369 Flexible Engagement jobs in Malaysia
Physician Engagement, Specialist
Posted 11 days ago
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Physician Engagement, Specialist page is loadedPhysician Engagement, Specialist Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-57176
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About the Role
To manage cost and cost containment efforts for covered members and policyholders of AIA health insurance policies related to specialist costs. To build cordial business relationship with specialist doctors, medical directors and panel providers and ensure medical claims costs are contained effectively with regular performance dialogues, scorecard management and monitoring of utilization with the use of analytics.Roles & Responsibilities:
1. Specialist Management
i) New Specialist Panel-ship.
- To manage and grow a network of specialist doctors who provide cashless and cost-efficient service to covered members including recruitment, utilization management, and termination.
- To provide the relevant assessment study for new specialist and provide recommendations based on credentialing guidelines and cost requirements.
ii) Provider Engagement.
- To create an engagement platform with medical directors, hospital management and specialists (as required) as opportunity to highlight cost and behavior of specialists to improve
- To provide and receive feedback from specialists, medical directors and head of departments from providers by monitoring behavior and evaluating the performance of specialist doctors based on claims utilization, market best practice, service level, adherence to fee schedule and possible fraud for mutual improvement.
iii) Relationship Management/Communication
- To arrange and manage specialist communication, engagement sessions, appeal process to enable a feedback loop to ensure cost is managed
2. Scorecard Management and Review
- To create and manage specialist doctor’s scorecard to monitor specialist cost
- To engage with medical directors, specialists to explain and understand scorecards
- To monitor specialist cost and decide on specialist removal, continue within watchlist etc. for further action.
3. Internal & External Communication
- to provide timely communications internally (to AHS), and externally to providers, and hospital management to inform on the status of specialists.
- To proactively manage speclaists inquiries, and managing the relationship with medical directors alongside hospital network partnership team
4. Health Analytics
- To provide actionable insights from the relevant dashboards related to specialists
- To provide actionable insights from data and audit findings on cost, quality indicators of specialists specifically; average cost, Length of Stay, and bill size statistics (Percentiles and Probabilities) especially for scorecard management.
- To support on performing quarterly bill reviews of specialists from specific hospitals, or specialty for diagnosis/procedures for identifying major cost contributors in the bill.
- To identify the right procedures, providers and pricing for package pricing and any cost containment related initiatives.
5. Cost Management
- To participate with team in executing Specialist Management Strategy to achieve targeted medical inflation targets.
- To maximize cost savings on specialist cost management
- To support special projects that may incur significant savings and impact on medical inflation.
Minimum Job Requirements:
- Degree in Health or Life Sciences, Allied Health or relevant disciplines
- Working experience in healthcare or managed care or insurance industry.
- Knowledge in healthcare management, experience in nursing and medical advancement.
- Good verbal and written communication skills, problem solving skills, able to manage people, fundamental knowledge in accounting principles, good analytical skills, proficiency in basic computer operating software like MS Office, willing to travel for job assignments.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Similar Jobs (1) Senior Manager, Specialist & Quality Audit Management and Advisory locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days AgoAt AIA, we don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.
If you believe in better, we’d love to hear from you.
#J-18808-LjbffrCustomer Engagement Specialist
Posted 17 days ago
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1. Lead Management
- Qualify and prioritise leads based on their urgency and reliability
- Engage over the phone with prospects and customers to qualify their need(s) and investigate potential broader business opportunities
- Effectively address customer concerns, objections, and queries by providing tailored solutions
- Ensure proper handover of leads to the appropriate delivery team/consultant, sharing all relevant background information
- Ensure a high quality and systematic follow up of all leads throughout their lifecycle2. Process Management
- Build and document comprehensive lead management processes and workflows that cover various scenarios
- Establish clear guidelines and documentation for lead qualification, tracking, and handover
- Maintain detailed records for each lead, adequately capturing information and outcomes in our systems.
- Monitor metrics to identify trends and opportunities for process improvement3. Collaborate with the marketing team to optimize the timing and effectiveness of lead generation campaigns.4. Work closely with the delivery teams to facilitate a seamless transition from the presales stage to client onboarding, ensuring clear communication of client expectations and requirements.
A successful Customer Engagement Specialist should have:
1. Higher education (Bachelor/Master) in business, marketing, or a related field.
2. Proven experience (2 to 4 years) in a business development, 360° or presales role in the recruitment industry.
3. Fluency in English
4. Demonstrates excellent communication and presentation skills, effectively conveying expertise in a clear and concise manner.
