247 Global Assistant jobs in Malaysia

Office Management Executive (TECH FIRM)

Negeri Sembilan, Negeri Sembilan DADACONSULTANTS PTE. LTD.

Posted 11 days ago

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Job Description

Office Management Executive About the job

Key Responsibilities

  • Manage daily office operations, including maintaining a clean and organized office environment.
  • Handle document filing, organization, and management to ensure data accuracy and confidentiality.
  • Coordinate meetings, travel arrangements, and calendar management.
  • Assist with office procurement and inventory management.
  • Manage office supplies for onboarding and asset recovery for offboarding.
  • Liaise with vendors, service providers, and external partners to ensure quality service.
  • Organize company events, team-building activities, and other internal initiatives.
  • Handle office correspondence, emails, and other communication tasks.
  • Perform other administrative tasks as assigned by the management.

Job Requirements

  • Diploma or above in Administration, Business Management, or related fields is preferred.
  • Minimum 1 year of relevant experience in administrative roles. Previous experience in startups is a plus.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Excellent communication skills.
  • Strong organizational and multitasking abilities.
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Global Operations Excellence, Assistant Manager

Flex

Posted 25 days ago

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Job Description

Join to apply for the Global Operations Excellence Manager role at Flex

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build, and deliver innovative products that improve the world. We believe in diversity and inclusion, cultivating a workplace culture of belonging that views uniqueness as a competitive edge and builds a community enabling our people to push the limits of innovation. A career at Flex offers the chance to make a difference and grow in a respectful, inclusive, and collaborative environment. If you're excited about the role but don't meet every requirement, we encourage you to apply and help us create the extraordinary.

Job Description

To support our teams in building great products and contributing to growth, we’re looking to add a Global Operations Excellence, Assistant Manager based in Prai, Penang .

What a typical day looks like:
  1. Support the establishment of Flex's future factory operating systems related to Process, Quality, Equipment, MES engineering, and operations management.
  2. Standardize the definition and calculation of KOIs with a structured methodology for global deployment.
  3. Support and drive policies to implement KOIs across Flex sites, including standards, process steps, data maintenance, and compliance measurement.
  4. Ensure site compliance with these policies.
  5. Work with Operations SMEs to prepare multilingual training materials on KOIs and their implementation procedures.
  6. Define roles and responsibilities at site, regional, and global levels concerning KOIs.
  7. Support policy and guideline development to set KOI targets at various levels.
  8. Develop standard reports and presentations for management.
  9. Facilitate communication between operations and IT teams to translate operational needs into IT solutions.
The experience we're looking for:
  1. Bachelor’s degree in a related field or equivalent experience, with at least 8 years in operations management.
  2. Experience in global or regional roles, including deployments and implementations.
  3. Strategic thinking, problem definition, data collection, and analysis skills.
  4. Ability to interpret technical instructions and handle abstract and concrete variables.
  5. Lean or Six Sigma Black Belt certification preferred.
  6. Proficiency in English with strong communication skills.

Flex is an Equal Opportunity Employer, celebrating diversity and committed to non-discrimination. We provide reasonable accommodations for applicants with disabilities. For assistance, contact (note: this email is for disability support only).

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Executive Assistant Intern - Global/Remote

Kuala Lumpur, Kuala Lumpur UniversalGiving(R)

