133 Field Service jobs in Malaysia

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.

In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.

Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world-class service to our customers, creating a lasting competitive advantage for our products and services.

Responsibilities:

• Make direct, in-person service calls in response to customer requests.

• Assess mechanical problems and take actions to resolve promptly.

• Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.

• Ensure that equipment is installed successfully and on schedule.

• Check equipment prior to start-up and assess start-up performance.

• Monitor the maintenance and performance of Flowserve equipment.

• Train customers in the proper procedures for operating and maintaining Flowserve products.

• Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.

Requirements:

• HS Diploma / GED and / or 0-2 years relevant experience / Professional certificates.

• Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.

• Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.

• Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics

• Capable in Outlook, Word, and Excel

• Able to travel, including globally, for extended periods of time

• Able to work overtime as required to minimize impact to customers

• Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.

Req ID : R-14869

Job Family Group : Operations

Job Family : OP Field Service

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

#J-18808-Ljbffr

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
**Role Summary:**
The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve's pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.
In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.
Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world-class service to our customers, creating a lasting competitive advantage for our products and services.
**Responsibilities:**
+ Make direct, in-person service calls in response to customer requests.
+ Assess mechanical problems and take actions to resolve promptly.
+ Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
+ Ensure that equipment is installed successfully and on schedule.
+ Check equipment prior to start-up and assess start-up performance.
+ Monitor the maintenance and performance of Flowserve equipment.
+ Train customers in the proper procedures for operating and maintaining Flowserve products.
+ Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
**Requirements:**
+ HS Diploma / GED and / or 0-2 years relevant experience / Professional certificates.
+ Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.
+ Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.
+ Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics
+ Capable in Outlook, Word, and Excel
+ Able to travel, including globally, for extended periods of time
+ Able to work overtime as required to minimize impact to customers
+ Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
**Req ID** : R-14869
**Job Family Group** : Operations
**Job Family** : OP Field Service
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Role Summary: The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement. In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities. Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world-class service to our customers, creating a lasting competitive advantage for our products and services. Responsibilities: Make direct, in-person service calls in response to customer requests.

Assess mechanical problems and take actions to resolve promptly.

Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.

Ensure that equipment is installed successfully and on schedule.

Check equipment prior to start-up and assess start-up performance.

Monitor the maintenance and performance of Flowserve equipment.

Train customers in the proper procedures for operating and maintaining Flowserve products.

Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.

Requirements: HS Diploma / GED and / or 0-2 years relevant experience / Professional certificates.

Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.

Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.

Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics

Capable in Outlook, Word, and Excel

Able to travel, including globally, for extended periods of time

Able to work overtime as required to minimize impact to customers

Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.

Req ID

: R-14869 Job Family Group

: Operations Job Family

: OP Field Service EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

#J-18808-Ljbffr

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Role Summary:

The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.

In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.

Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world-class service to our customers, creating a lasting competitive advantage for our products and services.

Responsibilities: Make direct, in-person service calls in response to customer requests. Assess mechanical problems and take actions to resolve promptly. Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly. Ensure that equipment is installed successfully and on schedule. Check equipment prior to start-up and assess start-up performance. Monitor the maintenance and performance of Flowserve equipment. Train customers in the proper procedures for operating and maintaining Flowserve products. Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged. Requirements: HS Diploma / GED and / or 0-2 years relevant experience / Professional certificates. Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment. Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings. Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics Capable in Outlook, Word, and Excel Able to travel, including globally, for extended periods of time Able to work overtime as required to minimize impact to customers Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.

#J-18808-Ljbffr

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

You will perform service work on equipment that is located at a customer site, and you should have insight in the entire value chain from Sales Lead (the first customer contact) until the time when the machine will be de-commissioned and scrapped - the full life cycle.

Job Description

• Basic troubleshooting, installation, maintenance and repair of Alfa Laval equipment i.e. decanters and separators for the Crude Palm Oil industry

• Commissioning including checking of equipment installation, training of operators in equipment operation, maintenance and safety.

• Maintaining communications with customers to ensure resolution and proper follow-up.

• Perform repair inspection and prepare repair reports.

• Conduct test trials including process performance

What You Know

• Minimum Diploma in Engineering with equivalent experience in similar field and industry.

• At least 3 years’ working experience

• Preferably with good analytical and report writing skills

• High degree of initiative

• Willing to standby/work during weekends/public holidays.

• Ability to build and maintain relationships with internal and external customers.

• Able to work independently with limited supervision in a dynamic environment

• Must be willing and able to travel extensively (est. 50% - 70%)

• An excellent team player and team builder. Ethical and trustworthy.

• Must possess a valid driver's license and own transport.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

#J-18808-Ljbffr

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

You will perform service work on equipment that is located at a customer site, and you should have insight in the entire value chain from Sales Lead (the first customer contact) until the time when the machine will be de-commissioned and scrapped - the full life cycle.

Job Description

• Basic troubleshooting, installation, maintenance and repair of Alfa Laval equipment i.e. decanters and separators for the Crude Palm Oil industry

• Commissioning including checking of equipment installation, training of operators in equipment operation, maintenance and safety.

• Maintaining communications with customers to ensure resolution and proper follow-up.

• Perform repair inspection and prepare repair reports.

• Conduct test trials including process performance

What You Know

• Minimum Diploma in Engineering with equivalent experience in similar field and industry.

• At least 3 years’ working experience

• Preferably with good analytical and report writing skills

• High degree of initiative

• Willing to standby/work during weekends/public holidays.

