6 Flagship Store jobs in Malaysia

Responsibilities:

1. Provide professional consultation/advice and maintain good relationship with customer at all times.
2. Customer service-oriented, customer-centric and sales-driven to bring more sales.
3. Close sales for the company, assist in order processing and order fulfilment.
4. Assist Branch Manager to achieve sales target and execute Management instructions.
5. Handle customer inquiries professionally (customer complaints, feedback, product surveys).
6. File customer records, including contact information, purchases, billings, and do after-sales service.
7. Conduct daily stock counts and update customer details in the system.
8. Maintain the branch/store cleanliness and tidiness.
9. Work together with the store manager to achieve sales targets.
10. Conduct daily and monthly audits for equipment, supplies, and materials.
11. Provide support for ad hoc sales-related duties or any other duties as required and assigned.
12. Achieve individual sales targets and contribute towards the achievement of the branch target.
13. Always keep a professional, well-presented appearance and goal-oriented work culture.
14. Actively promote all company national marketing campaigns and engage with each store staff to drive all KPIs.

Job Requirements:

1. Must be willing to work retail hours, shifts, WEEKENDS, and PUBLIC HOLIDAYS (shift rotation).
2. Good interpersonal & communication skills, friendly tone & positive attitude.
3. Good command of spoken and written English, Bahasa Malaysia, and Mandarin due to the nature of the business.
4. Able to work in a team and under pressure in a fast-moving environment.
5. Willing to learn something new, take up challenges, and be punctual.
6. At least 3 years of sales experience (training provided).
7. At least possess SPM or above qualification.
8. Yearly performance bonus and increment.
9. 13th Month Salary, Overseas Incentive Trip, Cash Rewards on Accumulation Monthly Sales Target.
10. Monthly Sales Rewards/Incentive.
11. Company uniform provided and on-the-job training for career enhancement.
12. Company treats (birthday celebration, festive celebration, and lunch performance treats).
13. Shopping mall environment with friendly colleagues atmosphere.
14. Opportunities for promotion and professional development.
15. All compulsory benefits following Employment Act (Leaves entitlement and statutory contribution).

• Maintain accurate stock levels and coordinate inventory orders.
• Oversee recruitment, training, scheduling, and performance of store staff.
• Ensure exceptional customer service and handle complaints or inquiries.
• Assist with budgeting, track expenses, and ensure financial objectives.
• Collaborate with sales team to implement sales targets and marketing strategies.
• Ensure compliance with local health, safety, and company regulations.
• Utilize POS systems and retail management software to enhance operational efficiency.
• Prepare regular performance reports and analyze operational data.

• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
• Proven experience in retail management or an administrative retail role.
• Strong leadership, communication, and customer service skills.
• Knowledge of retail operations, inventory management, and financial procedures.
• Proficiency with retail management software, POS systems, and MS Office Suite.
• Strong organizational and problem-solving abilities.

• Competitive salary based on experience and qualifications.
• EPF, SOCSO, and EIS contributions as per Malaysian labor laws.
• Paid annual leave, sick leave, and public holidays.
• Medical, dental, and insurance coverage.
• Career growth opportunities and training programs.
• Inclusive and supportive workplace culture.
• Work-life balance with flexible work arrangements (if applicable).

Higher Secondary/STPM/A Level/Pre-U, Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree, Master's Degree, Doctorate (PhD)

The Company

GMG is a global well-being company involved in retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, food, and health sectors. Its vision is to inspire people to win in ways that make the world better. GMG's investments span four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Owned and managed by the Baker family, GMG has become a leading global company, partnering with some of the world's most successful brands. Operating across the Middle East, North Africa, and Asia, GMG has introduced over 120 brands to its markets.

Responsibilities:

To lead and focus on maximizing sales and commercial opportunities in the following areas:

• Maximize sales return per square foot.
• Increase the average basket size and overall transactions of the responsible business unit.
• Ensure efficient preparation and implementation of sales promotion activities.
• Monitor seasonal changes according to provided guides, ensure merchandise displays highlight seasonal features, and maintain high display standards to promote a better shopping experience and increase sales.
• Analyze sales figures to identify areas of strength and weakness, seeking ways to increase sales based on commercial data and on-floor observations.
• Use stock management systems to ensure optimal stock availability and coordinate logistics, including consolidation, to ensure efficient stock movement from warehouse to store, and timely stock turnaround in fitting rooms and receiving areas.
• Implement best practices following the commercial management toolkit to enhance store business management.
• Lead and motivate the team to achieve daily targets.

Job Requirements:

• Must be a Malaysian citizen.
• Minimum of 3-4 years of experience in retail sports is compulsory.
• At least 3 years of direct experience managing retail stores.
• Willing to work retail hours and on public holidays.

Negeri Sembilan

Responsibilities

• Maintain the central store ensuring sufficient stocks are available for use while preventing overstocking for the hospital.
• Order, receive and barcode label of goods in accordance with company policies and procedures.
• Store the materials in proper designated location and label or tag with clear identification.
• To transfer stock to other sub stores when requested.
• To monitor stock expiry and minimize stock wastage due to expiry.
• Perform periodic stock takes to ensure physical stocks tally with HIS system.
• To maintain records of transfer requests and goods received notes in both hard copy and in the system.
• Maintain the central store, records area and stores area in a neat and orderly manner.
• Report, document and track damages and discrepancies on orders received.
• Segregate expired and recall products in designated areas for further action of return or dispose.
• Perform any other duties, or participate in committees or projects, that are assigned from superior or management from time to time.
  
  

• Candidate must possess at least SPM or Diploma level in any field.
• Good command of both written & spoken in English and Bahasa Malaysia.
• At least 1 year of working experience in the related field.
• Healthy physically and mentally.
• Experience in 5S methodology is an added advantage.
• Computer literacy with basic knowledge in Microsoft Office is required.
• Good interpersonal and communication skills.
• Good team player.
• Basic knowledge in medical supplies.
  
  

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