139 Head Of Technology jobs in Malaysia

About the role

As the Head, Technology Risk at Hong Leong Assurance Berhad, you will be responsible for leading the technology risk management function and ensuring the organisation's IT systems, processes and infrastructure adhere to regulatory requirements and industry best practices. This is a full-time, on-site role based in Petaling Jaya, Selangor.

What you'll be doing

Responsible for Technology Risk Unit at Risk Management Department

Technology and Cyber Risk

• Drive the development, implementation and continuous improvement of information security strategies, frameworks, policies, standards, and procedures in alignment with business objectives, risk appetite, legal and regulatory requirements.
• Oversee the establishment, maintenance, and enforcement of information security controls to protect the confidentiality, integrity, and availability of data, systems, and networks.
• Oversee the execution of regular technology and cyber risk assessments, profiling and monitoring to identify and mitigate potential security threats.
• Supervise, oversee and collaborate with internal stakeholders (including Group IT Infrastructure and Group IT Security) to manage response activities, including investigations, containment, remediation, and communication of information security and cyber incidents.
• Stay up-to-date with emerging threats to proactively identify potential risks and implement appropriate countermeasures.

Business Continuity Management

• Drive the development, implementation and continuous improvement of a robust business continuity management framework, including business impact analysis, risk assessments, business continuity plans, and crisis management plans, to mitigate disruptions and emergencies.
• Drive collaboration with key stakeholders to identify critical business functions, establish recovery objectives, and implement strategies for mitigating risks and maintaining operational continuity.
• Oversee regular testing, drills, and exercises to validate the effectiveness of business continuity plans, identify areas for improvement, and stay up-to-date with industry standards and regulatory requirements for ongoing adjustments to the program.

Leadership & Collaboration

• Provide strategic leadership and guidance to the Information Security and Business Continuity teams, fostering a culture of collaboration, innovation, continuous learning, and resiliency and security awareness.
• Collaborate with cross-functional teams, including IT, Risk Management, Legal, and Compliance, to ensure the integration of security and business continuity requirements into operational processes and projects.
• Act as a subject matter expert on information security and business continuity, advising Senior Management and the Group Board Risk Management Committee on potential risks, threats, and necessary IT related investments.
• Oversee the development and delivery of training programmes and awareness campaigns to educate employees on security best practices and their roles in business continuity management.
• Represent HLAH and its subsidiaries in relevant industry forums, conferences, and regulatory engagements, promoting best practices and building strong relationships with external stakeholders.

Ensure compliance with the Company's and Regulator's policies and regulations. 

Perform other duties as required by the Management.

What we're looking for

• Minimum 8 years of experience in technology risk management, preferably in the banking or financial services industry
• Thorough understanding of technology risks, controls and best practices in the areas of cybersecurity, data protection, business continuity and IT governance
• Proven track record of developing and implementing effective technology risk management frameworks and strategies
• Strong project management and stakeholder management skills to coordinate with cross-functional teams
• Excellent communication and presentation skills to effectively convey complex technology risk concepts to both technical and non-technical audiences
• Relevant professional certifications in fields such as CISA, CISM or CRISC
• Degree in Information Technology, Computer Science, or a related discipline

If you're ready to take on this exciting challenge, apply now and become a key part of our dynamic team

1. Provide guidance and direction to a multi-disciplinary team, including those focused on technology services, sales, and operations. Set performance metrics and ensure teams are aligned with business goals. Implement coaching and professional development programs to enhance team capabilities.
2. Drive business growth by identifying and capturing new market opportunities. Oversee customer acquisition and relationship management strategies. Responsible for meeting and exceeding sales targets and maintaining healthy profit margins.
3. Serve as a key point of contact for major clients, understanding their business needs to deliver customized solutions. Conduct presentations and demonstrations of products, and collaborate with teams to craft compelling proposals. Champion new "as-a-Service" products, ensuring they meet market demands.
4. Cultivate and nurture relationships with strategic partners, vendors, and technology providers. Facilitate effective collaboration and manage licensing agreements to support long-term business growth.
5. Continuously monitor market trends and competitor activities to inform strategic decisions. Evaluate and benchmark company offerings against the competition to maintain a strong market position.
6. Contribute to the development of new product lines and future service offerings. Use market research to inform product pricing and ensure profitability objectives are met.
7. Act as a subject matter expert for the company's cloud and security solutions. Conduct security assessments, including vulnerability and penetration testing, and provide expert remediation advice. Uphold and improve security standards in line with industry best practices.
8. Assist the sales team with technical support during the presales phase. This includes preparing and delivering solution presentations, coordinating product demonstrations, and providing technical specifications for proposals.
9. Manage day-to-day operations with a focus on cost control and resource optimization. Monitor financial performance, including revenue and growth metrics, to achieve overall business objectives.
10. Stay current with emerging technologies and industry innovations. Facilitate the smooth integration of new products and solutions, working with internal teams to ensure successful deployment and a positive customer experience.
11. Handle various administrative tasks and provide regular business updates to senior management. Ensure all documentation and reporting are accurate and submitted in a timely manner.

