What Jobs are available for Fraud Analyst in Malaysia?

The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
**Responsibilities:**
+ Review and perform short- and long-term forecasting analysis and standardized fraud analysis.
+ Make judgments based on practice and precedence, and work within guidelines, under general supervision.
+ Develop and maintain working knowledge of business/industry standards and practices.
+ Identify inconsistencies in data or results, and exchange information in a concise and rational method.
+ Escalate any concerns or issues to the Manager. Provide feedback and recommendations on the next course of action in relation to Fraud Risk Assessment.
+ Build strong relationships with peers. Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area.
+ Impact the business directly through the quality of the tasks/services provided.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Minimum 1 - 2 years working experience in fraud risk management, detection or similar role.
+ Demonstrates a foundational understanding of the Financial Industry and related skills.
+ Proficient in Microsoft Office.
+ Excellent verbal and written communication skills.
+ Strong analytical skills.
**Education:**
+ Bachelor's degree/University degree or equivalent experience
---
**Job Family Group:**
Operations - Services
---
**Job Family:**
Fraud Operations
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Fraud Ops Intermed Analyst is a senior analyst level position under the Regional Fraud Analytics team, responsible for executing day-to-day activities related to fraud rules development/tuning, fraud analytics, and the preparation of fraud-related MIS reports. This role supports the regional fraud analytics team by ensuring fraud detection systems are optimized, fraud trends are identified through data analysis, and reporting is timely, accurate, and actionable.
**Responsibilities:**
+ Provide professional analytical expertise relating to fraud prevention and loss control
+ Analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine the nature of fraud patterns
+ Perform complex data validation independently and make recommendations to portfolio managers based on data availability and analysis
+ Resolve varied fraud issues with potentially greater impact, and provide guidance and input to teams to aid process improvement efforts
+ Integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices
+ Conduct regular analysis of transaction data to detect fraud patterns, emerging threats, and control gaps.
+ Support investigations by providing data-driven insights and root cause analysis of confirmed fraud cases.
+ Assist in developing dashboards and models that support fraud trend monitoring and predictive analytics
+ Prepare and distribute regular MIS reports (daily, weekly, monthly) covering fraud trends, rule effectiveness, case volumes, losses, and recoveries.
+ Ensure data accuracy, consistency, and completeness in all reports submitted to internal stakeholders and management.
+ Support ad-hoc reporting requests and regulatory data submissions as needed
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 3-6 years of experience in fraud analytics, fraud risk operations, or MIS reporting within banking, fintech, or payment services.
+ Strong hands-on skills in **SQL** , **Excel** , and at least one analytics or scripting tool (e.g., Python, R, SAS).
+ Experience with fraud detection platforms or rule engines (e.g., Actimize, Falcon, SAS, or equivalent).
+ Familiarity with BI tools such as **Tableau** , **Power BI** , or similar is preferred.
+ Consistently demonstrates clear and concise written and verbal communication
**Education:**
+ Bachelor's degree in Data Science, Statistics, Finance, Computer Science, or a related field.
**Key Competencies:**
+ Strong analytical and problem-solving skills with attention to detail.
+ Ability to manage multiple deliverables and prioritize in a fast-paced environment.
+ Clear and concise communication, both verbal and written.
+ Team player with a proactive and accountable work style.
**Preferred:**
+ Knowledge of regional fraud regulatory requirements.
+ Professional certification in fraud management (e.g., CFE) is a plus.
---
**Job Family Group:**
Operations - Services
---
**Job Family:**
Fraud Operations
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Global Fraud is a critical risk process for American Express, responsible for supporting our customers in their most vulnerable times. The team protects our customers from fraud losses and simultaneously protects our company. The team uses fraud management techniques to review accounts, minimizing potential losses by analysing data and determining the best actions.
**Job Responsibilities:**
+ Consistently deliver extraordinary service on inbound and/or outbound customer calls to resolve cases in a fast-paced, structured, customer care environment.
+ Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership that deepen customer engagement.
+ Identify possible fraudulent activities, investigate allegations of fraud, and minimise the potential loss to American Express by gathering and analysing data to determine the appropriate course of action.
+ Develop key consulting skills, including maintaining strong relationships with customers through care and empathy, understanding customer needs, handling objections, and providing solutions.
+ Meet and exceed performance goals that include customer satisfaction, consultation, call handling time, schedule adherence, and compliance regulations.
+ Maintain a high level of integrity & accountability to work with customer information and meet compliance requirements.
