303 Er Specialist jobs in Malaysia
HR Specialist
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the HR Specialist role at PropertyGuru Group
7 months ago Be among the first 25 applicants
Join to apply for the HR Specialist role at PropertyGuru Group
Get AI-powered advice on this job and more exclusive features.
PropertyGuru is Southeast Asia’s leadingPropTech company, and the preferred destination for over 34 million property seekers to connect with almost 55,000 agentsmonthly to find their dream home.PropertyGuru empowers property seekers with more than 2.8 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand, and Vietnam.
PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 16 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its core markets; mortgage marketplace,PropertyGuru Finance ; home services platform,Sendhelper ; a host of proprietary enterprise solutions underPropertyGuru For Business includingDataSense,ValueNet,Awards, events and publications across Asia.
For more information, please visit: PropertyGuruGroup.com ; PropertyGuru Group on LinkedIn
As a Guru You Will Be Accountable For
- Building strong relationships with business leaders and managers to understand their needs and provide HR support and solutions.
- Provide HR generalist and advisory services to the Business Units and functions (Corporate Functions + Product & Technology) and ensure a consistent and integrated approach to HR activities and solutions in PropertyGuru Group.
- Provide a full spectrum of HR services including performance management, compensation and benefits, and employee engagements
- Supporting Head of HR for Corporate Functions & Singapore on local and regional initiatives including cyclical HR programmes and strategic programmes, initiatives and launches
- Collaborate with P&C Centres of Expertise on program design, implementation and execution
- Supporting talent management initiatives, including performance management, talent development, and succession planning.
- Collaborating with business units to enhance employee engagement and retention through various programs and initiatives.
- Ensuring compliance with HR policies and procedures, as well as local employment laws and regulations.
- Analysing HR data and metrics to identify trends and insights that drive informed decision-making.
- Supporting HR projects and initiatives, such as organizational change efforts, diversity and inclusion programs, and employee wellness initiatives.
- Proven experience in HR, with a focus on partnering with business units to deliver HR solutions.
- A good understanding of the many disciplines within HR, including but not limited to: diversity and inclusion, performance management, compensation and benefits, talent management & employee relations.
- Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders.
- Sound knowledge of HR practices and employment laws, with the ability to apply them in a practical and business-focused manner.
Core Values
Own It & Deliver It; Respect & Care for Each Other; Have Fun & Celebrate Success
Push Beyond Good; Create What's Next
Leadership Traits
Engaging in Courageous Conversations; Embracing Continuous Learning; Fostering Creative Collaborations
PropertyGuru Group is an equal opportunity employer committed to fostering an inclusive, innovative a learning environment with the best employees. Therefore, we provide employment opportunities without regard to gender, identity, race, religion, nationality, age, marital status, disability, or any other protected status, per applicable law. If there is anything we can do to help ensure you have a comfortable and positive interview experience, please let us know. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Human Resources
- Industries Software Development
Referrals increase your chances of interviewing at PropertyGuru Group by 2x
Get notified about new Human Resources Specialist jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago
Sentul Garden, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago
Expression of Interest - Human Resource PositionsFederal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Executive, Human Resources (Talent Acquisition)Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia HK$5,000.00-HK$6,500.00 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago
Kota Damansara, Selangor, Malaysia 2 days ago
Federal Territory of Kuala Lumpur, Malaysia 4 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR4,000.00 1 month ago
Executive, Human Resources (Talent Acquisition)WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 hours ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago
Petaling Jaya, Selangor, Malaysia 12 hours ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Recruiter - Supply Chain and Logistics (1 year contract)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Petaling Jaya, Selangor, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Recruiter | Talent Acquisition Business PartnerKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Petaling Jaya, Selangor, Malaysia MYR2,500.00-MYR3,000.00 3 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR1,700.00-MYR1,900.00 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrHR Specialist
Posted 11 days ago
Job Viewed
Job Description
This job is for a Senior HR Executive who oversees HR functions like payroll, recruitment, and employee records. You might like this job because it involves working independently, ensuring compliance, and improving employee engagement while collaborating with management.
- Manage the complete range of administrative and HR functions, including payroll, recruitment, as well as office management and maintenance of properties.
- Manage and maintain employee records, organizational policies, and employee handbook to ensure compliance and accessibility.
