74 Fashion Industry jobs in Malaysia

Job Summary:

The CRM Senior Executive (or Assistant Manager, depending on experience) will play a pivotal role in shaping and advancing our customer relationship management strategies. This role is responsible for designing and executing CRM campaigns, analyzing customer data, and leveraging insights to enhance customer engagement, foster brand loyalty, and drive sales growth.

The ideal candidate will combine strategic thinking with hands-on execution, working across in-house CRM platforms and mobile applications to deliver measurable impact. Beyond campaign management, this role will contribute to optimizing customer journeys, personalizing communications, and driving omnichannel integration to elevate the brand experience.

Key Responsibilities:

●    Develop and implement comprehensive CRM strategies to nurture customer relationships and drive brand loyalty.

●    Manage customer segmentation and create targeted marketing campaigns.

●    Analyze customer data to gain insights and make data-driven decisions.

●    Plan and execute email marketing campaigns, including newsletters, product recommendations, and promotions.

●    Implement and oversee loyalty programs and customer retention initiatives.

●    Collaborate with cross-functional teams, including operations, merchandising, and IT, to ensure CRM integration across all touchpoints.

●    Continuously optimize CRM processes and strategies to improve customer engagement and ROI.

●    Monitor and report on key performance indicators (KPIs) related to CRM efforts.

Qualifications:

●    Bachelor's degree in Marketing, Business, or related field.

●    Minimum 3 years of experience in CRM management, preferably in the fashion industry.

●    Proficiency in CRM software and marketing automation tools (e.g., Salesforce, HubSpot, Mailchimp).

●    Strong analytical skills with the ability to interpret data and make actionable recommendations.

●    Excellent communication and project management skills.

●    A deep understanding of customer behavior, segmentation, and targeting.

●    Creativity and a passion for fashion and customer engagement.

●    (Certifications relevant to CRM or Marketing, if applicable).

Requirements:

• Degree holder in Business, Marketing, or a related field
• Fluent in Mandarin (spoken and written)
• Ability to work on shifts, public holidays, and weekends as required
• Strong interest in sales performance, team supervision, and customer service
• Good interpersonal and communication skills
• Self-motivated, result-oriented, and able to work independently
• Fresh graduates with strong interest in sales and leadership are encouraged to apply

Key Responsibilities:

• Supervise and coordinate the activities of the retail sales team
• Monitor individual and team performance to meet sales targets
• Support and train team members in product knowledge and customer engagement
• Handle customer inquiries and complaints professionally
• Ensure proper store presentation and inventory management
• Assist in executing sales strategies and promotional activities

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Benefits:

• Opportunities for promotion
• Parental leave
• Professional development

Education:

• Bachelor's (Preferred)

Language:

• Mandarin (Required)

Work Location: In person

Job Duties:

• Greeting customers
• Sharing on discount rates with customers
• Arranging stock
• Supporting Sales team
• Cashiering.

(Contract)

RM13/hour (basic)

Term: Immediate intake

Hourly Rate: RM 13

Requirements: Open to fresh graduates. Must have good communication skills, confident and presentable. Flexible to work on weekends and public holidays

Working Arrangement: Must be able to work 4 to 5 days a week minimum 6 hours per day (Schedule by Store in Charge)

Locations:

• Pavilion Damansara Height

You may submit your application below or send us an email directly quoting the job title to

We regret to inform that only shortlisted candidates will be informed.

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class

Timothy Sauh

Cornerstone Global Partners Pte Ltd

EA License: 19C9859

Summary:

Join our team and be part of a luxury fashion retail brand

We are looking for energetic, customer-focused individuals who are passionate about fashion and delivering exceptional service. If you enjoy engaging with customers and thrive in a fast-paced retail environment, this is the role for you

Work Location

Genting Premium Outlet

Salary & Benefits:

• Basic Salary: RM2,200 – RM2,300
• Housing Allowance: RM1,050
• Meal Allowance: RM200
• Transport Allowance: RM150
• Commission: Up to RM2,000 (based on personal & group sales performance)

Work Schedule:

• 5 days per week (including weekends & public holidays)
• 2 rostered off-days per week (non-selectable)
• Working hours between 10am – 10pm (rotating shifts)
• Role requires constant movement on the shop floor

What We're Looking For:

• Minimum 1 year of retail experience (luxury fashion experience preferred)
• Energetic, well-presented, and self-motivated team player
• Sales-driven with strong customer service focus
• Excellent communication & interpersonal skills
• Flexible to work shifts, weekends, and public holidays

You may submit your application below or send us an email directly quoting the job title to

We regret to inform that only shortlisted candidates will be informed.

