169 Fraud Investigation jobs in Malaysia
Fraud Investigation Manager
Posted today
Job Viewed
Job Description
Join to apply for the Fraud Investigation Manager role at The Cigna Group .
1 day ago Be among the first 25 applicants
Role Summary
As a Fraud Senior Supervisor within the Member Investigation Unit, you will support Cigna’s affordability commitment and oversee investigations into suspected member behaviors. You will manage a team responsible for detecting and recovering FWA payments, preventing claims overpayment, and monitoring future spend. Collaborating with internal stakeholders, including Client Management Teams, Medical Economics, Data & Analytics, Claims Operations, Clinical partners, and Product teams, you will ensure compliance with regulations and maintain the integrity of investigative data and reports.
Responsibilities
- Lead the Member Investigation Team to identify and prevent fraudulent, wasteful, and abusive expenses, ensuring KPIs are met.
- Work with PI FWA senior management to execute departmental plans and priorities.
- Represent the Payment Integrity function with external clients, reporting fraud risks.
- Manage relationships with internal stakeholders.
- Coach investigators, ensuring compliance with investigation standards.
- Monitor and report KPIs, track PI savings.
- Implement strategic initiatives aligned with department goals.
- Use data analytics to monitor claim patterns and develop FWA rulesets.
- Ensure processes comply with legal and regulatory standards.
- Act swiftly on elevated fraud risks.
- Document findings and communicate professionally with clients.
- Manage work demand, create solutions, and ensure timely claims review.
- Promote continuous improvement and quality culture.
- Oversee personnel matters, performance evaluations, and adherence to policies.
- Suggest policy changes to mitigate risks and participate in process improvement projects.
- Assist in workforce planning and resource management.
- Collaborate with other departments to minimize negative impacts on customers.
Skills and Requirements
- Leadership experience in operational teams.
- Counter fraud qualification.
- At least 5 years in health insurance or international healthcare.
- Experience in risk management and compliance reporting.
- Knowledge of claims coding, regulations, and medical policies.
- Medical or paramedical qualification is a plus.
- Customer-focused with strong relationship-building skills.
- Basic medical terminology knowledge.
- Analytical skills and experience with data analytics tools.
- Excellent communication and negotiation skills.
- Ability to multitask and meet deadlines.
- Flexibility to work across time zones.
- Fluency in English; additional languages are a plus.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, advocates for better health and guides customers through the healthcare system. Join us to drive growth and improve lives.
We consider all qualified applicants regardless of race, color, age, disability, sex, or other protected characteristics. For reasonable accommodation, email
Additional Details- Senior Level: Mid-Senior
- Employment Type: Full-time
- Job Function: Legal
- Industry: Healthcare
Fraud Investigation Manager

Posted 4 days ago
Job Viewed
Job Description
The job profile for this position is Fraud Senior Supervisor, which is a Band 3 Management Career Track Role.
**Role Summary:**
As a Fraud Senior Supervisor within the Member Investigation Unit you will be directly supporting Cigna's affordability commitment within Cigna International's business and have specific responsibility for the quality and effectiveness of investigations into suspected member behaviours. This role is responsible for managing a team accountable for detecting and recovering FWA payments, creating solutions to prevent claims overpayment and future spend monitoring. This role will partner with internal stakeholders and specifically Client Management Teams to demonstrate good practice anti-fraud services, compliance with global regulatory and legislative requirements and will maintain integrity of all investigative data and reports. He/ She will work closely with other PI team members, Medical Economics, Data & Analytics, Claims Operations, Clinical partners and Product.
**Responsibilities:**
+ Lead the Member Investigation Team who are responsible for identifying and preventing fraudulent, wasteful and abusive expenses within Cigna's International Business Market ensuring team targets and KPIs are met.
+ Works closely with PI FWA senior management to understand strategy and is responsible for executing departmental plans and priorities.
+ Responsible for representing the Payment Integrity function when engaging with external clients and reporting to and informing clients of their fraud risks.
+ Accountable for managing internal stakeholder relationships.
+ Coach, support and provide appropriate case guidance, to Investigators ensuring compliance with investigation standard operating models.
+ Ensure department KPIs are met through effective monitoring and reporting mechanisms; ensure PI savings are tracked and reported accurately.