**Minimum Qualifications:**
+ Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy.
+ Effective communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style.
+ Resilience is needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics.
+ Passion for consultative support, recommending solutions tailored to each Card Member.
+ A problem-solver to efficiently evaluate Card Member issues and offer the best inventive solutions with a view to resolving on the first contact.
+ Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive.
+ A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations.
**Preferred Qualifications**
+ Able to work rotating night shifts (Including weekends)
+ Excellent English language proficiency for Customer based in the United States.
+ Minimum Diploma holder
+ Previous experience with Customer Service (local and international)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business needs
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite oarrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:**

The Fraud Ops Intermed Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
**Responsibilities:**
+ Provide professional analytical expertise relating to fraud prevention and loss control
+ Analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine the nature of fraud patterns
+ Perform complex data validation independently and make recommondations to portfolio manages based on data availability and analysis
+ Resolve varied fraud issues with potentially greater impact, and provide guidance and input to teams to aid process improvement efforts
+ Integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices
+ Provide informal guidance or on the job training to new team members as needed
+ Ensure quality and timeliness of services provided, to support own team and closely related teams
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 4-6 years of experience in fraud analytics, fraud risk operations, or MIS reporting within banking, fintech, or payment services.
+ Strong hands-on skills in **SQL** , **Excel** , and at least one analytics or scripting tool (e.g., Python, R, SAS).
+ Experience with fraud detection platforms or rule engines (e.g., Actimize, Falcon, SAS, or equivalent).
+ Familiarity with BI tools such as **Tableau** , **Power BI** , or similar is preferred.
+ Consistently demonstrates clear and concise written and verbal communication
**Education:**
+ Bachelor's degree/University degree or equivalent experience
---
**Job Family Group:**
Operations - Services
---
**Job Family:**
Fraud Operations
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Req ID:**
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Financial Analysis Senior Specialist to join our team in Fully Remote - Malaysia, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).
Financial Analysts gather and analyze financial data to facilitate decision-making and provide guidance to managers within the business. They make financial recommendations based on the data they have gathered and analysed. This includes information regarding past company performance against set metrics and cost management.
**Key Roles and Responsibilities:**
+ Extract data from financial reports to conduct financial and statistical analysis and identify financial discrepancies and recommend appropriate solutions.
+ Contribute to the monitoring and controlling of expenditure by approving or denying requisitions based on whether the items are within budget.
+ Prepare a variety of financial reports based on the analysis results.
+ Conduct presentations related to findings and provide recommendations to the relevant internal stakeholders.
+ Research and analyze costs of projects, departments, and future ventures to provide information and insights about expenses and determine profitability margins.
+ Conduct budget and expense analysis and report on variances ensuring that the projected budget is met and assisting with cost reduction initiatives.
+ Reconcile and review monthly account analysis for balance sheet accounts.
+ Ensure budget & forecast variances are analysed and recommendations are made to correct or improve company performance.
+ Assist with input into the annual budgeting and forecasting process.
+ Ensure key pieces of analysis are performed on areas of risk or opportunity within the business and that the financial levers are understood and communicated to the business together with clear recommendations.
+ Continuously review business initiatives to ensure that they meet the required profitability expectations.
+ Identify cost management opportunities (processes or expenses) for ensuring improved profitability and sustainable returns for the business.
**Required Experience:**
+ Degree in Finance / Commerce
+ At least 5 years in financial planning and analysis and business analysis within a multinational company
+ Comprehensive finance experience in a similar position in a related environment
+ Experience with accounting software
**Supporting Region:**
+ Australia - Will follow Malaysia working hours. May required to support Australia working hours if there's urgent deliverables.
**Knowledge, Skills, and Attributes:**
+ Display excellent attention to detail
+ Good verbal and written communication skills
+ Good communication skills (verbal and written)
+ Good interpersonal skills
+ Display good planning and organizing ability
+ Demonstrate good attention to detail
+ Deadline driven individuals who contribute to the success of the team
+ Able to cope with stressful situations
+ Able to deal with different individuals at all levels in the organization
+ Take own initiative and have a solutions-orientated approach
+ Maintain a high standard of accuracy and quality
+ Proactive approach with the ability to think ahead in a fast-paced environment
+ Strong analytical skills, and an ability to understand underlying business drivers and provide actionable insights based on your analysis.
+ Knowledge and prior exposure to international entities, foreign currency, and inter-company transactions
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**