115 Factory Management jobs in Malaysia

Inside Sales Team Lead Malaysia Operations Management 17-August-2025

TDCX Group

Posted 20 days ago

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Job Description

Posted date 28 Jul 2025

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards
What is your mission?
  • Responsible for the day to day management of the contact centre to ensure that KPIs are met.
  • Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers
  • Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
  • Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies.
  • Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client.
  • Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
  • Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
  • Preferable with 2 years of working experience in the related field is required for this position
  • Experience leading, inspiring and motivating others to meet goals and metrics
  • Possess project and resource management skills
  • Strong communication and interpersonal skills
  • Excellent decision making and analytical skills.
  • Excellent verbal and written communication skills in English and the language of supporting market
Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.


Job Segment: Call Center, Inside Sales, Telemarketing, Manager, Advertising, Sales, Customer Service, Management, Marketing

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Inside Sales Team Lead Malaysia Operations Management 17-August-2025

Kelantan, Kelantan TDCX Group

Posted 20 days ago

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Job Description

Posted date 28 Jul 2025 #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission?

Responsible for the day to day management of the contact centre to ensure that KPIs are met. Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives. Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client. Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for?

Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field. Preferable with 2 years of working experience in the related field is required for this position Experience leading, inspiring and motivating others to meet goals and metrics Possess project and resource management skills Strong communication and interpersonal skills Excellent decision making and analytical skills. Excellent verbal and written communication skills in English and the language of supporting market Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Segment:

Call Center, Inside Sales, Telemarketing, Manager, Advertising, Sales, Customer Service, Management, Marketing

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Business Development Operations - Seller Management

Kuala Lumpur, Kuala Lumpur Shopee

Posted 3 days ago

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About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description

  • Support the team by executing all administrative and operational duties.
  • Support the team with documentation of the Seller Programmes processes
  • Liaise with other internal teams (as and when required) to ensure the smooth execution of administrative and operational duties.
  • Other ad hoc tasks as needed

Requirements

  • Bachelor's Degree in a related field
  • Strong attention to detail and communication skills
  • Comfortable with Excel and handling data
  • Able to work independently, with a flexible and proactive attitude
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Business Development Operations - Seller Management

Kuala Lumpur, Kuala Lumpur Shopee

Posted 14 days ago

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About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description

Support the team by executing all administrative and operational duties. Support the team with documentation of the Seller Programmes processes Liaise with other internal teams (as and when required) to ensure the smooth execution of administrative and operational duties. Other ad hoc tasks as needed

Requirements

Bachelor's Degree in a related field Strong attention to detail and communication skills Comfortable with Excel and handling data Able to work independently, with a flexible and proactive attitude

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Production Manager

Ambu A/S

Posted 1 day ago

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Responsibilities

  • Oversee production activities, organize production personnel and machinery, and guarantee the quality and profitability of the products.
  • Identify the optimal and most effective utilization of available resources, including equipment and workforce, to achieve the production build timeline and goals.
  • Hires and trains the production workforce. Oversee and motivate the staff, monitoring them to ensure they meet performance and safety requirements.
  • Analyze any production problems and ensure cost-effective, high-quality, and timely delivery of products.
  • Collaborate closely with the engineering team to develop innovative and cost-efficient strategies aimed at enhancing quality, productivity, and minimizing waste by refining current processes, offering supplementary training, or introducing improved manufacturing methods.
  • Address customer complaints, non-conformance reports (NCRs), and corrective and preventive actions (CAPAs), while implementing corrective measures to prevent future occurrences.
Requirements
  • At least a Degree in Engineering or relevant scientific discipline.
  • Minimum 8 years' experience in fast-paced manufacturing environment.
  • Knowledge in ISO 13485 and 21CFR820 would be an added advantage.
  • Strong leadership and results oriented.

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Production Manager

Johor Bahru, Johor Masimo

Posted 2 days ago

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Job Summary:

The Production Manager is responsible for overseeing the entire production process, ensuring efficiency, quality, and timely delivery of products. You will play a critical role in managing resources, optimizing production workflows, and implementing continuous improvement initiatives. This position requires strong leadership abilities, technical expertise in manufacturing processes, and a commitment to achieving operational excellence.

