24 Government Agencies jobs in Malaysia

Head, Public Sector

Kuala Lumpur, Kuala Lumpur AFFIN Group

Posted 3 days ago

Job Viewed

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Job Description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

JOB PURPOSE

The role of Head is to strategize and implement targets to meet the goals and requirements outlined by the management and protect the Bank’s interest at all times through developing marketing strategies and soliciting business, diversifying through new-to-bank relationships, and cross-selling the Bank’s products and capabilities to corporate sector entities while maintaining cost-to-income discipline.

ACCOUNTABILITIES

CREDIT ACQUISITION

  1. Lead the Team Members with a focus on originating deals, exceeding clients' expectations, and overall growth.
  2. Responsible for managing a portfolio of existing and new customers with optimization of revenue through sound credit evaluation, wallet sizing, and account planning.
  3. Consistently identify ways to maximize the existing resources i.e. the Relationship Managers by leveraging on own and RMs credit knowledge and experience across various industry segments.
  4. Reinforce a continuous improvement mindset by initiating innovative and achievable solutions that could become a benchmark for the industry.
  5. Increase wallet sizing under Corporate Investment Banking space among existing and potential new clients through joint-marketing, information sharing, and market intelligence.
  6. Work closely with product partners across Affin banking group to induce cross-selling of products.
  7. Review and mitigate risks and group exposure.
  8. Grow P&L by maximizing earning potential, reviewing, and monitoring revenue performance through effective client planning.
  9. Monitor and promote higher utilization of facilities.
  10. Promote good management of Balance Sheet through collaboration with product partners.
  11. Constantly monitor the “health” of accounts managed under Public Sector team. Conduct pulse checks on the accounts by tracking the revenue performance.

CLIENT RELATIONSHIP MANAGEMENT

  1. Understand customer business and related industries via improvement on the relationship development.
  2. Support, identify, solicit, and establish a high-value client base for the Bank.
  3. Activate opportunities and risk criteria.
  4. Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account.
  5. Internal coordination/liaison with service delivery centers/HQ departments to maximize process efficiency and customer satisfaction.

SERVICE MANAGEMENT

  1. Ensure promptness and quality of credit processing.
  2. Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL.
  3. Provide customer-level information to relevant parties within the Bank.
  4. Facilitate the drawdown of facilities.

STAFF DEVELOPMENT

  1. Build a high-performance culture by promoting individual and collective ownership and accountability of outcomes. This includes inculcating a high discipline work ethic.
  2. Constantly improve business skills and participate in any recommended training program.
  3. Maintain a high level of integrity and discipline.
  4. Mentor and coach the Relationship Manager.
  5. Identify training needs and recommend RM for development training.
  6. When and where necessary, guide and advise the RM on his portfolio management.

COMPLIANCE TO REGULATORY AND BANK’S POLICIES AND PROCEDURES

  1. To comply with regulatory and Bank’s internal policies and procedures and provide feedback to ensure better efficiency.
  2. Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/Compliance.
  3. Accurately assess the risk profile, suitability, and appropriateness of clients when marketing products and services by maintaining an accurate and up-to-date call report.
  4. To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and to report suspicious transactions.
  5. Apply regulatory requirements such as KYC, AML/CFT and procedures at all times.

Qualifications and Experience

  1. Degree in Finance, Accounting, or any similar discipline.
  2. Minimum 10 years of experience in credit and corporate banking.

Skills and Knowledge

  1. Able to work independently with a high degree of commitment and integrity.
  2. Ability to monitor and delegate targets to staff in order to achieve financial targets and compliance.
  3. Proactive and comprehensive in delivering content to senior internal stakeholders and clients.
  4. Familiarity with banking procedures, policies, and guidelines both internally and externally with a thorough understanding of the client’s industry, business cycles, and other relevant factors.
  5. Possess strong communication and excellent interpersonal skills and result-oriented.
  6. Strong analytical skills and able to demonstrate good potential.
  7. Assertive personality, initiative, and innovative.
  8. Maturity in decision-making and problem-solving.
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Head, Public Sector

Kuala Lumpur, Kuala Lumpur AFFIN Group

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

JOB PURPOSE

The role of Head is to strategize and implement targets to meet the goals and requirements outlined by the management and protect the Bank’s interest at all times through developing marketing strategies and soliciting business, diversifying through new-to-bank relationships, and cross-selling the Bank’s products and capabilities to corporate sector entities while maintaining cost-to-income discipline.

