43 Exchange Director jobs in Malaysia

OFFICER, CORPORATE EVENTS & STAKEHOLDER ENGAGEMENT

(Apply Now) The Corporate Events & Stakeholder Engagement Officer plays a vital role in advancing Curtin Malaysia’s strategic objectives by planning and delivering impactful, brand-aligned corporate events and stakeholder engagement initiatives. The role is focused on enhancing Curtin’s public image, supporting its leadership in civic, educational, and sustainability domains, and strengthening relationships with key stakeholders. The incumbent will also support initiatives aligned with Curtin Malaysia’s commitment to the UN Sustainable Development Goals (SDGs) and State Government priorities, while fostering collaborative relationships with key stakeholders including the government agencies, community groups, industry, and alumni. The role involves producing high-quality content across multiple platforms and coordinating efforts to highlight the institution’s impact and leadership in education and community service. Key Responsibilities: 1. Strategic Event Management Plan, coordinate, and deliver high-profile corporate and civic events that enhance Curtin Malaysia’s prestige, influence, and visibility. Ensure event execution complies with cultural protocols, institutional branding, and stakeholder expectations. Design and deliver events that align with Curtin’s strategic themes, including education, research, sustainability, and strategic partnerships. Provide expert support and advice on events hosted by other university units to ensure consistency in quality and branding. Identify and pursue media opportunities, sponsorships, influencer collaborations, for successful events. 2. Stakeholder Engagement & Relationship Building Cultivate strong, strategic relationships with government bodies, industry partners, NGOs, alumni, and community groups to support engagement and collaboration through events. Coordinate invitations, guest management, and VIP protocol, including liaising with government agencies for dignitary attendance. Contribute to strengthening Curtin Malaysia’s role as a civic and community leader by delivering inclusive and accessible event experiences. Host campus tours for visitors, showcasing the university's facilities and strengths. 3. Community Engagement & Impact Support the design and implementation of community-focused initiatives and events that align with Curtin Malaysia’s social impact agenda. Build and maintain relationships with community stakeholders to foster goodwill and mutual benefit. Collaborate with other areas of the university to promote inclusive community participation and ensure reciprocal benefits in all outreach efforts. Serve as a liaison between the university and the community, ensuring clear communication and advocating for community interests. Track and evaluate community engagement outcomes to measure impact, improve future initiatives, and ensure alignment with SDG-related goals. 4. Communications Campaigns & PR Initiatives Prepare engaging speeches, event scripts, briefing notes, and other communications that reinforce Curtin Malaysia’s vision and leadership. Liaise with the media and marketing teams to ensure consistent public messaging and media coverage of strategic events. Curate high-quality visual and multimedia content from events for promotional and archival purposes. Collaborate with the marketing team to assess audience behaviour and data insights to create targeted communication strategies. Oversee event photography and videography to ensure high-quality content for use in event communications and marketing. 5. Strategic Alignment and Brand Positioning Ensure all events and engagement activities reflect Curtin’s brand values, institutional narrative, and strategic goals. Align event themes and programming with government policy priorities and regional development plans where relevant. Contribute to strategic reporting, benchmarking, and best practice development in university event management. About You A degree in Communications, Public Relations, Event Management, Marketing, or a related field. At least 2 years’ experience in event management, stakeholder engagement, or public relations, preferably in the higher education or public sector. Demonstrated ability to plan and execute high-impact, protocol-sensitive events with diverse stakeholder groups. Excellent written and verbal communication skills, with experience developing speeches, event briefs, and promotional content. Strong interpersonal skills with proven ability to manage stakeholder expectations and cultivate relationships. Strong understanding of branding, strategic communications, and audience engagement. Experience working with community organisations, government agencies, and corporate partners. Excellent organisational and time-management skills with a detail-oriented, proactive approach. Familiarity with photography, videography, and digital tools for content creation and promotion. Strong project management skills with the ability to handle multiple tasks and deadlines. Creative problem-solving abilities with a focus on strategic thinking. Experience within the higher education sector and knowledge of higher education policies and community engagement frameworks. Familiarity with the UN Sustainable Development Goals (SDGs) and government development agendas. Knowledge and experience in social paid marketing and social media engagement. Working knowledge of design tools (e.g., Canva, Adobe Creative Suite), and media editing software. Fluency in additional languages (Bahasa Malaysia, Mandarin, Indigenous languages) considered an asset. Interested applicants are invited to submit a latest resume which includes addressing the selection criteria,a covering letter, names and contact details of at least two referees and certified copies of your academic credentials.

