447 Engineering Design jobs in Malaysia
Product Design Engineer
Posted today
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Join to apply for the Product Design Engineer role at Koch .
2 days ago Be among the first 25 applicants.
Recruiter at Koch Business Solutions in Katowice, member of Koch Recruiting Team EMEA, Talent Acquisition, Employer BrandingYour Job
Responsible for developing and executing the global strategic direction for assigned customer accounts. Serves as the primary contact for pricing, new product development, technology initiatives, and performance programs related to delivery and quality. Additionally, provides engineering support for high-power projects.
Our Team
Collaborates with internal teams - including Sales, Marketing, Engineering, Finance, and Customer Service - and external partners such as customers, distributors, and suppliers.
What You Will Do
- Support NPDs, MODs, standard options, and legacy product maintenance
- Manage and deliver assigned engineering projects successfully
- Collaborate with cross-functional teams to develop customer-aligned solutions
- Coordinate multiple projects with Engineering, Manufacturing, AQP, Tooling, and Reliability
- Lead technical efforts to meet design and production requirements
- Create and maintain models, drawings, specs, DVP&Rs, and test documentation
- Develop expertise in assigned product families (e.g., PSD, PDD, PK, PS, AS, TS)
- Organize and prioritize tasks independently with supervision as needed
- Align daily activities with organizational goals and the PBM framework
- Manage engineering changes through ECRs and ECNs
Who You Are (Basic Qualifications)
- Bachelor’s degree in mechanical engineering or a related field
- Fundamental understanding of Product Design & Development principles
- Knowledge of material selection for plastic and metal components, considering mechanical, thermal, electrical, and environmental factors
- Basic grasp of Electrical Engineering concepts
- Familiarity with SAP and Product Lifecycle Management (PLM) systems
- Strong verbal and written communication skills; ability to lead and contribute to virtual meetings
- Self-motivated and quick learner, able to work independently with minimal supervision
- Skilled in planning and following project timelines, including contingency planning
- Proficient in data analysis and problem-solving
- Ability to build strong collaboration, communicate effectively, and contribute to positive team dynamics
- Awareness of Agile and Scrum methodologies
We welcome applications from junior-level candidates and recent graduates.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate based on market data. The actual amount may vary depending on the candidate's knowledge, skills, abilities, and location. Please speak with your recruiter for details about our compensation philosophy.
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to healthcare and consumer to data communications. Our team of innovators has made us a global electronics leader. Our products and technologies help us deliver solutions to more markets than ever before.
At Koch, employees are empowered to do their best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Seniority level- Entry level
- Full-time
- Engineering and Information Technology
Referrals increase your chances of interviewing at Koch by 2x.
Sign in to set job alerts for “Product Design Engineer” roles. #J-18808-LjbffrProduct Design Engineer
Posted today
Job Viewed
Job Description
Responsible for developing and executing the global strategic direction for assigned customer accounts. Serves as the primary contact for pricing, new product development, technology initiatives, and performance programs related to delivery and quality. Additionally, provides engineering support for high-power projects.
Our Team
Collaborates with internal teams - including Sales, Marketing, Engineering, Finance, and Customer Service- and external partners such as customers, distributors, and suppliers.
What You Will Do
- Support NPDs, MODs, standard options, and legacy product maintenance
- Manage and deliver assigned engineering projects successfully
- Collaborate with cross-functional teams to develop customer-aligned solutions
- Coordinate multiple projects with Engineering, Manufacturing, AQP, Tooling, and Reliability
- Lead technical efforts to meet design and production requirements
- Create and maintain models, drawings, specs, DVP&Rs, and test documentation
- Develop expertise in assigned product families (e.g. PSD, PDD, PK, PS, AS, TS)
- Organize and prioritize tasks independently with supervision as needed
- Align daily activities with organizational goals and the PBM framework
- Manage engineering changes through ECRs and ECNs
- Bachelor’s degree in mechanical engineering or a related field
- Fundamental understanding of Product Design & Development principles
- Knowledge of material selection for plastic and metal components, factoring in mechanical, thermal, electrical, and environmental considerations
- Basic grasp of Electrical Engineering concepts
- Familiarity with SAP and Product Lifecycle Management (PLM) systems
- Strong verbal and written communication skills; ability to lead and contribute to virtual meetings
- Self-motivated and quick to learn, able to work independently with minimal supervision
- Skilled in planning and following project timelines, including contingency planning
- Proficient in data analysis and effective problem-solving
- Ability to build strong collaboration, communicate effectively, and contribute to positive team dynamics
- Awareness of Agile and Scrum methodologies
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
#J-18808-Ljbffr
Lead, Product Design
Posted 13 days ago
Job Viewed
Job Description
Finexus Group Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Get AI-powered advice on this job and more exclusive features.