ACCOUNTABILITIES

CREDIT ACQUISITION

  1. Lead the Team Members with a focus on originating deals, exceeding clients' expectations, and overall growth.
  2. Responsible for managing a portfolio of existing and new customers with optimization of revenue through sound credit evaluation, wallet sizing, and account planning.
  3. Consistently identify ways to maximize the existing resources i.e. the Relationship Managers by leveraging on own and RMs credit knowledge and experience across various industry segments.
  4. Reinforce a continuous improvement mindset by initiating innovative and achievable solutions that could become a benchmark for the industry.
  5. Increase wallet sizing under Corporate Investment Banking space among existing and potential new clients through joint-marketing, information sharing, and market intelligence.
  6. Work closely with product partners across Affin banking group to induce cross-selling of products.
  7. Review and mitigate risks and group exposure.
  8. Grow P&L by maximizing earning potential, reviewing, and monitoring revenue performance through effective client planning.
  9. Monitor and promote higher utilization of facilities.
  10. Promote good management of Balance Sheet through collaboration with product partners.
  11. Constantly monitor the “health” of accounts managed under Public Sector team. Conduct pulse checks on the accounts by tracking the revenue performance.

CLIENT RELATIONSHIP MANAGEMENT

  1. Understand customer business and related industries via improvement on the relationship development.
  2. Support, identify, solicit, and establish a high-value client base for the Bank.
  3. Activate opportunities and risk criteria.
  4. Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account.
  5. Internal coordination/liaison with service delivery centers/HQ departments to maximize process efficiency and customer satisfaction.

SERVICE MANAGEMENT

  1. Ensure promptness and quality of credit processing.
  2. Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL.
  3. Provide customer-level information to relevant parties within the Bank.
  4. Facilitate the drawdown of facilities.

STAFF DEVELOPMENT

  1. Build a high-performance culture by promoting individual and collective ownership and accountability of outcomes. This includes inculcating a high discipline work ethic.
  2. Constantly improve business skills and participate in any recommended training program.
  3. Maintain a high level of integrity and discipline.
  4. Mentor and coach the Relationship Manager.
  5. Identify training needs and recommend RM for development training.
  6. When and where necessary, guide and advise the RM on his portfolio management.

COMPLIANCE TO REGULATORY AND BANK’S POLICIES AND PROCEDURES

  1. To comply with regulatory and Bank’s internal policies and procedures and provide feedback to ensure better efficiency.
  2. Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/Compliance.
  3. Accurately assess the risk profile, suitability, and appropriateness of clients when marketing products and services by maintaining an accurate and up-to-date call report.
  4. To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and to report suspicious transactions.
  5. Apply regulatory requirements such as KYC, AML/CFT and procedures at all times.

Qualifications and Experience

  1. Degree in Finance, Accounting, or any similar discipline.
  2. Minimum 10 years of experience in credit and corporate banking.

