96 Flexible Work jobs in Malaysia

Job Description

• Provide quick, accurate, and friendly service to customers via phone, email, or chat
• Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance
• Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed
• Work on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metrics
• Represent Client platform and tools to customers, educating them to navigate and self-serve where possible
• Build lasting relationships with customers, and other team members
• Be reliable, be on time and come in as scheduled

Educational/Work Experience and Requirements

· High school diploma or equivalent required.

· Candidate must be flexible working Onsite.

· Must have at least six months customer service experience or equivalent

· Must successfully pass a background check

We are looking for WFH Thai Interpreters.

Are you fluent in English and Thai? Elevate your language skills and secure a rewarding remote role with competitive pay! Join our diverse team and let's grow together.

As a language interpreter, you will assist in interpreting calls from diverse sectors such as medical, insurance, legal, and utilities fields (Training provided). Hence, fluency in English and Thai is crucial for you to bridge language gaps seamlessly for various English and Thai speakers.

1. Weekend and public holiday availability.
2. Only Night Shift: 5 days per week, 2 off days.
3. Working Hours: 9 hours per shift (8-hour working + 1 hour break time).
4. Looking for candidates available to work night shift.
5. No experience required for this role.

Expected salary: RM4,800.

This job is a Senior Student Advisor, mostly remote! You might like this job because you’ll help students from their first inquiry all the way to graduation, using your relationship skills to guide them in choosing the right courses.

- As our Student Advisor/ Education Counsellor, you will be the custodian and owner of the relationship with prospective students that
begins from the application process for University or KP Academic Partners to their graduation.
- This starts from us leading and providing guidance from the initial enquiry through to enrolment. By following up on previous student
enquiries, you will uncover their needs and objectives through a set of phone-based interviews and assess their suitability for the course
in alignment with their goals. By utilizing your proven relationship building and sales skills, you will self-manage a pipeline of generated
student enquiry leads to achieve set targets of student enrolments whilst ensuring the students’ needs are met throughout their entire
journey.
- We are looking for an enthusiastic, driven and flexible candidate based in Klang Valley, with recent experience of working in the field of
student enrolment or a similar relevant environment.

• Bachelor’s degree or higher
• 1- 2 years of experience in student enrollment, customer service, contact centre or similar sales environment
• Passion for relationship building, customer service, and drive for Sales
• Consultative sales technique and proven sales or contact centre experience
• You are a self-starter who is results orientated and driven to exceed targets
• Ability to meet and exceed KPIs with proven track record
• Energetic, Fast Learner and good Team Player
• Strong communication and presentation
• You enjoy business development and relationship building
• Curiosity and eagerness to build your own knowledge and undertake research into other areas related to the course including competitors offering (FEE-HELP, accreditations etc.)

Hiredly X, the headhunting team of Hiredly, makes headhunting accessible and affordable for every employer, no matter the size or industry.We help employers screen and source the best candidates through exclusive access to our job portal database.Assisted with AI, we make the headhunting process fast and accurate, allowing us to be competitive with our fees.

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

Lalamove is looking for an experienced Risk Analyst to support our Risk team in Hong Kong. The role entails driving analytics insights and enabling senior leadership to make effective, analytically driven decisions, in particular areas of fraud risk and financial efficiency.

The ideal candidate should be passionate about logistics and e-commerce, has a strong analytical and consultative mindset, deep understanding of risk strategy methodology and design, the ability to thrive in a dynamic, fast-paced environment delivering against tight deadlines, and a passion for scaling operations through automation.

• Carry out detailed walkthroughs and process mapping to identify significant risks and controls in Lalamove’s systems
• Monitor, review, and communicate the impact to the Risk team of future initiatives, including new products, changes to existing products, and major business initiatives
• Collaborate with internal stakeholders like customer support, marketplace, business development, data science, engineering, payments, and product to launch and monitor fraud prevention controls
• Review the financial impact of fraud incidents, understand root cause, and design preventative controls
• Design, evaluate, test, and implement risk rules to counteract fraud patterns and reduce fraud losses
• Regularly review and analyze the effectiveness of rules and make adjustments or deprecations as needed
• Be intensely data driven in prioritizing and evaluating the results of all work
• Be bold! Develop insights using data and research to create a risk control system that deters fraudulent behavior while providing a positive experience for Lalamove users.

• Proficient in SQL
• Proven track record of applying analytical/statistical methods to solve real-world problems using data
• Mandarin speakers are preferred as this role will be working closely with Hong Kong and China counterparts.
• Organized and self-motivated individual, comfortable operating within ambiguity
• Strong communication skills required to operate across multiple departments and stakeholders
• Desire to continually learn, adapt and work in a fun, fast-paced environment

• 3+ years in Risk/Fraud/Payments focused role
• BA/BS degree in Mathematics, Statistics, Computer Science, Finance, Economics or other quantitative field

Malaysia

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

Lalamove is looking for an experienced Risk Analyst to support our Risk team in Hong Kong. The role entails driving analytics insights and enabling senior leadership to make effective, analytically driven decisions, in particular areas of fraud risk and financial efficiency.

The ideal candidate should be passionate about logistics and e-commerce, has a strong analytical and consultative mindset, deep understanding of risk strategy methodology and design, the ability to thrive in a dynamic, fast-paced environment delivering against tight deadlines, and a passion for scaling operations through automation.

What you’ll do

• Carry out detailed walkthroughs and process mapping to identify significant risks and controls in Lalamove’s systems
• Monitor, review, and communicate the impact to the Risk team of future initiatives, including new products, changes to existing products, and major business initiatives
• Collaborate with internal stakeholders like customer support, marketplace, business development, data science, engineering, payments, and product to launch and monitor fraud prevention controls
• Review the financial impact of fraud incidents, understand root cause, and design preventative controls
• Design, evaluate, test, and implement risk rules to counteract fraud patterns and reduce fraud losses
• Regularly review and analyze the effectiveness of rules and make adjustments or deprecations as needed
• Be intensely data driven in prioritizing and evaluating the results of all work
• Be bold! Develop insights using data and research to create a risk control system that deters fraudulent behavior while providing a positive experience for Lalamove users.

• Proficient in SQL
• Proven track record of applying analytical/statistical methods to solve real-world problems using data
• Mandarin speakers are preferred as this role will be working closely with Hong Kong and China counterparts.
• Organized and self-motivated individual, comfortable operating within ambiguity
• Strong communication skills required to operate across multiple departments and stakeholders
• Desire to continually learn, adapt and work in a fun, fast-paced environment