- Ensure compliance with all relevant internal and external governance, regulation, and procedures.
- Able to work independently, under pressure, and with a high level of responsibility and confidentiality.
- Diplomatic, have excellent communication skills, leadership skill, tactful attention to details and discreet.
- Perform ad-hoc duties as assigned as and when required.
- Liaising with external parties, all Government Department and Local Authorities in matters related to employment and worker welfare.
- Collaborate with Management to enable group change and increase employee engagement and capability.
- To organize and manage a yearly or half yearly performance appraisal and salary review.
- Minimum 3 to 4 years of working experience in related field.
- Comprehensive knowledge of Malaysian labour laws and relevant regulatory frameworks.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
HR Specialist
Posted 11 days ago
Job Viewed
Job Description
- Manage payroll functions, ensuring timely processing, accurate reports, and clear employee communication.
- Resolve payroll issues and work on implementing an in-house payroll system.
- Coordinate onboarding, ensuring documentation, equipment setup, and smooth integration of new hires.
- Conduct orientation sessions and handle administrative tasks like adding new hires to systems and calendars.
- Ensure timely and accurate employee registration, including expat registrations and employment agreements.
- Provide timely consultation on interaction with EPF, SOCSO, EIS.
- Manage offboarding, ensuring compliance with labor laws, and handling all exit procedures, including asset return.
- Oversee compensation and benefits administration, processing claims, working with the accounting team, and maintaining compliance.
- 3+ years of experience in HR.
- Strong experience in payroll processing, onboarding, and employee lifecycle management.
- Familiarity with HR compliance and labor regulations, particularly in Malaysia.
- Experience in managing HR administrative processes, including compensation and benefits.
- Strong organizational skills with attention to detail and a proactive approach to solving HR-related issues.
- Excellent communication and interpersonal skills for working with cross-functional teams and external providers.
- Upper-Intermediate level of English proficiency.
- Inspiring and vibrant work environment.
- 16 days of annual leave, 14 days of sick leave, and 11 public holidays.
- Parking and transportation reimbursement.
- Support for foreign language courses.
- Continuous professional development opportunities.
HR Specialist
Posted today
Job Viewed
Job Description
HR Specialist
role at
PropertyGuru Group 7 months ago Be among the first 25 applicants Join to apply for the
HR Specialist
role at
PropertyGuru Group Get AI-powered advice on this job and more exclusive features. PropertyGuru is Southeast Asia’s leadingPropTech company, and the preferred destination for over 34 million property seekers to connect with almost 55,000 agentsmonthly to find their dream home.PropertyGuru empowers property seekers with more than 2.8 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand, and Vietnam.
PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 16 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its core markets; mortgage marketplace,PropertyGuru Finance ; home services platform,Sendhelper ; a host of proprietary enterprise solutions underPropertyGuru For Business includingDataSense,ValueNet,Awards, events and publications across Asia.
For more information, please visit: PropertyGuruGroup.com ; PropertyGuru Group on LinkedIn
As a Guru You Will Be Accountable For
Building strong relationships with business leaders and managers to understand their needs and provide HR support and solutions. Provide HR generalist and advisory services to the Business Units and functions (Corporate Functions + Product & Technology) and ensure a consistent and integrated approach to HR activities and solutions in PropertyGuru Group. Provide a full spectrum of HR services including performance management, compensation and benefits, and employee engagements Supporting Head of HR for Corporate Functions & Singapore on local and regional initiatives including cyclical HR programmes and strategic programmes, initiatives and launches Collaborate with P&C Centres of Expertise on program design, implementation and execution Supporting talent management initiatives, including performance management, talent development, and succession planning. Collaborating with business units to enhance employee engagement and retention through various programs and initiatives. Ensuring compliance with HR policies and procedures, as well as local employment laws and regulations. Analysing HR data and metrics to identify trends and insights that drive informed decision-making. Supporting HR projects and initiatives, such as organizational change efforts, diversity and inclusion programs, and employee wellness initiatives.
We're Looking For Someone Who
Proven experience in HR, with a focus on partnering with business units to deliver HR solutions. A good understanding of the many disciplines within HR, including but not limited to: diversity and inclusion, performance management, compensation and benefits, talent management & employee relations. Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders. Sound knowledge of HR practices and employment laws, with the ability to apply them in a practical and business-focused manner.