5. Excellent interpersonal skills with the ability to build and maintain strong relationships with prospects and internal stakeholders.
6. Self-motivated and result-oriented, with the ability to work independently and meet deadlines.
- A competitive salary package.
- Comprehensive benefits
- Opportunities for career growth within a large organization in the business services industry.
- A professional work environment in a central location in KL.
- The chance to work on regional tax matters and develop expertise in the APAC market.
Take the next step in your tax career by applying for this exciting role in KL today!
People Development & Engagement Specialist
Posted 11 days ago
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- Full-time
WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real estate market. As an innovation firm in this industry, WORQ is a venture capital-backed startup invested by Cradle, 500 Start-Ups, Phillip Capital, Space Matrix ( a sister company of Jungle Ventures ), as well as private investors from Goldman Sachs and Temasek. Winning 5 awards including, Voted the Best Coworking Space of Malaysia by the Malaysia Rice Bowl Startup Awards in 2017, Coworker Member’s Choice Award winner in 2018, Outstanding Incubator / Coworking Space Winner in 2018, Coworker Member’s Choice Award winner for Kuala Lumpur category in 2019 and Coworker Member’s Choice Awards winner with 100,000 sqft of space and growing, housing over 281 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian entrepreneurship history.
WORQ’s fast growth in a sustainable manner has garnered the continued support and investment from the VC world including its latest third round of financing completed amidst COVID-19 with backing from seven follow-on investors, signifying investor confidence in its potential. Its sustainability and risk management is bar none and endorsed by six of the major banks in Malaysia extending loan offers to WORQ, passing the stringent risk test of traditional banks. With a strong base, WORQ is poised to capitalize on the fast-growing flexible office market to reach its vision of making people prosper by working together. It's a massive dream, and we're working passionately to fulfill it. We can't do it alone though - this is where you come in.
I) People Engagement & Culture Building
Design and implement initiatives that foster a vibrant, collaborative, and high-performing work culture aligned with company values.
Develop and execute engagement programs, including team-building activities, recognition programs, and internal events to drive employee morale.
Act as a cultural ambassador, ensuring strong integration of company values into daily operations and decision-making.
Gather insights through surveys and feedback mechanisms to continuously refine engagement strategies.
II) Driving Learning & Engagement Ecosystem
Champion a culture of continuous learning and knowledge sharing within the organization.
Develop and oversee structured learning pathways for employees, focusing on leadership, professional growth, and upskilling throughout their employee journeys.
Implement a blended learning approach, leveraging workshops, e-learning, mentoring, and peer coaching.
Track and measure the impact of L&D initiatives, ensuring alignment with company objectives and business needs.
Collaborate with department heads to identify skill gaps and design targeted development programs.
Establish internal knowledge-sharing forums, fireside chats, and best-practice exchanges among employees and members.
III) Broaden Learning & Development Programmes as Community Offerings
Collaborate with WORQ Community Team to extend WORQ’s L&D initiatives beyond internal employees by developing learning programs for the broader coworking community.
Build strategic partnerships with industry experts, trainers, and institutions to offer high-value learning experiences.
Design scalable and revenue-generating L&D programs that reinforce WORQ’s positioning as a hub for business growth and innovation.
Measure program effectiveness through participant feedback and engagement analytics to continuously improve offerings.
IV) As part of the HR team, you are also expected to:
Collaborate and support Human Resources department with any tasks/responsibilities/projects.
Perform other or ad hoc duties / projects and responsibilities as assigned by the superior and management.
Bachelor’s degree in Human Resources or a related field of study; or, an equivalent combination of education and/or experience.
Minimum of three years of work experience in human resources/administration and support of talent development/engagement activities.
Excellent verbal, written and interpersonal communication skills; highly collaborative team approach to work.
Organization, strong attention to detail, and responsiveness are critical because of the high visibility of this team's work within the company.
Successful record of managing multiple projects with demonstrated ability to work independently preferably in a fast-growing environment.
Establish and maintain positive and effective work relationships with a diverse network of administrative leadership and staff
A passion for internal employee communications as a key culture-building tool to help boost engagement, belonging, and morale
#J-18808-LjbffrEngagement Manager
Posted 11 days ago
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Lingkaran Syed Putra Mid Valley City, Malaysia | Posted on 07/10/2025
- Country Malaysia
Role Overview: Engagement Manager
Location: Malaysia
As Engagement Manager, you will lead key client relationships and manage the successful delivery of AWS-based GenAI, Data, and Cloud transformation engagements. Your core responsibility is to own the client account, drive business value, manage program delivery at a portfolio level, and grow the relationship in close partnership with AWS.
