1,335 German Speaking jobs in Malaysia

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
As a **Quote to Contract (Q2C) Business Support Analyst** , you will be responsible to support end users globally with systems, information management, applications, and business process related questions and inquiries, and to provide the resolution of business process related support requests, e.g., tool handling, business logic, workflow issues, content availability and consistency issues, etc.
**_The Opportunity_**
+ **Responsible** for managing incidents, requests, and tasks by overseeing the end-to-end lifecycle of tickets while adhering to established global processes and procedures, ensuring that end users are well-informed about the progress of their tickets to effectively manage their expectations throughout the process
+ **Collaborate** with stakeholders such as business users, end-users, internal and external teams, and Business Process management teams
+ **Partner** with Service Owners, Product Owners, and other global resolver teams to provide the best and quickest fixes to minimize the impact on operations, end-users, and patients
+ **Conduct** day-to-day application and system monitoring and proactive issue identification and resolution
+ **Contribute** to process improvement, innovation, and involvement in the resolution of complex technical issues, providing feedback to Operations/Product Agile teams, and serving as a point of contact for escalations
+ **Commit** to continuous self-learning and development, actively staying up-to-date with new services and technologies, and invest in enhancing technical expertise in specific areas as per evolving business needs
+ **Contribute** to creating, modifying, updating, and decommissioning knowledge articles, standard operating procedures, and any other internal documentation; organize and conduct training or knowledge transfer within the organization for the related services/processes; and meet individual and team KPIs and metrics to ensure a seamless customer experience and act upon feedback provided related to improvement needs
**_Who you are_**
+ University or College education, desirable in Business, Business Informatics, Engineering, or comparable education
+ 1-2 years' experience in customer service-related roles; strong communication skills in English (written and spoken) are essential; fluency in German required; additional foreign language skills are an asset
+ Ability to work autonomously and comfortable working in a virtual team environment
+ ITIL Service Management knowledge and/or experience in ITSM systems such as ServiceNow is strongly preferred
+ Strong communication skills and the ability to manage and resolve customer inquiries effectively
**_In exchange we provide you with_**
+ Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
+ Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (2 office days/week on average, and we provide fully remote working conditions within Hungary). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
+ A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. That's what makes us Roche.
_Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process:_ we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

Overview

Quote to Contract Business Support Analyst - German Speaking Join to apply for the Quote to Contract Business Support Analyst - German Speaking role at Roche At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position

As a

Quote to Contract (Q2C) Business Support Analyst , you will be responsible to support end users globally with systems, information management, applications, and business process related questions and inquiries, and to provide the resolution of business process related support requests, e.g., tool handling, business logic, workflow issues, content availability and consistency issues, etc. The Opportunity

1 Responsible for managing incidents, requests, and tasks by overseeing the end-to-end lifecycle of tickets while adhering to established global processes and procedures, ensuring that end users are well-informed about the progress of their tickets to effectively manage their expectations throughout the process Collaborate with stakeholders such as business users, end-users, internal and external teams, and Business Process management teams Partner with Service Owners, Product Owners, and other global resolver teams to provide the best and quickest fixes to minimize the impact on operations, end-users, and patients Conduct day-to-day application and system monitoring and proactive issue identification and resolution Contribute to process improvement, innovation, and involvement in the resolution of complex technical issues, providing feedback to Operations/Product Agile teams, and serving as a point of contact for escalations Commit to continuous self-learning and development, actively staying up-to-date with new services and technologies, and invest in enhancing technical expertise in specific areas as per evolving business needs Contribute to creating, modifying, updating, and decommissioning knowledge articles, standard operating procedures, and any other internal documentation; organize and conduct training or knowledge transfer within the organization for the related services/processes; and meet individual and team KPIs and metrics to ensure a seamless customer experience and act upon feedback provided related to improvement needs Who You Are

University or College education, desirable in Business, Business Informatics, Engineering, or comparable education 1-2 years' experience in customer service-related roles; strong communication skills in English (written and spoken) are essential; fluency in German required; additional foreign language skills are an asset Ability to work autonomously and comfortable working in a virtual team environment ITIL Service Management knowledge and/or experience in ITSM systems such as ServiceNow is strongly preferred Strong communication skills and the ability to manage and resolve customer inquiries effectively In exchange we provide you with

Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career. Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (2 office days/week on average, and we provide fully remote working conditions within Hungary). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. That’s what makes us Roche. Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process:

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. Seniority level

Entry level Employment type

Full-time Job function

Information Technology Industries

Pharmaceutical Manufacturing Biotechnology Research Medical Equipment Manufacturing Referrals increase your chances of interviewing at Roche by 2x

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Overview

Join to apply for the Call Center role at Xtend Services Sdn. Bhd. .

Qualifications

• Working experience is not necessary as training will be provided
• Overtime and shift allowances
• Annual leave 14 days per annum
• Shift allowance and overtime

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Technology, Information and Internet

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Overview Join to apply for the

Call Center

role at

Xtend Services Sdn. Bhd. .

