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Showing 46 Engagement Manager jobs in Malaysia
Customer Engagement Manager, Vaccines MYSG
Petaling Jaya, Selangor
Sanofi Group
Posted 13 days ago
Job Viewed
Job Description
**_About the job_**
**Strategic context:**
+ In line with our "Take The Lead" Strategy with 3 main objectives (i) keep fueling our pipeline (ii) make Sanofi a modern science-driven healthcare company (iii) serving our patients.
+ The focus will be on (i) Key Markets and most innovative products as major drivers for growth and (ii) a cross-GBUs efficiency model with optimized country set-up.
**Main responsibilities:**
The Customer Engagement Manager is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in leading our go-to-market strategy and execution, directly engaging with customers, understanding their needs and preferences, and formulating and driving engagement plan that enhance customer satisfaction and loyalty.
+ Develop deep understanding of customer engagement journey and develop omnichannel engagement blueprint.
+ Lead the customer engagement with a plan of actions that prioritizes direct, meaningful interactions, leveraging insights and aligns with overall business objectives to drive engagement and satisfaction
+ Develop detailed call plans that is meaningful from a customer standpoint by constantly checking and aligning the plan of the different brands. For each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates
+ Review and track omnichannel KPIs, propose adjustment or improvement plans.
+ Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.
+ Work in close collaboration with the MCO Brand Lead to feed the MCO/global strategy with customer insights, competition information & market trends.
+ Work in close cooperation with the salesforce/KAMs (when applicable) optimizing processes and systems to ensure a seamless and positive customer journey
+ Collaborate and support GtM exercise.
+ Work in Agile with the transversal team when possible, with an innovation mindset
**_About you_**
**Main requirements:**
+ Education Background: Bachelor's degree in Marketing, Business Administration, or any related field 3-5 years of experience
+ Pharmaceutical Industry Understanding: Deep understanding of the pharmaceutical industry's regulatory environment, market dynamics and customer engagement
+ Customer knowledge: Understanding HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.
+ Knowledge and experience of innovative methodologies such as scrum, lean start up, nudge and design thinking. Out of the box thinker, always searching for new opportunities
+ Technical proficiency: Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies
+ Language Proficiency: Fluent in the primary language(s) of the country or countries of operation, with strong communication skills
**Work Experience:**
+ Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty
+ Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.
+ Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics
+ Effectively leading cross-functional teams and adapting strategies in a dynamic, fast-paced environment
+ Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry
+ Experience managing projects using Agile methodologies is a plus
**Professional skills that make the difference:**
+ Ability to leverage insights and data to develop and execute effective customer engagement strategies
+ Demonstrated ability to lead by example, fostering a "Customer First" / Customer centric culture within the team and across the organization
+ A deep commitment to understanding and prioritizing the customer's needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.
+ Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers
+ Strong collaborative skills to work effectively with MCO Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.
+ Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication
+ Ability and mindset to adapt to new ways of working such as Agile. Leveraging Agile methodologies for cross-team project and initiatives.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (
**Strategic context:**
+ In line with our "Take The Lead" Strategy with 3 main objectives (i) keep fueling our pipeline (ii) make Sanofi a modern science-driven healthcare company (iii) serving our patients.
+ The focus will be on (i) Key Markets and most innovative products as major drivers for growth and (ii) a cross-GBUs efficiency model with optimized country set-up.
**Main responsibilities:**
The Customer Engagement Manager is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in leading our go-to-market strategy and execution, directly engaging with customers, understanding their needs and preferences, and formulating and driving engagement plan that enhance customer satisfaction and loyalty.
+ Develop deep understanding of customer engagement journey and develop omnichannel engagement blueprint.
+ Lead the customer engagement with a plan of actions that prioritizes direct, meaningful interactions, leveraging insights and aligns with overall business objectives to drive engagement and satisfaction
+ Develop detailed call plans that is meaningful from a customer standpoint by constantly checking and aligning the plan of the different brands. For each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates
+ Review and track omnichannel KPIs, propose adjustment or improvement plans.
+ Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.