How to apply:

Please address your applications to:

Staffing Management Section, Human Resource Department, Curtin University Malaysia, CDT 250, 98009 Miri, Sarawak, Malaysia

To submit an application, please click on the

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Alternatively, you may email your applications to:

Only shortlisted candidates will be notified.

Disclaimer: Curtin (Malaysia) Sdn Bhd reserves the right at its discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time.

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About Setel:

The Future of Mobility

Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.

Role Purpose:

The Lead, Business Development & Partnership (Fintech) is responsible for supporting the development, execution, and optimisation of commercial and strategic fintech partnerships that align with Setel’s embedded finance objectives. This role will assist in identifying new commercial opportunities across the digital finance ecosystem and co-developing scalable, compliant, and user-centric financial solutions in collaboration with both internal stakeholders and external partners.

This role will spearhead our merchant acquisition and performance growth efforts, while managing critical third-party acquirer relationships. You’ll be responsible for developing and executing strategies that grow Setel’s open wallet ecosystem.

The role contributes directly to Setel’s mission to enhance user engagement and monetisation through embedded fintech products including, but not limited to, digital payments, embedded insurance, credit access, and mobility-linked financial services.

In this role you will:

• Conduct a strategic approach to partnership development.
• Perform B2B2C commercial & strategic negotiations to secure the best possible commercial model for the company to ensure the most viable, profitable and competitive investments are made to safeguard company’s interests towards achieving profitability targets.
• Collaborate with cross-functional teams to establish business solutions, and potential partnership opportunities and resolve any arising issues related to contracts and commercial operations.
• Perform contract execution, review all contract performance and provide recommendations for renewal, extension, and closer out.
• Manage the performance of commercial activities using key metrics and prepare reports for tracking.
• Maintain sustainable stakeholder relationships with key internal and external stakeholders to influence stakeholders' trust and preference towards Setel.
• Assist with any related tasks, projects, and other assigned duties as and when deemed necessary.
• Monitor performance of commercial activities using key metrics and prepare reports for senior management.
• Develop and assist in financial plans including budgeting and forecasting for the short and long term.
• Assist with any related tasks, projects, and other assigned duties as and when deemed necessary.
• Ensure adherence to the compliance of company policies, industry regulations and legal requirements.
  
  

You're A Great Fit If You Have:

• Degree in Business, Finance , Economics and equivalent from a reputable university
• Minimum 6 years of working experience in Commercial / Business Development or Strategic Partnership roles within fintech, banking, payments, or digital platforms.
• Familiarity with digital payment systems, financial product design, and partnership lifecycle management.
• Experience working across functions to launch and scale partner-integrated offerings.
• Strong network of key retail and online brands to tap into.
  
  

Functional Skills:

• Fintech Ecosystem Understanding – Knowledge of digital banking, payment systems, insurance, and credit value chains.
• Commercial Structuring – Ability to analyse commercial terms, pricing models, and partnership metrics.
• Execution Support – Skilled at translating strategy into actionable plans, managing timelines and ensuring deliverables.
• Data Interpretation – Able to work with performance dashboards, market research, and product usage metrics.
  
  

Behavioral Skills:

• Confidentiality: Ability to handle sensitive information with confidentiality.
• Collaboration – Works cross-functionally and builds consensus across diverse stakeholders.
• Agility – Adapts to evolving partner needs, regulatory shifts, and business priorities.
• Accountability – Owns outcomes and maintains high standards of follow-through.
  
  

What Makes Working With Us Awesome

• Our people and culture: You will get to work with awesome and friendly colleagues to whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer-learning.
• Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
• Development focused: Your learning and growth matters most for us. We are people centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.
  