• Ability to build and maintain relationships with internal and external customers.

• Able to work independently with limited supervision in a dynamic environment

• Must be willing and able to travel extensively (est. 50% - 70%)

• An excellent team player and team builder. Ethical and trustworthy.

• Must possess a valid driver's license and own transport.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

#J-18808-Ljbffr

time left to apply End Date: September 20, 2025 (27 days left to apply)

job requisition id JR0039433

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

You will perform service work on equipment that is located at a customer site, and you should have insight in the entire value chain from Sales Lead (the first customer contact) until the time when the machine will be de-commissioned and scrapped - the full life cycle.

Job Description

Basic troubleshooting, installation, maintenance and repair of Alfa Laval equipment i.e. decanters and separators for the Crude Palm Oil industry

Commissioning including checking of equipment installation, training of operators in equipment operation, maintenance and safety.

Maintaining communications with customers to ensure resolution and proper follow-up.

Perform repair inspection and prepare repair reports.

Conduct test trials including process performance

What You Know

Minimum Diploma in Engineering with equivalent experience in similar field and industry.

At least 3 years’ working experience

Preferably with good analytical and report writing skills

High degree of initiative

Willing to standby/work during weekends/public holidays.

Ability to build and maintain relationships with internal and external customers.

Able to work independently with limited supervision in a dynamic environment

Must be willing and able to travel extensively (est. 50% - 70%)

An excellent team player and team builder. Ethical and trustworthy.

Must possess a valid driver's license and own transport.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

#J-18808-Ljbffr

Job Description Summary

Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models of Imaging Modality.

Fully proficient service professional, managing a complex customer service area through leadership and development of team (field engineers, biomedical technicians, field technicians). Creates an environment to achieve ultimate customer loyalty. Provides leadership in setting and achieving assigned goals in the profitable installation, maintenance, and repair of GEHC products, and the growth of the service contract base.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities:

1. Perform timely and accurate preventative maintenance, installations, Field Modification Instructions (FMI) and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
2. Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts.
3. Acts as the primary GEHC Services face to the customer. Responsible for meeting the daily service repair needs of designated equipment and drives customer satisfaction through Service Excellence.
4. Maintain all models of Imaging Modality.
5. Perform total system level troubleshooting on complex multi-symptom issues.
6. Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.
7. Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
8. Responsible for Warranty and Preventive Maintenance Service contract cost control.
9. Complete all administration tasks on time (e.g., ensure timely completion of FMI and Preventive Maintenance Service inspections documentation for assigned accounts).
10. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Quality Specific Goals

1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Complete all planned Quality & Compliance training within the defined deadlines.
3. Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
4. Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
5. Ensure timely dispatch closure.
6. Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe (if applicable).
7. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
8. Ability to show self-initiative & motivation and to work independently with minimum direction.
9. Experience interfacing with both internal team members and external customers as part of a solution-based service process.

Qualifications/Requirements

1. Diploma / Bachelor’s Degree in Biomedical Engineering / Electrical & Electronic.
2. Technical and analytical skills, with minimum 3-year field services experience.
3. Good verbal and written communication skills in local language as well as English.
4. Ability to work independently with minimum direction.
5. Able to lead project installation independently.
6. Shows Initiative and motivation.
7. Plans and organizes work effectively.
8. Excellent communication skills, listening skills, and interpersonal skills.
9. Willingness to work during off-hours when there is an urgent and critical equipment issue. This will be balanced among the service team members.
10. Strong customer skills and deals tactfully and effectively with differences of opinion (e.g. influences rather than directs).

Locations:
Malaysia; Johor

Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#J-18808-Ljbffr

About Veeco

You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.

We’re looking for material difference-makers to join our growing team. Interested? Learn more at .

Overview

The Field Service Engineer perform routine customer support activities involving the installation, modification, upgrade, repair, and preventive maintenance of complex equipment and systems to ensure proper working order. This role is responsible to install new system, warranty support, on-site service includes mentoring customers in the operation, maintenance of the system, and recommending continuous improvement. The successful candidate has the ability to work under general instruction with following established policies and procedures to ensure company and customer quality standards are met. In addition, this person will work on problems of moderate scope and demonstrates judgment within a defined procedures and practices with minimum supervision to determine appropriate action.

Responsibilities

• Install, modify, upgrade, repair and perform preventive maintenance procedure on equipment and systems following SOP policies, procedures and work direction of supervisor or site lead.
• Train customer personnel in equipment operation.
• Interface with customer, Technical Service Support, and factory to ensure customer satisfaction with equipment and service levels.
• Conform at all times to Veeco and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.
• Prepare SARs, and other reports as required in a timely and efficient manner.
• React to change productively and perform other duties as assigned.
• Attend seminars/conferences on pertinent topics to increase the Veeco knowledge base of standards or innovative ideas.
• Performs other duties as assigned.
  
  

Qualifications

Associate or bachelor’s degree in electronics, physics, robotics; material science and engineering; mechanical engineering or related field with minimum two years’ experience preferably in solvent cleaning or photolithography equipment technology.

Knowledge, Skills & Abilities

• Strong presentation, written and verbal communication skills.
• Ability to work in a team environment.
• Reading and writing fluency in English
• Ability and willing to travel frequently out of home base
  
  

Work Location: Malacca

Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities. #J-18808-Ljbffr