11 Health Services jobs in Malaysia

Company description:

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and the Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job description:

Job Description

The Department of Surgery, Yong Loo Lin School of Medicine at the National University of Singapore (NUS) is seeking a motivated and experienced

Research Fellow

(RF) or

Research Associate

(RAssoc) to join our dynamic team in advancing impactful Health Services Research. The successful candidate will support and/or lead research projects focused on improving patient care delivery, evaluating new care models, and informing health policy through rigorous research and data-driven insights. Key Responsibilities The selected candidate will contribute to various ongoing and new research projects, with responsibilities including (but not limited to): Collaborate with research teams to conceptualise impactful research ideas and develop proposals aligned with strategic priorities Lead and manage research projects from initiation to completion, including study design, data collection, statistical analysis, and dissemination of findings Provide support for grant writing, protocol development, ethics submissions, and progress reporting Conduct and oversee quantitative and/or qualitative data analyses, literature reviews, systematic reviews, and meta-analyses Prepare, write, and review research manuscripts, reports, and presentations for internal sharing, academic publication, and scientific dissemination Build and maintain interdisciplinary research collaborations and engage stakeholders including healthcare professionals, policymakers, and patients Mentor and support junior researchers, helping to build research capacity within the team Present research findings at scientific meetings, conferences and seminars Contribute to the operational and administrative aspects of research projects as required by the Principal Investigator Undertake any other related duties as reasonably assigned in support of research and institutional goals The post holder will be expected to be flexible in their role, as the research team's scope and capacity evolve. Qualifications

PhD (or PhD near completion) in a relevant field such as Public Health, Nursing, Social Sciences, or Health Services Research Candidates with a Master's degree in a related discipline may be considered for the Research Associate position Experience Proven experience in planning, managing and implementing healthcare-related research projects, from conception to completion Strong foundation in quantitative and/or qualitative research methodologies Proficiency with statistical and/or qualitative software (e.g., STATA, SPSS, NVivo) Proven track record of publications in international peer-reviewed journals Preferred Skills and Attributes Excellent written and verbal communication skills in English Strong organisational and multitasking abilities, with high attention to detail Strong leadership and interpersonal skills, with a collaborative approach to working in multidisciplinary teams Excellent analytical and problem-solving capabilities Able to work independently under tight timelines, and adapt to a dynamic, fast-paced research environment Familiarity with Singapore's healthcare system and research landscape is advantageous We regret to inform you that only shortlisted candidates will be notified. More Information

Location: Kent Ridge Campus Organization: Yong Loo Lin School of Medicine Department : Surgery Employee Referral Eligible: No Job requisition ID : 29664

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Clinical Technical Support Specialist page is loadedClinical Technical Support Specialist Apply locations Thailand Pakistan Kuala Lumpur Vietnam Indonesia time type Full time posted on Posted 2 Days Ago job requisition id R-621450Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

Job Overview & Purpose

The Clinical Technical Support Specialist role is responsible for ensuring clinical excellence in everyday cochlear implant management and clinical operations across AGM countries, primarily in Pakistan and Sri Lanka. This role conducts comprehensive training sessions for distributor teams, ensuring strict adherence to established clinical and technical protocols, offering both clinical and technical support throughout the implant lifecycle—from candidacy evaluation through post-operative care. It is tasked with remotely providing support and troubleshooting clinical issues, managing escalated clinical and technical concerns, and supporting integrity tests. In addition, the role support country teams in complaints processes and collaborates with clinical leadership to continuously update and implement training materials and clinical protocols.

This is a remote position with the requirement to travel for on-site training sessions and direct distributor engagements regularly preferably based out of Thailand.

Accountabilities

Accountability 1

• Develops and maintains tools and training materials to assist field teams with troubleshooting and management of cases.
• Conducts and performs product integrity tests for difficult case management in countries.

Key Responsibilities:

Clinical & Technical Support:

• Provide clinical support for cochlear implant management, including candidacy evaluations, surgical preparation, and post-operative care.
• Troubleshoot clinical technical issues remotely, guiding distributors through problem resolution.
• Assist with complaints management by accurately documenting issues and contributing to root cause analyses.
• Serve as the primary contact for handling escalated clinical issues, ensuring timely and effective resolution.
• Coordinate with the customer services team to maintain consistency and excellence in service delivery.
• Support integrity testing processes.

