193 Engagement Manager jobs in Malaysia

Engagement Manager

Kuala Lumpur, Kuala Lumpur Onebyzero

Posted 11 days ago

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Job Description

Lingkaran Syed Putra Mid Valley City, Malaysia | Posted on 07/10/2025

  • Country Malaysia
Job Description

Role Overview: Engagement Manager

Location: Malaysia

As Engagement Manager, you will lead key client relationships and manage the successful delivery of AWS-based GenAI, Data, and Cloud transformation engagements. Your core responsibility is to own the client account, drive business value, manage program delivery at a portfolio level, and grow the relationship in close partnership with AWS.

While you won’t be hands-on technically, you will need to understand AWS-native solutions well enough to position them to business and IT stakeholders, shape high-level solutions, and collaborate with technical teams to drive execution.

Key Responsibilities

Client & Account Management

  • Serve as the primary client partner across one or more strategic AWS-based accounts.
  • Build trusted relationships with client stakeholders, digital leaders, and AWS Partner teams.
  • Translate client business priorities into actionable solution roadmaps.
  • Drive account growth by identifying and converting new opportunities across GenAI, Data, and Cloud.
  • Lead executive governance, QBRs, and value realization discussions.

Engagement Leadership

  • Own the delivery of multi-track AWS engagements across GenAI solutions, cloud migration, and data modernization.
  • Partner with delivery leads and solution architects to ensure on-time, high-quality execution.
  • Act as the escalation point for both clients and internal teams.
  • Monitor progress across engagements and ensure alignment with business outcomes and KPIs.

Commercial Ownership

  • Manage account-level P&L, including revenue growth, gross margin, and billing milestones.
  • Structure and negotiate SoWs, rate cards, and renewals with support from legal and finance.
  • Forecast pipeline and track deal closure in coordination with pre-sales and AWS teams.
  • Collaborate with AWS and internal teams to shape tailored go-to-market offerings.
  • Contribute to proposal development and RFP responses with a focus on business value.

Stakeholder Leadership

  • Manage internal teams across consulting, delivery, and engineering (not directly as their functional manager but as the engagement lead).
  • Ensure resource alignment, onboarding, and cross-functional coordination.
  • Contribute to account-level strategy, planning, and reporting.
Requirements

Qualifications

  • 7–9 years of experience in IT consulting or technology services, preferably in a client-facing, business leadership role.
  • Proven ability to manage enterprise client accounts and lead multi-million-dollar engagements.
  • Familiarity with AWS services and use cases, especially in GenAI and Data platforms (no hands-on required, but should speak the language).
  • Strong commercial acumen: P&L ownership, contract negotiation, and sales enablement.
  • Excellent communication and relationship-building skills.

Preferred Qualifications

  • Bachelor's degree in Business, Engineering, or related field (required).
  • Exposure to one or more industries: Banking, Telecom.
  • Understanding of cloud cost models, transformation business cases, and TCO/ROI frameworks.
  • AWS Business Accreditation or AWS Cloud Practitioner certification is a bonus (even for non-technical candidates).

What We Offer

  • An opportunity to be part of an agile, highly proficient, and experienced AI/ML team.
  • An opportunity to work on challenging data science and machine learning problems with customers and see your work deployed in action.
  • A fast-paced software development environment that uses the latest open-source tools across the development stack.

We provide a competitive salary and benefits package, a vibrant work environment, and numerous opportunities for professional growth.

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Engagement Manager

Kuala Lumpur, Kuala Lumpur Onebyzero

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Job Description

Lingkaran Syed Putra Mid Valley City, Malaysia | Posted on 07/10/2025 Country Malaysia Job Description

