27 Fast Food jobs in Malaysia

Job Responsibility

Operations Management

Oversee all operational aspects of the outlet including food preparation, service speed, shift transitions, and cleanliness. Monitor order accuracy, counter efficiency, and minimize customer wait times. Manage inventory using QSR systems to ensure optimal stock levels, reduce shrinkage, and prevent overstocking. Ensure adherence to standard operating procedures (SOPs), recipes, and preparation methods.

Vibe meetings, hosting meetings at the beginning of each shift to brief the team on:

Days sales forecast. Upselling targets. Prep expectations. Allocating duties and responsibilities. Customer complaints â addressing what needs to change. Customer compliments â addressing what best practices continue

Stock Control/Management/Ordering

Making sure that stock is being handled in the correct way according to food safety procedures and portioning control to ensure no waste and/or shrinkage. Ordering according to the needs of the business, ensuring no over-ordering to prevent cash flow challenges. Stock take to manage GP calculations, investigate variances and/or shrinkage. Receiving stock, ensuring quality checks are done i.e.-physical condition of stock, what is orders vs invoiced, correct capturing as this affects theoretical GP, and ensuring perishables are documented on traceability checks from point of receiving to handling in store.

Communication

Ensuring that all necessary communication on restaurant performance, brand standards and newsletter content, and any other pertinent information is shared appropriately with the team. Evaluation results, Ops Campaign Chart, Daily Forecasting Tool, check emails at the beginning of the shift and respond appropriately.

Customer Experience

Manage and act on customer complaints with customers ensuring that you go back to the restaurant and team members and understand what the failure was that led to the complaint. Put plans in place to address the customer complaint so that the complaint may not be repeated. Get hold of and thank/reward/recognise customers that take the time to compliment the Restaurant.

Reward And Recognition

IT is important to always recognise team members for doing good work. Motivate your team by having employee recognition sessions on an ongoing basis so that they feel appreciated for the hard work they put in.

Financial & Cost Management

Monitor daily sales, transaction volumes, and average check size. Control labor, food, and packaging costs within budget. Analyze sales trends and implement strategies to increase revenue and reduce operational costs. Ensure accurate cash handling, till reconciliation, and deposit processes. For new restaurants, the forecast performance complete by Brand can be used to set targets for the restaurant that can be broken down per month, weekly, and daily so that the restaurant team knows what they are aiming for on an ongoing basis. In an existing restaurant, this needs to be calculated with historic turnover data as the basis with an agreed percentage increase applied. The setting of a budget for the restaurantâs performance is essential and needs to be reasonable and realistic whilst still being a stretch target to achieve.

Marketing Activation & Local Engagement

Each restaurant should have its own locality store marketing plan with planned activities executed throughout the year. Support in-store campaigns, promotions, and upselling initiatives to boost sales. Work with marketing team on local store marketing (LSM) and community engagement. Track and report campaign effectiveness at store level.

Food Safety, Hygiene & Brand Compliance

Maintain high standards of food hygiene, cleanliness, and equipment maintenance. Enforce all local health department and company safety guidelines. Conduct regular internal audits (product temperature, food handling, sanitization). Ensure uniform and grooming standards are strictly followed.

Team Leadership & Staffing

Hire, train, and develop team members for front-of-house (cashiers, runners) and back-of-house (kitchen crew, prep staff). Plan and manage shift rosters to ensure full coverage and efficient team deployment. Coach team members on speed, safety, product knowledge, and upselling techniques. Conduct daily briefings and regular performance reviews to keep the team aligned and motivated. Handling staff misconduct in line with the Restaurantsâ policy and what is legally appropriate.

Ad-hoc Responsibilities

Support any ad-hoc tasks, special assignments, or projects as requested by the superior or the company. Remain flexible to support cross-company initiatives, internal events, audits, or urgent business priorities as needed.

Qualifications

Job Requirements

Diploma or Degree in Hospitality Management, Business Administration, Culinary Arts, or related field. Food Handler Certificate and Health & Safety Certification (as per local regulation).

Experience

Minimum 10 years of experience in restaurant or food & beverage management, with at least 2 years in a supervisory or managerial role.

 Skills & Competencies

Strong knowledge of QSR systems and operational best practices. Strong leadership and team management abilities. Good communication and interpersonal skills. Proficient in inventory control, scheduling, and basic financial management. Hands-on leadership with the ability to coach and energize a young team. Proficiency in POS systems, digital ordering tools, and basic Microsoft Office. Ability to work under pressure in a fast-paced environment. Ability to work flexible hours, including weekends and holidays.