+ Work in close collaboration with the MCO Brand Lead to feed the MCO/global strategy with customer insights, competition information & market trends.
+ Work in close cooperation with the salesforce/KAMs (when applicable) optimizing processes and systems to ensure a seamless and positive customer journey
+ Collaborate and support GtM exercise.
+ Work in Agile with the transversal team when possible, with an innovation mindset
**_About you_**
**Main requirements:**
+ Education Background: Bachelor's degree in Marketing, Business Administration, or any related field 3-5 years of experience
+ Pharmaceutical Industry Understanding: Deep understanding of the pharmaceutical industry's regulatory environment, market dynamics and customer engagement
+ Customer knowledge: Understanding HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.
+ Knowledge and experience of innovative methodologies such as scrum, lean start up, nudge and design thinking. Out of the box thinker, always searching for new opportunities
+ Technical proficiency: Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies
+ Language Proficiency: Fluent in the primary language(s) of the country or countries of operation, with strong communication skills
**Work Experience:**
+ Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty
+ Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.
+ Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics
+ Effectively leading cross-functional teams and adapting strategies in a dynamic, fast-paced environment
+ Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry
+ Experience managing projects using Agile methodologies is a plus
**Professional skills that make the difference:**
+ Ability to leverage insights and data to develop and execute effective customer engagement strategies
+ Demonstrated ability to lead by example, fostering a "Customer First" / Customer centric culture within the team and across the organization
+ A deep commitment to understanding and prioritizing the customer's needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.
+ Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers
+ Strong collaborative skills to work effectively with MCO Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.
+ Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication
+ Ability and mindset to adapt to new ways of working such as Agile. Leveraging Agile methodologies for cross-team project and initiatives.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (
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0
Senior Engagement Manager, ASEAN Professional Services
Kuala Lumpur, Kuala Lumpur
Amazon
Posted 15 days ago
Job Viewed
Job Description
Description
The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for Senior Engagement Managers (EM) to lead AWS consultants, partner and client teams in delivering complex IT transformation programs. EMs manage and deliver implementation of AWS cloud products and services that enable our customers to realize their business objectives.
AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and technical skills for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.
A Senior EM leads across the full customer lifecycle to realize the business outcomes of an IT transformation program, including: 1) pre-sales support in solutioning and deal shaping, 2) effort estimation and proposal build to ensure feasibility of implementation, 3) customer and partner management during program delivery, and 4) ownership of engagement outcomes and aligned to customer business outcomes.
Senior EM candidates come with hands-on experience planning and executing professional services programs. They possess deep knowledge of project management best practices and how to apply them in an effective yet pragmatic way across large, complex projects, including solid understanding of technology principles and services such as infrastructure, business applications, data management, security, application platforms and consumer-facing technology.
Key job responsibilities
Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets.
Assist customers to envision strategic objectives and implement solutions with multiple business and technical interdependencies.
Own & lead multi-workstream engagements across technical implementation & people change management. Establish and execute strong control and governance that drives operational excellence. Operates effectively within a matrix organizational structure.
Take ownership of projects, understand the project's business & technical objective & context. Manage effectively under pressure, prioritize tasks, and handle unexpected challenges. Foresee/ identify & manage issues, risks, decisions, and action items to meet deadlines.
Interface with various customer, partner and internal AWS stakeholders, from C-level executives to project-level resources, managing their expectation by leveraging his/her written and verbal communication skills.
Drives engagement to closure & achieve intended business objective navigating acceptance conditions, project constraints, contractual scope, financials, and timeline, showing business & financial acumen.
Look for ways to drive process efficiencies and effectiveness. Define and share EM best practices across teams. Understand principles of change management and transformation.
Act as a team player who effectively integrates, motivates and builds relationships.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience
- 7+ years of leading and delivering enterprise-level IT engagements experience
- Bachelor's degree in STEM field
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- Experience in leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale
- Experience in leading and delivering enterprise-level IT engagements
Preferred Qualifications
- 5+ years of delivering customer engagements in a professional services role experience
- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification
- Experience in delivering customer engagements in a professional services role
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for Senior Engagement Managers (EM) to lead AWS consultants, partner and client teams in delivering complex IT transformation programs. EMs manage and deliver implementation of AWS cloud products and services that enable our customers to realize their business objectives.
AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and technical skills for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.
A Senior EM leads across the full customer lifecycle to realize the business outcomes of an IT transformation program, including: 1) pre-sales support in solutioning and deal shaping, 2) effort estimation and proposal build to ensure feasibility of implementation, 3) customer and partner management during program delivery, and 4) ownership of engagement outcomes and aligned to customer business outcomes.
Senior EM candidates come with hands-on experience planning and executing professional services programs. They possess deep knowledge of project management best practices and how to apply them in an effective yet pragmatic way across large, complex projects, including solid understanding of technology principles and services such as infrastructure, business applications, data management, security, application platforms and consumer-facing technology.
Key job responsibilities
Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets.
Assist customers to envision strategic objectives and implement solutions with multiple business and technical interdependencies.
Own & lead multi-workstream engagements across technical implementation & people change management. Establish and execute strong control and governance that drives operational excellence. Operates effectively within a matrix organizational structure.
Take ownership of projects, understand the project's business & technical objective & context. Manage effectively under pressure, prioritize tasks, and handle unexpected challenges. Foresee/ identify & manage issues, risks, decisions, and action items to meet deadlines.
Interface with various customer, partner and internal AWS stakeholders, from C-level executives to project-level resources, managing their expectation by leveraging his/her written and verbal communication skills.
Drives engagement to closure & achieve intended business objective navigating acceptance conditions, project constraints, contractual scope, financials, and timeline, showing business & financial acumen.
Look for ways to drive process efficiencies and effectiveness. Define and share EM best practices across teams. Understand principles of change management and transformation.
Act as a team player who effectively integrates, motivates and builds relationships.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience
- 7+ years of leading and delivering enterprise-level IT engagements experience
- Bachelor's degree in STEM field
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- Experience in leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale
- Experience in leading and delivering enterprise-level IT engagements
Preferred Qualifications
- 5+ years of delivering customer engagements in a professional services role experience
- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification
- Experience in delivering customer engagements in a professional services role
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Business Development Associate
Kuala Lumpur, Kuala Lumpur
WESCO
Posted 5 days ago
Job Viewed
Job Description
As a Business Development Associate, you will identify and develop strategic relationships with potential customers and introduce strategic supplier opportunities. You will assist Sales in the development of a strong pipeline of new business opportunities through direct and indirect customer contact and lead prospecting. You will partner with Marketing, Sales, Category Management and Product Development teams to implement business development initiatives.
**Responsibilities:**
+ Coordinates with Sales, Marketing and Category Management to identify customer lead opportunities and follow a process for developing those leads into potential opportunities.
+ Provides qualitative and quantitative business development pipeline analysis and ongoing status to management.
+ Develops and utilizes qualitative and quantitative tools to develop tactical and strategical customer business case, including revenue potential, probability for conversion, costs, risks, and benefits.
+ Facilitates and maintains relationships with the business unit Sales, Marketing and Category Management teams to ensure on-going cultivation of robust pipeline of opportunities established by management.
+ Responsible for creating and distributing monthly reports summarizing business development and integration activities.
+ Enhances and maintains standardized approach for collecting information on business profiles including financial background for presenting strategic acquisitions and joint venture candidates to management.
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree preferred
+ 2+ years of experience in financial service/business development
+ Proficient in Microsoft Office and ability to perform basic computer skills
+ Analytical skills in finance and accounting, including proficiency in analyzing financial statements and completing financial models
+ Ability to lead the implementation of small to medium scale projects
+ Capable of facilitating meetings and developing detail-oriented quality deliverables in support of various business development initiatives
+ Organizational skills with ability to prioritize in a fast-paced environment
+ Interpersonal skills with ability to communicate, written and verbal, and interact with all levels of personnel within organization
+ Ability to adapt to changing priorities, meet deadlines, and work well under pressure
+ Ability to concurrently manage moderately complex and parallel projects that include multiple stakeholders
+ Ability to Identify and clarify/define problems and possible solutions independently
+ Ability to work independently with general supervision, while establishing priorities of others in one or more department, including exercising judgment to make decisions within scope of assigned authority
+ Ability to travel up to 25%
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
**Responsibilities:**
+ Coordinates with Sales, Marketing and Category Management to identify customer lead opportunities and follow a process for developing those leads into potential opportunities.