Posted 2 days ago

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Job Description

Job Summary
br>Internship: Internships are for people in school or with a few years of experience. The Executive Assistant Intern provides administrative support to UniversalGiving®’s leadership on day-to-day tasks. We are seeking a candidate who is kind, understands the pressures a CEO faces, follows up the first time, and has high attention to detail skills. You will need to have good writing skills; prepare communications/applications; organize Google Docs, and more. This allows us to accomplish our mission quicker. We are excited to have you join our global team and help serve the world in philanthropy.
UniversalGiving® is an award-winning nonprofit allowing people to donate and volunteer with top-performing, vetted organizations all over the world. 100% goes directly to the cause. All partner organizations are vetted with our proprietary Quality Model®. UniversalGiving® has been featured on the homepage of Bloomberg, Oprah.com, CBS, The Wall Street Journal, and The New York Times. UniversalGiving® also has been featured in more than 16 books, including the new edition Harvard Business Review Book, HBR Guide to Delivering Effective Feedback, Arianna Huffington’s Thrive, and Laura Arrillaga-Andreessen’s Giving 2.0. We have also been acknowledged six times on Great Nonprofits’ annual Top Nonprofits lists and are highlighted in Huffington Post's list of best volunteering matching websites. We continue to gain momentum, with dozens of articles in the Christian Science Monitor and monthly contributions on Forbes. To date, we have matched more than 22,000 volunteers worth $31 million dollars’ of volunteer hours.

Re ponsibilities:
- Update Salesforce contact databases
- Input calendar entries into Google Calendar
- Assist the Development Business Unit by researching/inputting potential contacts
- Transcribe voicemails for blogs and emails
- Create social media posts for the Office of the CEO/UniversalGiving® accounts br>- Create and update Google Docs and Google Spreadsheets
- Research on new areas of business
- With proven success & a positive attitude, take on special projects and new responsibilities

Qualifications
- Excellent written and verbal communication skills
- Excellent organizational skills
- Meticulous attention to detail
- Commitment to confidentiality
- Strong data entry and Salesforce experience
- High proficiency in Google Workspace tools (some training provided)
- Punctual and with a strong commitment to meeting deadlines
- Able to accurately follow instructions
- Demonstrates strong initiative and applies common sense in problem-solving

Benefits
- Part-time, flexible remote positions
- Opportunity to work with a diverse, global team representing over 25 cultures
- Gain experience with a Tech for Good nonprofit
- With proven success & a positive attitude, UniversalGiving® is likely to facilitate J1, OPT visas br>
Duration and Location
- The position is available part-time (5-20 hours per week)
- Minimum 6 months commitment
- We provide remote positions with a highly globally focused team from more than 20 countries, including Russia, China, Kenya, Japan, Ukraine, Georgia, the Philippines, Haiti, Germany, Canada, the Kurdish population, South Korea, the U.K., Brazil, Kenya, and many more.
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Executive Assistant Volunteer: (Global/Remote)

Kuala Lumpur, Kuala Lumpur UniversalGiving(R)

Posted 26 days ago

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Job Description

Job Summary
br>Volunteer: Volunteers have a heart for giving back. The Executive Assistant Volunteer provides administrative support to UniversalGiving®’s leadership on day-to-day tasks. We are seeking a kind candidate who understands the pressures a CEO faces, follows up the first time, and has high attention to detail skills. You will need to have good writing skills; prepare communications/applications; organize Google Docs, and more. This allows us to accomplish our mission quicker. We are excited to have you join our global team and help serve the world in philanthropy.
About Us
UniversalGiving® is an award-winning nonprofit allowing people to donate and volunteer with top-performing, vetted organizations all over the world. 100% goes directly to the cause. All partner organizations are vetted with our proprietary Quality Model®. UniversalGiving® has been featured on the homepage of Bloomberg, Oprah.com, CBS, The Wall Street Journal, and The New York Times. UniversalGiving® also has been featured in more than 16 books, including the new edition Harvard Business Review Book, HBR Guide to Delivering Effective Feedback, Arianna Huffington’s Thrive, and Laura Arrillaga-Andreessen’s Giving 2.0. We have also been acknowledged six times on Great Nonprofits’ annual Top Nonprofits lists and are highlighted in Huffington Post's list of best volunteering matching websites. We continue to gain momentum, with dozens of articles in the Christian Science Monitor and monthly contributions on Forbes. To date, we have matched more than 22,000 volunteers worth $31 million dollars’ of volunteer hours.

