78 Healthcare Collections jobs in Malaysia

Primary Details Time Type: Full time Worker Type: Employee This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for keeping portfolios compliant to SLAs measured. Your New Role :

• Manage subrogation claims end to end within parameters of claims manual, DTPs, policies and relevant legislation and regulations.
• Ensure compliance within delegated authority limits.
• Maintain effective and proactive communication with claim handlers, intermediaries and insureds.
• Ensure effective coordination with subrogation vendors.
• Set possible cost of subrogation claim and updates on time
• Raises payment within delegations of authority.
• Triage emails to correct subrogation handlers.
• Provide training and/or guidance to handlers that need assistance.
• Identify subrogation prospect and determining if subrogation action is necessary. Promptly informing claim handler and take subrogation action.
• Decide on the best fulfillment method to settle subrogation claim.
• Identify suspicious or potentially fraudulent claims in accordance with QBE fraud indicators. Refer these claims to the Fraud Investigations team.
• Provide information and feedback on subrogation claims activity and developing trends to your People Leader to enable appropriate actions to be carried out and to improve the portfolios.
• Provide feedback to your People Leader for details that need to be flagged/ noted in the claim that is relevant.

About You :

• Bachelor's Degree or equivalent combination of education and work experience.
• Excellent verbal and written communication skills (English).
• Preferably with subrogation and/or claim experiences

About QBE

What if you could have a positive impact – at work and in the world?

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

QBE Asia’s operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact – climate resilience and inclusion.

Benefits

Excited to share our comprehensive benefits package at QBE! ?

? Flex and hybrid working options

? Work from home policy

? Paternity leaves matching with maternity leave

?️ Well-being programs

? Pensions

? Medical benefits

? Globally, access to online learning via LinkedIn Learning

? On top of annual leaves, 3 additional days off (Family care leaves)

? Study leave

? Marriage leave

? Internal Appreciation program with points to redeem nice merchandize and life experiences

Join us and enjoy a work environment that values your well-being and personal growth! ? #EmployeeBenefits #WorkLifeBalance #CareerDevelopment

Join us now, so you can be part of our success – and we can be part of yours.

Your career at QBE — Let’s make it happen

Skills:

Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder Management Application Close Date: 29/09/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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Primary Details

Time Type: Full time Worker Type: Employee This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for keeping portfolios compliant to SLAs measured.

Your New Role :

Manage subrogation claims end to end within parameters of claims manual, DTPs, policies and relevant legislation and regulations. Ensure compliance within delegated authority limits. Maintain effective and proactive communication with claim handlers, intermediaries and insureds. Ensure effective coordination with subrogation vendors. Set possible cost of subrogation claim and updates on time Raises payment within delegations of authority. Triage emails to correct subrogation handlers. Provide training and/or guidance to handlers that need assistance. Identify subrogation prospect and determining if subrogation action is necessary. Promptly informing claim handler and take subrogation action. Decide on the best fulfillment method to settle subrogation claim. Identify suspicious or potentially fraudulent claims in accordance with QBE fraud indicators. Refer these claims to the Fraud Investigations team. Provide information and feedback on subrogation claims activity and developing trends to your People Leader to enable appropriate actions to be carried out and to improve the portfolios. Provide feedback to your People Leader for details that need to be flagged/ noted in the claim that is relevant. About You :

Bachelor's Degree or equivalent combination of education and work experience. Excellent verbal and written communication skills (English). Preferably with subrogation and/or claim experiences About QBE What if you could have a positive impact – at work and in the world? At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we’re big enough for your ambitions, yet small enough for you to make a real impact. QBE Asia’s operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact – climate resilience and inclusion. Benefits Excited to share our comprehensive benefits package at QBE! ? ? Flex and hybrid working options ? Work from home policy ? Paternity leaves matching with maternity leave ?️ Well-being programs ? Pensions ? Medical benefits ? Globally, access to online learning via LinkedIn Learning ? On top of annual leaves, 3 additional days off (Family care leaves) ? Study leave ? Marriage leave ? Internal Appreciation program with points to redeem nice merchandize and life experiences Join us and enjoy a work environment that values your well-being and personal growth! ? #EmployeeBenefits #WorkLifeBalance #CareerDevelopment Join us now, so you can be part of our success – and we can be part of yours. Your career at QBE — Let’s make it happen Skills: Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder Management Application Close Date: 29/09/2025 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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Claims Processing Analyst, Asia page is loaded Claims Processing Analyst, Asia Apply locations Petaling Jaya, Malaysia time type Full time posted on Posted 2 Days Ago time left to apply End Date: September 30, 2025 (30+ days left to apply) job requisition id 343274

Primary Details

Time Type: Full timeWorker Type: EmployeeThis role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for keeping portfolios compliant to SLAs measured.

