7,141 Front Desk Staff jobs in Malaysia

Responsibilities

• Manage Front Office Operations, including front-line cashier duties, handling administrative tasks related to bank reconciliation, and supporting the backend issuance of CODA receipts.
• Handle inbound calls professionally while delivering excellent customer service; manage administrative tasks related to inquiries received via the department's email or the company's WhatsApp channel.
• Proactively promote the company mobile app to non-app users to increase adoption and boost FPX transactions; promote insurance services and CRM offerings during inbound calls.
• Conduct telesales activities by cross-selling CED products, such as CRM and Insurance, to maximize business opportunities.

Requirements:

• Min Diploma or Degree in any field, with at least 1-3 years experience in front desk operation / customer service field
• Strong attention to detail and accuracy especially when handling cash and transaction.
• Willing to learn and a great team player
• Good communication in English and Bahasa Malaysia

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Experience:

• Cash handling: 1 year (Preferred)

Work Location: In person

Job Responsibility:

• Welcome the guests during arrival and greet them with professionalism
• Transport carefully the luggage of the guests to the room
• Look for the missing luggage and inform manager is any & inform about the luggage in dispute
• Explain to the guests about the program of their stay / and other information needed
• Be middle person for the follow-up of comments, complaints and interventions

Requirements:

• Willing to relocate to Club Med Cherating, Kuantan
• Candidate with similar background in hospitality or customer service will be an advantage
• Easy going personality and customer-oriented mindset
• At least Diploma in Hotel Management preferred
• Fluent in English & Chinese is a must
• Able to communicate in Korean/ Japanese/ and knowledge on other language is a plus

Benefits:

• Accommodation provided (in the resort)
• 3 Meals provided (what we serve the guest is what you will get)
• Opportunity to be transferred overseas

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The Club Med G.O. Experience -

Job Types: Full-time, Contract

Contract length: 6 months

Pay: RM2, RM3,300.00 per month

Application Question(s):

• Would you be open to relocating for this role?

Work Location: In person

A Front Desk Resort role involves welcoming guests, managing check-ins and check-outs, handling reservations, providing information about the resort and local attractions, and resolving guest issues. Key duties include processing payments, maintaining an organized and clean front desk area, and offering exceptional customer service to create a positive guest experience.

We are looking for a friendly, energetic, and professional Front Desk Receptionist to join our team. While relevant experience is a plus, we value character and personality above all, and are willing to provide on-the-job training to the right candidate. The ideal person is warm, approachable, and eager to create a positive experience for every guest.

As the first point of contact for members and guests, the Front Desk Associate plays a key role in delivering a warm and professional experience at WORQ. This role is responsible for front-desk operations, facility coordination, and ensuring the workspace remains welcoming and efficient. You will assist in day-to-day outlet operations, support community engagement efforts, and help maintain smooth building management. Your ability to anticipate needs, foster a strong sense of community, and handle operational tasks will directly contribute to the positive experience of our members.

i. Front-desk management and facility management

• Meet and greet potential and existing members when they walk into our space and assist them with any queries
• Assisting the Outlet Manager/Assistant Outlet Manager with inquiries (telephone & email)
• Ensure all visiting guests are in accordance with WORQ'S guest policy by ensuring that every guest is properly signed-in via iPad registration.
• Receive and notify members on documents/packages and distribute them accordingly.
• Monitor office supplies and place orders when necessary.
• To cover the front desk counter during WORQ operation hours and as needed at the Company's discretion
• Learn the names of members and guests to foster the sense of community WORQ is known for with the goal of establishing relationships.
• Anticipate member and guest needs before they arise using relevant information gathered about members to enhance and personalize their experience
• Keep the front desk organized and clean.
• Answer any inquiries from members and guests related to the policies and procedures, way-finding, community etiquette, etc

ii. Building Management and Operation

• Ensure that our event space is all prepped and assist with event logistics.
• Ensure all building-specific forms are up to date.

iii. Community Engagement and Events

• Register new members, guests and maintain the database of existing members.

• Be the Ambassador to tour our guests around our space-promoting a fun yet innovative space in Malaysia.

iv. Ad hoc tasks as and when assigned by superior

• Excellent command of spoken and written English
• Excellent customer service
• Basic computer skills (Google Suite)
• Enthusiastic about learning and working in a team
• Bubbly personality and love interacting with others

Join our team at AM Transit Inn and take your career to the next level

Qualifications:

Male (L)

Able to work with individuals and teams

Multi-tasking skills

Willing to work shifts, including midnight

Fluent in Bahasa Melayu and basic English

Proficient in computer usage, Microsoft Word, Excel, and hotel check-in systems

How to Apply:

Send your resume or CV to

Or contact us directly via WhatsApp:

Location: PT 41278, Padang Lemah, Kuala Nerus, Terengganu Darul Iman

Contact:

Be part of a dynamic team and a friendly work environment Apply now and don't miss this opportunity.

Job Type: Full-time

Pay: From RM1,700.00 per month

Benefits:

• Meal provided

Work Location: In person

If you thrive in a fast-paced environment, love interacting with people, and have a passion for creating a welcoming and engaging space, this role is for you.

