254 Head Of Consulting jobs in Malaysia
Head of Consulting
Posted 1 day ago
Job Viewed
Job Description
You will be the person responsible for potential large corporate and government clients, developing proposals on consultation, designing and delivering programs that address client needs, and establishing thought leadership in this space.
The responsibilities- Develop an effective management infrastructure for the consulting business
- Lead the development of business models, operating models, and strategies for the effective and efficient functioning of the company’s consulting business
- Create and implement management processes for the consulting business, e.g., performance management infrastructure, cadence of meetings, and tech-enabled processes for effective collaboration
- Attract, develop, excite, and retain exceptional talent for the business
- Provide leadership, coaching, and mentorship to team members
- Establish and grow the consulting business
- Assume leadership of the profit and loss for the consulting business, e.g., setting targets, determining resource requirements, and making key strategic decisions
- Drive brand-building efforts in support of developing enterprise and government clients, e.g., development of thought leadership articles, securing opportunities at industry events, and representing the company at relevant events
- Lead client development efforts with corporate, public sector, and SME organizations, e.g., identifying client opportunities, preparing proposals for prospective clients, and managing the sales funnel
- Counsel and consult clients on articulating and achieving their desired business outcomes leveraging the company’s offerings
- Oversee delivery of the company’s offerings to clients, e.g., guiding configuration/ customization of programs, ensuring delivery of quality programs, and managing client relationships to provide a distinctive experience
- Monitor the digital talent landscape and take proactive steps to ensure the company’s continued relevance in relation to the consulting business, e.g., engaging with government agencies in the space
- Develop approach and manage system for placement of graduates with partner organizations
- Support growth of the company’s other areas of business
- Support the development of strategies and the execution of aforementioned strategies to grow the company’s other areas of business, e.g., securing more consumer customers, and cultivating enterprise clients as hiring partners
- Identify partnership opportunities and support the developing of partnerships with external stakeholders to further the company’s business goals
- Holds a Bachelor’s degree, MBA or other relevant graduate degree
- Has at least 8 years of experience in consultative enterprise and government sales, ideally in management consulting, digital transformation, HR consulting, or digital consulting
- Is an expert in talent development and/or digital
- Is entrepreneurial with strong commercial/ business sense
- Possesses distinctive problem-solving and analytical skills
- Demonstrates ability to communicate, present, and influence credibly and effectively at C-suite and other organizational levels
- Has at least 3 to 4 years of experience in leading teams – excellent mentoring, coaching and people management skills
- Please send us your detailed CV to apply for this job post
Head of Consulting
Posted 22 days ago
Job Viewed
Job Description
You will be the person responsible for potential large corporate and government clients, developing proposals on consultation, designing and delivering programs that address client needs, and establishing thought leadership in this space.
The responsibilities- Develop an effective management infrastructure for the consulting business
- Lead the development of business models, operating models, and strategies for the effective and efficient functioning of the company’s consulting business
- Create and implement management processes for the consulting business, e.g., performance management infrastructure, cadence of meetings, and tech-enabled processes for effective collaboration
- Attract, develop, excite, and retain exceptional talent for the business
- Provide leadership, coaching, and mentorship to team members
- Establish and grow the consulting business
- Assume leadership of the profit and loss for the consulting business, e.g., setting targets, determining resource requirements, and making key strategic decisions
- Drive brand-building efforts in support of developing enterprise and government clients, e.g., development of thought leadership articles, securing opportunities at industry events, and representing the company at relevant events
- Lead client development efforts with corporate, public sector, and SME organizations, e.g., identifying client opportunities, preparing proposals for prospective clients, and managing the sales funnel
- Counsel and consult clients on articulating and achieving their desired business outcomes leveraging the company’s offerings
- Oversee delivery of the company’s offerings to clients, e.g., guiding configuration/ customization of programs, ensuring delivery of quality programs, and managing client relationships to provide a distinctive experience
- Monitor the digital talent landscape and take proactive steps to ensure the company’s continued relevance in relation to the consulting business, e.g., engaging with government agencies in the space
- Develop approach and manage system for placement of graduates with partner organizations
- Support growth of the company’s other areas of business
- Support the development of strategies and the execution of aforementioned strategies to grow the company’s other areas of business, e.g., securing more consumer customers, and cultivating enterprise clients as hiring partners
- Identify partnership opportunities and support the developing of partnerships with external stakeholders to further the company’s business goals
- Holds a Bachelor’s degree, MBA or other relevant graduate degree
- Has at least 8 years of experience in consultative enterprise and government sales, ideally in management consulting, digital transformation, HR consulting, or digital consulting
- Is an expert in talent development and/or digital
- Is entrepreneurial with strong commercial/ business sense
- Possesses distinctive problem-solving and analytical skills
- Demonstrates ability to communicate, present, and influence credibly and effectively at C-suite and other organizational levels
- Has at least 3 to 4 years of experience in leading teams – excellent mentoring, coaching and people management skills
- Please send us your detailed CV to apply for this job post
Head of Consulting
Posted 22 days ago
Job Viewed
Job Description
You will be the person responsible for potential large corporate and government clients, developing proposals on consultation, designing and delivering programs that address client needs, and establishing thought leadership in this space.
