietnamese language Support) Apply locations Petaling Jaya time type Full time posted on Posted Yesterday job requisition id 202507-118139

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

To provide a seamless and positive experience for our customers who contact us via multiple channels. Opens and closes service requests and incidents, as well as manages the classification, assignment, tracking and completion of requests. Drives overall customer satisfaction through individual and departmental Key Performance Indicators (KPIs).

To provide a seamless and positive experience for our customers who contact us via multiple channels. Opens and closes service requests and incidents, as well as manages the classification, assignment, tracking and completion of requests. Drives overall customer satisfaction through individual and departmental Key Performance Indicators (KPIs).

You will be :

• Main tasks include, but are not limited to 1st Level Support:Supports Standard Software (e.g. Windows 11, Apple OS, Adobe Products, etc.) and Non-Standard Software, Supports Applications. Provides first-level support for incidents concerning global applications, such as the Google suite, Microsoft Office, document management tools, conferencing tools, MAC applications & specific business applications. Supports Standard and Non-Standard Hardware & infrastructure (e.g. laptops, desktops, tablets, mobile devices, monitors & printers)Supports Hardware Service Requests

• Provides first-level assistance for requesting hardware locally. Supports Software & Other Service Requests. Provides first-level assistance for requesting software locally. Advises end users on software packages that best fit their needs (free versions vs premium versions etc.). Handles IT Incidents & Requests Received via Multiple Communication Channels (e.g. phone, email, chat, self- service portal). This includes troubleshooting, prioritizing issues, managing access rights etc.

• Coordinates the End-to-End Ticket Lifecycle, Manages the lifecycle of tickets: Opens & closes service requests & incidents in the ticketing tool. Manages the classification, assignment, tracking, & completion of requests, informing end users where applicable, Escalates Incidents/Requests. Dispatches incidents/service requests to level 2 support. Escalates incidents/service requests to level 2 support if IT SDO cannot solve the problem

• Knowledge Management: Contributes to Building Knowledge. The agent contributes content by writing & reviewing articles, posting messages in communities, etc.Contributes to Building Knowledge for End Users. In cooperation with Adoption Services, creates & maintains end user instructions, document

• Outputs & Deliverables: Ensures that excellent end-user experience is achieved through the combination of soft skills and customer-centric mindset, Invests in Self-Learning, Keeps up-to-date with new services, Invests in technical expertise for specific areas according to the business need (e.g. the Google suite, document management tools, conferencing tools, etc.). Guides End Users on Self-Service. Encourages end users to be more autonomous, by guiding them to solutions, sharing guides & showing Service Portal capabilities, etc.Instructs end users on how to best use Roche tools & servicesAdditional Roles/Opportunities - Auxiliary responsibilities relevant for this Job- Additional roles: with alignment and approval of Team Leader.

• Once an additional role/activity is taken, the requirements and scope will be provided by the project/focus area/team lead (active participation is expected and reviewed). Employees are responsible for performing their duties in line with the SHE (Safety, Security, Health and Environmental Protection) Guidelines and the applicable law. It is required to complete the mandatory training courses and follow procedures and instructions accordingly.

Who you are

• We are seeking an individual with 0-1 years of broad-ranging experience in a call center-, help desk- or IT desk-side support –environment

• You bring the following qualifications: University Bachelor’s degree

• Desirable : ITIL Foundation Course

• Strong communication skills in English, Mandarin & Vietnamese (written and spoken) are essential. Additional languages is necessary for Mandarin Chinese (supporting China, Taiwan, Hong Kong and Vietnam)

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world.

That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

To provide a seamless and positive experience for our customers who contact us via multiple channels. Opens and closes service requests and incidents, as well as manages the classification, assignment, tracking and completion of requests. Drives overall customer satisfaction through individual and departmental Key Performance Indicators (KPIs).

To provide a seamless and positive experience for our customers who contact us via multiple channels. Opens and closes service requests and incidents, as well as manages the classification, assignment, tracking and completion of requests. Drives overall customer satisfaction through individual and departmental Key Performance Indicators (KPIs).

You will be :

• Main tasks include, but are not limited to 1st Level Support:Supports Standard Software (e.g. Windows 11, Apple OS, Adobe Products, etc.) and Non-Standard Software, Supports Applications. Provides first-level support for incidents concerning global applications, such as the Google suite, Microsoft Office, document management tools, conferencing tools, MAC applications & specific business applications. Supports Standard and Non-Standard Hardware & infrastructure (e.g. laptops, desktops, tablets, mobile devices, monitors & printers)Supports Hardware Service Requests

• Provides first-level assistance for requesting hardware locally. Supports Software & Other Service Requests. Provides first-level assistance for requesting software locally. Advises end users on software packages that best fit their needs (free versions vs premium versions etc.). Handles IT Incidents & Requests Received via Multiple Communication Channels (e.g. phone, email, chat, self- service portal). This includes troubleshooting, prioritizing issues, managing access rights etc.

