22 Head Of Quality jobs in Malaysia

**_This job post is subject to local legal and social procedures where applicable._**
**_About the Job_**
Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions and consumer healthcare. More than 110,000 people in over 100 countries at Sanofi are dedicated to making a difference on patients' daily life, wherever they live and enabling them to enjoy a healthier life.
As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health.
The Global M&S Services acts as a cornerstone to this effort. Our team is responsible for delivering and supporting Global M&S teams in partnership with Business and Digital, and drive priority and transformative initiatives across M&S. The team members of Global M&S Services Hubs will act as partners to M&S organization in carrying out tasks and fulfilling responsibilities to support identified and established global quality processes from the hubs.
Main Responsibilities
+ Leads and defines the priorities and deliverables of Hubs, fostering a culture of quality and collaboration.
+ Sets priorities for Centers of Excellence and Communities of Practice, ensuring recognition and promoting unified quality and operational excellence across all Hubs.
+ Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.
+ Taking accountability for service delivery performance, meeting stakeholder expectations, and driving future demand.
+ Providing accurate and regular reports to the management on performance of the service delivery.
+ Leading personnel management, including staff recruitment, performance assessment, training, and mentoring.
+ Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.
+ Provide QA and Technical Support to Third Party Manufacturers (TPM) and Contract Manufacturer Organizations (CMO), TPM/CMO Operations, Affiliates, and other Stakeholders.
+ Responsible for compliance with Corporate and Divisional QA policies, procedures, standards, and specifications as well as country specific regulations depending on the TPM/CMO location and markets.
+ Ensure compliance to Corporate and Divisional QA requirements and identify and / or resolve Quality gaps and / or issues relating to product design, manufacturing quality programs and product start-ups at TPM's and CMO's.
+ Support Root Cause Analysis (RCA) investigations of quality events as required.
+ Utilize understanding of QA systems and problem-solving tools to provide alternative solutions to quality issues.
+ Lead/support the Quality Compliance team ensuring cGMP compliance and inspection readiness.
+ Manage supplier audit programs and follow-up on regulatory audits.
+ Oversee Regulatory Intelligence and contribute to Quality Risk Management on-site.
+ Identify and propose process and procedure improvement proposals.
+ Track market developments, regulatory changes.
+ Contribute to team effectiveness, identify risks, formulate improvements.
+ Manage work processes efficiently, respect laws.
+ Proactively monitor FDA, EMA requirements, share knowledge.
+ Coach and direct the team, conduct evaluation interviews, and assess training needs.
+ Provide an assessment of supplier's quality in place with regards to material compliance, as well as regulatory of CAPA for Third Party sites.
+ Being a local quality contact between the Suppliers, Global Quality Suppliers & IA sites to facilitate exchange of quality information.
+ Support audits lead by other auditors when specific expertise is needed (e.g. for cause audit with user sites representatives, highly sophisticated topic).
+ Organize day to day agenda according to workload defined by the group. Establish monthly reports and indicators for priority decisions.
+ Conduct on-site and remote audits of GxP and Health Regulated Third Party vendors to ensure compliance with regulations and company policies.
+ Prioritize audit planning to meet audit, assessment, and monitoring plans.
+ Collaborate with stakeholders regionally for inspection preparedness.
**_About You_**
+ Minimum a Bachelor's Degree or Master's Degree in Life Sciences/Healthcare, or equivalent technical field.
+ Minimum 7-years of working experience in compliance or third-party auditing, preferably in pharmaceutical industry.
+ Strong knowledge of cGMPs, Code of Federal Regulations in drugs and biologics.
+ Experience in conducting on site audits, inspections and facing regulatory/health authority inspections/audits. Experience managing third party manufacturers is preferred.
+ Strong and thorough knowledge and experience in CAPA systems and application of GMP requirements is required.
+ Excellent problem solving and decision-making skills are critical to this position. The successful candidate must be able to demonstrate their risk-based decision-making ability.
+ Attention to detail, good organizational skills, able to work in a team-oriented environment, flexible, and proactive manner.
+ Analytical skills and ability to multitask in a stressful environment.
**_Why Choose Us?_**
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
+ Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.
