67 Head Of Technology jobs in Malaysia

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What a Senior Director, Head of Technology Advisory does primarily:

• Drive the expansion of Technology Practice by leading business development, delivery and holding revenue targets for SMT – IPVMC clusters of Southeast Asia.

• Offer expertise in high demand topics – Solution Integration of Visa Product Suite (e.g., Flex, Click to Pay, Visa Direct, Pismo, Currency Cloud etc.), building front-end mobile experiences, enabling payment interfaces, migrating banking stack and other topics that are complex in scale and scope, intellectually demanding, and deadline driven.

• Contribute to key Practice building initiatives – top-line growth, new Capability / IP generation, program management, training, mentorship, and team initiatives.

• The ability to conceptualize, analyze, build blueprint tech transformations and present solutions to senior stakeholders.

• Manage end to end solutioning and delivery of key projects with a squad that comprises both internal resources and external partners.

• You will support other consultants and in-market clients deployed teams, taking charge of specific aspects of the project. You will offer solutions for a specific client problem or challenge.

• Develop and leverage partnerships with internal product SMEs to deliver holistic support spanning from scope definition to implementation

• Stay abreast of evolving payment technologies, innovations, and strategic partners that may accelerate speed-to-market or enhance our existing products and solutions

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 15 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
• Bachelor’s degree from a top tier institution with 17+ years of work experience.
• Demonstrated career progression at a consulting firm or in technology role.
• Have experience of working with senior tech executives e.g., CTOs in a bank.
• Working experience in credit card / payments domain is a key requirement.
• Have end-to-end technical expertise in payment systems integration, data management, security infrastructure ensuring efficiency, and robust payment solutions.
• Strong verbal and written communication skills, able to develop well-structured communications and deliver presentations to audiences.
• Strong analytical skills, ability to have structured thinking and build strong arguments.
• Self-starter individual with a keen appetite for building the business.
• Entrepreneurial, proactive, someone who ‘rolls up the sleeves’ and gets things done.

Preferred Qualifications

• Deep Understanding of Core Banking and Card Management Stack, Processors, 4-Party Payment Model, Web technology stack & Supporting Technologies (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs, etc.) and service deployment.
• Basic knowledge of cloud environments (e.g., AWS, Azure, Google Cloud, IBM Cloud).
• Familiarity with Software Development Life Cycle (SDLC) process.
• Hold comprehensive knowledge of industry-standard security protocols such as Open ID Connect, OAuth2, SAML, JWT JOSE, JWKS, emphasizing their application in secure and reliable payment processing.
• Solid experience in enterprise application integration including APIs, Web Services (SOAP/RESTful), Micro Services, Containerization (Open Shift Containers, Kubernetes etc.)

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What a Senior Director, Head of Technology Advisory does primarily:

• Drive the expansion of Technology Practice by leading business development, delivery and holding revenue targets for SMT – IPVMC clusters of Southeast Asia.

• Offer expertise in high demand topics – Solution Integration of Visa Product Suite (e.g., Flex, Click to Pay, Visa Direct, Pismo, Currency Cloud etc.), building front-end mobile experiences, enabling payment interfaces, migrating banking stack and other topics that are complex in scale and scope, intellectually demanding, and deadline driven.

• Contribute to key Practice building initiatives – top-line growth, new Capability / IP generation, program management, training, mentorship, and team initiatives.

• The ability to conceptualize, analyze, build blueprint tech transformations and present solutions to senior stakeholders.

• Manage end to end solutioning and delivery of key projects with a squad that comprises both internal resources and external partners.

• You will support other consultants and in-market clients deployed teams, taking charge of specific aspects of the project. You will offer solutions for a specific client problem or challenge.

• Develop and leverage partnerships with internal product SMEs to deliver holistic support spanning from scope definition to implementation

• Stay abreast of evolving payment technologies, innovations, and strategic partners that may accelerate speed-to-market or enhance our existing products and solutions

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 15 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
• Bachelor’s degree from a top tier institution with 17+ years of work experience.
• Demonstrated career progression at a consulting firm or in technology role.
• Have experience of working with senior tech executives e.g., CTOs in a bank.
• Working experience in credit card / payments domain is a key requirement.
• Have end-to-end technical expertise in payment systems integration, data management, security infrastructure ensuring efficiency, and robust payment solutions.
• Strong verbal and written communication skills, able to develop well-structured communications and deliver presentations to audiences.
• Strong analytical skills, ability to have structured thinking and build strong arguments.
• Self-starter individual with a keen appetite for building the business.
• Entrepreneurial, proactive, someone who ‘rolls up the sleeves’ and gets things done.