Reporting Relationships:

This job reports to: Operations Manager

Duties & Responsibilities:

  1. Production Management:
    • Develop and implement production strategies, policies, and procedures to optimize efficiency, quality, and productivity.
    • Plan and schedule production activities, ensuring that resources, equipment, and materials are effectively allocated to meet production targets.
    • Monitor and evaluate production performance, identifying areas for improvement and implementing measures to increase productivity, reduce waste, and enhance overall operational efficiency.
    • Collaborate with cross-functional teams, including engineering, quality assurance, and supply chain, to ensure seamless production workflows and timely resolution of issues.
  2. Team Leadership:
    • Provide strong leadership and direction to the production team, fostering a culture of collaboration, accountability, and continuous improvement.
    • Recruit, train, and develop production personnel, ensuring they have the necessary skills and knowledge to perform their roles effectively.
    • Set clear performance expectations, provide regular feedback, and conduct performance reviews to drive employee engagement and development.
    • Foster a safe working environment, implementing and enforcing strict safety protocols and practices.
  3. Quality Control:
    • Establish and maintain quality control standards, ensuring that products meet or exceed customer expectations and industry standards.
    • Implement quality assurance processes, conducting regular inspections and audits to identify and resolve quality issues.
    • Collaborate with the quality assurance team to develop and implement corrective and preventive actions to address quality concerns and drive continuous improvement.
  4. Supply Chain Coordination:
    • Collaborate with the supply chain team to ensure the timely availability of raw materials and components for production.
    • Monitor inventory levels, forecast demand, and develop strategies to optimize inventory management and minimize stockouts.
    • Establish and
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Production Manager

Johor, Johor Wasion Energy

Posted 4 days ago

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Job Description

Wasion Energy Technology Co., Ltd., established in September 2013, is the business platform of Hong Kong-listed Wasion Holdings Limited (HK3393), focusing on the development of 'Source, Grid, Load, Storage' strategies. The company specializes in R&D, production, and sales of smart power distribution equipment, new energy storage systems, and charging/swapping equipment, providing integrated energy station system solutions.

WeYoung, Wasion Energy's manufacturing facility in Malaysia located in Kulai, is a low-voltage power distribution shelter manufacturing site. Currently, it maintains stable production orders with approximately 100 staff onsite, including workers from China and other countries.

Job Responsibilities

  1. Lead and oversee daily production operations to ensure efficiency, quality, and timely delivery.
  2. Communicate closely with Chinese engineers to align technical standards and resolve production issues.
  3. Manage and train a multicultural workforce, including supervisors, technicians, and frontline workers from various countries.
  4. Drive process optimization, cost control, and preventive maintenance to improve productivity and reduce downtime.
  5. Ensure full compliance with ISO 9001, ISO 14001, ISO 45001, and local health, safety, and environmental regulations.

Qualifications & Skills

  1. Diploma or Bachelor's degree in Electrical, Mechanical, Manufacturing, or Industrial Engineering.
  2. At least 3 years of manufacturing experience.
  3. Hands-on experience in setting up and running an electromechanical factory (preferably from 0 to 1).
  4. Strong background in production management, cost control, and quality systems.
  5. Proficient in English, Malay, and Mandarin for effective communication with both Chinese engineers and local teams.
  6. Excellent coordination, problem-solving, and stakeholder communication skills.

Additional Information

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job functions: Production and Management
  • Industries: Manufacturing, Electric Power Transmission, Control, and Distribution, Boilers, Tanks, and Shipping Containers

This job posting is active. Apply now to join our team in Johor Bahru, Johore, Malaysia.

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Production Manager

Johor Bahru, Johor Wasion Energy

Posted 6 days ago

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Job Description

Wasion Energy Technology Co., Ltd. was established in September 2013 as the business platform company of Hong Kong-listed Wasion Holdings Limited (HK3393) for its "Source, Grid, Load, Storage" development strategy. The company is primarily engaged in the R&D,production, and sales of smart power distribution equipment, new energy storage systems, and charging/swapping equipment, while also providing customers with new energy power station system solutions.

WeYoung is the manufacturing facility of Wasion Energy in Malaysia, is a low-voltage power distribution shelter manufacturing facility located in Kulai. We currently maintain stable production orders. By August, we'll have approximately 100 staff onsite (including both Chinese and other countries workers).