Re ponsibilities:
- Update Salesforce contact databases
- Input calendar entries into Google Calendar
- Assist Development Business Unit by research/input potential contacts
- Transcribe voicemails for blogs and emails
- Create social media posts for the Office of the CEO/UniversalGiving® accounts br>- Create and update Google Docs and Google Spreadsheets
- Research on new areas of business
- With proven success & a positive attitude, take on special projects and new responsibilities

Qualifications
- Excellent written and verbal communication skills
- Excellent organizational skills
- Meticulous attention to detail
- Commitment to confidentiality
- Strong data entry Salesforce experience
- High proficiency in Google Workspace tools (some training provided)
- Punctual and with strong commitment to meeting deadlines
- Able to accurately follow instructions
- Demonstrates strong initiative and applies common sense in problem-solving

Benefits
- Part-time, flexible remote positions
- Opportunity to work with a diverse, global team representing over 25 cultures
- Gain experience with a Tech for Good nonprofit
- With proven success & a positive attitude, UniversalGiving® is likely to facilitate J1, OPT visas br>
Duration and Location
- The position is available part-time (5-20 hours per week)
- Minimum 6 months commitment
- We provide remote positions with a highly globally focused team from more than 20 countries, including Russia, China, Kenya, Japan, Ukraine, Georgia, the Philippines, Haiti, Germany, Canada, the Kurdish population, South Korea, the U.K., Brazil, Kenya, and many more.
This advertiser has chosen not to accept applicants from your region.

Technical Program Management Office (PMO)

Petaling Jaya, Selangor Siemens Gas and Power GmbH & Co. KG

Posted 3 days ago

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Job Description

"We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.

Technical Program Management Office (PMO) About the Role

Location

Malaysia

Selangor

Petaling Jaya

Company

Siemens Energy Sdn. Bhd.

Organization

Grid Technologies

Business Unit

Grid Solutions

Full-time

Experience Level

Experienced Professional

A Snapshot of Your Day

As a PMO Manager, you’re defining, maintaining and improving processes (e.g. Non-Conformity, Productivity, EQS, EHS), supporting SE regional organization in reducing non-conformity costs. Further you are responsible for increasing productivity and efficiency in our grown market as well as for developing new business concepts to increase overall profitability.

How You’ll Make an Impact

  • Development of internal programs (incl. setting deadlines, supervising progress and assessing results) to support business targets
  • Support SE regional organization in reducing non-conformity costs, increase productivity and efficiency in our grown market
  • Develop new business concepts to increase overall profitability
  • Reviewing, updating and supporting automatization of existing processes to streamline the current process portfolio (e.g. Non-Conformity, Productivity, EQS, EHS, LoA)
  • Collaborate with other portfolios/ businesses/ regions to ensure standard methodology sharing across the organization.

What You Bring

  • Sound Degree in Finance/ Consulting/ Engineering field
  • Experience in PMO/ internal program management/ project management
  • Proven record of experience in project management at least 7 years
  • Good ability to present and formulate clearly own ideas and proposals for improvement
  • Strong personal drive to lead internal programs
  • Team player and interpersonal skills

About the Team

Our Grid Technologies division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

  • T he opportunity to become a Siemens Energy shareholder
  • T he opportunity to work flexibly and remotely, and our inspiring offices provide space for collaboration and creativity
  • The professional and personal development of our employees is very important to us
  • The opportunities to learn and develop in a self-determined way, various attractive programmes and learning materials are available for this purpose
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Technical Program Management Office (PMO)

Petaling Jaya, Selangor Siemens Energy

Posted 3 days ago

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Job Description

Technical Program Management Office (PMO)

Join to apply for the Technical Program Management Office (PMO) role at Siemens Energy

Technical Program Management Office (PMO)

Join to apply for the Technical Program Management Office (PMO) role at Siemens Energy

Get AI-powered advice on this job and more exclusive features.

A Snapshot of Your Day

As a PMO Manager, you’re defining, maintaining and improving processes (e.g. Non-Conformity, Productivity, EQS, EHS), supporting SE regional organization in reducing non-conformity costs. Further you are responsible for increasing productivity and efficiency in our grown market as well as for developing new business concepts to increase overall profitability.