+ Executes strategic initiatives, plans, and goals in alignment with department KPIs and financial targets.
+ Effectively use business intelligence and data analytics to monitor PI FWA regional claim patterns and identify opportunities for PI intervention and liaises with the Data & Analytics team to develop FWA rulesets.
+ Ensures Payment Integrity processes are in compliance with legal, regulatory and contractual requirements.
+ Acts with urgency when there is an elevated risk of fraud against Cigna and its customers and clients.
+ Ensures investigative findings are documented and that all communications with clients are fact based and professional.
+ Assess work demand against capacity to ensure optimum claim referrals across all referral routes; create solutions, drive execution and ensure timeliness and accuracy of PI claims review process, loss prevention and recovery activity.
+ Instils work culture of continuous process improvement, innovation, and quality.
+ Oversee departmental personnel matters; evaluating staff performance and conducting performance appraisals for all direct reports. Ensure adherence to company practices and procedures.
+ Recommends changes in policy and procedures in order to mitigate risk and participates in projects to improve business protocols.
+ Provides input into workforce planning and recruitment activities and addresses resource and operational challenges.
+ Working closely with other departments to ensure Payment Integrity activities do not have an unnecessary negative impact on our customers.
**Skills and Requirements:**
+ Experience of leading operational teams. You should enjoy working in a team of high performers, who hold each other accountable to perform to their very best
+ An accredited counter fraud qualification.
+ Minimum of 5 years of health insurance or international health care provider experience.
+ Experience of operational risk management, including internal and external risk and compliance reporting.
+ Knowledge of claims coding, regulatory rules and medical policy.
+ Medical/ paramedical qualification is a definite plus.
+ Customer Focus - dedicated to meeting the expectations and requirements of internal and external customers, excellent at building effective relationships and gaining trust and respect.
+ Passive knowledge of medical terminology and treatment modalities.
+ Critical mind-set with ability to identify cost containment opportunities.
+ Strong reporting and analytical skills with ability to create and improve reporting packs and methodologies with some support.
+ An experience with data analytics tool(s) is a strong asset.
+ Excellent verbal and written communication, interpersonal and negotiation skills.
+ Ability to balance multiple priorities at once and deliver on tight timelines.
+ Flexibility to work with global teams and varying time zones effectively.
+ Confidence to deal with internal stakeholders and ability to work with a cross functional team.
+ Strong organization skills with the ability to juggle priorities and work under pressure to meet tight deadlines.
+ Fluency in foreign languages in addition to fluent English is a strong plus.
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
Fraud Investigation Manager
Posted today
Job Viewed
Job Description
Fraud Investigation Manager
role at
The Cigna Group . 1 day ago Be among the first 25 applicants Role Summary As a Fraud Senior Supervisor within the Member Investigation Unit, you will support Cigna’s affordability commitment and oversee investigations into suspected member behaviors. You will manage a team responsible for detecting and recovering FWA payments, preventing claims overpayment, and monitoring future spend. Collaborating with internal stakeholders, including Client Management Teams, Medical Economics, Data & Analytics, Claims Operations, Clinical partners, and Product teams, you will ensure compliance with regulations and maintain the integrity of investigative data and reports. Responsibilities Lead the Member Investigation Team to identify and prevent fraudulent, wasteful, and abusive expenses, ensuring KPIs are met. Work with PI FWA senior management to execute departmental plans and priorities. Represent the Payment Integrity function with external clients, reporting fraud risks. Manage relationships with internal stakeholders. Coach investigators, ensuring compliance with investigation standards. Monitor and report KPIs, track PI savings. Implement strategic initiatives aligned with department goals. Use data analytics to monitor claim patterns and develop FWA rulesets. Ensure processes comply with legal and regulatory standards. Act swiftly on elevated fraud risks. Document findings and communicate professionally with clients. Manage work demand, create solutions, and ensure timely claims review. Promote continuous improvement and quality culture. Oversee personnel matters, performance evaluations, and adherence to policies. Suggest policy changes to mitigate risks and participate in process improvement projects. Assist in workforce planning and resource management. Collaborate with other departments to minimize negative impacts on customers. Skills and Requirements Leadership experience in operational teams. Counter fraud qualification. At least 5 years in health insurance or international healthcare. Experience in risk management and compliance reporting. Knowledge of claims coding, regulations, and medical policies. Medical or paramedical qualification is a plus. Customer-focused with strong relationship-building skills. Basic medical terminology knowledge. Analytical skills and experience with data analytics tools. Excellent communication and negotiation skills. Ability to multitask and meet deadlines. Flexibility to work across time zones. Fluency in English; additional languages are a plus. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, advocates for better health and guides customers through the healthcare system. Join us to drive growth and improve lives. We consider all qualified applicants regardless of race, color, age, disability, sex, or other protected characteristics. For reasonable accommodation, email Additional Details
Senior Level: Mid-Senior Employment Type: Full-time Job Function: Legal Industry: Healthcare
#J-18808-Ljbffr
Risk Management Specialist
Posted 3 days ago
Job Viewed
Job Description
Join ETO Markets – Where Innovation Meets Opportunity
At ETO Markets, we’re more than just a brokerage — we’re a global leader in CFDs, Forex, Crypto, and Stock trading. Driven by cutting-edge technology, competitive trading conditions, and a commitment to excellence, we empower traders at every level to succeed in dynamic markets.