Preferred Qualifications

• Deep Understanding of Core Banking and Card Management Stack, Processors, 4-Party Payment Model, Web technology stack & Supporting Technologies (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs, etc.) and service deployment.
• Basic knowledge of cloud environments (e.g., AWS, Azure, Google Cloud, IBM Cloud).
• Familiarity with Software Development Life Cycle (SDLC) process.
• Hold comprehensive knowledge of industry-standard security protocols such as Open ID Connect, OAuth2, SAML, JWT JOSE, JWKS, emphasizing their application in secure and reliable payment processing.
• Solid experience in enterprise application integration including APIs, Web Services (SOAP/RESTful), Micro Services, Containerization (Open Shift Containers, Kubernetes etc.)

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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Head of Technology Architecture and Innovation

In this role at CelcomDigi, we are seeking a visionary and commercially astute leader for Technology Architecture and Innovation with significant experience in the telecommunications sector. This strategic role is pivotal in shaping our technology roadmap, particularly in developing and integrating cutting-edge solutions leveraging 5G, advanced analytics, and AI-driven data products. You will define architectural standards, drive innovation, and ensure our technology landscape is robust, scalable, and secure. Taking on the role of an evangelist — you are someone who can bridge IT, Networks, and the business to articulate the future of technology and its interaction with business objectives, thus this role requires the ability to not only design technically excellent solutions but also to articulate their commercial value and effectively secure buy-in from diverse business and technical stakeholders.

Responsibilities

• Responsible for the research, identification and development of target technology architecture, roadmap, standards, patterns, operating models and best practices, particularly relevant to 5G, Network Functions, Cloud, OSS/BSS, Network Automation and Orchestration, Telco Data Analytics, and AI/ML applications in the telecom domain.
• Ensure technology architecture aligns with business strategies, supports new product development, and enhances customer experience within the telco space, as well as cross-functional architecture alignment across the Technology Division (Strategy, Solutions, Engineering, and IT).
• Develop appropriate technical recommendations by utilizing technology, functional, and industry knowledge to address business and technical requirements, and deliver innovations and transformation journey by leveraging analytical and digital capabilities to shape operational excellence.
• Provide expert technical guidance for designing and implementing complex solutions, particularly those involving 5G core/RAN technologies, big data platforms for network/customer analytics, and AI models for optimization, prediction, or personalization.
• Champion innovation initiatives, translating technical possibilities into tangible business opportunities and compelling commercial propositions, and foster a culture of commercially aware innovation within the teams. Collaborate and form partnership with external partners and vendors in the technology ecosystem.
• Lead the architecture review process and serve as the process owner for architecture governance forums.
• Build and manage a dynamic, highly motivated, high-performance team with forward-thinking capabilities

Requirements

• Deep Telco Domain knowledge : Proven experience and strong understanding of current and emerging technologies in IT, Mobile and Fixed networks, such as 5G, Cloud, Service Orchestration, Software-Defined Networking, Telco API and Data Analytics, AI/ML applications in Telecom, Fixed-Mobile Convergence, and OSS/BSS Systems and Integration
• Service Architecture Expertise: Strong understanding of service-oriented architecture (SOA) principles and experience in designing and implementing service-based systems, and the ability to translate business requirements into technology solutions and to demonstrate the business value of technology investments.
• Data Management and Analytics Knowledge: Understands data platform, data management principles, data architecture design, and development of AI applications using large language models (LLMs), prompt engineering, Retrieval Augmented Generation (RAG), and fine-tuning techniques.
• Commercial Acumen & Value Articulation: Demonstrated ability to link technical solutions to tangible business value, build compelling business cases, and articulate commercialization strategies.
• Innovation and Collaboration: A passion for exploring new technologies and a knack for developing innovative solutions to business challenges, with proven ability to work effectively across technical, product, commercial, and operational teams within a telco context.
• Experience in leading multi-disciplinary technology team and demonstrated ability to lead and inspire technical teams and influence across functions.
• Stakeholder Influence: Proven track record of successfully presenting to and gaining buy-in from senior business and technical stakeholders for significant technology initiatives.
• Degree or Master in Engineering / Information Technology / Computer Science.
• Minimum 8 years of professional experience in IT/Networks/Technology, with at least 3 years in a technical/ solution/ enterprise architecture role specifically within or creating solutions for the Telecommunications industry and/or experience leading a team.
• Technically adept with strong analytical, technical solutioning and problem-solving skills
• Product engineering focused and familiar with 3GPP/TM Forum standards.
• Strong self-motivation and result orientated.
• Ability to build consensus and foster change in ambiguous settings.
• Good team development with a strong ability to lead, inspire and motivate far beyond own line.
• Excellent communication skills; able to explain complex industry concepts in non-technical terms