A Snapshot of Your Day

As a PMO Manager, you’re defining, maintaining and improving processes (e.g. Non-Conformity, Productivity, EQS, EHS), supporting SE regional organization in reducing non-conformity costs. Further you are responsible for increasing productivity and efficiency in our grown market as well as for developing new business concepts to increase overall profitability.

How You’ll Make An Impact

  • Development of internal programs (incl. setting deadlines, supervising progress and assessing results) to support business targets
  • Support SE regional organization in reducing non-conformity costs, increase productivity and efficiency in our grown market
  • Develop new business concepts to increase overall profitability
  • Reviewing, updating and supporting automatization of existing processes to streamline the current process portfolio (e.g. Non-Conformity, Productivity, EQS, EHS, LoA)
  • Collaborate with other portfolios/ businesses/ regions to ensure standard methodology sharing across the organization.


What You Bring

  • Sound Degree in Finance/ Consulting/ Engineering field
  • Experience in PMO/ internal program management/ project management
  • Proven record of experience in project management at least 7 years
  • Good ability to present and formulate clearly own ideas and proposals for improvement
  • Strong personal drive to lead internal programs
  • Team player and interpersonal skills


About The Team

Our Grid Technologies division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

  • The opportunity to become a Siemens Energy shareholder
  • The opportunity to work flexibly and remotely, and our inspiring offices provide space for collaboration and creativity
  • The professional and personal development of our employees is very important to us
  • The opportunities to learn and develop in a self-determined way, various attractive programmes and learning materials are available for this purpose


Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management
  • Industries Appliances, Electrical, and Electronics Manufacturing

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Senior Manager, Service Management Office

Petaling Jaya, Selangor Grab

Posted 11 days ago

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Job Description

Senior Manager, Service Management Office
  • Full-time
  • About Grab and Our Workplace

    Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

    Get to know the team:

    At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

    This role will be based in Malaysia and onsite.

    Get to know the Role:

    Reporting to the Head of Business Integration & Innovation, this role will lead the overall service management practice for GTS and manage Grab’s internal service management platform. The service management practice includes coverage for service, incident, problem, change, release, configuration, validation, and testing. The candidate we are looking for is someone with a strong background in service management best practices, with a strong product mindset and stakeholder management skills.

    If you are passionate about building a strong service management office, we offer you the opportunity to do so in a forward-thinking and fast-paced technology environment.

    The Critical Tasks You Will Perform:

    • Lead a team that oversees our internal service management platform to enable highly positive user and Grabber experience
    • Lead a team of service management practitioners in defining, implementing, and managing service management processes
    • Lead post-mortem of high-impact incidents and work with service/business owners to formulate action plans
    • Be the advocate for good service management practice and improve process awareness and adherence
    • Work closely with leadership teams, technical teams, operations teams, and project teams to align best practices
    • Accountable for service metrics reporting and continuous service improvement on service quality and efficiency

    What Skills You Will Need

    • At least 15 years of experience in the IT service management domain and/or management of ITSM platforms (e.g., FreshService, ServiceNow) in multinational environments
    • Experience in implementing and improving service management practices that have a real, positive impact on IT services
    • Good hands-on knowledge of managing service management platforms
    • Proven track record of leading service management practitioners; coaching and growing the team in skills and capabilities
    • Experience in vendor management, commercial negotiations, procurement, and budget management

    The Nice-to-Haves:

    • Experience in business process automation
    • ITIL Expert (v3) / Managing Professional (v4) certified

    Life at Grab

    We care about your well-being at Grab. Here are some of the global benefits we offer:

    • Term Life Insurance and comprehensive Medical Insurance
    • With GrabFlex, create a benefits package that suits your needs and aspirations
    • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
    • Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges
    • FlexWork arrangements such as differentiated hours to balance personal commitments and life's demands

    What We Stand For At Grab

    We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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Senior Manager, Service Management Office

Petaling Jaya, Selangor GrabTaxi Holdings Pte. Ltd.

Posted 11 days ago

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Job Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the team:

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

This role will be base in Malaysia and onsite.

