20 Fast Food Crew jobs in Malaysia

• Manage and grow sales in Food Service, GT, and MT channels.
• Execute sales plans and strategies per channel and customer segment.
• Work closely with distributors and wholesalers to achieve sales goals.

Key Account Management

• Maintain strong relationships with key HORECA and wholesale customers.
• Conduct regular sales visits, business reviews, and negotiations.
• Identify growth opportunities and upsell relevant product ranges.
• Implement trade promotions and marketing activities effectively.
• Ensure product availability, visibility, and placement in the trade.
• Collaborate with marketing and Sales Manager on new product launches and activation.

Reporting & Analysis

• Monitor sales performance and competitor activities.
• Prepare weekly and monthly sales reports.
• Provide market feedback for continuous improvement.

JOB REQUIREMENTS

• Diploma/Degree in Business, Marketing, or related discipline.
• Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector.
• Strong knowledge of General Trade/ Modern Trade/ Food Service channels.
• Experienced in promotion execution, distributor handling, and channel development.
• Good interpersonal, negotiation, and problem-solving skills.
• Independent, proactive, and result oriented.
• Proficient in Excel and PowerPoint.
• Must possess own transport and able to travel frequently.

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Manage and grow sales in Food Service, GT, and MT channels. Execute sales plans and strategies per channel and customer segment. Work closely with distributors and wholesalers to achieve sales goals. Key Account Management Maintain strong relationships with key HORECA and wholesale customers. Conduct regular sales visits, business reviews, and negotiations. Identify growth opportunities and upsell relevant product ranges. Implement trade promotions and marketing activities effectively. Ensure product availability, visibility, and placement in the trade. Collaborate with marketing and Sales Manager on new product launches and activation. Reporting & Analysis Monitor sales performance and competitor activities. Prepare weekly and monthly sales reports. Provide market feedback for continuous improvement. JOB REQUIREMENTS

Diploma/Degree in Business, Marketing, or related discipline. Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector. Strong knowledge of General Trade/ Modern Trade/ Food Service channels. Experienced in promotion execution, distributor handling, and channel development. Good interpersonal, negotiation, and problem-solving skills. Independent, proactive, and result oriented. Proficient in Excel and PowerPoint. Must possess own transport and able to travel frequently.

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Job Responsibility

• To run daily tasks for prep and service
• To ensure day-to-day operations are in line with the direction set out by the management team
• To communicate constructively and efficiently with team members and managers
• To assist in handling stock and performing stock checks
• To ensure cleanliness and SOP being uphold
• Any ad-hoc duties as required by Management
  
  

Job Requirements

• Min. SPM/STPM.
• Fresh graduates are welcome to apply
• 1 Year(s) of working experience in kitchen is preferred
• Good command of Bahasa Malaysia and English
• Responsible and independent
• Able to work on weekends and public holidays
  
  

Job Benefits

• EPF & SOCSO
• Staff meal provided
• Perfect attendance bonus
• Overtime pay (if applicable)
• Hostel (if applicable)
• Training
• Medical claim & insurance*
• Food Handler Certification sponsored by Hot Bird Sdn Bhd*

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Date: 12 Sept 2025

Company: Kerry

Requisition ID: 61005

Position Type: FT Permanent

Workplace Arrangement: #LI-Hybrid

About Kerry:

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the Role:

The General Manager, Foodservice Chains, is responsible for shaping and executing the customer and channel strategy across South East Asia. This includes establishing the short- and long-term product portfolio and leading the Sales team to deliver profitable growth, with a strong focus on Quick Service Restaurants (QSR), Coffee/Tea chains, Convenience Stores, and Full Service Restaurant accounts. The role centers on strategic expansion, commercial excellence, and building strong partnerships with global and regional chain operators to drive sustained value in the foodservice sector.

