2,464 Face To jobs in Malaysia

Direct Dialogue Campaigner DDC (Face-to-Face Fundraiser)

Kuala Lumpur, Kuala Lumpur Greenpeace Southeast Asia Berhad

Posted 28 days ago

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Job Description

This job is a Direct Dialogue Campaigner for Greenpeace Southeast Asia. You’ll engage with people at events, sharing inspiring stories to inspire monthly donations. You might like this job because you’re helping protect the planet and growing your skills!

Greenpeace is a global independent campaigning organization that acts to change attitudes and behavior to protect and conserve the environment, and to promote peace.

At Greenpeace Southeast Asia , we are more than a campaign. We are a movement. We’re here to spark change, inspire hope, and protect our planet for future generations.

Direct Dialogue Campaigner DDC (Face-to-Face Fundraiser) are the frontline messengers of that hope. You’ll be connecting directly with people across Malaysia, sharing inspiring stories of our environmental campaigns and inviting them to join our movement. Every new supporter you bring in makes it possible for Greenpeace to stay independent, people-powered and fearless in defending the Earth.

As a DDC, you’ll be the bridge between our mission and the public.

What You’ll Do:

  • Be the Face of Change
  • Engage with diverse communities in high-traffic areas (malls, events, public events and hubs) to share Greenpeace’s mission and campaigns.
  • Hold meaningful face-to-face conversations that inspire people to become monthly donors, helping sustain our independent and impactful environmental work.
  • Drive Impact & Grow with Us
  • Achieve collective goals by working with a passionate team to meet both individual and group fundraising targets.
  • Handle supporter data responsibly by maintaining strict confidentiality and ensuring accurate record-keeping.
  • Develop your skills through regular training sessions, campaign briefings, and team workshops to grow professionally.
  • Represent Our Value
  • Represent Greenpeace Southeast Asia with professionalism, warmth, and integrity; always upholding our values and ethical standards in public spaces.
  • Be an active part of a people-powered movement, helping shape a greener and more just future by one conversation at a time.

Why Join Us?

  • Competitive Compensation: Base salary + travel allowance, commission and bonus.
  • Growth Opportunities: Comprehensive training with a clear progression to Team Leader.
  • Travel & Perks: Travel opportunities across Malaysia with team accommodation and meals plus recognition programs.
  • Full Training Provided: Learn fundraising skills and environmental knowledge.
  • Make a Real Difference: Help protect rainforests, oceans and fight climate change.
Job Requirements

We’re Looking For Individuals Who:

  • Is passionate for environmental and social justice, with the motivation to make a real impact.
  • Has strong interpersonal and communication skills, with fluency in English and Bahasa Malaysia (Mandarin or Tamil is a bonus).
  • Is adaptable, open-minded, and resilient! Comfortable working outdoors and in dynamic, fast-paced settings.
  • Is goal-driven with a positive attitude and readiness to learn.
  • Are fresh graduates, career starters, or those looking to shift into meaningful, purpose-led work.
  • Has prior experience in fundraising, sales, customer service, or public engagement but it is not required, as full training will be provided.
  • Has willingness to travel locally within Malaysia for campaign assignments.
About Greenpeace Southeast AsiaGreenpeace is an independent global campaigning network, founded in Canada in 1971 by a group of environmental activists. Greenpeace focuses its campaign on worldwide issues such as climate change, deforestation, overfishing, commercial whaling, genetic engineering, and anti-nuclear issues. It uses direct action, lobbying, and research to achieve its goals.The network comprises 26. #J-18808-Ljbffr
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Direct Dialogue Campaigner DDC (Face-to-Face Fundraiser)

Kuala Lumpur, Kuala Lumpur Greenpeace Southeast Asia Berhad

Posted 20 days ago

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Job Description

This job is a Direct Dialogue Campaigner for Greenpeace Southeast Asia. You’ll engage with people at events, sharing inspiring stories to inspire monthly donations. You might like this job because you’re helping protect the planet and growing your skills! Greenpeace

is a global independent campaigning organization that acts to change attitudes and behavior to protect and conserve the environment, and to promote peace. At