While you won’t be hands-on technically, you will need to understand AWS-native solutions well enough to position them to business and IT stakeholders, shape high-level solutions, and collaborate with technical teams to drive execution.
Key Responsibilities
Client & Account Management
- Serve as the primary client partner across one or more strategic AWS-based accounts.
- Build trusted relationships with client stakeholders, digital leaders, and AWS Partner teams.
- Translate client business priorities into actionable solution roadmaps.
- Drive account growth by identifying and converting new opportunities across GenAI, Data, and Cloud.
- Lead executive governance, QBRs, and value realization discussions.
Engagement Leadership
- Own the delivery of multi-track AWS engagements across GenAI solutions, cloud migration, and data modernization.
- Partner with delivery leads and solution architects to ensure on-time, high-quality execution.
- Act as the escalation point for both clients and internal teams.
- Monitor progress across engagements and ensure alignment with business outcomes and KPIs.
Commercial Ownership
- Manage account-level P&L, including revenue growth, gross margin, and billing milestones.
- Structure and negotiate SoWs, rate cards, and renewals with support from legal and finance.
- Forecast pipeline and track deal closure in coordination with pre-sales and AWS teams.
- Collaborate with AWS and internal teams to shape tailored go-to-market offerings.
- Contribute to proposal development and RFP responses with a focus on business value.
Stakeholder Leadership
- Manage internal teams across consulting, delivery, and engineering (not directly as their functional manager but as the engagement lead).
- Ensure resource alignment, onboarding, and cross-functional coordination.
- Contribute to account-level strategy, planning, and reporting.
Qualifications
- 7–9 years of experience in IT consulting or technology services, preferably in a client-facing, business leadership role.
- Proven ability to manage enterprise client accounts and lead multi-million-dollar engagements.
- Familiarity with AWS services and use cases, especially in GenAI and Data platforms (no hands-on required, but should speak the language).
- Strong commercial acumen: P&L ownership, contract negotiation, and sales enablement.
- Excellent communication and relationship-building skills.
Preferred Qualifications
- Bachelor's degree in Business, Engineering, or related field (required).
- Exposure to one or more industries: Banking, Telecom.
- Understanding of cloud cost models, transformation business cases, and TCO/ROI frameworks.
- AWS Business Accreditation or AWS Cloud Practitioner certification is a bonus (even for non-technical candidates).
What We Offer
- An opportunity to be part of an agile, highly proficient, and experienced AI/ML team.
- An opportunity to work on challenging data science and machine learning problems with customers and see your work deployed in action.
- A fast-paced software development environment that uses the latest open-source tools across the development stack.
We provide a competitive salary and benefits package, a vibrant work environment, and numerous opportunities for professional growth.
#J-18808-LjbffrEngagement Manager
Posted today
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Job Description
Role Overview: Engagement Manager Location: Malaysia As Engagement Manager, you will lead key client relationships and manage the successful delivery of AWS-based GenAI, Data, and Cloud transformation engagements. Your core responsibility is to own the client account, drive business value, manage program delivery at a portfolio level, and grow the relationship in close partnership with AWS. While you won’t be hands-on technically, you will need to understand AWS-native solutions well enough to position them to business and IT stakeholders, shape high-level solutions, and collaborate with technical teams to drive execution. Key Responsibilities Client & Account Management Serve as the primary client partner across one or more strategic AWS-based accounts. Build trusted relationships with client stakeholders, digital leaders, and AWS Partner teams. Translate client business priorities into actionable solution roadmaps. Drive account growth by identifying and converting new opportunities across GenAI, Data, and Cloud. Lead executive governance, QBRs, and value realization discussions. Engagement Leadership Own the delivery of multi-track AWS engagements across GenAI solutions, cloud migration, and data modernization. Partner with delivery leads and solution architects to ensure on-time, high-quality execution. Act as the escalation point for both clients and internal teams. Monitor progress across engagements and ensure alignment with business outcomes and KPIs. Commercial Ownership Manage account-level P&L, including revenue growth, gross margin, and billing milestones. Structure and negotiate SoWs, rate cards, and renewals with support from legal and finance. Forecast pipeline and track deal closure in coordination with pre-sales and AWS teams. Collaborate with AWS and internal teams to shape tailored go-to-market offerings. Contribute to proposal development and RFP responses with a focus on business value. Stakeholder Leadership Manage internal teams across consulting, delivery, and engineering (not directly as their functional manager but as the engagement lead). Ensure resource alignment, onboarding, and cross-functional coordination. Contribute to account-level strategy, planning, and reporting. Requirements
Qualifications 7–9 years of experience in IT consulting or technology services, preferably in a client-facing, business leadership role. Proven ability to manage enterprise client accounts and lead multi-million-dollar engagements. Familiarity with AWS services and use cases, especially in GenAI and Data platforms (no hands-on required, but should speak the language). Strong commercial acumen: P&L ownership, contract negotiation, and sales enablement. Excellent communication and relationship-building skills. Preferred Qualifications Bachelor's degree in Business, Engineering, or related field (required). Exposure to one or more industries: Banking, Telecom. Understanding of cloud cost models, transformation business cases, and TCO/ROI frameworks. AWS Business Accreditation or AWS Cloud Practitioner certification is a bonus (even for non-technical candidates). What We Offer An opportunity to be part of an agile, highly proficient, and experienced AI/ML team. An opportunity to work on challenging data science and machine learning problems with customers and see your work deployed in action. A fast-paced software development environment that uses the latest open-source tools across the development stack. We provide a competitive salary and benefits package, a vibrant work environment, and numerous opportunities for professional growth.