Get to know the role
Product design plays a central role in the way we build products. We take broad concepts, utilize research and data, and turn them into useful and valuable products and features.
As the Lead Product Designer at Finexus, you will own Product Design outcomes - owning quality & excellence across these teams. You will work in a collaborative fashion, exploring the needs of our users and creating impactful solutions for the business. This role will report directly to the Director of Strategy.
The Critical Tasks You Will Perform
- Guide Product Design outcomes and set direction across teams.
- When necessary, be hands-on in designing flows and experiences.
- Manage, mentor and lead a team of Product Designers, setting standards and best practices so that work is consistent.
- Ensure we build the right solutions - addressing value, usability, feasibility and viability, and any necessary trade-offs with minimal waste, while safeguarding goals.
- Defend design decisions and convince partners and stakeholders while at the same time ensuring that decisions are made in the best interest of the company.
- Guide collaboration across domains, functions and teams; facilitate their agreement and efficiencies by increasing discussions, workshops and exploration.
- Guide problem exploration, solution discovery and solution delivery across teams; display autonomy to work and navigate complexity independently.
- Be a force multiplier by helping your designers deliver better work.
- Develop problem-framing approaches, establishing new starting points that lead to new kinds of solutions, not just execution, across teams.
- Design simple solutions to complex problems; knit together multiple 'products' in an experience and unlocking new value.
- Produce visual designs that elevates the quality, consistency, and credibility of user experiences.
- Use a variety of prototyping tools and methods to create interactive and realistic prototypes with complex functionality.
- Design new experiences or layouts that evolve and define visual systems
- Candidate should possess a Bachelor's Degree or equivalent in Computer Science / Art & Design / Creative Multimedia / Industrial Design / Graphic Design / Human-Centered Design or User Experience (UX) / Mechanical Engineering / Environmental Design or Sustainable Design
- Candidate must have worked with Agile frameworks before, collaborating with Product Managers, Software Engineers and stakeholders.
- Preferably at least 7 years of related working experience.
- Excellent communication skills in English language for both spoken and written
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Design, Art/Creative, and Information Technology
Referrals increase your chances of interviewing at Finexus Group by 2x
Kota Damansara, Selangor, Malaysia 15 hours ago
Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Damansara, Selangor, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Federal Territory of Kuala Lumpur, Malaysia 1 week ago
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#J-18808-Ljbffr[Jan 2026 Onwards Intake] Internship - Product Design Engineering (Memory Health)
Posted 10 days ago
Job Viewed
Job Description
Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today's needs and tomorrow's next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we're living in and that we have the power to shape.
Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.
Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.
**Job Description**
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Perform Test execution on NAND BGAs
+ Perform system Level Reliability and Package Level Reliability Tests on NAND
+ Perform Failure Analysis on the rejected BGAs
+ Develop python scripts to automate log parsing and analysis
**Qualifications**
REQUIRED:
+ Pursuing studies in Bachelors Degree in Electronic, Microelectronic or related Engineering field
PREFERRED:
+ Interest in device, embedded systems
+ Data analysis and statistical methods
+ Electronics materials and fabrication processes
**Additional Information**
Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at ( ) to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
**NOTICE TO CANDIDATES:** Sandisk has received reports of scams where a payment is requested on Sandisk's behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline ( or email
Principal, Design Engineering
Posted today
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Job Description
Join to apply for the Principal, Design Engineering role at Celestica
1 week ago Be among the first 25 applicants
Join to apply for the Principal, Design Engineering role at Celestica
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Req ID: 127501
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Bayan Lepas
City: Penang
General Overview
Job Title: Principal, Design Engineering
Functional Area: Engineering (ENG)
Career Stream: Engineering (ENG)
Role: Principal (PRI)
Job Code: PRI-ENG-DSGN
Job Band: 12
Direct/Indirect Indicator: Indirect
Summary
Detailed Description
Knowledge/Skills/Competencies
Physical Demands
Typical Experience
Typical Education
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
Company Overview
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Manufacturing
Referrals increase your chances of interviewing at Celestica by 2x
Get notified about new Principal Design Engineer jobs in Penang, Malaysia .