Skills and Knowledge

  1. Able to work independently with a high degree of commitment and integrity.
  2. Ability to monitor and delegate targets to staff in order to achieve financial targets and compliance.
  3. Proactive and comprehensive in delivering content to senior internal stakeholders and clients.
  4. Familiarity with banking procedures, policies, and guidelines both internally and externally with a thorough understanding of the client’s industry, business cycles, and other relevant factors.
  5. Possess strong communication and excellent interpersonal skills and result-oriented.
  6. Strong analytical skills and able to demonstrate good potential.
  7. Assertive personality, initiative, and innovative.
  8. Maturity in decision-making and problem-solving.
#J-18808-Ljbffr
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Head, Public Sector

Kuala Lumpur, Kuala Lumpur AFFIN Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too. JOB PURPOSE The role of Head is to strategize and implement targets to meet the goals and requirements outlined by the management and protect the Bank’s interest at all times through developing marketing strategies and soliciting business, diversifying through new-to-bank relationships, and cross-selling the Bank’s products and capabilities to corporate sector entities while maintaining cost-to-income discipline. ACCOUNTABILITIES CREDIT ACQUISITION Lead the Team Members with a focus on originating deals, exceeding clients' expectations, and overall growth. Responsible for managing a portfolio of existing and new customers with optimization of revenue through sound credit evaluation, wallet sizing, and account planning. Consistently identify ways to maximize the existing resources i.e. the Relationship Managers by leveraging on own and RMs credit knowledge and experience across various industry segments. Reinforce a continuous improvement mindset by initiating innovative and achievable solutions that could become a benchmark for the industry. Increase wallet sizing under Corporate Investment Banking space among existing and potential new clients through joint-marketing, information sharing, and market intelligence. Work closely with product partners across Affin banking group to induce cross-selling of products. Review and mitigate risks and group exposure. Grow P&L by maximizing earning potential, reviewing, and monitoring revenue performance through effective client planning. Monitor and promote higher utilization of facilities. Promote good management of Balance Sheet through collaboration with product partners. Constantly monitor the “health” of accounts managed under Public Sector team. Conduct pulse checks on the accounts by tracking the revenue performance. CLIENT RELATIONSHIP MANAGEMENT Understand customer business and related industries via improvement on the relationship development. Support, identify, solicit, and establish a high-value client base for the Bank. Activate opportunities and risk criteria. Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account. Internal coordination/liaison with service delivery centers/HQ departments to maximize process efficiency and customer satisfaction. SERVICE MANAGEMENT Ensure promptness and quality of credit processing. Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL. Provide customer-level information to relevant parties within the Bank. Facilitate the drawdown of facilities. STAFF DEVELOPMENT Build a high-performance culture by promoting individual and collective ownership and accountability of outcomes. This includes inculcating a high discipline work ethic. Constantly improve business skills and participate in any recommended training program. Maintain a high level of integrity and discipline. Mentor and coach the Relationship Manager. Identify training needs and recommend RM for development training. When and where necessary, guide and advise the RM on his portfolio management. COMPLIANCE TO REGULATORY AND BANK’S POLICIES AND PROCEDURES To comply with regulatory and Bank’s internal policies and procedures and provide feedback to ensure better efficiency. Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/Compliance. Accurately assess the risk profile, suitability, and appropriateness of clients when marketing products and services by maintaining an accurate and up-to-date call report. To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and to report suspicious transactions. Apply regulatory requirements such as KYC, AML/CFT and procedures at all times. Qualifications and Experience Degree in Finance, Accounting, or any similar discipline. Minimum 10 years of experience in credit and corporate banking. Skills and Knowledge Able to work independently with a high degree of commitment and integrity. Ability to monitor and delegate targets to staff in order to achieve financial targets and compliance. Proactive and comprehensive in delivering content to senior internal stakeholders and clients. Familiarity with banking procedures, policies, and guidelines both internally and externally with a thorough understanding of the client’s industry, business cycles, and other relevant factors. Possess strong communication and excellent interpersonal skills and result-oriented. Strong analytical skills and able to demonstrate good potential. Assertive personality, initiative, and innovative. Maturity in decision-making and problem-solving.

