426 Functional Support jobs in Malaysia

Responsible to provide software support installed at various sites and maintain know how and knowledge of the WM, AM and SPOC. He shall ensure adherence to all the relevant instructions and standards of and will at all times act to improve the project benefit.

Key Responsibilities:

1. Provide support to Java-based system to customers at various sites
2. Handle and respond to customers’ difficulties and requests
3. Develop enhancements/change orders based on customer new requirements
4. Involved in new project implementation if required
5. Willing to perform 24/7 support to customer
6. Overtime is requiredwhen there are any support calls during non-working hours.
7. Willing to travelto China (e.g. Beijing, Hong Kong, Shanghai, etc.), Korea, Japan to support customers at site

Essential Skills:

1. Java Programming
2. J2EE / JEE / EJB / JSF
3. Oracle/MS SQL Database (added advantage)
4. Basic administration skills in servers (AIX/Windows)
5. Good interpersonal skills with customers and team members

Required Qualifications:

1. Minimum 1 – 2 years of pure Java related work experience and supporting customers at the same time.
2. Bachelor Degree from Computer Science/ IT related field
3. Mandarin speaker preferable due to work nature

Tagged as: j2ee / jee / ejb / jsf , java programming , oracle/ms sql database

Join to apply for the Executive - System Support role at GAMUDA

Join to apply for the Executive - System Support role at GAMUDA

Responsible of day-to-day business application support and coordinate with vendor on application troubleshooting. Manage and ensure system access accordance to authorization designated rights. Set-up, implementation, deployment, training and documentation of system usage to operation needs

Job description:

Job Summary

Responsible of day-to-day business application support and coordinate with vendor on application troubleshooting. Manage and ensure system access accordance to authorization designated rights. Set-up, implementation, deployment, training and documentation of system usage to operation needs

• Ensure the security and confidentiality of company database information, as well as customer data.
• Coordinate, implement, and deploy system application projects effectively.
• Support and maintain Gamuda Land's business applications to ensure optimal functionality.
• Verify and test application functionality against specification requirements before deployment to users.
• Liaise with vendors for program setup, installation, and configuration support.
• Perform database maintenance and housekeeping to ensure data integrity.
• Maintain accurate records of support and services provided to users and vendors.
• Document system operations and activities, including implementation reports.
• Confirm that applications meet all organizational requirements, policies, and standards.
• Plan and coordinate the implementation and deployment of system applications as needed.
• Translate business operations into functional specifications for system applications.
• Monitor and manage system configuration settings, ensuring security controls are in place and authorized.
• Collaborate with vendors or system providers for troubleshooting and consultations regarding application functionality.
• Fulfil any other duties assigned by management as necessary.
• To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
• Any other duties that will be assigned from time to time by the Management
  
  

• Degree in Business/Commerce, Management Information Services, Information Science,
• Information Technology, Software Engineering, Computer Science, Engineering or equivalent experience.
• Minimum 1 to 3 year working experience in relevant industry
  
  

• Experience in property development services and customer relationship management is an advantage.
• Demonstrated ability to identify key issues, gather relevant data for investigation, and develop practical recommendations.
• Ability to recognize potential risks and make timely recommendations for mitigation.
• Able to communicate with all levels, hardworking and initiative.
• Able to keep updated IT knowledge and applicable to work environment

• Seniority level Executive

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at GAMUDA by 2x

Get notified about new System Support Executive jobs in Petaling Jaya, Selangor, Malaysia .

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

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With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global borders and push boundaries across all dimensions of logistics . You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about Infrastructure System Monitoring. Our Tools Operations team is continuously expanding. No matter your level of Operations Support proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together

Your role as System Support Specialist:

• Provide day-to-day operations support and help investigate and resolve incidents related to the system monitoring tool.
• Configuration, implementation and troubleshooting of system monitoring policies.
• Perform maintenance, upgrades, and patching of supported monitoring tool.
• Work closely with various internal IT teams, not limited to Infrastructure Operations teams, Application Support teams, and Service Owners on managing, proposing and implementing system monitoring.
• Coordinate with external vendor for bugs, vulnerabilities and other issues related to the system monitoring tool.