The responsibilities- Develop an effective management infrastructure for the consulting business
- Lead the development of business models, operating models, and strategies for the effective and efficient functioning of the company’s consulting business
- Create and implement management processes for the consulting business, e.g., performance management infrastructure, cadence of meetings, and tech-enabled processes for effective collaboration
- Attract, develop, excite, and retain exceptional talent for the business
- Provide leadership, coaching, and mentorship to team members
- Establish and grow the consulting business
- Assume leadership of the profit and loss for the consulting business, e.g., setting targets, determining resource requirements, and making key strategic decisions
- Drive brand-building efforts in support of developing enterprise and government clients, e.g., development of thought leadership articles, securing opportunities at industry events, and representing the company at relevant events
- Lead client development efforts with corporate, public sector, and SME organizations, e.g., identifying client opportunities, preparing proposals for prospective clients, and managing the sales funnel
- Counsel and consult clients on articulating and achieving their desired business outcomes leveraging the company’s offerings
- Oversee delivery of the company’s offerings to clients, e.g., guiding configuration/ customization of programs, ensuring delivery of quality programs, and managing client relationships to provide a distinctive experience
- Monitor the digital talent landscape and take proactive steps to ensure the company’s continued relevance in relation to the consulting business, e.g., engaging with government agencies in the space
- Develop approach and manage system for placement of graduates with partner organizations
- Support growth of the company’s other areas of business
- Support the development of strategies and the execution of aforementioned strategies to grow the company’s other areas of business, e.g., securing more consumer customers, and cultivating enterprise clients as hiring partners
- Identify partnership opportunities and support the developing of partnerships with external stakeholders to further the company’s business goals
- Holds a Bachelor’s degree, MBA or other relevant graduate degree
- Has at least 8 years of experience in consultative enterprise and government sales, ideally in management consulting, digital transformation, HR consulting, or digital consulting
- Is an expert in talent development and/or digital
- Is entrepreneurial with strong commercial/ business sense
- Possesses distinctive problem-solving and analytical skills
- Demonstrates ability to communicate, present, and influence credibly and effectively at C-suite and other organizational levels
- Has at least 3 to 4 years of experience in leading teams – excellent mentoring, coaching and people management skills
Please send us your detailed CV to apply for this job post
#J-18808-LjbffrHead of Consulting
Posted 5 days ago
Job Viewed
Job Description
The responsibilities
Develop an effective management infrastructure for the consulting business
Lead the development of business models, operating models, and strategies for the effective and efficient functioning of the company’s consulting business
Create and implement management processes for the consulting business, e.g., performance management infrastructure, cadence of meetings, and tech-enabled processes for effective collaboration
Attract, develop, excite, and retain exceptional talent for the business
Provide leadership, coaching, and mentorship to team members
Establish and grow the consulting business
Assume leadership of the profit and loss for the consulting business, e.g., setting targets, determining resource requirements, and making key strategic decisions
Drive brand-building efforts in support of developing enterprise and government clients, e.g., development of thought leadership articles, securing opportunities at industry events, and representing the company at relevant events
Lead client development efforts with corporate, public sector, and SME organizations, e.g., identifying client opportunities, preparing proposals for prospective clients, and managing the sales funnel
Counsel and consult clients on articulating and achieving their desired business outcomes leveraging the company’s offerings
Oversee delivery of the company’s offerings to clients, e.g., guiding configuration/ customization of programs, ensuring delivery of quality programs, and managing client relationships to provide a distinctive experience
Monitor the digital talent landscape and take proactive steps to ensure the company’s continued relevance in relation to the consulting business, e.g., engaging with government agencies in the space
Develop approach and manage system for placement of graduates with partner organizations
Support growth of the company’s other areas of business
Support the development of strategies and the execution of aforementioned strategies to grow the company’s other areas of business, e.g., securing more consumer customers, and cultivating enterprise clients as hiring partners
Identify partnership opportunities and support the developing of partnerships with external stakeholders to further the company’s business goals
The ideal candidate
Holds a Bachelor’s degree, MBA or other relevant graduate degree
Has at least 8 years of experience in consultative enterprise and government sales, ideally in management consulting, digital transformation, HR consulting, or digital consulting
Is an expert in talent development and/or digital
Is entrepreneurial with strong commercial/ business sense
Possesses distinctive problem-solving and analytical skills
Demonstrates ability to communicate, present, and influence credibly and effectively at C-suite and other organizational levels
Has at least 3 to 4 years of experience in leading teams – excellent mentoring, coaching and people management skills
Please send us your detailed CV to apply for this job post
#J-18808-Ljbffr
Business Consulting
Posted today
Job Viewed
Job Description
In an era marked by rapid technological advances and industry disruption, the combined role aims to deliver end-to-end business transformation solutions with a strong blend of functional consulting, technical expertise, data and engineering insights, particularly valuable in sectors like energy, infrastructure, construction, and engineering.