#J-18808-Ljbffr
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Head, Public Sector

Kuala Lumpur, Kuala Lumpur AFFIN Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too. JOB PURPOSE The role of Head is to strategize and implement targets to meet the goals and requirements outlined by the management and protect the Bank’s interest at all times through developing marketing strategies and soliciting business, diversifying through new-to-bank relationships, and cross-selling the Bank’s products and capabilities to corporate sector entities while maintaining cost-to-income discipline. ACCOUNTABILITIES CREDIT ACQUISITION Lead the Team Members with a focus on originating deals, exceeding clients' expectations, and overall growth. Responsible for managing a portfolio of existing and new customers with optimization of revenue through sound credit evaluation, wallet sizing, and account planning. Consistently identify ways to maximize the existing resources i.e. the Relationship Managers by leveraging on own and RMs credit knowledge and experience across various industry segments. Reinforce a continuous improvement mindset by initiating innovative and achievable solutions that could become a benchmark for the industry. Increase wallet sizing under Corporate Investment Banking space among existing and potential new clients through joint-marketing, information sharing, and market intelligence. Work closely with product partners across Affin banking group to induce cross-selling of products. Review and mitigate risks and group exposure. Grow P&L by maximizing earning potential, reviewing, and monitoring revenue performance through effective client planning. Monitor and promote higher utilization of facilities. Promote good management of Balance Sheet through collaboration with product partners. Constantly monitor the “health” of accounts managed under Public Sector team. Conduct pulse checks on the accounts by tracking the revenue performance. CLIENT RELATIONSHIP MANAGEMENT Understand customer business and related industries via improvement on the relationship development. Support, identify, solicit, and establish a high-value client base for the Bank. Activate opportunities and risk criteria. Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account. Internal coordination/liaison with service delivery centers/HQ departments to maximize process efficiency and customer satisfaction. SERVICE MANAGEMENT Ensure promptness and quality of credit processing. Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL. Provide customer-level information to relevant parties within the Bank. Facilitate the drawdown of facilities. STAFF DEVELOPMENT Build a high-performance culture by promoting individual and collective ownership and accountability of outcomes. This includes inculcating a high discipline work ethic. Constantly improve business skills and participate in any recommended training program. Maintain a high level of integrity and discipline. Mentor and coach the Relationship Manager. Identify training needs and recommend RM for development training. When and where necessary, guide and advise the RM on his portfolio management. COMPLIANCE TO REGULATORY AND BANK’S POLICIES AND PROCEDURES To comply with regulatory and Bank’s internal policies and procedures and provide feedback to ensure better efficiency. Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/Compliance. Accurately assess the risk profile, suitability, and appropriateness of clients when marketing products and services by maintaining an accurate and up-to-date call report. To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and to report suspicious transactions. Apply regulatory requirements such as KYC, AML/CFT and procedures at all times. Qualifications and Experience Degree in Finance, Accounting, or any similar discipline. Minimum 10 years of experience in credit and corporate banking. Skills and Knowledge Able to work independently with a high degree of commitment and integrity. Ability to monitor and delegate targets to staff in order to achieve financial targets and compliance. Proactive and comprehensive in delivering content to senior internal stakeholders and clients. Familiarity with banking procedures, policies, and guidelines both internally and externally with a thorough understanding of the client’s industry, business cycles, and other relevant factors. Possess strong communication and excellent interpersonal skills and result-oriented. Strong analytical skills and able to demonstrate good potential. Assertive personality, initiative, and innovative. Maturity in decision-making and problem-solving.

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Client Executive, Public Sector

Kuala Lumpur, Kuala Lumpur NetApp, Inc.

Posted 3 days ago

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Job Description

Job Summary

NetApp is looking for a Client Executive to join our exceptional sales team in Malaysia. We are looking for a motivated sales person to understand and sell NetApp's full product, cloud and professional services portfolio to new and existing NetApp customers for our Public Sector accounts in Malaysia. This individual will be responsible in maintaining positive on-going relationships to meet evolving customer needs, working in conjunction with channel partners. Your overall focus areas will be in prospecting, developing business, responding to RFP's, developing proposals for presentation to customers, and selling NetApp's Products and Services.

You will besupportedby Cross-functional teams from NetApp's Marketing, Systems Engineering and Product Development functions to attain and exceed sales performance goals. You will utilize your excellent relationship building, negotiating, and strong technical skills to be successful in this role.

