What Jobs are available for Flexible Hours in Malaysia?

Showing 118 Flexible Hours jobs in Malaysia

Supply Planner Manager (UK hours)

Petaling Jaya, Selangor Danaher Corporation

Posted 6 days ago

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Job Description

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business System ( which makes everything possible.
The Supply Planner Manager is responsible for work with a cross-functional team (Sales, Supply Chain, Operations and Finance) to manage the demand/supply of finished goods to their region or scope. This role will also drive process improvement in multiple areas such as inventory management and demand/supply management. In addition, the role is responsible for managing and developing the supply planner to help maximize potential and achieving annual targets.
This position reports to the Commercial Operation Leader - Malaysia and is part of the Commercial Operation Team located in Petaling Jaya, Malaysia and will be an on-site role.
In this role, you will have the opportunity to:
+ Lead a dynamic team in achieving company core value driver and be the escalation point for Supply Planner in KL
+ Manage procurement of required SKUs with intercompany and 3rd party suppliers to support on time delivery and inventory targets
+ Drive continuous improvement and project participation to simplify supply planning processes
+ Drive KPI action plan and PSP to ensure team achieve KPI results
+ Participate and be the driver for Commercial Operation Strategy
The essential requirements of the job include:
+ Systematics with strong analytical, problem-solving skill and process improvement experience
+ 5 years or more experience in Supply Chain particularly Supply Planning
+ People leadership experience
+ Strong ability to persist challenges
+ Experience with SAP (MM/PP) is advantageous.
Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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Workplace Experience Coordinator / Customer Service_Shift Hours (Kuala Lumpur)

Kuala Lumpur, Kuala Lumpur CBRE

Posted 13 days ago

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Job Description

Workplace Experience Coordinator / Customer Service_Shift Hours (Kuala Lumpur)
Job ID

Posted
15-Oct-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**Workplace Experience Coordinator (Kuala Lumpur)**
CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.
**CBRE Global Workplace Solutions (GWS)**
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.
Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
**About the Role**
As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
**What You'll Do:**
+ First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
+ Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
+ Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
+ Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
+ Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
+ Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
+ Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
+ Coordinate with vendors who supply services or goods to the workplace.
+ Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
+ Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
**What You'll Need:**
+ Diploma or bachelor's degree in any relevant field with up to 2 years of job-related experience.
+ Ability to follow basic work routines and standards in the application of work.
+ Ability to work on **24 hours rotational shift hours** .
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Comfortable meeting and engaging with new people.
+ Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
If the above interests you, we would love to hear from you!
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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HRBP (Working Hours - 3pm to 12midnight twice a week)

Petaling Jaya, Selangor Danaher Corporation

Posted 13 days ago

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Job Description

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business System ( which makes everything possible.
The HRBP oversees the daily functions of the HR department, ensuring efficient and effective operations, compliance with laws, and a positive employee experience. This includes managing HR systems, policies, and procedures, as well as overseeing recruitment, onboarding, employee relations, and benefits administration.
This position reports to HR Director, located in Petaling Jaya, Malaysia and will be an on-site role.
In this role, you will have the opportunity to:
Employee Engagement:
+ Collaborate with cross-functional teams on employee relations discussions and inquiries, promoting a positive and inclusive work environment specifically supporting leaders and employees working on night shifts.
+ Supporting employee engagement initiatives such as social engagement (virtual coffee breaks session, annual offsite Team Building session, wellness program ie health day, etc) and Professional Development (roundtable leadership session, learning lunches, stay interview initiatives).
Learning & Development Solution Delivery:
+ Oversee training and development programs to enhance employee skills and competencies by delivering tailored annual training and learning solutions (e.g., online, in-person, blended) to address identified skill gaps and support employee growth at org level.
+ L&D Administration and Budget Management: Managing administration and HRDF budget in accordance with governance by Ministry of HR and Pall Malaysia ensuring 100% budget utilization annually.
+ Collaborating with business leaders to support ad-hoc employee training and development initiatives, promoting continuous learning and skill enhancement.
+ Talent Management Support: Delivering talent management and succession planning initiatives
+ Overseeing Daily HR Operations: Oversee daily HR operations matters including sign-off of HR letters in accordance with governance by HR Pall Malaysia policies and ensuring they are aligned with organizational goals.
The essential requirements of the job include:
+ Education: Possess at least Degree or Professional Qualification in Human Resource
+ Years of Experience: Minimum 8 years of working experience in HRBP environment, Learning and Development
+ Shift Working: Able to work on shift working hours (3.00pm 12.00pm).
+ Knowledge of HR laws and regulations: Ensuring compliance with all applicable laws and regulations.
+ Strong communication and interpersonal skills: Ability to effectively communicate with employees at all levels and build relationships.
Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
#onsite #LI-VH1
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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This advertiser has chosen not to accept applicants from your region.