Greenpeace Southeast Asia , we are more than a campaign. We are a movement. We’re here to spark change, inspire hope, and protect our planet for future generations. Direct Dialogue Campaigner DDC (Face-to-Face Fundraiser)

are the frontline messengers of that hope. You’ll be connecting directly with people across Malaysia, sharing inspiring stories of our environmental campaigns and inviting them to join our movement. Every new supporter you bring in makes it possible for Greenpeace to stay independent, people-powered and fearless in defending the Earth. As a DDC, you’ll be the bridge between our mission and the public. What You’ll Do: Be the Face of Change Engage with diverse communities in high-traffic areas (malls, events, public events and hubs) to share Greenpeace’s mission and campaigns. Hold meaningful face-to-face conversations that inspire people to become monthly donors, helping sustain our independent and impactful environmental work. Drive Impact & Grow with Us Achieve collective goals by working with a passionate team to meet both individual and group fundraising targets. Handle supporter data responsibly by maintaining strict confidentiality and ensuring accurate record-keeping. Develop your skills through regular training sessions, campaign briefings, and team workshops to grow professionally. Represent Our Value Represent Greenpeace Southeast Asia with professionalism, warmth, and integrity; always upholding our values and ethical standards in public spaces. Be an active part of a people-powered movement, helping shape a greener and more just future by one conversation at a time. Why Join Us? Competitive Compensation:

Base salary + travel allowance, commission and bonus. Growth Opportunities:

Comprehensive training with a clear progression to Team Leader. Travel & Perks:

Travel opportunities across Malaysia with team accommodation and meals plus recognition programs. Full Training Provided:

Learn fundraising skills and environmental knowledge. Make a Real Difference:

Help protect rainforests, oceans and fight climate change.

Job Requirements

We’re Looking For Individuals Who: Is passionate for environmental and social justice, with the motivation to make a real impact. Has strong interpersonal and communication skills, with fluency in English and Bahasa Malaysia

(Mandarin or Tamil is a bonus). Is adaptable, open-minded, and resilient! Comfortable working outdoors and in dynamic, fast-paced settings. Is goal-driven with a positive attitude and readiness to learn. Are fresh graduates, career starters, or those looking to shift into meaningful, purpose-led work. Has prior experience in fundraising, sales, customer service, or public engagement but it is not required, as full training will be provided. Has willingness to travel locally within Malaysia for campaign assignments. About Greenpeace Southeast AsiaGreenpeace is an independent global campaigning network, founded in Canada in 1971 by a group of environmental activists. Greenpeace focuses its campaign on worldwide issues such as climate change, deforestation, overfishing, commercial whaling, genetic engineering, and anti-nuclear issues. It uses direct action, lobbying, and research to achieve its goals.The network comprises 26. #J-18808-Ljbffr
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Live Host (No Face) Hand gesture

Dukoo Media Sdn Bhd

Posted 19 days ago

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Job Description

This job is for a Live Host without showing your face, using hand gestures to promote products. You might like this job because you’ll engage with viewers, work flexible hours, and enjoy perks like EPF, annual leave, and training!

Working hours will be inform (9:00-5:00) or (5:00-12:00am) or (alternate)

Morning shift preferred female candidate.

Host live streaming sessions to promote different types of products (e.g., shoes, perfume)

Interact with viewers, answer questions, and drive engagement.

Achieve sales targets and maintain high viewer retention.

  • Nearby to LRT IOI Puchong
  • EPF / SOCSO
  • Medical and Hospitalisation Leave
  • Training Provided

Send resume to for a quick reply.

If you can start ASAP, it will be an advantage.

Job Requirements

Live Host (hand gestures only)

Puchong

Full Time

  • Fluent in Bahasa Melayu and basic English

Must be Malaysian only

  • Fresh Graduates are welcomed to apply
  • Able to start work immediately will be an added advantage
  • Applicants must be willing to work in Puchong IOI Boulevard
Skills

Live Streaming

Company Benefits No Dress Code

Feel free to wear a onesie or tux! As long as you're comfortable and productive, we don't mind!

You will be given a platform to grow through training, special projects, or on-job experiences. It depends on your initiative to seize these opportunities!

Monetary Rewards

Your achievement will be rewarded with Incentives, Commissions, and Performance Bonuses!

Well Being

Feeling under the weather? We provide Annual Leave and Medical Leave for your well-being.

