What Jobs are available for European Operations in Malaysia?

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
The Regional Sales Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention.
You'll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go-getter mentality to win business and market share by actively displacing competing technologies.
**Your Impact**
+ You will specifically be responsible for acquiring and managing commercial accounts in Malaysia
+ Employing world-class account management skills to identify cross-selling and up-selling opportunities within the target accounts
+ Be a highly competent presenter, with a proven track record in selling to C level executives
+ Develop and maintain detailed account profiles including organisational charts for all accounts to be reviewed by management on a quarterly basis
+ Facilitate communication on strategic and tactical issues facing our clients and partners
+ Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that affect target markets
+ Develop market strategies and goals for each product and service - understand the strategies, goals, and objectives of accounts
+ Lead coordinating account strategy and tactics with cross functional teams and partners
+ Take full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process
+ Extensive domestic travel and possible International travel as necessary
**Your Experience**
+ 10+ years of prior sales, business development or relevant experience in Software, IT Hardware OR Cybersecurity industry
+ Self-motivated and Strong communication (written and verbal) and presentation skills, both internally and externally
+ Enterprise sales experience with and actionable rolodex of decision makers
+ Superb organisational skills
+ Experience selling network infrastructure based security appliances including but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches
+ Practical knowledge of routing and switching products that will be installed adjacent to the Palo Alto Networks appliances
+ Experience working with channel partners and understanding of a channel centric go to market approach
**The Team**
Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You're an amazing sales person - you're just looking for something more substantial and challenging as your next step.
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

**Position Snapshot**
Location: Malaysia
Company: Nestlé Malaysia
Full-time
Bachelor's/ Master's Degree
5+ years of working experience in Supply Chain, Demand & Supply Planning and any other relevant experience
**Position Summary**
Lead & oversee the supply chain team efforts to improve and excel the Demand & Supply Planning processes. This role focuses on ensuring that the Demand & Supply Planning function operates efficiently, accurately and strategically to meet customer demand and support Nestlé's broader objectives. Monitor the performance metrics of the demand and supply planning processes. When necessary, the Excellence Steward aligns with the owner of the performance matrix to define an actionable plan for improving performance.
**Key Responsibilities:**
- Identify and implement best practices in Demand & Supply Planning including development and refinement of processes & tools.
- Establish and monitor standard key performance indicators across Markets for demand & supply planning (e.g., forecast accuracy, bias, inventory health status, production adherence, etc.).
- Drive initiatives to improve the defined key performance indicators (if needed) across Markets.
- Continuously review and optimize Demand & Supply Planning processes to eliminate inefficiencies, reduce manual intervention, and automate tasks where possible.
- Foster collaboration in Markets, across Demand & Supply Planning processes.
- Evaluate and lead the implementation of software and tools to streamline and enhance the Demand & Supply Planning processes.
- Collaborate with the Excellence Stewards in the other markets to ensure process standardization & sharing of best practices and to create a global expert network across the zones.
- Provide trainings and mentorship to the Demand & Supply Planning community to improve their skills and expertise.
- Align with key stakeholders to define the performance metrics, their corresponding targets and the required timing to generate the reports.
- Generate on-time and with the highest quality performance metrics reports and share across the markets.
- Collaborate with the appropriate stakeholder(s) to establish an action plan when performance metrics fall below the agreed-upon target
**What will make you successful:**
- Bachelor's degree in Supply Chain, Engineering, Business or Economics
- Master's degree in Supply Chain Management, Operations Management or MBA
- Six Sigma Certification or similar would be an added bonus.
- +5 years of experience in demand & supply planning. Should have extensive experience in demand planning or production planning and distribution and a great understanding of E2E supply chain operations to effectively meet customer demand and support Nestlé's broader objectives. Work experience in planning with OMP, PowerBI development or Planning Service Center would be an added bonus.
- Experience in process optimization. Should be skilled in analyzing existing processes, identifying areas for optimization, and implementing solutions to streamline operations, improve accuracy, and increase efficiency in Demand & Supply Planning.