Your New Role :

Manage subrogation claims end to end within parameters of claims manual, DTPs, policies and relevant legislation and regulations. Ensure compliance within delegated authority limits. Maintain effective and proactive communication with claim handlers, intermediaries and insureds. Ensure effective coordination with subrogation vendors. Set possible cost of subrogation claim and updates on time Raises payment within delegations of authority. Triage emails to correct subrogation handlers. Provide training and/or guidance to handlers that need assistance. Identify subrogation prospect and determining if subrogation action is necessary. Promptly informing claim handler and take subrogation action. Decide on the best fulfillment method to settle subrogation claim. Identify suspicious or potentially fraudulent claims in accordance with QBE fraud indicators. Refer these claims to the Fraud Investigations team. Provide information and feedback on subrogation claims activity and developing trends to your People Leader to enable appropriate actions to be carried out and to improve the portfolios. Provide feedback to your People Leader for details that need to be flagged/ noted in the claim that is relevant. About You :

Bachelor's Degree or equivalent combination of education and work experience. Excellent verbal and written communication skills (English). Preferably with subrogation and/or claim experiences About QBE What if you could have a positive impact – at work and in the world? At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we’re big enough for your ambitions, yet small enough for you to make a real impact. QBE Asia’s operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact – climate resilience and inclusion. Benefits Excited to share our comprehensive benefits package at QBE! Flex and hybrid working options Work from home policy Paternity leaves matching with maternity leave ️ Well-being programs Pensions ? Medical benefits Globally, access to online learning via LinkedIn Learning On top of annual leaves, 3 additional days off (Family care leaves) Study leave Marriage leave Internal Appreciation program with points to redeem nice merchandize and life experiences Join us and enjoy a work environment that values your well-being and personal growth!

#EmployeeBenefits #WorkLifeBalance #CareerDevelopment Join us now, so you can be part of our success – and we can be part of yours. Your career at QBE — Let’s make it happen Skills: Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder ManagementApplication Close Date: 29/09/2025 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

About Us

We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world.

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Claims Processing Analyst, Asia QBE Insurance Petaling Jaya, Malaysia Apply now Posted 1 day ago Hybrid Job Permanent Competitive

Primary Details
Time Type: Full time

Worker Type: Employee

This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for keeping portfolios compliant to SLAs measured.

Your New Role :

• Manage subrogation claims end to end within parameters of claims manual, DTPs, policies and relevant legislation and regulations.
• Ensure compliance within delegated authority limits.
• Maintain effective and proactive communication with claim handlers, intermediaries and insureds.
• Ensure effective coordination with subrogation vendors.
• Set possible cost of subrogation claim and updates on time
• Raises payment within delegations of authority.
• Triage emails to correct subrogation handlers.
• Provide training and/or guidance to handlers that need assistance.
• Identify subrogation prospect and determining if subrogation action is necessary. Promptly informing claim handler and take subrogation action.
• Decide on the best fulfillment method to settle subrogation claim.
• Identify suspicious or potentially fraudulent claims in accordance with QBE fraud indicators. Refer these claims to the Fraud Investigations team.
• Provide information and feedback on subrogation claims activity and developing trends to your People Leader to enable appropriate actions to be carried out and to improve the portfolios.
• Provide feedback to your People Leader for details that need to be flagged/ noted in the claim that is relevant.

About You :

• Bachelor's Degree or equivalent combination of education and work experience.
• Excellent verbal and written communication skills (English).
• Preferably with subrogation and/or claim experiences

About QBE

What if you could have a positive impact - at work and in the world?

At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the centre of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

QBE Asia's operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact - climate resilience and inclusion.

Benefits

Excited to share our comprehensive benefits package at QBE!

Flex and hybrid working options

Work from home policy

Paternity leaves matching with maternity leave

Well-being programs

Pensions

? Medical benefits

Globally, access to online learning via LinkedIn Learning

On top of annual leaves, 3 additional days off (Family care leaves)

Study leave

Marriage leave

Internal Appreciation program with points to redeem nice merchandize and life experiences

Join us and enjoy a work environment that values your well-being and personal growth! #EmployeeBenefits #WorkLifeBalance #CareerDevelopment

Join us now, so you can be part of our success - and we can be part of yours.

Your career at QBE - Let's make it happen

Skills:
Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder Management

Application Close Date: 29/09/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.

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Claims Processing Analyst, Asia QBE Insurance Petaling Jaya, Malaysia

Apply now

Posted 1 day ago Hybrid Job Permanent Competitive Primary Details Time Type: Full time

Worker Type: Employee

This role is responsible for end to end claims management of claims. This includes making decisions on claim outcome, declining claims, customer interaction (inbound and outbound), supplier coordination, raising payments to suppliers and claim finalization. This role is also responsible for keeping portfolios compliant to SLAs measured.