Training & Education:

• Deliver regular training sessions to distributor audiologists/mapping clinicians, ensuring they are well-versed in both the clinical aspects of cochlear implants and Cochlear’s product portfolio.
• Work with the AGM Clinical Affairs Manager and APAC Clinical to develop and update training materials and protocols to support distributor education.

Team Job

Individual contributor:

• Work safely, complying with all safety procedures, rules, and instructions; and reporting workplace hazards, incidents, or injuries to manager.

Minimum Key Incumbent Requirements

Required Skills

• Proven experience in clinical technical support and troubleshooting within the cochlear implant or related healthcare field is an asset.

• Solid understanding of cochlear implant technology and clinical protocols—from initial candidacy assessments to post-operative support.

• Familiarity with troubleshooting clinical equipment and implant-related software.

• Strong ability to meet tight timelines and manage high-demand situations effectively.

• Advanced analytical skills with keen attention to detail, along with excellent problem-solving and case management abilities.

• Ability to follow established protocols and enforce requirements effectively.

  Excellent communication skills, with the ability to explain complex

• technical information clearly and concisely.

• Demonstrated problem-solving capabilities and a proactive approach to addressing challenges.

• Familiarity with Cochlear’s implant portfolio is a bonus.

• Candidates must have no travel restrictions to Asia Growth Market countries (including Pakistan and Sri Lanka)

Education

• Bachelor of Audiology or above

Languages

• English - Fluent (Required)
• Urdu - Fluent (Preferred)

Work Experience

3 years hands-on experience managing cochlear implant patients preferred.

Previous experience in customer support or technical support roles is a bonus.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Welcome!

Our growth is creating great opportunities!

Our team is expanding and we want to hire the most talented people we can. Continued success depends on it. So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

We're the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives.

Our Mission

We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.

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Clinical Technical Support Specialist page is loaded Clinical Technical Support Specialist Apply locations Thailand Pakistan Kuala Lumpur Vietnam Indonesia time type Full time posted on Posted 2 Days Ago job requisition id R-621450

Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear. Job Overview & Purpose The Clinical Technical Support Specialist role is responsible for ensuring clinical excellence in everyday cochlear implant management and clinical operations across AGM countries, primarily in Pakistan and Sri Lanka. This role conducts comprehensive training sessions for distributor teams, ensuring strict adherence to established clinical and technical protocols, offering both clinical and technical support throughout the implant lifecycle—from candidacy evaluation through post-operative care. It is tasked with remotely providing support and troubleshooting clinical issues, managing escalated clinical and technical concerns, and supporting integrity tests. In addition, the role support country teams in complaints processes and collaborates with clinical leadership to continuously update and implement training materials and clinical protocols. This is a remote position with the requirement to travel for on-site training sessions and direct distributor engagements regularly preferably based out of Thailand. Accountabilities

Accountability 1 Develops and maintains tools and training materials to assist field teams with troubleshooting and management of cases. Conducts and performs product integrity tests for difficult case management in countries. Key Responsibilities: Clinical & Technical Support: Provide clinical support for cochlear implant management, including candidacy evaluations, surgical preparation, and post-operative care. Troubleshoot clinical technical issues remotely, guiding distributors through problem resolution. Assist with complaints management by accurately documenting issues and contributing to root cause analyses. Serve as the primary contact for handling escalated clinical issues, ensuring timely and effective resolution. Coordinate with the customer services team to maintain consistency and excellence in service delivery. Support integrity testing processes. Training & Education:

Deliver regular training sessions to distributor audiologists/mapping clinicians, ensuring they are well-versed in both the clinical aspects of cochlear implants and Cochlear’s product portfolio. Work with the AGM Clinical Affairs Manager and APAC Clinical to develop and update training materials and protocols to support distributor education. Team Job

Individual contributor: Work safely, complying with all safety procedures, rules, and instructions; and reporting workplace hazards, incidents, or injuries to manager.

Minimum Key Incumbent Requirements

Required Skills Proven experience in clinical technical support and troubleshooting within the cochlear implant or related healthcare field is an asset.