- Experience in project management. Should possess strong project management skills, including the ability to develop project plans, allocate resources effectively, manage timelines and budgets, mitigate risks, and communicate project progress effectively to stakeholders. Additionally, should be adept at leading cross-functional teams to achieve project objectives and drive continuous improvement in Demand & Supply Planning processes.
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at

**Working at Abbott**
At Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of
+ A company recognized as a great place to work in dozens of countries around the world
+ A workplace celebrated for diversity, working mothers, female executives, and scientists
**The Opportunity**
As the **Regional IT Senior Manager - PBR Lead** , you will be the key point of contact for all IT matters across multiple strategic countries and divisions. You will lead the Regional IT Council, manage IT delivery and integration, and ensure alignment with Abbott's global IT strategy. This role is pivotal in bridging business needs with IT solutions, ensuring seamless operations and strategic support across the region.
**What You'll Do**
+ Lead and manage regional IT operations across multiple countries and divisions
+ Chair the Regional IT Council and align IT strategies with business goals
+ Deliver and support IT solutions including applications and infrastructure
+ Manage business relationship and portfolio planning, demand intake, and prioritization
+ Ensure compliance with IT quality, cybersecurity, and regulatory standards
+ Act as liaison between business units and IT, supporting strategic decision-making
+ Oversee IT audits, budget planning, and internal/external customer support
+ Coordinate integration activities and ensure smooth transitions into BTS
+ Develop documentation, training, and support materials for end users
**Required Qualifications**
+ Degree in IT or a related business discipline; MBA is a plus
+ 10-15 years of experience in IT, preferably in the healthcare industry
+ Strong coordination, communication, and stakeholder management skills
+ Technical expertise in business systems, ERP, LAN/WAN, cybersecurity, and infrastructure
+ Experience in project management and commercial standard processes
+ Fluency in English and one local language; additional languages are a plus
**Preferred Qualifications**
+ Proven leadership in regional or global IT roles
+ Experience managing cross-functional teams and complex portfolios
+ Familiarity with regulatory environments and audit compliance
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

Manager - Regional Marketing Services, CIB Marketing (Contract)
Brand: HSBC
Area of Interest: Commercial Banking
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188
Work style:
Date: 9 Oct 2025
**Some careers grow faster than others.**
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
We are now inviting qualified individuals to join this team in the role of **Manager - Regional Marketing Services, CIB Marketing (Contract - 6 months)**
**Principal Responsibilities:**
+ Work closely with team member to develop local and regional media plans which connect with group and support local and global business and client marketing objectives. Drive media optimisation and strong ROI
+ Maintain relationships with our regional and local agency partners to negotiate strong agreements and maintain high quality of service
+ Serve as POC for the global content and campaigns teams to identify potential content pieces which would supplement a regional runway and ensure we are always on in markets - in partnership with the Business / Client leads in region
+ Activate the global awards strategy in partnership with the group team
+ Develop and implement local direct-to-client marketing campaigns to achieve CIB business goals and objectives
+ Manage end-to-end delivery of strategic events, including planning, creative and content development, stakeholder alignment, vendor management, logistics, and post-event analysis
+ Leverage and add to event toolkits (templates, playbooks, guidelines, content packs) to ensure consistent execution of events, and for virtual/digital events
+ Interlock developments in the Global MarTech platforms (marketing automation, email, analytics etc) to ensure our scale and international markets are running the latest systems possible
+ Drive PWS local strategies and runways to ensure content is up to date and driving outcomes
+ Provide systems support and guidance to the Business Marketing teams looking to drive campaigns through our platforms
**Requirements:**
+ 5+ years of B2B marketing experience, with a focus on commercial marketing within global banking or financial services
+ Proven ability to translate client and market insights into effective marketing strategies and campaigns
+ Self-starter with strong collaboration skills within global, matrixed organizations
+ Tertiary education required
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.