• Coordinates the End-to-End Ticket Lifecycle, Manages the lifecycle of tickets: Opens & closes service requests & incidents in the ticketing tool. Manages the classification, assignment, tracking, & completion of requests, informing end users where applicable, Escalates Incidents/Requests. Dispatches incidents/service requests to level 2 support. Escalates incidents/service requests to level 2 support if IT SDO cannot solve the problem

• Knowledge Management: Contributes to Building Knowledge. The agent contributes content by writing & reviewing articles, posting messages in communities, etc.Contributes to Building Knowledge for End Users. In cooperation with Adoption Services, creates & maintains end user instructions, document

• Outputs & Deliverables: Ensures that excellent end-user experience is achieved through the combination of soft skills and customer-centric mindset, Invests in Self-Learning, Keeps up-to-date with new services, Invests in technical expertise for specific areas according to the business need (e.g. the Google suite, document management tools, conferencing tools, etc.). Guides End Users on Self-Service. Encourages end users to be more autonomous, by guiding them to solutions, sharing guides & showing Service Portal capabilities, etc.Instructs end users on how to best use Roche tools & servicesAdditional Roles/Opportunities - Auxiliary responsibilities relevant for this Job- Additional roles: with alignment and approval of Team Leader.

• Once an additional role/activity is taken, the requirements and scope will be provided by the project/focus area/team lead (active participation is expected and reviewed). Employees are responsible for performing their duties in line with the SHE (Safety, Security, Health and Environmental Protection) Guidelines and the applicable law. It is required to complete the mandatory training courses and follow procedures and instructions accordingly.

Who you are

• We are seeking an individual with 0-1 years of broad-ranging experience in a call center-, help desk- or IT desk-side support –environment

• You bring the following qualifications: University Bachelor’s degree

• Desirable : ITIL Foundation Course

• Strong communication skills in English, Mandarin & Vietnamese (written and spoken) are essential. Additional languages is necessary for Mandarin Chinese (supporting China, Taiwan, Hong Kong and Vietnam)

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

To provide a seamless and positive experience for our customers who contact us via multiple channels. Opens and closes service requests and incidents, as well as manages the classification, assignment, tracking, and completion of requests. Drives overall customer satisfaction through individual and departmental Key Performance Indicators (KPIs).

• Main tasks include, but are not limited to, 1st Level Support: Supports Standard Software (e.g., Windows 11, Apple OS, Adobe Products, etc.) and Non-Standard Software, Supports Applications. Provides first-level support for incidents concerning global applications, such as the Google suite, Microsoft Office, document management tools, conferencing tools, MAC applications & specific business applications. Supports Standard and Non-Standard Hardware & infrastructure (e.g., laptops, desktops, tablets, mobile devices, monitors & printers). Supports Hardware Service Requests.
• Provides first-level assistance for requesting hardware locally. Supports Software & Other Service Requests. Provides first-level assistance for requesting software locally. Advises end users on software packages that best fit their needs (free versions vs. premium versions, etc.). Handles IT Incidents & Requests received via multiple communication channels (phone, email, chat, self-service portal). Troubleshoots, prioritizes issues, manages access rights, etc.
• Coordinates the end-to-end ticket lifecycle, manages the lifecycle of tickets: opens & closes service requests & incidents in the ticketing tool. Manages classification, assignment, tracking, & completion of requests, informing end users where applicable. Escalates incidents/requests to level 2 support if necessary.
• Knowledge Management: Contributes to building knowledge by writing & reviewing articles, posting messages in communities, etc. Creates & maintains end-user instructions in cooperation with Adoption Services.
• Outputs & Deliverables: Ensures excellent end-user experience through soft skills and a customer-centric mindset. Invests in self-learning, keeps up-to-date with new services, and enhances technical expertise in areas like the Google suite, document management tools, conferencing tools, etc. Guides end users on self-service options, shares guides, and demonstrates Service Portal capabilities. Instructs end users on how to best use Roche tools & services.
• Additional Roles/Opportunities: Performs auxiliary responsibilities as aligned and approved by the Team Leader, with scope and requirements provided by the project/focus area/team lead. Responsible for duties in line with SHE (Safety, Security, Health, and Environmental) guidelines and applicable law, including mandatory training and following procedures.

• We seek an individual with 0-1 years of broad-ranging experience in a call center, help desk, or IT desk-side support environment.
• You hold a University Bachelor’s degree.
• Desirable: ITIL Foundation Course.
• Strong communication skills in English, Mandarin, and Vietnamese (written and spoken) are essential. Additional languages are necessary for Mandarin Chinese (supporting China, Taiwan, Hong Kong, and Vietnam).

A healthier future drives us to innovate. Over 100,000 employees worldwide are dedicated to advancing science, ensuring access to healthcare for all. Our efforts have resulted in over 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high to deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.