  

Cool Perks/Benefits

• Hybrid working arrangement; Flexible working hours.
• Relax and unwind in the leisure area with video games, board games, books, and more.
• Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
• Coffee, tea, or snacks are available for consumption at the pantry. Because you’ll be happier with a full tummy.
• A healthy body leads to a brilliant mind. Let’s get moving with the inter-company sports team.
• There will be workshops, talent shows, sports activities, and other events for sharing and bonding.
  
  

Personal Data Protection

Setel Ventures Sdn Bhd (“Setel”, “we”, “our” “us”) is committed to protecting and respecting your privacy. This Setel privacy statement (“Privacy Statement”) explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third party social networks or our online and physical events, or through other third parties that we work with. Please read this carefully to understand our views and practices regarding your personal data. #J-18808-Ljbffr

About Setel:

The Future of Mobility

Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.

Role Purpose:

The Senior Executive, Business Development & Partnership (Fintech ) is primarily responsible for managing and growing Setel’s fintech merchant partnerships and commercial activations. The candidate will serve as the day-to-day lead for fintech-related merchant initiatives, including payments-linked campaigns, loyalty tie-ins, and embedded service collaborations.

While the core responsibilities center around account management and campaign execution, the role also supports strategic expansion into new verticals and merchant monetization opportunities. The incumbent will work cross-functionally with internal teams and external stakeholders to ensure smooth delivery, compliance, and value creation.

In this role you will:

• Own and nurture relationships with merchant and ecosystem partners involved in fintech-related offerings
• Act to acquire new clients and manage existing client relationships that ensures future profitability.
• Coordinate with internal stakeholders and merchants to launch co-branded campaigns, incentives, and loyalty engagements
• Build, negotiate, secure and maintain profitable partnerships with key stakeholders/partners.
• Analyze adoption, redemption, usage, and revenue metrics to monitor campaign success and recommend course-corrections
• Lead sales and report analysis that give insights to partners in improving company performance via contracts established.
• Identify new merchant-led fintech collaboration opportunities aligned with Setel’s embedded finance roadmap
• Prepare performance reviews, case studies, and internal reporting for key stakeholders
• Develop and assist in financial plans including budgeting and forecasting for the short and long term.
• Assist with any related tasks, projects, and other assigned duties as and when deemed necessary.
• Ensure adherence to the compliance of company policies, industry regulations and legal requirements.
  
  

You're A Great Fit If You Have:

• Bachelor’s degree in Business, Marketing, or related discipline from a reputable university.
• At least 4 years of experience in account management, partnership operations or merchant services roles.
• Background in payments, fintech, or digital commerce is strongly preferred.
• Experience in managing external relationships and working cross-functionally with internal teams.
• Strong understanding of digital campaigns, partner operations, and revenue-linked KPIs
  
  

Functional Skills:

• Account Management – Proven ability to manage merchants across their lifecycle, including onboarding, day-to-day servicing, campaign rollout, and renewal/exit planning.
• Payments & Merchant Operations Familiarity – Understands core payment flows, merchant transaction lifecycle (e.g. QR, card acceptance)
• Campaign & Partner Execution – Skilled in executing co-branded campaigns or commercial programs; able to drive timelines and deliverables.
• Performance & Insight Reporting – Capable of interpreting commercial or campaign performance data, identifying trends, and communicating actionable insights to internal teams or partners.
  
  

Behavioral Skills:

• Confidentiality: Ability to handle sensitive information with confidentiality.
• Collaboration – Works well with both internal and external stakeholders to deliver aligned outcomes.
• Accountability – Takes ownership of accounts and escalates issues proactively.
• Agility – Adapts to changing priorities in a fast-moving environment.
• Professionalism – Represents Setel’s brand and values in all partner interactions.
  
  

What Makes Working With Us Awesome

• Our people and culture: You will get to work with awesome and friendly colleagues to whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer-learning.
• Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
• Development focused: Your learning and growth matters most for us. We are people centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.
  
  

Cool Perks/Benefits

• Hybrid working arrangement; Flexible working hours.
• Relax and unwind in the leisure area with video games, board games, books, and more.
• Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
• Coffee, tea, or snacks are available for consumption at the pantry. Because you’ll be happier with a full tummy.
• A healthy body leads to a brilliant mind. Let’s get moving with the inter-company sports team.
• There will be workshops, talent shows, sports activities, and other events for sharing and bonding.
  
