924 Front Desk jobs in Malaysia

Customer Service (Front Desk)

AS LIFESTYLE CLINIC

Posted 24 days ago

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Job Description

Job Description:
- Attend clients, assist in registration, and respond to clients’ needs. br>- Follow up on clients, scheduling of appointments and pre-appointments reminders.
- Update client database, including appointment and payment details.
- Monitor stock, handle general administrative work and documentation.
- Handle clients with excellent customer service skills.
- Assist in the outlet’s daily operations and monitor cleanliness. < r>
Requirements:
- Minimum 2 years experience in customer service/ retail/ service industry.
- Pleasant, well-groomed and with good communication skills.
- Able to carry out instructions punctually and disciplined in completing the task in detail.
- Proficient in Microsoft Office, email systems, and Google Drive
- Able to multitask and work well independently and as well as a team.
- 5-day work week. Must be able to work on weekends and public holidays
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Customer Service Representative (Front Desk)

Kuala Lumpur, Kuala Lumpur Malayan Flour Mills Berhad

Posted today

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Job Description

Customer Service Representative (Front Desk)
  • Full-time

We are Malayan Flour Mills Berhad, an established billions ringgit public listed food manufacturing company. We aspire to be a leading food manufacturing enterprise in the region and have diversified into flour milling, sale of raw materials, and integrated poultry business. With over 50 years of experience and a workforce of over 2600 in Malaysia and Vietnam, we are expanding and seeking talented individuals to join our team.

Main Responsibilities:
  1. Front Desk Services: Perform all reception duties, attend to visitors and customers professionally, handle inquiries, and direct them to relevant departments.
  2. PABX Telephone System: Operate and manage the PABX system, redirect calls courteously, and handle customer inquiries efficiently (minimum answer time of 3 rings).
  3. Meeting Room Booking & Office Equipment: Assist in coordinating meeting room bookings, maintain records of office equipment, ensure cleanliness of meeting rooms and reception area, and handle courier services including outgoing/incoming couriers, invoice verification, and reporting.
  4. Hotel & Air Ticket Bookings: Coordinate hotel and air ticket reservations, manage bookings, amendments, cancellations, and maintain related records. Provide confirmation updates to departments.
  5. Clerical Support: Perform clerical tasks such as typing, photocopying, filing, updating directories, etc.
Qualifications:

- 1-2 years of relevant experience.

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Customer Service - Front Desk (Johor)

Johor Bahru, Johor Evolt Karting Sdn Bhd

Posted 17 days ago

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Job Description

This job is Customer Service - Front Desk at Evolt Karting in Johor. You might like this job because: Fun working environment, free karting, monthly incentives, career growth, and more perks!

Evolt Karting, the No.1 Indoor Electric Karting Centre in Malaysia is expanding and we are extremely excited for you to join us at our new branch in Johor! Are you looking for a job filled with fun, passion, teamwork, and an amazing atmosphere? Look no further and join our ever growing family!

Job Benefits:

Free Karting during Staff-Runs.

Monthly Staff Incentives and Rewards.

OT Payments provided and Extra during National Public Holidays.

Yearly Increments, Incentives & Bonus Structure.

Career Development and Leadership Opportunities.

Jobscope (Full Training Provided):
- Ensure guests is having a great experience by being welcoming and polite.
- Welcome customers.
- Provide general information about our services.
- Dispatch the calls when required.
- Manage the cashier and sales transactions.
- Ensure the venue is neat, clean, and tidy.
- Provide secretarial and administrative support if and when required.

Job Requirements

- SPM Holders and Fresh Graduates are welcome to apply!
- Good Communication (energetic & friendly), Hardworking (proactive & helpful), has Integrity (honest & responsible), highly committed to the job and able to work as a Team.

- Able to work on Weekends with 6 Working Days and 1 Offday per week (Shift and Rotation based with 45 hours per week).

- We require at least a decent level of communication and will provide you with full job training regardless of your knowledge, education, background or experience! If you have the passion to learn, we have the passion to teach!

Work Schedule: Monday-Sunday (45 hours of work per week with 6 Days of Work and 1 Day off).
Work Time: Day Shift at 9.30am-6.00pm (1 hour break) & Evening Shift at 4.00pm-12.30am (1 hour break).

Skills

Customer Service

Cashiering

Retail Operations

Company Benefits

Be part of the pioneering team of the first ever all Electrical Karting experience in Malaysia!

Free Parking!

Ample and spacious parking space for everyone! Leave your worries of finding parking, behind!

Good Working Culture!

We believe in passion, teamwork, and never leaving another person behind! We are all in this together, and will succeed as one!

Full Job Training!