HRBP (Working Hours - 3pm to 12midnight twice a week)

Kuala Lumpur, Kuala Lumpur Danaher Corporation

Posted 13 days ago

Job Viewed

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Job Description

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business System ( which makes everything possible.
The HRBP oversees the daily functions of the HR department, ensuring efficient and effective operations, compliance with laws, and a positive employee experience. This includes managing HR systems, policies, and procedures, as well as overseeing recruitment, onboarding, employee relations, and benefits administration.
This position reports to HR Director, located in Petaling Jaya, Malaysia and will be an on-site role.
In this role, you will have the opportunity to:
Employee Engagement:
+ Collaborate with cross-functional teams on employee relations discussions and inquiries, promoting a positive and inclusive work environment specifically supporting leaders and employees working on night shifts.
+ Supporting employee engagement initiatives such as social engagement (virtual coffee breaks session, annual offsite Team Building session, wellness program ie health day, etc) and Professional Development (roundtable leadership session, learning lunches, stay interview initiatives).
Learning & Development Solution Delivery:
+ Oversee training and development programs to enhance employee skills and competencies by delivering tailored annual training and learning solutions (e.g., online, in-person, blended) to address identified skill gaps and support employee growth at org level.
+ L&D Administration and Budget Management: Managing administration and HRDF budget in accordance with governance by Ministry of HR and Pall Malaysia ensuring 100% budget utilization annually.
+ Collaborating with business leaders to support ad-hoc employee training and development initiatives, promoting continuous learning and skill enhancement.
+ Talent Management Support: Delivering talent management and succession planning initiatives
+ Overseeing Daily HR Operations: Oversee daily HR operations matters including sign-off of HR letters in accordance with governance by HR Pall Malaysia policies and ensuring they are aligned with organizational goals.
The essential requirements of the job include:
+ Education: Possess at least Degree or Professional Qualification in Human Resource
+ Years of Experience: Minimum 8 years of working experience in HRBP environment, Learning and Development
+ Shift Working: Able to work on shift working hours (3.00pm 12.00pm).
+ Knowledge of HR laws and regulations: Ensuring compliance with all applicable laws and regulations.
+ Strong communication and interpersonal skills: Ability to effectively communicate with employees at all levels and build relationships.
Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
#onsite #LI-VH1
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - German Speaking (Working hours: Mon to Fri 3pm to 12 midnight)

Petaling Jaya, Selangor Danaher Corporation

Posted 19 days ago

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Job Description

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business Syste m ( which makes everything possible.
The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.
This position reports to the Customer Service Supervisor and is part of the Customer Service Team located in Petaling Jaya, Malaysia.
In this role, you will have the opportunity to:
+ Manage customer orders from order entry to product delivery to attain customer satisfaction
+ Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
+ Gain and apply foundational knowledge of compliance and commercial operations
The essential requirements of the job include:
+ Computer literacy and foundational Microsoft Office skills
+ Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
+ Language skills (German) and time zone hours (MYT: 3pm-12am/4pm-1am)
It would be a plus if you also possess previous experience in:
+ ERP knowledge with SAP preferred
+ Professional diploma/degree, or equivalent years of experience
Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
#LI-VH1 #Onsite
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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This advertiser has chosen not to accept applicants from your region.