**You'll achieve more when you join HSBC.**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
**Issued by HSBC Bank Malaysia Berhad**

JOB TITLE: ASSISTANT BUSINESS OPERATION MANAGER - UFS, MYSG
FUNCTION: CUSTOMER BUSINESS DEVELOPMENT
ABOUT UNILEVER FOODS SOLUTIONS
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS
Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.
We at UFS have a bold and clear ambition and strategy in place to reach 5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.
We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
KEY RESPONSIBILITIES:
1. Claims Management (MYSG)
+ Oversee end-to-end claim processes, ensuring accuracy in submissions, discounts, trade promotions, and contract compliance.
+ Verify validity of supporting documents and rebate agreements in line with precise TTS requirements.
+ Continuously improve claim cycle efficiency for Malaysia and Singapore markets.
2. Operational Process & Budget Administration (MYSG)
+ Maintain OPSO tracking, including IO creation (TTS), utilization updates, visibility reporting, and closure maintenance.
+ Serve as PPM Administrator, responsible for budget uploads, transfers (TTS & BMI), account creation/modification, and IO financial closure.
+ Conduct quarterly high-risk user reviews and ensure adherence to control and audit requirements.
3. Incentives & Promotional Support (MY)
+ Administer payroll processes and scheme updates for Customer Development (CD) incentives.
+ Tabulate achievement data and update incentive tracking for DT incentives.
+ Assist in promotion proposal testing, maintenance, and activation, including pricing validation and SKU updates.
4. Trade Program Management (MY)
+ Ensure trade program allocations do not exceed approved budgets.
+ Manage national TD scheme setup for LE support teams and track TTS utilization for effectiveness.
5. Functional & Administrative Support (MYSG)
+ Maintain Halal certification updates in SharePoint.
+ Manage customer inquiries, SOPs, price lists, DT agreements, and price adjustment updates.
+ Oversee donation process, including NGO engagement, SRF approvals, and online submissions.
+ Update SG P&L templates, contract prices, and relevant trackers.
6. Customer Complaints Management (MY)
+ Serve as the primary contact for customer complaints, ensuring prompt acknowledgment and resolution.
+ Investigate issues, coordinate with relevant internal teams, and provide timely updates to customers.
+ Monitor complaint trends to identify recurring issues and recommend preventive actions.
+ Maintain proper records of all complaints for compliance and reporting purposes.
KEY REQUIREMENTS/QUALIFICATIONS
+ Diploma or Degree in Business Administration, Finance, or related discipline.
+ Minimum 2-3 years' experience in claims processing, trade marketing, commercial operations, or customer service.
+ Proficient in Microsoft Excel and SharePoint.
+ Strong organizational skills with high attention to detail and accuracy.
+ Ability to work independently while managing multiple priorities.
PREFERRED QUALIFICATIONS
+ Experience in FMCG or related industries.
+ Knowledge of TTS, OPSO tracking, and budget management systems.
+ Strong interpersonal and communication skills for cross-functional collaboration.
+ Problem-solving mindset with the ability to manage challenging customer situations.
ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:

**Position Snapshot**
Location: Kuala Lumpur
Company: Nestlé Product Sdn. Bhd
Permanent - Full Time
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a B2B Operations Assistant responsible for the growth of Nespresso Professional Business Solutions by managing new business at the assigned territories and channel.
**A day in the life of.**
+ To lead projects for HQ system related projects
+ Manage daily sales tracking, B2B sales analysis, OPE analysis and tracking
+ Manage compilation for sales lead & tracking, contract and management
+ Manage the machine order placement & delivery/installation follow up with 3rd party service provider (for sales, OPE, subscription)
+ Assist and coordinate on SKU & promo setup
+ To assist on B2B event coordination
+ Support and perform system testing on B2B related new projects led by other functions
+ Support sales team on administrative and/or operational matters in the event they are out in the field and require urgent support
+ Provide administrative support to other non-B2B commercial team members whenever there is a need arise with alignment from line manager.
