265 Event Manager jobs in Malaysia

Overview

Join to apply for the Event Manager role at Renaissance Hotels in Kuala Lumpur, Malaysia.

Location: Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, 50450.

Schedule: Full Time. Position Type: Management.

Responsible for preparing all event documentation and coordinating with Sales, property departments and customers to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position handles events of average complexity and ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.

Education And Experience

• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Uses judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees customer experiences from file turnover through the post-event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as needed (Banquet Event Order meeting, block review, etc).

• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use experience to improve service performance according to evaluation of issues and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Renaissance Hotels seeks fellow spontaneous explorers to join our team and bring the spirit of the neighborhood to our guests. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

• Entry level

• Full-time

• Management and Manufacturing
• Industries: Hospitality

Referrals increase your chances of interviewing at Renaissance Hotels by 2x

Get notified about new Event Manager jobs in Kuala Lumpur, Malaysia.

Job Description

A Project and Event Management Manager oversees the planning, execution, and completion of projects and events, ensuring they meet the client's objectives and are delivered on time and within budget.

Here are some key responsibilities and tasks typically associated with this role:

PROJECT & EVENT MANAGEMENT

1. Manage the end-to-end planning, coordination, and execution of projects and events, ensuring all deliverables are met.
2. Develop and maintain project plans, timelines, and budgets, monitoring progress and making adjustments as necessary.
3. Source and negotiate with vendors, venues, and suppliers to ensure cost-effective and high-quality event services.
4. Oversee event logistics, including venue selection, transportation, accommodation, catering, audio-visual requirements, and event setup.
5. Coordinate with internal teams and external stakeholders to ensure smooth execution of all project elements.
6. Prepare and present project status reports to management, highlighting key milestones, risks, and opportunities.
7. Manage event budgets, track expenses, and ensure financial targets are met.
8. Lead and mentor a team of event coordinators, providing guidance, support, and fostering a positive work environment.

DATA MANAGEMENT

1. Develop and implement efficient systems and processes for collecting student data related to seminar attendance.
2. Create and maintain a comprehensive database of student information, including contact details, enrolment status, and seminar attendance records.
3. Monitor and record student attendance during seminars, ensuring accuracy and completeness of data.
4. Design and develop comprehensive training programs on Google courses, including but not limited to Google Ads, Google Analytics, Google Tag Manager, Google My Business, and Google Marketing Platform.
5. Conduct interactive and engaging training sessions, utilizing various instructional techniques to facilitate effective learning.
6. Customize training content based on the needs and skill levels of different audiences, such as beginners, intermediate-level learners, and advanced professionals.
7. Manage and analyze payment transaction reports.

WEBSITE MAINTENANCE

1. Lead and monitor the website maintenance team.
2. Research new features to the latest technology on website.
3. Help solve advanced technical issues.

Overview

This job is all about leading exciting events from start to finish. You might like this job because you’ll help shape client visions, explore new marketing ideas, and ensure high-quality outcomes while managing budgets and boosting team skills.

• Leader/Coach: Serve as key liaison with project owners/clients/partners/stakeholders complementing the HOD in leading daily business activities, covering all aspects of a project from conceptualize to production, includes brainstorming, planning, pitching and executing with multi department supports.
• Industry Know-how: Comprehensive understanding of the marketing life cycle with capability to understand client needs; develop and manage event/projects that align with clients’ business goals, objectives and outcome expectations.
• Innovation Driver: Conduct market research, analysis market trends and study consumer behaviour to identify opportunities for new projects or report new gained insights to improve existing solutions.
• Affiliate Marketing: Exploring possibilities on brand partnership collaborations that are benefiting the company images & solutions.
• Quality Control: Overseeing the SOP process of the department, ensuring quality delivery of projects; identify and manage company risks that might prevent growth.
• Sales & Events Management: Lead and create promotional plans and strategies that expand client accounts with industry diversifications. Create effective methods and execution for to enable greater understanding and promote interest in company's products or services. Lead and oversee all events/projects pitching from inceptions, execution and planning.
• Team Coaching: Educate and increase team capability through appropriate channels and materials, promoting sales conversion with effective marketing campaigns.
• P&L and Budget Management: Plan, track and monitor all related events/project expenses and, as well as ensuring a healthy ageing report.

• Minimum 3 years experience in related field.
• Strong communication and leadership skills with good command of English
• Critical thinking and problem-solving abilities
• Team player with proactiveness, ownership and leadership skills
• Ability to work independently and demonstrate excellent business etiquettes
• Business acumen and financial literacy
• Experience working with cross-functional teams and stakeholders
• Bachelor's degree in marketing, advertising, branding or equivalent experiences in related field

• Project Management
• Event Management
• Market Research

• Laptop Provided
• All basis working equipment are provided by company
• Company will buy you FREE breakfast / lunch for meal & learn session among team members
• Birthday Celebration: Company will have team bonding session from time to time & your colleague to celebrate your birthday :)
• Company provide additional weekend event allowances to employee that wanted to earn more money
• Car Park Allowances: Company provide Car Park allowances to employee
• We are an Award Winning Marketing & Event Management Agency who aspires to deliver a outstanding result for our clients. We provide one stop solutions to help organize product launching & events effectively and efficiently. Currently we are serving all the Top 10 Property Developers & Fast Moving Consumer Goods companies in the market to fulfill their Marketing Objectives. We execute our breakthrough.

