What Jobs are available for Global Solutions in Malaysia?

**About the Role:**
**Grade Level (for internal use):**
08
**The Role: Client Service Associate**
**The Team:** The Client Service Associate (CSA) team is dedicated to delivering exceptional frontline service to customers and prospects, ensuring they have a positive experience with S&P Commodity Insights products and services. This high-performance team values professionalism, effective communication, and responsiveness, fostering a dynamic environment where collaboration is key to addressing customer needs. What sets this team apart is its commitment to meticulous record-keeping and proactive follow-up, which not only resolves issues efficiently but also enhances overall client satisfaction and service quality.
**The Impact:** The Client Service Associate (CSA) plays a crucial role in driving business success by acting as the primary point of contact for customers and prospects, ensuring that their inquiries are handled efficiently and effectively. By delivering high-quality service and resolving issues promptly, the CSA not only enhances client satisfaction but also fosters long-term relationships that can lead to increased loyalty and repeat business. This position matters significantly as it directly impacts customer perceptions of S&P Commodity Insights, shaping the overall reputation of the company in the market and contributing to its competitive advantage.
**What's in it for you:**
o Growth and Development Opportunities: As a Client Service Associate, you will have the chance to enhance your skills in customer service, communication, and problem-solving, paving the way for career advancement within the organization.
o Exposure to Industry Leaders: This role provides direct interaction with key clients and industry stakeholders, offering valuable insights into market dynamics and the opportunity to build a professional network with policy makers and market leaders.
o Global Nature of the Role: Working within a high-performance client services department, you will engage with a diverse range of clients across different regions, gaining a global perspective on the commodities market and enhancing your cultural competency.
o Impact on Client Satisfaction: You will play a vital role in shaping client experiences and perceptions of S&P Commodity Insights, making a meaningful contribution to the company's reputation and success in the market.
**Responsibilities:**
o Exceptional Customer Support: Provide outstanding assistance to clients via various interaction methods, ensuring a seamless service experience.
o Comprehensive Inquiry Resolution: Address and resolve client inquiries related to products, billing, technical issues, and account changes with thorough and accurate solutions.
o Case Resolution Focus: Maintain an active focus on resolving customer cases efficiently, demonstrating patience and professionalism throughout the process.
o Proactive Complaint Follow-Up: Ensure timely follow-up on customer complaints, making clients feel valued and addressing their concerns effectively.
o Salesforce Compliance: Adhere to Salesforce.com procedures, delivering actionable metrics that support S&P Commodity Insights and its business partners.
o Upselling and Growth Contribution: Identify upselling opportunities and engage potential clients, contributing to the overall growth and success of the organization.
**What We're Looking For:**
· Candidates must possess at least a bachelor's degree in any field; a background in Finance, Technology, Marketing, Business Administration, or a related field is preferred but not required.
· A minimum of 3-5 years of experience in financial services, trading, or with energy data providers is advantageous.
· Strong communication skills are essential for this role; experience in a client-facing environment and/or web-based product training is a plus.
· Flexibility to work during EMEA-based working hours
· Must be tech-savvy and comfortable operating in a fast-paced, data-driven environ
**About S&P Global Commodity Insights**
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
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**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Penang-Jalan, Pulau Pinang (Penang), Malaysia

As a Business Development Associate, you will identify and develop strategic relationships with potential customers and introduce strategic supplier opportunities. You will assist Sales in the development of a strong pipeline of new business opportunities through direct and indirect customer contact and lead prospecting. You will partner with Marketing, Sales, Category Management and Product Development teams to implement business development initiatives.
**Responsibilities:**
+ Coordinates with Sales, Marketing and Category Management to identify customer lead opportunities and follow a process for developing those leads into potential opportunities.
+ Provides qualitative and quantitative business development pipeline analysis and ongoing status to management.
+ Develops and utilizes qualitative and quantitative tools to develop tactical and strategical customer business case, including revenue potential, probability for conversion, costs, risks, and benefits.
+ Facilitates and maintains relationships with the business unit Sales, Marketing and Category Management teams to ensure on-going cultivation of robust pipeline of opportunities established by management.
+ Responsible for creating and distributing monthly reports summarizing business development and integration activities.
+ Enhances and maintains standardized approach for collecting information on business profiles including financial background for presenting strategic acquisitions and joint venture candidates to management.
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree preferred
+ 2+ years of experience in financial service/business development
+ Proficient in Microsoft Office and ability to perform basic computer skills
+ Analytical skills in finance and accounting, including proficiency in analyzing financial statements and completing financial models
+ Ability to lead the implementation of small to medium scale projects
+ Capable of facilitating meetings and developing detail-oriented quality deliverables in support of various business development initiatives
+ Organizational skills with ability to prioritize in a fast-paced environment
+ Interpersonal skills with ability to communicate, written and verbal, and interact with all levels of personnel within organization
+ Ability to adapt to changing priorities, meet deadlines, and work well under pressure
+ Ability to concurrently manage moderately complex and parallel projects that include multiple stakeholders
+ Ability to Identify and clarify/define problems and possible solutions independently
+ Ability to work independently with general supervision, while establishing priorities of others in one or more department, including exercising judgment to make decisions within scope of assigned authority
+ Ability to travel up to 25%
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