Your key responsibilities
- Work closely with clients and business stakeholders to analyse, understand, and document complex business processes, data analysis, functional requirements, and technology needs, in the form of functional specifications.
- Evaluate existing workflows and processes, recommend and design improvements that balance business efficiency, technology enablement, and data insights, supporting digital transformation and operational excellence.
- Utilize technical background and analytical skills to interpret data relevant to business operations. Support the end-to-end design, configuration, and implementation of technology solutions, incorporating data exploration and visualization to enhance decision-making without deep data engineering across the project lifecycle.
- Be part, lead and inspire project teams through all phases—workshops, design sessions, development, and adoption—ensuring quality, timely delivery, and stakeholder engagement. Provide coaching to junior team members and foster a collaborative culture.
- Design and conduct workshops and training programs to facilitate smooth adoption of new systems and processes, driving sustainable business transformation.
- Develop and maintain comprehensive documentation including business process maps, functional specifications, and user guides. Ensure solutions comply with organizational policies, industry standards, and regulatory requirements.
Skills and attributes for success
- Strong foundation in engineering complemented by business consulting expertise, particularly in the energy industry (a significant plus).
- Proven ability to translate complex business requirements into practical, data-driven technology solutions.
- Proficiency in stakeholder communication, workshop facilitation, support to technology adoption, and managing multifunctional teams in dynamic environments.
- Experience with business, system and data architectures
- Familiarity with Agile and traditional project management approaches.
To qualify for the role, you must have
- Bachelor's or master's degree in engineering, business, or related fields. Background in computer science or software engineering is a plus.
- 3 to 8 years of experience in consulting or relevant industry roles that blend business design, technology enablement, data and functional analysis.
I
deally, you will also have
- Sector-specific customer experience knowledge, especially in the energy, utilities, infrastructure, construction, or engineering sectors.
- Familiarity with Agile and/or traditional project management methodologies.
- Understanding of product management and development lifecycles.
What We Look For
We seek highly motivated individuals with excellent problem-solving skills, adept at prioritizing shifting workloads in dynamic industries. Effective communicators and confident leaders with strong people management skills will excel in this role. If you are eager to undertake diverse responsibilities and are committed to driving positive change, we encourage you to apply.
What Working At EY Offers
EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The Exceptional EY Experience. It's Yours To Build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Business Consulting
Posted today
Job Viewed
Job Description
Disruptions and volatility have become the new normal as the world is experiencing unprecedented change. To survive and thrive in this "new normal", organizations must think and act differently in all areas of business, and that includes finance. Finance function only has one purpose, to help organization maximize revenues, to minimize costs, to have the optimal allocation of scarce resources and the desired risk profile. All these, in the manner of quickly, efficiently and with deep, relevant and timely insights. Agility is the essence of Tomorrow's Finance, enable by combination of talent, emerging technologies such as intelligent automation, digital processes and next generation of ERP.
And as you deliver exceptional client service, you will have the opportunity to address some of the biggest issues facing organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivaled experience. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
The opportunity
You will work with leading organizations to drive Finance of Tomorrow agenda across the entire lifecycle of the project. You will work with clients who are embarking on their first steps to Finance of Tomorrow Transformation journey, to clients who already operating Finance of Tomorrow and are looking for next disruptive solution to accelerate and deliver value through the next level of world-class Finance of the Future.