We’re on the lookout for a proactive and detail-orientedRisk Management professional to join our fast-paced, collaborative team. If you're passionate about markets, thrive in a client-focused environment, and are ready to make a real impact, this is your opportunity to grow with a forward-thinking financial services provider.
Key Responsibilities:
- Oversee and address all risk-related matters across securities, futures, and OTC products.
- Develop, review, and update internal risk policies and procedures to ensure compliance with regulatory and company standards.
- Monitor daily margin requirements and manage excess limits; prepare and issue margin calls and enforcement notices to clients.
- Design and enhance risk models to improve the accuracy and efficiency of risk assessment across various financial products.
- Conduct portfolio analysis and stress testing in collaboration with senior management.
- Monitor portfolios for market and issuer-related risk events to detect emerging collateral risks at an early stage.
- Work closely with internal stakeholders, including senior management, dealing, finance, and compliance teams, to address risk issues and implement effective mitigation strategies.
- Stay informed of industry trends, regulatory developments, and best practices to proactively strengthen the firm’s risk management framework.
Requirements:
- Bachelor’s degree in Finance, Economics, Investment, Business, or a related field.
- Minimum of 2 years of relevant experience inrisk management, finance, or investment-related fields .
- Prior experience in risk reviews or risk-based audits is essential.
- Strong knowledge of financial markets, CFDs, Forex, or cryptocurrency trading.
- Familiarity with MT4, MT5, cTrader, or other trading platforms (preferred).
- Knowledge or experience in equity or futures trading is preferred.
- Familiarity with trading platforms is an added advantage.
- Proficiency in Microsoft Excel, for data analysis and reporting.
- Fluency in Mandarin and English (spoken and written) to support Mandarin-speaking clients.
- Willingness to work flexible hours, including market open/close times.
Why Join Us?
Work with top professionals in the financial industry.
Join a dynamic and forward-thinking team.
Contribute to impactful projects that shape the finance sector.
Unlock growth opportunities and advance your career.
Ready to elevate your career? Apply now and become a key part of ETO Markets' success!
Seniority level- Seniority level Entry level
- Employment type Full-time
- Job function Finance and Sales
Referrals increase your chances of interviewing at ETO Group by 2x
Get notified about new Risk Management Specialist jobs in Greater Kuala Lumpur .