Career Progression

In our fast-paced working environment, we recognize your hard work and support your career growth.

Nearby Public Transport

We are within walking distance from MRT stations.

At Dukoo Media Sdn Bhd, we revolutionize product showcasing and sales through dynamic live streaming. As a premier live stream company, we promote a wide range of items, connecting brands with audiences in real time. Our innovative approach and engaging content help businesses increase their reach and sales, providing viewers with an interactive and enjoyable shopping experience.

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Clerical/Administrative Support —

Itik Enak - PG Lean Hwa Trading Sdn. Bhd.

Posted 3 days ago

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Job Description

Qualification: Bachelor's Degree/Post Graduate Diploma/Professional Degree

Employment Type: Internship

Responsibilities:

  1. Prepare cash sale and invoice for walk-in customers.
  2. Handle daily cash collection from cash sales (cash, credit card payment).
  3. Process sales orders from existing customers and salesmen.
  4. Prepare and maintain proper documentation of petty cash records and transactions.
  5. Maintain a systematic filing system and administrative records.
  6. Liaise with Customer Service Representatives or salespersons and follow up with customers on AR issues and queries raised by headquarters.
  7. Perform general administrative duties.
  8. Handle incoming customer phone calls.
  9. Follow up on customer overdue payments.
  10. Arrange goods delivery with drivers/courier companies/transportation companies.
  11. Perform any ad-hoc tasks and responsibilities assigned by the superior.

Job Location: Penang

Other Location: Sungai Jawi

Years of Experience: 0

Monthly Salary: MYR600-MYR800

Requirements:

  1. Prior administrative experience.
  2. Excellent computer skills, especially typing.
  3. Attention to detail.
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Clerical/Administrative Support —

Butterworth, Pulau Pinang Itik Enak - PG Lean Hwa Trading Sdn. Bhd.

Posted 14 days ago

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Job Description

Qualification:

Bachelor's Degree/Post Graduate Diploma/Professional Degree

Employment Type:

Internship

Responsibilities: Prepare cash sale and invoice for walk-in customers. Handle daily cash collection from cash sales (cash, credit card payment). Process sales orders from existing customers and salesmen. Prepare and maintain proper documentation of petty cash records and transactions. Maintain a systematic filing system and administrative records. Liaise with Customer Service Representatives or salespersons and follow up with customers on AR issues and queries raised by headquarters. Perform general administrative duties. Handle incoming customer phone calls. Follow up on customer overdue payments. Arrange goods delivery with drivers/courier companies/transportation companies. Perform any ad-hoc tasks and responsibilities assigned by the superior. Job Location:

Penang

Other Location:

Sungai Jawi Years of Experience:

0 Monthly Salary:

MYR600-MYR800

Requirements: Prior administrative experience. Excellent computer skills, especially typing. Attention to detail.

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Front Desk Receptionist

Kuala Lumpur, Kuala Lumpur Orient Telecoms

Posted 1 day ago

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Job Description

Orient Telecoms WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Direct message the job poster from Orient Telecoms

Overview

HR & Payroll Specialist | Expertise in End-to-End Payroll, HR Operations, Malaysian Labour Law & HR Best Practice.

Role: This is a full-time on-site role for a Front Desk Receptionist, located in WP. Kuala Lumpur. The Front Desk Receptionist will be responsible for greeting and assisting customers, answering and directing phone calls, managing reservations, and performing various clerical tasks. Daily tasks include ensuring the front desk area is well-maintained and providing excellent customer service to enhance the overall customer experience.

Responsibilities
  • Greet and assist customers at the front desk
  • Answer and direct phone calls; manage reservations as needed
  • Perform general clerical tasks and maintain a tidy front desk area
  • Provide excellent customer service to enhance the overall experience
Qualifications
  • Excellent phone etiquette and receptionist duties
  • Clerical skills including data entry, filing, and managing office supplies
  • Strong communication and customer service skills
  • Ability to work in a fast-paced environment
  • A positive attitude and professional appearance
  • SPM, Diploma or equivalent; additional qualifications will be a plus
Details
  • Salary range: RM1,800.00 to RM2,000.00
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Administrative
  • Industries: Telecommunications

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Front Desk Ambassador

Kuala Lumpur, Kuala Lumpur TDCX

Posted 1 day ago

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Job Description

Overview

TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia – Front Desk Ambassador role at TDCX.