Role Overview: Engagement Manager Location: Malaysia As Engagement Manager, you will lead key client relationships and manage the successful delivery of AWS-based GenAI, Data, and Cloud transformation engagements. Your core responsibility is to own the client account, drive business value, manage program delivery at a portfolio level, and grow the relationship in close partnership with AWS. While you won’t be hands-on technically, you will need to understand AWS-native solutions well enough to position them to business and IT stakeholders, shape high-level solutions, and collaborate with technical teams to drive execution. Key Responsibilities Client & Account Management Serve as the primary client partner across one or more strategic AWS-based accounts. Build trusted relationships with client stakeholders, digital leaders, and AWS Partner teams. Translate client business priorities into actionable solution roadmaps. Drive account growth by identifying and converting new opportunities across GenAI, Data, and Cloud. Lead executive governance, QBRs, and value realization discussions. Engagement Leadership Own the delivery of multi-track AWS engagements across GenAI solutions, cloud migration, and data modernization. Partner with delivery leads and solution architects to ensure on-time, high-quality execution. Act as the escalation point for both clients and internal teams. Monitor progress across engagements and ensure alignment with business outcomes and KPIs. Commercial Ownership Manage account-level P&L, including revenue growth, gross margin, and billing milestones. Structure and negotiate SoWs, rate cards, and renewals with support from legal and finance. Forecast pipeline and track deal closure in coordination with pre-sales and AWS teams. Collaborate with AWS and internal teams to shape tailored go-to-market offerings. Contribute to proposal development and RFP responses with a focus on business value. Stakeholder Leadership Manage internal teams across consulting, delivery, and engineering (not directly as their functional manager but as the engagement lead). Ensure resource alignment, onboarding, and cross-functional coordination. Contribute to account-level strategy, planning, and reporting. Requirements

Qualifications 7–9 years of experience in IT consulting or technology services, preferably in a client-facing, business leadership role. Proven ability to manage enterprise client accounts and lead multi-million-dollar engagements. Familiarity with AWS services and use cases, especially in GenAI and Data platforms (no hands-on required, but should speak the language). Strong commercial acumen: P&L ownership, contract negotiation, and sales enablement. Excellent communication and relationship-building skills. Preferred Qualifications Bachelor's degree in Business, Engineering, or related field (required). Exposure to one or more industries: Banking, Telecom. Understanding of cloud cost models, transformation business cases, and TCO/ROI frameworks. AWS Business Accreditation or AWS Cloud Practitioner certification is a bonus (even for non-technical candidates). What We Offer An opportunity to be part of an agile, highly proficient, and experienced AI/ML team. An opportunity to work on challenging data science and machine learning problems with customers and see your work deployed in action. A fast-paced software development environment that uses the latest open-source tools across the development stack. We provide a competitive salary and benefits package, a vibrant work environment, and numerous opportunities for professional growth.

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Manager, Engagement Manager

Kuala Lumpur, Kuala Lumpur UOB

Posted 8 days ago

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Job Description



About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Key Responsibilities

1. Organising and managing staff engagement activities for centre wide – Annual dinner/amazing race/movie nights/fun walks/festive related activities & buffets/sports related, etc and business units including Contact Centre in organizing engagement activities and ad hoc treats.

2. Preparation of broadcast/communication – staff related matters/risks awareness/rewards and recognition:

  • Purpose of broadcast.

  • Preparation of the communication contents.

  • Ensuring to the timeliness of the broadcast of the communication.

3. Organising and managing Living Our Values activities to promote better understanding of company values.

4. Collating and reporting of team huddles.

5. Collating and reporting of scorecards.

6. Monitoring and supervising administrative operation duties/functions

  • Monthly payroll data preparation and submission
  • System access requests/amendments/deletions
  • Preparation and submission of Departmental Control Checklist
  • Document management – accurate and timeliness in tracking/filing/control of all documents received (hardcopies & softcopies)
  • Lockers issuance

7.Preparation, supervision and review of administrative operations work processes (SOP) and to ensure that all tasks are performed in compliance with UCoE and group policies.

8. Organizing and managing ad hoc projects/activities/events requested by Senior Management.

9. Supporting Senior Management on ad hoc communications requested by them.

10. Conduct employee satisfaction survey.

11. Conduct staff focus groups and obtaining feedback and implementing proposed initiatives for a better working environment and engaged workforce.

Key Requirements

1. At least a Bachelor’s degree in Human Resource Management, Communications, Psychology, or its equivalent.

2. Minimum 5 years of relevant experience in employee engagement and/or internal communication in a corporate setting. Experience in contact centre or shared services environments is preferred.