+ Drive process improvement and innovation in partnership with a motivated and supportive team.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (

**Job Description Summary**
The Workforce and Quality Assurance Manager will oversee the planning, coordination, and implementation of workforce management and quality assurance activities. This role ensures that our workforce is effectively managed and that our quality standards are consistently met. This role partners throughout the CSC organization to identify and lead critical initiatives spanning people, process, and technology by using deep expertise in Lean, Six Sigma, project management, analytics, and business practices. The candidate must have the ability to establish trusting and collaborative working relationships with executive leadership and cross-functional teams of subject matter experts. This deep partnership with critical stakeholders will allow the role to successfully oversee the end-to-end execution of critical initiatives that drive targeted business outcomes and enhance the customer experience. A track record of leading a portfolio of large-scale, cross-functional transformation and innovation initiatives is essential.
To be successful in this role, the ideal candidate:
- Is forward thinking - developing processes and technology for a 5+ year vision
- Demonstrates a consultative approach to problem solving
- Effectively communicates - successfully managing up to the executive level and down and across to the collaborator and subject matter expert level
- Understands how to streamline complex processes and drive technology and process transformation using tailored facilitation, influencing, and change management skills
- Proactively partners and influences team members across a highly matrixed organization
- Has strong skills to manage leadership audiences, set expectations, and influence both goals and results
- Sees the big picture and understands the priorities, goals and struggles of both senior leaders and individual contributors
- Creates well-rounded, scalable, governance models and reasons for large scale improvements
- Thoughtfully juggles multiple competing initiatives through rigorous prioritization and effective communication
- Gets up to speed quickly in new areas
- Has experience driving both long-term initiatives (e.g., 12+ months) and rapid process improvements (e.g., 1 week)
**Job Description**
**About** **BD**
**Be part of something** **bigger!**
BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The BD MMS Service and Support organization provides technical service and field support to BD's dispensing customers with a mission that's focused on knowing there's a patient at the center of everything we do so our pledge is to deliver exceptional service to our customers.
**Job Description**
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
**Purpose**
The Workforce and Quality Assurance Manager will oversee the planning, coordination, and implementation of workforce management and quality assurance activities. This role ensures that our workforce is effectively managed and that our quality standards are consistently met. This role partners throughout the CSC organization to identify and lead critical initiatives spanning people, process, and technology by using deep expertise in Lean, Six Sigma, project management, analytics, and business practices. The candidate must have the ability to establish trusting and collaborative working relationships with executive leadership and cross-functional teams of subject matter experts. This deep partnership with critical stakeholders will allow the role to successfully oversee the end-to-end execution of critical initiatives that drive targeted business outcomes and enhance the customer experience. A track record of leading a portfolio of large-scale, cross-functional transformation and innovation initiatives is essential.
**Specific Duties, Activities and Responsibilities**
+ Associate development 50%
+ Change Management 25%
+ Stakeholder Management 15%
+ Administrative / Other 10%
To be successful in this role, the ideal candidate:
+ Is forward thinking - developing processes and technology for a 5+ year vision
+ Demonstrates a consultative approach to problem solving
+ Effectively communicates - successfully managing up to the executive level and down and across to the collaborator and subject matter expert level
+ Understands how to streamline complex processes and drive technology and process transformation using tailored facilitation, influencing, and change management skills
+ Proactively partners and influences team members across a highly matrixed organization
+ Has strong skills to manage leadership audiences, set expectations, and influence both goals and results
+ Sees the big picture and understands the priorities, goals and struggles of both senior leaders and individual contributors
+ Creates well-rounded, scalable, governance models and reasons for large scale improvements
+ Thoughtfully juggles multiple competing initiatives through rigorous prioritization and effective communication
+ Gets up to speed quickly in new areas
+ Has experience driving both long-term initiatives (e.g., 12+ months) and rapid process improvements (e.g., 1 week)
**Knowledge, Skills and Abilities**
I. Service Orientation, Initiative, & Quality
+ Grasps precise understanding of quality audit and workforce management objectives & expectations
+ Fosters an open dialogue and maintains an approachable manner and treats others fairly and respectfully
+ Develop and implement workforce management strategies to optimize staffing levels and productivity
+ Conduct regular quality audits to ensure compliance with company standards and regulatory requirements