Part-time Retail Associate (24 hours/week) - NIKE (Mitsui Outlet Park)

Selangor, Selangor Nike

Posted 13 days ago

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Job Description

**WHO ARE WE LOOKING FOR?**
**Work Hard. Play Hard.**
You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next **_Athlete (Retail Associate)_** to join our team part-time, for 24 hours per week.
Are you ready?
As a Nike Direct **Athlete,** you provide world-class service to the consumer using the four service principles:
**KNOW:** Build an authentic connection with consumers by getting to know them to guide their journey.
**EQUIP:** Credible Athletes equip consumers through product and service knowledge and expertise.
**ENGAGE:** Connect with consumers by inviting them to engage with Nike.
**INSPIRE:** Inspire by creating an emotional connection to the brand between the consumer and Nike.
**WHAT WILL YOU WORK ON?**
As a Nike Direct **Athlete,** you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
**WHAT YOU BRING**
+ Must have or be pursuing a secondary school qualification
+ Able to perform basic math functions, including addition, subtraction, multiplication, and division
+ Able to effectively communicate in verbal and written English
+ Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
+ Able to accomplish multiple tasks in a fast-paced environment
+ Able to work effectively with others in a team-oriented environment and provide excellent customer service
+ One or more years of customer service and/or retail experience preferred
Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call and let us know the nature of your request, your location and your contact information.
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Customer Service

Cyberjaya NTT America, Inc.

Posted 13 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Customer Service is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key Responsibilities:**
- Provide administrative support to the Service Desk team
- Receive, validate, and log client requests, ensuring accurate detail capture
- Assist in generating customer reports and maintaining documentation
- Perform other related tasks as assigned
- No shift work required; business hours only
**Knowledge and Attributes:**
- Detail-oriented
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Assist in generating customer reports and maintaining documentation
- Calm and focused under routine tasks
- Reliable and consistent in meeting deadlines
**Academic Qualifications and Certifications:**
- High School Certification (Diploma or Degree is a plus)
**Required experience:**
- Proficient in MS Office applications
- Fresh graduates and candidates with no experience are encouraged to apply
- Excellent English, written and verbal communication skills
- Able to work in Cyberjaya (On-site)
**Good-to-have (not mandatory)**
- Cantonese and Putonghua skills
- Basic knowledge in the technology Industry or Call Centre environment
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Customer Service and Customer Service VIP (Indonesian)

Horizon Network

Posted 8 days ago

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Job Description

Job Description

CUSTOMER SERVICE OFFICER

JOB DESCRIPTIONS:



Answering customer’s questions via phone and/or live chat

Maintaining and updating customers’ accounts

Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers

Collecting and analyzing customer’s feedback for service improvement.

REQUIREMENTS:



High School | College Degree | Bachelor Degree.

Experience as Customer Service is preferred but not required.

WITH or WITHOUT work experience in the same position are encourage to apply.

Willing to be TRAINED.

Language Required: NATIVE (Fluent), MANDARIN & ENGLISH (Intermediate).

Must be willing to relocate for work in COLOMBO, SRI LANKA.

Interview will be conducted via GOOGLE MEET, PHONE or TELEGRAM.

