What Jobs are available for Export Import in Malaysia?

Responsibilities:

1. Shipping & Logistics

2. Manage all import and export shipments (sea, and land).

3. Coordinate with freight forwarders, shipping agents, and customs officers.
4. Monitor shipping schedules to ensure timely delivery of goods.

5. Documentation

6. Prepare and verify shipping documents such as invoices, packing lists, bills of lading, certificates of origin, and customs forms (e.g., Form D, Form E).

7. Ensure accuracy and compliance with customs and international trade regulations.

8. Customs & Compliance

9. Handle customs clearance procedures for both import and export.

10. Ensure compliance with government regulations, licenses, and permits.
11. Maintain knowledge of current import/export laws and updates.

12. Coordination & Communication

13. Liaise with suppliers, customers, freight forwarders, and internal departments (warehouse, production, finance).

14. Resolve issues related to delays, missing documents, or shipment discrepancies.

15. Reporting & Administration

16. Maintain records of all import/export activities.

17. Prepare regular reports on shipment status, costs, and related matters.
18. Support management in cost optimization and efficiency improvements.

Job Requirements:-

1.To coordinate with forwarders on vessel/air freight bookings.

2.Being able to communicate well both verbally and written.

5.Manage all aspects of the shipping process, including scheduling, routing, and tracking shipments.

6.Plan and coordinate daily shipping activities, including scheduling shipments, preparing shipping documents, and coordinating with carriers.

7.Maintain accurate records of shipments, including documentation and tracking information.

8.Manage relationships with carriers, freight forwarders, and other logistics service providers to ensure timely and cost-effective delivery of products.

9.Work closely with the sales and production teams to ensure timely delivery of products to customers.

What you will need to succeed in this role:

1.Must have leadership skill, analytical skill and work ethic, ability to manage team and organize tasks effectively to meet deadlines.

2.Must be proficient in MS Office application skill (Excel, Power Point, Word & Outlook)

3.Bachelor's Degree or min Diploma in any field

4.1-2 years experience in export / import shipping from manufacturing company's shipping department with good understanding of incoterms for international trade. Prepare sales contract , local delivery invoice and DO.

5.Competent, meticulous and accurate in preparing and handling shipping documentation and operations

6.Experience in interpreting and negotiating Letter of Credits (LC)

7.Competency in Custom Declaration Procedure - Import & Export, leadership skill and good communication.

rhi are looking for an experienced Import and Export Coordinator to manage the import / export operations of finish goods for our premium energy client in Bangsar South, Kuala Lumpur.

Specifically looking for Malaysian citizens with the Korean language.

On offer is a 12-month contract, premium offices and WFH options.

Duties

Manage the import / export operations of finish goods from contract manufactures, toll blender, 3rd parties and intercompany.

Ensure supply of imported / exported FGs to achieve planned supply volumes with focus on the delivery of core grades.

Manage and tracking shipping schedule related to Export & Import.

Manage all shipping documents including import & export taxes - especially FTA.

Manage demand forecast for export & import goods thru close networks with counterparties of source / import countries.

Search most cost-effective sources for import Auto FGs.

Manage monthly closing and input into JDE system for export & import transactions

Qualification

Bachelor's Degree (Bachelor of Engineering or Operations management is preferred),

Must have languages:

Bahasa Malaysian - Read, Write & Speak

English - Read, Write & Speak

Korean - Read, Write & Speak

Note: Additional language allowance will be given

Experience

Required to have 3 years of relevant experience;

Experience in a supply chain function;

Must have manufacturing & planning process experience;

Must have stakeholder management experience;

Must have KPI & performance management

Must have understanding on the Export formalities including on regulatory compliances

ERP experience - ideally JDE, Oracle, SAP

If you believe this opportunity is right for you, please click the 'Apply ' button to submit your application

***

About rhi

rhi is a professional services provider with global expertise. Tracing our history back to the 19th century, we have spent the last 50 years as a global leader to the energy industry.

We combine efficient systems and processes with a deep understanding of client challenges and market insight. We work with our clients to deliver information and resources that will support every stage of their operations. We deliver value to our employees, our clients and the countries that we work in.

rhi-

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Please note that only shortlisted candidates will be contacted. At this time, we will only consider applications with valid working rights for the specified country.

• Managed all import/export documentation, including Bill of Lading, NOA, and certificates.
• Coordinated with customers and forwarding agents on shipment and container status.
• Assisted Customer Service team in preparing Customs Forms (K1, K2, K8, K9).
• Ensured compliance with proper import/export procedures.
• Responded promptly to customer and overseas agent inquiries.

