758 Gas Station Attendant jobs in Malaysia

Service Attendant

Kuala Lumpur, Kuala Lumpur Mandarin Oriental

Posted 11 days ago

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Job Description

Join to apply for the Service Attendant role at Mandarin Oriental

3 days ago Be among the first 25 applicants

Join to apply for the Service Attendant role at Mandarin Oriental

SERVICE ATTENDANT

Mandarin Oriental, Kuala Lumpur is looking for a Service Attendant to join our Fitness & Wellness team.

SERVICE ATTENDANT

Mandarin Oriental, Kuala Lumpur is looking for a Service Attendant to join our Fitness & Wellness team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

About The Job

Based at the Mandarin Oriental, Kuala Lumpur / within the Fitness & Wellness Department in Kuala Lumpur, the Service Attendant need to ensure that a high standard of service is maintained throughout the Spa. The Service Attendant reports to the Director of Spa & Wellness.

As Service Attendant, you will be responsible for the following duties:

  • Responsible for the maintaining the cleanliness of the entire Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness center, spa suites and pool.
  • Ensure lockers are stocked with clean linen at all times and remove soiled linen.
  • Maintain inventory of supplies for the operations of the spa.
  • Assist with cleaning of pool area outside of operating hours and ensure all standards are maintained throughout the day.

As Service Attendant, We Expect From You

  • Minimum SPM qualification, preferably with credits in English.
  • Having Spa Management or related qualifications is an added advantage.
  • 2 years working experience in hospitality or tourism related industry.
  • Have basic knowledge on technical aptitude and Spa operation.
  • Independent and able to work with minimum supervision.

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • EPF (Employees Provident Fund) contributions (higher than the norm)
  • SOCSO (Social Security Organisation) & EIS (Employment Insurance System)
  • Public holiday entitlement based on Malaysian calendar
  • Exceptional rest area & colleagues engagement activities.

We’re Fans. Are you?

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Hospitality

Referrals increase your chances of interviewing at Mandarin Oriental by 2x

Get notified about new Customer Service Attendant jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

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Service Attendant

Kuala Lumpur, Kuala Lumpur Marriott

Posted 4 days ago

Job Viewed

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Job Description

**Additional Information**
**Job Number** 25135756
**Job Category** Food and Beverage & Culinary
**Location** Courtyard Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia, 58200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY - F&B and Event Service Expert**
Our jobs aren't just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests' experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Service Attendant - Laundry

Kuala Lumpur, Kuala Lumpur Mandarin Oriental

Posted 11 days ago

Job Viewed

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Job Description

Join to apply for the Service Attendant - Laundry role at Mandarin Oriental

3 days ago Be among the first 25 applicants

Join to apply for the Service Attendant - Laundry role at Mandarin Oriental

SERVICE ATTENDANT-LAUNDRY

Mandarin Oriental, Kuala Lumpur is looking for a Service Attendant-Laundry to join our Housekeeping team.

SERVICE ATTENDANT-LAUNDRY

Mandarin Oriental, Kuala Lumpur is looking for a Service Attendant-Laundry to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

About The Job

Based at the Mandarin Oriental, Kuala Lumpur / within the Housekeeping Department in Kuala Lumpur, the Service Attendant-Laundry are responsible for picking up and delivery of in-house guest laundry and collect and deliver outside guest laundry / dry cleaning. The Service Attendant-Laundry reports to the Director of Housekeeping / Assistant Laundry Manager.

As Service Attendant-Laundry, you will be responsible for the following duties:

  • Responsible for delivering all guest items punctually, accurately, professionally, and courteously.
  • Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number, and laundry pieces are listed.
  • Count and verify all items collected as per laundry price lists/laundry sheets signed by the guest and note down any discrepancies or damages on the same sheet.
  • Check all items for damage or stains and take appropriate action to rectify these issues.
  • Responsible for processing the guest’s clothing on the correct equipment/machines using the appropriate chemicals and temperature.

As Service Attendant-Laundry, We Expect From You

  • Minimum SPM qualification, preferably with credits in English.
  • Minimum 1 year working experience in hospitality or tourism related industry
  • Independent and able to work with minimum supervision

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • EPF (Employees Provident Fund) contributions (higher than the norm)
  • SOCSO (Social Security Organisation) & EIS (Employment Insurance System)
  • Public holiday entitlement based on Malaysian calendar
  • Exceptional rest area & colleagues engagement activities.