At PG, every Guru is guided by our comprehensive development map, which includes:
Core Values
Own It & Deliver It; Respect & Care for Each Other; Have Fun & Celebrate Success
Push Beyond Good; Create What's Next
Leadership Traits
Engaging in Courageous Conversations; Embracing Continuous Learning; Fostering Creative Collaborations
PropertyGuru Group is an equal opportunity employer committed to fostering an inclusive, innovative a learning environment with the best employees. Therefore, we provide employment opportunities without regard to gender, identity, race, religion, nationality, age, marital status, disability, or any other protected status, per applicable law. If there is anything we can do to help ensure you have a comfortable and positive interview experience, please let us know. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Human Resources Industries Software Development Referrals increase your chances of interviewing at PropertyGuru Group by 2x Get notified about new Human Resources Specialist jobs in
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Sentul Garden, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Expression of Interest - Human Resource Positions
Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Executive, Human Resources (Talent Acquisition)
Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia HK$5,000.00-HK$6,500.00 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kota Damansara, Selangor, Malaysia 2 days ago Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR4,000.00 1 month ago Executive, Human Resources (Talent Acquisition)
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Petaling Jaya, Selangor, Malaysia 12 hours ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Recruiter - Supply Chain and Logistics (1 year contract)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Petaling Jaya, Selangor, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Recruiter | Talent Acquisition Business Partner
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia MYR2,500.00-MYR3,000.00 3 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR1,700.00-MYR1,900.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
HR Specialist
Posted today
Job Viewed
Job Description
3+ years of experience in HR. Strong experience in payroll processing, onboarding, and employee lifecycle management. Familiarity with HR compliance and labor regulations, particularly in Malaysia. Experience in managing HR administrative processes, including compensation and benefits. Strong organizational skills with attention to detail and a proactive approach to solving HR-related issues. Excellent communication and interpersonal skills for working with cross-functional teams and external providers. Upper-Intermediate level of English proficiency. Benefits
Inspiring and vibrant work environment. 16 days of annual leave, 14 days of sick leave, and 11 public holidays. Parking and transportation reimbursement. Support for foreign language courses. Continuous professional development opportunities.
#J-18808-Ljbffr
HR Specialist
Posted today
Job Viewed
Job Description
Minimum 3 to 4 years of working experience in related field. Comprehensive knowledge of Malaysian labour laws and relevant regulatory frameworks. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Ability to prioritize tasks and manage time effectively in a fast-paced environment. Hiredly X, the headhunting team of Hiredly, makes headhunting accessible and affordable for every employer, no matter the size or industry.We help employers screen and source the best candidates through exclusive access to our job portal database.Assisted with AI, we make the headhunting process fast and accurate, allowing us to be competitive with our fees. #J-18808-Ljbffr
Senior HR Specialist
Posted 11 days ago
Job Viewed
Job Description
Company Description
About SEEK
At SEEK, we serve a noble purpose: to help people live more productive and fulfilling working lives and to help organisations succeed.
By joining us, you’ll be part of a multinational technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.
Why join us?
Be part of a multinational tech company with strong core values to help us solve complex challenges while building a flexible, exciting career – one that could take you anywhere.We’re looking for people who thrive in dynamic teams and enjoy tackling regular new challenges in a large-scale, modern, and agile environment.
As one of Asia Pacific’s largest tech companies, you’ll contribute to multilingual systems, solving high-impact problems to the benefit of millions of people within the region.Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team.
Expect a great investment in your career development with access to workshops, conferences & courses while you work alongside seasoned experts.
Job DescriptionYou will become a cornerstone of our Employee Services team, supporting employees across Indonesia, Malaysia, and Singapore in a fast-growing regional operation. This role reports to the Manager of HR Operations and Payroll, Asia, where you will take end-to-end ownership of employee service requests spanning the complete hire-to-retire lifecycle. You will manage payroll processing for assigned regions while acting as a trusted HR advisor to employees, managers, and business partners. Working with latest HR technology including Workday HRIS and CultureAmp engagement platform, you will deliver high-quality services focused on creating phenomenal employee experiences. Success in this role means becoming the go-to expert for HR policy guidance, seamlessly executing complex multi-country operations, and contributing to continuous improvement initiatives that enhance our service offering across borders.