3. Strong written and verbal communication skills with an ability to tailor messaging to diverse employee groups.

4. Excellent stakeholder management skills

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

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Culture & Engagement Manager

Kuala Lumpur, Kuala Lumpur ADA

Posted 11 days ago

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Job Description

ADA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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ADA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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About ADA

ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity.

About ADA

ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity.

What will you do

  • Culture & Engagement
  • Design and deliver initiatives that activate ADA’s cultural values.
  • Partner with leaders and HRBPs to shape a performance-driven, inclusive culture across markets.
  • Lead engagement surveys (e.g., pulse, annual), distil insights, and drive action planning.
  • Develop campaigns, rituals, and moments that strengthen belonging, connection, and recognition.
  • Employer Branding & EVP
  • Define and evolve ADA’s Employer Value Proposition (EVP) in line with company values and strategic goals.
  • Partner with Talent Acquisition and Marketing to develop recruitment messaging, campaigns, and content that attract high-performing, purpose-driven talent.
  • Manage ADA’s presence on platforms like LinkedIn and Glassdoor; track reputation and sentiment metrics.
  • Onboarding & New Hire Experience
  • Reimagine and own the end-to-end onboarding journey — from pre-boarding to Day 90.
  • Ensure new hires are immersed in ADA’s culture, values, and performance expectations from day one.
  • Partner with L&D and business units to scale onboarding across markets and functions.
  • Change & Culture Communications
  • Act as a culture and communications lead during org transformation, integrations, or strategy shifts.
  • Translate complex messages into compelling narratives that inspire trust, clarity, and alignment.
  • Coach and enable leaders to champion culture in their teams.

What skills and experience you will need?

  • 8-10 years’ experience, ideally including time in consulting or a high-growth, matrixed environment.
  • Strong track record in employee engagement, culture, or employee experience strategy.
  • Experience in employer branding, onboarding design, or internal communications is a plus.
  • Skilled in using both data and narrative to influence change and shape culture.
  • Familiarity with engagement platforms (Culture Amp, Peakon, Qualtrics, etc.)
  • Previous work on EVP strategy, branding campaigns, or onboarding design.
  • Experience in regional or cross-cultural roles.

By submitting this, you agree to this Privacy Notice and you will be deemed to have consented to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Notice: Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website for regular updates on available roles

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Business Consulting and Services

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HR Engagement Manager

Kuala Lumpur, Kuala Lumpur Businesslist

Posted 11 days ago

Job Viewed

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Job Description

  • Developed and executed internal communication strategies aligned with regional business goals, culture, and organizational transformation.
  • Managed and localized messaging across internal platforms such as intranet, newsletters, and digital channels to ensure consistency, clarity, and employee engagement across multiple countries.
  • Supported leadership in cascading key messages and increasing visibility through locally driven campaigns, events, and multimedia content.
  • Designed and delivered end-to-end engagement programs and company-wide events to strengthen collaboration, morale, and workplace culture. Led cross-functional initiatives that addressed employee engagement needs and reinforced shared values.
  • Drove the implementation and sustainability of a workplace safety and well-being culture, ensuring compliance and behavior integration. Oversaw the rollout of wellness programs addressing physical, mental, and nutritional health, and organized awareness campaigns and partnerships that promoted holistic well-being.
  • Contributed to diversity, equity, and inclusion efforts through inclusive programming and practices that reflected the varied needs of the workforce.
  • Supported employer branding efforts by crafting authentic storytelling and talent engagement initiatives. Built and maintained strong partnerships with educational institutions and external organizations to attract future talent.
  • Promoted company culture and purpose through digital media, outreach programs, and external events.
The Successful Applicant

A successful HR Engagement Manager should have:

  • A degree in Human Resources, Business Administration, or a related field.
  • Experience in the FMCG industry or a similar fast-paced environment.
  • Strong knowledge of internal communications, employer branding & employee engagement strategies.
  • Excellent interpersonal and communication skills.
  • Experience in managing events is preferred.
  • Applicant must have exposure in public speaking and have ability to gather a crowd's attention.
What's on Offer
  • Comprehensive statutory benefits and additional perks.
  • Opportunities for professional development and career progression.
  • A supportive work environment.
  • Engagement in meaningful projects within the FMCG industry.