Job Type: Full-time

Pay: RM1, RM2,000.00 per month

Work Location: In person

General accountability for (incl. management ratios)

Execute sea export/import shipments in a timely manner as per customer requirements and ensuring customer satisfaction, whilst meeting local legislative requirements and the company procedures and objectives.

Responsible for main tasks (Export):

• Ensuring consol and shipment is registered in EDI /Operational System
• Provide complete and necessary information to internal/external suppliers to arrange pick up with optimum efficiency.
• Ensures if Cargo is hazardous that systems and documents are completely correct and all stakeholders are advised of the hazardous Nature.
• Providing customers with pick-up and delivery information and ensuring speedy response to clients' (internal/external) needs.
• Send booking confirmation to shipper /supplier where required.
• Ensures all required documents are received from Supplier and where required scanned into EDI.
• Expedites Export customs clearance and security formalities (where required) in line with local legislative requirements.
• Confirms shipped on board and initiates tracking/tracing of cargo and reporting to stakeholders of any missing/delayed cargo
• Solving problems, as quickly and efficiently as possible, while reporting any discrepancies and customer complaints with a view to preventing recurrence.
• Liaising with suppliers (agents, carriers, overseas agents) regarding any delays or issues. Liaising with supervisor and/or colleagues on matters, keeping him/her informed where necessary.
• Handling Claims and Cargo discrepancies per prescribed procedures.
• Ensure customer and agent Invoicing and financial cost processing (local, overseas), are completed within the required time frames and in accordance with the company's Global business objectives.
• Send Pre alert to overseas office/ agent in line with Global Business Objective.
• Adheres to Global process standards in their daily work to ensure they deliver a high quality customer experience to all customers, internal & external.
• Ensures that in their daily work system usage is optimized in order to increase the productivity and efficiency.
• Adheres to minimum quality management standard to which the company is committed (currently ISO 9001:2008) and ensures all work carried out is compliant with pertinent regulatory/compliance requirements.
• Adhere to the company procedures regarding workplace health & safety

Responsible for main tasks (Import):

• Receipt of pre-alerts from export country within required Global Business Objective.
• Ensuring consol and shipment is registered in the operational system.
• Ensures if cargo is hazardous that systems and documents are completely correctly and all stakeholders are advised of the hazardous nature.
• Send import pre-alerts to consignee and external brokers If applicable.
• Initiates tracking/tracing of cargo and reporting to stakeholders of any missing/delayed cargo.
• Solving problems, as quickly and efficiently as possible, while reporting any discrepancies and customer complaints as Service Exception Reports with a view to preventing recurrence.
• Report Import Cargo arrival to Customs as required by local legislative requirements.
• Liaise with Carrier upon arrival; collect relevant shipping documents scanning them into eDocs in EDI.
• Liaising with suppliers (agents, carriers, overseas agents) regarding any delays or issues. Liaising with supervisor and/or colleagues on matters, keeping him/her informed where necessary.
• Expedites Import clearance (Customs, Quarantine, MAF etc ) clearance (where required) in line with local legislative requirements.
• Ensure customer and agent invoicing and financial cost processing (local, overseas, commissions), are completed within the required time frames and in accordance with the company's Global business objectives.
• Where delivery is required provide complete and necessary information to internal/external suppliers to arrange timely movement of cargo.
• Where required arrange movement of cargo back to warehouse for deconsolidation.
• Handling Claims and Cargo discrepancies per prescribed procedures QP 300.
• Ensure Cargo consigned to bank or cargo subject to Original Bill of landing is released only when the required documentation is obtained and is in our possession.
• Adheres to Global process standards in their daily work to ensure they deliver a high quality customer experience to all customers, internal & external.
• Ensures that in their daily work system usage is optimized in order to increase the productivity and efficiency.
• Adheres to minimum quality management standard to which the company is committed (currently ISO 9001:2008) and ensures all work carried out is compliant with pertinent regulatory/compliance requirements.
• Adhere to the company procedures regarding workplace health & safety.