Job Responsibilities
  • Lead and oversee daily production operations to ensure efficiency, quality, and timely delivery.
  • Communicate closely with Chinese engineers to align technical standards and resolve production issues.
  • Manage and train a multicultural workforce, including supervisors, technicians, and frontline workers from various countries.
  • Drive process optimization, cost control, and preventive maintenance to improve productivity and reduce downtime.
  • Ensure full compliance with ISO 9001, ISO 14001, ISO 45001, and local health, safety, and environmental regulations.
Qualifications & Skills
  • Diploma or Bachelor's degree in Electrical, Mechanical, Manufacturing, or Industrial Engineering.
  • 3+ years of manufacturing experience.
  • Hands-on experience in setting up and running an electromechanical factory (0 to 1 preferred).
  • Strong background in production management, cost control, and quality systems.
  • Proficient in English, Malay, and Mandarin for effective communication with both Chinese engineers and local teams.
  • Excellent coordination, problem-solving, and stakeholder communication skills.

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Production Manager

Flex

Posted 9 days ago

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Job Description

Overview

Join to apply for the Production Manager role at Flex

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary.

The “Production Manager ” will be based in Bukit Minyak .

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance). To be considered for a position at Flex, you must complete the application process first.

Responsibilities
  • Guides department activities to hold up design of new products, modify existing designs, improve production techniques, and helps on test procedures.
  • Explores technology trends and market demand to plan projects.
  • Contributes with management, production, and marketing staff to resolve manufacturing feasibility, cost effectiveness, and customer demand for new and existing products.
  • Forecasts operating costs of department and directs preparation of budget requests.
  • Partners with team and management in the development of the strategic plan and Annual Operating Plan (AOP) for the function.
  • Reviews and establishes material, equipment, and manpower resource requirements.
  • Prioritizes production schedules based on product introduction, equipment efficiency, and materials supply in order to meet customer requirements.
  • Coordinates production activities with other functional groups such as planning and distribution.
  • Selects and develops personnel to ensure the efficient operation of the production function.
  • Accountable for controlling manufacturing operation and ensuring that production quality and cost targets are met.
  • Working in extremely complex problems where the research of situations or data from an evaluation of intangible factors.
  • Reviews budgets and schedules required by management.
  • Regulate relations with the executives and/or major customers to maintain relationships with them.
  • Resolve controversial situations, customer negotiations, or influencing and persuading management levels for the achievements of the plant.
Qualifications
  • Typically requires a Bachelor’s degree or equivalent experience in addition to 5 years of operations experience.
  • Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas; understands the strategic impact of the function across sites.
  • Demonstrates advanced people and/or process management skills as well as customer (external and internal) relationship skills.
  • Demonstrates knowledge of multiple functional technologies/processes, industries or functions and understanding of interdependencies of such processes at the site.
  • To perform the major job responsibilities the use of the following tools may be required: Office Skills: telephones, word processing, spreadsheet (PC), presentation and database software.
  • Demonstrates expert functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills.
  • Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Manufacturing
  • Industries: Appliances, Electrical, and Electronics Manufacturing
Benefits
  • Medical benefits, dental, vision
  • Life Insurance
  • Paid Time Off
  • Bonuses

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Production Manager

EPS Consultants

Posted 11 days ago

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Job Responsibilities:
  1. Ensure that processes deliver their intended outputs.
  2. Maintain the integrity of the quality management system during planned changes.
  3. Manage overall production activities, including machine, fixture, tool, and cutter maintenance.
  4. Control the progress of production output, shipment results, and sales.
  5. Conduct statistical analysis of workshop costs to reduce losses and improve benefits.
  6. Ensure smooth and efficient production to meet delivery deadlines and customer requirements. Address production abnormalities promptly and follow up on production and quality issues to minimize impact.
  7. Analyze and interpret production data for management review.
  8. Coach subordinates on technical aspects and uphold machine operation rules.
  9. Develop and meet departmental KPI targets, continuously improving them.
  10. Resolve challenging on-site problems, conduct research, and innovate processes to promote energy conservation, emission reduction, and enhance corporate benefits.
  11. Record workshop employee performance, assess work, allocate tasks, and organize regular training based on needs.
  12. Coordinate 5S and safety practices on the production line, promote safe equipment operation, strengthen safety management, and prevent accidents.
  13. Participate in overtime work as required by the company.
  14. Create daily production plans for each machine and operator in after-machining stations.
  15. Evaluate new products and prepare processes, including fixtures, programs, cutters, and operational drawings.
Qualifications and Skills:
  • Strong oral and written communication skills in Mandarin and English.
  • Leadership, interpersonal, communication, and problem-solving skills.
  • Knowledge of manufacturing processes and experience in production management.
  • Technical expertise in CNC Milling and related manufacturing processes.
  • Proficiency in interpreting engineering drawings, CAD/CAM software, and quality assurance protocols.
  • Ability to work in a fast-paced environment and manage multiple priorities effectively.
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