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

About CelcomDigi / Equal Opportunity

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.

Seniority level

• Director

Employment type

• Full-time

Job function

• Information Technology

Industries

• Telecommunications

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Senior Director, Head of Technology Advisory

What a Senior Director, Head of Technology Advisorydoes primarily: Drive the expansion of Technology Practice by leading business development, delivery and holding revenue targets for SMT – IPVMC clusters of Southeast Asia. Offer expertise in high demand topics – Solution Integration of Visa Product Suite (e.g., Flex, Click to Pay, Visa Direct, Pismo, Currency Cloud etc.), building front-end mobile experiences, enabling payment interfaces, migrating banking stack and other topics that are complex in scale and scope, intellectually demanding, and deadline driven. Contribute to key Practice building initiatives – top-line growth, new Capability / IP generation, program management, training, mentorship, and team initiatives. The ability to conceptualize, analyze, build blueprint tech transformations and present solutions to senior stakeholders. Manage end to end solutioning and delivery of key projects with a squad that comprises both internal resources and external partners. You will support other consultants and in-market clients deployed teams, taking charge of specific aspects of the project. You will offer solutions for a specific client problem or challenge. Develop and leverage partnerships with internal product SMEs to deliver holistic support spanning from scope definition to implementation Stay abreast of evolving payment technologies, innovations, and strategic partners that may accelerate speed-to-market or enhance our existing products and solutions This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 15or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD Bachelor’s degree from a top tier institution with 17+ years of work experience. Demonstrated career progression at a consulting firm or in technology role. Have experience of working with senior tech executives e.g., CTOs in a bank. Working experience in credit card / payments domain is a key requirement. Have end-to-end technical expertise in payment systems integration, data management, security infrastructure ensuring efficiency, and robust payment solutions. Strong verbal and written communication skills, able to develop well-structured communications and deliver presentations to audiences. Strong analytical skills, ability to have structured thinking and build strong arguments. Self-starter individual with a keen appetite for building the business. Entrepreneurial, proactive, someone who ‘rolls up the sleeves’ and gets things done.

Preferred Qualifications Basic knowledge of cloud environments (e.g., AWS, Azure, Google Cloud, IBM Cloud). Familiarity with Software Development Life Cycle (SDLC) process. Hold comprehensive knowledge of industry-standard security protocols such as Open ID Connect, OAuth2, SAML, JWT JOSE, JWKS, emphasizing their application in secure and reliable payment processing. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description

What a Senior Director, Head of Technology Advisory does primarily: Drive the expansion of Technology Practice by leading business development, delivery and holding revenue targets for SMT – IPVMC clusters of Southeast Asia.

Offer expertise in high demand topics – Solution Integration of Visa Product Suite (e.g., Flex, Click to Pay, Visa Direct, Pismo, Currency Cloud etc.), building front-end mobile experiences, enabling payment interfaces, migrating banking stack and other topics that are complex in scale and scope, intellectually demanding, and deadline driven.

Contribute to key Practice building initiatives – top-line growth, new Capability / IP generation, program management, training, mentorship, and team initiatives.

The ability to conceptualize, analyze, build blueprint tech transformations and present solutions to senior stakeholders.

Manage end to end solutioning and delivery of key projects with a squad that comprises both internal resources and external partners.

You will support other consultants and in-market clients deployed teams, taking charge of specific aspects of the project. You will offer solutions for a specific client problem or challenge.