Your New Role :

Manage subrogation claims end to end within parameters of claims manual, DTPs, policies and relevant legislation and regulations. Ensure compliance within delegated authority limits. Maintain effective and proactive communication with claim handlers, intermediaries and insureds. Ensure effective coordination with subrogation vendors. Set possible cost of subrogation claim and updates on time Raises payment within delegations of authority. Triage emails to correct subrogation handlers. Provide training and/or guidance to handlers that need assistance. Identify subrogation prospect and determining if subrogation action is necessary. Promptly informing claim handler and take subrogation action. Decide on the best fulfillment method to settle subrogation claim. Identify suspicious or potentially fraudulent claims in accordance with QBE fraud indicators. Refer these claims to the Fraud Investigations team. Provide information and feedback on subrogation claims activity and developing trends to your People Leader to enable appropriate actions to be carried out and to improve the portfolios. Provide feedback to your People Leader for details that need to be flagged/ noted in the claim that is relevant. About You :

Bachelor's Degree or equivalent combination of education and work experience. Excellent verbal and written communication skills (English). Preferably with subrogation and/or claim experiences About QBE

What if you could have a positive impact - at work and in the world?

At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the centre of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

QBE Asia's operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact - climate resilience and inclusion.

Benefits

Excited to share our comprehensive benefits package at QBE!

Flex and hybrid working options

Work from home policy

Paternity leaves matching with maternity leave

Well-being programs

Pensions

? Medical benefits

Globally, access to online learning via LinkedIn Learning

On top of annual leaves, 3 additional days off (Family care leaves)

Study leave

Marriage leave

Internal Appreciation program with points to redeem nice merchandize and life experiences

Join us and enjoy a work environment that values your well-being and personal growth!

#EmployeeBenefits #WorkLifeBalance #CareerDevelopment

Join us now, so you can be part of our success - and we can be part of yours.

Your career at QBE - Let's make it happen

Skills: Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder Management

Application Close Date: 29/09/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.

#J-18808-Ljbffr

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All applicants are invited to complete the assessment. Completing this assessment will allow you to distinguish yourself from other applicants. This would give all candidates an equal opportunity to shine.

• Responsible for ensuring timely and accurate invoicing, payment collection, and ledger management while addressing customer inquiries and resolving billing disputes to maintain financial accuracy and positive customer relations

KEY RESPONSIBILITIES :

1. Processing of Invoices

• Create and issue invoices by adhering to established accounting procedures to ensure that invoices are accurate and sent to customers on time, minimising the risk of delayed payments and enhancing the organisation’s cash flow.
• Confirm the accuracy of invoice details by cross-referencing with sales orders and contracts, ensuring compliance with internal financial policies and reducing the potential for errors or disputes.

2. Investigate Invoice Discrepancies

• Detect discrepancies between issued invoices and recorded transactions by analysing financial data and documentation, ensuring the accuracy of charges and preventing financial inconsistencies that could impact revenue recognition.
• Work closely with internal stakeholders to correct invoicing errors, streamlining the resolution process and minimising the impact on customer relations and financial reporting.

3. Manage Accounts Receivable Ledger

• Record all Accounts Receivable transactions in the ledger promptly and accurately, ensuring that the financial records are up-to-date and reflect the true financial position of the organisation.
• Regularly compare the AR ledger entries with actual payment records to identify discrepancies and ensure that all outstanding balances are correctly accounted for, supporting accurate financial reporting and audit processes
• Review and match incoming payments with corresponding invoices or sales orders in the Accounts Receivable system, ensuring that payments are applied correctly and efficiently, thereby reducing the likelihood of misallocated funds and maintaining the accuracy of financial records.
• Track and reconcile outstanding payments to ensure they are correctly accounted for, supporting accurate financial reporting and contributing to effective cash flow management.

5. Inquiries and Dispute Resolution

• Proactively manage and resolve billing disputes by collaborating with internal teams and customers, ensuring that issues are addressed in a timely manner, reducing the risk of delayed payments, and maintaining customer satisfaction and trust.
• Respond promptly and accurately to customer inquiries regarding billing and payment issues, providing clear and effective communication to resolve concerns and maintain positive relationships.

QUALIFICATIONS :

• Possess a Bachelor’s Degree in Accountancy.
• 1 – 5 years of experience in accounts receivable or related financial roles.
• Willing to work in the HQ Office at Damansara Heights.

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Accounting/Auditing
• Industries Government Administration

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About the Role:

You will provide financial, transactional, and research services to ensure efficient execution of Accounts Receivable (AR) processes. Be the Subject Matter Expert (SME) of the process with in-depth knowledge of purpose and aims of process and its SIPOC (Supplier, Input, Process, Output and Outcome). You will resolve service requests and other customer inquiries. You will perform reporting and audit functions in accounts receivables. Collaborate as SME with other departments and customers. You will report to the Manager - Accounts Receivable.