Business Development Manager, Malaysia
Are you a talented sales expert?
Do you enjoy having a consultative approach toward sales?
About our Team
LexisNexis Legal & Professional, a division of RELX, is a global leader in providing information-based analytics and decision tools for professional and business customers. With a presence in over 150 countries and a workforce of 11,300 employees worldwide, we are committed to delivering exceptional service and innovative solutions. About the Role
As a Business Development Manager, you will drive new business acquisition in Legal, Corporate, Government, and Academic sectors. You have a passion for whitespace sales and technology, which supports the Rule of Law.
Key Responsibilities
+ Actively drive new business and expand our client base within the legal, corporate, and government sectors by identifying and engaging potential clients through a high volume of targeted outreach and cold calling.
+ Cultivate a pipeline of high-potential leads and manage all aspects of the sales cycle from initial contact to close.
+ Conduct needs assessments to understand client challenges and align LexisNexis solutions accordingly.
+ Stay current on market trends, competitor offerings, and emerging client needs within the legal, corporate & government sectors.
+ Ensure timely submission of reports, sales forecasts, and detailed updates on sales activities, progress, and key performance indicators (KPIs).
+ Develop and implement customized sales strategies/pitch to target small, mid-sized, and large law firms as well as corporate accounts.
+ Contribute to the development of business strategies and product innovation by providing feedback on client needs and industry insights.
Requirements
+ Sales Acumen: Proven track record of exceeding sales targets with a keen understanding of the sales cycle.
+ Client-Centric: Strong focus on client needs, with the ability to deliver value-driven presentations and proposals.
+ Industry Knowledge: Deep knowledge of the legal and corporate sectors, particularly regarding legal tech, research tools, and B2B solution to Mid-market.
+ Communication: Exceptional written and verbal communication skills; ability to clearly articulate complex concepts to a variety of audiences.
+ Analytical Skills: Strong ability to analyze sales data, identify trends, and adjust strategies to maximize performance.
+ Time Management: Proficient in managing multiple priorities, with the ability to adapt to changing deadlines and demands.
+ Collaboration: Excellent team player with a collaborative approach to working with cross-functional teams.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs. - Life Assurance Policies: Providing financial security for your loved ones. - Modern Family Benefits: Support for maternity, paternity, and adoption needs. - Long Service Award: Recognition for your dedication and loyalty. - Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Responsibilities**
The incumbent is responsible to achieve stipulated sales target and increase market share. Actively prospect sales leads to develop and secure potential new clients. Develop and nurture strong client contacts and positive relationships with key accounts. Ensure successful sales retention by proactively forging strong relationships with clients. Manage a portfolio of assigned accounts to achieve long-term success and retain existing customer relationships
**Job Requirements**
+ Minimum Diploma in any other disciplines
+ 1 to 2 years of Sales Experience in any industries, preferable in Logistics, Supply Chain and Freight Forwarding
+ Work experience and knowledge in dealing with Small Package or Freight Forwarding (Air Freight/Ocean Freight) products and services will be an added advantage
+ Ability to understand customers' perspective and think win-win
+ Excellent communication and interpersonal skills to interact with internal and external customers
+ Good presentation skills, persuasion and negotiation skills
+ Passionate and self-motivated with a results-driven approach
+ Possess own vehicle is preferable
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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**職務内容:**
**Responsibilities**
The incumbent is responsible to achieve stipulated sales target and increase market share. Actively prospect sales leads to develop and secure potential new clients. Develop and nurture strong client contacts and positive relationships with key accounts. Ensure successful sales retention by proactively forging strong relationships with clients. Manage a portfolio of assigned accounts to achieve long-term success and retain existing customer relationships
**Job Requirements**
+ Minimum Diploma in any other disciplines
+ 1 to 2 years of Sales Experience in any industries, preferable in Logistics, Supply Chain and Freight Forwarding
+ Work experience and knowledge in dealing with Small Package or Freight Forwarding (Air Freight/Ocean Freight) products and services will be an added advantage
+ Ability to understand customers' perspective and think win-win
+ Excellent communication and interpersonal skills to interact with internal and external customers
+ Good presentation skills, persuasion and negotiation skills
+ Passionate and self-motivated with a results-driven approach
+ Possess own vehicle is preferable
**社員タイプ:**
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。

Are you ambitious, driven, and ready to take control of your income? Join our dynamic team and unlock your potential with high earnings, world-class training, and exciting travel opportunities.