We wil provide you with full job training regardless of your knowledge. If you have the passion to learn, we have the passion to teach!

We are a new startup which means you will be part of the core team in this Company, where endless opportunities awaits!

Teamwork make the Dreamwork!

We believe that a strong foundation starts from team work and helping each other!

EVOLT KARTING is founded and is fuelled by the inexhaustible passion of decorated Malaysian international racing driver - Weiron Tan. Former Audi Sport Asia works driver, World Endurance Championship (WEC) race winner, and former Caterham F1 Junior Development driver, Weiron has more than earned his stripes in the field, a man determined to push his limits and boundaries in chasing the next racing high.It is this.

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Front Desk Office Assistant

Moka Venture Sdn Bhd

Posted 10 days ago

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Job Description

This job is a Front Desk Office Assistant role, where you'll welcome guests, manage bookings, and handle check-ins and check-outs. You might like this job because you enjoy helping people and maintaining organization in a busy environment!

  1. Perform all check-in and check-out tasks.
  2. Manage online and phone reservations.
  3. Welcome guests upon arrival, inform them about payment methods and deposits, and collect their data (IC/passport), registering guests with necessary information via online social networks or physically.
  4. Respond to client complaints promptly and professionally.
  5. Coordinate with housekeeping staff to ensure rooms are clean, tidy, and fully furnished to meet guests' needs.
  6. Upsell additional facilities and services when appropriate.
  7. Maintain updated records of bookings and payments on the tracking system.
  8. Check and adjust daily rental fees as necessary.
Job Requirements
  • This job is open to Malaysian applicants only.
  • Fresh graduates and SPM leavers are encouraged to apply.
  • Excellent attention to detail and hands-on skills.
  • Ability to work independently.
  • Positive attitude and responsible character.
  • Pleasant personality with a focus on customer service excellence.
  • Prior work experience is an advantage.
  • Self-starter with good communication and interpersonal skills.
  • Confidence and ability to interact actively with relevant parties.
  • Own transportation is preferred (car is an advantage).
Skills
  • Communication
  • Writing
  • Willingness to learn
  • Time management
  • Professional responsibility
Company Benefits Transparency

We ensure transparency about the company's performance. Everyone is kept informed.

Dress Code

Casual attire is acceptable, but please dress appropriately and safely when representing the company publicly.

Trust

We trust our team to deliver results. Join a fun, driven, and innovative environment!

Growth

We support personal and professional growth. Share your aspirations, and we will work together to achieve them!

Moka Venture (MOKA), formerly Mokahome, was established in 2018 by entrepreneur Sam Kong to provide comprehensive property management solutions for property owners in the hospitality industry. MOKA is one of Malaysia's fastest-growing property management groups, dedicated to maximizing rental yields for our clients.

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Front Desk Administrator

Shah Alam, Selangor Ebid Motor Sdn Bhd

Posted 2 days ago

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Job Description

This job is about being the friendly face at the front desk! You’ll help customers with their questions, handle registrations, and keep things organized. You might like this job because you enjoy assisting others and making their day better!

  • Attend incoming interactions and assist customers in their enquiries/requests/complaints based on standard operating procedures.
  • Make ad-hoc outgoing calls to customers as required.
  • Handle customer's registration process and data entry.
  • Follow up professionally with customers on documentation and transactions.
  • Proper filing for all related documentation.
  • Perform all other ad-hoc tasks assigned by the management.
Job Requirements
  • Candidate must possess at least a Diploma in any field.
  • Fresh graduates are welcome to apply.
  • Experience in front desk-related jobs is an added advantage.
  • Good communication and interpersonal skills.
  • Skills required: Microsoft Office, Microsoft Excel.
  • Willing to work Monday to Saturday from 9.30 am to 6.30 pm.
Skills

Verbal Communication Skills

Multitasking

Company Benefits Free Staff Parking

Enjoy free, sheltered parking!

Competitive monthly pay with a yearly bonus and regular raises based on performance.

Training Provided

We provide training and career progression opportunities to support your personal and professional growth.

Promotional Job Opportunity

Promotional job opportunity will be given to every individual willing to embrace new challenges.

Standard Working Hours

Standard working hours, no forced overtime!

Annual Leave / Medical Claim

Annual leaves, special leave for maternity, paternity, compassionate reasons, medical leave & claims.

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Front Desk Staff

Kota Kinabalu, Sabah Timatch Resources

Posted 2 days ago

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Job Description

Timatch Resources is hiring a Full-time Front Desk Staff role in Kota Kinabalu, Sabah. Apply now to be part of our team.