Job Benefits

Perks & Benefits:

Basic salary up to RM 5500 Annual Leave EPF, EIS and Socso Comprehensive Medical Benefits for Employees & Dependents Dental and Optical Insurance Coverage & Maternity Coverage Performance Bonus Career Development

Personal Data Protection:Mesra Retail & Cafà Sdn Bhd ("MESRA") is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010 (âActâ). Mesra Retail & Cafà Sdn Bhd (("MESRA") assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within Mesra Retail & Cafà Sdn Bhd ("MESRA"). We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy statement. By clicking on âApplyâ, I agree to the data privacy statement, and I accept IT. #J-18808-Ljbffr

Job Responsibility

Daily Operations Support

• Assist in supervising daily front-of-house and back-of-house operations.
• Ensure customer orders are fulfilled promptly, accurately, and efficiently.
• Monitor food preparation and service procedures to maintain speed and quality.
• Support in managing store opening, closing, and shift handovers.
• Lead and oversee shifts, manage floor presence, and ensure staff are meeting performance expectations.
  
  

Team Supervision & Development

• Assist in scheduling staff shifts and ensuring adequate manpower during operational hours.
• Provide on-the-job coaching and guidance to team members, especially new hires.
• Monitor team performance and discipline, and report issues to the Restaurant Manager.
• Promote a positive and productive work culture.
• Provide on-the-job training and support new staff onboarding alongside the Manager.
• Recognize and reward team achievements to encourage motivation and accountability.
• Support with the daily prep plan, stock level checks, and allocation of duties before each shift.
• Conduct pre-shift team briefings in the absence of the Restaurant Manager, covering key topics like sales targets, customer feedback, and promotions.
• Supervise and coach team members on brand standards and operational procedures.
• Step in to resolve minor HR-related concerns and escalate major issues to the Restaurant Manager.
  
  

Health, Safety & Cleanliness

• Ensure compliance with food safety, hygiene, and sanitation standards.
• Conduct temperature and cleanliness checks across food prep and dining areas.
• Reinforce staff adherence to SOPs, health protocols, and brand standard.
• Monitor service speed, friendliness, order accuracy, and cleanliness throughout the shift.
• Monitor equipment and facility cleanliness, report maintenance issues promptly.
  
  

Customer Experience

• Lead by example in delivering excellent customer service and ensuring customer satisfaction.
• Handle basic customer feedback and escalate major issues to the Restaurant Manager.
• Support staff in managing crowd control during peak periods.
• Ensure a consistent, high-quality customer experience by actively engaging on the floor (FOH).
• Handle customer complaints and escalate when necessary, ensuring corrective actions are taken.
  
  

Marketing Activation & Local Engagement

• Communicate important updates, promotions, and operational changes to team members.
• Assist with basic reporting tasks, including sales summaries, customer feedback logs, and shift handover notes.
• Use shift reporting tools (e.g., delivery performance, upselling results) to identify areas of improvement.
• Promote upselling and support the team in meeting daily sales targets.
• Help implement and track local promotions or national campaigns.
  
  

Stock Control/Management/Ordering

• Monitor usage and report discrepancies or wastage to the Restaurant Manager.
• Ensure proper storage, labelling, and traceability practices are followed.
• Support in daily inventory checks, stock rotation, and monitoring of usage.
• Alert the Restaurant Manager on low stock levels or discrepancies.
• Assist in receiving deliveries and ensuring proper storage of goods.
  
  

Ad-hoc Responsibilities

• Support any ad-hoc tasks, special assignments, or projects as requested by the superior or the company.
• Remain flexible to support cross-company initiatives, internal events, audits, or urgent business priorities as needed.
  
  

Qualifications

Job Requirements

• Good communication skills in English & Bahasa Malaysia
• Diploma or Degree in Hospitality Management, Business Administration, Culinary Arts, or related field.
• Food Handler Certificate and Health & Safety Certification (as per local regulation).
  
  

Experience

• Minimum 3 years of experience in restaurant or food & beverage management, with at least 2 years in a supervisory or managerial role.
• Prior team lead or supervisory experience is preferred.
  
  

Skills & Competencies

• Strong knowledge of QSR systems and operational best practices.
• Strong leadership and team management abilities.
• Good communication and interpersonal skills.
• Proficient in inventory control, scheduling, and basic financial management.
• Hands-on leadership with the ability to coach and energize a young team.
• Proficiency in POS systems, digital ordering tools, and basic Microsoft Office.
• Ability to work under pressure in a fast-paced environment.
• Ability to work flexible hours, including weekends and holidays.
  