Get to know the Role:

Reporting to the Head of Business Integration & Innovation, this role will lead the overall service management practice for GTS and manage Grab’s internal service management platform. The service management practice includes coverage for service, incident, problem, change, release, configuration, validation and testing. The candidate we are looking for is someone with a strong background in service management best practices with a strong product mindset and stakeholder management skills.

If you are passionate about building a strong service management office, we offer you the opportunity to do so in a forward-thinking and fast-pace technology environment.

The Critical Tasks You Will Perform:

  • Lead a team that oversees our internal service management platform to enable highly positive user and Grabber experience
  • Lead a team of service management practitioners in defining, implementing, and managing service management processes
  • Lead post mortem of high impact incidents and work with service/business owners to formulate action plan
  • Be the advocate for good service management practice and improve process awareness and adherence
  • Work closely with leadership teams, technical teams, operations teams and project teams to align best practices
  • Accountable for service metrics reporting and continuous service improvement on service quality and efficiency

What Skills You Will Need

  • At least15years experience in IT service management domain and/or management of ITSM platforms (e.g. FreshService, ServiceNow) in a multinational environments
  • Experienced in implementing and improving service management practices that have real, positive impact on improving IT services
  • Good hands-on knowledge of managing service management platforms
  • Proven track record of leading service management practitioners; coaching and growing the team in skills and capabilities
  • Strong senior stakeholder management skills
  • Experience in vendor management, commercial negotiations, procurement, and budget management

The Nice-to-Haves:

  • Experience in business process automation
  • COBIT 5 Foundation certified
  • ITIL Expert (v3) / Managing Professional (v4) certified
  • IT service desk experience
  • Lean/Six Sigma certified

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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Project Manager, Portfolio Management Office

Kuala Lumpur, Kuala Lumpur U Mobile

Posted 17 days ago

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Job Description

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities

Summary

We are seeking an experienced and results-driven Project Manager to oversee and lead various projects within our organization. The ideal candidate will be responsible for planning, executing, and closing projects, ensuring that they are completed on time, within budget, and meet quality standards. The Project Manager will work closely with cross-functional teams, business users and other key stakeholders to deliver successful project outcomes and ensure that benefits of the projects are realized. Supporting PMO HOD in overall management of IT change initiatives in UM.

Key Responsibilities

Project Delivery

  • Manage end-to-end project management including but not limited to defining scope, developing project plan and monitoring and controlling to ensure adherence
  • Organize and lead cross-functional teams, delegate tasks and responsibilities to appropriate personnel. Motivate and supervise project team members and influence them to take positive steps and accountability for their assigned works
  • Establish governance mechanism and drive the overall governance of the project to manage scope and control change
  • Identify and mitigate project risks and drive issue resolution to ensure successful project delivery
  • Work with Quality Assurance and Business users to ensure that project deliverables adhere to agreed quality
  • Create project audit trail by document all key decision and changes to project plan
  • Document lessons learnt and share best practices; update processes where necessary in line with lesson learnt and best practices
  • Complete transition of project to operations teams and project closure
  • Support business in reviewing project outcomes and benefits
  • Manage and optimize project budget, ensuring all expenditure is in line with agreed budget

Stakeholders Management

  • Establish and maintain relationship with internal stakeholders (UM leadership, business team, ISD GTM teams, PMO team etc.) and external vendors (3PP) to deliver solutions meeting customers’ needs
  • Onboard and engage key stakeholders (internal and external) required for project execution and define and agree on expectations from each stakeholder
  • Proactively engage with stakeholders to avert/resolve potential issues and risks

Stakeholder Communication and Reporting

  • Serve as the primary point of contact for all project-related communication with stakeholders.
  • Provide regular project status updates to stakeholders, including progress reports, risks and any issues that may arise to key stakeholders and senior management.
  • Facilitate effective communication within the project team and across departments.
  • Develop standard periodic reports and dashboards at project and program level for various stakeholders (e.g: Leadership level, CIO level, GTM level etc.)
  • Leverage technology to automate reports and dashboard that can streamline communication, improve transparency, facilitate swift decision making, proactive risk and issue resolution
  • Support the PMO HoD in creating a portfolio view of all ISD change initiatives (projects and change requests; completed, ongoing and planned) with clear health status, achievements, and challenges