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#J-18808-LjbffrPrincipal, Design Engineering

Posted 13 days ago
Job Viewed
Job Description
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Bayan Lepas
City: Penang
**General Overview**
**Job Title:** Principal, Design Engineering
**Functional Area:** Engineering (ENG)
**Career Stream:** Engineering (ENG)
**Role:** Principal (PRI)
**Job Code:** PRI-ENG-DSGN
**Job Band:** 12
**Direct/Indirect Indicator:** Indirect
**Summary**
**Detailed Description**
**Knowledge/Skills/Competencies**
**Physical Demands**
**Typical Experience**
**Typical Education**
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Principal, Design Engineering
Posted 2 days ago
Job Viewed
Job Description
Principal, Design Engineering
role at
Celestica 1 week ago Be among the first 25 applicants Join to apply for the
Principal, Design Engineering
role at
Celestica Get AI-powered advice on this job and more exclusive features. Req ID: 127501
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Bayan Lepas
City: Penang
General Overview
Job Title:
Principal, Design Engineering
Functional Area:
Engineering (ENG)
Career Stream:
Engineering (ENG)
Role:
Principal (PRI)
Job Code:
PRI-ENG-DSGN
Job Band:
12
Direct/Indirect Indicator:
Indirect
Summary
Detailed Description
Knowledge/Skills/Competencies
Physical Demands
Typical Experience
Typical Education
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
Company Overview
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Engineering and Information Technology Industries Manufacturing Referrals increase your chances of interviewing at Celestica by 2x Get notified about new Principal Design Engineer jobs in
Penang, Malaysia . Senior Staff Silicon Design Engineer (IOHub)
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Senior Manager, Customer Experience Transformation, Product & Design
Posted today
Job Viewed
Job Description
Join to apply for the Senior Manager, Customer Experience Transformation, Product & Design role at Malaysia Airlines
Senior Manager, Customer Experience Transformation, Product & DesignJoin to apply for the Senior Manager, Customer Experience Transformation, Product & Design role at Malaysia Airlines
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Position Title
Position Title
Senior Manager, Customer Experience Transformation, Product & Design
Report To
General Manager, Group Customer Experience
Position Summary
The Senior Manager, Customer Experience Transformation, Product & Design leads the strategic development and execution of customer experiences projects and initiatives across priority touchpoints for Malaysia Aviation Group (MAG). Responsibilities include collaborating with respective touchpoint leads (across the ground experience, in-flight and F&B), the CX Quality and Audit team (to integrate critical customer insights) in support of the Group’s subsidiaries of Airline, Aviation Services and Loyalty. Strong leadership is required to build a skilled team and ensure the highest standards of excellence in the customer journey.
Key Accountability
Strategic Planning and Transformation Management
- Leads and inspires the team to achieve the vision of an ideal customer journey.
- Develops strategies for a seamless customer journey and experience across priority touchpoints (Face-to-Face and Digital Channels), create supporting business cases, and implementation plans that is aligned with business objectives and brand standards.
- Oversees the overall / end-to-end product lifecycle, from identifying opportunities to testing and commercialization, with detailed recommendations and implementation plans.
- Stays updated on industry trends, consumer insights, competitor benchmarks, and best practices to maintain competitiveness and drive business growth.
- Creative, detail-oriented, and strategic thinker with problem-solving, multitasking, and leadership abilities to build high-performing teams and meet deadlines.
- Aligns products with brand and business goals by using customer insights, market trends, and technology advancements through cross-department collaboration.