  

Job Benefits

Perks & Benefits:

• Basic salary up to RM 4500
• Annual Leave
• EPF, EIS and SOCSO
• Comprehensive Medical Benefits for Employees & Dependents
• Dental and Optical
• Insurance Coverage & Maternity Coverage
• Performance Bonus
• Career Development

#J-18808-Ljbffr

Job Responsibility

Daily Operations Support

Assist in supervising daily front-of-house and back-of-house operations. Ensure customer orders are fulfilled promptly, accurately, and efficiently. Monitor food preparation and service procedures to maintain speed and quality. Support in managing store opening, closing, and shift handovers. Lead and oversee shifts, manage floor presence, and ensure staff are meeting performance expectations.

Team Supervision & Development

Assist in scheduling staff shifts and ensuring adequate manpower during operational hours. Provide on-the-job coaching and guidance to team members, especially new hires. Monitor team performance and discipline, and report issues to the Restaurant Manager. Promote a positive and productive work culture. Provide on-the-job training and support new staff onboarding alongside the Manager. Recognize and reward team achievements to encourage motivation and accountability. Support with the daily prep plan, stock level checks, and allocation of duties before each shift. Conduct pre-shift team briefings in the absence of the Restaurant Manager, covering key topics like sales targets, customer feedback, and promotions. Supervise and coach team members on brand standards and operational procedures. Step in to resolve minor HR-related concerns and escalate major issues to the Restaurant Manager.

Health, Safety & Cleanliness

Ensure compliance with food safety, hygiene, and sanitation standards. Conduct temperature and cleanliness checks across food prep and dining areas. Reinforce staff adherence to SOPs, health protocols, and brand standard. Monitor service speed, friendliness, order accuracy, and cleanliness throughout the shift. Monitor equipment and facility cleanliness, report maintenance issues promptly.

Customer Experience

Lead by example in delivering excellent customer service and ensuring customer satisfaction. Handle basic customer feedback and escalate major issues to the Restaurant Manager. Support staff in managing crowd control during peak periods. Ensure a consistent, high-quality customer experience by actively engaging on the floor (FOH). Handle customer complaints and escalate when necessary, ensuring corrective actions are taken.

Marketing Activation & Local Engagement

Communicate important updates, promotions, and operational changes to team members. Assist with basic reporting tasks, including sales summaries, customer feedback logs, and shift handover notes. Use shift reporting tools (e.g., delivery performance, upselling results) to identify areas of improvement. Promote upselling and support the team in meeting daily sales targets. Help implement and track local promotions or national campaigns.

Stock Control/Management/Ordering

Monitor usage and report discrepancies or wastage to the Restaurant Manager. Ensure proper storage, labelling, and traceability practices are followed. Support in daily inventory checks, stock rotation, and monitoring of usage. Alert the Restaurant Manager on low stock levels or discrepancies. Assist in receiving deliveries and ensuring proper storage of goods.

Ad-hoc Responsibilities

Support any ad-hoc tasks, special assignments, or projects as requested by the superior or the company. Remain flexible to support cross-company initiatives, internal events, audits, or urgent business priorities as needed.

Qualifications

Job Requirements

Good communication skills in English & Bahasa Malaysia Diploma or Degree in Hospitality Management, Business Administration, Culinary Arts, or related field. Food Handler Certificate and Health & Safety Certification (as per local regulation).

Experience

Minimum 3 years of experience in restaurant or food & beverage management, with at least 2 years in a supervisory or managerial role. Prior team lead or supervisory experience is preferred.

Skills & Competencies

Strong knowledge of QSR systems and operational best practices. Strong leadership and team management abilities. Good communication and interpersonal skills. Proficient in inventory control, scheduling, and basic financial management. Hands-on leadership with the ability to coach and energize a young team. Proficiency in POS systems, digital ordering tools, and basic Microsoft Office. Ability to work under pressure in a fast-paced environment. Ability to work flexible hours, including weekends and holidays.

Job Benefits

Perks & Benefits:

Basic salary up to RM 4500 Annual Leave EPF, EIS and SOCSO Comprehensive Medical Benefits for Employees & Dependents Dental and Optical Insurance Coverage & Maternity Coverage Performance Bonus Career Development

#J-18808-Ljbffr

With a portfolio spanning beauty, personal care, baby & children’s products, and food & beverages, we are a fast-growing company in international trade, distribution, branding, and marketing. Among our flagship brands is Okmaya - a co-founded, premium Halal-certified Korean food brand loved for its authentic recipes and quality ingredients.

We’re looking for a passionate and results-driven Senior Sales & Marketing Executive to lead Okmaya’s growth locally and internationally. If you’re strategic, hands-on, and thrive in a dynamic environment, this role is for you.