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class

Jayden Chan

Cornerstone Global Partners Pte Ltd

EA License: 19C9859

Requirements:

• Degree holder in Business, Marketing, or a related field
• Fluent in Mandarin (spoken and written)
• Able to work in shift hours
• Strong interest in sales performance, team supervision, and customer service
• Good interpersonal and communication skills
• Self-motivated, result-oriented, and able to work independently
• Fresh graduates with strong interest in sales and leadership are encouraged to apply

Key Responsibilities:

• Supervise and coordinate the activities of the retail sales team
• Monitor individual and team performance to meet sales targets
• Support and train team members in product knowledge and customer engagement
• Handle customer inquiries and complaints professionally
• Ensure proper store presentation and inventory management
• Assist in executing sales strategies and promotional activities

Benefits:

• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Holidays
• Rotational shift
• Weekend jobs

Education:

• Bachelor's (Preferred)

Language:

• Mandarin (Required). "We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."

Work Location: In person

We are seeking energetic and experienced Fashion Retail Sales Advisors to joinour teams at Ginger Lily Fashion boutiques in Bangsar Village II, Kuala Lumpur and 1 Utama Shopping Centre, Petaling Jaya. Candidates must have a passion for fashion, and a flair for exceptional customer service.

You will play a vital role in driving sales performance within the retail stores,  and contributing towards the achievement of sales targets. A competitive salary with good commissions and benefits await the right candidates.

What you'll be doing?

• Providing outstanding customer service by greeting and assisting customers, understanding their needs, and recommending the best choices to meet their requirements
• Actively participating in the sales process, from presentation of ladies apparels / accessories to closing sales
• Maintaining a well-organised and visually appealing store environment
• Collaborating with the store team to achieve monthly sales targets
• Ensuring compliance with company policies and procedures

What we're looking for?

• Minimum 1 year of experience in a similar fashion retail sales role, preferably within the fashion industry
• Excellent customer service and sales skills
• Must be willing to work in Bangsar Village or 1 Utama Shopping Centre
• Possess a fashion sense to confidently advise customers on fashion trends and suitable apparels
• Effective communication and interpersonal skills, and be a team player
• Must have basic knowledge of computers
• Able to converse well in English and Bahasa Malaysia
• Must be willing to work on shifts, and on weekends and public holidays in a shopping mall environment

What we offer?

• Competitive package with a Good Basic Salary based on your experience, and attractive performance-based Commissions for high sales achievers
• Opportunities for career advancement and professional development
• Supportive and collaborative work environment
• Flexi working shifts in a 48 hour week
• Incentive company trips for achievers

Are you ready to elevate your working skills and experience? Come join us now for an outstanding sales career You may contact us directlyat or click the "Apply Now".

1. Operational Management

• Oversee day-to-day store operations across all outlets.
• Ensure compliance with company policies, procedures, and retail standards.
• Monitor and improve store performance metrics (sales, conversion, shrinkage, stock management).

2. Sales & Business Performance

• Develop and implement strategies to achieve sales targets and KPIs.
• Analyze sales trends and provide regular business performance reports.
• Drive initiatives to maximize profitability and optimize operational efficiency.

3. People Management

• Lead, coach, and motivate Store Managers and their teams.
• Oversee recruitment, training, and performance management of retail staff.
• Foster a culture of accountability, teamwork, and high performance.

4. Customer Experience

• Ensure consistent delivery of outstanding customer service across all stores.
• Address escalated customer issues and feedback.
• Implement programs to enhance the overall shopping experience.