Top Reasons to work with TDCX
  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards
What is your mission?
  • Manage the front desk and office administration tasks
  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
  • Attend to all incoming and outgoing official telephone calls, visitors, receive mails, documents and handle courier services
  • Perform general administrative duties including inventory for pantry supplies and organization of meeting rooms
  • Maintain security by following procedures; monitoring logbook; issuing visitor badges
  • Keep inventory of building maintenance repair/replace items and liaise with building maintenance/vendors
  • Any other duties as assigned to support effective implementation and continual improvement of the Quality Management System
Who are we looking for?
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree in any field
  • Preferably with 2 years of working experience in a related field
  • Able to work independently with minimal supervision
  • Possess good telephone etiquette and a pleasant disposition; committed with good work ethics
  • Team oriented with good communication skills
  • Ability to manage multiple priority efforts and ensure quality assurance standards are followed
  • Excellent verbal and written communication skills in English and the language of the supporting market
Who is TDCX?

TDCX provides transformative digital CX solutions, enabling brands to acquire new customers, build loyalty, and protect their online communities.

TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and a global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce across Asia.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning hundreds of industry awards.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • Outsourcing and Offshoring Consulting

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Front Desk Agent

Shah Alam, Selangor Hilton Worldwide, Inc.

Posted 6 days ago

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Job Description

Job Description - Front Desk Agent (HOT0BR11)

Job Description

Front Desk Agent (Job Number: HOT0BR11 )

Work Locations

Work Locations : DoubleTree by Hilton Shah Alam i-City Golden Triangle Shah Alam 4000

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions oftravellerswho stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Front DeskAgent greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel’s services.

What will I be doing?

As the Front DeskAgent, you will be responsible for performing the following tasks to the highest standards:

• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.

• Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation.

• Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.

• Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel.

• Assist guests with check-out payments or charges, accepting and recording vouchers, credits,traveller’schecks and other forms of payment, converting foreign currency at current posted rates.

• Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.

• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.

• Promptly answer the telephone and email inquiries, inputting messages into the computer and advising other team members of special guests’ needs.

• Retrieve messages and communicate the content to guests, retrieving mail, packages and facsimiles or other special items for customers as requested.

• Record guests’ complaints, conducting thorough research to develop the most effective solution and negotiate results.

• Listen and extend assistancein order toresolve problems such as price conflicts, insufficient heating or air conditioning, quality of dishes etc.

• Remain calm and alert especially during emergency situations and heavy hotel activity.

• Plan and implement detailed steps by using experienced judgment and discretion.

• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.

• Actively take part in training where and when required, attending formal training sessions and on the job trainings to ensure standards and develop skills and abilities.

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive.

• Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, HiltonHonors enquired about, and method of payment is secured.

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager to follow-up where appropriate.

• Follow-up with all guests to ensure satisfaction with problem resolution.

• Maintain awareness of guests’ profile and specific preferences, ensuring that they are acted upon for each reservation.

• Ensure that VIP guests are treated personally and recognized as an individual.

• Liaise with Sales, Reservations and the Commercialteams to handle corporate guests.

• Promote HiltonHonorsand its associated benefits to guests who are not already enrolled in the program, ensuring that existing HiltonHonorsmembers receive personal and professional service that recognizes them as important guests and that their benefits are received.

• Ensure a prompt and efficient departure, by settling guests’ accounts as per billing and reservation instructions, ensuring that all guests’ folios are correct.

• Input information into OnQregarding guests, ensuring accuracy and that all details are completed, and the information can be clearly understood by other team members.

• Apply Hilton brand standards ineach and everyaction, acting as a role model and example of how the standards should be carried out in a practical setting.

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton and other properties in Malaysia.

• Up to date with information on facilities, attractions, and places of interests, sights and activities in and around the hotel.

• Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT.

• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.

• Ensure that the DutyManager is kept aware and up to date with operational issues.

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.

• Attend daily briefings, shift handovers, meetings and read the logbookon a daily basis.