Key Responsibilities

Marketing & Brand Growth

• Develop and execute marketing strategies that align with Okmaya’s vision and business goals.
• Analyze market trends and consumer insights to identify opportunities for growth.
• Lead online and offline campaigns — from social media content planning, influencer collaborations, and digital ads, to food fairs, in-store promotions, and events.
• Maintain brand consistency across all channels, ensuring premium positioning.
  
• Manage and grow sales across modern trade, general trade, HORECA, and e-commerce .
• Build strong relationships with retailers, distributors, and export partners.
• Plan promotions, negotiate trade terms, and secure new listings.
  

Product Launches

• Coordinate end-to-end product launches, working closely with suppliers and manufacturers to ensure quality and timely roll-out.
  

Reporting & Analysis

• Track campaign and sales performance, providing actionable insights for continuous improvement.

Job Requirements

• Diploma/Bachelor’s in Marketing, Business, Communications, Advertising or related field.
• Min. 2 years’ experience in sales & marketing, either in an advertising/digital agency, FMCG, or F&B.
• Strong knowledge of digital marketing tools and platforms.
• Excellent written and spoken English is required (Mandarin proficiency is an added advantage)
• Creative, analytical, and able to manage multiple projects with tight deadlines.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Possess own transport (added advantage).

Skills

Time Management

Creative Problem Solving

Microsoft Office

Detail Oriented

Company Benefits Passion

Where your interests align seamlessly with your career.

Annual Bonus

Help us achieve our company goals and you'll be rewarded!

Free Flow Pantry

Well-stocked pantry for a refreshing break and scumptious snacks.

Enjoy competitive benefits with our additional allowances.

Professional Development Opportunities

Designed to empower your career growth and enhance your skills for success.

Medical Claims

Support for your health-related expenses.

At Whitedge Marketing Sdn Bhd, we believe in the power of great brands to transform everyday lives. Since our founding in 2014, we’ve grown from specializing in skincare to managing a diverse portfolio that includes personal care, baby and child care, and food & beverages (F&B). What sets us apart is our passion for discovering and nurturing brands that truly make a difference.We specialize in the entire.

#J-18808-Ljbffr

With a portfolio spanning beauty, personal care, baby & children’s products, and food & beverages, we are a fast-growing company in international trade, distribution, branding, and marketing. Among our flagship brands is

Okmaya

- a co-founded, premium Halal-certified Korean food brand loved for its authentic recipes and quality ingredients. We’re looking for a

passionate and results-driven Senior Sales & Marketing Executive

to lead Okmaya’s growth locally and internationally. If you’re strategic, hands-on, and thrive in a dynamic environment, this role is for you. Key Responsibilities

Marketing & Brand Growth Develop and execute marketing strategies that align with Okmaya’s vision and business goals. Analyze market trends and consumer insights to identify opportunities for growth. Lead online and offline campaigns — from social media content planning, influencer collaborations, and digital ads, to food fairs, in-store promotions, and events. Maintain brand consistency across all channels, ensuring premium positioning.

Manage and grow sales across

modern trade, general trade, HORECA, and e-commerce . Build strong relationships with retailers, distributors, and export partners. Plan promotions, negotiate trade terms, and secure new listings.

Product Launches Coordinate end-to-end product launches, working closely with suppliers and manufacturers to ensure quality and timely roll-out.

Reporting & Analysis Track campaign and sales performance, providing actionable insights for continuous improvement. Job Requirements

Diploma/Bachelor’s in Marketing, Business, Communications, Advertising or related field. Min. 2 years’ experience

in sales & marketing, either in an advertising/digital agency, FMCG, or F&B. Strong knowledge of digital marketing tools and platforms. Excellent written and spoken English is required (Mandarin proficiency is an added advantage) Creative, analytical, and able to manage multiple projects with tight deadlines. Proficient in Microsoft Office (Word, PowerPoint, Excel). Possess own transport (added advantage). Skills

Time Management Creative Problem Solving Microsoft Office Detail Oriented Company Benefits

Passion

Where your interests align seamlessly with your career. Annual Bonus

Help us achieve our company goals and you'll be rewarded! Free Flow Pantry

Well-stocked pantry for a refreshing break and scumptious snacks. Enjoy competitive benefits with our additional allowances. Professional Development Opportunities

Designed to empower your career growth and enhance your skills for success. Medical Claims

Support for your health-related expenses. At Whitedge Marketing Sdn Bhd, we believe in the power of great brands to transform everyday lives. Since our founding in 2014, we’ve grown from specializing in skincare to managing a diverse portfolio that includes personal care, baby and child care, and food & beverages (F&B). What sets us apart is our passion for discovering and nurturing brands that truly make a difference.We specialize in the entire.