Job Requirements

The essential responsibilities of the Client Executive are to work directly with NetApp’s partners and their customers to capture sales opportunities and to work effectively across functions with other NetApp employees. Specific areas of responsibility include:

  • Leverage existing industry contacts in the technology space in order to acquire new customers
  • Identify, source and initiate contact with new prospects
  • Manage the sales pipeline to quickly grow prospects into new customers
  • Further develop existing customer relationships to increase our product utilization
  • Enhance ongoing communication to maintain high customer satisfaction levels
  • Proactively identify and address support issues in a timely mannerResponsiblefor the creation, implementation and execution of sales plans
  • Regular forecasting and reporting of revenue
  • Maintain and demonstrate both a commercial and technicalunderstandingof NetApp’s products and services in order to appeal to a broad customer audience
  • Attend and speak at tradeshows and conferences Manage RFPresponsesProvide, or facilitate training opportunities for your accounts.
  • Identify NetApp customer references that can be utilized when reference selling.

Education

  • At least 10years of overall experience is preferred with minimum5 years of experience in an IT enterprise space with strong understanding of its’ sales cycle and know-hows in managing the Public Sector segment.
  • Strong verbal and written communications skills, including presentation skills.
  • Strong understanding of Channel/Partner Eco-system in a similar environment as NetApp
  • Ability to work collaboratively with employees within department and across functions.
  • Ability to convey information clearly and provide analysis as needed to help customer make buying decisions.
  • Aptitude forunderstandinghow technology products and solutions solve business problems.
  • Conversant in the space of Data Centre and Infrastructures coupled with either Cloud, DevOps or Software knowledge and experience

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.

#J-18808-Ljbffr
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Client Executive, Public Sector

Kuala Lumpur, Kuala Lumpur NetApp, Inc.

Posted today

Job Viewed

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Job Description

Job Summary

NetApp is looking for a Client Executive to join our exceptional sales team in Malaysia. We are looking for a motivated sales person to understand and sell NetApp's full product, cloud and professional services portfolio to new and existing NetApp customers for our Public Sector accounts in Malaysia. This individual will be responsible in maintaining positive on-going relationships to meet evolving customer needs, working in conjunction with channel partners. Your overall focus areas will be in prospecting, developing business, responding to RFP's, developing proposals for presentation to customers, and selling NetApp's Products and Services. You will besupportedby Cross-functional teams from NetApp's Marketing, Systems Engineering and Product Development functions to attain and exceed sales performance goals. You will utilize your excellent relationship building, negotiating, and strong technical skills to be successful in this role. Job Requirements

The essential responsibilities of the Client Executive are to work directly with NetApp’s partners and their customers to capture sales opportunities and to work effectively across functions with other NetApp employees. Specific areas of responsibility include: Leverage existing industry contacts in the technology space in order to acquire new customers Identify, source and initiate contact with new prospects Manage the sales pipeline to quickly grow prospects into new customers Further develop existing customer relationships to increase our product utilization Enhance ongoing communication to maintain high customer satisfaction levels Proactively identify and address support issues in a timely mannerResponsiblefor the creation, implementation and execution of sales plans Regular forecasting and reporting of revenue Maintain and demonstrate both a commercial and technicalunderstandingof NetApp’s products and services in order to appeal to a broad customer audience Attend and speak at tradeshows and conferences Manage RFPresponsesProvide, or facilitate training opportunities for your accounts. Identify NetApp customer references that can be utilized when reference selling. Education

At least 10years of overall experience is preferred with minimum5 years of experience in an IT enterprise space with strong understanding of its’ sales cycle and know-hows in managing the Public Sector segment. Strong verbal and written communications skills, including presentation skills. Strong understanding of Channel/Partner Eco-system in a similar environment as NetApp Ability to work collaboratively with employees within department and across functions. Ability to convey information clearly and provide analysis as needed to help customer make buying decisions. Aptitude forunderstandinghow technology products and solutions solve business problems. Conversant in the space of Data Centre and Infrastructures coupled with either Cloud, DevOps or Software knowledge and experience At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk.