We're looking for someone with a great personality, excellent communication skills, and a positive attitude—someone who enjoys problem-solving, is proactive and takes ownership of their work. If you have an entrepreneurial mindset and love working in a team-driven environment, we'd love to hear from you

As the first point of contact at WORQ, you'll be the face of our community—greeting members and guests, assisting with inquiries, and ensuring smooth front desk and facility operations. You'll also play a key role in building management, event coordination, and fostering a vibrant coworking culture.

Job Description:

• Meet and greet potential and existing members when they walk into our space and assist them with any queries.
• Assisting the Outlet Manager/Assistant Outlet Manager with inquiries (telephone & emails).
• Ensure all visiting guests are in accordance with WORQ'S guest policy by ensuring that every guest is properly signed-in via iPad registration.
• Receive and notify members on documents/packages and distribute them accordingly.
• Monitor office supplies and place orders when necessary.
• To cover the front desk counter during WORQ operation hours and as needed at the Company's discretion.
• Learn the names of members and guests to foster the sense of community WORQ is known for with the goal of establishing relationships.
• Anticipate member and guest needs before they arise using relevant information gathered about members to enhance and personalize their experience.
• Keep the front desk organized and clean.
• Answer any inquiries from members and guests related to the policies and procedures, way-finding, community etiquette, etc.

ii. Building Management and Operation:

• Ensure that our event space is all prepped and assist with event logistics.
• Ensure all building-specific forms are up to date.

iii. Community Engagement and Events:

• Register new members , guests and maintain the database of existing members.
• Be the Ambassador to tour our guests around our space-promoting a fun yet innovative space in Malaysia.

iv.  Ad hoc tasks as and when assigned by superior

• Excellent command of spoken and written English
• Excellent customer service
• Basic computer skills (Google Suite)
• Enthusiastic about learning and working in a team
• Bubbly personality and love interacting with others

Job Title: Front Desk Officer

Location: Melaka Tengah, Malaysia

Employment Type: Full-Time

Job Overview:

We are looking for a friendly, professional, and well-organized Front Desk Officer to manage reception duties at our office/property in Melaka Tengah. The Front Desk Officer will be the first point of contact for visitors, handling inquiries, managing calls, and ensuring smooth front office operations.

Key Responsibilities:

• Greet and welcome guests or clients in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls.
• Manage front desk operations, including visitor logbooks and appointment scheduling.
• Provide basic information about the company's services/facilities.
• Handle incoming and outgoing mail, parcels, and courier arrangements.
• Maintain cleanliness and organization of the reception area.
• Assist in administrative support tasks such as filing, data entry, and document preparation.
• Coordinate with other departments to ensure smooth daily operations.
• Address guest/customer inquiries and resolve issues promptly or escalate when necessary.

Requirements:

• Minimum SPM / Diploma in Business Administration, Hospitality, or related field.
• Prior experience in front desk, receptionist, or customer service role is an advantage.
• Good communication skills in English and Bahasa Malaysia (additional languages are a plus).
• Pleasant personality with strong interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Able to multitask and work under minimal supervision.
• Willing to be based in Melaka Tengah.

Job Type: Full-time

Pay: Up to RM2,000.00 per month

Work Location: In person

Job Description:

• Greeting and welcome guests and patients in a polite and friendly manner.
• Responsible for the cleanliness, smooth and efficient operation of the front office counter.
• Provide accurate information to guests and patients.
• Answer question and address complaints.
• Perform other duties as assigned from time to time.

Job Requirements:

• Candidate must possess at least SPM qualification.
• Good command of English and Bahasa Malaysia.
• Fresh Graduates are encouraged to apply.
• Good communication and interpersonal skills.
• 6 days working.
• Able to work on weekend and public holiday.

Job Highlights:

• Staff meals provided.
• EPF, SOCSO, EIS
• Accommodation provided.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1, RM2,000.00 per month

Benefits:

• Meal provided
• Opportunities for promotion

Work Location: In person

JOB RESPONSIBILITIES :

• Handle incoming and outgoing call and walk in customers professionally.
• To schedule therapist massage sequence and therapist working schedule.
• Arrange customers booking
• To promote massage packages and products to customers in order to generate sales and achieve the sales target.
• Handle customer complaint with care and professional manner.
• To maintain cleanliness of Front desk counter and outlets
• Assist Company to handle outlet's administration tasks.
• Handles cash, sales, transactions and ensure accurate daily sales record.
• Responsible for stocks inventory and accurate stocks record.
• Undertake any other duties as may be required from time to time.

JOB REQUIREMENTS :

• Minimum SPM is required.
• Able to work 5 days in a week including Weekends and Public holidays (Weekdays off).
• Able to work on shift basis.
• Work experience as a Hotel Front Desk Agent, Receptionist or similar role is an added advantage.
• Intermediate computer literate.
• Strong interpersonal & communication skills in English and Malay.
• Good customer service attitude.
• Good organization and time management.

BENEFITS:

• Competitive salary and allowances.
• Working Location near to MRT accessible (1min walk)
• Attractive incentives packages.
• Quarterly bonus.
• Yearly Increment.
• Overtime pay.
• On the job training.
• Career growth and other employees benefits.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1, RM2,300.00 per month

Benefits:

• Dental insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Education:

• STM/STPM (Required)

Experience:

• Administration: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Work Location: In person