This position is responsible for increasing brand visibility and expanding the customer base via the execution and management of field activities (webinars, open houses, tradeshows, etc.) based on the regional strategy developed with relevant stakeholders. The role includes content generation and localization, and creation of integrated marketing campaigns that support the overall business goals. This requires driving cross-functional collaboration across the organization, working with various functions within Marketing, Sales, and the product management group as well as external vendors to successfully manage and measure field marketing activities. This role reports to the Director of Marketing in the US.

• Define a region-specific marketing plan that supports regional strategy and aligns with global marketing


• Assist regional teams in increasing brand awareness locally, and driving MQLs for the region


• Plan and execute marketing campaigns, including monthly newsletter localization


• Plan and host online and offline events/programs to create net-new sales opportunities and deepen existing customer relationships and installed base expansion opportunities


• Manage end-to-end event coordination with vendors, agencies and cross-functional teams, on time and on budget, including logistics, purchase orders, booth layout, event promotion, vendor management, set up and tear down, and post-event analysis and follow-up


• Work with global stakeholders to coordinate logistics and deliverables for tradeshows. Logistics can include: booking booth and meeting space, scheduling meetings and calendars, securing registration badges, booking hotels, etc.


• Manage warehousing, packing, and shipments of tradeshow inventory/materials to and from the warehouse; coordinate logistics of collecting and shipping product demos to/from the show


• Leverage Pardot/Salesforce pre- and post-event for follow-up and tracking (prior knowledge of both platforms a plus, but not required)


• Follow department’s processes and learn to use department’s tools as intended, including web localization services, project management platform, marketing automation, etc


• Manage company’s online presence with external platforms: seek editorial opportunities, update listings regularly, manage lead uploads and distribution


• Measure effectiveness of all campaigns, monitor and adjust on regular basis, set and track relevant KPI’s, budget, and ROI


• Develop deep understanding of markets/verticals, customers, and competitive landscape


• Communicate campaigns’ performance/results to your manager regularly

• A degree in a marketing/business-related field and/or equivalent experience in B2B marketing (min 5 years); industry experience a plus but not required


• Excellent command of spoken and written English


• Understanding modern demand generation tactics and channels, and campaign execution etc.; experience with the marketing technology stack (Marketo/Pardot, Salesforce) a plus


• Strong project management, organizational, and time management skills


• Ability to travel (this role will require moderate to extensive global travel)


• Ability to work independently while being a team player


• Ability to adapt to fast paced and changing environment – high level of flexibility is required

• Hands-on experience prioritizing running multiple initiatives, campaigns, and deliverables simultaneously


• Self-motivated, who can work proactively to resolve issues and take ownership of tools and processes


• Exemplary communication skills to ensure effective collaboration and coordination across internal and external stakeholders


• Extremely detail-oriented and organized, and able to meet deadlines


• Experience in evolving marketing programs based on performance data, feedback from sales, and understanding of the business


• Availability to travel abroad to the assigned regional area


• Proficient in: Wrike, Airtable, Goldcast, Zoominfo, Stensul, LeadLander, Sprout Social

• This position is Onsite / Hybrid


• May require occasional off-site meetings or travel


• Regular use of a computer and other office equipment is necessary


• Interaction with team members and external contacts is a regular part of the job


• May require occasional overtime and flexibility in work hours to accommodate the executive’s needs

• Sitting for extended periods while working on a computer or conducting meetings


• Use of hands and fingers for typing, writing, and handling documents


• Occasional lifting of objects up to 20 pounds for administrative tasks


• Ability to communicate verbally and in writing


• Mobility within the office environment to attend meetings or interact with colleagues

All employees are expected to attend scheduled training and follow site EHS procedures and corporate standards. Supervisors will ensure risk assessments, training, PPE where required, and monitor compliance.

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform with challenging and rewarding opportunities. Join us!

• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Management and Manufacturing


• Industries: Semiconductor Manufacturing


• Location: Bandar Prai (Mukim 1A), Penang, Malaysia

We’re Hiring: Event Manager (WFH | Basic + Commission)

Love creating unforgettable experiences? We’re looking for an Event Manager to join our growing team!

Plan & manage exciting events from start to finish Build lasting client relationships with your creative flair Coordinate vendors & timelines like a pro Problem-solve, plan smart, and deliver with style Work from home + enjoy basic salary + commission

If you’re passionate about events and want flexibility plus rewards, we’d love to meet you!

Apply now & let’s create something amazing together!

We’re Hiring: Event Manager (WFH | Basic + Commission)

Love creating unforgettable experiences? We’re looking for an Event Manager to join our growing team!

Plan & manage exciting events from start to finish Build lasting client relationships with your creative flair Coordinate vendors & timelines like a pro Problem-solve, plan smart, and deliver with style Work from home + enjoy basic salary + commission

If you’re passionate about events and want flexibility plus rewards, we’d love to meet you!

Apply now & let’s create something amazing together!

We’re Hiring: Event Manager (WFH | Basic + Commission)

Love creating unforgettable experiences? We’re looking for an Event Manager to join our growing team!

Plan & manage exciting events from start to finish Build lasting client relationships with your creative flair Coordinate vendors & timelines like a pro Problem-solve, plan smart, and deliver with style Work from home + enjoy basic salary + commission

If you’re passionate about events and want flexibility plus rewards, we’d love to meet you!

Apply now & let’s create something amazing together!

We’re Hiring: Event Manager (WFH | Basic + Commission)

Love creating unforgettable experiences? We’re looking for an Event Manager to join our growing team!

Plan & manage exciting events from start to finish Build lasting client relationships with your creative flair Coordinate vendors & timelines like a pro Problem-solve, plan smart, and deliver with style Work from home + enjoy basic salary + commission

If you’re passionate about events and want flexibility plus rewards, we’d love to meet you!

Apply now & let’s create something amazing together!