3,130 German Speaking jobs in Malaysia
Business Development Manager cumn German Speaking Guide
Posted today
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Job Description – Business Development Manager cum German Speaking Guide for Telang Usan Travel & Tours):
- Develop and manage sales for German-speaking inbound tours
- Act as guide and interpreter for German-speaking guests
- Coordinate tour logistics and operations, focusing on eco-tourism projects
- Build partnerships with local communities and tourism stakeholders
- Promote and expand inbound travel services in the German-speaking market
Job requirements:
- Minimum 5 years' experience in an inbound travel agency
- Fluent in German and English (speaking, reading, writing)
- Proven experience as a tour guide and interpreter for German-speaking guests
- Strong knowledge of eco-tourism and community-based tourism
- Excellent coordination, communication, and sales skills
Quote to Contract Business Support Analyst - German Speaking
Posted 17 days ago
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**The Position**
As a **Quote to Contract (Q2C) Business Support Analyst** , you will be responsible to support end users globally with systems, information management, applications, and business process related questions and inquiries, and to provide the resolution of business process related support requests, e.g., tool handling, business logic, workflow issues, content availability and consistency issues, etc.
**_The Opportunity_**
+ **Responsible** for managing incidents, requests, and tasks by overseeing the end-to-end lifecycle of tickets while adhering to established global processes and procedures, ensuring that end users are well-informed about the progress of their tickets to effectively manage their expectations throughout the process
+ **Collaborate** with stakeholders such as business users, end-users, internal and external teams, and Business Process management teams
+ **Partner** with Service Owners, Product Owners, and other global resolver teams to provide the best and quickest fixes to minimize the impact on operations, end-users, and patients
+ **Conduct** day-to-day application and system monitoring and proactive issue identification and resolution
+ **Contribute** to process improvement, innovation, and involvement in the resolution of complex technical issues, providing feedback to Operations/Product Agile teams, and serving as a point of contact for escalations
+ **Commit** to continuous self-learning and development, actively staying up-to-date with new services and technologies, and invest in enhancing technical expertise in specific areas as per evolving business needs
+ **Contribute** to creating, modifying, updating, and decommissioning knowledge articles, standard operating procedures, and any other internal documentation; organize and conduct training or knowledge transfer within the organization for the related services/processes; and meet individual and team KPIs and metrics to ensure a seamless customer experience and act upon feedback provided related to improvement needs
**_Who you are_**
+ University or College education, desirable in Business, Business Informatics, Engineering, or comparable education
+ 1-2 years' experience in customer service-related roles; strong communication skills in English (written and spoken) are essential; fluency in German required; additional foreign language skills are an asset
+ Ability to work autonomously and comfortable working in a virtual team environment
+ ITIL Service Management knowledge and/or experience in ITSM systems such as ServiceNow is strongly preferred
+ Strong communication skills and the ability to manage and resolve customer inquiries effectively
**_In exchange we provide you with_**
+ Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
+ Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (2 office days/week on average, and we provide fully remote working conditions within Hungary). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
+ A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. That's what makes us Roche.
_Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process:_ we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
Call Center
Posted 5 days ago
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Join to apply for the Call Center role at Xtend Services Sdn. Bhd. .
Qualifications- Working experience is not necessary as training will be provided
- Overtime and shift allowances
- Annual leave 14 days per annum
- Shift allowance and overtime
- Associate
- Full-time
- Customer Service
- Technology, Information and Internet
Call Center
Posted today
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Location : Plaza Sentral
Job Scope:
- Handle inquiries via inbound calls,live chat and emails.
- Provide effective solutions for customer issues.
Job Requirements:
- Candidate must Minimum Diploma/ STPM & above.
- Fluency in English and Mandarin
- Preferable Call Center/BPO working experience.
- Not Job Hopper (not jumpy, stay in same company for more than 1 year half - 2 years)
- This is not face to face customer care, this is by call.
Interested parties can contact us HR AMIRUL)
Job Type: Full-time
Pay: RM2, RM4,000.00 per month
Benefits:
- Professional development
Application Question(s):
- Do you handle inbound call?
Education:
- Malaysian Special Skills Certificate (Required)
Experience:
- Customer service: 2 years (Required)
Language:
- Mandarin (Required)
Work Location: In person
Call center
Posted today
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Why Choose Us?
无需经验 – 提供完整带薪培训,适合应届毕业生或转行人士
100% 居家办公
与国际客户合作,积累海外招聘与跨文化沟通经验
丰厚福利 – 绩效奖金
About the Company:
As a global leader in talent and customer management, we partner with top brands in 10+ countries.