Solid understanding of cochlear implant technology and clinical protocols—from initial candidacy assessments to post-operative support.

Familiarity with troubleshooting clinical equipment and implant-related software.

Strong ability to meet tight timelines and manage high-demand situations effectively.

Advanced analytical skills with keen attention to detail, along with excellent problem-solving and case management abilities.

Ability to follow established protocols and enforce requirements effectively. Excellent communication skills, with the ability to explain complex

technical information clearly and concisely.

Demonstrated problem-solving capabilities and a proactive approach to addressing challenges.

Familiarity with Cochlear’s implant portfolio is a bonus.

Candidates must have no travel restrictions to Asia Growth Market countries (including Pakistan and Sri Lanka)

Education Bachelor of Audiology or above Languages English - Fluent (Required) Urdu - Fluent (Preferred) Work Experience 3 years hands-on experience managing cochlear implant patients preferred. Previous experience in customer support or technical support roles is a bonus. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities. If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below. #CochlearCareers How we recognise your contribution We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you. For more information about Life at Cochlear, visit At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Welcome!

Our growth is creating great opportunities! Our team is expanding and we want to hire the most talented people we can. Continued success depends on it. So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! We're the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives. Our Mission

We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.

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Position: Patient Care Coordinator (Kuala Lumpur)

Position Purpose: The Patient Care Coordinator will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administration tasks.

About the Company

A healthcare access company with 20+ years of experience developing sustainable solutions to patient access challenges in emerging markets through Patient Assistance Programs and Patients Support Programs.

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JOB OPPORTUNITY – Provision of environmental, health and safety (EHS) consultancy services

We’re sourcing for qualified candidates to fill the following positions:

Senior Technical & Process Safety Engineer

• Have Degree (preferably in chemical engineering) and a min. of 12 years (Senior level) relevant experience in the oil & gas industry.
• More than five (5) years’ experience in technical and process safety with at least one (1) year of working directly in the upstream oil & gas Operator environment.
• Experience with the EHS aspect of offshore activities.

Senior EHS Specialist

• Possess a Degree in Safety, Engineering or Science/Environment with a min. of 12 years relevant experience in the upstream oil & gas industry.
• More than five (5) years of working directly in the Operator environment supporting EHS related matter.

Site Safety Lead (Onshore & Offshore)

• Senior Consultant with a Degree or Diploma.
• Possess a professional certificate in Safety & Health Officer from NIOSH Malaysia or Registered Safety and Health Officer (SHO) with DOSH or an International General Certificate in Occupational Health and Safetyby NEBOSH.
• 12 years relevant working experience of which 8 years is cumulatively based at yard and/ or offshore.

Site EHS Officer (Offshore)

• Degree/ Diploma or equivalent Certification.
• Having Professional Certificate in Safety & Health Officer from NIOSH Malaysia or Registered Safety and Health Officer (SHO) Green Book with DOSH or an International General Certificate in Occupational Health and Safetyby NEBOSH.
• Possess 10 years relevant working experience of which 5 years is cumulatively based at yard and/ or offshore.

Marine EHS Specialist

• IMO certified with at least 5 years of experience in oil & gas related operations have a background in marine (Nautical or Engineering) operations (Master Mariner or Chief Engineer class 1 unlimited).

Drilling EHS Specialist

• Senior Consultant with Degree/ Diploma.
• Possess ten (10) years relevant working experience in the oil & gas industry of which five (5) years in supporting the offshore drilling operations.

Interested candidates may submit your Updated CV to with the subject of (Application for Position). Feel free to share this post with your network.

Closing Date: 22 January 2025.

Only qualified candidates will be contacted.