Job Summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon
  • 2-3 years of relevant work experience required
  • Expected salary: RM2,500 per month
Position: Front Desk Cum HR Officer (Based in KK)
  • Diploma or Degree in Business Studies / Administration / Management, Human Resource Management or equivalent
  • Minimum 2 years of working experience
  • Professional attitude and appearance
  • Proficient in Microsoft Office applications
  • Good command of written and spoken English & Bahasa Malaysia. Mandarin proficiency is an added advantage.
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Front Desk Associates

Kuching, Sarawak Hilton

Posted 2 days ago

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Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Guest Service Agent greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel’s services.

What will I be doing?

As the Guest Service Agent, you will be responsible for performing the following tasks to the highest standards:

  • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
  • Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation.
  • Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
  • Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel.
  • Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment, converting foreign currency at current posted rates.
  • Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
  • Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
  • Promptly answer the telephone and email inquiries, inputting messages into the computer and advising other team members of special guests’ needs.
  • Retrieve messages and communicate the content to guests, retrieving mail, packages and facsimiles or other special items for customers as requested.
  • Record guests’ complaints, conducting thorough research to develop the most effective solution and negotiate results.
  • Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, quality of dishes etc.
  • Remain calm and alert especially during emergency situations and heavy hotel activity.
  • Plan and implement detailed steps by using experienced judgment and discretion.
  • Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
  • Actively take part in training where and when required, attending formal training sessions and on the job trainings to ensure standards and develop skills and abilities.
  • Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
  • Take on an active role in the Executive Floor team, ensuring effective communication and working as a team in order to reach goals and targets.
  • Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive.
  • Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honours and Frequent Flyer numbers enquired about, and method of payment is secured.
  • Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate.
  • Follow-up with all guests to ensure satisfaction with problem resolution.
  • Maintain awareness of guests’ profile and specific preferences, ensuring that they are acted upon for each reservation.
  • Ensure that VIP guests are treated personally and recognized as an individual.
  • Liaise with Sales, Reservations and the Business Development teams to handle corporate guests.
  • Promote Hilton Honours and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honours members receive personal and professional service that recognizes them as important guests and that their benefits are received.
  • Ensure a prompt and efficient departure, by settling guests’ accounts as per billing and reservation instructions, ensuring that all guests’ folios are correct.
  • Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and the information can be clearly understood by other team members.
  • Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
  • Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.
  • Up to date with information on facilities, attractions, and places of interests, sights and activities in and around the hotel.
  • Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT.
  • Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.
  • Ensure that the Guest Service Manager is kept aware and up to date with operational issues.
  • Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.
  • Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
  • Ensure that the day-to-day functions of the front desk are completed, including but not limited to checklists, trace reports, credit limit checks, and online back-ups.
  • Check registration cards, meetings and functions information, billing instructions, and reservation backup to ensure that all information received is acted upon accordingly.
  • Ensure that the front desk stock is managed and not wasted, maintaining costs where able.
  • Keep up to date and aware of competitor activities in order to be well informed.
  • Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.
  • Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
  • Adhere strictly to standard cash handling procedures, ensuring to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly.
  • Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests.
  • Provide safety deposit boxes to guests, ensuring that guests’ valuables are safe and secure at all times.
  • Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations.
  • Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges.
  • Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
  • Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhering to Hilton brand standards and ensuring that guests receive value for money.
  • Attempt to communicate with guests in guests’ native language, if applicable.
  • Carry out any other reasonable duties and responsibilities as assigned.
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.


What are we looking for?

A Guest Service Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Able to perform moderately complex mathematical calculations without error.
  • Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs.
  • Able to access and accurately input information using a moderately complex computer system.
  • Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Good interpersonal skills to provide overall guest satisfaction.
  • Able to work under pressure and deal with stressful situations during busy periods.
  • 1 or 2 years of related working experience preferred.


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team members are at the heart of it all!

Work Locations

Hilton Kuching Hotel

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Guest Services, Operations, and Front Office #J-18808-Ljbffr
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Front Desk Clerk

PHYSIOCARE REHAB SDN BHD

Posted 5 days ago

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Job Description

SHAH ALAM
KOTA DAMANSARA
SERI KEMBANGAN
BANGI
KUALA LUMPUR

Dear Malaysian Physiotherapist,

We hope this message finds you well. We are excited to offer a rewarding career opportunity at Physiocare Rehab Sdn Bhd . As a leading provider of physiotherapy and rehabilitation services, we are committed to fostering the growth of young talents within our dynamic team.