#J-18808-Ljbffr
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Major Account Manager (Public Sector/GLC)

Selangor, Selangor Hyppies

Posted 3 days ago

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Job Description

Client Success Manager - Enterprise Solutions(Public Sector/GLC)

We are seeking a highly motivated Client Success Manager (CSM) to join our team and drive exceptional outcomes for our enterprise clients. This role is critical to ensuring long-term business performance, client retention, and value realization through our enterprise solutions.

As a CSM, you will be the primary advocate for a portfolio of strategic clients, ensuring they fully leverage our solutions to meet their business goals while supporting ongoing growth and adoption.




Key Responsibilities:
  • Drive Value Realization: Collaborate with enterprise clients to capture and quantify the value of their solution investments, supporting long-term performance and ROI.
  • Expand Revenue Growth: Identify new business use cases and expansion opportunities within client organizations
  • Foster Solution Adoption: Lead adoption programs that enhance usage and increase client satisfaction, enabling up-sell and cross-sell opportunities.
  • Support Renewals: Partner with Sales and Account Management to drive high renewal rates across enterprise agreements and support contracts.
  • Strategic Engagement: Influence and align with internal and external stakeholders to advance strategic objectives.
  • Build Strong Relationships: Develop a trusted advisor status with senior client stakeholders, ensuring engagement across all lifecycle stages.
  • Handle Escalations: Serve as the escalation point for client concerns, resolving issues effectively and professionally.
  • Promote Client-Centric Culture: Champion client success methodologies and help foster a client-first mindset across the organization.






Requirements:
  • Bachelor's degree in Business, IT, or a related discipline.
  • Minimum 10 years of experience in a client-facing role, ideally within enterprise software or technology solutions.
  • Proven ability to consult with and influence C-level executives.
  • Strong commercial acumen and strategic thinking.
  • Excellent facilitation, communication, and interpersonal skills.
  • Demonstrated ability to drive transformational change and adoption programs.
  • Experience analyzing complex business needs and translating them into solution-based outcomes.
  • Strong project and time management skills; resilient in the face of shifting priorities.
  • A proactive, independent self-starter with a passion for delivering measurable client value.




Apply now and let’s create success, together - #J-18808-Ljbffr
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Major Account Manager (Public Sector/GLC)

Klang, Selangor Hyppies

Posted today

Job Viewed

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Job Description

Client Success Manager - Enterprise Solutions(Public Sector/GLC)

We are seeking a highly motivated Client Success Manager (CSM) to join our team and drive exceptional outcomes for our enterprise clients. This role is critical to ensuring

long-term business performance, client retention, and value realization

through our enterprise solutions.

As a CSM, you will be the primary advocate for a portfolio of strategic clients, ensuring they fully leverage our solutions to meet their business goals while supporting ongoing growth and adoption.

Key Responsibilities: Drive Value Realization:

Collaborate with enterprise clients

to capture and quantify the value of their solution investments, supporting long-term performance and ROI. Expand Revenue Growth: Identify new business use cases and expansion opportunities within client organizations Foster Solution Adoption: Lead adoption programs that enhance usage and increase client satisfaction, enabling

up-sell and cross-sell opportunities. Support Renewals: Partner with Sales and Account Management to

drive high renewal rates across enterprise agreements

and support contracts. Strategic Engagement: Influence and align with

internal and external stakeholders to advance strategic objectives. Build Strong Relationships: Develop a trusted advisor status with

senior client stakeholders, ensuring engagement

across all lifecycle stages. Handle Escalations: Serve as the escalation point for client concerns, resolving issues effectively and professionally. Promote Client-Centric Culture: Champion client success methodologies and help foster a client-first mindset across the organization.

