What Jobs are available for Finance Business Support in Malaysia?
Showing 6 Finance Business Support jobs in Malaysia
Director of Finance & Business Support
IHG
Posted 19 days ago
Job Viewed
Job Description
**What's the job?**
As Director of Finance & Business Support, you'll direct hotel financial operations and ensure the security of hotel assets. Reporting on the financial state of hotel you'll also make recommendations to improve hotel profitability. You'll be the first point of contact for all hotel financial and accounting-related issues with general manager, owners, auditors (internal and external) and regulatory agencies
**Your day-to-day**
**People**
+ Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers
+ Develop your team and improve their performance through coaching and feedback, and create performance and development goals - recognise good performance
+ Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently
+ Recommend or initiate any HR elated actions where needed
+ Direct the team on how decision-making impacts profits
+ Drive a great working environment for teams to thrive - connect departments to create sense of one team
**Responsible Business**
+ Implement and maintain acceptable accounting practices as required by company policy and procedures
+ Ensure financial control procedures and systems are ethical and legal
+ Participate in local recognised professional and industry organisations
+ Manage hotel contracts (example: vendor leases and/or service contracts)
+ Other ad-hoc duties - unexpected moments when we have to pull together to get a task done; Manager on Duty functions
+ Ensuring Insurance and Licenses for the hotel is compliant and up to date wit the requirement, complying with HMA and local government regulations
**Guest Experience**
+ Help guests - you'll be happy to help if someone needs assistance with a request or complaint
+ Ensure accounting practices, support the guest experience through payment options (e.g. credit card systems, room charges), inventory controls and financial dispute resolution
**Financial**
+ Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return
+ Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads
+ Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts
+ Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings
+ Manage accounts payable to balance cash flow and reputation with suppliers
+ Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved
+ Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances
**Accountabilities**
+ This is the top Accounting job in a large, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.
**WHAT WE NEED FROM YOU?**
+ Bachelor's degree / higher education qualification / equivalent in Accounting and Finance
+ 4-8 years' experience in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience
+ Knowledge of accounting management duties e.g. negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns etc
+ Professional accounting knowledgeable of USALI or finance designation or certification preferred
+ Must speak local language(s). English and Other languages preferred
**How do I deliver this?**
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers **True Hospitality** in their own way, and at the heart of it all are specific, core service skills.
+ **True Attitude:** being caring, wanting to make a positive difference, and building genuine connections with guests
+ **True Confidence:** having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
+ **True Listening:** focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
+ **True Responsiveness:** is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
As Director of Finance & Business Support, you'll direct hotel financial operations and ensure the security of hotel assets. Reporting on the financial state of hotel you'll also make recommendations to improve hotel profitability. You'll be the first point of contact for all hotel financial and accounting-related issues with general manager, owners, auditors (internal and external) and regulatory agencies
**Your day-to-day**
**People**
+ Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers
+ Develop your team and improve their performance through coaching and feedback, and create performance and development goals - recognise good performance
+ Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently
+ Recommend or initiate any HR elated actions where needed
+ Direct the team on how decision-making impacts profits
+ Drive a great working environment for teams to thrive - connect departments to create sense of one team
**Responsible Business**
+ Implement and maintain acceptable accounting practices as required by company policy and procedures
+ Ensure financial control procedures and systems are ethical and legal
+ Participate in local recognised professional and industry organisations
+ Manage hotel contracts (example: vendor leases and/or service contracts)
+ Other ad-hoc duties - unexpected moments when we have to pull together to get a task done; Manager on Duty functions
+ Ensuring Insurance and Licenses for the hotel is compliant and up to date wit the requirement, complying with HMA and local government regulations
**Guest Experience**
+ Help guests - you'll be happy to help if someone needs assistance with a request or complaint
+ Ensure accounting practices, support the guest experience through payment options (e.g. credit card systems, room charges), inventory controls and financial dispute resolution
**Financial**
+ Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return
+ Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads
+ Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts
+ Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings
+ Manage accounts payable to balance cash flow and reputation with suppliers
+ Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved
+ Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances
**Accountabilities**
+ This is the top Accounting job in a large, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.