• Ensure that the day-to-day functions of the front desk are completed, including but not limited to checklists, trace reports, credit limit checks, and online back-ups.

• Check registration cards, meetings and functions information, billing instructions, and reservation backup to ensure that all information received is acted upon accordingly.

• Ensure that the front desk stock is managed and not wasted, maintaining costs where able.

• Keep up to date and aware of competitor activitiesin order tobe well informed.

• Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.

• Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.

• Adhere strictly to standard cash handling procedures, ensuring to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly.

• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests.

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations.

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges.

• Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhering to Hilton brand standards and ensuring that guests receive value for money.

• Attempt to communicate with guests in guests’ native language, if applicable.

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front DeskAgent serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude,behaviours, skills, and values that follow:

• Able to perform moderately complex mathematical calculations without error.

• Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs.

• Able to access and accurately input information using a moderately complex computer system.

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

• Good interpersonal skills to provide overall guest satisfaction.

• Able to work under pressure and deal with stressful situations during busy periods.

• 1 or 2 years of related working experience preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisuretravellersthe finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team members are at the heart of it all!

Job

Job : Guest Services, Operations, and Front Office

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Administrator - Front Desk

Kuala Lumpur, Kuala Lumpur PwC

Posted 9 days ago

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Job Description

PwC Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job title

Administrator - Front Desk (Administrative)

Job location: Kuala Lumpur, Malaysia

Job Type: Full-time

Overview

To really stand out and make PwC fit for the future in a constantly changing world, all PwC professionals are expected to be purpose-led and values-driven. PwC Professional is our global leadership development framework, providing a single set of expectations across lines, geographies and career paths.

Responsibilities
  • Attend to visitors by greeting them, directing them to destinations, and relaying messages when necessary
  • Handle inquiries on the phone and transfer calls to the relevant parties
  • Develop basic working relationships with clients and visitors
  • Maintain a professional appearance and behaviour when attending to the general public and clients
  • Use the telephone switchboard and database of information efficiently; transfer and direct incoming calls
  • Takes messages and relays written and/or verbal messages to the correct PwC staff quickly
  • Keep updated on the firm’s service offerings to respond accurately to callers
  • Support the front desk team with duties and adapt to changing team needs
Preferred skills
  • Good communication skills and professional appearance
  • 1–3 years of experience in a phone operator or front desk role; corporate experience preferred
  • Strong oral and written communication skills in English
  • Customer service oriented with strong interpersonal and teamwork abilities
  • Attention to detail, reliability, proactivity, and ability to work in a fast-paced environment
Required Skills

– See above responsibilities and preferred skills for the core competencies.

Optional Skills

Accepting Feedback; Active Listening; Administrative Support; Calendar Management; Clerical Support; Customer Relationship Management; Data Entry; Customer Service Excellence; Communications Management

Languages

English language skills are required or preferred as indicated in the original listing.

Travel

Not specified

Visa Sponsorship

Available for work visa sponsorship: No

Government Clearance

Government clearance required: Yes

Note: This summary preserves the essence of the role and its expectations as described in the source.

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Front Desk Supervisor

Kuala Lumpur, Kuala Lumpur Regus

Posted 9 days ago

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Job Description

Regus Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Front Desk Supervisor

Regus Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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The opportunity

As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.

A typical day at Regus

  • You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared.
  • With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
  • Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
  • A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
  • At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.
  • Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.

About You

We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:

  • A good communicator, used to dealing with customers - ideally in the hospitality or events industry
  • Confident, approachable and able to build strong relationships with customers
  • A great manager, who leads by example and knows how to motivate and inspire a team
  • Happy taking ownership of problems and finding ways to solve them
  • Positive, enthusiastic and able to adapt to fast-changing situations
  • Confident using MS Office and other basic IT packages

In Addition, You Will

  • Manage the day to day running of the centre, focusing on exceptional customer service
  • Inspire your team of associates, developing their skills to get the best from each team member
  • Promote your centre to new customers and show them how flexible workspace could enhance their business
  • Generate leads by delivering engaging networking events within your community

What We Offer

On top of a competitive salary package you’ll enjoy:

  • A bright and inspiring work environment
  • Training and development opportunities
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Management
  • Facilities Services, Hospitality, and Retail

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