You Will:

• Perform accounting tasks related to invoicing, billing adjustments, collection, receipting, cash application and month-end receivables close procedures and reporting.

• Research, investigate, analyse and resolve internal and external customer queries

• Perform month-end reconciliation from the sub-ledger to the General ledger, identify, research/ investigate and resolve all differences in the following month. Identify aged balances in sub-ledger and lead resolution and clearance. Highlight to management risk areas for further action. Prepare monthly bad debt provision/reserve provision.

• Prepare analytical reports to identify transactional trends and anomalies, functional risks and highlight to line-manager risks and outliers for remediation and resolution.

• Ensure appropriate risk management and audit controls are in place, including maintenance of related documents and quality assurance. Update control matrices, procedures and work instructions.

• Identify areas for process improvement and guide projects and continuous improvement plans to enhance operational efficiency, strengthen controls, and communicate with project and technology partners.

• Support implementation activities related to new products or system changes affecting Accounts Receivable, including requirements gathering, UAT, and post–go-live support.

• Support and train new hires and existing team members on process, service level agreements and related metrics.

• Support internal and external audit requests.

• Use a hybrid work schedule

You Have:

Bachelor's Degree in business, finance or accounting.

2+ years' related accounting experience

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, retirement, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site .

#LI-Hybrid #GreatPlacetoWork

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Additional Information





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Job Responsibility

Accounts Payable (AP)

Invoice Processing

• Receive, review, and verify invoices.
• Match invoices with purchase orders and receipts.
• Code invoices with correct accounting information.
  
  

Payment Processing

• Prepare and process electronic transfers and payments.
• Handle check payments.
• Maintain a schedule for timely payment of invoices.
  
  

Vendor Relations

• Communicate with vendors regarding invoice discrepancies and payment issues.
• Reconcile vendor statements and resolve any outstanding balances or issues.
  
  

Record Keeping

• Maintain and update AP files and records.
• Prepare and maintain accurate records of all payments.
• Assist with month-end closing processes and reports.
  
  

Compliance

• Ensure compliance with company policies and procedures.
• Adhere to tax regulations and manage tax reporting for vendor payments.
  
  

Accounts Receivable (AR)

Invoice Generation

• Create and send out invoices to customers.
• Ensure that invoices are accurate and complete.
  
  

Payment Collection

• Monitor customer accounts for timely payments.
• Follow up with customers on overdue accounts.
• Process incoming payments via checks, credit cards, and electronic transfers.
  
  

Customer Relations

• Respond to customer inquiries regarding billing issues and discrepancies.
• Work with customers to resolve payment disputes.
  
  

Account Reconciliation

• Reconcile accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Prepare aging reports to monitor outstanding balances.
  
  

Reporting

• Generate regular reports on accounts receivable status and activities.
• Assist in the preparation of financial statements and analysis.
  
  

General Duties

Data Entry

• Accurately enter financial data into accounting software.
• Update and maintain accounting databases and spreadsheets.
  
  

Auditing Support

• Assist with internal and external audits by providing requested documentation and information.
• Ensure compliance with financial controls and procedures.
  
  

Coordination

• Collaborate with other departments to ensure smooth financial operations.
• Support the finance team with other accounting tasks as needed.
  
  

Continuous Improvement

• Identify and implement process improvements for greater efficiency.
• Stay updated with industry best practices and regulatory changes.
  
  

Job Requirements

• Candidate must possess at least Diploma / Advanced/Higher Graduate Diploma in Finance/ Accountacy
• Required language Mandarin, English, Bahasa Malaysia
• At least 2 year of working experience in the related field is required for this position
• Required skill : Microsoft office, Microsoft Word, Accounting software
• Possess good personality, attitude and responsible
  
  

Job Benefits

• Annual Bonus
• Company Trip
• Performance Bonus
• 6 days off per month
• Annual Increment
• Allowance
• Career advancement
• Annual Leave
• EPF / SOCSO / PCB

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Responsibilities

• Language Proficiency: Must be able to Speak & Read Mandarin or Cantonese. Because the candidate may deal with Chinese speaking market.
• Experience: Minimum 2 – 3 years of experience in Accounts Receivable (AR) – Collection/Cash Application, Claims – Credit Management/ Dispute Management.
• Background: SSC/BPO/FMCG Background.

Qualifications

• Bachelor’s degree in commerce, Accounting, Finance, or related field.
• 2–3 years of experience in have SSC background and experience in dealing with overseas stakeholders.

Required Skills

• Working knowledge of ERP systems - (SAP, Blackline, Longview).
• Good understanding of accounting principles and credit control processes.

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