**WHAT WE NEED FROM YOU?**
+ Bachelor's degree / higher education qualification / equivalent in Accounting and Finance
+ 4-8 years' experience in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience
+ Knowledge of accounting management duties e.g. negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns etc
+ Professional accounting knowledgeable of USALI or finance designation or certification preferred
+ Must speak local language(s). English and Other languages preferred
**How do I deliver this?**
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers **True Hospitality** in their own way, and at the heart of it all are specific, core service skills.
+ **True Attitude:** being caring, wanting to make a positive difference, and building genuine connections with guests
+ **True Confidence:** having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
+ **True Listening:** focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
+ **True Responsiveness:** is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Advisor, Business Operations
Bayan Lepas
Dell Technologies
Posted 9 days ago
Job Viewed
Job Description
Transformation and Analytics Advisor
We're proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.
Join us to do the best work of your career and make a profound social impact as a Transformation and Analytics Advisor on our Team in **Penang**
**You will:**
+ We are part of Client Peripherals Product Group supporting Parts & Power product categories (as batteries, power adapters, memory, storage, graphic card, replacing LCD & keyboards, motherboards, palmrest, etc.) across all the regions.
+ This role is designed to oversee end-to-end processes related to Parts and Power, including spare parts operations, supply-related processes, pricing, and reporting. Our goal is to provide maximum support, allowing us to grow our business and improve customer expectations. We want to make our product easy to find and easy to buy.
+ In this role, you will collaborate with the Dell Client Peripheral Launch Managers (PM), Regional Product Line Managers, Supply & Demand Planners, Pricing, and Services teams. The focus will be on fine-tuning and simplifying existing processes, standardizing them across all regions, and automating as much as possible.
+ Additionally, you are expected to actively identify new opportunities to improve the customer experience during the purchase path and drive new business initiatives.
+ As the main point of contact for stakeholders supporting our business globally, you will play a crucial role in ensuring seamless communication and coordination. This is a global role, our team is based in 7 countries, and you will regularly be communicating with partners from the AMER, EMEA, and APJC regions.
**Essential Requirements**
+ 5 years of related experience in an operations function, understanding Dell spares planning or supply processes is an advantage
+ Analytical background and focus on details
+ Strong MS Excel skills and experience with reporting and data analysis, ability to work with big data coming from different sources
+ Experience in automation systems and integrating those systems with other technologies
+ Ability to work on multiple projects at the same time in a fast-paced environment; work with international stakeholders from APJC, EMEA and AMER regions and join evening calls as needed (approx. 4-12 calls per months)
**Desirable requirement**
+ Knowledge of Dell systems (Prophet, SPMD, Domino) is an advantage. Ability to deliver job in desired time & quality
+ Eager to learn something new, proactiveness, team player.Curious about how things work and how to make them better
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
**Application closing date:** **21 August 2025**
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy her ( ID:** R
We're proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.
Join us to do the best work of your career and make a profound social impact as a Transformation and Analytics Advisor on our Team in **Penang**
**You will:**
+ We are part of Client Peripherals Product Group supporting Parts & Power product categories (as batteries, power adapters, memory, storage, graphic card, replacing LCD & keyboards, motherboards, palmrest, etc.) across all the regions.
+ This role is designed to oversee end-to-end processes related to Parts and Power, including spare parts operations, supply-related processes, pricing, and reporting. Our goal is to provide maximum support, allowing us to grow our business and improve customer expectations. We want to make our product easy to find and easy to buy.
+ In this role, you will collaborate with the Dell Client Peripheral Launch Managers (PM), Regional Product Line Managers, Supply & Demand Planners, Pricing, and Services teams. The focus will be on fine-tuning and simplifying existing processes, standardizing them across all regions, and automating as much as possible.
+ Additionally, you are expected to actively identify new opportunities to improve the customer experience during the purchase path and drive new business initiatives.
+ As the main point of contact for stakeholders supporting our business globally, you will play a crucial role in ensuring seamless communication and coordination. This is a global role, our team is based in 7 countries, and you will regularly be communicating with partners from the AMER, EMEA, and APJC regions.