As markets rapidly change and develop, finance functions must demonstrate real added value to their business. The type of projects we cover are:
- Finance function improvement e.g. maturity assessment in terms of people, process and tech.
- Finance process improvement, including redesigning of processes and advising clients on software options
- Finance operating model design, identify improvement opportunities for Finance to align their functions to business strategy
- Service delivery model design, involving operational or repeatable business processes to help clients meet their goals with regards to cost, efficiency and quality
- Regulatory projects e.g. IFRS17
Your key responsibilities:
- Strategize and Plan: Establish Finance vision, strategy and operating model that are customer-centric and digital enabled to support enterprise aspirations and goals, qualify the case for change and design the transformation journey roadmap
- Design and Implement: Design and implement finance delivery model and governance, encompassing end-to-end processes, incorporating accounting standards/policies and control requirements as well as emerging automation solutions, design the Finance Technology and Data landscape considering the overall enterprise technology and data architecture, talent skillsets and capabilities, organization structure and performance measurements; determine change impact, strategizing and executing enterprise-wide change management activities
- Transition and Stabilize: Manage transition activities including planning training and knowledge transfer activities, business cut-over strategy and activities, facilitating business readiness criteria and providing post Go-Live support
- Optimize: Identify and prioritize opportunities for improving Finance operations through maximizing technology usage supported by emerging technology. Support clients in the implementation of improvement initiatives and monitor the success of these initiatives in delivering the intended outcomes
- Project Management: Manage the project economics, delivery and programme interdependencies, manage stakeholder expectations, engagements and relationships, facilitating, tracking and monitoring of issues and resolution, manage change requests
- Business Development: Manage business development activities, including preparing proposals to support the client. Support organization of external events to build EY's eminence in the market
Skills And Attributes For Success
- Strong analytical and problem-solving skills
- Strong drive to excel professionally, and to guide and motivate others
- Advanced written and verbal communication skills
- Dedicated, innovative, resourceful, analytical and able to work under pressure
- Foster an efficient, innovative and team-oriented work environment
To qualify for the role, you must have
- A Bachelor's degree in Finance, Accounting, Computer Science, MIS, or Mathematics
- Approximately 5 years of recent relevant work experience in a leading business consulting organization or accounting organization; or
- 7 years of functional finance experience (Financial Planning, Budgeting, Forecasting & Analysis, Financial Accounting & Reporting, Management Insight Reporting, Enterprise/Business Performance Management) in any industry
- Strong analytical and creative problem-solving capabilities
- Ability to establish personal credibility quickly and demonstrate expertise
- Ability to create a positive learning culture, coach and develop team members
Ideally, you will also have
- Experience in delivering projects with elements of customer experience or digital tools
- Experience in implementing Finance function (direct or indirect) initiatives in processes improvement/optimization, ERP or intelligent automation solutions
What We Look For
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.
What Working At EY Offers
EY offers a competitive remuneration package commensurate with your work experience where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy. Plus, we offer:
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The Exceptional EY Experience. It's Yours To Build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Business Consulting
Posted today
Job Viewed
Job Description
As an Experienced Associate/ Senior Associate in our Transformation Architecture team, you will work with clients to address strategic, organizational, and operational challenges. You will support the formulation of initiatives, assist in transforming operations and processes, and contribute to improving business performance.
In this role, you will contribute to client engagements, assist in discussions, conduct research and analysis, and help deliver practical recommendations aligned with business goals.
Key Responsibilities
- Support the development of growth strategies and strategic planning frameworks
- Assist in operating model design and enterprise-wide cost reduction initiatives
- Analyze data to identify key drivers of business value and support decision-making processes
- Contribute to the preparation of client deliverables, proposals, and project documentation
- Collaborate with internal teams to drive account planning and support business development
- Help ensure the successful execution of projects by supporting project planning and coordination
Skills And Attributes For Success
- Strong analytical and problem-solving mindset
- Proactive, resourceful, and adaptable in a dynamic team environment
- Basic understanding of financial and quantitative analysis
- Good communication skills and a collaborative approach to work
- Self-motivated with attention to detail and ability to manage priorities
To Qualify for the Role, You Must Have
- A bachelor's degree (business, economics, engineering, or related fields preferred)
- Minimum 2–4 years of relevant experience, ideally in a consulting, strategy, or business transformation role
- Exposure to strategy development, operational improvement, or business analysis
- Demonstrated ability to contribute to large-scale projects and stakeholder engagement
Ideally, You'll Also Have
- Experience working with large organizations or on cross-functional projects
- Familiarity with digital transformation, data analytics, or process optimization tools
What We Look For
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you're ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.