  

Personal Data Protection

Setel Ventures Sdn Bhd (“Setel”, “we”, “our” “us”) is committed to protecting and respecting your privacy. This Setel privacy statement (“Privacy Statement”) explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third party social networks or our online and physical events, or through other third parties that we work with. Please read this carefully to understand our views and practices regarding your personal data. #J-18808-Ljbffr

Business Development and Partnership (KOL & MR) Executive

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Business Development and Partnership (KOL & MR) Executive

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

4 days ago Be among the first 25 applicants

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This position plays a crucial role in establishing and nurturing relationships with industry experts, finfluencers, influential figures, and institutions within the investment and financial sectors. The objective of the partnership is to increase Moomoo's brand visibility and enhance user growth efforts.

Responsibilities

• Seek and identify experts, influencers, marketing representatives, and professional organizations in the investment, finance, and technology sectors to establish marketing collaborations
• Develop and implement marketing strategies to achieve user growth objectives by leveraging on brand credibility and influence of external partners ( marketing representatives and related organizations) to promote Moomoo's products, services, and brand
• Create engaging content for investor education in collaboration with finfluencers and marketing representatives, attracting audiences on social media platforms and at offline events, enhancing financial literacy, and raising awareness on investing and the unique selling point of using moomoo
• Collaborate with cross-functional teams (such as marketing, product development, and operations) to align channel marketing strategies with Moomoo's overall business objectives
• Stay updated on industry trends and market developments to identify new traffic scenarios and opportunities,
• Achieving User Growth Objectives through Various Resources and Traffic

Position Overview

This position plays a crucial role in establishing and nurturing relationships with industry experts, finfluencers, influential figures, and institutions within the investment and financial sectors. The objective of the partnership is to increase Moomoo's brand visibility and enhance user growth efforts.

Responsibilities

• Seek and identify experts, influencers, marketing representatives, and professional organizations in the investment, finance, and technology sectors to establish marketing collaborations
• Develop and implement marketing strategies to achieve user growth objectives by leveraging on brand credibility and influence of external partners ( marketing representatives and related organizations) to promote Moomoo's products, services, and brand
• Create engaging content for investor education in collaboration with finfluencers and marketing representatives, attracting audiences on social media platforms and at offline events, enhancing financial literacy, and raising awareness on investing and the unique selling point of using moomoo
• Collaborate with cross-functional teams (such as marketing, product development, and operations) to align channel marketing strategies with Moomoo's overall business objectives
• Stay updated on industry trends and market developments to identify new traffic scenarios and opportunities,
• Achieving User Growth Objectives through Various Resources and Traffic

Requirements

• Bachelor's degree in marketing, business, finance, or a related field
• Minimum of 2 years of experience in business development, marketing (including sales and remisier) or a relevant field, preferably with experience in the financial services, investment, or technology sectors
• Proven track record of building and maintaining successful relationships with finfluencers, industry experts, or influential individuals
• Excellent networking, communication, and interpersonal skills with the ability to establish trust and credibility with key opinion leaders
• Understanding of the investment, finance, and technology industries, including trends, challenges, and opportunities
• Language proficiency in English and Malay, with proficiency in Chinese preferred
• Results-oriented with self-motivation, able to embrace user growth objectives
• Creative and innovative thinking, capable of formulating action strategies based on personal background and experience
• Excellent time management skills and ability to work under pressure, effectively multitasking
• Strong ability to work independently while also contributing as a team player

Benefits

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable)
• Fun loving and diverse work environment
• Business casual work attire everyday

Please note that only short-listed candidates will be contacted. Thank you.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Marketing
• Industries Non-profit Organizations and Primary and Secondary Education

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Position Overview

This position plays a crucial role in establishing and nurturing relationships with industry experts, finfluencers, influential figures, and institutions within the investment and financial sectors. The objective of the partnership is to increase Moomoo's brand visibility and enhance user growth efforts.