**Essential Requirements**
+ 5 years of related experience in an operations function, understanding Dell spares planning or supply processes is an advantage
+ Analytical background and focus on details
+ Strong MS Excel skills and experience with reporting and data analysis, ability to work with big data coming from different sources
+ Experience in automation systems and integrating those systems with other technologies
+ Ability to work on multiple projects at the same time in a fast-paced environment; work with international stakeholders from APJC, EMEA and AMER regions and join evening calls as needed (approx. 4-12 calls per months)
**Desirable requirement**
+ Knowledge of Dell systems (Prophet, SPMD, Domino) is an advantage. Ability to deliver job in desired time & quality
+ Eager to learn something new, proactiveness, team player.Curious about how things work and how to make them better
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
**Application closing date:** **21 August 2025**
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy her ( ID:** R
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
B2B Business Operations Assistant
Petaling Jaya, Selangor
Nestle
Posted 18 days ago
Job Viewed
Job Description
**Position Snapshot**
Location: Kuala Lumpur
Company: Nestlé Product Sdn. Bhd
Permanent - Full Time
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a B2B Operations Assistant responsible for the growth of Nespresso Professional Business Solutions by managing new business at the assigned territories and channel.
**A day in the life of.**
+ To lead projects for HQ system related projects
+ Manage daily sales tracking, B2B sales analysis, OPE analysis and tracking
+ Manage compilation for sales lead & tracking, contract and management
+ Manage the machine order placement & delivery/installation follow up with 3rd party service provider (for sales, OPE, subscription)
+ Assist and coordinate on SKU & promo setup
+ To assist on B2B event coordination
+ Support and perform system testing on B2B related new projects led by other functions
+ Support sales team on administrative and/or operational matters in the event they are out in the field and require urgent support
+ Provide administrative support to other non-B2B commercial team members whenever there is a need arise with alignment from line manager.
**What Will Make You Successful,**
+ Degree in any Administration/Operations field
+ Open to fresh graduates
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at
Location: Kuala Lumpur
Company: Nestlé Product Sdn. Bhd
Permanent - Full Time
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a B2B Operations Assistant responsible for the growth of Nespresso Professional Business Solutions by managing new business at the assigned territories and channel.
**A day in the life of.**
+ To lead projects for HQ system related projects
+ Manage daily sales tracking, B2B sales analysis, OPE analysis and tracking
+ Manage compilation for sales lead & tracking, contract and management
+ Manage the machine order placement & delivery/installation follow up with 3rd party service provider (for sales, OPE, subscription)
+ Assist and coordinate on SKU & promo setup
+ To assist on B2B event coordination
+ Support and perform system testing on B2B related new projects led by other functions
+ Support sales team on administrative and/or operational matters in the event they are out in the field and require urgent support
+ Provide administrative support to other non-B2B commercial team members whenever there is a need arise with alignment from line manager.
**What Will Make You Successful,**
+ Degree in any Administration/Operations field
+ Open to fresh graduates
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Assistant Business Operations Manager - UFS, MYSG
Kuala Lumpur, Kuala Lumpur
Unilever
Posted today
Job Viewed
Job Description
JOB TITLE: ASSISTANT BUSINESS OPERATION MANAGER - UFS, MYSG
FUNCTION: CUSTOMER BUSINESS DEVELOPMENT
ABOUT UNILEVER FOODS SOLUTIONS
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS
Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.
We at UFS have a bold and clear ambition and strategy in place to reach 5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.
We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
KEY RESPONSIBILITIES:
1. Claims Management (MYSG)
+ Oversee end-to-end claim processes, ensuring accuracy in submissions, discounts, trade promotions, and contract compliance.
+ Verify validity of supporting documents and rebate agreements in line with precise TTS requirements.
+ Continuously improve claim cycle efficiency for Malaysia and Singapore markets.
2. Operational Process & Budget Administration (MYSG)
+ Maintain OPSO tracking, including IO creation (TTS), utilization updates, visibility reporting, and closure maintenance.
+ Serve as PPM Administrator, responsible for budget uploads, transfers (TTS & BMI), account creation/modification, and IO financial closure.