+ Provides qualitative and quantitative business development pipeline analysis and ongoing status to management.
+ Develops and utilizes qualitative and quantitative tools to develop tactical and strategical customer business case, including revenue potential, probability for conversion, costs, risks, and benefits.
+ Facilitates and maintains relationships with the business unit Sales, Marketing and Category Management teams to ensure on-going cultivation of robust pipeline of opportunities established by management.
+ Responsible for creating and distributing monthly reports summarizing business development and integration activities.
+ Enhances and maintains standardized approach for collecting information on business profiles including financial background for presenting strategic acquisitions and joint venture candidates to management.
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree preferred
+ 2+ years of experience in financial service/business development
+ Proficient in Microsoft Office and ability to perform basic computer skills
+ Analytical skills in finance and accounting, including proficiency in analyzing financial statements and completing financial models
+ Ability to lead the implementation of small to medium scale projects
+ Capable of facilitating meetings and developing detail-oriented quality deliverables in support of various business development initiatives
+ Organizational skills with ability to prioritize in a fast-paced environment
+ Interpersonal skills with ability to communicate, written and verbal, and interact with all levels of personnel within organization
+ Ability to adapt to changing priorities, meet deadlines, and work well under pressure
+ Ability to concurrently manage moderately complex and parallel projects that include multiple stakeholders
+ Ability to Identify and clarify/define problems and possible solutions independently
+ Ability to work independently with general supervision, while establishing priorities of others in one or more department, including exercising judgment to make decisions within scope of assigned authority
+ Ability to travel up to 25%
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
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This advertiser has chosen not to accept applicants from your region.
2
Business Development Manager
RELX INC
Posted 26 days ago
Job Viewed
Job Description
Business Development Manager, Malaysia
Are you a talented sales expert?
Do you enjoy having a consultative approach toward sales?
About our Team
LexisNexis Legal & Professional, a division of RELX, is a global leader in providing information-based analytics and decision tools for professional and business customers. With a presence in over 150 countries and a workforce of 11,300 employees worldwide, we are committed to delivering exceptional service and innovative solutions. About the Role
As a Business Development Manager, you will drive new business acquisition in Legal, Corporate, Government, and Academic sectors. You have a passion for whitespace sales and technology, which supports the Rule of Law.
Key Responsibilities
+ Actively drive new business and expand our client base within the legal, corporate, and government sectors by identifying and engaging potential clients through a high volume of targeted outreach and cold calling.
+ Cultivate a pipeline of high-potential leads and manage all aspects of the sales cycle from initial contact to close.
+ Conduct needs assessments to understand client challenges and align LexisNexis solutions accordingly.
+ Stay current on market trends, competitor offerings, and emerging client needs within the legal, corporate & government sectors.
+ Ensure timely submission of reports, sales forecasts, and detailed updates on sales activities, progress, and key performance indicators (KPIs).
+ Develop and implement customized sales strategies/pitch to target small, mid-sized, and large law firms as well as corporate accounts.
+ Contribute to the development of business strategies and product innovation by providing feedback on client needs and industry insights.
Requirements
+ Sales Acumen: Proven track record of exceeding sales targets with a keen understanding of the sales cycle.
+ Client-Centric: Strong focus on client needs, with the ability to deliver value-driven presentations and proposals.
+ Industry Knowledge: Deep knowledge of the legal and corporate sectors, particularly regarding legal tech, research tools, and B2B solution to Mid-market.
+ Communication: Exceptional written and verbal communication skills; ability to clearly articulate complex concepts to a variety of audiences.