#J-18808-Ljbffr

Job Description:

• Conduct regular visits to various point-of sale locations across the island
• Proactively seek and open new customer
• Attend to and maintain strong relationships with existing customers
• Selling, planning, identifying business opportunities, initiating promotion activities with food service customers
• Drive business growth by acquisition of new customers as well as expanding the products offered.
• Require active hunting of new customers
• Perform market trend analysis, update, and discussion of market information with superior.
• Sales Channel: Food Caterer, Hotel, Bars, Ship Chandler, Frozen Food Wholesaler, Institution – Army, Sats, Hospital, Training center, Food court chains

Requirements:

• Minimum Diploma or at least 2 years of relevant experience in food service line
• Good communication and interpersonal skills
• Positive attitude and a team player but with ability to work independently
• Flexible, results-oriented, and capable of working under pressure.
• Well-networked within the local F & B o HORECA industry is an advantage
• Prior experience in food service is a plus
• Proficient in Microsoft Office
• Possess own vehicle is preferred

Fresh graduates from University, Polytechnic, Shatec are welcome to apply

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• Manage and grow sales in Food Service, GT, and MT channels.
• Execute sales plans and strategies per channel and customer segment.
• Work closely with distributors and wholesalers to achieve sales goals.

Key Account Management

• Maintain strong relationships with key HORECA and wholesale customers.
• Conduct regular sales visits, business reviews, and negotiations.
• Identify growth opportunities and upsell relevant product ranges.
• Implement trade promotions and marketing activities effectively.
• Ensure product availability, visibility, and placement in the trade.
• Collaborate with marketing and Sales Manager on new product launches and activation.

Reporting & Analysis

• Monitor sales performance and competitor activities.
• Prepare weekly and monthly sales reports.
• Provide market feedback for continuous improvement.

Job Requirements -

• Diploma/Degree in Business, Marketing, or related discipline.
• Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector.
• Strong knowledge of General Trade/ Modern Trade/ Food Service channels.
• Experienced in promotion execution, distributor handling, and channel development.
• Good interpersonal, negotiation, and problem-solving skills.
• Independent, proactive, and result oriented.
• Proficient in Excel and PowerPoint.
• Must possess own transport and able to travel frequently.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Industries Food and Beverage Manufacturing

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#J-18808-Ljbffr

• Manage and grow sales in Food Service, GT, and MT channels.
• Execute sales plans and strategies per channel and customer segment.
• Work closely with distributors and wholesalers to achieve sales goals.

Key Account Management

• Maintain strong relationships with key HORECA and wholesale customers.
• Conduct regular sales visits, business reviews, and negotiations.
• Identify growth opportunities and upsell relevant product ranges.
• Implement trade promotions and marketing activities effectively.
• Ensure product availability, visibility, and placement in the trade.
• Collaborate with marketing and Sales Manager on new product launches and activation.

Reporting & Analysis

• Monitor sales performance and competitor activities.
• Prepare weekly and monthly sales reports.
• Provide market feedback for continuous improvement.

JOB REQUIREMENTS

• Diploma/Degree in Business, Marketing, or related discipline.
• Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector.
• Strong knowledge of General Trade/ Modern Trade/ Food Service channels.
• Experienced in promotion execution, distributor handling, and channel development.
• Good interpersonal, negotiation, and problem-solving skills.
• Independent, proactive, and result oriented.
• Proficient in Excel and PowerPoint.
• Must possess own transport and able to travel frequently.

#J-18808-Ljbffr

Manage and grow sales in Food Service, GT, and MT channels. Execute sales plans and strategies per channel and customer segment. Work closely with distributors and wholesalers to achieve sales goals. Key Account Management Maintain strong relationships with key HORECA and wholesale customers. Conduct regular sales visits, business reviews, and negotiations. Identify growth opportunities and upsell relevant product ranges. Implement trade promotions and marketing activities effectively. Ensure product availability, visibility, and placement in the trade. Collaborate with marketing and Sales Manager on new product launches and activation. Reporting & Analysis Monitor sales performance and competitor activities. Prepare weekly and monthly sales reports. Provide market feedback for continuous improvement. JOB REQUIREMENTS

Diploma/Degree in Business, Marketing, or related discipline. Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector. Strong knowledge of General Trade/ Modern Trade/ Food Service channels. Experienced in promotion execution, distributor handling, and channel development. Good interpersonal, negotiation, and problem-solving skills. Independent, proactive, and result oriented. Proficient in Excel and PowerPoint. Must possess own transport and able to travel frequently.

#J-18808-Ljbffr