Benefits :

Commission: RM5,000 – RM15,000/month (performance-based)

Annual Overseas Incentive Trips

Flexible Working Hours

Comprehensive Training Provided



Requirements :

Minimum education: SPM to Degree

Must have own transport

Strong communication & negotiation skills

Positive attitude and willingness to learn

No prior experience required - training wi

ll be provided

Company Background: Commercial Interior Design

Position : BD Manager

Location: Penang 

Working Day: Mon - Fri (8:00 am - 6:00pm)

Salary: up to RM 15,000 (Open for discussion)

Responsibilities:
1. Business Development and Sales & Marketing: 

• Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant project. 
• Developing marketing strategies with action plans to penetrate new markets.
• Increasing revenue by identifying new opportunities for unmet customer needs. 
• Develop sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face to face meetings, build and maintain a healthy sales pipeline. 
• Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion. 
• Response quickly and effectively to all sales enquiries and follow up diligently with those enquiries.

2. Customer Relationship Management : 

• Managing existing accounts and creating deeper relationships with existing customers, influencers and specifiers.
• Response to and handle customer feedbacks (including complaints) and communicate with customers pertaining to their feedbacks and complaints; work together with responsible department to resolve customer complaint.
• Monitor customer satisfaction through customer satisfaction survey and propose areas of improvement.

3. Performance Management: 

• Prepare and submit performance management reports to Managing Director. 
• Identify areas of improvement based on the performance management report.

4.Quality Management System:

• Ensure effective implementation of company policy and departmental standard operating procedures.
• Promoting improvement in Business Development department.
• Support other internal customers in operations to ensure products and services meet customer and other interested parties requirements.
• Ensure proper document and record keeping in Commercial and QS department.

Requirements

• Bachelors degree in Business, Marketing or a related field
• Proven sales track record.
• Proven experience as a Business Development Manager or in a similar role.
  
• Coverage area: Northern region 

Interested candidates please apply online or email to 

About the client:

Our client are among the Top 20 Importers in Malaysia who deal with Onions, Spices including Red Chilly & Cardamom, Pulses including Red Lentils, Nuts including Groundnuts, etc. They import into Malaysia from multiple origins including India. 

Our client have been operating in Kuala Lumpur for the last 1.5 years serving different Malaysian businesses with food related imported goods. They are looking to onboard skilled Business Development personnels to connect with Malaysian Importers.

Responsibilities:

• Identify potential Buyers for the products
• Generate repeat business by seamless customer engagement
• Benchmark competition and always thrive to stay ahead of them
• Ensure payments from Buyers within stipulated time as per Sales contract

Requirements:

• 2-3 years of experience in Sales/Purchase of relevant products
• Prior experience in Food/ Imports/Export related companies is a mandatory
• Mandatory languages to be fluent English, Malay, Mandarin
• Mandatory Technical Skills - Microsoft Excel skills, Google suites

Additional Information
The client strives to create a workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business

Location: Kuala Lumpur, Penang, Johor

About the client:

Our client are among the Top 20 Importers in Malaysia who deal with Onions, Spices including Red Chilly & Cardamom, Pulses including Red Lentils, Nuts including Groundnuts, etc. They import into Malaysia from multiple origins including India. 

Our client have been operating in Kuala Lumpur for the last 1.5 years serving different Malaysian businesses with food related imported goods. They are looking to onboard skilled Business Development personnels to connect with Malaysian Importers.

Responsibilities:

• Identify potential Buyers for the products
• Generate repeat business by seamless customer engagement
• Benchmark competition and always thrive to stay ahead of them
• Ensure payments from Buyers within stipulated time as per Sales contract

Requirements:

• 2-3 years of experience in Sales/Purchase of relevant products
• Prior experience in Food/ Imports/Export related companies is a mandatory
• Mandatory languages to be fluent English, Malay, Mandarin
• Mandatory Technical Skills - Microsoft Excel skills, Google suites

Additional Information
The client strives to create a workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business

Location: Kuala Lumpur, Penang, Johor