**What Will Make You Successful,**
+ Degree in any Administration/Operations field
+ Open to fresh graduates
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
To manage the Trade SCB Finance Operations at KL
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J

**THE FUTURE IS WHAT WE MAKE IT.**
**Field Operations Manager**
**Location: Malaysia, Thailand, Vietnam, Indonesia, Singapore**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
**Join Us and Make an Impact.**
As a Field Operations Manager, your focus will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories. The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process Solutions (HPS) team. This role is accountable for driving growth across all LSS service delivery modes through effective workforce planning, delivery coordination, and ensuring compliance with Honeywell and customer Quality, Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.
**Key Responsibilities**
**Customer Engagement**
+ Develop strong trust relationships with key customer contacts.
+ Provide exceptional support to customers, act as person in charge responsible to track and resolve any Customer escalations, issues or concerns.
+ Collaborate with:
+ Contract Managers to plan and schedule labour resources to meet the needs of customers aligned to their contract entitlements.
+ Project Managers to plan and schedule labour resources to meet the needs of customers aligned to their Project Schedule and commitments.
+ FSMs, Spot Co-ordinators, Branch lead service engineers or directly contact customers to schedule FSS contract or SPOT activities.
+ Monitor and push Pulsar adaption in the region.
+ NPS - Responsible for driving Pulsar Survey adaption across the region and NPS for services.
+ NPS - Track the detractor scores (-ve NPS ratings) across all modes and remedial actions taken and ensure satisfactory closure with customer.
+ Understand the Customer base, identify FSS skills gaps and drive competencies to support future needs
**Operational**
+ Support Campaign roll-out within the region. Responsible to drive growth through BTB campaigns and regional/pole special to push the short cycle order and revenue growth.
+ Responsible for driving MOS with FSMs, Spot Co-ordinators, Branch lead service engineers for SPOT & Parts Revenue and Billing, Front-log & Back-log forecast and planning included.
+ Regional focal for ISC Demand planning for Hardware & Software shipments - Attend the monthly regional and pole level MOS calls, Provide Material SIOP forecasts for month & quarter.
+ Maintain Billability and Utilization for region as per global standard or regional agreement. Participate in burden rate & recovery review at set frequency.
+ Ensure Installed Base Audits are planned and completed on schedule.
+ Drive and monitor Honeywell HSE culture and ensure compliance with safety and environmental regulations, track and monitor SOS metrices.
+ Ensure that all HSE requirements for customer sites are thoroughly documented, regularly updated, and communicated to stakeholders prior to any FSS site visit.
+ Ensure operational excellence and adherence to quality standards as per Honeywell Accelerator AMS GDM.
+ Ensure that FSS service visit reports are attached to all Work Orders to comply with Honeywell Accelerator AMS GDM, reduce disputes and support reduction in Short Cycle Past Dues.
+ Work with cross-functional teams to achieve business objectives.
+ Monitor and analyse performance metrics to identify areas for operational improvement.
+ Drive continuous improvement initiatives to enhance operational efficiency.
+ Develop a strong network across the territory and HPS business teams to guarantee customer delivery satisfaction.
**Work Force Planning**
+ Optimize resource allocation and drive productivity.
+ Ensure FSS time entry, billability and overtime meet business targets.
+ Ensure effective work execution, planning, and competency of the teams in their territory.
+ Manage the relationship with GES and COEs for outsourcing packaged work.
+ Work with labour resource pools such as GES, Contractors and other LOBs to support field activities ensuring compliance to local laws, HSE compliance and correct documentation as required.
+ Ensure correct visas for foreign workers in partnership with FSM and GMS.
+ Ensure that compliance measures are established prior to travel, addressing all GMS aspects, including Immigration, Tax, and Social Security.
+ Ensure labor SIOP reporting and planning is maintained to optimize labor resourcing including driving the quarterly SIOP MOS for your area of responsibility.
+ Ensure Work Execution planning is completed to understand the resource and skill requirements.
**Training and Development**
+ Ensure all FSS in their territory are fully trained and understand business drivers and tools required to fulfill their role.
+ Identify FSS skills gaps and drive competencies to support future needs.