Why Choose Physiocare Rehab Sdn Bhd?
  1. Structured Mentorship Program and Continuous Professional Development: Designed by academicians with doctorates in physiotherapy to ensure your success.
  2. Professional Growth: We support you in reaching your full potential.
  3. State-of-the-Art Facilities: Equipped with the latest technologies to provide a conducive environment for delivering high-quality care.
  4. Team Collaboration: Join a diverse and supportive team of experienced professionals passionate about their work.
  5. Competitive Compensation: Offering attractive salaries and benefits to recognize your dedication.
Additional Benefits
  • Commissions
  • Monthly Training
  • Bonuses
  • Various Allowances
  • Three Company Recreational Events per Year

Note: Our female staff do not treat male patients and vice versa.

Making a Difference: Your expertise and compassion will significantly impact our patients' lives and recovery.

How to Apply:

If you are an ambitious, dedicated, and compassionate physiotherapist seeking a rewarding career, please contact us via phone or email with your resume:

Phone/WhatsApp: +60103814142
Email:

We will contact suitable candidates for an interview. We look forward to welcoming you to the Physiocare Rehab family. Your journey to a fulfilling career starts here.

Don’t miss this opportunity to grow, learn, and make a difference in physiotherapy.

Join us at Physiocare Rehab Sdn Bhd, where your future as a physiotherapist begins!

Our Branches:

Shah Alam, Kota Damansara, Seri Kembangan, Bangi, Kuala Lumpur

Best regards,
Dr. Mohammad Amjad
Director and CEO
Physiocare Rehab Sdn Bhd

WhatsApp:
Telegram:

Company Description

PhysioCare Rehab Sdn Bhd is a leading physiotherapy center in Malaysia, offering state-of-the-art facilities and highly trained physiotherapists. We provide care and treatment at our center and at patients' homes, treating various musculoskeletal and sports injuries using methods like cupping, manual therapy, IASTM, osteopathy, chiropractic, TENS, ultrasound, infrared, and western acupuncture.

Role Description

This full-time on-site role at Seri Kembangan involves assessing and diagnosing physical conditions, creating and implementing treatment plans, providing injury prevention advice, conducting therapy sessions, and monitoring patient progress. Collaboration with healthcare professionals and maintaining patient records are also essential responsibilities.

Qualifications
  • Assessment, diagnostic, and treatment skills
  • Experience in manual therapy, exercise prescription, and pain management
  • Proficiency with treatment tools such as ultrasound, infrared, and TENS
  • Excellent communication and interpersonal skills
  • Ability to work independently and in a team
  • Bachelor's degree in Physiotherapy or related field
  • Relevant licensure or certification in Malaysia
  • Previous clinical experience is a plus
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Front Desk Officer

Kuala Lumpur, Kuala Lumpur Swhengtee International Sdn Bhd

Posted 7 days ago

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Job Description

Job Responsibility

  • Conduct checking-in of members and welcoming members and non-members alike;
  • Provide customer services to the members and non-members by clearly understanding all the promotions and procedures of club operations, and referring inquiries or comments to the concerned parties;
  • Handle all front-desk related monetary transactions accurately;
  • Ensure the club operates smoothly on a daily basis by following all the fundamental procedures required from opening to the closing of the club;
  • Promote a friendly and high-energy atmosphere in the club;
  • Provide marketing support on membership sales.

Job Requirements

  • SPM / STPM / Certificate
  • Able to work with minimum supervision
  • Cheerful, outgoing & friendly personality
  • Required skills: Customer Service, Communication Skills
  • Look fit & healthy
  • Candidate need to know how to communicate in English follow by Mandarin / Bahasa Malaysia
  • Committed, honest and possess good working ethics
  • Able to work shifts, some weekends / public holidays
  • Salary is based on experienced
  • Fresh graduates are encouraged to apply

Job Benefits

  • Allowance
  • Performance Bonus
  • Promotion Opportunity
  • Team Building Activities
  • Professional Development
  • Medical
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Front-desk Operator

Kuala Lumpur, Kuala Lumpur Poezenboot Sdn Bhd

Posted 10 days ago

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Job Description

Job Responsibilities:
  • Manage to restrain patients (cats and dogs)
  • Clean and maintain the hygiene of the practice in general
Requirements:
  • Animal lover
  • Fresh graduates are welcome to apply
  • Proficient in English, Malay, and Mandarin
  • Benefits include EPF, SOCSO, annual leave, and medical benefits
  • Work environment with experienced Veterinarians, Vet Nurses, and Vet Assistants
Qualifications:

Primary/Secondary School/SPM/'O' Level, Higher Secondary/STPM/'A' Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma

About Us:

Every detail of the challenges faced by our furry friends is important. We provide methodical diagnostics and recommendations for the right treatment. Pet First Veterinary Centre is committed to delivering the best veterinary expertise to support you and your pets.

Contact Us

| Location

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