5 Healthcare Executive jobs in Malaysia

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Principal Duties & Responsibilities

• Adhering to our claim workflow in relation to hospitalization claims procedure.
• Assess and provide justifiable claims according to policy terms and conditions to our valued policy holders.
• Approving claims within the department benchmark/turnaround time and authority limit
• Recommend for claim approval/repudiation
• Ensuring customers enquiry from all sources of referrals are promptly attended to and resolves via appropriate communication mode.
• To ensure and monitor claims processing benchmark and turnaround time
• To correspondences on and day to day operation functions of the department and coordinates with other departments
• To handle incoming enquiries from internal or external parties via emails, phone calls and portal.
• Updating and submission of reports as required by management within the agreed service standards.
• Liaise with Prudential Malaysia’s IT division to troubleshoot issues / cases encountered in the day-to-day operations.
• Continuously review and update/document the administrative rules and processes for effective and efficient operation of the section.
• Continuously attend / involve with training for personal and career development.
• Undertake projects / other work and duties allocated by Management, as and when required
• Ensuring that Financial Services Act (FSA), Bank Negara Malaysia, Anti-Money Laundering & Counter-Financing of Terrorism (AML/CFT) efforts, LIAM guidelines and internal guidelines are strictly complied with as applicable.
  
  
  

• Seniority level Executive

• Employment type Full-time

• Job function Business Development and Sales

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 23 hours ago

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Executive, Customer Promise - Healthcare Claims

Prudential’s purpose is to be partners for every life and protectors for every future. Our culture celebrates diversity and inclusion, supporting our people’s growth and career ambitions. We aim to create a workplace where you can Connect, Grow, and Succeed.

1. Adhere to claim workflow procedures related to hospitalization claims.
2. Assess and approve claims based on policy terms and conditions.
3. Approve claims within department benchmarks and authority limits; recommend approval or repudiation.
4. Respond promptly to customer inquiries from all sources using appropriate communication channels.
5. Monitor claims processing benchmarks and turnaround times.
6. Coordinate daily operations and correspondence within the department and with other departments.
7. Handle incoming inquiries via email, phone, and portal from internal and external parties.
8. Prepare and submit reports as required by management within service standards.
9. Collaborate with IT to troubleshoot operational issues.
10. Review and update administrative procedures for efficiency.
11. Participate in training for personal and professional development.
12. Undertake projects or tasks assigned by management.
13. Ensure compliance with FSA, Bank Negara Malaysia regulations, AML/CFT efforts, LIAM guidelines, and internal policies.

Prudential is an equal opportunity employer. We provide benefits and opportunities regardless of sex, race, age, ethnicity, education, social background, marital status, pregnancy, religion, disability, or employment status. Reasonable adjustments are available for individuals with specific health requirements.

Associate Executive, HR CoE Learning, Leadership Development and Scholarship - 2 years contract

Job Summary: The Associate Executive role is essential in providing comprehensive administrative and operational support to the Learning and Leadership Development Centre of Excellence (L&LD COE) to ensure smooth management and execution of training programmes, contributing to the overall effectiveness of learning initiatives by the CoE.

Key Responsibilities:

1. Training Coordination
   • Assist in the coordination and scheduling of training programs, ensuring alignment with NUHS goals and participant availability.
   • Help create and update training calendars, effectively communicating schedules to relevant stakeholders to ensure transparency and accessibility.
2. Material Preparation
   • Prepare and distribute training materials, including handouts, presentations, and evaluation forms, ensuring all resources are accurate and accessible.
3. Participant Management
   • Manage participant registrations and maintain accurate attendance records to facilitate effective tracking and reporting.
   • Respond to inquiries from staff regarding training programs and schedules, providing timely and accurate information.
4. Logistical Support
   • Set up training venues, ensuring that projectors, audio equipment, and other necessary tools are in good working condition and meet specific training setup requirements.
   • Address any last-minute logistical challenges to ensure uninterrupted learning experiences for all participants.
5. Administrative Assistance
   • Provide administrative support to trainers and facilitators before, during, and after training sessions, ensuring they have the necessary resources and information.
   • Perform general administrative duties such as data entry and knowledge management of training-related documents in SharePoint.
6. Feedback and Reporting
   • Collect and compile participant feedback and training evaluation data to assess program effectiveness and areas for improvement.
   • Assist in generating routine reports on training activities and outcomes, including maintaining the training database, compiling reports, and assisting with data analysis for operational decision-making.
7. Stakeholder Communication
   • Correspond with internal and external stakeholders to ensure smooth operations and timely information dissemination regarding training programs.

Qualifications:

• Diploma in Human Resources, Business Administration, Healthcare Administration, or a related field.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Good time management and able to multi-task to handle concurrent coordination of multiple training programmes.
• Prior experience in a healthcare setting is often preferred.

Key Competencies:

• Time management and ability to multitask.
• Customer service orientation.
• Adaptability and willingness to learn.
• Basic project coordination skills.
• Interpersonal skills and professionalism.
• Problem-solving and initiative-taking abilities.

We are seeking a qualified Lecturer in Healthcare Management to join our Sarawak campus. The role involves preparing examination papers, conducting assessments, contributing to curriculum development, providing pastoral care, developing teaching materials, and participating in marketing activities. The successful candidate will also handle other responsibilities as necessary.

Requirements:

• Possess a Bachelor's Degree in Healthcare Management and a Master's degree in a relevant field.
• Minimum of 3 years of relevant work experience. Experience in academia, knowledge of MQA, teaching, and learning is an advantage.
• Proficient in English language.
• Strong communication and interpersonal skills, a positive and professional attitude, the ability to work collaboratively, and a commitment to fostering a supportive learning environment.

Note: Only shortlisted candidates will be notified.