+ Ensure the scheduling and completion of training plans for technical (CEAT) and soft skills, new products, quality and mandatory HSE Training for all FSSs and TECPros if applicable across their territory.
+ Monitor and alert FSSs of expiring CEAT Certifications and proactively drive recertifications.
+ Manage and support the rollout of processes, training, tools, and initiatives, including productivity and its tracking
**Key Experience & Capabilities:**
+ Qualification: Engineering Degree in Instrumentation & Controls or Electronics & Controls or Equivalent
+ Experience: 15+ years of relevant Industry Experience involving Field/Project Engineering, Last 5 years preferably spent as responsible for Customer Management / Project Management. Need to demonstrate ability to collaborate with teams across the businesses / functions and work in a highly matrix environment to deliver expected results.
+ Skills of Importance - Customer Satisfaction, Customer Experience, Operations Efficiency, Organizational Process Alignment, Change Management Planning, Team Management, Operations Support, Results.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement .
If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

The Regional Section Manager of Account Operations is working directly with Account Operations Group Managers and responsible for the work of Account Operations Managers and Account Operations Representatives who are reporting to the Group Managers. Responsible for driving key business processes promoting the effortless Customer Experience mindset. Account Operations Regional Section Manager will work with the Sales Leadership, Senior Management and Executives and other members of the NI team, collaborating and contributing to the overall strategy and providing clear direction and support. The senior manager is results-oriented, highly motivated and demonstrates leadership resulting in optimal team performance using her/his history of successfully managing and leading operations.
**In This Role, Your Responsibilities Will Be:**
Contributes to the development of functional strategy and provides leadership in the development of new processes, or technologies in support of this strategy
· Participates with senior management/executives to contribute to business planning and objectives setting for function
· Responsible for projects or processes of significant strategic or commercial importance for project results. Provides consultative direction with senior management
· Assigns, manages and facilitates others to fully complete tasks and goals on time
· Leader who provides strategic direction, motivation and coaching in connecting the team to NI's core strategic vision.
· Establish self as a key partner to the Sales Leadership Team through effective stakeholder collaboration and driving
· Customer first alignment in support of business goals achievement.
· Partner with global operations counterparts, to steer alignment and consistency in value delivered throughout the Operations opportunity engagement (pre-sales, post sales) process in line with our treatment and coverage
· Demonstrate a proactive, visionary, open growth mindset.
· Provide in-depth analysis of work scope, select appropriate methods and techniques to obtain solution and results.
· Recruit, develop, coach and manage a high performing team, including team managers that builds operational alignment with Sales and supporting stakeholders through the entire opportunity life cycle and buying process.
· Partner with both Revenue Operations teams on Customer Experience, Sales productivity, Workload management, Company financial targets and formalize employee development and continuous improvement opportunities
· Establish, develop and apply Key Performance Indicators that motivate and drive accountability throughout the team and to achieve desired results.
· Recognize and promote team successes that reflect customer and business impact and overall achieve strategic objectives.
· Identify process improvement areas and solutions, share and encourage best practices, and work with the global business team to transform from reactive to predictive
· Account Health / Escalations: Regular cadence with team members ensuring account health, reducing customer effort
· Coaches and mentors less experienced staff
· Maintains a team focus on project and business goals that align with functional strategy
**For This Role, You Will Need:**
· Bachelor's degree in a technical, business or communications field preferred.
· Relevant work experience with demonstrated leadership and vision in managing staff, managers, groups and projects or initiatives.
· Proven ability to build trusted and collaborative relationships with Sales stakeholders and functional area managers.
· Ability to drive and maintain team focus during periods of organizational change and evolution.
· Ability to build a team to deliver high value back to the organization
Preferred Qualifications That Set You Apart:
Excellent interpersonal and situational leadership skills to coach and develop team.
Exceptional verbal and written communication skills to connect with varied audiences across multi-cultural and language environments.
Organizational agility - the ability to maneuver inside of NI to accomplish multifaceted objectives across BU, Global Operations, Sales and Planning.
SFDC Opportunity Management Process
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.