Develop and leverage partnerships with internal product SMEs to deliver holistic support spanning from scope definition to implementation

Stay abreast of evolving payment technologies, innovations, and strategic partners that may accelerate speed-to-market or enhance our existing products and solutions

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications

Basic Qualifications 15 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD Bachelor’s degree from a top tier institution with 17+ years of work experience. Demonstrated career progression at a consulting firm or in technology role. Have experience of working with senior tech executives e.g., CTOs in a bank. Working experience in credit card / payments domain is a key requirement. Have end-to-end technical expertise in payment systems integration, data management, security infrastructure ensuring efficiency, and robust payment solutions. Strong verbal and written communication skills, able to develop well-structured communications and deliver presentations to audiences. Strong analytical skills, ability to have structured thinking and build strong arguments. Self-starter individual with a keen appetite for building the business. Entrepreneurial, proactive, someone who ‘rolls up the sleeves’ and gets things done.

Preferred Qualifications Deep Understanding of Core Banking and Card Management Stack, Processors, 4-Party Payment Model, Web technology stack & Supporting Technologies (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs, etc.) and service deployment. Basic knowledge of cloud environments (e.g., AWS, Azure, Google Cloud, IBM Cloud). Familiarity with Software Development Life Cycle (SDLC) process. Hold comprehensive knowledge of industry-standard security protocols such as Open ID Connect, OAuth2, SAML, JWT JOSE, JWKS, emphasizing their application in secure and reliable payment processing. Solid experience in enterprise application integration including APIs, Web Services (SOAP/RESTful), Micro Services, Containerization (Open Shift Containers, Kubernetes etc.) Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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Head of Technology Architecture and Innovation In this role at CelcomDigi, we are seeking a visionary and commercially astute leader for Technology Architecture and Innovation with significant experience in the telecommunications sector. This strategic role is pivotal in shaping our technology roadmap, particularly in developing and integrating cutting-edge solutions leveraging 5G, advanced analytics, and AI-driven data products. You will define architectural standards, drive innovation, and ensure our technology landscape is robust, scalable, and secure. Taking on the role of an evangelist — you are someone who can bridge IT, Networks, and the business to articulate the future of technology and its interaction with business objectives, thus this role requires the ability to not only design technically excellent solutions but also to articulate their commercial value and effectively secure buy-in from diverse business and technical stakeholders.

Responsibilities

Responsible for the research, identification and development of target technology architecture, roadmap, standards, patterns, operating models and best practices, particularly relevant to 5G, Network Functions, Cloud, OSS/BSS, Network Automation and Orchestration, Telco Data Analytics, and AI/ML applications in the telecom domain.

Ensure technology architecture aligns with business strategies, supports new product development, and enhances customer experience within the telco space, as well as cross-functional architecture alignment across the Technology Division (Strategy, Solutions, Engineering, and IT).

Develop appropriate technical recommendations by utilizing technology, functional, and industry knowledge to address business and technical requirements, and deliver innovations and transformation journey by leveraging analytical and digital capabilities to shape operational excellence.

Provide expert technical guidance for designing and implementing complex solutions, particularly those involving 5G core/RAN technologies, big data platforms for network/customer analytics, and AI models for optimization, prediction, or personalization.

Champion innovation initiatives, translating technical possibilities into tangible business opportunities and compelling commercial propositions, and foster a culture of commercially aware innovation within the teams. Collaborate and form partnership with external partners and vendors in the technology ecosystem.

Lead the architecture review process and serve as the process owner for architecture governance forums.

Build and manage a dynamic, highly motivated, high-performance team with forward-thinking capabilities

Requirements

Deep Telco Domain knowledge : Proven experience and strong understanding of current and emerging technologies in IT, Mobile and Fixed networks, such as 5G, Cloud, Service Orchestration, Software-Defined Networking, Telco API and Data Analytics, AI/ML applications in Telecom, Fixed-Mobile Convergence, and OSS/BSS Systems and Integration

Service Architecture Expertise:

Strong understanding of service-oriented architecture (SOA) principles and experience in designing and implementing service-based systems, and the ability to translate business requirements into technology solutions and to demonstrate the business value of technology investments.

Data Management and Analytics Knowledge:

Understands data platform, data management principles, data architecture design, and development of AI applications using large language models (LLMs), prompt engineering, Retrieval Augmented Generation (RAG), and fine-tuning techniques.

