835 Face To jobs in Malaysia

Qualification: Bachelor's Degree/Post Graduate Diploma/Professional Degree

Employment Type: Internship

Responsibilities:

1. Prepare cash sale and invoice for walk-in customers.
2. Handle daily cash collection from cash sales (cash, credit card payment).
3. Process sales orders from existing customers and salesmen.
4. Prepare and maintain proper documentation of petty cash records and transactions.
5. Maintain a systematic filing system and administrative records.
6. Liaise with Customer Service Representatives or salespersons and follow up with customers on AR issues and queries raised by headquarters.
7. Perform general administrative duties.
8. Handle incoming customer phone calls.
9. Follow up on customer overdue payments.
10. Arrange goods delivery with drivers/courier companies/transportation companies.
11. Perform any ad-hoc tasks and responsibilities assigned by the superior.

Job Location: Penang

Other Location: Sungai Jawi

Years of Experience: 0

Monthly Salary: MYR600-MYR800

Requirements:

1. Prior administrative experience.
2. Excellent computer skills, especially typing.
3. Attention to detail.

Join AiHome as a Retail Sales Crew and Be Part of the Smart Home Revolution!

Are you passionate about technology and love connecting with customers? AiHome is looking for motivated Retail Sales Crew members to join our team and help customers discover the latest smart home products that can transform their lives. This is your opportunity to work in a dynamic, customer-centric environment where you can make a real impact.

Why You Should Join AiHome:

• Engage with Innovation: Work with the latest smart home gadgets and products that are shaping the future of living.
• Career Growth Opportunities: As a growing company, we offer plenty of room for personal development and career advancement.
• Team-Oriented Environment: Join a supportive team that values collaboration and is passionate about delivering top-notch customer service.

What You’ll Do:

• Engage with customers to understand their needs and recommend the best smart home products and solutions.
• Demonstrate product features and benefits, providing hands-on assistance to ensure customers are confident in their purchases.
• Maintain product displays, ensuring they are visually appealing and up-to-date with the latest products and promotions.
• Collaborate with team members to achieve sales targets and provide excellent customer service.
• Stay informed about the latest smart home trends and technologies to better serve customers.

What We’re Looking For:

• A passion for customer service and technology, with strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment and manage multiple customer interactions.
• A team player who enjoys working collaboratively to meet sales goals and enhance the customer experience.
• Basic knowledge of smart home technology is a plus, but training will be provided.
• Flexibility to work weekends, holidays, and shifts as required.

What You’ll Get:

• Competitive salary with sales incentives and bonuses.
• Opportunities for career growth in a dynamic and expanding company.
• Ongoing training on the latest smart home products and sales techniques.
• A friendly and energetic work environment that values customer satisfaction.

If you’re excited about working in retail and want to be part of a forward-thinking company, join AiHome as a Retail Sales Crew member and help our customers discover the future of smart living!

Apply Now and take the first step toward an exciting career in smart home retail!

TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Front Desk Ambassador role at TDCX

TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

Join to apply for the Front Desk Ambassador role at TDCX

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

• Manage the front desk and office administration task
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Attend to all incoming and outgoing official telephone calls, visitors, receive mails, documents and handle courier services
• Perform general administrative duties inclusive i.e.inventory list for pantry supplies, orgnisation of meeting rooms.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Keep inventory of building maintenance repai/replace items and liaise with building maintenance/vendors.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any fields.
• Preferable with 2 years of working experience in the related field is required for this position.
• Able to work independently with minimal supervision
• Possess good telephone etiquette and pleasant disposition and personality, committed and with good work ethics.
• Must be team oriented and good communication skills.
• Must have the ability to manage multiple priority efforts and ensure that quality assurance standards are followed.
• Excellent verbal and written communication skills in English and the language of supporting market

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at TDCX by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Front Desk Associate role at Renaissance Hotels

1 week ago Be among the first 25 applicants

Join to apply for the Front Desk Associate role at Renaissance Hotels

Additional Information

Job Number 25117386

Job Category Rooms & Guest Services Operations

Location Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Hospitality

Referrals increase your chances of interviewing at Renaissance Hotels by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

This job is an exciting opportunity as a Front Desk Officer at a digital property management company. You might like this job because you'll handle guest reservations, ensure smooth check-ins, and optimize experiences, all while being the go-to person for guests!