Can start ASAP.
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Customer Service Officer

Arrow Electronics

Posted 13 days ago

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Job Description

**Position:**
Customer Service Officer
**Job Description:**
**What You'll Be Doing**
+ Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
+ Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
+ Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert's, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge
+ Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.
**What We Are Looking For**
+ Diploma or Degree in any fields.
+ Experience in customer service (order management) or buyer from manufacturing industry is a plus.
+ Possess excellent communication and interpersonal skills in English.
+ Proficient with Microsoft office software's, especially for Excel (Pivot, VLOOKUP).
+ Customer-service oriented, analytical and problem-solving mindset.
+ Self-motivated and ability to prioritize tasks with sense of urgency.
+ **Fresh graduates are welcomed to apply** .
**What's In It For You**
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
+ Medical Insurance
+ Life Insurance
+ Year-end bonus
+ Performance Bonus
+ 5-Day Work Week
+ Growth Opportunities
+ And more!
**About Arrow**
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at .
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at .
For more job opportunities, please visit .
**Location:**
MY-Penang, Malaysia (Jalan Sultan Ahmad Shah)
**Time Type:**
Full time
**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
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Customer Service Representative

Selangor, Selangor ThermoFisher Scientific

Posted 13 days ago

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Job Description

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Position Summary:
This role is a Southeast Asia Customer Service role and you will report to the Customer Service, Supervisor. You will drive ownership and responsibility for the day-to-day order fulfillment tasks and provide Excellent Services to our Customers and Channel Partners. You are professional, accountable, Customer centric (Customers First mentality) and enjoy working in a fast-paced matrixed environment.
**Key Responsibilities:**
+ You will be the main contact window for customer, channel partner and team member through phone, email, and or meeting mode of communication. You will act like an Account Management by providing proactive communication on any changes or delays and provide alternate options/solutions.
+ You respond optimally and efficiently to customers inquiries, ranging from quotation, orders, product availability, pricing, delivery, billing, return/replacement, complaints and other forms of documentation (e.g. proof of delivery, etc). This includes preparation of vital documentation to complete the order transactions in a timely manner.
+ Have close interlocks with other functions such as Sales, Supply Chain & Global Factories to meet Customer's expectations, as well as work with Finance on Accounts Receivables (AR), Accounts Payables (AP) issues and follow up where needed.
+ Drive the Order to Cash process, including processes such as order creation, order status communication, purchase order processing, payment & LC handling, preparation of shipping documents and coordination with logistics, distribution, and forwarders on shipments, billing and invoicing
+ Responsible to meet Operational Excellence targets by meeting Key Performance Index and Service Level Agreements.
+ Participate in process improvement when needed and ensure documentation and order processes are in line with corporate guidelines and compliance.
+ Comfortable working across borders, time zones, and cultures, dealing with a variety of global stakeholders
+ Accountable to maintain accurate records of orders, inventory, and shipments.
+ Prepare reports on order status / ad-hoc meeting.
**Our ideal candidate embodies the following traits and values to be successful in the role:**
+ Passionate about improving Customer Allegiance Score (CAS).
+ Curious and accept continuous process improvement.
+ Self-Starter and quick learner.
+ Positive and greet changes as opportunities.
+ Able to work independently, as well as collaborate with peers to work towards a common goal.
+ Multi-task efficiently in a fast-paced environment.
+ Communicate with others openly, respectfully and positively in a professional manner.
**Required and/or Preferred Qualifications from you:**
+ Diploma in Logistics/Supply Chain/Life Science or relevant major
+ 2+ years of experience in Customer Service function
+ Candidate to be customer service oriented and excellence in phone and email etiquette skills.
+ Proficiency in ERP like SAP, E1 (Oracle), & MS Office Preferred.
+ International Trading Knowledge
+ Fluent in both spoken and written English, Bhasa Melayu, additional language skills such as Mandarin, Bhasa Indonesian, Thai, Vietnamese are a plus
+ Possess attentive listening and problem-solving skills.
Competencies:
+ Demonstrates the ability to operate in a fast paced, multi-tasking environment.
+ Focuses and anticipates the needs of external and internal customers. Owns the customer experience and consistently delivers on commitments.
+ Accuracy is required in performing all functions of this position.
+ Self-starter with enthusiasm and positive outlook. Initiative and good organization skills are extremely valuable to ensure good customer service.
+ Passionately curious. Sees things from new angles, questions assumptions and conventional thinking.
+ Resilient and not afraid of changes. Loves taking on difficult challenges and resolving it.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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