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Manager, Risk - Operational Risk, Advisory & Assurance MYKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Senior Vice President (Senior Manager) - Risk, Governance, Assurance and Industry Shaping & Collaboration (Group Procurement)Petaling Jaya, Selangor, Malaysia 1 day ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Internship - Compliance (Risk Management) (RID-00567)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 21 hours ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Risk Analyst (night shift - remote work)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago
DRSC Risk & Brand Protection - SEA Risk Operations AssociateKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Risk and Compliance Manager (Relocating to Philippine)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Petaling Jaya, Selangor, Malaysia 2 days ago
Group Sustainability, Risk & Compliance ManagerKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 10 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrRisk Management Specialist
Posted today
Job Viewed
Job Description
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Finance and Sales Referrals increase your chances of interviewing at ETO Group by 2x Get notified about new Risk Management Specialist jobs in
Greater Kuala Lumpur . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Manager, Risk - Operational Risk, Advisory & Assurance MY
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Senior Vice President (Senior Manager) - Risk, Governance, Assurance and Industry Shaping & Collaboration (Group Procurement)
Petaling Jaya, Selangor, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Internship - Compliance (Risk Management) (RID-00567)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 21 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Risk Analyst (night shift - remote work)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago DRSC Risk & Brand Protection - SEA Risk Operations Associate
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Risk and Compliance Manager (Relocating to Philippine)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Petaling Jaya, Selangor, Malaysia 2 days ago Group Sustainability, Risk & Compliance Manager
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 10 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Model Risk Management Manager
Posted today
Job Viewed
Job Description
Join to apply for the Model Risk Management Manager role at RHB Banking Group
3 days ago Be among the first 25 applicants
Join to apply for the Model Risk Management Manager role at RHB Banking Group
- To review the adequacy and effectiveness of rating system processes, the oversight structure and control procedures to ensure the applicability and proper application of the quantitative methods in practice. The review covers model design / rating systems documentation, data quality, governance and control as well as internal use of rating (Qualitative Validation).
- To review model developmental evidence, outcome analysis and back-testing using the data gained during practical operations of the model while comparison or benchmark data can be included as a supplement (Quantitative Validation).
- To independently validate prior to implementation and adoption of the new / re-calibrated models for quality assurance.
- Supervise and perform tracking, monitoring and reporting progress on Outstanding Issues by relevant parties such as risk modeling, credit risk, business units, etc. pertaining to all validated models.
- Continuous enhancement of model validation methodologies or techniques.
- To review the adequacy and effectiveness of rating system processes, the oversight structure and control procedures to ensure the applicability and proper application of the quantitative methods in practice. The review covers model design / rating systems documentation, data quality, governance and control as well as internal use of rating (Qualitative Validation).
- To review model developmental evidence, outcome analysis and back-testing using the data gained during practical operations of the model while comparison or benchmark data can be included as a supplement (Quantitative Validation).
- To independently validate prior to implementation and adoption of the new / re-calibrated models for quality assurance.
- Supervise and perform tracking, monitoring and reporting progress on Outstanding Issues by relevant parties such as risk modeling, credit risk, business units, etc. pertaining to all validated models.
- Continuous enhancement of model validation methodologies or techniques.
- Bachelor Degree - University degree or equivalent in the field of Statistics, Actuarial Science, Quantitative Finance or Accounting and Finance is an advantage.
- Minimum of 3 years of credit experience in risk management or model development or model validation.
- Preferably with experiences in risk management.
- Good analytical skills.
- Good statistical modeling skills.
- Good communications and writing skills.
- Programming skills in SAS would be an added advantage.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance and Sales
Referrals increase your chances of interviewing at RHB Banking Group by 2x
Get notified about new Manager Risk Management jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .
Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Business Risk and Controls - AVP - Transformation - MalaysiaKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 4 months ago
Senior Group Manager, Technology Risk ManagementKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Country Manager - Financial Broker IndustryWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago
Manager, Rating Implementation & Analytics MYKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Petaling Jaya, Selangor, Malaysia 3 days ago
Team , Customer Service Inbound (Call Centre) Senior Project Manager - Regulatory and ComplianceKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Business Intelligence Manager (Relocating to Philippine)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
KL Eco City, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Bandar Puteri Puchong, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago
VP - Business Support & Enablement, Custody & ClearingBukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 4 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago
Team Leader, Equity Settlements - Wealth Solutions OpsBukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 5 days ago
(TRC) Manager - Cyber Response (Petaling Jaya)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrHead of Risk Management
Posted 11 days ago
Job Viewed
Job Description
The Head of Risk Management is responsible for leading PayNet’s enterprise risk strategy, with a dual focus on internal risk exposure and risks arising from the broader financial ecosystem. This includes managing threats introduced by participants, vendors, shared infrastructure dependencies, and emerging systemic risks that may impact PayNet’s operations, reputation, or service and system availability.