Key Responsibilities:
- Execute end-to-end onboarding and offboarding processes for new hires and departing employees
- Process regional payroll operations ensuring accuracy and compliance with local statutory requirements
- Provide expert HR policy guidance and Workday system support to employees and managers
- Update HRIS records for employee data changes, tax exemptions, insurance coverage, and deductions
- Verify compliance with statutory requirements including employment tax liabilities and contributions
- Lead policy review initiatives and LEAN improvements using data insights and analytics
- Collaborate on team projects including regional payroll unification and system enhancement initiatives
- 4+ years progressive HR Services/People Operations experience including payroll processing
- Proven track record in complex international matrix organizations or established MNCs
- Strong understanding of HR/employment regulations and statutory requirements across multiple countries (Hong Kong payroll experience would be an added advantage)
- Advanced proficiency in MS Office and hands-on experience with HR cloud systems (Workday, SAP, SuccessFactors)
- Bachelor's degree or diploma with HR certification/qualification preferred
- Exceptional English communication skills with ability to handle sensitive matters diplomatically
Permanent Perks
At SEEK we offer:
- Annual Performance Bonus Plan
- Support of flexible working, including a mix of office and work from home days depending on your role.
- Paid and unpaid leave benefits including Personal Flexi Days as well as the opportunity to purchase additional leave
- SEEK is committed to operating sustainably, certified carbon neutral for its business operations (through Climate Active), purchasing renewable energy for our office and working-from-home emissions and a target for net zero by 2030.
- The opportunity to work from anywhere for up to 4 weeks per financial year
- Tailored career development planning (including Education Assistance Program)
- Professional development sessions with industry leading guest speakers
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific supportor adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those with eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
#J-18808-LjbffrBe The First To Know
About the latest Er specialist Jobs in Malaysia !
HR Specialist Mandarin Speaker
Posted 11 days ago
Job Viewed
Job Description
HR Specialist
To deliver an efficient and accurate HR and pay administration service to employees and line managers
for all activities associated with the employee lifecycle, through the application of company policies and
procedures, within agreed performance levels and to comply with all statutory requirements.
To provide timely and relevant information and advice to employees, managers, and external parties,
within agreed parameters to maximise customer efficiency, effectiveness, and confidence.
Responsibilities:
Customer Service Delivery
Deliver a quality and professional service to all customers
Resolve day to day customer service enquiries, issues, and complaints, escalating as appropriate, and deal with any service recovery.
Provide efficient employee and pay administration and timely advice to customers on employee lifecycle activities
Ensure that all employee data is entered into Workday and associated HR systems in a timely, accurate and consistent manner, to agreed standards and targets.
Create and maintain documents, records, and data to agreed procedures and standards.
Ensure the service management system reflects the nature of the query to ensure a high level of customer service satisfaction.
Action workflow requests in a timely and consistent manner
Identify and escalate issues and incidents
Liaise with customers as required and in accordance with guidelines and parameters to ensure smooth operation of transactional services.
Ensure a high level of confidentiality is maintained in all aspects of work.
Ensure all corporate policies, standards and agreed HR Customer Service processes are adhered to by all staff, rectifying any non- conformities as appropriate
・Employee Services Administration
Administer end to end employee lifecycle transactional processes, including joiners, movers, leavers, pay changes, special leave types and compensation and benefit administration for all employees and managers.
Administer changes to individual’s terms and conditions
Administer the probation period, liaising with the line manager, escalating any formal issues to the HR Consultancy team.
Administer deductions and calculate entitlements
Ensure the prompt and accurate processing of leavers.
Undertake the validation of insurances
Deliver standard reports to relevant parties
・Pay and Reward Administration
Effectively process pay data, documentation, and information to ensure timely and accurate production of the company payrolls.
Maintain accurate records and history of the pay and ensure all statutory documentation is correctly filed including miscellaneous and year end returns in accordance with the requirements of local legislation, Internal Audit and the local tax authorities.
Deal with and comply with statutory obligations under pay and pensions as required
Action voluntary deductions as authorised by the employee.
Support HR Customer Services Advisors in relation to pay related queries, if and when required.
Administer Sharesave and insurance claims and produce relevant correspondence
Administer Reward/Benefit schemes on behalf of company.
・Contracts & Employment Compliance
Administer and monitor the offer and on-boarding processes for internal and external candidates, including standard offers, background checks, issuing of contracts of employment, joining instructions, and on-boarding documentation within agreed timescales and service standards.