Commercial Acumen & Value Articulation:

Demonstrated ability to link technical solutions to tangible business value, build compelling business cases, and articulate commercialization strategies.

Innovation and Collaboration:

A passion for exploring new technologies and a knack for developing innovative solutions to business challenges, with proven ability to work effectively across technical, product, commercial, and operational teams within a telco context.

Experience in leading multi-disciplinary technology team

and demonstrated ability to lead and inspire technical teams and influence across functions.

Stakeholder Influence:

Proven track record of successfully presenting to and gaining buy-in from senior business and technical stakeholders for significant technology initiatives.

Degree or Master in Engineering / Information Technology / Computer Science.

Minimum 8 years of professional experience in IT/Networks/Technology, with at least 3 years in a technical/ solution/ enterprise architecture role specifically within or creating solutions for the Telecommunications industry and/or experience leading a team.

Technically adept with strong analytical, technical solutioning and problem-solving skills

Product engineering focused and familiar with 3GPP/TM Forum standards.

Strong self-motivation and result orientated.

Ability to build consensus and foster change in ambiguous settings.

Good team development with a strong ability to lead, inspire and motivate far beyond own line.

Excellent communication skills; able to explain complex industry concepts in non-technical terms

Next Steps Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

About CelcomDigi / Equal Opportunity CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.

Seniority level Director

Employment type Full-time

Job function Information Technology

Industries Telecommunications

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Head of Information Technology Operations

About the Company : NTT Data Payment Services is committed to delivering innovative payment solutions and services that meet the evolving needs of our clients. Our mission is to provide secure, efficient, and reliable payment processing while fostering a culture of inclusivity and collaboration.

About the Role : The Head of IT Operations is responsible for leading the IT Operations Department, consisting of the Cloud, Infrastructure, NAC and Operations Teams. Focused on managing the operation, delivery, and continuous improvement of common services across the Group, ensuring that the services are fit for purpose and are delivered to the Group in line with agreed SLAs, schedules, and budget.

Responsibilities

• Financial: Strong project and IT service management skills to ensure the overall strategy focus and execution of the technology strategy.
• Customer: Responsible for the operations, maintenance, efficiency, and effectiveness of the IT Operations services meeting the demands of the businesses and the whole NTT Data Payment Services business. Accountable for the operation & support of the IT Operations services according to the agreed SLAs, costs and schedules. Accountable for resolution of all issues and problems related to the IT Operations services, meeting SLAs and KPIs in all severities and priorities.
• Internal Processes: To contend with major incidents and situations that need to be handled immediately and resolutely. The ever-greening, service improvement, demand management, change management, benchmarking, reporting, etc of the IT Operations services. The development of upgrades and enhancements to the existing service and development of new services to meet business demands. The implementation and conformance to security and audit principles and best practice processes. The continued development and improvement of service delivery process used in the IT Operations. Assist in any ad-hoc assignment when is required by immediate superior.
• Learning & Growth: The motivation and development of IT Operations Staff to meet competency targets, covering personal development, technical development, coaching, succession planning, etc.

Qualifications

• Candidate must possess a minimum fifteen (15) years of working experience in Financial Institution/ FinTech, IT Technical, Operational or service management roles, with wide and in-depth exposure to Payment and IT processes.
• Candidate must have AWS or equivalent cloud leadership experience.
• Preferable candidate with minimum of ten (10) years of experience in leading and managing teams of at least 20 employees.
• Excellence leadership and management skills.
• Good command of English, Bahasa Malaysia and Chinese.

Education / Certification Requirements

• Candidate must possess at least a Bachelor’s Degree, Professional Degree in Computer Science or any discipline with related field.
• Candidate with Cloud / ITIL / TOGAF Certification is an added advantage.

Pay range and compensation package : Salary and compensation details will be discussed during the interview process.

Equal Opportunity Statement

NTT Data Payment Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Financial Services and Technology, Information and Media

Equal opportunity and inclusion statements preserved above.

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Direct message the job poster from SM2 Consulting

Position Overview:

The Head of IT will serve as a strategic partner to the leadership team, responsible for shaping and executing the Company’s IT strategy to enable profitable growth, operational efficiency, and digital integration. This role will focus on optimizing ERP systems, IT infrastructure, cybersecurity, and business applications to build a unified, scalable, and secure technology environment across the Group.