+ Analyze workforce and quality data to identify areas for improvement and implement corrective actions
+ Collaborate with cross-functional teams to address quality issues and enhance operational efficiency
+ Train and mentor staff on quality standards and best practices
+ Prepare detailed reports on workforce performance and quality metrics for senior management
II. Associate Development
+ Onboard, train, motivate and retain talented team members
+ Develop influence leaders through practice, policy and feedback
+ Coordinate lead resources for coverage and change deliverables aligned with initiative priorities
+ Provide exposure to cross functional operations and Service and Support leadership to increased knowledge and context
III. Change Management
+ Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives
+ Achieve buy-in from all decision makers for the successful application of performance excellence / performance improvement. Create team processes for optimizing results
+ Champion of CSC and Field workflow, SAP-CRM and SDS policies and procedures
+ Coordinate communication activities and market the process and results by publicizing goals, plans, progress and results focused on CSC Continuous Improvement/Process Improvement
IV. Customer Management Escalation
+ Ensure continual, clear and relevant communication among team members
+ Leverage identified operational performance and trends to reduce escalations and complaints
+ Demand and reinforce high levels of data quality and case management excellence throughout the lifecycle of managed each issue
+ Prioritize and build business case with measurement scorecard for continuous improvement and other programs
V. Administrative/Other
+ Timely completion of any Company or Department required training
+ Timely completion of internal company documentation
+ Performs other duties as assigned
**Requirements:**
+ Bachelor's degree preferred
+ 5+ years of experience in management consulting, strategic operations, operational excellence, and/or process improvement
+ 5+ years of experience in leading change for continuous improvement and transformational technology and process initiatives in an iterative, cross-functional, and fast-paced environment
+ 5+ years of experience in an operational environment; experience with Product implementation & Support organizations highly desired
+ Experience in workforce management, quality assurance and understanding of standard processes strongly desired
+ Experience leading Salesforce, CRM or other large enterprise technology changes is desired
+ Strong MS office skills particularly in advanced PowerPoint, Excel, and Power BI
+ Excellent analytical, problem-solving, listening, interpersonal, and verbal/written communication skills
+ Strong leadership, group facilitation, emotional intelligence, and project management skills
+ Experience with successful implementations of complex technology changes / implementations
+ Experience working in SaaS, Healthcare, Medical Device, Pharmaceutical and/or Engineering environments
+ Experience working with Customer Service Call Centers and/or Field Technicians is a plus
+ Flexible in working hours and be available for on call operations support
_At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting._
**Click on apply if this sounds like you!**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
MYS Kuala Lumpur - Jalan Kerinchi
**Additional Locations**
**Work Shift**
MY2 Night 10p-7a Mon-Fri (Malaysia)
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

**Company Description**
Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today's needs and tomorrow's next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we're living in and that we have the power to shape.
Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.
Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.
**Job Description**
As a member of the SSD Quality & Reliability Engineering team, you will leverage your expertise in project and program management, risk management, conflict resolution and quality standards & best practices. You will collaborate closely with cross-functional teams and engage with key stakeholders, including Program Management, Customer Management, Marketing, Manufacturing, and Engineering, to ensure the successful execution of quality and reliability initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Represent product quality as the Sustaining Program Manager in core teams, ensuring alignment with quality and reliability goals throughout the product lifecycle.
+ Accountable for product quality and reliability when product transitions into sustaining phase. Drive activities to ensure that product quality & reliability expectations are met.
+ Lead the resolution of quality-related issues during both New Product Introduction (NPI) and Sustaining phases.
+ Communicate quality excursions to executive management and core teams.
+ Lead Stop Ship and Quality Alert Critical processes, driving closure through risk assessment, containment actions, 8D root cause analysis, CAPA, and lessons learned.
+ Collaborate with NPI counterparts to ensure seamless product transition into Sustaining, meeting all product, customer, and regulatory requirements.
+ Participate in new product kick-off reviews and Manufacturing Readiness Reviews (MRRs).
+ Coordinate with other QAPMs to share lessons learned and support continuous process improvement across programs.
**Qualifications**
REQUIRED:
+ Minimum Bachelor's Degree in Science or Engineering, with a preferred 5+ years of experience in high-volume manufacturing or engineering environments.
+ Proven track record of successfully delivering projects in globally distributed, cross-functional teams, collaborating effectively across multiple geographies and time zones.