As a Front Desk Officer in a digital property management company specializing in digital property management, you will be responsible for reservation management to enhance guest experience, communicate and coordinate bookings. Your detailed responsibilities will include:

Reservation Management

• Handle Bookings: Manage all incoming booking inquiries across platforms such as Airbnb, Booking.com, Vrbo, and the company website.
• Reservation Accuracy: Ensure 100% accurate data entry of reservations into the Property Management System (PMS) to prevent discrepancies.
• Calendar Synchronization: Maintain synchronized availability calendars across all platforms to prevent overbooking.
• Policy Adherence: Process 100% of cancellations, refunds, and booking changes in accordance with company policies.

Guest Communication

• Primary Contact: Serve as the main point of contact for guests before, during, and after their stay.
• Personalized Instructions: Provide detailed check-in/out instructions tailored to each property.
• Complaint Resolution: Address 100% of guest concerns, complaints, and special requests efficiently and professionally.

Coordination with Operations Team

• Operational Alignment: Ensure that all booking information is accurately entered into the PMS, allowing the operations team to access real-time schedules.
• Special Requirements: Communicate any special guest requirements, such as early check-ins or late check-outs, directly to the operations team when necessary.
• Urgent Requests: Coordinate promptly on urgent guest needs during their stay.

Sales and Revenue Management

• Revenue Optimization: Monitor booking patterns and collaborate with the marketing team to introduce targeted promotions during low-demand periods.
• Upselling Opportunities: Promote additional services such as shuttle services, breakfast packages, and extended stays.

Crisis Management

• Alternative Arrangements: Arrange alternative accommodations for overbooked guests or cancellations due to property issues.
• Emergency Protocols: Implement and adhere to clear communication and action plans during crises.
• Guest Satisfaction: Ensure trust and satisfaction by handling emergencies empathetically.

Review Management and Analytics

• Feedback Collection: Actively encourage guests to leave reviews post-stay.
• Trend Analysis: Analyze guest reviews and booking patterns to identify areas for improvement and inform strategies.

Reporting and Analytics

• Comprehensive Reporting: Submit detailed monthly reports on occupancy, revenue, guest feedback, and team performance by the 5th of each month.
• Data-Driven Decisions: Utilize analytics to recommend property and process enhancements.

Collaboration with Marketing Team

• Feedback Integration: Provide guest insights to refine marketing strategies.
• Promotional Campaigns: Support the implementation of campaigns targeting low-demand periods.

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math, and computers
• Flexibility - night, weekend, and holiday shifts are all part of the job
• Experience - ideally you’ll have spent at least one year in a front desk or guest service position
• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

Communication

Verbal Communication Skills

Problem Solving

Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.

Your task achievement will be rewarded with Incentives, Commissions, and Performance Bonus!

Our companies organises company dinners, trips, and social events.

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.

YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday.

We want you to grow. We provide training fund to make sure you achieve your maximum potential.

Welcome to FIVE SENSES, where we transform your stay into an extraordinary sensory journey. Owned by WIT Ventures Sdn Bhd, a leading hospitality manager and property technology company based in Malaysia, FIVE SENSES is dedicated to providing an exceptional experience that delights all your senses.At FIVE SENSES, we believe that true hospitality goes beyond providing a place to stay—it’s about creating moments that.

• Manage to restrain patients (cats and dogs)
• Clean and maintain the hygiene of the practice in general

• Animal lover
• Fresh graduates are welcome to apply
• Proficient in English, Malay, and Mandarin
• Benefits include EPF, SOCSO, annual leave, and medical benefits
• Work environment with experienced Veterinarians, Vet Nurses, and Vet Assistants

Primary/Secondary School/SPM/'O' Level, Higher Secondary/STPM/'A' Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma

Every detail of the challenges faced by our furry friends is important. We provide methodical diagnostics and recommendations for the right treatment. Pet First Veterinary Centre is committed to delivering the best veterinary expertise to support you and your pets.

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