Requirements: Bachelor's degree in Business, IT, or a related discipline. Minimum 10 years of experience in a client-facing role, ideally within enterprise software or technology solutions. Proven ability to consult with and influence C-level executives. Strong commercial acumen and strategic thinking. Excellent facilitation, communication, and interpersonal skills. Demonstrated ability to drive transformational change and adoption programs. Experience analyzing complex business needs and translating them into solution-based outcomes. Strong project and time management skills; resilient in the face of shifting priorities. A proactive, independent self-starter with a passion for delivering measurable client value.

Apply now and let’s create success, together - #J-18808-Ljbffr
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Senior Executive, Public Sector Development (IT Engineer)

Malaysian Communications and Multimedia Commission

Posted 13 days ago

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Job Description

Job Summary

Supporting Head of Department in technological related matters in executing strategic collaborations efforts with various government entities to enhance digital infrastructure, smart cities, and community development, fulfilling MCMC's roles under the Communications and

Multimedia Act 1998, RMK-12, MyDigital Blueprint, and the Malaysia Smart City Framework (MSCF)

Job Responsibilities

1) Strategic Collaboration with Public Sector Entities

  • Provide support in the effort to establish strategic collaborations with relevant government entities, including ministries, government agencies, state governments, and local municipalities.
  • Signing of a Memorandum of Understanding (MoU) with government entities, including ministries, government agencies, state governments, and local municipalities.
  • Strategic collaborations with various stakeholders strengthen the bond between both parties and enhance MCMC's image as a proactive regulator.

2) Technology Adoption and Integration

  • Support the technology adoption and integration of advanced technologies such as IoT, AI, and big data analytics into Smart City infrastructure to enhance urban services, including digital infrastructure, public safety, and city management.
  • Integrate IoT, AI, and big data analytics into the digital infrastructure of Smart Cities through the implementation of smart technologies to enhance public safety and improve the efficiency of city services.
  • Enhanced digital infrastructure, increased public safety, improved efficiency of city services, and strengthened data-driven decision-making capabilities.

3) Project Management

  • Manage technology related projects from conception to completion, ensuring they are delivered on time and within budget.
  • Manage the technological aspect of the project which includes the design, software, hardware and deployment of the project.
  • High-quality, cost-efficient deliverables with timely project completion.

4) Regulatory Compliance

  • Ensure all technology initiatives comply with updated local, national, and international regulations and adapt strategies accordingly.
  • Coordination with other departments within MCMC on the technical solution identified for the implementation of the project.
  • Technological solution that being implemented is following local, national and international regulations.

5) Innovation and Research

  • Stay abreast of the latest trends and advancements in telecommunication technologies, promote innovation and continuous improvement within the team.
  • Undertake research on the latest trends and advancements in telecommunication technologies in supporting Smart City globally.
  • Implementation of latest technology in supporting Smart City development.

Qualification & Work Experience

  • Minimum a Bachelor’s Information Technology / Computer Science or related disciplines with a minimum CGPA 3.00 from a reputable University/College.
  • Minimum of 5 to 8 years of working experience in the IT industry specifically in technology management, IT Products and its related functions; experience in liaison with ministries, government agencies and state government.
  • Good understanding and knowledge in CMA 1998 is an added advantage.
  • A flexible multi-tasker who thrives in a fast-paced environment with changing priorities.

Technical Competencies/Skills

  • Digital Infrastructure and architecture.
  • Data analytics and data visualization tools.
  • Knowledge of CMA 1998 and Universal Service Provision (USP Regulation 2002).
  • Computer literate.
  • Strategic thinking and Problem-solving skills.
  • Stakeholder Management.

Behavioural Competencies/Skills

  • Possess good writing skills in English and Bahasa Malaysia. Additional language is value added.
  • Sense of urgency in making deliverables.
  • Protecting confidentiality of information.
  • Ability to plan, organize and prioritize own and team members' workload.
  • Probing nature, analytical and detail oriented.
  • Able to work independently with a minimum supervision.
  • Present self in a confident and professional manner.
  • Motivated, energetic, equipped with proactive attitude and able to work under pressure.
  • Solid judgment and decision-making abilities.
  • Result oriented and able to communicate effectively at all levels.