#J-18808-Ljbffr
Government Engagement Senior Specialist
Posted 17 days ago
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Government Engagement Senior Specialist page is loadedGovernment Engagement Senior Specialist Apply locations Menara Maxis time type Full time posted on Posted 30+ Days Ago job requisition id JR09549
Are you ready to get ahead in your career?
- We want to empower you turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
Role Requirements
- Experience working with - state government and local authorities and civil service officers at Federal government.
- 10+ years of navigating and building relationships with relevant state/local authorities–Superior communication and presentation skills
- Ability to efficiently collect and disseminate critical information to the right parties
- Must reside within the State being applied for
- Native proficiency in Bahasa and local dialects for specific states
KPIs
- # of key stakeholders on direct dial
- # of tier 1 state and local council events attended
- # of state & local events curated with >20 senior participants (senior participants to be defined)
- # of premises passed
- Average permit time (excluding rework) for given state
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
About UsTomorrow Begins Today
We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences.
We deeply believe that the key element to our success has always been our people. Visit our careers page to learn more about #LifeAtMaxis.
#SimplyMaxis Culture
To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our culture values. Our #SimplyMaxis culture encompasses four values which are ‘Keep It Simple’, ‘Focus On Real Customer Needs’, ‘Go For Gold’, and ‘Celebrate Winning Together’.
Watch these videos and hear from our people who live and breathe our #SimplyMaxis culture.
Customer Engagement Specialist - Mercedes Benz
Posted 17 days ago
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Job Description
- Greet and welcome customers and guests
- Attend to customers’ needs
- Assign customers to Sales Executives / Customer Service Consultants on duty
- Answer incoming & redirect calls, and take & forward messages
- Conduct post-delivery CSI/CLI surveys
- Conduct service reminder or any Sales/After Sales customer related calls
- Contribute and participate in company / MBM related / organised events and roadshows
- Manage the general administration tasks which includes incoming mail & packages, maintain proper records/logs of walk-ins, demos, generate reports and any tasks assigned from time to time
- Min SPM/ STPM/ Certificate/ Diploma in Hospitality or Hotel Management
- Possess min 2-3 years working experience in front-desk/ customer facing, preferably in retail/ hospitality environment
- Able to converse fairly in English and Malay. Multi-lingual is an added advantage
- Pleasant outlook and personality with good communication & interpersonal skills
- MUST be able to work on rotated weekends
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Candidate Engagement Specialist - Japanese Speaking
Posted 6 days ago
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The Candidate Engagement Specialist (CES) is responsible for candidate generation primarily through direct sourcing and research to attract both passive and active candidates. The CES may manage an individual requisition load, participating in discovery intake to offer negotiation or form part of a sourcing team, supplying qualified candidates for requisitions managed by the IBM Talent Acquisition Partners. The CES will help define, develop, plan and implement recruiting strategies utilizing their market knowledge. They will act as the first point of contact for candidates and will be able to sell the client's EVP and talk knowledgeably about the company, industry and role opportunity.
**Your role and responsibilities**
- Participates in the role discovery meeting with Hiring Manager and agrees delivery expectations, timelines and sourcing strategies
- Consults with the Talent Acquisition Partner on the role requirements and sector/market talent supply considerations which may impact delivery
- Develops comprehensive, innovative sourcing strategies including passive candidate outreach channels, recruitment marketing plans and talent pool mining.