- Collaborates with internal business units to ensure seamless experience project and initiatives implementation across touchpoints (Face-to-Face and Digital Channels), gaining buy-in and ensuring operational readiness through pilots, POCs, testing, implementation, and evaluations
- Exceptional communication and collaboration skills to ensure smooth implementation.
- Monitors implementation timelines, tracks KPIs and performance, and adjusts strategies as needed for optimal outcomes.
- Collaborate with cross functional stakeholders for a strong working culture aligned with corporate principles while enhancing productivity, efficiency, and teamwork.
- Identifies and provides training opportunities to upskill team members, ensuring they are equipped with both technical and soft skills required for success.
- Degree in Business Administration / Marketing / Economics / Management etc. with more 10 years experienced in strategic transformation program design and delivery, customer experience management, product development, culture change and employee engagement, and marketing with extensive cross-functional business interaction with in-depth understanding of financials.
- Curious and creative
- Resourceful
- Strong integrity
- Agile and adaptable
- Approachable and respectful
- Team player
- Self-motivated and self-driven
- Seniority level Director
- Employment type Full-time
- Job function Other
- Industries Airlines and Aviation
Referrals increase your chances of interviewing at Malaysia Airlines by 2x
Sign in to set job alerts for “Customer Experience Manager” roles.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Manager, Customer Experience (CX) DesignKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Customer Experience Senior Associate/Manager Senior Manager / Manager, Customer Experience (OM)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago
Content Moderator - Listing & Content, MY MarketplaceKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Customer Experience Consultant (based in Selangor, Malaysia) Senior Executive, Customer Experience Training & Quality APACKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 months ago
Petaling Jaya, Selangor, Malaysia 1 day ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Senior Customer Success Manager - MalaysiaKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Qualitative Customer Success Leader, APAC Manager, Workforce Management (Customer Experience)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Customer Experience Specialist – English (Kuala Lumpur)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Customer Service Lead - Operations, SG MarketplaceKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago
Client Success Representative (Remote, Contract)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
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#J-18808-LjbffrSenior Manager, Customer Experience Transformation, Product & Design
Posted 2 days ago
Job Viewed
Job Description
Join to apply for the
Senior Manager, Customer Experience Transformation, Product & Design
role at
Malaysia Airlines Senior Manager, Customer Experience Transformation, Product & Design
Join to apply for the
Senior Manager, Customer Experience Transformation, Product & Design
role at
Malaysia Airlines Get AI-powered advice on this job and more exclusive features. Position Title
Position Title
Senior Manager, Customer Experience Transformation, Product & Design
Report To
General Manager, Group Customer Experience
Position Summary
The Senior Manager, Customer Experience Transformation, Product & Design leads the strategic development and execution of customer experiences projects and initiatives across priority touchpoints for Malaysia Aviation Group (MAG). Responsibilities include collaborating with respective touchpoint leads (across the ground experience, in-flight and F&B), the CX Quality and Audit team (to integrate critical customer insights) in support of the Group’s subsidiaries of Airline, Aviation Services and Loyalty. Strong leadership is required to build a skilled team and ensure the highest standards of excellence in the customer journey.
Key Accountability
Strategic Planning and Transformation Management
Leads and inspires the team to achieve the vision of an ideal customer journey. Develops strategies for a seamless customer journey and experience across priority touchpoints (Face-to-Face and Digital Channels), create supporting business cases, and implementation plans that is aligned with business objectives and brand standards. Oversees the overall / end-to-end product lifecycle, from identifying opportunities to testing and commercialization, with detailed recommendations and implementation plans. Stays updated on industry trends, consumer insights, competitor benchmarks, and best practices to maintain competitiveness and drive business growth. Creative, detail-oriented, and strategic thinker with problem-solving, multitasking, and leadership abilities to build high-performing teams and meet deadlines.
Cross-Functional Collaboration and Leadership
Aligns products with brand and business goals by using customer insights, market trends, and technology advancements through cross-department collaboration. Collaborates with internal business units to ensure seamless experience project and initiatives implementation across touchpoints (Face-to-Face and Digital Channels), gaining buy-in and ensuring operational readiness through pilots, POCs, testing, implementation, and evaluations Exceptional communication and collaboration skills to ensure smooth implementation.