Strategic Portfolio Management

  • Ensure that all change initiatives in ISD pipeline are aligned to UM and ISD’s strategic objective and have clearly defined benefits
  • Support the PMO HoD in facilitating demand planning process for all change initiatives (projects and change requests) to eliminate redundancies, identify synergies, prioritize execution and streamline resource utilization
  • Support the PMO HoD in facilitating release management process to provide visibility of all planned changes to system and ensure smooth transition to operations

Ways of working – Project Management Best Practices and Compliance

  • Ensure projects are executed compliance with UM and ISD’s processes and polices.
  • Leverage UM and ISDs tools and template to ensure standardized ways of working across projects
  • Use lessons learned and best practices to recommend enhancements to processes, tools, and templates

About You

Job Requirements

  • Bachelor’s degree in Computer Science/ IT/ Engineering / Telecommunication or equivalent
  • A master’s degree or any Project Management certification (e.g. PMP, Prince) is a plus.
  • Minimum 5 years in similar position in Telecommunication, Information and Communications Technology (ICT) or relevant industry with at least 3 years’ experience in project management, with a proven track record of successfully managing projects from initiation to completion.
  • Experience in Telecommunication industry is preferred.
  • Skills:
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in project management software (e.g., MS Project, Asana, Jira).
  • Solid organizational skills, including multitasking and time management.
  • Strong problem-solving skills and attention to detail.

What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management and Information Technology
  • Industries Telecommunications

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Head of Project Management Office (GETB)

Kuala Lumpur, Kuala Lumpur Great Eastern Life

Posted 1 day ago

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Job Description

Job Description - Head of Project Management Office (GETB) (25000R8)

Head of Project Management Office (GETB) (Job Number: 25000R8 )

About the Job

The Head of PMO is reporting to the Chief Marketing Officer and is responsible for overseeing and delivering business critical projects.This role will manage cross-functional teams, coordinate with key stakeholders, and ensure projects are executed effectively, on time, and in alignment with business goals. Key responsibilities include:

  • Manage end-to-end execution and monitoring of new product launches, including system readiness, business analysis, testing coordination, training, SOP preparation, and communication.
  • Manage and track post-launch Day 2 product activities, and including products legacy issues
  • Work with business analysts, testers and cross functional teams for smooth project rollouts
  • Manage project prioritization, resources allocation and risk mitigation strategies.
  • Drive system enhancements to meet regulatory and business requirements
  • Manage and ensure data governance processes are implemented effectively
  • Oversee systems implementation/ enhancement initiatives and updates for MHIT/ medical repricing processes
  • Lead and support company-wide projects such as Sales CRM, LPPSA, Actuarial Prophet, e-invoicing, eWorkflow, Banca-to-Rome
  • Coordinate Group-wide project for initiatives like project horizon, great planner ensuring alignment and timely delivery
  • Report regularly to senior leadership on project status, risks and outcomes.
  • Build project management capability and support business units through coaching and advisory
  • Handle ad-hoc and special projects, as assigned

We are looking for people who
  • Bachelor's degree in business, project management, information systems, or equivalent
  • Minimum 5 years of experience in project management roles, preferably within financial services, insurance and/or healthcare industries
  • Experienced in managing regulatory and system implementation projects
  • Strong knowledge of project management methodologies (agile or waterfall)
  • Proven ability to manage multiple complex projects simultaneously
  • Strong stakeholder management and communication skills
  • Excellent problem-solving skills and analytical abilities
  • Strong attention to detail and organizational skills
  • Ability to navigate cross-functional teams and corporate structures
  • Resilient, flexible and solutions-focused approach
How you succeed
  • Champion and embody our Core Values in everyday tasks and interactions.
  • Demonstrate high level of integrity and accountability.
  • Take initiative to drive improvements and embrace change.
  • Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
  • Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To All Recruitment Agencies Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

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