Ensure accurate pre-employment checks are undertaken and recorded, using the appropriate technology.
Provide timely, accurate advice to new starters regarding their induction, and company systems and processes
Ensure all renewal employment checks are conducted in a timely and accurate manner.
Proactively provide reports to managers highlighting non-compliance with renewal employment checks
・Continuous Improvement
Understand the needs of customers (internal and external) and continuously seek to improve customer service
Understand all relevant performance indicators and use performance information to continually improve services
Contribute towards the HR Customer Service Delivery strategy, with a view to identifying means of improving performance. Assist in reviewing business processes as necessary.
Collate and analyse data to identify and solve problems
・Coaching and Training
Coach and mentor team members
Support with the delivery of training to new starters within the team
Provide SME advice and guidance relating to specific country legislation or process
Education:
School Diploma level or equivalent
Fluent English + Mandarin
Licenses/ Certifications:
HR or equivalent qualification preferred
Experience:
6+ years of HR administration experience within a regional HR Shared Services organisation
Working towards an HR related qualification or relevant HR experience
Experience of delivering to customer service targets within a complex environment
Experience of working in HR or Payroll team, ideally within a customer orientated commercial environment
Experience of overseeing and co-ordinating the work of other team members
A good understanding of employment legislation, its application and best practice
A detailed understanding of the HR employee lifecycle
Detailed Knowledge of HR processes and procedures
Deep understanding of the role HR Customer Service Delivery plays and its interactions with other HR functions across the employee life cycle
Able to fully utilise standard Microsoft Office products and the application of Workday, HR systems and case management tools.
Competences:
1) Relationship Management –
Engages stakeholders effectively, resolving issues and understanding drivers/needs
Ability to build and establish effective relationships to elicit information from key individuals
2)Problem Solving -
Exercises judgment based on analysis of sources of information.
Identifies problems and finds workable solutions
Able to make sound decisions based on a broad view of the situation within an HR environment.
Ability to display initiative to resolve problems.
Analyses situations to resolve situations.
Ability to analyse and interpret written information.
Able to make sound and timely decisions based on analysis of the relevant information
3) Reputation for Delivery –
Ability to plan, taking a pragmatic approach to meet required deadlines.
Ability to organise and prioritise workload to meet service standards/deadlines.
Attention to detail and has the ability to work well under pressure
Responds to challenging priorities with a sense of urgency and pace.
Demonstrate commitment to the S+N values and behaviours and embedding them in the company culture
Ability to contribute to the development of performance indicators and use them proactively to improve performance.
4) Customer Focused –
Acts with customers in mind and is dedicated to meeting the expectations and needs of internal customers.
Able to make sound decisions based on a broad view of the situation within an HR environment.
Deals with confidential or sensitive issues discreetly
Confident, articulate, and comfortable providing support.
Ability to listen, understand and interpret information.
Ability to establish rapport by modifying language and tone to fit listener
Always approaches things from the customer’s perspective seeing potential problems & finding solutions
Develops good customer relationships, is honest and fair always accessible and approachable
Always tries to meet or exceed the customer’s expectations, stand by decisions and actions, commit to things that are delivered.
5) HR Metrics & Analytics –
Familiarity of key HR measures and the associated drivers of the measures and work to understand the analytical interpretation of data and how it impacts HR processes and procedures.
Analyses data, interpret themes and provides summary information for management use.
Has knowledge of HR and business KPIs.
6) OPEX & Continuous Improvement –
Able to take a holistic view of the customer journey.
Ability to constructively challenge the norm and encourages the generation of innovative ideas
Always look for ways to improve the service or experience given to customers.
7) Commitment to Excel
Self-motivated, well-organised, adaptable, and self-reliant.
Responds to priorities with a sense of urgency and pace and can work well under pressure
Bounces back from disappointments with renewed determination.
Demonstrate commitment to the S+N Values and behaviours and embedding them in the company culture
Be a team player with the ability to motivate and work alongside others and share best practice.