Qualifications

Working experience is not necessary as training will be provided

Overtime and shift allowances

Annual leave 14 days per annum

Shift allowance and overtime

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Technology, Information and Internet

#J-18808-Ljbffr

Overview

Customer Service Representative - German Speaking (Working hours: Mon to Fri 3pm to 12 midnight)

The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business. This position reports to the Customer Service Supervisor and is part of the Customer Service Team located in Petaling Jaya, Malaysia.

Responsibilities

• Manage customer orders from order entry to product delivery to attain customer satisfaction
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

Qualifications

• Computer literacy and foundational Microsoft Office skills
• Clear verbal and written communication skills, organizational skills, ability to prioritize, and customer-centric mindset
• Language skills (German) and time zone hours (MYT: 3pm-12am/4pm-1am)

Preferred (Nice-to-have) Experience

• ERP knowledge with SAP preferred
• Professional diploma/degree, or equivalent years of experience

Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Biotechnology

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. For more information, visit

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Customer Service Representative - German Speaking - EMEA Working Hours

Join to apply for the Customer Service Representative - German Speaking - EMEA Working Hours role at Pall Corporation

Customer Service Representative - German Speaking - EMEA Working Hours

2 hours ago Be among the first 25 applicants

Join to apply for the Customer Service Representative - German Speaking - EMEA Working Hours role at Pall Corporation

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

Learn about the Danaher Business System which makes everything possible.

The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.

This position reports to the Customer Service Supervisor and is part of the Customer Service Team located in Petaling Jaya, Malaysia.

In this role, you will have the opportunity to:

• Manage customer orders from order entry to product delivery to attain customer satisfaction
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations
  
  

The essential requirements of the job include:

• Computer literacy and foundational Microsoft Office skills
• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
• Language skills (German) and time zone hours (MYT: 3pm-12am/4pm-1am)
  
  

It would be a plus if you also possess previous experience in:

• ERP knowledge with SAP preferred
• Professional diploma/degree, or equivalent years of experience
  
  

Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Other

Referrals increase your chances of interviewing at Pall Corporation by 2x

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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business Syste m ( which makes everything possible.
The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.
This position reports to the Customer Service Supervisor and is part of the Customer Service Team located in Petaling Jaya, Malaysia.
In this role, you will have the opportunity to:
+ Manage customer orders from order entry to product delivery to attain customer satisfaction
+ Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
+ Gain and apply foundational knowledge of compliance and commercial operations
The essential requirements of the job include:
+ Computer literacy and foundational Microsoft Office skills
+ Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
+ Language skills (German) and time zone hours (MYT: 3pm-12am/4pm-1am)
It would be a plus if you also possess previous experience in:
+ ERP knowledge with SAP preferred
+ Professional diploma/degree, or equivalent years of experience
Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
#LI-VH1 #Onsite
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .

Overview

Direct message the job poster from MediExpress (Malaysia) Sdn Bhd

Offer: Basic Salary: RM2200 + OT + Allowances. Allowance range from RM660 - RM1000. Fresh Graduates Encouraged to Apply. Contract 6 Months (renewable/permanent) based on performances. Able to start IMMEDIATELY!

Responsibilities

• Handle customer inquiries/requests promptly and professionally via calls, email, and WhatsApp
• Update and maintain customer interactions in the CRM system
• Meet service targets (SLA) for call answering and productivity
• Resolve customer complaints tactfully and escalate to Team Leader when required
• Share customer feedback with Team Leader for service improvement
• Follow up on tasks assigned by Team Leader (e.g., follow up calls, follow up cases, etc)
• Maintain good working relationships with team members and business partners

Qualifications

• With/without experience – training will be provided
• Basic skills in Word, Excel, PPT, WPS (training will be provided)
• Good communication, team coordination, and willingness to learn
• Cheerful personality, positive attitude, and good understanding of operations (TPA/Insurance) will be an added advantage

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Industries: Hospitals and Health Care

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Overview

Direct message the job poster from MediExpress (Malaysia) Sdn Bhd Offer: Basic Salary: RM2200 + OT + Allowances. Allowance range from RM660 - RM1000. Fresh Graduates Encouraged to Apply. Contract 6 Months (renewable/permanent) based on performances. Able to start IMMEDIATELY! Responsibilities

Handle customer inquiries/requests promptly and professionally via calls, email, and WhatsApp Update and maintain customer interactions in the CRM system Meet service targets (SLA) for call answering and productivity Resolve customer complaints tactfully and escalate to Team Leader when required Share customer feedback with Team Leader for service improvement Follow up on tasks assigned by Team Leader (e.g., follow up calls, follow up cases, etc) Maintain good working relationships with team members and business partners Qualifications

With/without experience – training will be provided Basic skills in Word, Excel, PPT, WPS (training will be provided) Good communication, team coordination, and willingness to learn Cheerful personality, positive attitude, and good understanding of operations (TPA/Insurance) will be an added advantage Employment details

Seniority level: Entry level Employment type: Full-time Industries: Hospitals and Health Care

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