5. Inventory & Merchandising

• Oversee stock control processes, ensuring optimal inventory levels.
• Work with the merchandising team on product assortment, launches, and in-store visual standards.
• Ensure timely implementation of promotions, campaigns, and new collections.

6. Budget & Cost Control

• Manage retail operations budget, including payroll, expenses, and overheads.
• Identify cost-saving opportunities without compromising service or standards.

7. Cross-Functional Collaboration

• Work closely with Marketing, Merchandising, and Supply Chain teams to align strategies.
• Act as the communication bridge between head office and retail stores.
• Support new store openings, renovations, and expansion projects.

Primary Purpose:

This role will be responsible for supporting all service and selling training strategies, as well as Omnichannel initiatives and programs, to help drive The Brand Experience in stores. The training scope encompasses retail stores across Malaysia, reporting to Manager, Retail Training & Development.

The successful individual will leverage their proficiency in customer experience to.

• Support training strategy and implementation plan for Malaysia Retail stores, adapting global strategies/content as needed to align with the needs and priorities of the business
• Partner with the Retail Management team to implement business strategies and support sales and service goals with impactful training initiatives, including for annual Store Manager Conferences and other priority programs
• Help drive a differentiated customer experience in stores by understanding customer shopping needs, competitive best practices, and the luxury service environment (within and beyond retail)
• Champion and support the implementation of The Brand Experience selling ceremony in stores
• Leverage and maintain Brand's online learning platform to ensure strong and effective implementation of foundational Brand training programs and tangible impact on sales and KPIs
• Regularly participate in store visits to understand evolving in-store experience, store level opportunities and implementation considerations
• Support in the development of effective networks/mechanisms for training implementation (e.g., store/regional train-the-trainer initiatives)
• Provide training support to the Wholesale and distribution partner network as needed, adapting materials to meet the needs of their business
• Gather and utilize field feedback to assess effectiveness of training programs and identify ongoing training needs and opportunities

The individual will possess.

• Bachelor's degree with a minimum of 2-4 years of experience in retail or hospitality training and development
• Strong competency in creating engaging training content and learning tools
• Strong written and verbal communication and presentation skills
• Ability to develop and implement creative approaches to training programs that drive tangible results, Ability to implement strategies, measure impact, and make necessary adjustments to achieve objectives
• Ability to analyze customer-related data and draw conclusions leading to improvement recommendations
• Ability to build effective cross-functional partnerships
• Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities
• Luxury brand experience a plus

Job Type: Full-time

Pay: RM4, RM6,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person

Are you a passionate finance professional looking to grow your career in a dynamic fashion retail environment? Join our team and be part of an exciting journey where your expertise makes a direct impact on business performance and growth.

What You'll Do

• Oversee the closing and preparation of monthly financial reports, including bank reconciliation, balance sheet, profit and loss statements.
• Review and verify accounting entries, ensuring accuracy and compliance.
• Maintain strong accounting controls by preparing and recommending policies and procedures.
• Liaise with auditors, tax agents, and bankers while staying updated on government regulations in reporting, compliance, and tax submission.
• Support in year-end audits and tax returns preparation.
• Coordinate accounting functions and ensure smooth daily operations.
• Investigate and resolve audit findings, account discrepancies, and compliance issues.
• Contribute to the development of new or enhanced accounting systems.
• Mentor and support junior staff in accounting-related matters.
• Assist in regular stock take activities to ensure financial accuracy.

What We're Looking For

• Bachelor's degree in Accounting or Finance, with relevant certifications (if any).
• Around 3 years of accounting experience.
• Strong financial analysis skills and attention to detail.
• A proactive, analytical, and solution-oriented mindset.

What's in It for You

Attractive salary package: Up to RM5,500 (Negotiable, depending on experience)

Career growth opportunities in the fashion retail industry

A dynamic, collaborative work culture where your contribution matters

How to Apply

You can apply directly via Indeed

Job Types: Full-time, Permanent

Pay: RM5, RM5,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person