About The Role
We are seeking a
Head of Technology & Systems
to architect and lead the next stage of our digital backbone. This is a
senior management role
reporting directly to the CEO, with a mandate to transform technology from a support function into a strategic growth driver.

The role is not only about managing systems, but about enabling
business expansion, omni-channel integration, AI adoption, and future SaaS opportunities
.

Key Responsibilities
Technology Strategy & Roadmap

• Design and own the 3-year technology roadmap aligned with business priorities (retail & e-commerce)
• Drive projects that enable omni-channel integration, scalability across new markets, AI adoption, and potential SaaS productization.
• Translate CEO's vision into structured execution plans.

Systems & Integration Leadership

• Oversee all critical platforms: in-house POSM/CRM/WMS/Commission/Appointment systems, as well as external SaaS (Shopify , , HR/payroll, accounting, marketing tools, collaboration tools)
• Ensure integration, security, and reliability across all systems.
• Establish RACI and ownership for each system and process.

Project & Team Orchestration

• Lead and mentor the internal IT team (Project Managers, Data Manager, Architecture Manager, QA Testers) and manage external developers/agencies.
• Implement project governance: milestones, reporting, accountability, and performance.
• Build future capabilities (Systems Integration Lead, in-house Dev squad, Data/BI).

Data & Intelligence

• Work with the Data Manager to develop real-time dashboards, AI forecasting, and BI tools that improve decision-making across the business.
• Champion a data-driven culture within the organization.

Business Partnership

• Act as the bridge between business and technology — ensuring tech projects are aligned with operational, financial, and customer experience goals.
• Partner with Operations, Finance, Marketing, HR, and Retail teams to design scalable solutions.

Key Outcomes (12–18 months)

• Fully integrated core systems (POS CRM WMS HR/payroll Finance).
• Clear ownership and governance framework for all IT systems.
• 3-year tech roadmap delivered and in execution.
• Business dashboards live, with AI-driven insights embedded.
• Foundation laid for SaaS productization of in-house system.

Candidate Profile
Experience:

• 8–12+ years in IT/technology leadership (Head of IT, Systems Architect, IT Director, or equivalent).
• Proven track record in system integration, ERP/CRM/WMS, and leading cross-functional tech projects.
• Exposure to omni-channel retail/e-commerce environments is a strong plus.
• Familiar with AI, automation, and SaaS product design.

Skills & Competencies:

• Strategic thinker with ability to translate business goals into technology roadmaps.
• Strong understanding of enterprise architecture, system design, and integration.
• Hands-on project governance skills (PMP/Agile/Scrum background is a plus).
• Data literacy: able to champion BI/AI use cases.
• People leadership: proven ability to lead hybrid teams (in-house + vendors).

Character:

• Fast, structured, human.
• Flexible, collaborative, with ability to challenge constructively.
• Growth-minded, hands-on when needed, but strategic by default.

Why Join Us

• Be part of a high-growth group spanning retail, beauty, wellness, and e-commerce.
• Lead mission-critical transformation projects with direct CEO exposure.
• Opportunity to grow into future CTO role with regional/global scope.

We are seeking a Head of Technology & Systems to architect and lead the next stage of our digital backbone. This is a senior management role reporting directly to the CEO, with a mandate to transform technology from a support function into a strategic growth driver.

The role is not only about managing systems, but about enabling business expansion, omni-channel integration, AI adoption, and future SaaS opportunities.

Technology Strategy & Roadmap

• Design and own the 3-year technology roadmap aligned with business priorities (retail & e-commerce)
• Drive projects that enable omni-channel integration, scalability across new markets, AI adoption, and potential SaaS productization.
• Translate CEO's vision into structured execution plans.