Ready to embark on the journey? Here’s what we are looking for:
As a System Support Specialist , having Windows and Linux basic administration skills is essential. Very good knowledge of Shell/Perl scripting will also be an integral part of this role. Basic knowledge of OpenText Operations Bridge Manager , Splunk ITSI or any similar system monitoring tool is a huge advantage.

You are an IT technology aficionado, therefore ability to learn new technologies quickly and adapt to changing environments. You can work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

Your IT Future, Delivered

System Support Specialist (System Monitoring)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global borders and push boundaries across all dimensions of logistics . You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about Infrastructure System Monitoring. Our Tools Operations team is continuously expanding. No matter your level of Operations Support proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together

Your role as System Support Specialist:

• Provide day-to-day operations support and help investigate and resolve incidents related to the system monitoring tool.
• Configuration, implementation and troubleshooting of system monitoring policies.
• Perform maintenance, upgrades, and patching of supported monitoring tool.
• Work closely with various internal IT teams, not limited to Infrastructure Operations teams, Application Support teams, and Service Owners on managing, proposing and implementing system monitoring.
• Coordinate with external vendor for bugs, vulnerabilities and other issues related to the system monitoring tool.
  
  
  

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.
  
  
  

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global borders and push boundaries across all dimensions of logistics . You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about Infrastructure System Monitoring. Our Tools Operations team is continuously expanding. No matter your level of Operations Support proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together

Your role as System Support Specialist:

• Provide day-to-day operations support and help investigate and resolve incidents related to the system monitoring tool.
• Configuration, implementation and troubleshooting of system monitoring policies.
• Perform maintenance, upgrades, and patching of supported monitoring tool.
• Work closely with various internal IT teams, not limited to Infrastructure Operations teams, Application Support teams, and Service Owners on managing, proposing and implementing system monitoring.
• Coordinate with external vendor for bugs, vulnerabilities and other issues related to the system monitoring tool.

Ready to embark on the journey? Here’s what we are looking for:
As a System Support Specialist , having Windows and Linux basic administration skills is essential. Very good knowledge of Shell/Perl scripting will also be an integral part of this role. Basic knowledge of OpenText Operations Bridge Manager , Splunk ITSI or any similar system monitoring tool is a huge advantage.

You are an IT technology aficionado, therefore ability to learn new technologies quickly and adapt to changing environments. You can work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

Company Overview

Our client is a leading player in the dynamic and rapidly evolving E-commerce industry. They play a vital role in boosting user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. Currently, their data management team is handling data integration for more than 100 large FMCG companies throughout the Southeast Asia Region.

The New Roles:

• Responsible for Level 3 support and ensure tickets raised are handled within SLA.
• On weekly rotation for off-office hour support.
• Perform bug fixing for existing Cloud applications.
• Analyse and implement Change Requests (CR) raised by the BA team.
• Participate in penetration tests and perform fixes required.
• Perform unit testing and system integration testing.
• Maintain and support project post-implementation activities.

Requirements to succeed:

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Software engineer with at least 3 years of hands-on experience in Java EE platform and open source technologies.
• Good understanding of Object-Oriented programming concepts.
• Excellent knowledge in relational databases.
• Knowledge in Grails Framework, Spring Framework, JSON, XML, REST, SOAP, Web Services, and MongoDB would be an added advantage.

Rewards gained:

The opportunity to be part of a fast-growing group which is a leader in its field of industry and offers excellent career progression opportunities locally as well as globally. The group understands the importance of workplace values and culture where they strongly encourage employees to develop their strengths and recognize their achievements accordingly.

To Apply:

If you are interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to Due to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref: 20241007/080

Consultant: Hui Cheng Heng

Registration No: 201901037350 (1346680-W)

EA License No: JTKSM 949A