Responsibilities

1. Seek and identify experts, influencers, marketing representatives, and professional organizations in the investment, finance, and technology sectors to establish marketing collaborations.
2. Develop and implement marketing strategies to achieve user growth objectives by leveraging on brand credibility and influence of external partners (marketing representatives and related organizations) to promote Moomoo's products, services, and brand.
3. Create engaging content for investor education in collaboration with finfluencers and marketing representatives, attracting audiences on social media platforms and at offline events, enhancing financial literacy, and raising awareness on investing and the unique selling point of using Moomoo.
4. Collaborate with cross-functional teams (such as marketing, product development, and operations) to align channel marketing strategies with Moomoo's overall business objectives.
5. Stay updated on industry trends and market developments to identify new traffic scenarios and opportunities.
6. Achieve user growth objectives through various resources and traffic.

Minimum Requirements

1. Bachelor's degree in marketing, business, finance, or a related field.
2. Minimum of 2 years of experience in business development, marketing (including sales and remisier), or a relevant field, preferably with experience in the financial services, investment, or technology sectors.
3. Proven track record of building and maintaining successful relationships with finfluencers, industry experts, or influential individuals.
4. Excellent networking, communication, and interpersonal skills with the ability to establish trust and credibility with key opinion leaders.
5. Understanding of the investment, finance, and technology industries, including trends, challenges, and opportunities.
6. Language proficiency in English and Malay, with proficiency in Chinese preferred.
7. Results-oriented with self-motivation, able to embrace user growth objectives.
8. Creative and innovative thinking, capable of formulating action strategies based on personal background and experience.
9. Excellent time management skills and ability to work under pressure, effectively multitasking.
10. Strong ability to work independently while also contributing as a team player.

We offer a comprehensive and holistic work experience and package as follows:

1. Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).
2. Fun loving and diverse work environment.
3. Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

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The Head of Skills Development and Industry Partnership will play a leadership role in driving strategic workforce development and forging strong industry linkages within the advanced manufacturing sector. This role demands a visionary leader with deep domain knowledge of Industry 4.0 technologies, excellent stakeholder engagement capabilities, and a proven track record in industry development by identifying skills demand, guiding training solutions, and developing strategic partnerships across the ecosystem.

Key Responsibilities:

1. Strategic Industry Development

• Spearhead industry engagement efforts to identify critical skills needs and catalyze workforce transformation opportunities within the advanced manufacturing ecosystem.
• Conduct in-depth market and trend analyses to identify global and local advancements in advanced manufacturing, translating insights into actionable workforce development strategies
• Develop and maintain a Sectoral Workforce Skills Plan and Upskilling Playbook, aligned with industry needs and national manufacturing objectives

2. Strategic Business Partnership Development

• Cultivate and manage high-impact partnerships with manufacturers, trade associations, industry leaders, and training providers to co-create training solutions
• Facilitate the design and implementation of bespoke training programmes that address enterprise-specific upskilling requirements
• Lead strategic initiatives to expand industry collaboration, drive adoption of high-quality training programmes, and support sustainable sectoral growth

3. Skills Development and Training Adoption

• Drive the development and validation of emerging technical skills and competencies in partnership with industry leaders and public agencies
• Provide thought leadership in the promotion, marketing, and industry adoption of training courses aligned to advanced manufacturing trends
• Champion initiatives that promote lifelong learning and skills agility across the manufacturing workforce

Qualifications & Requirements:

• Bachelor’s degree or higher in Engineering, Manufacturing, or a related technical field. A Master’s or PhD in advanced manufacturing-related disciplines will be an added advantage.
• Minimum of 3 years of hands-on experience in Industry 4.0 and advanced manufacturing environments; managerial experience in a technical/ manufacturing setting preferred.
• Strong foundation in advanced manufacturing technologies, including digitalisation, automation, robotics, and smart factory systems.
• Demonstrated success in project management, stakeholder engagement, and partnership development, particularly within the manufacturing or training ecosystem.
• Analytical capability in market and technology intelligence, with experience in skills planning and talent strategy a plus.
• Excellent interpersonal and communication skills, with the ability to engage effectively across public and private sectors, and work across diverse cultural contexts.
• Passion for talent development and a strong commitment to Singapore’s manufacturing transformation agenda.