What Working At EY Offers
EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The Exceptional EY Experience. It's Yours To Build.
EY | Building a better working world
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Business Consulting
Posted today
Job Viewed
Job Description
Management and boards of directors rely heavily on internal audit to provide important proactive assessments and assurance around the effectiveness of controls and company processes, while also providing objective advisory support. As an internal audit professional, you will be leading engagements to identify control enhancements, operational and compliance process improvement and efficiency opportunities, as well as company-wide cost improvements. EY is a global leading service provider in this space, with a reputation for high quality and cost-effective innovative offerings.
Our structured career framework means you'll continue to develop, whatever level you're at. And with a network stretching around the globe, you'll gain valuable insight across industries and geographies. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
The opportunity
As part of our internal controls team, you'll focus on client opportunities where your expertise can make a substantial impact. You'll apply your knowledge and experience to shape our services and motivate your team. You'll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.
This is a role where no two days are the same – so you'll find yourself taking on plenty of new responsibilities as you go. In a volatile world, effective risk management protects, sustains and improves business performance. As a risk professional, you'll be focused on helping our clients develop an integrated and sustainable approach to risk and control that encompasses a holistic view of people, process and technology.
Your key responsibilities
- Executing Job planning: Conducting research on client background and risks, planning staff resource and propose tailored audit work program and audit time schedules, coordinate with client on kick off meeting with client and other necessary planning activities
- Performing testing of complex / non-routine audit areas, complete work programs including conducting interviews with Senior Management, provide guidance to junior team member(s), review the work of junior team member(s), schedule closing meeting with client and prepare closing meeting slides
- Reporting: Prepare draft and final reports after the necessary internal reviews, wrap up audit work programs and workfiles, and assist in any other wrap up activities
- Developing and maintaining productive working relationships with client personnel
- Build strong internal relationships within EY Consulting Services and with other services across the organization
Skills and attributes for success
- Strong analytical and problem-solving skills
- Strong drive to excel professionally, and to guide and motivate others
- Advanced written and verbal communication skills
- Dedicated, innovative, resourceful, analytical and able to work under pressure
- Foster an efficient, innovative and team-oriented work environment
To qualify for the role you must have
- Recognized Bachelor's or Master's degree in Finance, Business or other related field
- At least 2 complete years of experience gained in an internal auditing/line position in a commercial environment, or in a big public accounting firm
- Proficiency with MS Office
- Demonstrated integrity, values, principles and work ethics
Ideally, you'll also have
- Industry related certification (e.g., CPA/CA, CIA, CMA, RICS)
What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you'll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you're ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.
What working at EY offers
EY offers a competitive remuneration package commensurate with your work experience where you'll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy. Plus, we offer:
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It's yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Business Consulting
Posted today
Job Viewed
Job Description
In a world of dramatic and fast-paced change, the ability to retain existing customers and attract new ones is critical. As a customer advisory professional, you'll provide clients with a strong analytical framework to transform their sales and drive sustainable growth. Joining one of our high-performing, globally integrated teams, you'll work closely with our clients' marketing, sales and customer service functions, helping to ensure they interact effectively with their customer base.
Through our structured learning and development program, you'll develop the skills, knowledge and experience to help grow our clients' businesses. And with a network that stretches across the world, you'll gain unparalleled insight and experience from different geographies and sectors. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
The opportunity
We are looking for Managers to join our leading Customer Consulting team. Our Manager are leaders in, and passionate about helping our clients design and deliver new Customer Experiences. They are smart, switched on and bring a strategic, creative and analytical mindset. Above all they want to make a real difference to our client's business and their customers.
Managers lead our project team's day to day and work closely with our clients to lead, inspire and influence thinking within the project. They are expected to coach and develop their team members and are responsible for the delivery of complex workstreams and solutions. They deliver impactful when presentation, and have experience in leading client workshops, design sessions and/or customer research clinics. They are comfortable working with a level of ambiguity and at a fast pace in a dynamic environment.
Our managers enjoy working on varying projects and are open to learning about new industries and new cultures. They work across the project lifecycle from CX strategy through to CX design and execution. They deliver outstanding service to our clients and in do so in a way which helps achieve our purpose of "build a better working world".