+ Analytical Skills: Strong ability to analyze sales data, identify trends, and adjust strategies to maximize performance.
+ Time Management: Proficient in managing multiple priorities, with the ability to adapt to changing deadlines and demands.
+ Collaboration: Excellent team player with a collaborative approach to working with cross-functional teams.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs. - Life Assurance Policies: Providing financial security for your loved ones. - Modern Family Benefits: Support for maternity, paternity, and adoption needs. - Long Service Award: Recognition for your dedication and loyalty. - Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Are you a talented sales expert?
Do you enjoy having a consultative approach toward sales?
About our Team
LexisNexis Legal & Professional, a division of RELX, is a global leader in providing information-based analytics and decision tools for professional and business customers. With a presence in over 150 countries and a workforce of 11,300 employees worldwide, we are committed to delivering exceptional service and innovative solutions. About the Role
As a Business Development Manager, you will drive new business acquisition in Legal, Corporate, Government, and Academic sectors. You have a passion for whitespace sales and technology, which supports the Rule of Law.
Key Responsibilities
+ Actively drive new business and expand our client base within the legal, corporate, and government sectors by identifying and engaging potential clients through a high volume of targeted outreach and cold calling.
+ Cultivate a pipeline of high-potential leads and manage all aspects of the sales cycle from initial contact to close.
+ Conduct needs assessments to understand client challenges and align LexisNexis solutions accordingly.
+ Stay current on market trends, competitor offerings, and emerging client needs within the legal, corporate & government sectors.
+ Ensure timely submission of reports, sales forecasts, and detailed updates on sales activities, progress, and key performance indicators (KPIs).
+ Develop and implement customized sales strategies/pitch to target small, mid-sized, and large law firms as well as corporate accounts.
+ Contribute to the development of business strategies and product innovation by providing feedback on client needs and industry insights.
Requirements
+ Sales Acumen: Proven track record of exceeding sales targets with a keen understanding of the sales cycle.
+ Client-Centric: Strong focus on client needs, with the ability to deliver value-driven presentations and proposals.
+ Industry Knowledge: Deep knowledge of the legal and corporate sectors, particularly regarding legal tech, research tools, and B2B solution to Mid-market.
+ Communication: Exceptional written and verbal communication skills; ability to clearly articulate complex concepts to a variety of audiences.
+ Analytical Skills: Strong ability to analyze sales data, identify trends, and adjust strategies to maximize performance.
+ Time Management: Proficient in managing multiple priorities, with the ability to adapt to changing deadlines and demands.
+ Collaboration: Excellent team player with a collaborative approach to working with cross-functional teams.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs. - Life Assurance Policies: Providing financial security for your loved ones. - Modern Family Benefits: Support for maternity, paternity, and adoption needs. - Long Service Award: Recognition for your dedication and loyalty. - Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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3
Business Development Executive
UPS
Posted 13 days ago
Job Viewed
Job Description
**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Responsibilities**
The incumbent is responsible to achieve stipulated sales target and increase market share. Actively prospect sales leads to develop and secure potential new clients. Develop and nurture strong client contacts and positive relationships with key accounts. Ensure successful sales retention by proactively forging strong relationships with clients. Manage a portfolio of assigned accounts to achieve long-term success and retain existing customer relationships
**Job Requirements**
+ Minimum Diploma in any other disciplines
+ 1 to 2 years of Sales Experience in any industries, preferable in Logistics, Supply Chain and Freight Forwarding
+ Work experience and knowledge in dealing with Small Package or Freight Forwarding (Air Freight/Ocean Freight) products and services will be an added advantage
+ Ability to understand customers' perspective and think win-win
+ Excellent communication and interpersonal skills to interact with internal and external customers
+ Good presentation skills, persuasion and negotiation skills
+ Passionate and self-motivated with a results-driven approach
+ Possess own vehicle is preferable
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Responsibilities**
The incumbent is responsible to achieve stipulated sales target and increase market share. Actively prospect sales leads to develop and secure potential new clients. Develop and nurture strong client contacts and positive relationships with key accounts. Ensure successful sales retention by proactively forging strong relationships with clients. Manage a portfolio of assigned accounts to achieve long-term success and retain existing customer relationships
**Job Requirements**
+ Minimum Diploma in any other disciplines
+ 1 to 2 years of Sales Experience in any industries, preferable in Logistics, Supply Chain and Freight Forwarding
+ Work experience and knowledge in dealing with Small Package or Freight Forwarding (Air Freight/Ocean Freight) products and services will be an added advantage
+ Ability to understand customers' perspective and think win-win
+ Excellent communication and interpersonal skills to interact with internal and external customers
+ Good presentation skills, persuasion and negotiation skills
+ Passionate and self-motivated with a results-driven approach
+ Possess own vehicle is preferable
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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This advertiser has chosen not to accept applicants from your region.