We’re Fans. Are you?

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Hospitality

Referrals increase your chances of interviewing at Mandarin Oriental by 2x

Get notified about new Customer Service Attendant jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Customer Service (Live Chat) - 12 months (3rd Party Contract), Scommerce (Bukit Raja)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Customer Service Part Time KL East Mall (In Store)

Kepong, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Customer Service (Call Centre & Cross-selling)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,500.00-MYR4,500.00 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Customer Service Associate - Roadside Assistance (ARSA) Shift - Contract

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,300.00 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR4,500.00 1 month ago

Petaling Jaya, Selangor, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Associate, Customer Service (1-year contract)

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,500.00 4 days ago

Petaling Jaya, Selangor, Malaysia MYR2,000.00-MYR3,300.00 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

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Food & Beverage Service Attendant

Marriott

Posted 5 days ago

Job Viewed

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Job Description

**Additional Information**
**Job Number** 25116040
**Job Category** Food and Beverage & Culinary
**Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia, 81930VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

F&B Service Expert - Attendant

Kuala Lumpur, Kuala Lumpur Marriott

Posted 5 days ago

Job Viewed

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Job Description

**Additional Information** (Malaysian Only)
**Job Number** 25124000
**Job Category** Food and Beverage & Culinary
**Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50450VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they're stopping by for a few days or settling in for a few weeks, time away from home shouldn't mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you're an active optimist who doesn't second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Customer Service

Shah Alam, Selangor Mega Flour Sdn Bhd

Posted 1 day ago

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Job Description

This job involves assisting customers by handling complaints, processing orders, and supporting promotional activities. It is suitable for fresh graduates, offering an entry point into the workforce.

  • Ensure the availability of sales-related equipment and materials.
  • Respond to customer complaints and provide after-sales support as needed.
  • Store and manage financial and non-financial data electronically and generate reports.
  • Process all orders accurately and promptly.
  • Inform clients of any delays or issues.
  • Monitor team progress, identify shortcomings, and suggest improvements.
  • Assist in organizing promotional materials and events.
  • Ensure compliance with laws and company policies.
  • Record customer complaints, coordinate with logistics and purchasing to address feedback.
  • Prepare Halal Certificates for customers.
  • File important documents and communicate relevant information.
  • Prepare annual reports.
  • Perform any additional tasks as required.
Job Requirements

1. Minimum Diploma or Bachelor’s Degree in Business Administration, Communications, Marketing, Hospitality, or related fields.

2. Training or certification in Customer Service / Call Center / CRM systems is advantageous.

3. 1-2 years of experience in customer service, relations, or related roles.

4. Strong problem-solving and conflict-resolution skills .

5. Proficiency in Microsoft Office and experience with CRM or customer support platforms .

6. Team player with the ability to collaborate across departments.

7. Attention to detail and high accuracy in handling customer records.

8. Fresh graduates with strong communication skills and internship experience in customer-facing roles are encouraged to apply.

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Customer Service

Kuala Lumpur, Kuala Lumpur Hirehub Management Sdn. Bhd.

Posted 6 days ago

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Job Description

This company is an aesthetic clinic licensed under the Ministry of Health Malaysia (Kementerian Kesihatan Malaysia, KKM). As a rapidly growing and developing organization, they have ambitious plans to expand their presence across Malaysia. Leveraging advanced technology, the clinic offers high-end services to its customers. This newly established clinic is located in Bangsar, Kuala Lumpur.

Job Responsibilities:

  • Provide excellent customer service to clients in person, over the phone, and via email.
  • Schedule appointments and consultations, ensuring accuracy and efficiency.
  • Greet clients upon arrival and ensure they feel welcome and comfortable.
  • Assist clients with product selection, providing information on features, benefits, and usage.
  • Process transactions accurately and efficiently, including cash, credit card, and electronic payments.
  • Maintain cleanliness and organization of the reception and waiting areas.
  • Answer inquiries and address concerns promptly and professionally.
  • Assist with administrative tasks such as filing, data entry, and inventory management.
  • Collaborate with other team members to ensure a smooth and seamless customer experience.
  • Promote and upsell additional products and services to clients as appropriate.