Your Key Responsibilities
- Lead complex CX workstreams comprising a mix of EY and client's resources, with overall accountability delivering the expected outcomes to quality, time and budget
- Ability to build a highly collaborative, high performing team environment
- Coach and mentor junior team members
- Ability to identify and address client needs, and lead client discussions and meetings and workshops
- Lead in the design and implementation of customer-centric solutions that provide measurable impact to clients
- Design customer journeys in various client sectors, identify experiential pain points, delights and CX capabilities
- Contribute to the development of the Customer practice i.e. support industry events, thought leadership and development of new tools and methods
Skills And Attributes For Success
- Strong analytical and problem-solving skills
- Strong drive to excel professionally, and to guide and motivate others
- Advanced written and verbal communication skills
- Dedicated, innovative, resourceful, analytical and able to work under pressure
- Foster an efficient, innovative and team-oriented work environment
To qualify for the role, you must have
- A bachelor's or master's degree with 6-12 years of working experience in a customer-facing and problem-solving capacity. Preferably with experience in a business consulting role in a leading consultancy firm, designing or delivering customer journeys in the market.
- Familiarity with customer-centric trends, best practices and technology solutions. Some fundamental experience in at least one of the competencies: customer research and insights, design, sales and marketing, customer services operations and channel engagement would be helpful
Some experience in the design or delivery in at least one or more of the following competencies:
Customer research and Insights
- Human-centred Experience Design and Measurement
- Sales and Marketing
- Customer Services and Engagement
- Recognized digital platforms and enabling technologies i.e. CMS, CRM
Ideally, you will also have
- Sector-specific customer experience knowledge
- Knowledge in Agile and/or traditional project management
- Knowledge in product management and development lifecycle
- Knowledge in Design Thinking, UI/UX
What We Look For
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.
What Working At EY Offers
EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The Exceptional EY Experience. It's Yours To Build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Business Consulting
Posted today
Job Viewed
Job Description
In an ever-more volatile and unpredictable world, making the right strategic decisions is key to successful and sustained business performance. As a strategic direction advisor, you will use your analytical ability to translate the corporate strategy of leading organisations into meaningful change. Working in high-performing teams, you will help clients develop growth strategies, improve strategic decision-making and planning, define more effective operating models and develop strategic profit improvement initiatives.
You will have the opportunity to grow, too. Our structured learning and development program means you will progress personally and professionally. And working as part of a global network, you will gain unrivalled experiences across a diverse range of clients, sectors and geographies. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
The opportunity
As a Manager for Transformation Architecture, you will help clients to solve enterprise-wide strategic, organisational and operational issues by formulating strategic initiatives, redesigning organisations, transforming the operations and processes, and improving business performance.
You will lead client engagements and facilitate discussion with clients. You will interview clients, identify and summarize key issues, outline project approach and draft proposal content.
Your key responsibilities
- Growth Strategy - assisting the client with developing a long-range, multi-year view of growth options and strategic recommendations
- Strategic Planning - designing a sustainable process and tools for a client to run effective strategic, long-range, and initiative investment planning processes
- Enterprise cost reduction and operating model design - assisting the client to reduce costs across the enterprise, and also to change the structure, governance and metrics of the enterprise
- Value driver-based decision support - assisting the client to identify drivers of enterprise value, and translate those drivers into planning, reporting and decision support frameworks to support strategic and operational decision-making
- Develop and drive account-planning, as well as sales and delivery of service offerings
- Manage and control commercial aspects of the project delivery, including forecasting, budgeting and resource allocation
Skills and attributes for success
- Strong analytical and problem-solving skills
- Dedicated, innovative, resourceful, analytical and able to work under pressure
- Foundational skills in quantitative and financial analysis
- Foster an efficient, innovative and team-oriented work environment with strong drive to excel professionally
To qualify for the role, you must have
- A bachelor's or master's degree with a minimum of 5-years working experience, preferably at least 3-years in a business consulting role with a leading management consultancy organization
- Preferably experience in providing consulting services in strategy formulation and planning, organization design, and operation and business process improvement
- Experience in managing / dealing in large complex projects on public-private partnership, merger integration, organisation restructuring and transformation
- Experience evaluating current business operating models, designing and executing initiatives with business benefits to streamline the process and improve the effectiveness of the organization and its operating model
- Professional presence with the ability to engage management level clients as well as internal leadership stakeholders
Ideally, you will also have
- Experience with leading industry players, including multinational companies or domestic large-scale leading companies
- MBA degree from a reputable business school
What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you're ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.
What working at EY offers
EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It's yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
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Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.