4
Business Development Executive
UPS
Posted 13 days ago
Job Viewed
Job Description
**職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。**
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
**Responsibilities**
The incumbent is responsible to achieve stipulated sales target and increase market share. Actively prospect sales leads to develop and secure potential new clients. Develop and nurture strong client contacts and positive relationships with key accounts. Ensure successful sales retention by proactively forging strong relationships with clients. Manage a portfolio of assigned accounts to achieve long-term success and retain existing customer relationships
**Job Requirements**
+ Minimum Diploma in any other disciplines
+ 1 to 2 years of Sales Experience in any industries, preferable in Logistics, Supply Chain and Freight Forwarding
+ Work experience and knowledge in dealing with Small Package or Freight Forwarding (Air Freight/Ocean Freight) products and services will be an added advantage
+ Ability to understand customers' perspective and think win-win
+ Excellent communication and interpersonal skills to interact with internal and external customers
+ Good presentation skills, persuasion and negotiation skills
+ Passionate and self-motivated with a results-driven approach
+ Possess own vehicle is preferable
**社員タイプ:**
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
**Responsibilities**
The incumbent is responsible to achieve stipulated sales target and increase market share. Actively prospect sales leads to develop and secure potential new clients. Develop and nurture strong client contacts and positive relationships with key accounts. Ensure successful sales retention by proactively forging strong relationships with clients. Manage a portfolio of assigned accounts to achieve long-term success and retain existing customer relationships
**Job Requirements**
+ Minimum Diploma in any other disciplines
+ 1 to 2 years of Sales Experience in any industries, preferable in Logistics, Supply Chain and Freight Forwarding
+ Work experience and knowledge in dealing with Small Package or Freight Forwarding (Air Freight/Ocean Freight) products and services will be an added advantage
+ Ability to understand customers' perspective and think win-win
+ Excellent communication and interpersonal skills to interact with internal and external customers
+ Good presentation skills, persuasion and negotiation skills
+ Passionate and self-motivated with a results-driven approach
+ Possess own vehicle is preferable
**社員タイプ:**
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。
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This advertiser has chosen not to accept applicants from your region.
5
Business Development Manager
Selangor, Selangor
LV & Associates Consultant Sdn. Bhd.
Posted 8 days ago
Job Viewed
Job Description
Are you ambitious, driven, and ready to take control of your income? Join our dynamic team and unlock your potential with high earnings, world-class training, and exciting travel opportunities.
Benefits :
Commission: RM5,000 – RM15,000/month (performance-based)
Annual Overseas Incentive Trips
Flexible Working Hours
Comprehensive Training Provided
Requirements :
Minimum education: SPM to Degree
Must have own transport
Strong communication & negotiation skills
Positive attitude and willingness to learn
No prior experience required - training wi
ll be provided
Benefits :
Commission: RM5,000 – RM15,000/month (performance-based)
Annual Overseas Incentive Trips
Flexible Working Hours
Comprehensive Training Provided
Requirements :
Minimum education: SPM to Degree
Must have own transport
Strong communication & negotiation skills
Positive attitude and willingness to learn
No prior experience required - training wi
ll be provided
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Be The First To Know
About the latest Engagement manager Jobs in Malaysia !