Performance Measurement and Continuous Improvement
Monitors implementation timelines, tracks KPIs and performance, and adjusts strategies as needed for optimal outcomes. Collaborate with cross functional stakeholders for a strong working culture aligned with corporate principles while enhancing productivity, efficiency, and teamwork. Identifies and provides training opportunities to upskill team members, ensuring they are equipped with both technical and soft skills required for success.
Qualification & Working Experience
Degree in Business Administration / Marketing / Economics / Management etc. with more 10 years experienced in strategic transformation program design and delivery, customer experience management, product development, culture change and employee engagement, and marketing with extensive cross-functional business interaction with in-depth understanding of financials.
Personality Traits
Curious and creative Resourceful Strong integrity Agile and adaptable Approachable and respectful Team player Self-motivated and self-driven
Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Other Industries Airlines and Aviation Referrals increase your chances of interviewing at Malaysia Airlines by 2x Sign in to set job alerts for “Customer Experience Manager” roles.
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Manager, Customer Experience (CX) Design
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Customer Experience Senior Associate/Manager
Senior Manager / Manager, Customer Experience (OM)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Content Moderator - Listing & Content, MY Marketplace
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Customer Experience Consultant (based in Selangor, Malaysia)
Senior Executive, Customer Experience Training & Quality APAC
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 months ago Petaling Jaya, Selangor, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Senior Customer Success Manager - Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Qualitative Customer Success Leader, APAC
Manager, Workforce Management (Customer Experience)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Customer Experience Specialist – English (Kuala Lumpur)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Customer Service Lead - Operations, SG Marketplace
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago Client Success Representative (Remote, Contract)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Manager Systems Design Engineering
Posted today
Job Viewed
Job Description
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WHAT YOU DO AT AMD CHANGES EVERYTHING
We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.
AMD together we advance_
The Role
As Computing and Graphics Business unit continues to expand, enhancing our leadership in System Engineering is crucial for the great products in our pipeline. Are you ready to transform business objectives into pioneering system designs that fulfill these goals? Join us and make a substantial impact in CG through this high-profile role!
The System Design Senior Manager will oversee the System Design Team's operations and development, focusing on system development, debugging, and customer deliveries. This role involves direct customer engagement to ensure that our solutions meet and exceed expectations. You will guide our strategy, collaborate with engineering development teams, and work closely with global system development and customer engineering teams to deliver cutting-edge system solutions.
The Person
This role demands extensive technical experience, problem-solving abilities, management acumen, and interpersonal skills. You should be an effective communicator, capable of building respect and conveying status updates to executive-level audiences.
We seek an ambitious engineering leader with a proven track record in system design and development. Coupled with the ability to foster cross-team collaboration, mentorship, and the development of technical leaders. Strong multi-functional alignment and team-building skills are essential.
Key Responsibilities
- Lead the System Design Team in developing, validation, debugging, and delivering system solutions.
- Directly engage with customers to ensure successful delivery and implementation of system designs.
- Define and align hardware, software, and firmware requirements to achieve system improvements.
- Assess current system capabilities and identify opportunities for generational enhancements.
- Grow and develop the system design team to support existing IP/SOC/SW/FW engineering and product management teams.
- Establish and maintain ecosystem partnerships for solution components.
- Ensure system assessments and customer platform attainment to deliver industry-leading products.
- Develop and maintain positive relationships with key stakeholders across the organization and with development partners.
- Collaborate with architects to set design and development plans and objectives (IP, SoC, Power, Firmware, System, etc.).
- 15+ years of extensive experience in system design and development, with 10+ years in management.
- Strong technical breadth and depth, with expertise in system-level impacts on performance, power consumption, hardware/software integration and SOC/IP level validation.
- Proficiency in hardware, firmware, and software, with a comprehensive understanding of their interplay.
- Proven track record of effective communication and relationship-building with executive-level audiences.
- Bachelor’s Degree (BS) in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
- Master’s Degree (MS) preferred.
Penang, Malaysia
S3
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Industries Semiconductor Manufacturing
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