PREFERRED:
+ In-depth understanding of storage systems, including key aspects such as performance, quality, and reliability.
+ Hands-on experience in testing, reliability, and endurance evaluation of Flash memory and storage solutions.
+ Background as an ISO 9001 auditor and holder of a Six Sigma Green Belt would be an added advantage.
+ Highly objective-driven and results-oriented, with a strong focus on delivering measurable outcomes.
SKILLS:
+ Strong knowledge of FMEA, 8D methodology, and Statistical Process Control (SPC).
+ Proficient in Microsoft Office, statistical analysis software, and issue tracking tools such as JIRA.
+ Excellent interpersonal, communication, leadership, critical thinking, and problem-solving skills.
+ Skilled in delivering impactful presentations and providing clear, concise executive summaries for quality excursions.
**Additional Information**
Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at ( ) to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**NOTICE TO CANDIDATES:** Sandisk has received reports of scams where a payment is requested on Sandisk's behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline ( or email

**Job Description Summary**
Focus on performing tests (eg NDT) and defining controls (eg SPC). Ensure correct alignment with quality requirements. Ensure that manufactured or procured products meet specified standards before they progress to next phase of production or customer delivery. (Verification/Checking) Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
**Job Description**
**Company Overview**
Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight!
**Site Overview:**
GE Aerospace Engine Services Malaysia (GEESM) in Subang plays a vital role in ensuring the safety and performance of aviation fleets every day. Established in 1997 as a Center of Excellence for CFM56 engines, GEESM has grown into a key hub of our global operations. It now services commercial aircraft engines, components, and accessories.
Employing more than 700 highly skilled local professionals and providing MRO services to more than 50 airlines worldwide, GEESM continues to exceed our customers' expectations. With our technical expertise and pioneering spirit, we elevate the flying experience to new heights.
**Role Overview:**
+ Lead & coordinate investigations on customer escapes, closing the communication loop with relevant customer contacts to update on Containment Actions, Root Cause Analysis, and Corrective and Preventive action plans, by providing a full Investigation Report.
+ Coordinate with Quality team and relevant functional leaders to finalize/review Root Cause Analysis and Corrective and Preventive action plans. Monitor and drive closure of outstanding actions arising from various investigations & surveillance activities.
+ Cell Quality focal for operational issues surrounding Cost of Quality, process FTY or process failures. Provide Quality guidance to approved personnel, shop processes and operations in assigned Cells.
+ Conduct Competency Assessment for qualified candidates to be established as Certifying Staff or Approved Mechanic.
+ Perform general and scheduled Surveillance of operations areas and processes.
+ Lead process observations and improvement action. Initiate and coordinate pFMEA events and follow through with various stake holders on risks mitigation actions. Finalize process changes or improvement through a FAI event.
+ Conduct Quality Trainings / Flow downs / Briefing as scheduled or arising from any Quality event.
+ Review Regulatory Airworthiness Directives received from Technical Publication and attend or support AD Review Board. Update AD check list for Certifying Staff.
**The Ideal Candidate:**
+ The ideal candidate is someone who is detail-oriented and committed to maintaining high-quality standards in their work. They should consistently meet deadlines and deliver results efficiently, even under pressure. Excellent communication and interpersonal skills are advantageous, along with a proven ability to lead and drive strategic initiatives.
**Required Qualifications:**
+ Degree in Engineering/Operations Management or other related technical fields.
+ Minimum 7 years' experience in Quality or Engineering role in aviation, automotive, manufacturing or other relevant field.
+ Trained/Certified or practical knowledge of RCCA, PFMEA/FAI procedures and discipline.
+ In-depth technical knowledge of Aviation Regulations and quality practices.
+ To be able to support Night Shift rotation as needed.
**Preferred Qualifications:**
+ Green Belt Certified and practical knowledge of MSA/CpK
+ Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan and execute programs. Established project management skills.
+ Able to work independently and able to provide technical and quality guidance to Quality team members.
+ Basic knowledge of MRO Operations and MRO SAP.
+ Able to work independently with minimum supervision.
Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward.
**Additional Information**
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

QUALITY CONTROL MANAGER
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Supervise and control all incoming material, process, outgoing product quality and drive continuous quality improvement.