Job Requirements:

  • High school diploma or equivalent; additional education or training in customer service is a plus.
  • Proven experience in a customer service role, preferably in the aesthetic industry.
  • Excellent communication and interpersonal skills, with a friendly and professional demeanor.
  • Strong organizational and multitasking abilities, with keen attention to detail.
  • Ability to work effectively in a fast-paced environment and remain calm under pressure.
  • Proficiency in computer skills, including MS Office and appointment scheduling software.
  • Knowledge of aesthetic treatments, products, and procedures is desirable.
  • Willingness to learn and adapt to new technologies and procedures.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Commission and discounts for in-house aesthetic services
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Customer Service

Kuching, Sarawak DGSOL MARKETING

Posted 6 days ago

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Job Description

About the role

We are seeking an exceptional Customer Service Representative to join our dynamic team at DGSOL MARKETING'. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their needs are met in a timely and professional manner. This full-time role is based in Kuching Sarawak.

What you'll be doing

  • Responding to customer inquiries and requests via phone, email, and other communication channels
  • Providing accurate and detailed information to customers about our products and services
  • Resolving customer issues and complaints in a courteous and efficient manner
  • Maintaining detailed records of customer interactions and following up on outstanding issues
  • Identifying opportunities to improve customer satisfaction and suggesting ways to enhance our service offerings
  • Collaborating with cross-functional teams to ensure a seamless customer experience

What we're looking for

  • Excellent communication and interpersonal skills with a friendly and professional demeanor
  • Strong problem-solving and critical thinking abilities to effectively handle customer inquiries and complaints
  • Proficient in Mandarin is an advantage
  • Previous experience in a customer-facing role, preferably in a call centre or customer service environment
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • A genuine passion for providing exceptional customer service

Apply now to become our next Customer Service superstar!

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customer service

Inpat International Group of Companies

Posted 10 days ago

Job Viewed

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Job Description

Telemarketing:

1. Customer Research and Data Collection

  • Gather potential customer contact information through various channels (e.g., phone, online, CRM systems, etc.).
  • Ensure the accuracy and completeness of customer data and update it regularly.
  • Research market trends, competitors, and customer needs to support future sales strategies.

2. Outbound Calls and Follow-Up

  • Establish contact with potential customers via phone and introduce products/services.
  • Provide detailed information about products, pricing, and promotions according to customer needs.
  • Answer customer inquiries and effectively communicate the value of the product.
  • Follow up with potential customers based on feedback and maintain ongoing communication.

Admin:

-solve some PO & invoice for desiccant customer

工作地点:麻坡

工作时间:周一至周五(9am - 6pm)

职位类型:全职

我们正在寻找一位热情、有责任心的客户服务人员,成为我们与客户之间的纽带。如果你善于沟通、喜欢帮助别人,并希望在稳定有成长的环境中工作,这将是你的理想岗位!

岗位职责:

接听客户电话 / 处理线上咨询

解答客户疑问,跟进客户需求

协助处理订单、投诉与售后服务

与销售团队协调,确保客户满意度

我们希望你:

拥有良好的沟通技巧与服务态度

能够熟练操作电脑及基本文书处理

中英文沟通无碍,会方言者优先

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应征日期: 30/07/2025 (9am - 5pm)

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Customer Service

Shah Alam, Selangor Tech Harvest Capital

Posted 11 days ago

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Job Description

A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone.

Responsibilities and Accountabilities

  • Respond with speed to customer enquiries, and handle and resolve customer complaints.
  • Manage customer interactions on the company's social media platforms.
  • Provide training to customers when necessary.
  • Obtain and evaluate all relevant information to handle product and service enquiries.
  • Update and upkeep clients' profiles and databases.
  • Sort client data to track target customers and initiate a marketing approach to potential clients.
  • Explore efficient alternatives to improve Company's database system.
  • Identify and provide feedback from customers for continuous improvement
  • Provide a commercial approach to the customer with outstanding capability to present promotions and brand information that aims at conversions and brand turnover.
  • Escalate critical issues swiftly and accurately to your superior
  • Assist the company and management in other related areas when required or requested
  • Train and assist other members of the Customer Support Team when required or requested

What are the skills required?

  • Minimum (1) one year of similar experience in the field.
  • Flexible and quick learner, able to adapt to continuously evolving customer needs and product updates.
  • Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
  • Ability to effectively communicate, both written and verbally.


What are the benefits you are looking for?

  • Enjoy work-life balance (5 days a week)
  • Attractive remuneration and compensation package will be commensurate with experience and qualifications.
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