+ Conduct quarterly high-risk user reviews and ensure adherence to control and audit requirements.
3. Incentives & Promotional Support (MY)
+ Administer payroll processes and scheme updates for Customer Development (CD) incentives.
+ Tabulate achievement data and update incentive tracking for DT incentives.
+ Assist in promotion proposal testing, maintenance, and activation, including pricing validation and SKU updates.
4. Trade Program Management (MY)
+ Ensure trade program allocations do not exceed approved budgets.
+ Manage national TD scheme setup for LE support teams and track TTS utilization for effectiveness.
5. Functional & Administrative Support (MYSG)
+ Maintain Halal certification updates in SharePoint.
+ Manage customer inquiries, SOPs, price lists, DT agreements, and price adjustment updates.
+ Oversee donation process, including NGO engagement, SRF approvals, and online submissions.
+ Update SG P&L templates, contract prices, and relevant trackers.
6. Customer Complaints Management (MY)
+ Serve as the primary contact for customer complaints, ensuring prompt acknowledgment and resolution.
+ Investigate issues, coordinate with relevant internal teams, and provide timely updates to customers.
+ Monitor complaint trends to identify recurring issues and recommend preventive actions.
+ Maintain proper records of all complaints for compliance and reporting purposes.
KEY REQUIREMENTS/QUALIFICATIONS
+ Diploma or Degree in Business Administration, Finance, or related discipline.
+ Minimum 2-3 years' experience in claims processing, trade marketing, commercial operations, or customer service.
+ Proficient in Microsoft Excel and SharePoint.
+ Strong organizational skills with high attention to detail and accuracy.
+ Ability to work independently while managing multiple priorities.
PREFERRED QUALIFICATIONS
+ Experience in FMCG or related industries.
+ Knowledge of TTS, OPSO tracking, and budget management systems.
+ Strong interpersonal and communication skills for cross-functional collaboration.
+ Problem-solving mindset with the ability to manage challenging customer situations.
ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:
FUNCTION: CUSTOMER BUSINESS DEVELOPMENT
ABOUT UNILEVER FOODS SOLUTIONS
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS
Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.
We at UFS have a bold and clear ambition and strategy in place to reach 5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.
We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
KEY RESPONSIBILITIES:
1. Claims Management (MYSG)
+ Oversee end-to-end claim processes, ensuring accuracy in submissions, discounts, trade promotions, and contract compliance.
+ Verify validity of supporting documents and rebate agreements in line with precise TTS requirements.
+ Continuously improve claim cycle efficiency for Malaysia and Singapore markets.
2. Operational Process & Budget Administration (MYSG)
+ Maintain OPSO tracking, including IO creation (TTS), utilization updates, visibility reporting, and closure maintenance.
+ Serve as PPM Administrator, responsible for budget uploads, transfers (TTS & BMI), account creation/modification, and IO financial closure.
+ Conduct quarterly high-risk user reviews and ensure adherence to control and audit requirements.
3. Incentives & Promotional Support (MY)
+ Administer payroll processes and scheme updates for Customer Development (CD) incentives.
+ Tabulate achievement data and update incentive tracking for DT incentives.
+ Assist in promotion proposal testing, maintenance, and activation, including pricing validation and SKU updates.
4. Trade Program Management (MY)
+ Ensure trade program allocations do not exceed approved budgets.
+ Manage national TD scheme setup for LE support teams and track TTS utilization for effectiveness.
5. Functional & Administrative Support (MYSG)
+ Maintain Halal certification updates in SharePoint.
+ Manage customer inquiries, SOPs, price lists, DT agreements, and price adjustment updates.
+ Oversee donation process, including NGO engagement, SRF approvals, and online submissions.
+ Update SG P&L templates, contract prices, and relevant trackers.
6. Customer Complaints Management (MY)
+ Serve as the primary contact for customer complaints, ensuring prompt acknowledgment and resolution.
+ Investigate issues, coordinate with relevant internal teams, and provide timely updates to customers.
+ Monitor complaint trends to identify recurring issues and recommend preventive actions.