**Job Requirements**
People Management
Lead the quality control and quality assurance department, including Failure analysis, SI testing , Allocate and balanced work across direct reports; reviewed and provided timely performance feedback to direct reports; mentored, developed and motivated them; guide resolve tough people/functional issues in the team; submit manpower application; interview candidates and provide feedback to achieve the section performance target, retain and develop key talent Assure compliance to requirements and optimization of process capabilities to ensure product quality, customer service, and cost-effectiveness. Led the team to reduce DPPM, customer complaints, customer returned values, and quality costs.
Procedure & Policy
Check the department policies initiate the policy change and prepare the related materials and follow up and monitor the policy execution; to ensure the procedures and policies in line with corporate standards are well executed.
Budgeting
1. Communicate with functional teams and prepare department budget and work plan annually and compare the expenses with the budget monthly; summarize the result, analyze and report to department director to propose practical department budget and conduct effective control.
2. Working with the management team to develop a quality plan and set up annual goals, build a strong implementation plan, and monitor to ensure target achievement. Applies sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.
Quality Control
1. Lead the incoming material section and supplier management, facilitate quality improvement, and follow up on the improvement results.
2. Monitor the operation to comply with working instructions and find potential risk and take necessary actions.
3. Monitor the outgoing product quality control to ensure the resources are properly allocated and working instructions are well understood and executed by inspectors; Monitor the training conducted.
4. Monitor the on-site application of quality tools in order to ensure effective quality control and meet quality requirement
Customer Complaint
1. Monitor the customer complaints analysis and follow-up corrective actions.
2. Initiate and organize monthly quality meetings to review the quality issues and facilitate improvement actions.
3. Negotiate with customers about quality issues solving.
4. Conduct regular visits to customers and keep good relationships.
5. Monitor the customer complaint follow-up actions and feedback from the system in China.
6. Evaluate the RMA and follow up RMA dispose to timely solve customer complaint issues in cost-effective way and improve customer satisfaction.
Quality Issue
Guide the engineers to solve on site quality issues and take preventive actions; help to solve cross-function issues and evaluate and balance the quality, delivery, and cost to solve quality issues timely and prevent similar cases happen. Lead problem-solving of supplier-related defects, lead supplier improvement initiatives analyze manufacturing and supply chain quality data and lead problem-solving activities.
Quality Improvement
1.Initiate and monitor the monthly cross audit, review the results, and follow up the corrective actions; review the department 6 Sigma improvement monthly; and monitor the engineers conduct of daily quality improvement in order to drive continuous quality improvement.
Reporting
1. Prepare the operation performance report and send to GM.
2. Collect and analyze the quality-related data; and report to DND BU Quality.
3. Team timely and accurate report to management and related parties.
**What your background should look like**
+ Bachelor's degree (Major in process engineering or quality)
+ 8-10 years working experience in quality areas including 5 years of people management.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
Location:
Prai, Penang, 07, MY, 13600
City: Prai, Penang
State: 07
Country/Region: MY
Travel: 10% to 25%
Requisition ID:
Alternative Locations:
Function: Quality
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

**Job Description Summary**
Lead Quality Engineer is responsible for overseeing the Quality Control and Technical Records team, providing guidance and coordination for all related activities to further strengthen our quality process improvements, supporting customer escapes and quality investigations, closing communication with relevant parties and assisting with engine inductions and delivery documentation issues to meet our SQDC priorities.
**Job Description**
**Company Overview**
Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight!
**Site Overview:**
GE Aerospace Engine Services Malaysia (GEESM) in Subang plays a vital role in ensuring the safety and performance of aviation fleets every day. Established in 1997 as a Center of Excellence for CFM56 engines, GEESM has grown into a key hub of our global operations. It now services commercial aircraft engines, components, and accessories.
Employing more than 700 highly skilled local professionals and providing MRO services to more than 50 airlines worldwide, GEESM continues to exceed our customers' expectations. With our technical expertise and pioneering spirit, we elevate the flying experience to new heights.
**Role Overview:**
+ Responsible for effective management of the Quality Surveillance team and Technical Records team.
+ Provide Quality leadership and guidance for operational issues on Cost of Quality, Vendor or Supplier Defects, process FTY and process non-compliance. Coordinate and perform investigations where applicable.