6
Business Development Manager
Talent Recruit
Posted 1 day ago
Job Viewed
Job Description
Company Background: Commercial Interior Design
Position : BD Manager
Location: Penang
Working Day: Mon - Fri (8:00 am - 6:00pm)
Salary: up to RM 15,000 (Open for discussion)
Responsibilities:
1. Business Development and Sales & Marketing:
- Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant project.
- Developing marketing strategies with action plans to penetrate new markets.
- Increasing revenue by identifying new opportunities for unmet customer needs.
- Develop sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face to face meetings, build and maintain a healthy sales pipeline.
- Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion.
- Response quickly and effectively to all sales enquiries and follow up diligently with those enquiries.
2. Customer Relationship Management :
- Managing existing accounts and creating deeper relationships with existing customers, influencers and specifiers.
- Response to and handle customer feedbacks (including complaints) and communicate with customers pertaining to their feedbacks and complaints; work together with responsible department to resolve customer complaint.
- Monitor customer satisfaction through customer satisfaction survey and propose areas of improvement.
3. Performance Management:
- Prepare and submit performance management reports to Managing Director.
- Identify areas of improvement based on the performance management report.
4.Quality Management System:
- Ensure effective implementation of company policy and departmental standard operating procedures.
- Promoting improvement in Business Development department.
- Support other internal customers in operations to ensure products and services meet customer and other interested parties requirements.
- Ensure proper document and record keeping in Commercial and QS department.
Requirements
- Bachelors degree in Business, Marketing or a related field
- Proven sales track record.
- Proven experience as a Business Development Manager or in a similar role.
- Coverage area: Northern region
Interested candidates please apply online or email to
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7
Business Development Associate
Agensi Pekerjaan Great Pyramid Sdn Bhd
Posted 5 days ago
Job Viewed
Job Description
About the client:
Our client are among the Top 20 Importers in Malaysia who deal with Onions, Spices including Red Chilly & Cardamom, Pulses including Red Lentils, Nuts including Groundnuts, etc. They import into Malaysia from multiple origins including India.
Our client have been operating in Kuala Lumpur for the last 1.5 years serving different Malaysian businesses with food related imported goods. They are looking to onboard skilled Business Development personnels to connect with Malaysian Importers.
Responsibilities:
- Identify potential Buyers for the products
- Generate repeat business by seamless customer engagement
- Benchmark competition and always thrive to stay ahead of them
- Ensure payments from Buyers within stipulated time as per Sales contract
Requirements:
- 2-3 years of experience in Sales/Purchase of relevant products
- Prior experience in Food/ Imports/Export related companies is a mandatory
- Mandatory languages to be fluent English, Malay, Mandarin
- Mandatory Technical Skills - Microsoft Excel skills, Google suites
Additional Information
The client strives to create a workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business
Location: Kuala Lumpur, Penang, Johor
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8
Business Development Associate
Johor Bahru, Johor
Agensi Pekerjaan Great Pyramid Sdn Bhd
Posted 7 days ago
Job Viewed
Job Description
About the client:
Our client are among the Top 20 Importers in Malaysia who deal with Onions, Spices including Red Chilly & Cardamom, Pulses including Red Lentils, Nuts including Groundnuts, etc. They import into Malaysia from multiple origins including India.
Our client have been operating in Kuala Lumpur for the last 1.5 years serving different Malaysian businesses with food related imported goods. They are looking to onboard skilled Business Development personnels to connect with Malaysian Importers.
Responsibilities:
- Identify potential Buyers for the products
- Generate repeat business by seamless customer engagement
- Benchmark competition and always thrive to stay ahead of them
- Ensure payments from Buyers within stipulated time as per Sales contract
Requirements:
- 2-3 years of experience in Sales/Purchase of relevant products
- Prior experience in Food/ Imports/Export related companies is a mandatory
- Mandatory languages to be fluent English, Malay, Mandarin
- Mandatory Technical Skills - Microsoft Excel skills, Google suites
Additional Information
The client strives to create a workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business
Location: Kuala Lumpur, Penang, Johor
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This advertiser has chosen not to accept applicants from your region.
9