Systems & Integration Leadership

• Oversee all critical platforms: in-house POSM/CRM/WMS/Commission/Appointment systems, as well as external SaaS (Shopify , , HR/payroll, accounting, marketing tools, collaboration tools)
• Ensure integration, security, and reliability across all systems.
• Establish RACI and ownership for each system and process.

Project & Team Orchestration

• Lead and mentor the internal IT team (Project Managers, Data Manager, Architecture Manager, QA Testers) and manage external developers/agencies.
• Implement project governance: milestones, reporting, accountability, and performance.
• Build future capabilities (Systems Integration Lead, in-house Dev squad, Data/BI).

Data & Intelligence

• Work with the Data Manager to develop real-time dashboards, AI forecasting, and BI tools that improve decision-making across the business.
• Champion a data-driven culture within the organization.

Business Partnership

• Act as the bridge between business and technology — ensuring tech projects are aligned with operational, financial, and customer experience goals.
• Partner with Operations, Finance, Marketing, HR, and Retail teams to design scalable solutions.

• Fully integrated core systems (POS CRM WMS HR/payroll Finance).
• Clear ownership and governance framework for all IT systems.
• 3-year tech roadmap delivered and in execution.
• Business dashboards live, with AI-driven insights embedded.
• Foundation laid for SaaS productization of in-house system.

Experience:

• 8–12+ years in IT/technology leadership (Head of IT, Systems Architect, IT Director, or equivalent).
• Proven track record in system integration, ERP/CRM/WMS, and leading cross-functional tech projects.
• Exposure to omni-channel retail/e-commerce environments is a strong plus.
• Familiar with AI, automation, and SaaS product design.

Skills & Competencies:

• Strategic thinker with ability to translate business goals into technology roadmaps.
• Strong understanding of enterprise architecture, system design, and integration.
• Hands-on project governance skills (PMP/Agile/Scrum background is a plus).
• Data literacy: able to champion BI/AI use cases.
• People leadership: proven ability to lead hybrid teams (in-house + vendors).

Character:

• Fast, structured, human.
• Flexible, collaborative, with ability to challenge constructively.
• Growth-minded, hands-on when needed, but strategic by default.

• Be part of a high-growth group spanning retail, beauty, wellness, and e-commerce.
• Lead mission-critical transformation projects with direct CEO exposure.
• Opportunity to grow into future CTO role with regional/global scope.

We are seeking a dynamic and experienced Head of Technology Risk to lead our client's front-line technology risk function. This leadership role is critical in embedding a proactive risk culture across the technology organisation, ensuring risks are identified, assessed, mitigated, and monitored effectively in line with regulatory expectations and the firm's risk appetite.

You will be responsible for driving the operationalisation of risk management within Technology, partnering closely with Line 2 Risk, Internal Audit (Line 3), and key business stakeholders to safeguard the organisation's technology landscape while enabling innovation and agility.

Responsibilities:

Risk Governance & Strategy

• Lead a Line 1 Technology Risk function, acting as the primary risk partner to Technology leadership.
• Define and execute the Technology Risk strategy, aligned with the enterprise risk framework and business objectives.
• Champion a culture of ownership and accountability for risk within the Technology teams.

Risk Identification, Assessment & Mitigation

• Own and manage the risk identification and assessment process for technology domains, including infrastructure, cloud, data, applications, DevSecOps, and AI.
• Drive timely and effective resolution of risk issues, incidents, and audit findings in collaboration with system owners.
• Conduct thematic risk reviews and deep dives on areas such as cloud transformation, resilience, third-party risk, AI/ML, and cybersecurity.
• Develop and maintain risk registers, Key Risk Indicators (KRIs), and control metrics.
• Produce regular risk dashboards and reports for senior management and governance committees.
• Escalate emerging risks and incidents in a timely manner, with actionable insights.
• Embed and continuously improve controls across SDLC, change management, access governance, incident response, and vulnerability management.
• Ensure compliance with regulatory requirements (e.g., MAS TRM, HKMA, PRA, EU AI Act), internal policies, and industry best practices.
• Lead control testing and readiness assessments for regulatory reviews and audits.

Stakeholder Management & Leadership

• Act as the key liaison between Technology and 2nd/3rd Line Risk, Internal Audit, Compliance, and Regulators.
• Build strong partnerships with engineering, cybersecurity, data, and operations teams.
• Lead, mentor, and grow a high-performing Tech Risk team.