+ Lead & coordinate investigations on customer escapes, closing the communication loop with relevant customer contacts to update on Containment Actions, Root Cause Analysis, and Corrective and Preventive action plans, by sharing a full Investigation Report.
+ Perform general and scheduled Surveillance of operations areas and processes.
+ Coordinate with Quality team and relevant functional leaders to finalize/review Root Cause Analysis and Corrective and Preventive action plans. Monitor and drive closure of outstanding actions arising from various investigations & surveillance activities.
+ Conduct Technical Inquiry as guided by prevailing GEESM procedures and practices.
+ Conduct Competency Assessment for qualified candidates to be established as Certifying Staff/Approval Holders or Approved Mechanic.
+ Lead process observations and improvement action. Initiate and coordinate PFMEA events as required and follow through with various stake holders on risks mitigation actions.
+ Auditing of suppliers and subcontractors and providing feedback to management. Manage supplier or vendor performance issues as required.
+ Report non-compliance of established procedures and system weaknesses and deficiencies to Management for remedial or improvement actions.
+ Formulate working procedures by applying LEAN concepts and practices where appropriate.
+ Prepare, perform and assist the Quality Manager in Quality Awareness Programs or Predictive Quality Assessments initiatives.
+ Review Regulatory Airworthiness Directives received from Technical Publication and attend or support AD Review Board. Update AD check list for Certifying Staff.
+ Conduct Quality Trainings / Flow downs / Briefing as scheduled or arising from any Quality event.
**The Ideal Candidate:**
+ The ideal candidate possesses strong attention to detail with a strategic mindset, capable of collaborating effectively with the leadership team. They demonstrate excellent interpersonal and communication skills, ready for a front-facing role that engages customers and stakeholders. Proactive and fast in execution, they drive action plans to completion with precision, maintaining a customer-focused approach and a commitment to continuous improvement.
**Required Qualifications:**
+ Degree in Engineering/Operations Management or other related technical fields.
+ Minimum 7 years' experience in similar capacity within MRO environment
+ In-depth technical knowledge of Aviation Regulations and quality practices.
+ Candidate with prior managerial experience is an advantage.
**Preferred Qualifications:**
+ Demonstrated knowledge of Lean methodologies and data analysis for problem solving.
+ Ability to document, plan and execute programs. Established project management skills.
+ Able to work independently and able to provide technical and quality guidance to Quality team members.
+ Humble: respectful, receptive, agile, eager to learn
+ Transparent: shares critical information, speaks with candor, contributes constructively
+ Focused: quick learner, strategically prioritizes work, committed
+ Leadership ability: strong communicator, decision-maker, collaborative
+ Problem solver: analytical-minded, challenges existing processes, critical thinker
Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward.
**Additional Information**
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Additional Information**
**Job Number**
**Job Category** Procurement, Purchasing, and Quality Assurance
**Location** Le Meridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia, 62502VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is responsible for implementing quality assurance processes that meet the company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Quality Assurance Goals**
- Coaches managers on adopting the Total Quality Management leadership style.
- Conducts monthly audit to ensure compliance with company and brand standards
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Directs property quality efforts to address critical customer requirements.
- Assists with regional and/or company-wide implementation of company best practices.
- Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.
**Managing Quality Tools**
- Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.
- Uses data collection methods to compile, display, track, and analyze defect trends.
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Analyzes issues and identifies trends.
**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Models service behaviors that meet or exceed guest expectations.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Position Snapshot**
**Location:** Sijangkang, Selangor
**Company:** Nestlé Manufacturing (M) Sdn Bhd
Permanent - Full Time
Bachelor's Degree in Food Science and any other relevant background
2+ years of experience and above in Food Manufacturing
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
As a Quality Assurance Executive, you will bring permanent decision support to the Division head and to the managers of all key business functions. You will monitor, communicate and challenge the performance of the business and ensure proper internal control on all major & critical business processes.
**A day in the life of.**
- Implement quality elements in the process of Inter Market Supply on import of finished goods and export of semi-finished and finished goods into and from Nestle Malaysia either at NDC/CFW and 3rd party warehouses.
- Build quality competency on all operation and loading staff who play a role in IMS activities (this include Nestle employees, 3rd party service providers and container liners).