Responsibilities
Strategic Risk Leadership
- Lead the Risk Management Division, formulating and executing a comprehensive risk strategy that encompasses both internal enterprise risks and external ecosystem risks.
- Identify and assess emerging risks that may impact PayNet's strategic direction or long-term sustainability.
- Serve as a key advisor to senior leadership and the Board on emerging risk trends, systemic vulnerabilities, risk appetite & tolerance capacities, and risk resilience & mitigation priorities.
Enterprise and Operational Risk Management
- Oversee the identification, evaluation, and mitigation of internal risks across business lines, systems, infrastructure, and key processes.
- Establish and maintain risk management systems and tools, including Governance, Risk & Compliance systems, risk & control registers, scenario models, and key risk indicators that reflect both internal controls and ecosystem dependencies.
- Drive root-cause analysis of risk events and implement lessons learned to prevent recurrence and strengthen controls.
Business Continuity and Crisis Management
- Lead PayNet’s enterprise efforts in business continuity management (BCM), crisis preparedness, and recovery planning, including key considerations on sector-wide dependencies and real-time payment operations.
- Collaborate closely with the Technology and Cyber Security teams to anticipate and evaluate emerging threats—including cyber disruptions, coordinated fraud attacks, technology failures, and reputational shocks—and design appropriate mitigation strategies.
- Collaborate with internal compliance, technology, product, and operational teams to ensure risk frameworks are robust and forward-looking.
Ecosystem and Interconnected Risk Oversight
- Identify and monitor risks introduced by PayNet’s ecosystem—banks, e-wallets, merchant acquirers, third-party processors, etc. — whose risk could potentially directly or indirectly impact the reputation and resilience of PayNet’s services.
- Develop frameworks to assess the risk profiles of participants and 3rd party providers, including incident spillover, concentration risks, and interdependencies.
- Engage proactively with ecosystem stakeholders to strengthen shared resilience, service continuity, and coordinated risk responses.
Risk Culture and Capability Building
- Champion a risk-conscious culture across the organization, embedding accountability and ownership at all levels.
- Build and mentor a high-performing risk team, equipping them with tools and methodologies to support advanced risk analytics, monitoring, and reporting.
- Promote continuous improvement in risk processes through automation, data-driven insights, and strategic alignment with business priorities.
- Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field; Master’s degree preferred.
- 10+ years of experience in risk management, with significant experience in a leadership role.
- Strong knowledge of risk management frameworks, regulatory requirements, and industry best practices.
- Proven ability to lead large-scale risk management initiatives and manage cross-functional teams.
- Excellent communication, leadership, and strategic thinking skills.
- Risk assessment and mitigation
- Regulatory compliance
- Team leadership
- Strategic planning
Payments Network Malaysia (PayNet) 200801035403 (836743-D) is Malaysia's premier payments network and central infrastructure for financial markets.
We innovate, build and operate world-class payment systems and financial market infrastructures that safely, reliably and efficiently enable the functioning and development of Malaysia's financial system as well as the economy as a whole.
Bank Negara Malaysia is PayNet's single largest shareholder, with eleven Malaysian financial institutions as joint shareholders
#J-18808-LjbffrBe The First To Know
About the latest Fraud investigation Jobs in Malaysia !
Enterprise Risk Management, Manager
Posted today
Job Viewed
Job Description
Enterprise Risk Management, Manager page is loadedEnterprise Risk Management, Manager Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 3 Days Ago job requisition id JR-60298
FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role
Part of Enterprise Risk Management Department which works as a second line of defense in partnership with the business (as first line of defense) to coordinate the risk management process throughout AIA PUBLIC Takaful Bhd. and its related group of companies to ensure all element of risks including Shariah-related) are properly identified, assessed, mitigated and reported in line with the BNM Guidelines as well as AIA policies requirements.This position also responsible for the evolvement of the risk management framework, integration of risk management into business and provision of assurance to stakeholders, with primary focus on financial risk as well as opportunities to widen exposure to cover operational risk including Shariah-related. The individual in this position will require a thorough understanding of the business and be involved in cross-functional interactions with various business functions.Roles and Responsibilities:
Evolve the Risk Management Framework
- Review the Risk Management Framework and other risk management related policies and procedures, with considerations for local regulatory (Bank Negara Malaysia (BNM) and/or Securities Commission) expectations and feedback from Management, Shariah Committee and Board of Directors (Board).