Required skills and qualification/ education/ studies:

• In depth knowledge of Export/Import Seafreight operations
• Knowledge of claims handling procedures
• Excellent oral and written communication skills
• High level of accuracy
• Highly motivated
• Enjoys working as part of a team
• Good user knowledge of MS Office, preferably Experience in Cargosoft/EDI/Cargowise One

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Objectives of the Position

• Drive efficient Import, Export, and Customs operations across the region by improving processes, standardizing workflows, and ensuring compliance with global, regional, and local regulations.
• Lead the hub Import Export & Customs Operations team, ensuring process adherence, operational excellence, and continuous learning and development.
• Collaborate with cross-functional teams—including Country IE & Customs Ops, Regional Customs & Foreign Trade, Order Management, GBS, Finance, Procurement, and Business Units—to ensure full compliance with corporate and regulatory requirements.
• Oversee LLP & LSP daily operations, track vendor performance against KPIs, manage escalations, drive continuous improvement with country teams, and lead improvement efforts to strengthen overall Supply Chain operations.
• Support business units by enhancing service efficiency and implementing improvement initiatives to boost service quality and process effectiveness.
• Foster a culture of service excellence with service providers, focusing on customer-centric Import/Export, Customs & Foreign Trade operations, and strict regulatory compliance.

Main Areas of Responsibilities and Key Activities

Operational Management

• Lead and manage all import/export logistics processes, ensuring compliance with internal procedures.
• Analyze and resolve logistics issues, escalating to relevant teams when needed.
• Maintain issue logs and manage non-conformances with corrective actions.

Reporting & Analytics

• Prepare, verify, and consolidate operational reports and KPIs for management and stakeholders.
• Run regular data extracts and validate accuracy for performance and crisis reporting.
• Support performance analytics and reporting across regions, including vendor management metrics.

Service Provider Management

• Oversee 3PL and LLP service providers for inbound/outbound transportation and customs.
• Conduct audits and random checks to ensure compliance with work instructions.
• Support logistics procurement activities, including tendering and contract adherence.

Continuous Improvement & Projects

• Drive continuous improvement initiatives and digitalization efforts in logistics operations.
• Participate in system testing, process enhancements, and assigned projects.
• Coordinate regular meetings and follow-ups on action items across import/export communities.
• Support new business requirements and customer logistics service needs.

Stakeholder Engagement

• Collaborate with business units, regional and global teams to support logistics needs.
• Provide logistics solutions and advisory to business units.
• Maintain strong relationships with internal and external stakeholders.

People Management

• Supervise team, provide constructive feedback and coaching for continuous improvement.
• Facilitate performance appraisals and development plans.
• Identify training needs and support Learning & Development programs required for the organization.
• Develop a comprehensive backup program and succession plan.

Other responsibilities

• All other tasks as assigned relevant to meeting BASF and the objectives as outlined above.
• Assumes back up responsibility for team member/line manager for service provider management and import export operations as required.

Job Requirements

Education

• Bachelor's degree (with relevant work experience) in Logistics/Supply Chain Management or related field

Working Experience

• Minimum 5 years' experience in handling Import/Export logistics with customs and trade compliance background, liaison with logistics service providers. Experience in SAP and chemical industry are preferred.
• A background in team supervision or people management would be a plus.

Technical & Professional Knowledge

• Efficient in MS Office applications such as Excel, PowerPoint and Word
• Knowledge in SAP system (TM/ SD/ MM Module) is preferred.
• Proactive team members who takes ownership and shows persistence to achieve results and exceed expectations.
• Ability to work independently on problem solving and identifying solutions.
• Good interpersonal skills and a team player
• Good command of written and spoken English is necessity.

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital. We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.

At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers' green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information

Merchants Global is a food factory based in Shah Alam producing dry cranberry, nuts and freeze dry cranberry.With the business develops, now we have a new branch near north port Klang.

·Job Description

1. Purchasing: mainly for raw materials and consumables. Starting from inquiry, applying for samples, quality judgment, price comparison, negotiation, signing contracts, cargo transportation,  arriving at the factory quality inspection, as well as the later and the supplier to deal with the problem, the maintenance of relations and other aspects. Ensure that the exported products are of qualified quality. Handle customer complaints.

1. Documentation and logistics: including import and export documents preparing and audit, the choice of shipping company, tracking the transportation of goods, to ensure smooth custom clearance, timely dragging containers from the port, containers arriving at the factory. Maintain close contact with suppliers and customs brokers, and have the ability to deal with customs clearance when an exception occurs.

Qualification Requirements:

1.More than 3 years working experience in import and export documentation. Bachelor degree or higher.

2.More than 2 years working experience in purchasing

3.Extremely high working ethic, conscientious and efficient. Able to handle some related work outside working hours due to time difference and other circumstances.

4.Hard working, with strong ability to deal with all kinds of problems. Cargo quality issues, transportation time issues, and customs clearance issue etc.