Key Responsibilities:

• Develop and execute short- and long-term Foodservice strategies for Southeast Asia, aligned with regional growth targets.
• Lead and manage the Foodservice Sales team, ensuring optimal resource allocation to support business expansion.
• Oversee local and regional accounts, providing strategic guidance and operational oversight.
• Identify new growth opportunities and build a robust commercial and R&D pipeline to support innovation and customer-centric solutions.
• Collaborate with R&D to develop new product concepts that reflect market trends and meet evolving customer expectations.
• Build and nurture strategic relationships across customer organizations, including R&D, Marketing, and Procurement functions.
• Monitor business performance against key metrics and actively participate in leadership reviews and planning sessions.
• Lead cross-functional teams across Sales, Marketing, RD&A, Finance, and Operations to deliver best-in-class customer service.
• Serve as the regional interface for global accounts, ensuring alignment with global strategies and initiatives.

Qualifications, Skills & Experience:

• 10–15 years of experience in the food & beverage industry, with a strong track record in Foodservice.
• Proven commercial acumen and strategic thinking capabilities.
• Deep understanding of QSR, FSR, and C-Store markets, including trends and success drivers.
• Excellent communication and stakeholder management skills.
• Ability to build and manage a network a channel partners across diverse markets

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

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Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Date:

12 Sept 2025 Company:

Kerry Requisition ID:

61005

Position Type:

FT Permanent

Workplace Arrangement:

#LI-Hybrid About Kerry: Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the Role: The General Manager, Foodservice Chains, is responsible for shaping and executing the customer and channel strategy across South East Asia. This includes establishing the short- and long-term product portfolio and leading the Sales team to deliver profitable growth, with a strong focus on Quick Service Restaurants (QSR), Coffee/Tea chains, Convenience Stores, and Full Service Restaurant accounts. The role centers on strategic expansion, commercial excellence, and building strong partnerships with global and regional chain operators to drive sustained value in the foodservice sector. Key Responsibilities: Develop and execute short- and long-term Foodservice strategies for Southeast Asia, aligned with regional growth targets. Lead and manage the Foodservice Sales team, ensuring optimal resource allocation to support business expansion. Oversee local and regional accounts, providing strategic guidance and operational oversight. Identify new growth opportunities and build a robust commercial and R&D pipeline to support innovation and customer-centric solutions. Collaborate with R&D to develop new product concepts that reflect market trends and meet evolving customer expectations. Build and nurture strategic relationships across customer organizations, including R&D, Marketing, and Procurement functions. Monitor business performance against key metrics and actively participate in leadership reviews and planning sessions. Lead cross-functional teams across Sales, Marketing, RD&A, Finance, and Operations to deliver best-in-class customer service. Serve as the regional interface for global accounts, ensuring alignment with global strategies and initiatives. Qualifications, Skills & Experience: 10–15 years of experience in the food & beverage industry, with a strong track record in Foodservice. Proven commercial acumen and strategic thinking capabilities. Deep understanding of QSR, FSR, and C-Store markets, including trends and success drivers. Excellent communication and stakeholder management skills. Ability to build and manage a network a channel partners across diverse markets Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

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Job Responsibility

• To run daily tasks for prep and service
• To ensure day-to-day operations are in line with the direction set out by the management team
• To communicate constructively and efficiently with team members and managers
• To assist in handling stock and performing stock checks
• To ensure cleanliness and SOP being uphold
• Any ad-hoc duties as required by Management
  
  

Job Requirements

• Min. SPM/STPM.
• Fresh graduates are welcome to apply
• 1 Year(s) of working experience in kitchen is preferred
• Good command of Bahasa Malaysia and English
• Responsible and independent
• Able to work on weekends and public holidays
  
  

Job Benefits

• EPF & SOCSO
• Staff meal provided
• Perfect attendance bonus
• Overtime pay (if applicable)
• Hostel (if applicable)
• Training
• Medical claim & insurance*
• Food Handler Certification sponsored by Hot Bird Sdn Bhd*

#J-18808-Ljbffr

Job Responsibility

Customer Service & Order Taking

• Greet customers warmly and provide friendly, courteous service.
• Take orders accurately through counter or digital platforms (e.g., kiosk/tablet).
• Upsell menu items and promotions to increase average order value.
• Respond to customer inquiries and handle basic feedback or complaints politely
• Making sure the Front counter is free from clutter and any files and/or paperwork, creating a clean and tidy environment for the Customer to view and experience when they place an order.
  