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JOB OPPORTUNITY – Provision of environmental, health and safety (EHS) consultancy services

We’re sourcing for qualified candidates to fill the following positions: Senior Technical & Process Safety Engineer Have Degree (preferably in chemical engineering) and a min. of 12 years (Senior level) relevant experience in the oil & gas industry. More than five (5) years’ experience in technical and process safety with at least one (1) year of working directly in the upstream oil & gas Operator environment. Experience with the EHS aspect of offshore activities. Senior EHS Specialist Possess a Degree in Safety, Engineering or Science/Environment with a min. of 12 years relevant experience in the upstream oil & gas industry. More than five (5) years of working directly in the Operator environment supporting EHS related matter. Site Safety Lead (Onshore & Offshore) Senior Consultant with a Degree or Diploma. Possess a professional certificate in Safety & Health Officer from NIOSH Malaysia or Registered Safety and Health Officer (SHO) with DOSH or an International General Certificate in Occupational Health and Safetyby NEBOSH. 12 years relevant working experience of which 8 years is cumulatively based at yard and/ or offshore. Site EHS Officer (Offshore) Degree/ Diploma or equivalent Certification. Having Professional Certificate in Safety & Health Officer from NIOSH Malaysia or Registered Safety and Health Officer (SHO) Green Book with DOSH or an International General Certificate in Occupational Health and Safetyby NEBOSH. Possess 10 years relevant working experience of which 5 years is cumulatively based at yard and/ or offshore. Marine EHS Specialist IMO certified with at least 5 years of experience in oil & gas related operations have a background in marine (Nautical or Engineering) operations (Master Mariner or Chief Engineer class 1 unlimited). Drilling EHS Specialist Senior Consultant with Degree/ Diploma. Possess ten (10) years relevant working experience in the oil & gas industry of which five (5) years in supporting the offshore drilling operations. Interested candidates may submit your Updated CV to with the subject of (Application for Position). Feel free to share this post with your network. Closing Date: 22 January 2025. Only qualified candidates will be contacted.

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The Job Holder will support Senior Manager under the Clinical Services Planning & Integration (CSPI) Division to formulate clinical strategies, connect and align key drivers to develop coherent implementation plans for conditions with significant disease burden. The incumbent will work with both internal and external stakeholders, including various specialists and primary/community care leaders to drive and support NUHS’ population health goals and role as Regional Health Manager.

Job Responsibilities

1. Development of clinical/population health strategies and implementation plans

• Organise and coordinate engagements and opportunities for collaboration with both internal and external stakeholders to enhance integration/ coordination of care between hospitals, primary care and community care.
• Provide effective secretariat and administrative support, stakeholder and project management e.g. preparation of minutes, papers and presentations, follow-up on matters arising
• Assist in the development of both long and short term clinical/population health strategies through (i) mapping of existing services and identification of care gaps, (ii) gather relevant data points and evidence to guide service planning including prioritisation, KPI setting, etc.

2. Work planning and grant management for Population Health programmes

• Support project and grant management of assigned population health programme(s)
• Work closely with relevant stakeholders including programme team, Legal and Finance to enable smooth work plan development and submission, budgeting, and signing of contractual agreements, timely submission and processing of claims
• Work with internal and external stakeholders to collate information and submit regular reports required by management or committees
• Support audit / review processes and evaluation of programmes and plan for long term sustainability and effectiveness

3. Any other duties assigned

Job Requirements

• Bachelor’s Degree preferably in Healthcare, Life Sciences, Business Administration
• 3-5 years of relevant working experience, preferably in public healthcare
• Possess confidence to work with internal and external stakeholders of different levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Good writing, communication, problem solving, and presentation skills
• Experience in preparing proposals, presentations and papers

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The Job Holder will support Senior Manager under the Clinical Services Planning & Integration (CSPI) Division to formulate clinical strategies, connect and align key drivers to develop coherent implementation plans for conditions with significant disease burden. The incumbent will work with both internal and external stakeholders, including various specialists and primary/community care leaders to drive and support NUHS’ population health goals and role as Regional Health Manager. Job Responsibilities 1. Development of clinical/population health strategies and implementation plans Organise and coordinate engagements and opportunities for collaboration with both internal and external stakeholders to enhance integration/ coordination of care between hospitals, primary care and community care. Provide effective secretariat and administrative support, stakeholder and project management e.g. preparation of minutes, papers and presentations, follow-up on matters arising Assist in the development of both long and short term clinical/population health strategies through (i) mapping of existing services and identification of care gaps, (ii) gather relevant data points and evidence to guide service planning including prioritisation, KPI setting, etc. 2. Work planning and grant management for Population Health programmes Support project and grant management of assigned population health programme(s) Work closely with relevant stakeholders including programme team, Legal and Finance to enable smooth work plan development and submission, budgeting, and signing of contractual agreements, timely submission and processing of claims Work with internal and external stakeholders to collate information and submit regular reports required by management or committees Support audit / review processes and evaluation of programmes and plan for long term sustainability and effectiveness 3. Any other duties assigned Job Requirements Bachelor’s Degree preferably in Healthcare, Life Sciences, Business Administration 3-5 years of relevant working experience, preferably in public healthcare Possess confidence to work with internal and external stakeholders of different levels Ability to multi-task and work under tight timelines Good analytical and organization skills Good writing, communication, problem solving, and presentation skills Experience in preparing proposals, presentations and papers