工作描述

1.协助采购及销售:主要是原材料及易耗品等的采购。从询价开始,申请样品,品质判断,价格比较,谈判,签订合同,货物运输,抵达工厂的质量检验,以及后期和供应商问题的处理,关系的维护等各个环节。确保出口的产品合格,处理客户的投诉。

2.单证及物流工作:包括进出口单证的制作与审核,船务公司的选择,订船,跟踪货物的运输,保证报关顺利,及时从港口拖柜,顺利抵达工厂。和供应商及报关行保持密切的联系,有能力处理报关以及后期货物品质等各方面出现的问题。

资格要求:

1.3年以上进出口货物单证的工作经验,本科以上学历。

2.极高的职业道德,工作认真负责,效率高。因时差等情况,能够在工作时间以外处理一些相关的工作。

3.工作勤奋,有极强的处理各种问题的能力。包括货物质量问题,运输时间问题以及报关出现的各种问题。

Responsibilities:

• Responsible for the declaration of Customs forms (K1, K2, K3, K8) in compliance with regulatory requirements.
• Prepare draft Customs forms for customer review and confirmation.
• Manage import and export customs procedures, with hands-on experience in forwarding-related transactions.
• Liaise effectively with customers to ensure smooth coordination and documentation.
• Handle customer inquiries and feedback regarding services provided, ensuring timely and professional responses.
• Demonstrate the ability to work both independently with minimal supervision and collaboratively within a team environment.

Requirements:

• Familiar with all shipping documentations is an added advantage.
• Must be able to converse well in English and Bahasa.
• Able to work independently, good communication and interpersonal skills with ability to work under pressure.

Job Types: Full-time, Permanent

Pay: RM1, RM2,700.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• Are you familiar with shipping documentation (e.g., Bill of Lading, Packing List, Invoice)?
• Do you have experience in declaring Customs forms such as K1, K2, K3, and K8?
• Are you familiar with import and export customs procedures?

Work Location: In person

Expected Start Date: 09/09/2025

Company Description
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital, WD, WD_BLACK, and SanDisk Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description
Logistics Professional is responsible for ensuring the seamless execution of import and export activities while maintaining compliance with legal trade regulations and company policies. This role involves planning and strategizing to meet key performance indicators (KPIs), verifying and reviewing documentation, and facilitating communication with internal and external teams. Additionally, the Logistics Professional plays a critical role in managing customs applications, escalating and resolving discrepancies, and supporting freight accrual, forecasting, and validation for shipments. They also contribute to compliance audits, cost-saving initiatives, and risk assessment activities, ensuring the integrity and efficiency of the company's logistics operations.

Essential Duties And Responsibilities

• Meet Company indirect logistics goals and objectives.
• Plan and execute strategize to meet KPI.
• Provide expected work quality and productivity to assist and serve other department to achieve company goals and objectives.
• Responsible for the Integrity wellness of HGST business activity
• Comply and Assist Internal and External requirements in Legal Trade Compliance and Malaysian Authorities regulations.
• Ensure the integrity of procedures been comply for import and export regulations.
• Verify and review all application or documents that need external approval before submission.
• Communicate with internal and external teams for import and export requirements.
• Prepare all the application and documentation that related to Custom or any government organization that involved with company as requirements.
• Submission on application to Custom or other organization.
• Escalate, trigger and problem solving for any other matter or discrepancies.
• Assist on freight accrual, forecast, and summarize, validation for inbound and outbound shipment.
• Perform a good filing of documentation for all related documents as policy requirements.
• Engaged with GTO, GTM and OTM team for all importation and exportation shipment, especially on controlled items.
• Performing Import/Export and AEO audit and assessment
• Involve and participate to provide an idea on project management and cost saving.
• Participate RoHS, Safety Awareness, 6S activities.
• Participate in related risk assessment activities e.g., BPM, HIRADC, ERA, RA, BIA, BCP

Qualifications
REQUIRED:

Academic Qualification

• Bachelor in business administration, Finance, Marketing and Supply Chain Management

Preferred

• Knowledge / Trained in ISO 9001, ISO 14001, OHSAS 45001, BCMS 22301 and RBA standards will be an added advantage.

Skills

• Computer literate and hand on knowledge in Microsoft Office including Excel, Words, Power Point
• Good in written and spoken in Bahasa Melayu and English.
• Strong negotiation and interpersonal skills.
• Must have sense of responsibility and able to work under minimum supervision.
• Excellent Project Management skills; a strong communicator at all levels from Management to technical teams 'on the floor'.
• Self-motivated and will have the ability to work equally well in a team environment as well as individually.
• Comply with applicable environmental, health and safety laws and regulations, company policy, government authorities and accepted safe work practices.

Additional Information
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates:
Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline or email