Requirements:

• 10-15 years' experience in Technology Risk, Information Security, or IT Governance , ideally with exposure to Line 1 roles.
• Proven track record leading or building a Line 1 risk function in a regulated environment (e.g., banking, insurance, asset management)
• Strong leadership, communication, and stakeholder engagement skills.
• Ability to influence senior technology and business leaders with a collaborative, business-enabling approach.
• Comfortable presenting risk matters to executive committees and boards.

If you're interested to apply or find out more, please share across your CV or reach out to Chen Yi at for a discussion.

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

The Head of Technology Centre is responsible to oversee the daily operations of AIA Singapore offshore technology center in Kuala Lumpur, Malaysia. Ensuring a proper planning including but not limited to budget planning/management, strategic initiatives planning/execution, and resources planning/management to support various technology functions of AIA Singapore. The incumbent is required to partner with various technology functions’ head to develop and build a highly functioning teams to support AIA Singapore.

• Define and execute the roadmap for technology Centre in alignment with the technology strategy of AIA Singapore.
• Foster a culture of innovation, agility and excellence to deliver outstanding solutions and platforms. Build competencies and strong engineering culture to enhance team motivation and productivity.
• Oversee day today operations of the technology center, manage budget, optimize resource allocation and forecast the PNL.
• Partner with technology function heads in Singapore on resource and headcount requirements. Plan and implement necessary hiring strategies to meet project and stakeholders’ resource demands.
• Recruit, onboard and train technical resources to support the business. Work with local center human resource services, recruitment agencies and 3rd party employment services to deliver on all recruitment objectives.
• Establish center’s growth plans and operational objectives with team members. Define department goals and objectives that support the strategic plans. Set targets and measurements. Guide and train the team towards growth progress and achievements. Appraise and manage performance, development, coaching and general support of all team members to ensure targets are met.
• Participate in regular management meetings and deliver updates or reports to the stakeholders on technology center’s development, progresses and statuses of various initiatives.
• Ensure team members (local staff) are in compliance with all applicable local codes and regulation governing the operation of the technology center. Ensure safety, productivity, and quality in all delivery operations.

Financial:

• Annual budget preparation, regular forecasting, and management of PNL. Ensuring cost effectiveness in the center’s expenditure and capital investments, and well within the approved budget.

Non-Financial:

• Recruitment and retention outcomes, headcount forecasting and demand management, center’s strategic initiatives, capability building, quality of management, etc.

• A bachelor’s degree in a technical field such as computer science, engineering, or related field.
• 15 years of experience in technology related field, at least 8 years of experience in managing offshore or global teams.
• Leadership with ability to drive a technology center and software development teams. Proven ability to coach and develop others. Strong people and stakeholders’ management skills.
• Good understanding of organizational and business processes and management. Ability to effectively work and collaborate with different stakeholders in big corporate settings.
• Skills in preparation and management of operating budget and financial forecasting.
• Excellent analytical, interpersonal, organizational and communication skills. Ability to handle multiple competing priorities in a fast-paced environment. High degree of integrity and honesty in all dealings.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Overview

Head of Technology & Systems at EMAX Beauté International Sdn Bhd — a senior management role reporting to the CEO, with a mandate to transform technology from a support function into a strategic growth driver. This role architects and leads the next stage of the company’s digital backbone, enabling business expansion, omni-channel integration, AI adoption, and future SaaS opportunities.

Technology Strategy & Roadmap

• Design and own the 3-year technology roadmap aligned with business priorities (retail & e-commerce).
• Drive projects that enable omni-channel integration, scalability across new markets, AI adoption, and potential SaaS productization.
• Translate CEO’s vision into structured execution plans.

Systems & Integration Leadership

• Oversee all critical platforms: in-house POSM/CRM/WMS/Commission/Appointment systems, as well as external SaaS (Shopify, respond.io, HR/payroll, accounting, marketing tools, collaboration tools).
• Ensure integration, security, and reliability across all systems.
• Establish RACI and ownership for each system and process.

Project & Team Orchestration

• Lead and mentor the internal IT team (Project Managers, Data Manager, Architecture Manager, QA Testers) and manage external developers/agencies.
• Implement project governance: milestones, reporting, accountability, and performance.
• Build future capabilities (Systems Integration Lead, in-house Dev squad, Data/BI).

Data & Intelligence

• Work with the Data Manager to develop real-time dashboards, AI forecasting, and BI tools that improve decision-making across the business.
• Champion a data-driven culture within the organization.