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Program Management Coordinator page is loadedProgram Management Coordinator Apply locations Penang, Malaysia time type Full time posted on Posted 30+ Days Ago job requisition id R029226

Purpose Statement: Supports Program Managers with daily tactical and administrative activities, liaising with the Customer Focus Team (CFT), Plexus functional areas and junior customer representatives.

Key Job Accountabilities:

• Provide administrative assistance to PMs and CFT to enable the CFT to focus on delivery.
• Prepare internal and customer-facing data analysis, reports, metrics, visual graphs and tools in support of delivery objectives.
• Assist with preparation of customer presentation materials for customer visits and business reviews. Helps coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
• Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials and finished goods shipments, FIA & NREs recovery and potentially support APQP. Basic CRG communication with customer and coordination with CFT
• Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.

Education/Experience Qualifications:

• Education/Experience Qualifications:
• A minimum of a High School diploma is required
• Less than One (1) year of related experience is required; One (1) or more years of related experience is preferred.
• Basic understanding of manufacturing processes, preferably in an electronics manufacturing environment.
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:

• N/A

Physical Requirements:

• N/A

Travel Requirements:

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

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Customer Program Management Analyst

Date: Jul 23, 2025

Functional Area: OPS - Operations
Career Stream: CPM - Customer Program Management
Role: Specialist
SAP Short Name: SPE
Job Title: Customer Program Management Specialist
Job Code: SPE-OPS-CPM
Job Level: Band 08
Profile-Holding: N
Direct/Indirect Indicator: Indirect

Summary Detailed Description

Performs tasks such as, but not limited to, the following:

• Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
• With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
• Strong participation in pricing/bid preparation and the development and management of contract terms.
• Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).
• Communicates frequently with customers to help ensure satisfaction with the company and the products.
• Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
• Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.
• Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
• Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
• In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.
• In-depth knowledge of the business issues associated with manufacturing PCBs.
• In-depth knowledge of product pricing, contracts and contract negotiations.
• Thorough understanding of business risks and price make up (Value add and Materials)
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines

Typical Experience

• Three to six years of relevant experience

Typical Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

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Join to apply for the Assistant Manager, Program Management role at Flex .

Flex is a diversified manufacturing partner that helps market-leading brands design, build, and deliver innovative products. We value diversity and inclusion, fostering a workplace culture of belonging that views uniqueness as a strength. Our environment encourages innovation and growth, offering opportunities to make a difference.

The Assistant Manager, Program Management role is based in Prai, Penang . The role oversees the end-to-end product lifecycle for manufacturing programs, ensuring production, quality, safety, and cost targets are met. Responsibilities include managing forecast accuracy, manufacturing costs, project timelines, and cross-functional team resources. The role requires strategic leadership, operational process optimization, and continuous improvement initiatives.

Key Responsibilities:

• Manage customer relationships, solve problems, and handle escalations.
• Lead small to medium projects from initiation to completion.
• Participate in project planning, contribute to timelines and deliverables.
• Coordinate cross-departmental teams and facilitate meetings.
• Present project updates to stakeholders and senior leaders.
• Prepare reports on project progress and outcomes.
• Participate in lean initiatives.

Specific Responsibilities:

• Manage financials, monitor manufacturing costs, and report variances.
• Lead cross-functional teams.
• Oversee project planning, execution, and delivery within scope and budget.
• Act as the customer’s program/site representative, ensuring their needs are met.
• Monitor KPIs related to customer satisfaction, quality, delivery, and financial performance.
• Identify risks and implement mitigation strategies.
• Ensure contract compliance and manage scope changes.
• Align demand forecasts with production capacities.
• Oversee inventory levels and quality standards.
• Provide regular updates and documentation.
• Drive continuous improvement initiatives.
• Implement customer ESG and sustainability requirements.

Qualifications:

• Bachelor's degree in Supply Chain, Engineering, Business Administration, or related field.
• At least 3 years of program/project management experience in engineering, manufacturing, or supply chain.

Benefits:

• Medical, dental, and vision insurance.
• Life insurance.
• Paid time off.
• Allowances and bonuses.

Flex is an equal opportunity employer and values diversity. We accommodate disabilities during the application process. Please contact for assistance.

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