- Review the Risk Appetite – this includes risk tolerances and risk limits and ensuring effective monitoring with the establishment of appropriate key risk indicators (KRIs) and thresholds.
- Manage the implementation of risk management process throughout AIA PUBLIC Takaful Bhd. according to the Board approved risk methodology. This includes working consultatively with all business functions to ensure all elements of risks (including emerging risk arising from changes in the business and economic landscape) are properly identified, assessed, mitigated, monitored and reported; controls are assessed for adequacy and appropriateness with action plans developed on a timely basis where necessary and executed accordingly.
Integrate Risk Management into Business through Business Engagement
- Promote a positive and strong risk and ethics culture which is integrated and aligned with business to encourage discussion on risk matters and embed risk assessment process into the decision-making process.
- Provide support to Management on risk management issues relating to their areas of responsibility, which includes the provision of analytical insights and holistic value-adding independent advice to enhance broader risk-informed decision making, as well as consultative discussions in the resolution of potential risks and issues.
- Coordinate risk management related education and awareness for all employees on a regular basis.
Provide Stakeholder Assurance
- Conduct independent review and provide constructive feedback on the Independent Capital Adequacy Assessment Process (ICAAP), stress testing exercises, product risk assessments, Strategic Asset Allocation (SAA) review exercise, investment-related initiatives, liquidity adequacy assessment, climate-related risks and etc.
- Prepare and present risk management reports on timely basis highlighting risks, mitigating controls and action owners.
Minimum Job Requirements:
- Degree in related field including Actuarial Science and Financial Risk Management, with 5 years + relevant work experience in the financial industry handling actuarial, risk management and/or internal audit
- In-depth understanding of Insurance/ Takaful business preferred.
- In-depth knowledge of actuarial and/ or financial risk management practices
- Understanding of insurance business management or audit/ consulting for Financial Institutions.
- Good knowledge on process flows and control points
- Team player and passionate in learning
- Good interpersonal and communication skills and self-motivated.
- Good written and spoken communication skills in English and local language.
- Independent and be able to work under pressure
- Be organized, detail-oriented and analytical
- Possess leadership, coaching and influencing skills; business acumen; problem solving skills
- High level of integrity and take ownership and accountability of results
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Similar Jobs (1) Principal, Enterprise Risk Management locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days AgoAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in.
As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way.
Inspiring and supporting you to thrive - not just at work, but in life.
Enterprise Risk Management, Manager
Posted today
Job Viewed
Job Description
AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the Enterprise Risk Management, Manager role at AIA Malaysia
AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
3 days ago Be among the first 25 applicants
Join to apply for the Enterprise Risk Management, Manager role at AIA Malaysia
Get AI-powered advice on this job and more exclusive features.
FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About The Role
Part of Enterprise Risk Management Department which works as a second line of defense in partnership with the business (as first line of defense) to coordinate the risk management process throughout AIA PUBLIC Takaful Bhd. and its related group of companies to ensure all element of risks including Shariah-related) are properly identified, assessed, mitigated and reported in line with the BNM Guidelines as well as AIA policies requirements.
FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About The Role
Part of Enterprise Risk Management Department which works as a second line of defense in partnership with the business (as first line of defense) to coordinate the risk management process throughout AIA PUBLIC Takaful Bhd. and its related group of companies to ensure all element of risks including Shariah-related) are properly identified, assessed, mitigated and reported in line with the BNM Guidelines as well as AIA policies requirements.
This position also responsible for the evolvement of the risk management framework, integration of risk management into business and provision of assurance to stakeholders, with primary focus on financial risk as well as opportunities to widen exposure to cover operational risk including Shariah-related. The individual in this position will require a thorough understanding of the business and be involved in cross-functional interactions with various business functions.
Roles And Responsibilities
Evolve the Risk Management Framework
- Review the Risk Management Framework and other risk management related policies and procedures, with considerations for local regulatory (Bank Negara Malaysia (BNM) and/or Securities Commission) expectations and feedback from Management, Shariah Committee and Board of Directors (Board).