- Manage and coordinate all IMS related complaints effectively (such as the use of IMS complaint forum) include investigation, possible root causes identification and implementation of preventive actions by the relevant stake holders.
- Manage all IMS complaints effectively to ensure closure of complaints on agreed turn - around - time (TAT).
- Work closely and actively with factories on damage stocks improvement related dented, torn and other defects noted on arrival of stocks at IMS warehouse.
- Participate actively in WOR with relevant stake holders to discuss and share on IMS related issues or topics.
- Work closely with Post Documentation Team to ensure timely signature on Certificate of Analysis and other technical documents required for export shipments.
- Participates in all IMS product brief to ensure all quality elements are included as part of product briefs to be complied by exporting markets.
- Actively participate in transportation trials related to shipments on new products to ensure all quality aspects are considered before proceed to commercial shipments and trial reports are shared with all relevant stake holders.
**What Will Make You Successful,**
- Some factory manufacturing experience related to quality or supply chain quality experience.
- Reasonably good command of English
- Good leadership to lead a team of multiple discipline team to achieve a common goal
- Able to communicate with all level of staff
- Able to conduct training to all level of staff
- Have a good mindset and understanding on preventive mode to avoid recurrence problem/issue
- Good warehouse practices

Location: Shah Alam, Selangor, Malaysia
Company: Nestlé Manufacturing (M) Sdn Bhd
Permanent - Full Time
Bachelor's Degree in Scientific Discipline (e.g. Food Technology, Chemistry, Food Science, Mathematics, etc.).
2-3 years of experience
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a QA Executive to guides and supports the implementation of the Nestle Quality system in a production plant in collaboration with the production team and all other departments.
**A day in the life of.**
+ Guides and supports the implementation of the Nestle Quality System in the plant in collaboration with the other departments.
+ Need to validate and verifies that QMS, HACCP, and all other SOP's are effectively implemented. Also, help in assisting the plant to maintain a high hygiene standard at all times.
+ Follow the prescribe guidelines that QA Executive establishes and reviews all quality control checks in the conversion of raw materials to Finished Goods.
+ Responsible to validate and verify that all quality checks are properly executed.
+ Ensures that all manufacturing materials and finished products meet the prescribed specifications before release by close monitoring of results and advising on the corrective action to be taken in case of deviations.
+ Following prescribed guidelines the QA Executive establishes, implements and reviews all quality control checks for raw/ packing materials on arrival, and are responsible to ensure that all checks are properly executed.
+ Able to anticipate, trouble-shoot and resolve quality deviations in collaboration with the suppliers and the QA Manager.
+ Ensure to arrange for re-sampling and re-evaluation when there are slow moving materials or aging stocks identified by Resource Unit or Production teams (WIP material). Feedback results obtained to Resource Unit Manager and QA Manager.
+ Participates in vendor assessment program.
+ Establishes in collaborations with the QA Manager, the training need for QAAs and operators of various sections, on topics such as Nestle Quality System (NQS), net weight control, sensory evaluation, alternative method, quality checks, hygiene training etc.
+ Control the analytic costs by following prescribe guidelines. Also, continuously seeks opportunities on cost savings without impacting quality of products.
+ Trains personnel and observes Good Laboratory Practices. Sets up and maintains comprehensive ICP.
+ Ensures safe environment in the laboratory by proper storage and handling of chemicals and safe laboratory practice.
+ Coaches, trains, and motivates the team to achieve KPI targets. Also, maintains good work discipline and established a performance plan for the staff by conduct reviews regularly.
+ Leads and guides the team on safety practices and in identifying and resolving potential safety hazards in the line and the laboratory.
+ Continuously reviews the Quality system in collaboration with the Production Manager, Quality Assurance Manager, Engineering Manager, and the production team in order to improve food safety and competitive quality.
+ Support the Management Review of Quality carried out at least annually and involved in the formulation of quality strategies and factory objectives.
+ Promotes quality improvement culture in the plant and actively involves in the implementation of C.I. projects.
**What Will Make You Successful,**
+ Degree in any Scientific Discipline (e.g. Food Technology, Chemistry, Food Science, Mathematics, etc.).
+ Minimum 2 to 3 years experiences in Food Manufacturing.
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at