1) Work location in Cyberjaya (on-site).

2) Malaysian citizenship.

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Senior Executive, Public Sector Development (Telecommunications Engineer)

Malaysian Communications and Multimedia Commission

Posted 2 days ago

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Job Description

Job Summary

Supporting Head of Department in technical related matters in executing strategic collaborations efforts with various government entities to enhance digital infrastructure, smart cities, and community development, fulfilling MCMC's roles under the Communications and

Multimedia Act 1998, RMK-12, MyDigital Blueprint, and the Malaysia Smart City Framework (MSCF).

Job Responsibilities:

1) Strategic Collaboration with Public Sector Entities

  • Provide support in the effort to establish strategic collaborations with relevant government entities, including ministries, government agencies, state governments, and local municipalities.
  • Signing of a Memorandum of Understanding (MoU) with government entities, including ministries, government agencies, state governments, and local municipalities.
  • Strategic collaborations with various stakeholders strengthen the bond between both parties and enhance MCMC's image as a proactive regulator.

2) Technical Integration

  • Support the planning and integration of telecommunication related technologies namely fixed connectivity, mobile connectivity and satellite into Smart City infrastructure to enhance urban services, including digital infrastructure, public safety, and city management.
  • Undertake thorough assessment and propose telecommunication solutions that to be integrated with existing infrastructure to ensure cost effective solution in supporting Smart Cities features.
  • Enhanced digital infrastructure and improved overall connectivity that able to support smart city online services.

3) Project Management

  • Manage telecommunication related projects from conception to completion, ensuring they are delivered on time and within budget.
  • Manage telecommunication aspect of the project related matters which includes the design, infrastructure deployment and service provisioning.
  • High-quality, cost-efficient deliverables with timely project completion.

4) Regulatory Compliance

  • Ensure all telecommunication activities comply with updated local, national, and international regulations and adapt strategies accordingly.
  • Coordination with other departments within MCMC on the technical solution identified for the implementation of the project.
  • The technical solution that is being implemented is following local, national and international regulations.

5) Innovation and Research

  • Stay abreast of the latest trends and advancements in telecommunication technologies, promote innovation and continuous improvement within the team.
  • Undertake research on the latest trends and advancements in telecommunication technologies in supporting Smart City globally.
  • Implementation of the latest telecommunication technologies in supporting Smart City development.

Qualification & Work Experience

  • Minimum a Bachelor’s Telecommunication Engineering or related disciplines with a minimum CGPA 3.00 from a reputable University/College.
  • Minimum of 5 to 8 years of working experience in the telecommunications industry specifically in infrastructure related functions; experience in liaison with ministries, government agencies and state government.
  • Good understanding and knowledge in CMA 1998 are an added advantage.
  • A flexible multi-tasker who thrives in a fast-paced environment with changing priorities.

Technical Competencies/Skills

  • Digital Infrastructure and architecture.
  • Data analytics and data visualization tools.
  • Knowledge of CMA 1998 and Universal Service Provision (USP Regulation 2002).
  • Computer literate.
  • Strategic thinking and Problem-solving skills.
  • Stakeholder Management.

Behavioural Competencies/Skills

  • Possess good writing skills in English and Bahasa Malaysia. Additional language is value added.
  • Sense of urgency in making deliverables.
  • Protecting confidentiality of information.
  • Ability to plan, organize and prioritize own and team members' workload.
  • Probing nature, analytical and detail oriented.
  • Able to work independently with a minimum supervision.
  • Present self in a confident and professional manner.
  • Motivated, energetic, equipped with proactive attitude and able to work under pressure.
  • Solid judgment and decision-making abilities.
  • Result oriented and able to communicate effectively at all levels.

1) Work location in Cyberjaya (on-site).

2) Malaysian citizenship

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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