If you're passionate about creating a positive workplace culture, apply today to join this exciting opportunity as an HR Engagement Manager!

ContactVeenie NgQuote job refJN-072025-6779406Phone number+60 3 2302 4021 #J-18808-Ljbffr
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Client Engagement Manager

Kuala Lumpur, Kuala Lumpur ImmigrationJobs

Posted 16 days ago

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Job Description

Job Description

Fragomen is recognized as the world's leading immigration services provider. Immigration is not just a practice area within our firm - it is our only practice. We provide comprehensive immigration services for short- and long-term international assignments, permanent transfers and the local hire of foreign workers.

The Partner Relations team is the bridge between IT and the Partners/clients they support. It was established to ensure that current and potential clients are receiving a clear and accurate message about the advantages and availability of our technology offerings, as they are ever-evolving.

The team has individuals based in various regions to provide broad geographical coverage and you will report to the Partner Relations Director.

How you will make a difference as a Partner Relations Manager at Fragomen:

As someone skilled at communicating technical concepts to all levels at client organizations, you will be an integral part of the acquisition and retention of client relationships. Because you will be in contact with many of the firm's clients, you also will be an important conduit to the product team in ensuring the voice of the client is heard. As such, your input will be important to the firm's overall technology strategy and roadmap.

In the role, you will be responsible for:

Understanding and Presenting Technology

  • Representing the firm's state-of-the-art client-facing technologies to current and potential clients through presentations, demonstrations, and communications through your own book of business.

  • Continually and proactively gathering information from developers, designers, and product managers about new features, functionality, and upcoming product changes.

  • Delivering product information in a compelling way to promote usage and adoption of the Firm’s technology.

  • Becoming a subject matter expert of the tools being demonstrated.

Strategic Relationship Management:

  • Develop and maintain relationships with clients and partners.

  • Understand the strategic objectives and priorities of clients and partners and align technology offerings to meet their needs.

  • Participate in the development of proposals, presentations, and other materials to support business development efforts (e.g., RFPs).

Client Satisfaction and Retention:

  • Monitor client satisfaction and address any issues or concerns in a timely and effective manner.

  • Help reroute client-specific tech service escalations and manage incidents.

  • Proactively identify opportunities to add value and improve the client experience.

  • Collaborate with internal teams to ensure that client expectations are met and exceeded.

Cross-functional Collaboration:

  • Work closely with internal stakeholders, including product development, operations, and customer support teams, to ensure alignment and coordination in delivering value to clients.

  • Serve as a liaison between clients and internal teams, facilitating communication and resolving any conflicts or issues that may arise.

Let's talk if you have the following qualifications and experience:

  • Degree qualification with at least 3 years of relevant experience in client account management, management consulting or immigration consultancy background.

  • Strong business acumen who can: understand the various teams across Digital, communicate effectively with clients, demonstrate operational knowledge, and build connections across other corporate functions.

  • Strong presentation skills and proven track record of successful presentations.

  • Experience making challenging, complex ideas, concepts, and tasks understandable and appealing to diverse audiences.

  • Experience creating documentation and presentations.

  • Enjoy working within a cross functional team and have the people and communication skills required to do that well.

  • Quickly learn complex concepts and technologies.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.

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Culture & Engagement Manager

Kuala Lumpur, Kuala Lumpur ADA

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ADA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Culture & Engagement Manager

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ADA ADA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Be among the first 25 applicants Join to apply for the

Culture & Engagement Manager

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ADA About ADA

ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity. About ADA

ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in Asia and partner with leading brands to drive their data and digital maturity.