- Drives innovative programs, events, campaigns and networking channels to build referrals and candidate pipeline
- Conducts or orchestrates projects as required including email marketing, competitor organizational chart mapping, mapping target companies and professional and alumni associations, social media, cold calling, and social activities
- Use screening and selection criteria to identify qualified candidates and determine the relevant strength of the candidates in the pool
- Acts as a brand ambassador to engage passive candidates and develop and retain their interest in the client's company
- Sources, screens, and submits candidate short-lists to the Talent Acquisition Partners.
- Keeps systems accurately updated as required.
- Prioritizes workload based on sourcing effort required in order to meet weekly/monthly/quarterly production goals and revenue targets as set by management team
- Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account
**Required technical and professional expertise**
- At least 2 years of recruitment experience for the Japanese market, with sourcing expertise in either an in-house, RPO or agency role.
- Good working proficiency in computer skills and MS Office.
- Fluency in English and native Japanese proficiency
**Preferred technical and professional experience**
- At least 2 years of experience with direct sourcing methodologies and channels
- Experience of sourcing for Technology roles
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Manager, Engagement Manager
Posted 8 days ago
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About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Key Responsibilities
1. Organising and managing staff engagement activities for centre wide – Annual dinner/amazing race/movie nights/fun walks/festive related activities & buffets/sports related, etc and business units including Contact Centre in organizing engagement activities and ad hoc treats.
2. Preparation of broadcast/communication – staff related matters/risks awareness/rewards and recognition:
Purpose of broadcast.
Preparation of the communication contents.
Ensuring to the timeliness of the broadcast of the communication.
4. Collating and reporting of team huddles.
5. Collating and reporting of scorecards.
6. Monitoring and supervising administrative operation duties/functions
- Monthly payroll data preparation and submission
- System access requests/amendments/deletions
- Preparation and submission of Departmental Control Checklist
- Document management – accurate and timeliness in tracking/filing/control of all documents received (hardcopies & softcopies)
- Lockers issuance
8. Organizing and managing ad hoc projects/activities/events requested by Senior Management.
9. Supporting Senior Management on ad hoc communications requested by them.
10. Conduct employee satisfaction survey.
11. Conduct staff focus groups and obtaining feedback and implementing proposed initiatives for a better working environment and engaged workforce.
Key Requirements
1. At least a Bachelor’s degree in Human Resource Management, Communications, Psychology, or its equivalent.
2. Minimum 5 years of relevant experience in employee engagement and/or internal communication in a corporate setting. Experience in contact centre or shared services environments is preferred.
3. Strong written and verbal communication skills with an ability to tailor messaging to diverse employee groups.
4. Excellent stakeholder management skills
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
#J-18808-Ljbffr
Culture & Engagement Manager
Posted 11 days ago
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Job Description
ADA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the Culture & Engagement Manager role at ADA
ADA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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About ADA
ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity.
About ADA
ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity.
What will you do
- Culture & Engagement
- Design and deliver initiatives that activate ADA’s cultural values.
- Partner with leaders and HRBPs to shape a performance-driven, inclusive culture across markets.
- Lead engagement surveys (e.g., pulse, annual), distil insights, and drive action planning.
- Develop campaigns, rituals, and moments that strengthen belonging, connection, and recognition.
- Employer Branding & EVP
- Define and evolve ADA’s Employer Value Proposition (EVP) in line with company values and strategic goals.
- Partner with Talent Acquisition and Marketing to develop recruitment messaging, campaigns, and content that attract high-performing, purpose-driven talent.
- Manage ADA’s presence on platforms like LinkedIn and Glassdoor; track reputation and sentiment metrics.
- Onboarding & New Hire Experience
- Reimagine and own the end-to-end onboarding journey — from pre-boarding to Day 90.
- Ensure new hires are immersed in ADA’s culture, values, and performance expectations from day one.
- Partner with L&D and business units to scale onboarding across markets and functions.
- Change & Culture Communications
- Act as a culture and communications lead during org transformation, integrations, or strategy shifts.
- Translate complex messages into compelling narratives that inspire trust, clarity, and alignment.
- Coach and enable leaders to champion culture in their teams.
- 8-10 years’ experience, ideally including time in consulting or a high-growth, matrixed environment.
- Strong track record in employee engagement, culture, or employee experience strategy.
- Experience in employer branding, onboarding design, or internal communications is a plus.
- Skilled in using both data and narrative to influence change and shape culture.
- Familiarity with engagement platforms (Culture Amp, Peakon, Qualtrics, etc.)
- Previous work on EVP strategy, branding campaigns, or onboarding design.
- Experience in regional or cross-cultural roles.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Business Consulting and Services
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