  

Cashiering & Payment Handling

• Operate POS system to process payments via cash, card, or e-wallets.
• Ensure accurate cash handling and change issuance.
• Reconcile cash drawer and report discrepancies, if any, to the supervisor.
• Being honest, trustworthy, and responsible with the handling of all cash at all times is essential.
• Following the procedure in accepting floats, cashing up, and handling of cash throughout the duration of the shift.
  
  

Sales & Upselling & Customer Service:Â

• This is as much for the benefit of the business as well as the consumer.
• Suggestive selling helps to boost business but also supports the consumer in choosing products that are most suited to their preferences that will give them a great experience with us.
• The way in which we treat our customers from the moment we see them approaching the restaurant till the moment they leave the restaurant.
• Smiling in welcome and greeting the customer the moment they are within sight and earshot of you is vital.
• Believe IT or not this is a big part of the role and responsibility of all staff members, and especially the Front liners that interact with our consumers. You are the face of the business and need to be sincere in your interaction with a customer at all times ensuring that your personality is welcoming and memorable to the consumer so that they return to have a great experience with us again.
  
  

Store Readiness & Maintenance

• Assist in outlet opening and closing tasks such as setting up counters or cleaning.
• Refill condiments, napkins, utensils, and packaging as required.
• Report any equipment malfunctions or safety hazards immediately.
  
  

Cleanliness & Hygiene

• Maintain cleanliness of the service counter, dining area, and equipment.
• Clear tables and trays promptly to ensure turnover during peak hours.
• Follow strict food safety, personal hygiene, and sanitation standards.
• All areas FOH related need to be kept clean and hygienic at all times in line with the requirement of the business.
• The allocated responsibilities as per the cleaning schedule should be followed meticulously.
  
  

Product Knowledge

• It is vital to know your menu! Every item with no exception, but also to know and understand what an allergen is and how to respond to customers that could be asking about allergens. Serving someone something they might be allergic to could be detrimental to the health of a consumer and we need to ensure no mishap ever happens!
• Promote Google ratings, engage the customer and encourage them to please rate the Restaurant on Google. The more positive ratings you have the greater your chance as a restaurant of being selected from a Google search by a consumer.
  
  

Team Support

• Cooperate with kitchen crew and other teammates to ensure smooth service.
• Participate in team briefings, training sessions, or role rotations as assigned.
• Support back-of-house (kitchen/cleaning) duties during off-peak or manpower shortages.
  
  

Ad-hoc Responsibilities

• Support any ad-hoc tasks, special assignments, or projects as requested by the superior or the company.
• Remain flexible to support cross-company initiatives, internal events, audits, or urgent business priorities as needed.
  
  

Job Requirements

Education & Experience:

Qualifications

• SPM or equivalent; additional customer service or food handling training is a plus.
• Must be able to speak and understand basic English and Bahasa Malaysia.
  
  

Experience

• Minimum 1 year of working experience in the pizza or fast food is added advantage.
  
  

Skills & Competencies

• Basic food handling certification is an advantage.
• Good communication and interpersonal skills.
• Friendly, positive attitude with a customer-first mindset.
• Ability to work quickly and efficiently in a high-volume environment.
• Team player with a positive attitude.
• Basic math skills for handling payments and orders.
• Willing to work shifts, weekends, and public holidays.
  
  

Job Benefits

Perks & Benefits:

• Annual Leave
• EPF, EIS and SOCSO
• Comprehensive Medical Benefits for Employees & Dependents
• Dental and Optical
• Insurance Coverage & Maternity Coverage
• Travelling and Meals Allowance - If needed
• Performance Bonus
• Career Development

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**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia, 81930VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.