+ Maintain proper records of all complaints for compliance and reporting purposes.
KEY REQUIREMENTS/QUALIFICATIONS
+ Diploma or Degree in Business Administration, Finance, or related discipline.
+ Minimum 2-3 years' experience in claims processing, trade marketing, commercial operations, or customer service.
+ Proficient in Microsoft Excel and SharePoint.
+ Strong organizational skills with high attention to detail and accuracy.
+ Ability to work independently while managing multiple priorities.
PREFERRED QUALIFICATIONS
+ Experience in FMCG or related industries.
+ Knowledge of TTS, OPSO tracking, and budget management systems.
+ Strong interpersonal and communication skills for cross-functional collaboration.
+ Problem-solving mindset with the ability to manage challenging customer situations.
ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Business Process Operations Specialist
Shah Alam, Selangor
Iron Mountain
Posted 11 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
To manage the Trade SCB Finance Operations at KL
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
To manage the Trade SCB Finance Operations at KL
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
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This advertiser has chosen not to accept applicants from your region.
4
Senior Account Executive (Financial & Insurance Services Sector)
Kuala Lumpur, Kuala Lumpur
SAP
Posted 3 days ago
Job Viewed
Job Description
**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**What you'll do:**
The Senior Account Executive (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:
· Account & Customer Relationship Management:
o Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
o Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
o Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment.
· Demand Generation, Pipeline, and Opportunity Management:
o Maintain pipeline management, ensuring a healthy and advancing sales funnel.
o Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
o Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.
· Sales Excellence:
o Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
o Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
o Stay informed about SAP's competition and position SAP solutions effectively against them.
o Maintain accurate customer and pipeline information within CRM systems.
· Leading a (Virtual) Account Team:
o Lead and orchestrate remote and cross-functional teams to align with the customer's strategic objectives.
o Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
o Maximize the value derived from SAP's extensive sales support ecosystem.
**What you bring:**
· 10 years of experience in sales of complex business software/IT solutions.
· Proven success in business application software sales and leading team-selling environments.
· Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
· Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
· Fluent in Business English and Malay, with proficiency in additional languages considered a plus
· Domain Accounts: Financial & Insurance Services Sector
**Soft skills:**
· Exceptional communication, both verbal and non-verbal.
· Strategic thinking with a high degree of creativity and innovation.
· Strong executive presence and results-driven mindset.
· Ability to work across multiple teams within a matrix organization.
**Meet your team:**
· Join a highly motivated team with a deep understanding of SAP's solution portfolio.
· Engage in collaborative work with SAP leadership and industry teams to drive customer success.
· Align with product/solution management teams to enhance your strategic engagements.
· Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP's customer engagements
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**What you'll do:**
The Senior Account Executive (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:
· Account & Customer Relationship Management:
o Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
o Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
o Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment.
· Demand Generation, Pipeline, and Opportunity Management:
o Maintain pipeline management, ensuring a healthy and advancing sales funnel.
o Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
o Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.
· Sales Excellence:
o Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
o Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
o Stay informed about SAP's competition and position SAP solutions effectively against them.
o Maintain accurate customer and pipeline information within CRM systems.
· Leading a (Virtual) Account Team:
o Lead and orchestrate remote and cross-functional teams to align with the customer's strategic objectives.
o Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
o Maximize the value derived from SAP's extensive sales support ecosystem.
**What you bring:**
· 10 years of experience in sales of complex business software/IT solutions.
· Proven success in business application software sales and leading team-selling environments.
· Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
· Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
· Fluent in Business English and Malay, with proficiency in additional languages considered a plus
· Domain Accounts: Financial & Insurance Services Sector
**Soft skills:**
· Exceptional communication, both verbal and non-verbal.
· Strategic thinking with a high degree of creativity and innovation.
· Strong executive presence and results-driven mindset.
· Ability to work across multiple teams within a matrix organization.
**Meet your team:**
· Join a highly motivated team with a deep understanding of SAP's solution portfolio.
· Engage in collaborative work with SAP leadership and industry teams to drive customer success.
· Align with product/solution management teams to enhance your strategic engagements.
· Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP's customer engagements
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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