Key Responsibilities:

• Develop and execute a comprehensive IT strategy aligned with business priorities.
• Lead digital transformation initiatives including cloud adoption, automation, and data-driven decision-making.
• ERP System Integration & Optimization
• Oversee ERP platform assessment, optimisation, standardization, and integration across the Group.
• Ensure ERP systems support financials, project execution, supply chain, HR, and reporting.
• IT Infrastructure & Operations
• Manage design and deployment of scalable, resilient IT infrastructure across all locations.
• Ensure high service levels, system uptime, and responsive IT support.
• Cybersecurity & Risk Management
• Establish cybersecurity policies and frameworks aligned with industry standards and regulations.
• Conduct risk assessments and implement controls to safeguard data and operations.
• Systems Integration & Business Applications
• Harmonize business applications (e.g., project management, asset management, procurement).
• Drive data integration and master data governance for Group-wide analytics.
• Manage vendor relationships to ensure optimal service delivery and ROI.
• Oversee outsourcing strategies and performance metrics.
• Budgeting & Cost Management
• Lead Group-wide IT budgeting and cost control.
• Ensure efficient allocation of resources and technology investments.

Qualifications and experience:

• Bachelor’s degree in IT, Computer Science, Engineering, Business Administration, or related field (Master’s preferred).
• 15+ years of progressive IT experience, including 5+ years in leadership roles.
• Experience managing IT across multi-region operations, ideally in industrial services, energy, or construction.
• Proven success in ERP integration and digital transformation.
• Deep knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001) and risk management.
• Strong leadership, communication, and stakeholder engagement skills.
• Ability to align technology with business goals and deliver measurable outcomes.
• Expertise in project management, change management, and organizational development

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Industrial Machinery Manufacturing

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Head of Information Technology Operations

About the Company : NTT Data Payment Services is committed to delivering innovative payment solutions and services that meet the evolving needs of our clients. Our mission is to provide secure, efficient, and reliable payment processing while fostering a culture of inclusivity and collaboration. About the Role : The Head of IT Operations is responsible for leading the IT Operations Department, consisting of the Cloud, Infrastructure, NAC and Operations Teams. Focused on managing the operation, delivery, and continuous improvement of common services across the Group, ensuring that the services are fit for purpose and are delivered to the Group in line with agreed SLAs, schedules, and budget. Responsibilities

Financial:

Strong project and IT service management skills to ensure the overall strategy focus and execution of the technology strategy. Customer:

Responsible for the operations, maintenance, efficiency, and effectiveness of the IT Operations services meeting the demands of the businesses and the whole NTT Data Payment Services business. Accountable for the operation & support of the IT Operations services according to the agreed SLAs, costs and schedules. Accountable for resolution of all issues and problems related to the IT Operations services, meeting SLAs and KPIs in all severities and priorities. Internal Processes:

To contend with major incidents and situations that need to be handled immediately and resolutely. The ever-greening, service improvement, demand management, change management, benchmarking, reporting, etc of the IT Operations services. The development of upgrades and enhancements to the existing service and development of new services to meet business demands. The implementation and conformance to security and audit principles and best practice processes. The continued development and improvement of service delivery process used in the IT Operations. Assist in any ad-hoc assignment when is required by immediate superior. Learning & Growth:

The motivation and development of IT Operations Staff to meet competency targets, covering personal development, technical development, coaching, succession planning, etc. Qualifications

Candidate must possess a minimum fifteen (15) years of working experience in Financial Institution/ FinTech, IT Technical, Operational or service management roles, with wide and in-depth exposure to Payment and IT processes. Candidate must have AWS or equivalent cloud leadership experience. Preferable candidate with minimum of ten (10) years of experience in leading and managing teams of at least 20 employees. Excellence leadership and management skills. Good command of English, Bahasa Malaysia and Chinese. Education / Certification Requirements

Candidate must possess at least a Bachelor’s Degree, Professional Degree in Computer Science or any discipline with related field. Candidate with Cloud / ITIL / TOGAF Certification is an added advantage. Pay range and compensation package : Salary and compensation details will be discussed during the interview process. Equal Opportunity Statement

NTT Data Payment Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industries

Financial Services and Technology, Information and Media Equal opportunity and inclusion statements preserved above.

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