Business Partnership

• Act as the bridge between business and technology — ensuring tech projects are aligned with operational, financial, and customer experience goals.
• Partner with Operations, Finance, Marketing, HR, and Retail teams to design scalable solutions.

Key Outcomes (12–18 months)

• Fully integrated core systems (POS, CRM, WMS, HR/payroll, Finance).
• Clear ownership and governance framework for all IT systems.
• 3-year tech roadmap delivered and in execution.
• Business dashboards live, with AI-driven insights embedded.
• Foundation laid for SaaS productization of in-house system.

Experience:

• 8–12+ years in IT/technology leadership (Head of IT, Systems Architect, IT Director, or equivalent).
• Proven track record in system integration, ERP/CRM/WMS, and leading cross-functional tech projects.
• Exposure to omni-channel retail/e-commerce environments is a strong plus.
• Familiar with AI, automation, and SaaS product design.

Skills & Competencies:

• Strategic thinker with ability to translate business goals into technology roadmaps.
• Strong understanding of enterprise architecture, system design, and integration.
• Hands-on project governance skills (PMP/Agile/Scrum background is a plus).
• Data literacy: able to champion BI/AI use cases.
• People leadership: proven ability to lead hybrid teams (in-house + vendors).

Character:

• Fast, structured, human.
• Flexible, collaborative, with ability to challenge constructively.
• Growth-minded, hands-on when needed, but strategic by default.

• Be part of a high-growth group spanning retail, beauty, wellness, and e-commerce.
• Lead mission-critical transformation projects with direct CEO exposure.
• Opportunity to grow into future CTO role with regional/global scope.

• Seniority level: Executive
• Employment type: Full-time
• Job function: Information Technology
• Industries: Wellness and Fitness Services

We are seeking a dynamic and experienced
Head of Technology Risk
to lead our client's front-line technology risk function. This leadership role is critical in embedding a proactive risk culture across the technology organisation, ensuring risks are identified, assessed, mitigated, and monitored effectively in line with regulatory expectations and the firm's risk appetite.

You will be responsible for driving the operationalisation of risk management within Technology, partnering closely with Line 2 Risk, Internal Audit (Line 3), and key business stakeholders to safeguard the organisation's technology landscape while enabling innovation and agility.

Responsibilities:

Risk Governance & Strategy

• Lead a Line 1 Technology Risk function, acting as the primary risk partner to Technology leadership.
• Define and execute the Technology Risk strategy, aligned with the enterprise risk framework and business objectives.
• Champion a culture of ownership and accountability for risk within the Technology teams.

Risk Identification, Assessment & Mitigation

• Own and manage the risk identification and assessment process for technology domains, including infrastructure, cloud, data, applications, DevSecOps, and AI.
• Drive timely and effective resolution of risk issues, incidents, and audit findings in collaboration with system owners.
• Conduct thematic risk reviews and deep dives on areas such as cloud transformation, resilience, third-party risk, AI/ML, and cybersecurity.

Risk Monitoring & Reporting

• Develop and maintain risk registers, Key Risk Indicators (KRIs), and control metrics.
• Produce regular risk dashboards and reports for senior management and governance committees.
• Escalate emerging risks and incidents in a timely manner, with actionable insights.

Policies, Controls & Assurance

• Embed and continuously improve controls across SDLC, change management, access governance, incident response, and vulnerability management.
• Ensure compliance with regulatory requirements (e.g., MAS TRM, HKMA, PRA, EU AI Act), internal policies, and industry best practices.
• Lead control testing and readiness assessments for regulatory reviews and audits.

Stakeholder Management & Leadership

• Act as the key liaison between Technology and 2nd/3rd Line Risk, Internal Audit, Compliance, and Regulators.
• Build strong partnerships with engineering, cybersecurity, data, and operations teams.
• Lead, mentor, and grow a high-performing Tech Risk team.

Requirements:

• 10-15 years' experience in
  Technology Risk, Information Security, or IT Governance
  , ideally with exposure to Line 1 roles.
• Proven track record leading or building a Line 1 risk function in a regulated environment (e.g., banking, insurance, asset management)
• Strong leadership, communication, and stakeholder engagement skills.
• Ability to influence senior technology and business leaders with a collaborative, business-enabling approach.
• Comfortable presenting risk matters to executive committees and boards.

To apply:

If you're interested to apply or find out more, please share across your CV or reach out to Chen Yi at for a discussion. Due to anticipated high volume of applications, we regret to inform that only shortlisted candidates will be notified.

Reg: R

Lic: 16S8060