#J-18808-LjbffrHR Specialist Mandarin Speaker
Posted today
Job Viewed
Job Description
To deliver an efficient and accurate HR and pay administration service to employees and line managers for all activities associated with the employee lifecycle, through the application of company policies and procedures, within agreed performance levels and to comply with all statutory requirements. To provide timely and relevant information and advice to employees, managers, and external parties, within agreed parameters to maximise customer efficiency, effectiveness, and confidence. Responsibilities: Customer Service Delivery Deliver a quality and professional service to all customers Resolve day to day customer service enquiries, issues, and complaints, escalating as appropriate, and deal with any service recovery. Provide efficient employee and pay administration and timely advice to customers on employee lifecycle activities Ensure that all employee data is entered into Workday and associated HR systems in a timely, accurate and consistent manner, to agreed standards and targets. Create and maintain documents, records, and data to agreed procedures and standards. Ensure the service management system reflects the nature of the query to ensure a high level of customer service satisfaction. Action workflow requests in a timely and consistent manner Identify and escalate issues and incidents Liaise with customers as required and in accordance with guidelines and parameters to ensure smooth operation of transactional services. Ensure a high level of confidentiality is maintained in all aspects of work. Ensure all corporate policies, standards and agreed HR Customer Service processes are adhered to by all staff, rectifying any non- conformities as appropriate ・Employee Services Administration Administer end to end employee lifecycle transactional processes, including joiners, movers, leavers, pay changes, special leave types and compensation and benefit administration for all employees and managers. Administer changes to individual’s terms and conditions Administer the probation period, liaising with the line manager, escalating any formal issues to the HR Consultancy team. Administer deductions and calculate entitlements Ensure the prompt and accurate processing of leavers. Undertake the validation of insurances Deliver standard reports to relevant parties ・Pay and Reward Administration Effectively process pay data, documentation, and information to ensure timely and accurate production of the company payrolls. Maintain accurate records and history of the pay and ensure all statutory documentation is correctly filed including miscellaneous and year end returns in accordance with the requirements of local legislation, Internal Audit and the local tax authorities. Deal with and comply with statutory obligations under pay and pensions as required Action voluntary deductions as authorised by the employee. Support HR Customer Services Advisors in relation to pay related queries, if and when required. Administer Sharesave and insurance claims and produce relevant correspondence Administer Reward/Benefit schemes on behalf of company. ・Contracts & Employment Compliance Administer and monitor the offer and on-boarding processes for internal and external candidates, including standard offers, background checks, issuing of contracts of employment, joining instructions, and on-boarding documentation within agreed timescales and service standards. Ensure accurate pre-employment checks are undertaken and recorded, using the appropriate technology. Provide timely, accurate advice to new starters regarding their induction, and company systems and processes Ensure all renewal employment checks are conducted in a timely and accurate manner. Proactively provide reports to managers highlighting non-compliance with renewal employment checks ・Continuous Improvement Understand the needs of customers (internal and external) and continuously seek to improve customer service Understand all relevant performance indicators and use performance information to continually improve services Contribute towards the HR Customer Service Delivery strategy, with a view to identifying means of improving performance. Assist in reviewing business processes as necessary. Collate and analyse data to identify and solve problems ・Coaching and Training Coach and mentor team members Support with the delivery of training to new starters within the team Provide SME advice and guidance relating to specific country legislation or process Education: School Diploma level or equivalent Fluent English + Mandarin Licenses/ Certifications: HR or equivalent qualification preferred Experience: 6+ years of HR administration experience within a regional HR Shared Services organisation Working towards an HR related qualification or relevant HR experience Experience of delivering to customer service targets within a complex environment Experience of working in HR or Payroll team, ideally within a customer orientated commercial environment Experience of overseeing and co-ordinating the work of other team members A good understanding of employment legislation, its application and best practice A detailed understanding of the HR employee lifecycle Detailed Knowledge of HR processes and procedures Deep understanding of the role HR Customer Service Delivery plays and its interactions with other HR functions across the employee life cycle Able to fully utilise standard Microsoft Office products and the application of Workday, HR systems and case management tools. Competences: 1) Relationship Management – Engages stakeholders effectively, resolving issues and understanding drivers/needs Ability to build and establish effective relationships to elicit information from key individuals 2)Problem Solving - Exercises judgment based on analysis of sources of information. Identifies problems and finds workable solutions Able to make sound decisions based on a broad view of the situation within an HR environment. Ability to display initiative to resolve problems. Analyses situations to resolve situations. Ability to analyse and interpret written information. Able to make sound and timely decisions based on analysis of the relevant information 3) Reputation for Delivery – Ability to plan, taking a pragmatic approach to meet required deadlines. Ability to organise and prioritise workload to meet service standards/deadlines. Attention to detail and has the ability to work well under pressure Responds to challenging priorities with a sense of urgency and pace. Demonstrate commitment to the S+N values and behaviours and embedding them in the company culture Ability to contribute to the development of performance indicators and use them proactively to improve performance. 4) Customer Focused – Acts with customers in mind and is dedicated to meeting the expectations and needs of internal customers. Able to make sound decisions based on a broad view of the situation within an HR environment. Deals with confidential or sensitive issues discreetly Confident, articulate, and comfortable providing support. Ability to listen, understand and interpret information. Ability to establish rapport by modifying language and tone to fit listener Always approaches things from the customer’s perspective seeing potential problems & finding solutions Develops good customer relationships, is honest and fair always accessible and approachable Always tries to meet or exceed the customer’s expectations, stand by decisions and actions, commit to things that are delivered. 5) HR Metrics & Analytics – Familiarity of key HR measures and the associated drivers of the measures and work to understand the analytical interpretation of data and how it impacts HR processes and procedures. Analyses data, interpret themes and provides summary information for management use. Has knowledge of HR and business KPIs. 6) OPEX & Continuous Improvement – Able to take a holistic view of the customer journey. Ability to constructively challenge the norm and encourages the generation of innovative ideas Always look for ways to improve the service or experience given to customers. 7) Commitment to Excel Self-motivated, well-organised, adaptable, and self-reliant. Responds to priorities with a sense of urgency and pace and can work well under pressure Bounces back from disappointments with renewed determination. Demonstrate commitment to the S+N Values and behaviours and embedding them in the company culture Be a team player with the ability to motivate and work alongside others and share best practice.
#J-18808-Ljbffr
HR Specialist, HR Services & Payroll M/F
Posted today
Job Viewed
Job Description
Types of Jobs - Others
Complementary business typesTypes of Jobs - Human Resources
Job titleHR Specialist, HR Services & Payroll M/F
Contract typePermanent Contract
22/11/2025
No
Job summary· Payroll Administration: Accountable for the delivery of and leads the management of day-to-day payroll administration. Ensuring timely and accurate processing, meeting internal and external audit requirements.
· Support the payroll team through routine requirements including but not limited to Shift Template, Overtime Template, New Hire Template, Payroll Instruction Template, etc.
· Responsible for statutory updates of new hires, resignations, and updates on statutory portal and tax filings.
· Perform daily checks and updates based on staff movements and changes.
· Support HR Services by assessing and responding to employee queries through ASKHR mailbox.
· Oversee and deliver projects related to Payroll and HRIS administration, including system programming changes, ensuring compliance with legislative changes and adherence to timelines.
· Support and lead HR projects, initiatives, and process improvements with the team, colleagues, and business partners.
Supplementary Information· Demonstrate innovative problem-solving skills and the ability to make appropriate decisions.
· Possess strong customer service and relationship-building skills.
· Exhibit change leadership, strategic mindset, and innovative and creative thinking.
Geographical areaAsia, Malaysia
CityBachelor Degree / BSc Degree or equivalent in Human Resources, Business, or related discipline; HR certification preferred.
Level of minimal experience3-5 years
Experience2 to 5 years of experience in human resources and payroll administration, with relevant knowledge.
Required skillsStrong analytical, presentation, and project management skills; high organization and logical skills; business and consulting orientation.
Stay informed about developments in tax and labor law; able to facilitate meetings with stakeholders and vendors.
Able to analyze operations/services, identify risks, report anomalies, and manage priorities.
Organize and plan work to meet milestones and deadlines efficiently.
Technical skills requiredPrior financial services experience with strong Excel skills; VB and Macro capabilities preferred.
LanguagesNot specified
General informationCACEIS, the asset servicing banking group of Crédit Agricole and Santander, serves asset managers, insurance companies, pension funds, banks, private equity, real estate funds, brokers, and corporate clients worldwide. With offices across Europe, North and South America, and Asia, CACEIS offers services including execution, clearing, forex, securities lending, custody, depositary, fund administration, and more. With 7,000 employees, CACEIS is a leading European asset servicing provider committed to diversity and inclusion. All positions are open to people with disabilities.
#J-18808-Ljbffr