What will you do

Culture & Engagement Design and deliver initiatives that activate ADA’s cultural values. Partner with leaders and HRBPs to shape a performance-driven, inclusive culture across markets. Lead engagement surveys (e.g., pulse, annual), distil insights, and drive action planning. Develop campaigns, rituals, and moments that strengthen belonging, connection, and recognition. Employer Branding & EVP Define and evolve ADA’s Employer Value Proposition (EVP) in line with company values and strategic goals. Partner with Talent Acquisition and Marketing to develop recruitment messaging, campaigns, and content that attract high-performing, purpose-driven talent. Manage ADA’s presence on platforms like LinkedIn and Glassdoor; track reputation and sentiment metrics. Onboarding & New Hire Experience Reimagine and own the end-to-end onboarding journey — from pre-boarding to Day 90. Ensure new hires are immersed in ADA’s culture, values, and performance expectations from day one. Partner with L&D and business units to scale onboarding across markets and functions. Change & Culture Communications Act as a culture and communications lead during org transformation, integrations, or strategy shifts. Translate complex messages into compelling narratives that inspire trust, clarity, and alignment. Coach and enable leaders to champion culture in their teams.

What skills and experience you will need?

8-10 years’ experience, ideally including time in consulting or a high-growth, matrixed environment. Strong track record in employee engagement, culture, or employee experience strategy. Experience in employer branding, onboarding design, or internal communications is a plus. Skilled in using both data and narrative to influence change and shape culture. Familiarity with engagement platforms (Culture Amp, Peakon, Qualtrics, etc.) Previous work on EVP strategy, branding campaigns, or onboarding design. Experience in regional or cross-cultural roles.

By submitting this, you agree to this Privacy Notice and you will be deemed to have consented to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Notice:

we are only able to contact shortlisted applicants. We encourage you to continuously visit our website

regular updates on available roles Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Business Development and Sales Industries Business Consulting and Services Referrals increase your chances of interviewing at ADA by 2x Sign in to set job alerts for “Engagement Manager” roles.

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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HR Engagement Manager

Kuala Lumpur, Kuala Lumpur Businesslist

Posted today

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Job Description

Developed and executed internal communication strategies aligned with regional business goals, culture, and organizational transformation. Managed and localized messaging across internal platforms such as intranet, newsletters, and digital channels to ensure consistency, clarity, and employee engagement across multiple countries. Supported leadership in cascading key messages and increasing visibility through locally driven campaigns, events, and multimedia content. Designed and delivered end-to-end engagement programs and company-wide events to strengthen collaboration, morale, and workplace culture. Led cross-functional initiatives that addressed employee engagement needs and reinforced shared values. Drove the implementation and sustainability of a workplace safety and well-being culture, ensuring compliance and behavior integration. Oversaw the rollout of wellness programs addressing physical, mental, and nutritional health, and organized awareness campaigns and partnerships that promoted holistic well-being. Contributed to diversity, equity, and inclusion efforts through inclusive programming and practices that reflected the varied needs of the workforce. Supported employer branding efforts by crafting authentic storytelling and talent engagement initiatives. Built and maintained strong partnerships with educational institutions and external organizations to attract future talent. Promoted company culture and purpose through digital media, outreach programs, and external events. The Successful Applicant A successful HR Engagement Manager should have: A degree in Human Resources, Business Administration, or a related field. Experience in the FMCG industry or a similar fast-paced environment. Strong knowledge of internal communications, employer branding & employee engagement strategies. Excellent interpersonal and communication skills. Experience in managing events is preferred. Applicant must have exposure in public speaking and have ability to gather a crowd's attention. What's on Offer

Comprehensive statutory benefits and additional perks. Opportunities for professional development and career progression. A supportive work environment. Engagement in meaningful projects within the FMCG industry.

If you're passionate about creating a positive workplace culture, apply today to join this exciting opportunity as an HR Engagement Manager! ContactVeenie NgQuote job refJN-072025-6779406Phone number+60 3 2302 4021 #J-18808-Ljbffr
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Client Engagement Manager