Our focus is on delivering personalized services through effective communication and accurate data collection, while fostering an environment where employees can develop their skills and careers.
主要职责 :
通过电话联系美国候选人,进行初步沟通
确认候选人的背景、技能和求职意愿
在系统中录入、更新候选人信息,确保数据完整、准确
与团队紧密合作,确保工作衔接不断线
Requirements:
Language Proficiency: Fluent English (American English required) and Mandarin
Strong communication and listening skills, excellent phone etiquette
薪资与发展
- 基本工资 + 绩效奖金
- 提供带薪培训和长期成长机会
Call Center
Posted 5 days ago
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Job Description
Call Center
role at
Xtend Services Sdn. Bhd. .
Qualifications
Working experience is not necessary as training will be provided
Overtime and shift allowances
Annual leave 14 days per annum
Shift allowance and overtime
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Technology, Information and Internet
#J-18808-Ljbffr
call center executive
Posted today
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We're Hiring: Call Centre Executive (Grab Singapore Market)
Location: Iskandar Puteri, Johor
Salary: RM2,000 – RM2,500
Working Hours: Regular office hours (no rotational shift)
Working Days: 5 days per week
Job Scope:
- Handle inbound and outbound calls regarding customer inquiries, complaints, feedback, and issues related to Grab Singapore services.
- Provide professional and efficient customer support.
- Communicate clearly and effectively in English (speaking & understanding required).
Requirements:
- Minimum SPM qualification
- Good communication skills in English (fluent speaking & understanding)
- Able to start work in September
- Willing to work 5 days a week (regular hours)
- Positive attitude and strong customer service mindset
Training provided – fresh graduates are encouraged to apply
To apply, kindly send your resume to Sue)
Job Type: Full-time
Pay: RM2, RM2,500.00 per month
Work Location: In person
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Call Center Agent
Posted today
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Position Overview:
As a Junior Banking Customer Service Representative, you will serve as the first point of contact for our valued customers. Your role is to deliver exceptional service, address inquiries, resolve issues, and promote our
banking products
and services with professionalism and care.
Key Responsibilities:
- Provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking-related inquiries.
- Stay up to date on banking products and services to guide customers toward solutions that align with their financial goals.
- Resolve customer issues promptly and effectively to ensure satisfaction and long-term retention.
- Accurately document customer interactions and transactions while maintaining strict confidentiality and data security.
- Adhere to all banking regulations and internal policies to uphold the integrity and security of customer accounts.
- Collaborate with team members to meet customer service targets and deliver seamless support
.
Qualifications:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced, customer-focused environment
- Familiarity with banking products and services is a plus
- Prior experience in customer service or call center roles preferred
Call Center Officer
Posted today
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Roles and responsibilities
- Managing large amounts of inbound and outbound calls in a timely manner
- Attend to medical related calls, issuance of GLs
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Able to handle customer services and operational tasks at the same time
Requirements
- Previous experience in medical/insurance customer support role (optional)
- Strong phone and verbal communication skills along with active listening
- Able to work shifts including PH
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Job Types: Full-time, Permanent
Work Location: In person
Call Center Agent
Posted today
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Job Description
Responsibilities:
- Conduct cold calls and deliver scripted presentations to potential customers regarding the company's products or services.
- Invite customers to tour our screening center and receive a complimentary health check.
- Follow up with previous customers to identify and pursue potential sales opportunities.
- Handle complaints or concerns promptly and professionally to maintain the company's reputation.
- Complete customer surveys to gather valuable information about potential clients.
Requirements:
- Must possess at least an SPM education or equivalent, but not compulsory.
- Age between 21 to 70 years old; Retirees are welcome to apply.
- Good telephone conversation skill, preferably entry-level candidates specializing in Sales – Tele-sales/Telemarketing or equivalent.
- Required languages: English, Bahasa Malaysia, and preferably Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
- At least 1 year of experience in a related field is required.
- Able to start work immediately.
- Working hours are Monday to Friday (9am to 6pm) and Saturday (9am to 2pm).
The basic salary ranges from RM1,700 to RM2,500 depending on experience (excluding commission, which may bring up to a total of RM3,500 to RM5,000).
Please call or WhatsApp Ms. Evelyn at for an immediate interview appointment.
Job Type: Full-time
Pay: RM1, RM2,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Language:
- Mandarin (Required)
- Bahasa (Required)
Work Location: In person