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Manager, Medical Advisory & Case Management (Medical Services)

GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Manager, Medical Advisory & Case Management (Medical Services)

GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 day ago Be among the first 25 applicants

To provide medical consultation and opinion in regard to claims pertinent to Guarantee Letter (GL) or Reimbursement / medical claim disputes or appeals / investigations / underwriting, and to ensure effective implementation of case management intervention in order to efficiently reduce or contain healthcare cost, without compromising healthcare quality and needs, in addition to development of quality assurance programmes or other relevant initiatives for organization.

• Medical advisory lead within and beyond operations divisions. To provide medical insights to various divisions within the company such as Medical Claims, Network Management, Call Centre, Customer Services, Product Management & Pricing, Strategic Business Development etc.
• To monitor and follow up with complex cases that require prolonged stay or due for discharge based on the length of stay planned / benchmarked; with the objective of limiting unwarranted extension of stay without compromising the care quality and to evaluate / approve for Top Up GL that fulfills criteria set within the proposed benchmark.
• To provide medical consultation and opinion in regard to admissibility and necessity of medical claims, fulfilment of policy contract definition in medical claims, investigation and underwriting decisions, as well as ad-hoc medical consultation and opinion in medical related queries.
• To communicate with panel specialists via call conference or virtual meetings regarding Professional Fee Queries and address overcharging issues or any issues on specialist’s fees to appropriate parties such as hospital management / hospital fee committee and Ministry of Health (MOH), medical councils, LIAM / PIAM as and when required, in accordance with the PHFSA Fee Schedule and reasonable & customary charges (R&C) guides.
• To develop / coach claim assessors through regular medical trainings and development / revision of internal claims guidelines to enhance their medical knowledge and competency in claim assessment to deliver services in keeping with the standards set.
• To involve in projects and/or initiatives for department / division process improvement.
• To conduct quality assurance checking on medical claims; to vet through periodical service report and follow up with relevant parties for remedial actions and its implementation as and when required.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company’s interest.
• Highlight any potential concerns / risks and proactively share the best risk management practices.
• In charge of fraud, waste and abuse (FWA) detection, resolution and prevention to minimize billing wastages by reviewing and analyzing trends and emerging patterns in hospital and doctors’ charges, implementing controls on claims overutilization.

The Person:

• Qualifications: Licensed practicing Medical Doctor (MBBS / MD) in good standing in medical community, preferably with clinical experience/ specialty in internal medicine, paediatrics, and surgical based. Postgraduate qualification in occupational health, family medicine, or any relevant field would be an added advantage. Experience in a public/ private hospital is essential. Experience in analysis, fraud detection is an added advantage.
• Working Experience: Minimum 5 years working experience in healthcare and/or insurance.
• Key Skills: Sound medical knowledge; knowledge of healthcare billing and medical terminology; strong business acumen with communication, analytical, problem solving, documentation and organization skills; strong negotiation and public relation skills.
• Key Knowledge: Knowledge in medical terminology, clinical knowledge; Proficiency in current healthcare delivery systems and hospital, patient management and billing system; insurance product and contractual wordings knowledge.
• Key Competencies: Customer service, product knowledge, medical knowledge, information gathering and analysis, policy interpretation and application, processes, procedures and policies.
• Demonstrate alignment with the organisation’s core values through expected behaviours.
• High level of integrity, take accountability of work and good attitude over teamwork.
• Take initiative to improve current state of circumstances and adaptable to embrace new changes.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change. Ver 1.0
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies : Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Health Care Provider
• Industries Insurance, Hospitals and Health Care, and Medical Practices

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