Kuala Lumpur, Kuala Lumpur ImmigrationJobs

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Job Description

Job Description Fragomen is recognized as the world's leading immigration services provider. Immigration is not just a practice area within our firm - it is our only practice. We provide comprehensive immigration services for short- and long-term international assignments, permanent transfers and the local hire of foreign workers. The Partner Relations team is the bridge between IT and the Partners/clients they support. It was established to ensure that current and potential clients are receiving a clear and accurate message about the advantages and availability of our technology offerings, as they are ever-evolving. The team has individuals based in various regions to provide broad geographical coverage and you will report to the Partner Relations Director. How you will make a difference as a Partner Relations Manager at Fragomen: As someone skilled at communicating technical concepts to all levels at client organizations, you will be an integral part of the acquisition and retention of client relationships. Because you will be in contact with many of the firm's clients, you also will be an important conduit to the product team in ensuring the voice of the client is heard. As such, your input will be important to the firm's overall technology strategy and roadmap. In the role, you will be responsible for: Understanding and Presenting Technology Representing the firm's state-of-the-art client-facing technologies to current and potential clients through presentations, demonstrations, and communications through your own book of business.

Continually and proactively gathering information from developers, designers, and product managers about new features, functionality, and upcoming product changes.

Delivering product information in a compelling way to promote usage and adoption of the Firm’s technology.

Becoming a subject matter expert of the tools being demonstrated.

Strategic Relationship Management: Develop and maintain relationships with clients and partners.

Understand the strategic objectives and priorities of clients and partners and align technology offerings to meet their needs.

Participate in the development of proposals, presentations, and other materials to support business development efforts (e.g., RFPs).

Client Satisfaction and Retention: Monitor client satisfaction and address any issues or concerns in a timely and effective manner.

Help reroute client-specific tech service escalations and manage incidents.

Proactively identify opportunities to add value and improve the client experience.

Collaborate with internal teams to ensure that client expectations are met and exceeded.

Cross-functional Collaboration: Work closely with internal stakeholders, including product development, operations, and customer support teams, to ensure alignment and coordination in delivering value to clients.

Serve as a liaison between clients and internal teams, facilitating communication and resolving any conflicts or issues that may arise.

Let's talk if you have the following qualifications and experience: Degree qualification with at least 3 years of relevant experience in client account management, management consulting or immigration consultancy background.

Strong business acumen who can: understand the various teams across Digital, communicate effectively with clients, demonstrate operational knowledge, and build connections across other corporate functions.

Strong presentation skills and proven track record of successful presentations.

Experience making challenging, complex ideas, concepts, and tasks understandable and appealing to diverse audiences.

Experience creating documentation and presentations.

Enjoy working within a cross functional team and have the people and communication skills required to do that well.

Quickly learn complex concepts and technologies.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.

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Manager, Engagement Manager

Kuala Lumpur, Kuala Lumpur UOB

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About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Key Responsibilities

1. Organising and managing staff engagement activities for centre wide – Annual dinner/amazing race/movie nights/fun walks/festive related activities & buffets/sports related, etc and business units including Contact Centre in organizing engagement activities and ad hoc treats.

2. Preparation of broadcast/communication – staff related matters/risks awareness/rewards and recognition:

Purpose of broadcast.

Preparation of the communication contents.

Ensuring to the timeliness of the broadcast of the communication.

3. Organising and managing Living Our Values activities to promote better understanding of company values.

4. Collating and reporting of team huddles.

5. Collating and reporting of scorecards.

6. Monitoring and supervising administrative operation duties/functions

Monthly payroll data preparation and submission System access requests/amendments/deletions Preparation and submission of Departmental Control Checklist Document management – accurate and timeliness in tracking/filing/control of all documents received (hardcopies & softcopies) Lockers issuance

7.Preparation, supervision and review of administrative operations work processes (SOP) and to ensure that all tasks are performed in compliance with UCoE and group policies.

8. Organizing and managing ad hoc projects/activities/events requested by Senior Management.

9. Supporting Senior Management on ad hoc communications requested by them.

10. Conduct employee satisfaction survey.

11. Conduct staff focus groups and obtaining feedback and implementing proposed initiatives for a better working environment and engaged workforce.

Key Requirements

1. At least a Bachelor’s degree in Human Resource Management, Communications, Psychology, or its equivalent.

2. Minimum 5 years of relevant experience in employee engagement and/or internal communication in a corporate setting. Experience in contact centre or shared services environments is preferred.

3. Strong written and verbal communication skills with an ability to tailor messaging to diverse employee groups.

4. Excellent stakeholder management skills

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

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