- Review the Risk Appetite – this includes risk tolerances and risk limits and ensuring effective monitoring with the establishment of appropriate key risk indicators (KRIs) and thresholds.
- Manage the implementation of risk management process throughout AIA PUBLIC Takaful Bhd. according to the Board approved risk methodology. This includes working consultatively with all business functions to ensure all elements of risks (including emerging risk arising from changes in the business and economic landscape) are properly identified, assessed, mitigated, monitored and reported; controls are assessed for adequacy and appropriateness with action plans developed on a timely basis where necessary and executed accordingly.
- Promote a positive and strong risk and ethics culture which is integrated and aligned with business to encourage discussion on risk matters and embed risk assessment process into the decision-making process.
- Provide support to Management on risk management issues relating to their areas of responsibility, which includes the provision of analytical insights and holistic value-adding independent advice to enhance broader risk-informed decision making, as well as consultative discussions in the resolution of potential risks and issues.
- Coordinate risk management related education and awareness for all employees on a regular basis.
- Conduct independent review and provide constructive feedback on the Independent Capital Adequacy Assessment Process (ICAAP), stress testing exercises, product risk assessments, Strategic Asset Allocation (SAA) review exercise, investment-related initiatives, liquidity adequacy assessment, climate-related risks and etc.
- Prepare and present risk management reports on timely basis highlighting risks, mitigating controls and action owners.
- Degree in related field including Actuarial Science and Financial Risk Management, with 5 years + relevant work experience in the financial industry handling actuarial, risk management and/or internal audit
- In-depth understanding of Insurance/ Takaful business preferred.
- In-depth knowledge of actuarial and/ or financial risk management practices
- Understanding of insurance business management or audit/ consulting for Financial Institutions.
- Good knowledge on process flows and control points
- Team player and passionate in learning
- Good interpersonal and communication skills and self-motivated.
- Good written and spoken communication skills in English and local language.
- Independent and be able to work under pressure
- Be organized, detail-oriented and analytical
- Possess leadership, coaching and influencing skills; business acumen; problem solving skills
- High level of integrity and take ownership and accountability of results
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance and Sales
- Industries Insurance
Referrals increase your chances of interviewing at AIA Malaysia by 2x
Get notified about new Enterprise Risk Manager jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .
Senior Vice President (Senior Manager) - Risk, Governance, Assurance and Industry Shaping & Collaboration (Group Procurement)Petaling Jaya, Selangor, Malaysia 5 days ago
Federal Territory of Kuala Lumpur, Malaysia 4 days ago
Manager, Risk - Operational Risk, Advisory & Assurance MYKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago
Risk and Compliance Manager (Relocating to Philippine)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago
GRC (Governance, Risk and Compliance) AnalystFederal Territory of Kuala Lumpur, Malaysia 1 week ago
Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Senior Risks Manager, Risks & Controls, (Permanent) M/FFederal Territory of Kuala Lumpur, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Federal Territory of Kuala Lumpur, Malaysia 4 days ago
Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago
Group Sustainability, Risk & Compliance ManagerKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 4 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrRisk Management Lead – Credit
Posted 3 days ago
Job Viewed
Job Description
- Lead the development, optimization, and implementation of credit risk management strategies for consumer and SME loans.
- Design and execute risk frameworks across the full customer lifecycle – from acquisition to collections.
- Monitor portfolio health for both new and existing customers and drive initiatives to improve performance, profitability, and risk metrics.
- Lead and mentor a team to drive risk performance and ensure robust risk management policies.
- Support expansion into new markets by developing scalable and compliant risk processes.
- Evaluate risk model performance and contribute to the enhancement of model effectiveness and accuracy.
- Collaborate with cross-functional teams including product, business development, operations, and compliance.
- Bachelor’s degree or above for any field.
- Minimum of 10 years of full-time working experience in risk management within consumer finance, fintech, or banking.
- At least 4 years of experience in people management.
- Effective communication skills, with the ability to present complex insights to both technical and business stakeholders.
- Self-driven mindset with the ability to develop and execute strategies independently and proactively.
- Strong analytical skills; experience in risk modeling is a plus.
- Familiarity with the Southeast Asia market is a plus.